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Rove Pest Control

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9.1

Overall Score

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Allyson Thiele

Katrell listened to me and was VERY friendly. Highly recommend him.

7 months ago

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Reply from Rove Pest Control

Thank you for your kind words and recommendation! We're thrilled to hear that Katrell provided you with such a friendly and attentive service experience. It's our goal to listen carefully to each customer's needs and exceed expectations. We look forward to serving you again in the future!

Jun. 5th, 2024

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Deanna Keefe

Katrell did a great job. He was friendly, professional and efficient.

7 months ago

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Reply from Rove Pest Control

Thank you, Deanna.

Jun. 5th, 2024

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MaryJanice Davidson Saint Paul, MN

Zach was great as usual; right on time, pleasant, knowledgable. Our dog liked him, too!

8 months ago

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Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Zach's service. We're thrilled to hear that he continues to deliver excellent and timely service, and it's especially rewarding to know that your furry family member approves as well! We look forward to continuing to serve you and your dog with the same pleasant and knowledgeable experience you've come to expect from us.

Jun. 5th, 2024

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Steve Treichler Minneapolis, MN

Everything was done in a timely and professional manner! Highly recommend.

8 months ago

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Reply from Rove Pest Control

Thank you, Steve.

Jun. 5th, 2024

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Jodie Applebaum Lakeville, MN

Mitchell is friendly and knowledgeable and takes time to explain things.

8 months ago

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Reply from Rove Pest Control

Thank you for your kind words and taking the time to share your experience with Mitchell. We're thrilled to hear that you found him friendly and knowledgeable. Our team is committed to providing excellent service and ensuring that all your questions are answered thoroughly. We look forward to serving you again in the future!

Jun. 5th, 2024

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Cindy Berg Burnsville, MN

He addressed a specific problem with stink bugs in an attic, no waiting, did it immediately.

9 months ago

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Reply from Rove Pest Control

Thank you, Cindy.

Jun. 7th, 2024

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Beth Seeliger Lakeville, MN

August was very pleasant and brought in my newspaper as my husband is in the hospital.

9 months ago

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Reply from Rove Pest Control

We are touched by your kind words and so glad to hear that August's gesture was helpful during this challenging time. It's our aim to not only meet but exceed customer expectations, and we're pleased August could provide that extra bit of care and support. Our thoughts are with you and your husband, and we wish him a speedy recovery. Thank you for sharing your experience with us.

Jun. 7th, 2024

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Lori Shippy Savage, MN

Ariel is very pleasant! And always concerned about our needs! Very much appreciate him! Great job!

9 months ago

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Reply from Rove Pest Control

Thank you for your kind words and the time you've taken to acknowledge Ariel's efforts. We are thrilled to hear about your positive experience and appreciate your recognition of Ariel's dedication to customer satisfaction. It's our priority to ensure that your needs are met with the utmost care and attention. We look forward to continuing to serve you with the same level of enthusiasm and commitment. Thank you for choosing our services!

Jun. 7th, 2024

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pamela zolik

thorough understanding of the condition of the ant infestation. vert nice person.

10 months ago Edited April 5, 2024

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Reply from Rove Pest Control

Thank you, Pamela.

Jun. 10th, 2024

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Xue Xiong

The Rove team is the best! Thank you Patriot M. for coming out to service our property!

10 months ago Edited October 15, 2024

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Steve Pearson Saint Paul, MN

Katrell did a great job explaining what he was doing and what to expect going forward.

10 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Katrell provided clear and informative service. Understanding the process and future expectations is crucial, and we're glad Katrell could effectively communicate this to you. We look forward to continuing to serve you with the same level of excellence. Your satisfaction is our top priority.

Jun. 12th, 2024

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vanessa Hinton

Jon M did a a great job. He explained what he did and asked if I had any concerns or questions.

10 months ago

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Reply from Rove Pest Control

Thank you, Vanessa.

Jun. 20th, 2024

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Sarah Stoesz Minneapolis, MN

We received outstanding service from Orlando and are very happy with the results.

11 months ago

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Reply from Rove Pest Control

Thank you, Sarah. Glad to hear that you were happy with the service you received.

Jun. 20th, 2024

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Carol Jaskulka

Sue listened carefully to the various issues we had going on and treated accordingly.

11 months ago Edited September 3, 2024

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Reply from Rove Pest Control

Thank you, Carol. Glad to hear he was able to prevent wasps from being able to sting you.

Jul. 9th, 2024

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Rick G

Jonah was very pleasant to deal with, and completed his tasks in short order, much appreciated

11 months ago

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David Schwartz

Tony is a great asset to Rove. Really appreciate his willingness to proactively communicate and his professionalism.

1 month ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Tony's proactive communication and professionalism have made a significant impact on your experience with Rove. Our team is committed to providing exceptional service, and it's rewarding to know that our efforts are appreciated. We'll be sure to pass along your kind words to Tony.

