LGCY Power: Read 777 User Reviews From Real Homeowners

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Verified Customer

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Raul Las Vegas, NV

Very knowledgeable friendly and trustworthy.

3 years ago

Reply from LGCY Power

Raul, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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Ajaypal Singh Aldie, VA

They were easy to work with and efficient.

3 years ago

Reply from LGCY Power

Ajaypal, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Verified Customer

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Chris Michael Las Vegas, NV

Very informative and kept me up to date during each step

3 years ago

Reply from LGCY Power

Chris, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Verified Customer

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Christian Terry Las Vegas, NV

Very little follow up; I still have absolutely no idea when it will be turned on, and receive the final invoice.

3 years ago

Reply from LGCY Power

Christian, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

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Verified Customer

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Daryl L Mangum

miscommunication about old power and new/sdded power switch on

3 years ago Edited January 10, 2024

Reply from LGCY Power

Daryl, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

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Verified Customer

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Gerald Lewis Winter Garden, FL

Transition from grid power has been seamless, so far.

3 years ago

Reply from LGCY Power

Gerald, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Verified Customer

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Michael And Karen King Cleburne, TX

they were helpful and easy to sign up for

3 years ago

Reply from LGCY Power

Michael and Karen, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Verified Customer

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Nick M Saint Augustine, FL

I didn't spend a dime to get my solar project installed!

3 years ago

Reply from LGCY Power

Nick, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Verified Customer

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Annelise Kephart Moody, TX

The solar panels were supposed to help take away my electricity bill yet I'm still having to pay in.

3 years ago

Reply from LGCY Power

Annelise, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with more further information here shortly.

May. 6th, 2021

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Verified Customer

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Chris Hoover Sun City, AZ

Best customer service. Mark was with us every step

3 years ago

Reply from LGCY Power

Chris, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Deanna M Coleman Appling, GA

They did an excellent job and had things done in one day

3 years ago

Reply from LGCY Power

Deanna, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Flavio Carlos Lancaster, CA

So far it has been good customer service

3 years ago

Reply from LGCY Power

Flavio, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Hugo Stierholz Odessa, TX

Bad customer service could not get ahold of person in charge of project. Told me she had 140 customers and was to busy to back to me

3 years ago

Reply from LGCY Power

Hugo, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with more further information here shortly.

May. 6th, 2021

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Verified Customer

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Kevin Boggs Anderson, SC

Every one I spoke to was very knowledgeable and honest

3 years ago

Reply from LGCY Power

Kevin, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Kathy Hanner Santa Clarita, CA

Everyone we have worked with has been very helpful.

3 years ago

Reply from LGCY Power

Kathy, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Jonathan Gonzalez Hobbs, NM

My thermostat was part of the contract, but it hasn't been installed.

3 years ago

Reply from LGCY Power

Jonathan, Thank you so much for the positive review. We will have someone look into your account to see what we can do to get that installed. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Eian Phillips Bakersfield, CA

So far my power output is everything they said.

3 years ago

Reply from LGCY Power

Eian, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Jeannette A. Montgomery & Alexander S. Montgomery Kissimmee, FL

Extremely professional in possible sense !

3 years ago

Reply from LGCY Power

Jeannette and Alexander, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Jackie Charleston, SC

Excellent Customer Service, Very Informative

3 years ago

Reply from LGCY Power

Jackie, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Devon Setzer Las Vegas, NV

Good service and answered any questions that I had

3 years ago

Reply from LGCY Power

Devon, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Thomas Hilk Merced, CA

It worked but did not use it long wife wanted a new house.

3 years ago

Reply from LGCY Power

Zach, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Lanny North Las Vegas, NV

Looks good. Everything should work. Installation went okay.

3 years ago

Reply from LGCY Power

Lanny, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Lou

I like the rep and I had good sevice and follow-up

3 years ago Edited January 10, 2024

Reply from LGCY Power

Lou, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Johnny k. San Diego, CA

Never a problem great people great savings

3 years ago

Reply from LGCY Power

Johnny, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Terry Worthen

Very professional, timely, friendly and clean.

3 years ago Edited January 10, 2024

Reply from LGCY Power

Terry, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Aaron Mike Hall

Good job on my solar panels, nice people, everything works

3 years ago

Reply from LGCY Power

Aaron, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Jeffrey Wayne

They always go out of their way to satisfy our every need.

3 years ago

Reply from LGCY Power

Jeffrey, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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L.G.

Very Friendly and helpful customer service

3 years ago

Reply from LGCY Power

L.G, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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George Wilhelm

Quality presentation and rapid install of solar system

3 years ago

Reply from LGCY Power

George, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Alex

Excellent customer service and delivered what was promised.

3 years ago

Reply from LGCY Power

Alex, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Alison Prochazka

Fair pricing and superb customer service.

3 years ago

Reply from LGCY Power

Alison, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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samar naves jr

LGCY has done pretty well and the instal process was smooth.

5 months ago

Reply from LGCY Power

samar, we are so glad to hear that your experience with LGCY Power was successful! Thank you so much for sharing and thank you for choosing us. Please follow us on Instagram @lgcypower!

