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ION Solar Reviews

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9.3

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4.7

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1,142 Reviews

Review Breakdown

5 grade

69%

4 grade

10%

3 grade

6%

2 grade

3%

1 grade

12%

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Featured Review

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Seth Wilcher

ION did a very good job from start to finish. Everything was explained thoroughly by our sales rep, Brian S. When I was unsure of whether we were getting a good deal, he encouraged me to get a competing quote. The competitor's price turned out to be almost exactly the same per kWh. However, they were suggesting we get many more panels than we really needed, and their communication wasn't nearly as good. Brian wanted us to feel good about our ultimate choice, and we did. Communication throughout the purchase, design, installation, and inspection phases was frequent via email, phone, and text. Now I probably have too much fun looking at my app to see how much power we are producing each day!

2 years ago

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Featured Review

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Julie Goggin Virginia Beach, VA

OUTSTANDING SERVICE. I normally don't entertain people coming to my house trying to sell a product. I will say I have always thought about getting Solar because it makes sense to me however I never knew what company to trust and from my past experience most sales people are scams. When Mr. Ryan H of Virginia Beach, VA came to my house in February 2022 I was ready to turn him away but he was so nice and professional I decided to hear him out. After the initial meeting I decided to have him come back the next day to give me more information on ION Solar. I am so glad I did, he was the most professional and friendly sales guy I have ever met. He came in set up his laptop and went over every detail any questions I had he answered. Unlike most sales people they are pushy and they have no idea what they are talking about they just want to sell you a product that they don't even believe in. He was so educated on ION Solar even I was impressed. That day I decided to get ION Solar thanks to Mr. H and I am so glad I did. With most people who sell a product after you purchase the product they are selling you never hear from them again. Mr. Ryan H stayed in touch with me through the entire process ensuring I was happy with ION Solar. I had no issues with install and or inspections the communication with the entire company was nothing sort then excellent and professional. I am writing this review today because I received my first power bill from Dominion tonight as where it is normally $200+ today it was a today of....... $1.71 yes ONE DOLLAR AND SEVENTY ONE CENTS. Now I did have a $5.55 credit from the month before so in reality my total bill is $7.26. AGAIN THANK YOU MR. RYAN H for helping me and my family invest in our home. YOUR AMAZING.

2 years ago

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Christine Fragapane

Ion Solar’s representative, Cameron, expertly guided us through the entire process of purchasing and installation of our new solar system. The process of switching to solar power was very detailed. Ion Solar has developed an efficient process and Cameron was available to answer questions along the way from start to finish. We made the right choice for choosing Ion Solar for our solar power panel system.

5 days ago

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Michael Ferguson

I heartily recommend, without ANY reservation, the sales, service, installation, and follow-up of ION Solar! Since my first system installation in 2020, and the additional panels installed in early 2024, my electric bill has plummeted from over $350/month average to less than $100/month [and most of THAT has been the additional ‘fees and add-ons from the power company]. The system generation and monitoring is easy, and I can see/track trends depending on the weather; daily, weekly, and monthly displays make monitoring easy to understand. The ONLY problem I’ve ever experienced was a blow fuse … and that was quickly identified and rectified! Without a doubt, installing with ION Solar has been one of the best decisions I’ve ever made, and I will probably be adding a system to my rental home in the not-too-distant future!

1 week ago

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Wendy Finkelstein

Ion Solar has been the best decision our family has made for our future electric future. Everyone in the company has been more than excellent to work with. From our first introduction meeting about the company, to meeting the sales manager, to signing the papers, the installers, home office etc you could not ask for a more professional company. ION Solar handles everything they said they do They do not out source any of their work or maintenance. If you have questions, they are very quick with a response. Most of all, the saving you will get over the course of your contract is amazing. With the cost of everything going up, why wouldn't you want to lock in your electric rate with a buy back program??? It's a win-win situation with ION Solar. Don't wait. They are a trusted company and will do right for you.

1 week ago

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Kathleen Perry

I couldn't be happier with the service I received from Ion Solar. Every person I met was very professional and explained the process thoroughly. Once the project started it seemed like everything went according to the plan. I was kept in the know from the time they started till the time they finished. I am very happy with the finished Solar.

17 hours ago

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Paul Kojoglanian

The team at ION are superstars! Not only did they perform an expert installation, but they did it lightning fast with zero interruptions or issues. We are so happy to finally have solar installed at our home. The entire process was transparent, loaded with updates and the team provided excellent customer service. I would recommend ION Soloar again and again. Thank you guys so much!