Sep. 27th, 2024

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Doug Weber

We appreciated Sebastian's help and willingness to listen to/answer our questions, giving thorough explanations.

1 month ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sebastian. We are thrilled to hear that he provided you with the attentive and informative service we strive for. Your feedback is invaluable to us, and we will ensure Sebastian receives the recognition he deserves. We look forward to serving you again in the future.

Sep. 27th, 2024

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Patricia Jackson Mesa, AZ

Michael was very professional, knowledgeable and kind. We enjoyed meeting him and all the information he provided us !

1 year ago

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Magdolina Abbou West Bloomfield, MI

I was very pleased with the service provided by your technician, JB , he was very thorough and courteous .

1 year ago

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james coppa

Was charged twice for a service. If you offer a second spraying free just book it. Was charged twice after I was absolutely clear that I payed for the second spraying. They took the order than charged me again. They said because it was longer the 4 weeks. WTF

1 year ago

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Reply from Rove Pest Control

Thanks for bringing this concern up; it highlights a potentially great solution for you. Products for these kinds of treatments are limited by EPA regulations to only last 3 months. For this reason, we recommend people have barriers reinforced quarterly. This not only keeps the best barriers up for protection, but also allows for cost savings. Since the two one-time services you requested were on this interval (3 months apart), it makes sense that the barriers would be needing reinforcement. What makes the most sense is to convert your account to a quarterly account and apply the difference in cost toward future services. This will provide the protection you need and the cost savings you are looking for. We will reach out to go over this option with you shortly.

Jul. 19th, 2023

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Alicia Farrell Phoenix, AZ

He was extremely helpful helping me find the mouse problem lol. He was kind and patient with me too.

1 year ago

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Laurie Wixom, MI

JB was very professional and explained everything to my understanding. The service was excellent. Thank you

1 year ago

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Reply from Rove Pest Control

We are happy to hear that JB was able to be so helpful! Thank you for taking time to write such a positive review! Have a wonderful new year!

Dec. 29th, 2022

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Tarek Elchanti Detroit, MI

Excellent 5 stars. Patrick S Is a 5 star guy. Very experienced nice and answered all my question. A+++++

2 years ago

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Reply from Rove Pest Control

We are so happy to hear that Patrick was able to give you such a fantastic experience. We pride ourselves on the work of our great employees! Thank you for taking the time to write such great things!

Jan. 12th, 2023

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Frank Realtor

Mike is GREAT!! Always does a great job and very thorough! Always goes above and beyond like it’s his own home

2 years ago

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Reply from Rove Pest Control

We are so pleased to hear that you had such a wonderful experience! Thank you for the review and we will be sure to let Mike know that he is doing a great job.

Feb. 10th, 2022

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Xavier Garcia San Jose, CA

Great technicians. Friendly and thorough. They handled the job in a short time. Appreciate their work.

3 years ago

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Reply from Rove Pest Control

Thanks for taking the time to share about your experience. This is always helpful (and fun!) to share with the team. Keep us posted of any additional needs that pop up. Have a great week!

Nov. 1st, 2021

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Ray McDonald

He was one of the best we have ever had. He was very accommodating and helpful and we really appreciate him.

3 years ago Edited September 17, 2024

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Reply from Rove Pest Control

That is exciting to read. I will pass along my personal thanks to him and share this with the team. Thank you for your business and support. We appreciate working with you!

Sep. 29th, 2021

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Leslie Lawrence Northborough, MA

My technician, Robert R., has been excellent, explains everything and is very personable and nice. Couldn't be better

3 years ago Edited September 14, 2021

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Reply from Rove Pest Control

That is fun to hear & Robert will appreciate the feedback. Keep us posted if there is anything else we can do for you before we are scheduled to be out again. Have a wonderful weekend!

May. 22nd, 2021

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Quang Le Waltham, MA

Mandy was very friendly and professional. She got to all the main points and what a great job she did! Thanks

3 years ago

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Reply from Rove Pest Control

That is what we hope to hear, thanks for sharing! I will pass the gratitude along to Mandy and the rest of the team. Keep us posted if you need anything else before it is time to see you again. Thanks!

May. 17th, 2021

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Scott Roberts

My guy did a fabulous thorough job, thank you!

6 months ago Edited June 7, 2024

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Reply from Rove Pest Control

Thank you, Scott! We are happy to know you enjoyed your service with Rove!

Jun. 4th, 2024

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Linda L Dahlby

Leng came right on time. He was professional and friendly.

6 months ago

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Reply from Rove Pest Control

Thanks Linda! Leng does a great job. I'm glad you are happy with your service!

Jun. 4th, 2024

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James Xiong

Leng was prompt, expedient, and professional.

6 months ago Edited July 18, 2024

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Reply from Rove Pest Control

Thank you, James.

