ION Solar: Read 1,383 User Reviews From Real Homeowners

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Verified Customer

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Linda Guyer Baltimore, MD

Finally a solar company that delivers truth, an excellent customer service and product

1 year ago Edited May 15, 2023

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Gerald Henrico, VA

Not meeting or hands on help at end. We are not highly computer literate so we are left hanging. We need some hand holding to understand wlenohase! Left us in the dark.

1 year ago

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Edward Washington, DC

The install was great but customer service terrible. I called several times about SCRETrade and never heard back. I am at a point that I am thinking about calling the BBB.

1 year ago

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Linda Denver, CO

Great communication from ION, I felt like I always knew where I was in the process

1 year ago

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JimNasty03

It almost cut my bill in half besides the winter months so far I’ve paid slightly more than if I wouldn’t have got them

1 year ago

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Phillip

Great materials, professional crew that completed the installation quicker than I thought possible

1 year ago

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Bill Lutz Virginia Beach, VA

The best part was the communication throughout the process. I always knew what was happening.

2 years ago

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Conner Jenkins Fayetteville, NC

Took a year to have them turned on.... Issue after issue. Failed 3 inspections when I first told them it was an old house to warn them. I could go on and on. Just find someone else and don't trust them on the rebate pitch.

2 years ago

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Navyduck Virginia Beach, VA

Overall very happy with our experience.... they send lots of updates and email throughout the process.....

3 years ago

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Kendall E Trump Bennett, CO

I love the quality of the product and installation. Follow-up with the city for the permit could have been better.

3 years ago

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Jane Millager Beaverton, OR

Everything was done on time when I was told it would be done and the employees were very curtious.

3 years ago

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_ Jay Henderson, NV

Great customer service. Smooth process from beginning to end. I highly recommend Ion Solar.

3 years ago

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Matt Flores Dallas, TX

Ion Solar did a great job. They were fast with the installation and had great communication.

3 years ago

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Noelle Meade Denver, CO

Great company to work with. Excellent communication at every step. Very pleased.

3 years ago

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Harry D Hermann FL

The company personnel have been polite and professional through the whole process of the project.

3 years ago

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Sara Maul Santa Fe, NM

I highly recommend Ion Solar. Very informative, easy to work with and affordable company.

3 years ago

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Patrick Rhodes Richmond, VA

Excellent experience. They know their stuff and readily answer any questions. Highly recommended.

3 years ago

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Darrell Davies Henderson, NV

Pretty straightforward and simple the entire way! Also like that they had a mobile app.

3 years ago

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Jeremy Mitchell Colorado Springs, CO

Had a few delays along the way but they were transparent and kept me up to date. Despite the delays, very good service.

3 years ago

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joseph bernadzikowski Las Vegas, NV

Nothing great, this company cant even let me get a review in without scrutinizing my every move.. Agreeing to their little 5kw on my 2500 sq ft home was a mistake I made and will never be able to take back!!!

3 years ago

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Arif Sikder Manakin, VA

Excellent! David is a wonderful sales person who really care about the customers.

3 years ago

Reply from ION Solar

Arif, thank you for the review. We will pass on the kind words to David and the rest of our team. Thank you!

Jan. 8th, 2021

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Olga Barrientos San Antonio, TX

Overall experience was good. Work was done in a timely manny by ION. I little bit of mess was left behind.

3 years ago

Reply from ION Solar

Olga, thank you for the review! We are happy to hear that your installation went well. Thank you for the feedback about your installers. We will pass the information on to improve our process. Thank you!

Jan. 7th, 2021

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Christopher Leander, TX

Great service walked me through the whole process and answered all my questions.

4 years ago

Reply from ION Solar

Christopher, thank you for the five-star review. We are so happy to hear that our teams were informative and helpful. We hope that you love your solar panels.

Jan. 7th, 2021

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Gedalia Schwartz Columbia, MD

Very good about getting the job done without me having to go after them. Thank you!

4 years ago Edited September 14, 2021

Reply from ION Solar

Gedalia, thank you for the five-star review. We are thrilled to hear you enjoyed your experience. We hope you love your solar!

Dec. 10th, 2020

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Bruce K. Ailiff Gloucester, VA

Great customer service...Installation crew was here on time & job completed in about 5 hours.

4 years ago

Reply from ION Solar

Bruce, thank you for such a great review! We are happy to hear you enjoyed your experience with our teams. We hope you enjoy the benefits of going solar!

Dec. 10th, 2020

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Tiara Dianna. San Antonio, TX

Great service everyone was very knowledgeable and nice. Helped every step of the way and made it very easy for me.

4 years ago

Reply from ION Solar

Tiara, thank you for the review! We are so happy to hear that our team was knowledgeable and nice. We will pass on the kind words. Please reach out to support@ionsoalar.com if there is anything we can do to make your experience five stars!

Nov. 13th, 2020

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Kathleen Orem, UT

The Solar company was very easy to work with, we had immediate resources to monitor progress.

4 years ago

Reply from ION Solar

Kathleen, we are so happy to see your review. We hope you continue to see amazing solar results as you monitor your progress!

Nov. 13th, 2020

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Julie Stephens Denver, CO

We love our solar but they could use some work on communication. The last month had the best communication.

