LGCY Power: Read 885 User Reviews From Real Homeowners

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Verified Customer

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Michael And Karen King Cleburne, TX

they were helpful and easy to sign up for

4 years ago

Reply from LGCY Power

Michael and Karen, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Verified Customer

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Nick M Saint Augustine, FL

I didn't spend a dime to get my solar project installed!

4 years ago

Reply from LGCY Power

Nick, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Verified Customer

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Annelise Kephart Moody, TX

The solar panels were supposed to help take away my electricity bill yet I'm still having to pay in.

5 years ago

Reply from LGCY Power

Annelise, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with more further information here shortly.

May. 6th, 2021

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Verified Customer

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Chris Hoover Sun City, AZ

Best customer service. Mark was with us every step

5 years ago

Reply from LGCY Power

Chris, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Deanna M Coleman Appling, GA

They did an excellent job and had things done in one day

5 years ago

Reply from LGCY Power

Deanna, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Flavio Carlos Lancaster, CA

So far it has been good customer service

5 years ago

Reply from LGCY Power

Flavio, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Hugo Stierholz Odessa, TX

Bad customer service could not get ahold of person in charge of project. Told me she had 140 customers and was to busy to back to me

5 years ago

Reply from LGCY Power

Hugo, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with more further information here shortly.

May. 6th, 2021

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Verified Customer

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Kevin Boggs Anderson, SC

Every one I spoke to was very knowledgeable and honest

5 years ago

Reply from LGCY Power

Kevin, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Kathy Hanner Santa Clarita, CA

Everyone we have worked with has been very helpful.

5 years ago

Reply from LGCY Power

Kathy, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Jonathan Gonzalez Hobbs, NM

My thermostat was part of the contract, but it hasn't been installed.

5 years ago

Reply from LGCY Power

Jonathan, Thank you so much for the positive review. We will have someone look into your account to see what we can do to get that installed. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Eian Phillips Bakersfield, CA

So far my power output is everything they said.

5 years ago

Reply from LGCY Power

Eian, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Jeannette A. Montgomery & Alexander S. Montgomery Kissimmee, FL

Extremely professional in possible sense !

5 years ago

Reply from LGCY Power

Jeannette and Alexander, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Jackie Charleston, SC

Excellent Customer Service, Very Informative

5 years ago

Reply from LGCY Power

Jackie, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Devon Setzer Las Vegas, NV

Good service and answered any questions that I had

5 years ago

Reply from LGCY Power

Devon, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Thomas Hilk Merced, CA

It worked but did not use it long wife wanted a new house.

5 years ago

Reply from LGCY Power

Zach, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Lanny North Las Vegas, NV

Looks good. Everything should work. Installation went okay.

5 years ago

Reply from LGCY Power

Lanny, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Lou

I like the rep and I had good sevice and follow-up

5 years ago Edited January 10, 2024

Reply from LGCY Power

Lou, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Johnny k. San Diego, CA

Never a problem great people great savings

5 years ago

Reply from LGCY Power

Johnny, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Terry Worthen

Very professional, timely, friendly and clean.

5 years ago Edited January 10, 2024

Reply from LGCY Power

Terry, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Aaron Mike Hall

Good job on my solar panels, nice people, everything works

5 years ago

Reply from LGCY Power

Aaron, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Jeffrey Wayne

They always go out of their way to satisfy our every need.

5 years ago

Reply from LGCY Power

Jeffrey, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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L.G.

Very Friendly and helpful customer service

5 years ago

Reply from LGCY Power

L.G, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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George Wilhelm

Quality presentation and rapid install of solar system

5 years ago

Reply from LGCY Power

George, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Alex

Excellent customer service and delivered what was promised.

5 years ago

Reply from LGCY Power

Alex, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Alison Prochazka

Fair pricing and superb customer service.

5 years ago

Reply from LGCY Power

Alison, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Kasey Boyer

This company has been helpful when needed, answering all my questions and concerns.

8 months ago

Reply from LGCY Power

Kasey, thank you for your review! We’re glad the team has done a great job in assisting you when needed. We appreciate your feedback.

