ION Solar: Read 1,998 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

John Myers

I have had solar panels from ION Solar about five years now. I have had no problems with any of the panels nor the converter box. I bought them out right and at the time with the Government rebate, I received a great deal. I have a 1939 sqft house and my average electric bill is EXCELLENT. As long as the city does not keep increasing the electric rate, I feel the purchase of the panels were well worth it. Thank You ION Solar.

2 months ago

check_circle

Verified Customer

star star star star star

Diana Eckert

They were excellent in every aspect of the installation process and our monthly electric bill is little to nothing now! The price was very good and can only imagine that it's cheaper now with new incentives! We couldn't be happier and we were very impressed with there professionalism! Just a great experience all around and would do it again and encourage anyone who is thinking about getting solar to go with Ion Solar!!!

2 months ago

check_circle

Verified Customer

star star star star star

Dianne Rivera

I often wondered about the solar panels, but thought they were out of my reach financially, but then Stacy C. gave me a visit, and he made me realize, that not only was it beneficial to me… but his upholding of the company itself, the positivity he presented allowed me to see that not only was this project reachable for me, but that it came from secure, and believable backing.. so i stepped out on his presentation, and my faith, and the rest is history !👍🏽

2 months ago

check_circle

Verified Customer

star star star star star

Blaine Benson

Ion Solar developed our solar system and installed it in 2020. The installation was flawless. Ion worked with us to make sure the system met our needs. They helped us with financing, used an app to keep us informed of installation schedule, responded quickly to questions, worked around our schedule, arrived at the agreed upon installation time and quickly installed the system. Everyone was courteous and professional. The system has worked beautifully for the past 5 years. This year (2025) we had to repair a section of our roof and requested that Ion temporarily remove two panels while the roofer completed their repair. Ion worked closely with the roofer, removed the panels and then reinstalled them when the work was completed. Again, the Ion team was on-time, professional and courteous. Their price for the work was very reasonable. Ion made the whole process simple. I have been very happy with Ion Solar. Their attention to detail and professionalism counts not just during the installation but afterwards when you need their help with some issue that relates to the solar panel system.

3 months ago

check_circle

Verified Customer

star star star star star

Thomas Dunleavy

ion was in our little neighborhood explaining solar. we had considered it for some time . 2 young men spent some time with my wife and i. gave us a thorough explanation of how it works and asked to look at our power bills to average our usage. i had a years receipts handy. they explained how long it should take for it pays for itself. we signed up and they waited for us to put a new roof on(ours was over 25 years lld) they showed up and in 2 days we were waiting for city inspection and i remember it wasn’t to much longer and we were using it. it paid for itself before we figured. it was a help that they gave us enough light bulbs to change everyone in house to a very much less user of power. we are totally amazed. immediately 2 of our friends came over for few months to review the system and how the power bills worked, they both were as amazed as us and signed up and both had ION 8 months after us. they both celebrated when theirs was paid off. it’s been truly a FUN adventure for us. we recycle we conserve wherever we can but it’s an amazing feeling every month for us and my friends. for a few months after theirs was hooked up i got calls every month when they got their p owed bill.

3 months ago

check_circle

Verified Customer

star star star star star

Pamela Johnson

They were thorough from beginning to end. Kept me in the loop via text for every step that was taken.

4 days ago

check_circle

Verified Customer

star star star star star

Jay & Traci Zepada

Everybody at ion was professional and courteous from the beginning to the end, we love how we were treated

6 days ago

check_circle

Verified Customer

star star star star star

David Miller

We have had our panels for a few years now and haven't had any issues at all. The implementation was fast and easy.

1 week ago

check_circle

Verified Customer

star star star star star

Jorge Ramos

You guys Rock! Your team was so professional and worked great with the crew. Everybody was like a family to us. Love these guys.

1 week ago

star star star star star

Dwyane Roberts

I’m not sure how long this post has been viewable however Ion Solar does provide battery back up. They utilize the Tesla wall for homeowners who would like a battery. Over all an absolutely amazing company!

