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Rove Pest Control

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9.1

Overall Score

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Lynn thomas Las Vegas, NV

Very proficient. He answered all my questions .

3 years ago

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Reply from Rove Pest Control

We are glad to hear it! Let us know if any more questions come up that we can help with. Thanks!

May. 19th, 2021

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Rose38 Macomb, MI

The company acts and looks professional!

3 years ago

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Reply from Rove Pest Control

Keep us posted if anyone steps out of line! Thank you for your feedback, this will be helpful to share with the team to encourage everyone to keep their game top notch. Have a wonderful evening!

May. 17th, 2021

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Richard Boulanger Grafton, MA

Very responsive and understands my concerns.

3 years ago

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Reply from Rove Pest Control

That is great to hear, thanks for sharing! Keep us posted of any other questions that arise. Thank you for your business and support!

May. 17th, 2021

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Cynthia Rue Sudbury, MA

He was nice and friendly and did a good job.

3 years ago

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Reply from Rove Pest Control

That is what we love to hear, thank you for taking the time to share it with us. We will pass the good word along to him and the team as well. Thank you for your business and support!

May. 13th, 2021

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Eric van dyck Saint Paul, MN

Ariel was very thorough and went above and beyond today!

3 years ago

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Reply from Rove Pest Control

Thank you for taking the time to share that with us. I look forward to sharing this with Ariel and the team. Keep us apprised of any developing needs that may arise before we see you again. Have a great week!

May. 11th, 2021

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Kathy Estrin

Never called and went to the wrong house to service

4 months ago

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Reply from Rove Pest Control

Oh no! That is not what we want to hear, but we are eager to get this fixed for you. We will reach out to you to sort out what happened and how we can get it squared away for you. I want to make sure we got your new address in there correctly to begin with. After that, we need to get a technician out to take care of your service. We look forward to getting things right! Thanks for your notification of the issue and for your patience while we get it sorted out.

Apr. 19th, 2024

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Morbog Of Detroit Macomb, MI

Chris is a great guy. Friendly knowledgeable and thorough

1 year ago

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Reply from Rove Pest Control

Thank you for your review! I am glad that Chris was able to make your experience with us great! We really appreciate your business!

Oct. 11th, 2022

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Courtney Altamirano Mesa, AZ

Didn't service the house and left the gate open so the dogs got out. Super upset.

1 year ago

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Reply from Rove Pest Control

That would be upsetting on both fronts without a doubt. Thank you for letting us know. We will be reaching out to you to work with you on a resolution. We want to ensure your dog has been safely returned to the yard and take care of the missing service as well. We are sorry this happened but are grateful for the opportunity to work to make things right.

Sep. 11th, 2023

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Lucero Curiel Phoenix, AZ

Service was very quick 5 min max and we found several spiders and other bugs just 2 days after.

2 years ago

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Reply from Rove Pest Control

Thanks for bringing this to our attention. The manager has been notified and will reach out to you to get things resolved. We appreciate your business and for the opportunity to resolve this.

Sep. 20th, 2021

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Amy Gately Westborough, MA

Terrible - doesn't work and customer service is awful! Do not use!!!!

2 years ago

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Reply from Rove Pest Control

We're sorry to hear things didn't go smoothy for you. After looking at your account, I will send you a personal message to resolve the concerns, but wanted you to know we are working on resolving this. Thank you for your feedback.

Jan. 25th, 2022

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Jason Smith

Horrible company scam do not ever use they will screw you

4 weeks ago

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Reply from Rove Pest Control

I'm sorry we supplied such a negative experience. I tried looking up your account by name to reach out to you to see what occurred so we could rectify the situation, but I don't have an account with your name on it. We offer free return visits if anything else needs addressed or something wasn't done as it should have been. Please reach out to us to let us know what account this is and what occurred so we can correct things with you and with anyone on our team that it pertains to. We look forward to hearing from you.

Aug. 21st, 2024