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ION Solar Reviews

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9.0

Overall Score

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Richard Wollesen Berthoud, CO

All good all contacts with ION people have great.

5 years ago

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Reply from ION Solar

Thanks so much for the review, Richard!

Sep. 23rd, 2019

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Terri Musso Pueblo, CO

Install done very quickly and installers very friendly.

5 years ago

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Reply from ION Solar

Terri, we appreciate your kind remarks regarding our install crew. Thank you for taking the time to leave a review. Welcome to the ION Solar family!

Sep. 19th, 2019

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Kimberly Henderson, NV

Our Energy Advisor & Project Manager were great!

5 years ago

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Reply from ION Solar

We appreciate your kind remarks, Kimberly. Thanks for the review!

Sep. 19th, 2019

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STEPHANIE PINELLO Henderson, NV

Fantastic company! I am very happy with a job well done!

5 years ago

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Reply from ION Solar

Thank you for the wonderful review, Stephanie. And THANK YOU for choosing ION as your solar provider!

Sep. 9th, 2019

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Walt Sadowski Henderson, NV

Professional, courteous and friendly also timely.

5 years ago

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Reply from ION Solar

Thanks for taking the time to share your experience with us! We're grateful for your feedback and glad to hear we are on the right track!

Sep. 4th, 2019

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80549 Wellington, CO

Excellent communication. Quick to respond to questions.

5 years ago

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Reply from ION Solar

We appreciate your kind words. Thanks for the review!

Sep. 4th, 2019

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Ethan Kurtzer Eaton, CO

Super friendly. Communication has been great.

5 years ago

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Reply from ION Solar

Thank you, Ethan! We appreciate your kind words.

Aug. 21st, 2019

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Gerardo Magallanes Pflugerville, TX

Everything went perfectly fine I love my solar panels

5 years ago

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Reply from ION Solar

Thanks for the review, Gerardo! Welcome to the ION Solar family!

Aug. 21st, 2019

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Veerabrahmam Kasula Denver, CO

I just signed contract and its done, that simple!

5 years ago

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Reply from ION Solar

Thank you for the awesome review - we really appreciate it! And thank you for choosing ION Solar!

Jul. 29th, 2019

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Harpy Hampton, VA

Up-Front; Conscientious, Efficient, Cordial operations and customer service

5 years ago

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Reply from ION Solar

Harpy, we appreciate your positive feedback. Thank you for choosing ION Solar!

Oct. 11th, 2019

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Dawn Albuquerque, NM

The site surveyor was prompt and very efficient.

5 years ago

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Reply from ION Solar

Dawn, we're thrilled to hear our team was prompt and efficient. Thank you for the review!

Oct. 11th, 2019

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Cory V Rio Rancho, NM

Fast, easy, professional, clean and friendly!

5 years ago

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Reply from ION Solar

Fast, easy, professional, clean, and friendly is what we aim to deliver! We appreciate you sharing your experience with us - it put a big smile on our faces. Thank you for choosing ION Solar!

Oct. 16th, 2019

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James Rio Rancho, NM

Great job, team of workers arrived early.

5 years ago

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Reply from ION Solar

Thank you for this 5-star review, James!

Oct. 16th, 2019

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Trisha Fountain, CO

Good company, great service, easy and fast install.

5 years ago

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Reply from ION Solar

Trisha, we're thrilled to hear you are happy with our services! Thank you for choosing ION Solar!

Oct. 16th, 2019

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Govinda upreti Denver, CO

Its a super nice and able to save a lot of money .

5 years ago

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Reply from ION Solar

Govinda, we appreciate you taking the time to leave a review. Thanks!

Oct. 16th, 2019

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Sheri Peyton, CO

Everyone has been so helpful and friendly

5 years ago

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Reply from ION Solar

Sheri, we appreciate your kind words. Thanks!

Oct. 16th, 2019

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Terrie Karras Conklin Virginia Beach, VA

Excellent service, customer care,reliable and very professional.

1 year ago

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Jó Yen

Everything is working fine, customer service is also on spot.

1 year ago

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Michael Z

Not big enough system, but communication was good.

1 year ago

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Matthew Los Angeles, CA

Great company. Customer service was great.

1 year ago

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Rex Houston, TX

Would only mount on the ground after two of their own people said the roof was fine. Huge waste of my time.

1 year ago

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Sandra San Antonio, TX

Nothing was done according to schedule & we still got billed for Services that are still not turned on!

1 year ago

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Valerie Baltimore, MD

When trying to get information on tryug to understand the product better I gt no response GHOST

1 year ago

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Tina Chesterfield, VA

ION has Not been User Friendly once my purchase was complete

1 year ago

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Teresa Falls Church, VA

The sales person was knowledgable and polite,

1 year ago

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Wade Colorado City, CO

Still waiting for installation date. Please let me know soon.

1 year ago

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Rebecca TX

Ion app still showing 90%completion.reimburse $350

1 year ago

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tammy robison Denver, CO

I've paid my electric company $210 last month and for my solar $89. So you add up I paid for electricity.

1 year ago

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Mark E Cordova Rio Rancho, NM

They were prompt, Did a good Job . And I like the design.

5 years ago

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Reply from ION Solar

We appreciate you taking the time to leave a review, Mark. We're happy to hear you are satisfied with your system. Thank you for choosing ION Solar!

Sep. 9th, 2019

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Glacia Raine Richmond, VA

Easy process. Team followed up through the process

1 year ago

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Potter Seibels Norfolk, VA

They were very helpful and knowledgeable.

2 years ago

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Brandon Varner Denver, CO

A disconnected company that has communication and project management issues. Quality is sub standard and they failed inspection 3 times.

2 years ago

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Stephon Richmond, VA

Hoping to see some savings. So far nothing….

1 year ago

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Sandy Campos San Jose, CA

Don’t like that I have not yet seen any savings.

1 year ago

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Terry Camas, WA

System was supposed to cover 90%+ not even close

1 year ago

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Andy Thompson Gresham, OR

Hard to get help. Nobody has helped me with bills.

1 year ago

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Terrence Norfolk, VA

I can't get any help monitoring my system's operation.

1 year ago

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Travis Suffolk, VA

I’ve had nothing but problems with the system not working 100% since install

1 year ago

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William

Poor communication overall, terrible project management, inexperienced installers.

1 year ago

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Groupon Shopping Denver, CO

Horrible company that has no idea what they're doing and sells your private information. Stay away!

3 years ago

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Sandra v Cavazos San Antonio, TX

I'm using ion Soler right now it is 7/30/2019 And my bill has not changed at all.

5 years ago

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Reply from ION Solar

Hi Sandra, we're sorry to hear about your frustrations regarding your monthly bill. Our customer support team will be reaching out shortly to discuss your concerns further with you. You can also reach us by calling 888-871-7074.

Jul. 31st, 2019

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James San Jose, CA

Design flaw and they want me to pay $3000 to correct their mistake.

1 year ago

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Eva Arreaza Fredericksburg, VA

I am not happy to be honest I pay more that what I payed before

1 year ago

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William

Poor communications through the installation and activation process.

1 year ago

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Renae Parker, CO

Non communication - it’s been since November and no install yet

1 year ago

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Felix Hernandez Pittsboro, NC

Too many delays in installation process.

1 year ago

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Beth Collins Portland, OR

I’ve seen no savings on my electric bill.

1 year ago

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Simon New Braunfels, TX

I do not notice much savings on my electric bill

1 year ago

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Amber Washington, DC

Horrible follow through and customer service

1 year ago

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Isaac Romero Greeley, CO

Slow process. Not kept in loop on the project.

1 year ago