5 days ago

check_circle

Verified Customer

star star star star star

Joni McGhee

After researching local solar companies I chose ION based on their customer support and services. They're great to work with and very knowledgeable about their product.

2 weeks ago

check_circle

Verified Customer

star star star star star

Michael Ruptak

American- made Panels, great offer and great people working to install on my roof! We are past our 1-year and are very pleased with our production stats!

2 weeks ago

check_circle

Verified Customer

star star star star star

Nicholas Nason

It was quick and easy, they handled all the permitting. The only difficult part was getting the city out to do the inspection since they were so backed up.

2 weeks ago

check_circle

Verified Customer

star star star_border star_border star_border

Heidi Schmidt

the cost is a bit high and felt quite pressured and no calls to see if they are operating as they should be. I think it would be good to offer a free inspection in the spring to insure they are operating properly. I will say after the weather with high winds and freezing rain they must have done a great job of insuring a strong installation and they seem to have held up well despite all the crazy weather.

3 weeks ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Dan Alvarez

I had signed up with Ion Solar last year in May, they were extremely helpful and communicative with me, especially compared to other companies, until I signed a contract with them. It took 2 months for them to install my panels, July, after which is took them 6 months to actually get an electrician to hook them up. (7 electricians and 10 visits over the course of 6 months). Their communication was terrible, I was often left with no answers to my questions. I would have to reach out to the sales person to get any sort of response, as their service team would not respond to me or tell me they would get back to me and never respond. After 6 months and many complaints, multiple times submitting support tickets that I was never contacted about, I sent a scathing email to the sales person, even inquiring about somehow getting out of the contract, after which I was connected with a region manager who took over my communication. He was responsive and helpful, but after 8 months of waiting to get these panels installed and connected it was little and very late. It wasn't until this last February that the panels were finally approved to be turned on. I think if you are a lucky one, who Ion responds to, it might be worth it. However my experience was awful and I do not recommend to anyone looking for Solar panels.

4 weeks ago

check_circle

Verified Customer

star star star star star

Kevin Huber

ION was very responsive to questions during the build process and worked with the city to expedite permits. The installation was fast with no issues and they walked us through the app. Great people to work with!

1 month ago

check_circle

Verified Customer

star star star star star

Kim Turok

We have enjoyed years of lower power bills because of our solar panels. The installation went quickly and the crews showed great respect for our property. We our had one problem after installation but it was rectified quickly and there has been no additional issues or problems. It’s great to know ION can be reached if needed. Kim T

2 months ago

check_circle

Verified Customer

star star star star star

Fabio Candolo

Giving ION Solar my 5 star rating was easy. The process started Kiel Hale presenting the ION Solar concept, then going through the finance approval process and getting all the permits was a breeze. The Team took care of everything from A-Z, all I had to do was signing documents. Go ION Solar 😀

2 months ago

check_circle

Verified Customer

star star star star star

Stephanie Phipps

ION Solar is the best they keep you informed and are friendly and fast. They are very neat when they do the installation and everything looks so professional. I would recommend them to anyone. I'm so happy that I chose them. What an amazing coo.

2 months ago

check_circle

Verified Customer

star star star star star

Vincent Chapman

The company was very easy to work with and catered to mine and my families desires. Having never had solar before, I was a little hesitant at first, but seeing their knowledge and willingness to educate, my concerns were quickly forgotten. Their scheduling was flexible to work around us, and was overall a very enjoyable experience.

2 months ago

check_circle

Verified Customer

star star star star star

Larry Brotman

Our system has performed flawlessly since it was installed twelve years ago. Since then we've needed to call on Ion only twice, once for an Enphase / WiFi reset and once for a quote to move panels for a roof repair. Each time Ion responded quickly and professionally. We look forward to working with Ion for the life of our system.