May. 30th, 2024

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Richard Engel Henderson, NV

they are terrible been going thru installation and inspection and approval for more then 112 days now not every happy with this company with all the promises then the let downs wish we went to another solar company no matter how good this site claims legacy is

1 year ago

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Nana Bee Wake Forest, NC

This is a terrible company. They misrepresent their product and will not take responsibility for their mistakes. They treat their customers very poorly. You will end up with a system that does nothing and a huge loan for tens of thousands of dollars. Stay away!

1 year ago

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Jeffrey Odessa, TX

This company is terrible..I still am not using solar but paying for something I'm not using..plus I haven't heard a thing from them..no matter how hard I try they just won't keep me posted..people do your research on this company or you will be stuck paying for something your not using..stay away from this company

1 year ago

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dave roedel Grand Junction, CO

Absolutely the worst company I have ever purchased a product and service. Installation was late, 8 months and counting for service on a panel that is not functioning. customer service is like a black hole. Requests are received and no action taken.

1 year ago

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Robbin Nelson Castle Hayne, NC

Worst customer service ever. Took me 8 months to get them turned on, finally got them turned on and after only a month they are now not working. I don't recommend solar for anyone because you end up paying for electricity and for the panels.

1 year ago

Reply from LGCY Power

Robbin, we are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Feb. 8th, 2023

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E. Baxter Canfield Bakersfield, CA

Crystal turned out to lacked the expertise of scheduling. When I tried to contact, she gave me the run-around. When I asked to speak her manager, she refused to provide the contact information. In other words, she lacks interpersonal communication skills, lies and as an employer myself, she would have been fired.

2 years ago

Reply from LGCY Power

E. Baxter, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. Our Sales Representatives do their best to respect others and educate everyone on the positive effects that solar energy can have on the environment and the financial benefits that are available to homeowners. We have notified our local leadership to provide additional training for reps to help prevent this misunderstanding in the future. Thank you for your feedback.

Jun. 14th, 2022

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eric monte

They showed up and handled permits and got the job done.

6 months ago

Reply from LGCY Power

eric, we are so glad to hear that your experience with LGCY Power was a success! Please follow us on Instagram @lgcypower!

Apr. 30th, 2024

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Robert Mandell

Great people.Enjoy thier products and service

6 months ago

Reply from LGCY Power

Robert, thank you for taking the time to leave us a great review. We are so happy to hear of your positive experience with us.

Apr. 30th, 2024

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black bird

Very professional and courteous. Cleaned up too

6 months ago

Reply from LGCY Power

black bird, we appreciate you taking the time to leave us a review with your positive experience. We are grateful for our customers and your business!

Apr. 19th, 2024

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Charley Sands

Very prompt and professional clean looking

6 months ago

Reply from LGCY Power

Charley, thank you for taking the time to share your solar experience. We are happy to hear our reps took such great care of you. Thank you for your business.

Apr. 19th, 2024

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Sandra Miller

The work was good but one of boy's on roof ask my husband for Hammer and never returned it!!

6 months ago

Reply from LGCY Power

Sandra, thank you for your feedback as we are continually trying to improve all processes to make this the most positive experience it can be! We appreciate you taking the time to share your LGCY experience. Thank you for choosing us!

Apr. 9th, 2024

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Ed Rickman

Drop several screws in driveway along with roof mounting brackets

6 months ago

Reply from LGCY Power

Ed, thank you for taking the time to leave us your feedback. We apologize this has been your experience with LGCY Power. We would love to help you get your issue resolved and will do so if you will reach out to us at customerservice@lgcypower.com or call 855-353-4899 opt 3. One of our customer care representatives will be happy to look into this for you.

Apr. 9th, 2024

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Chris Andrews

Very professional crew. Answered any questions I had.

6 months ago

Reply from LGCY Power

Chris, thank you for the review! We appreciate and are grateful we are able to serve you!

Apr. 9th, 2024

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Ron Nelson Chicago, IL

Very polite, professional, and informative

8 months ago

Reply from LGCY Power

Ron, we are happy to hear that our solar experts were able to help you professionally through the whole process. Thank you for taking the time to share your solar experience!

Mar. 20th, 2024

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Susan Burgess

They were very efficient and professional.

8 months ago

Reply from LGCY Power

Susan, thank you for the review! We appreciate and are grateful we are able to serve you!

Mar. 20th, 2024

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Christy Skipper Eldorado, IL

The crew that came to our house was great!

8 months ago

Reply from LGCY Power

Christy, thank you taking the time to leave us a review. We are truly appreciative of and grateful for you! Thank you for choosing LGCY!

Mar. 20th, 2024

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Verified Customer

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daniel guzman Hayward, CA

I did a very good job and the installation looked good.

8 months ago

Reply from LGCY Power

daniel, we're grateful to hear of your satisfaction. Thank you for taking the time to leave us a review. We truly appreciate and value your business. Thank you for choosing LGCY Power! Enjoy your system!

Mar. 20th, 2024

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Verified Customer

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Victor M Verona Fort Worth, TX

Several delays in things I'm told and when they actually happen.

2 years ago

Reply from LGCY Power

Victor, We try our hardest to make sure that everyone has a positive relationship with our company. If you have any other questions, feel free to reach out to our Customer Care team at customerservice@lgcypower.com.

Jun. 9th, 2022

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