1 week ago

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Gregory Peck

We are very happy with our solar panels. We had a few minor issues with the app but think we have that figured out. The only problem we had with the installation was that when the breaker was installed next to the breaker for the AC unit, the new breaker disrupted the connection to the AC breaker. We didn’t discover this until the first time we tried to run the AC and it wouldn’t work. We finally called an electrician and they confirmed that the breaker installed for the solar system was pushing up against the AC breaker just enough to disrupt it. It was no one’s fault, but it did cost us $150 for a service charge which was a bummer. Otherwise, we are really happy with the results and would recommend your company.

1 week ago

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Mohammad Farhang

Not sure how much money will save after changing to solar but I think this is a future oriented action since we need to invest for future as year by year price of electricity goes up. ION is a trustworthy company with good customer service who helped me when county did not approve the technical changes and they were always ready to fulfill county's requirements. One small complain is that they should give priority to customers who have been in process for a long time and try to finish their work asap.

1 week ago

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JVMI

Wow! From start to finish, what an amazing team at Ion Solar. I’m a first time homeowner and always wanted to invest in solar panels. We live in a new construction community and we had a ton of vendors selling their products and services to us especially for solar. Nick and Brandon were the front line and were so kind, knowledgeable and professional. They were not pushy at all. Every question I had was answered and I learned quite a bit from them. The communication was top notch and the install team did a wonderful job. The install team was communicative, polite, punctual and respectful of our property inside and out. Loved they wore booties in my new home (didn’t even ask them to do so, they came prepared). We are only less than two months in with solar and we are saving so much money on our electric bill. Thank you Ion Solar! We are very happy!

3 weeks ago

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Seth B

From day one through to completion, it has been a great pleasure and experience working with ION Solar. From the sales team to the various support teams and finally the installation team, everyone was extremely knowledgable and personable. They communicated during every step of the process so I never had to guess what was going to take place next. They also took care of everything! All the City, HOA, and Electric company Approvals and Inspections. I did not have to do anything. With the system now complete, there nothing I would change. My only regret is that we didn't engage with ION Solar sooner.

3 weeks ago

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Todd Grundman

Very professional and communicative during the entire process. Was able to answer all my questions during the process from purchase to having an operating system. System is working great

4 days ago

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Elizabeth Nelson

This was an amazing experience. Seamless and wonderful customer service. Very helpful all along the way. Would highly recommend ION Solar to anyone who is considering solar panels. Elizabeth Nelson

5 days ago

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Ian Schultheis

Very professional and Russ G. from ION sales was very well spoken and tried to help us get the best deal possible ! I would recommend this company to anyone looking for American made solar and great pricing.

1 week ago

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Timothy Kim

Easy and straightforward process from start to finish! Explained to me in detail all the information and steps from consultation, to installation. Candice was involved throughout the whole process and was always available to address any concerns/questions.

1 week ago

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James Hughes

ION Solar provides a 100% turn key service. From the initial launch of the project, dealing with all the inspections, to producing my own electricity they walk you through every step and communicate with you almost daily. Would definitely recommend this company.

1 week ago

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Sandra Narvaez

We are glad we decided to go Solar, after much consideration it only made sense. The entire process was very informative and easy. The team keeps you informed the whole way thru the process. We love it, our bill is extremely low between $25-$50 compared to $350 month during the hot Texas summer without the Solar panels. Mr. G did an amazing job explaining how the panels work. Our power has turned off twice and our Solar panels kick in within 2-5 seconds.

2 weeks ago

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Andrew Sytsma

Ion Solar was an absolute pleasure to work with! They were up front and honest from the beginning and helped us through the entire process. Everyone from their sales team to installation team was so respectful and kind. We have had them less than a year but have had no problems at all. We have already seen our electric bill reflect a 0 balance. Ion Solar has continued to check in on us all of these months later. We definitely made the right choice choosing ion Solar!

2 weeks ago

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Joyce Terry

In early May 2024 I was asked to explore adding Solar Electric Panels to my new home. When Griffin came to my house to provide me with all the information about ION Solar Program I accepted the offer and I am so happy that I did. By 7/22/2024 The Installation was approved and the service was soon started. All of the people that I worked with during the process were professional, informative kind. I would recommend the ION Solar Plan to all interested parties.

3 weeks ago

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Phillip Englishbee

I liked it all! From the initial knock on the door, the interaction and professionalism of the sales representative, to the seamless process of obtaining approval and the installation, Ion Solar had been superb. I'm so glad I decided to install with Ion Solar and the system is working extraordinarily. I cannot express how great the communication was, and continues to be with the company. Choose solar, choose Ion Solar!!