2 months ago

check_circle

Verified Customer

star star star star star

William Champion

Ion was extremely efficient in getting my new solar system installed. The team provided excellent customer service and ample communication throughout the process. This is my fourth solar installation and Ion is at the top of my list now!

2 months ago

check_circle

Verified Customer

star star star star star

Andrew Wilson

I chose ION Solar because they were one of the companies that was on PGE’s approved list of solar companies to work with, they had great reviews and worked out where I live in Sherwood. I especially liked how they handled everything from start to finish. They answered questions I didn’t think I had and were very transparent all the way through the process. Thank you ION Solar!

3 months ago

check_circle

Verified Customer

star star star star star

Justin Becker

3 months ago

check_circle

Verified Customer

star star star star star_border

Kevin Einstein

Honesty and spoke merits of competitors and their products vs what they provided. Made it easy to compare hardware.

1 day ago

check_circle

Verified Customer

star star star star star

Mark Francis

Because they were polite and courteous they cleanup when there done and saved me money

4 days ago

check_circle

Verified Customer

star star star star star_border

Amy DiFrischia

Communications were somewhat challenging at times. Our representative Driscoll was very helpful and addressed any concerns.

1 week ago

check_circle

Verified Customer

star star star star star

Patricia Montano

We were very pleased with their work, they were polite, prompt and very neat with their work. I would highly recommend them.

2 weeks ago

check_circle

Verified Customer

star star star star star

Joseph Vega

Their work is exceptional! The assessment of my home and the optimization of the panels was exceptional. Installation was flawless!

3 weeks ago

check_circle

Verified Customer

star star star star star

Ljiljana Lemaitre

For the last three years that we have been with ION we have experienced great communication and excellent customer service!

4 weeks ago

check_circle

Verified Customer

star star star star star

Sarah Roush

They got the job done super fast and I have been very pleased with savings. I am also happy to be helping improve the environment. Thank you Ion for all you have done!!

1 month ago

check_circle

Verified Customer

star star star star star

Jeremy Throckmorton

Ion Solar inherited the support for our system. Their techs have been wonderful as they have painstakingly troubleshot the install job done by another company.

1 month ago

check_circle

Verified Customer

star star star star star

Jeffrey Blundell

I felt like the sales and engineering of the system they proposed was well thought out and provided long term value at least equivalent to the long term cost of the system.

1 month ago

check_circle

Verified Customer

star star star star star

Jack Weir

Table at DU hockey game, impressed with presentation and ease of financing and installation. Have had panels removed for new roof, no problem. Work great so far.

1 month ago

check_circle

Verified Customer

star star star star star

Raevan Nicholson

I shopped 4 other companies before choosing ION. 4 years later and I still stand firm by my decision. Only company I've seen that has the critter guard also

1 month ago

check_circle

Verified Customer

star star star star star

Bryan Stump

Easy to see progress on app, fast and friendly service when I called with questions, from the proposal to the installation was top notch. I highly recommend them to everyone.

2 months ago

check_circle

Verified Customer

star star star star star

Lisa Murray

This has been a very smooth process working ION. From the sales team to the installation crew, communication was clear & timely. I’m excited to reap the savings from my solar panels. I highly recommend

2 months ago

check_circle

Verified Customer

star star star star star

Douglas Brogdon

What a great experience! Ion does it all for you. The Ion team handles all steps in the process from start to finish. They know what is required and how to get it done with no stress on the homeowner. “NO STRESS “

2 months ago

check_circle

Verified Customer

star star star star star

Valerie McGee

Try came to my door as salespeople and explained thoroughly their program. Adrien has been very responsive to any and all of my questions. I am looking forward to the. Completion of the project!

2 months ago

check_circle

Verified Customer

star star star star star

Cecil Montgomery

Friendly fast and no regrets I've never been happier with my solar

1 week ago

check_circle

Verified Customer

star star star star star

Daniel Case

We had a great experience with Ion from start to finish. They gave a thorough study to show options for meeting our needs. They helped us find a price point to make the investment make sense. They installed professionally and timely. They have provided follow through and continued customer care since. Highly recommend you let Ion come out and give you a quote.