Sep. 12th, 2025

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Markis Wilson

There was nothing not to like.They did a great job very professional very quick and all around good groupspostman

1 year ago

Reply from LGCY Power

Markis, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Sep. 20th, 2024

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Dick Hamilton

I don't the way the panels were installed. I sent a picture to the person who came to our house and have not heard a response as of yet. I am not happy and will not allow the system to be turned on until this problem is solved. The panels were not installed in the configuration that was presented to me.

1 year ago

Reply from LGCY Power

Dick, we are sorry to hear this has been your experience while going solar. We would love to help you get any issues resolved and will do so if you will reach out to us at customerservice@lgcypower.com or call 855-353-4899 opt 3 with more information. One of our customer care representatives will be happy to look into this for you.

Sep. 16th, 2024

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Larry Garot

Very professional and friendly. Answered any questions and gave walk through of system when completed .

1 year ago

Reply from LGCY Power

Larry, we are so glad to hear that your experience with LGCY Power was a success! Please follow us on Instagram @lgcypower!

Sep. 10th, 2024

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Gidgetta Moore

The crew was horrible tore up the yard didn’t fix it . Didn’t have materials the first day . Sat in vehicles and smoke marijuana . Sat on phones and talked crap about my house !! Highly disappointed!! Wouldn’t recommend! The only good worker was the electrician!

1 year ago

Reply from LGCY Power

Gidgetta, we apologize that you are having a negative experience while going solar. We would love to help get things sorted out. If you could contact us with more information at customerservice@lgcypower.com or call 855-353-4899 opt 3, we can discuss your account details and how everything can be resolved. Thank you.

Aug. 29th, 2024

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Rachael

Was a long process, crews took 6 days to finish job. Tore up parts of our yard with equipment, left trash in our driveway, looked out the window numerous times and seen them sitting around on their phones. told us power would be out for 2 hours and it was out for 6 hours resulting in us throwing everything in a refrigerator/feeezer away.

1 year ago

Reply from LGCY Power

Rachael, we are sorry to hear that our crew did not exceed expectations. We always strive to make sure that everybody has a positive experience with us and are disappointed this was not your case. If you have any further questions or concerns you would like to be addressed, please feel free to reach out to our customer care team at 855-353-4899 opt 3 or email us at customerservice@lgcypower.com.

Aug. 28th, 2024

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tommy bonaparte

The installation crew did a fine job very pleased with their installation and was in and out job well done

1 year ago

Reply from LGCY Power

tommy, thank you for your kind review and taking the time to do that for us, we really appreciate it. Thank you for your business and choosing LGCY.

Aug. 26th, 2024

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Queena Howard

Crew arrived early and completed the task on time. Friendly crew and cleaned up behind them themselves.

1 year ago

Reply from LGCY Power

Queena, we are so glad to hear that your experience with LGCY Power was a success! We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Aug. 19th, 2024

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Verified Customer

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Sherri S

LGCY Power was easy to work with for installation of my solar panels. Very helpful and took care of everything.

1 year ago

Reply from LGCY Power

Sherri, we are happy to hear that our solar experts were able to help you from start to finish. Thank you for taking the time to leave this kind review! Follow us on Instagram @lgcypower for more solar hacks!

Jul. 31st, 2024

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Dawn Perkins

Everything was fine. They knocked on the door so I knew they were there which I appreciated. They were all nice.

1 year ago

Reply from LGCY Power

Dawn, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Jul. 12th, 2024

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LeAnna Baca

We were please with the outcome of our installation of our panels. Your crew was very polite and professional.

1 year ago

Reply from LGCY Power

LeAnna, we are so glad to hear that this has been your experience while going solar! We're happy to hear the crew has taken such great care of you! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Jul. 9th, 2024

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Cheryl Langley

LGCY was professional and provided quality work. There was some communication trouble with sub contractors which slowed down the work.

1 year ago

Reply from LGCY Power

Cheryl, thank you for taking the time to give us a good review at LGCY! Don't forget to follow us on Instagram @lgcypower for solar hacks and also to refer us to your friends and family!

Jul. 1st, 2024

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Verified Customer

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Sarah Reische

The team that LGCY has organized is wonderful! Knowledgeable and professional in every aspect. A pleasure for sure.