Jul. 18th, 2024

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Ron Rodriques

Did a good job happy with work he did address all my issues

6 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you are satisfied with the quality of our work and that all your issues were addressed effectively. Our team is committed to providing excellent service, and your review reaffirms the hard work we put in every day. We look forward to serving you again in the future.

Jun. 5th, 2024

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Brian Petrick

Ariel was prompt, informative, and pleasant to talk to.

6 months ago

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Reply from Rove Pest Control

Thank you for your kind words and taking the time to share your experience with Ariel. We are thrilled to hear that you received prompt and informative service, and that your interaction with our team member was a pleasant one. Your feedback is greatly appreciated and will be shared with Ariel as an encouragement to continue providing excellent service. We look forward to assisting you again in the future!

Jun. 5th, 2024

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Bev Larson

Jill always does a great job! Thank You.

6 months ago

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Reply from Rove Pest Control

We're thrilled to hear that you had a positive experience with Jill! Our team is dedicated to providing excellent service, and Jill is a shining example of our commitment to customer satisfaction. Thank you for taking the time to acknowledge her hard work. We look forward to serving you again soon!

Jun. 5th, 2024

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Michelle Fitzpatrick

Megan was great. She was very thorough and knowledgable.

6 months ago

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Reply from Rove Pest Control

Thank you, Michelle! We appreciate your review. Happy to hear Megan was able to give your home a great service!

Jun. 4th, 2024

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Mike Rowe

I am happy that the treatment is so complete. Good job

6 months ago

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Reply from Rove Pest Control

Thank you, Mike.

Jun. 5th, 2024

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Alexis Sheets

Very helpful and provided a lot of information!

6 months ago

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Reply from Rove Pest Control

Thank you, Alexis.

Jun. 5th, 2024

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Mai Chang

David was so informative and helpful. Very efficient.

7 months ago

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Reply from Rove Pest Control

Thank you, Mai.

Jun. 5th, 2024

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Bill Decker

Great job by Orlando. Also very professional.

7 months ago

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Reply from Rove Pest Control

Thank you, Bill. We will be sure to pass this along to Orlando. Have a great week!

Jun. 5th, 2024

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Susan Marsh

Called ahead to let me know she was on her way

8 months ago Edited July 18, 2024

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Reply from Rove Pest Control

Thank you for sharing your positive experience with Cory. We're delighted to hear that he was able to assist you in identifying and treating the issue with indoor pests. Our team is committed to providing effective solutions and clear communication to ensure your living space remains comfortable and pest-free. Your feedback is greatly appreciated and will be shared with Cory as a testament to his excellent service.

Jun. 5th, 2024

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Jamie Wilcox Minneapolis, MN

Orlando was professional, helpful, and friendly.

8 months ago

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Reply from Rove Pest Control

Thank you, Jamie. Glad to hear you were pleased with Orlando's service.

Jun. 5th, 2024

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Anne Sailer Phoenix, AZ

Very friendly and thorough as all your techs usually are

8 months ago

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Reply from Rove Pest Control

Thank you, Anne.

Jun. 5th, 2024

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Mai Vang (Sheng) Minneapolis, MN

Much appreciation. Willing to worth with my hour on day of inspection.

8 months ago

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Reply from Rove Pest Control

Thank you, Mai.

Jun. 5th, 2024

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Kate Owens Burnsville, MN

They’re always knowledgeable and helpful with any issues I’m having

9 months ago

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Reply from Rove Pest Control

Glad to hear this, Kate.

Jun. 7th, 2024

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Nic Landowski Saint Paul, MN

Reasonable prices great customer service very knowledgeable staff

10 months ago

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Reply from Rove Pest Control

Thank you, Nic.

Jun. 7th, 2024

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T Red

Found and sealed an entry point to address minor activity inside the home.

10 months ago

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Reply from Rove Pest Control

Thank you, T-Red. Glad to hear they were able to address this concern.

Jun. 10th, 2024

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Theresa Parks Minneapolis, MN

They are consistent and reliable. I really enjoy their service

10 months ago

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Reply from Rove Pest Control

Thank you, Theresa.

Jun. 10th, 2024

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Paul Allen

Excellent work in identifying the problem and coming up with a solution.

10 months ago Edited August 9, 2024

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Reply from Rove Pest Control

Thank you, Paul.

Jun. 18th, 2024

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Linda Charles Minneapolis, MN

Austin was great, took boots off and sprayed in and outside of the house.

11 months ago

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Reply from Rove Pest Control

Thank you, Linda.

Jul. 9th, 2024

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Margo Higley Eden Prairie, MN

I am fortunate enough to always have Jacob A and he is great and very nice.

11 months ago

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Reply from Rove Pest Control

Thank you, Margo. We will be sure to pass this kudos along to Jacob.

Jul. 9th, 2024