4 months ago

check_circle

Verified Customer

star star star star star

Stephan Allensworth

I have had my panels for a few years, my electric bill went drastically down once online. Every aspect of my dealings have been exceptional. A couple months ago during an extremely heavy rain storm there was a small leak in the roof. I called them and they arrived the next day resolving the issue. This has been a great experience and ai highly recommend ION Solar

4 months ago

check_circle

Verified Customer

star star star star star

Peter Ivan

They said what they meant and meant what they said. Lucas H. was amazing throughout the entire process. He went above and beyond because I’m difficult and had a-lot of questions; which he answered without complaining/commenting or wyning about anything. The installer guys were amazing as well. Did it all in one day. I have nothing bad to say about them.

4 months ago

check_circle

Verified Customer

star star star star star

Bruce Britton

Awesome company! Wasn’t even thinking of changing over to solar and Mitch convinced us that is was a really good choice with how much sunlight we had access too during daylight hours. We were one of the first residence in the neighborhood that converted to solar. The installation was completed in about 6 hours and has worked perfectly since installation. We are now selling our excess power that we are not using. We have not had an electric bill since installation.

4 months ago

check_circle

Verified Customer

star star star star star

David Hedges

We have had the system installed for 4 years now. ION clearly explained how much energy it would produce each year and it has been 100% for the 4 years. The cost was clearly explained and there were no surprise hidden charges suddenly appearing. We have had the system running now for 46 months with no problems and would recommend ION without hesitation.

4 months ago Edited November 8, 2025

check_circle

Verified Customer

star star star star star

Tiina Rodrigue

I was sitting listening to a gf tell me how another solar provider did everything wrong for her, no permits, illegal placement, non-functional results. At that moment, my Ion Rep introduced himself and it was heaven. I have had a lot of installs of various products - this was the exact level of collaboration, communication, and cooperation that I have been looking for. I have referred friends and family because the product, pricing and experience was the best I have ever had.

4 months ago

check_circle

Verified Customer

star star star star star

Joseph Marchio

I liked the presentation I got and decided to purchase my solar panels. Everything that I was told was true. I even added on extra panels to increase the amount of electricity I was generating and now I’m generating a little over 100% of the electricity I use. With the solar renewable energy certificates and the purchase plan agreement with the power company I’m actually making money. The money I save on the electric bill pays for monthly loan payments. I’m very happy I purchased solar panels about 6 and a half years ago.

5 months ago

check_circle

Verified Customer

star star star star star

Julian Arredondo

I was so glad to find out Ion Solar had started doing roofing along with solar panel installation. Even though they didn't have to remove my panels to do the repairs on my roof, it was good to know if they did, they were the ones who installed them in the first place and would be the best to deal with removal. Will definitely be using them again if needed, and would for sure recommend them.

5 months ago

check_circle

Verified Customer

star star star star star

Jason Hartberger

They showed up at the door and uh, the numbers worked out? We had been thinking about solar anyway but basically it boiled down to the value being tied to future rate increases and BOY HAS THAT WORKED OUT. The percentage off hasn't changed, but the $ figure has become significant. And as we get more and more of these AI data centers it's only going to get worse. The longer you wait, the more money you're leaving on the table... Also ION were gods, install was fast and 5 years down the line our roof hasn't had any problems, and system performance has stayed steady.

5 months ago

check_circle

Verified Customer

star star star star star

Murry Smith

Let me tell you…. We installed our solar June of 21 and recently (4 1/2 years) received a letter from our HOA wanting official documents about the installation. I emailed ION and toot sweet they were on it!! My HOA received all they needed in record time. THANK YOU NICK‼️‼️‼️I have given their name out to many residents because #1 of their great customer then the $$$$ savings 😂

5 months ago

ION Solar Reviews