1 year ago

Reply from LGCY Power

Sarah, thank you for your kind words and taking the time to leave us such a great review. We are truly appreciative of and grateful for you! Thank you for choosing LGCY!

Jun. 27th, 2024

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valerie mccarty

They were very friendly and worked hard. When they finished everything was cleaned up nice and neat.

2 years ago

Reply from LGCY Power

valerie, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

May. 23rd, 2024

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james sampson

How organized the installers were they showed up and completed the job in a professional manner . Excellent service !

2 years ago Edited April 26, 2024

Reply from LGCY Power

james, thank you so much for the positive review. We love seeing that our customers have had great experiences. Thank you for your business and choosing LGCY Power!

Apr. 30th, 2024

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Bryan Eck

The LGCY install team, especially Louie, was extremely professional amd took great care of the house.

2 years ago

Reply from LGCY Power

Bryan, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Apr. 19th, 2024

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Allen B

I like that the crew was very punctual and that they stayed working the whole time. They were also very knowledgeable.

2 years ago

Reply from LGCY Power

Allen, thank you for taking the time to let us know of the professionalism of our guys. Thank you for choosing us. Enjoy your system!

Apr. 19th, 2024

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Tim Parton

2 years ago

Reply from LGCY Power

Tim, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Apr. 3rd, 2024

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Cody Wallace

They schedule 4 time a didnt show up it be 2 months since they schedule the first time and it is still not done. 3 time they didn't have everything on the shipment. Everything I call to see what was going on nobody know anything.

2 years ago

Reply from LGCY Power

Cody, we regret to hear of your troubles in communicating with our company. We would truly love to help you resolve any issues or concerns you may have. Please contact our customer care team with more information at 855-353-4899 or customerservice@lgcypower.com.

Mar. 29th, 2024

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James Wedmore

Crew came 5 days early to install. Language barrier as they did not speak English. Got the run around from incompetent people at the company. Tried to deliver more material the day before my original appt date. Then was contacted from another crew trying to schedule installing 2 weeks after it was done. Very bad communication

2 years ago

Reply from LGCY Power

James, our apologies that you are had a negative experience while going solar. We strive to help everyone have a positive experience. If you could contact us at customerservice@lgcypower.com, we will have a member of our Customer Care team look into your account and see how we can help.

Mar. 27th, 2024

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Verified Customer

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Joni Davis

I've been trying to contact someone for months regarding if my panels were working effectively. I wanted someone to come out and check but no one has come! I've even contacted BBB and they can't reach anyone! I'm on the verge of contacting a lawyer as it seems to be a breach in contract on warranty.

2 years ago

Reply from LGCY Power

Joni, we regret to hear of the lack of communication and the inconvenience you've been experiencing. Please contact our customer care team with more information at customerservice@lgcypower.com or call 855-353-4899 option 3. We will be happy to assign one of our customer care agents to your account and assist you accordingly. Thank you for your patience and understanding.

Mar. 20th, 2024

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Teresa Chandonnet Gloucester, VA

Punctual Pleasant Explained full process in beginning and also when finished project. They cleaned up when finished.

2 years ago

Reply from LGCY Power

Teresa, thank you for taking the time to let us know how thorough and enjoyable your experience was. We are happy to hear of the professionalism. Thank you for choosing us! Enjoy your system.

Mar. 20th, 2024

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Richard Engel Henderson, NV

they are terrible been going thru installation and inspection and approval for more then 112 days now not every happy with this company with all the promises then the let downs wish we went to another solar company no matter how good this site claims legacy is

2 years ago

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Nana Bee Wake Forest, NC

This is a terrible company. They misrepresent their product and will not take responsibility for their mistakes. They treat their customers very poorly. You will end up with a system that does nothing and a huge loan for tens of thousands of dollars. Stay away!

2 years ago

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Jeffrey Odessa, TX

This company is terrible..I still am not using solar but paying for something I'm not using..plus I haven't heard a thing from them..no matter how hard I try they just won't keep me posted..people do your research on this company or you will be stuck paying for something your not using..stay away from this company

3 years ago

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