4 years ago

Reply from ION Solar

Julie, thank you for the review and the feedback. We appreciate it!

Sep. 17th, 2020

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Halley King Payson, UT

Everything from the consultation to the installation went smoothly. Great company!

4 years ago

Reply from ION Solar

Halley, thank you so much! We are so grateful for the time you took to leave this five-star review!

Sep. 17th, 2020

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Theodore Maciejko Chesapeake, VA

install was fast and easy, took time for city to finish there part, overall it was great

4 years ago

Reply from ION Solar

Theodore, "fast and easy" is what we aim to deliver. Thank you for your kind words!

Jan. 9th, 2020

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James Albuquerque, NM

So far every has gone smooth, receiving frequent updates as the process moves forward.

5 years ago

Reply from ION Solar

James, thank you for taking the time to share your experience with us. We're happy to hear it's been a smooth process so far!

Dec. 10th, 2019

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Julie Pagel Las Vegas, NV

Just signed up, but so far the people we have dealt with have been clear, concise and very helpful!!

5 years ago

Reply from ION Solar

Julie, that's what we love to hear! Thank you for sharing your experience with us. If there is anything we can do for you moving forward please don't hesitate to reach out. Thank you for choosing ION as your solar provider.

Oct. 4th, 2019

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Jackie L Harrison Virginia Beach, VA

The crew that installed my system were very professonal and knowageable about the installation.

5 years ago

Reply from ION Solar

Hey, Jackie! Thank you for taking the time to leave us this great review; our install crew in Virginia will be happy to read what you wrote. Welcome to the ION Solar family!

Aug. 21st, 2019

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Fallen Hephzibah, GA

Blends well with house. Clean rooftop appearance. Friendly associates. Best investment made.

5 years ago

Reply from ION Solar

We appreciate you taking the time to share your experience with us! We pride ourselves on using premium black-on-black panels, so your comment about the clean appearance of your panels put a smile on our faces! Thanks for choosing ION Solar!

Aug. 21st, 2019

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Joy Laisnez Salt Lake City, UT

We loved ion solar. They worked with us and kept us updated through the whole process.

5 years ago

Reply from ION Solar

Joy, we're thrilled to hear you had a wonderful experience! We work hard to keep our customers informed and up-to-date, so reading this put a big smile on our faces. Thank you for choosing ION Solar!

Sep. 5th, 2019

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Steven Mosman Colorado Springs, CO

So far so good. We just went live. We will see how things go. Working with ION had been solid.

5 years ago

Reply from ION Solar

Thanks for the review, Steven! We hope your solar experience met your expectations. If there is anything else we can do to improve your experience, please don't hesitate to reach out to . Thanks!

Sep. 5th, 2019

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Edwin Virginia Beach, VA

Great company, installation team was awesome. Very professional and they explained everything they were doing.

5 years ago

Reply from ION Solar

Edwin, we're glad to hear your experience with us was a positive one. Thanks for choosing ION Solar!

Oct. 11th, 2019

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Brian Las Vegas, NV

Fantastic Service. Highly Recommended. Always on time and very accommodating and always friendly.

5 years ago

Reply from ION Solar

Brian, thank you for the review!

Oct. 11th, 2019

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Joe Elizabeth, CO

We had a great experience with them they kept in touch and even stayed with us during a move

5 years ago

Reply from ION Solar

We appreciate the review, Joe! Thanks!

Oct. 16th, 2019

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Jenny D Monument, CO

Quick and professional service. We are very pleased with the work and look of our solar panels.

6 years ago

Reply from ION Solar

Hi, Jenny! We appreciate you taking the time to share your experience with ION Solar. We are thrilled you are pleased with our work and the look of the panels!

Nov. 3rd, 2018

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Kade

Have been great walking me through the installation process, so far no headaches of any kind

7 years ago

Reply from ION Solar

Kade, thank you for the review!

Oct. 16th, 2019

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Verified Customer

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Robin S Salem, OR

Very VERY slow installation. End proct seems to be functioning. More time is needed to be sure I have enough panels

1 year ago

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Verified Customer

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Roy

Very timely answer questions. implementation of panels was on schedule.

1 year ago

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Verified Customer

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Albert North Las Vegas, NV

We were walked through each stage of the installation process

1 year ago

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Verified Customer

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Dale North Las Vegas, NV

The solar system is working very well and I am totally pleased .

1 year ago

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Michael Boardman, OR

Love it when the sun is shining. Hasn't helped during the gloomy winter.

1 year ago

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Bagi Mecham Heber, UT

I did not see any change in my power bill. Did not get the solar tax credit refund I was told I will get by installing solar. So now I’m stuck with a $35k loan.

1 year ago

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Verified Customer

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Diana Tualatin, OR

Several people I dealt with were polite but I was given insufficient information about what ION planned to install and what benefit I would gain,

1 year ago

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Verified Customer

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Matthew San Antonio, TX

Underestimated our need, under delivered on savings, and wanted to sell me more panels to correct thier mistake. Paying more now than I ever have for energy.

1 year ago

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Verified Customer

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David Beach Casa Grande, AZ

Excellent at communication, scheduling, and timely follow through on promises.

1 year ago

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