3 weeks ago

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Judy A Gilliam

Everyone from ION was very pleasant and answered all our questions. Dwayne and his wife or a big help. And they put the system in quickly. My husband and I were very pleased.

2 days ago

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Oscar Perez

Megan came by to offer a solution to my energy saving needs. The team at ION solar were great to include the support staff in Utah. Thanks for the great service and seamless experience.

1 week ago

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Arleen Schwartz

Everyone with ION has been friendly, helpful, and easy to work with. Looking back, I probably would looked in to getting a couple more panels. With the record heat we’ve had this summer, it seems we’re using more electricity than what the solar is producing.

1 week ago

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Denver Griffith

The entire installation process has been very streamlined and hassle-free! Everyone I’ve worked with from sales staff to installation technicians has been extremely helpful and efficient! Thanks so much!

1 week ago

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Charles Hallsted

ION Solar was one of the most professional punctual and followed through on all their work. They were my second company to install a solar system, and they were far better than the first home. I had solar placed on. Would highly recommend them for solar installation.

2 weeks ago

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Ronald Lewis

Years ago I was one of the first individuals to get Solar Panels. Needless to say, the intent was noble, but the time was not right! However, the times have changed, and the technology has taken quantam leaps! I always wanted to help save energy, which I now do and best of all I am saving more money in the process!!

2 weeks ago

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Sachin Dubey

Superb experience with them. Proper explanation of solar technology and system. Entire system installation has with proper time line and paper work. There is no delay everything was on time. I highly recommend them as a company to do business.

3 weeks ago

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Shelly Mathis

From start to finish ION was very professional, knowledgeable, and prompt to get my solar panels up and running, they reassured me that this was the best decision to make and the best investment to take in owning my own power grid,now I will sit back and watch the revenue evolve while enjoying my own power grid

3 weeks ago

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Charlotte Martin

Very pleased with how the company kept my family & I informed @ every step of the process and were helpful with questions/concerns we had.

6 days ago

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Matthew McCandless

ION is a truly professional solar provider. They are effective at communicating complexity, are not pushy, and follow through with service well beyond the install phase.

1 week ago

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Ricky

Ion solar was great to work with on our installation. The app was well designed and we were well informed throughout all phases of the project! Highly recommend!

1 week ago

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Earl Cook

Many people made contributions from the start of sales to installation. It was seamless to us. Everyone was professional and efficient. The total value of our investment will require time to measure.

1 week ago

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Magdalena Knox

I have no inch of regret that I chose ION Solar. All of my skepticism was erased with the way they handle business and their Operations. They are very professional and Efficient. Their customer service and Communication is Excellent. My Solar panels are operational and I am very satisfied.

2 days ago

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Craig Wall

Primarily, having other family members with Ion Solar's system for several years (and very happy with it) was huge in our decision to go with Ion! Their customer service is excellent!

3 weeks ago

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Louis Guerrero

Great service and friendly staff. They showed up in time and made a clean install of all the associated equipment.

2 days ago

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Sheryl Burt

The whole Ion Team was there for me every step of the way. It was very seemless and I am excited to start seeing the savings on my energy bill.

1 week ago

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Lenore Bonicioli

This is my third solar company I have used over the years. They are by far the best I have dealt with. From beginning to end they have always responding quickly

3 weeks ago

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Angel Wakefield

So far great company to work with. Just waiting for pge to change our meter. Can't wait!

1 day ago

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Bernard Tyrrell

Professional and pleasant. System is working just as predicted. Happy with communication and follow up. Wish we would have done this sooner!!

2 weeks ago

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William Mollenkopf

Answered all questions and never felt rushed. They stand by their product and workmanship.

1 week ago

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Dewayne Luster

Installation went fairly quick and smooth, I am really pleased with the Profesionalism and service.

1 week ago

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Augusto Sarmiento

Ben took the time to explain their solar product and answered our questions accordingly.

1 week ago

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Angela Howe

The entire process is pretty streamlined. It takes awhile to set up but is totally worth it!

1 week ago

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Kervin Prieto

ION Solar is a great company. Everyone we worked with (Brandon B., Frankie, Ruben) has been very helpful and professional.

3 days ago

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Brandon Williams

Great communication and explanations on everything

5 days ago

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Robin Whitley

He’s very professional and very assuring very knowledgeable!

1 week ago Edited September 10, 2024

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Lynn Burke

Process was clear and took very little effort on my part. Very happy

1 week ago

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David Roberts

Great communication, great follow up. The system has delivered on what they said it would.

2 weeks ago

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Cheryl Hutto

Experience was pleasant with no major issues.

1 week ago

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Bonni Gallion

The entire team was professional, courteous, and know.

1 week ago