Name: Rove Pest Control
Rating: 4.8

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Sanjay Dutt

The technician was very professional and performed awesome service!

8 months ago Edited October 30, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that Josh's professionalism and thoroughness met your expectations. Ensuring that our customers are informed and satisfied with both the interior and exterior work is our top priority. We look forward to serving you again in the future. Your satisfaction is our greatest motivation!

Jul. 30th, 2024

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Rob Dougherty

Nice gentleman with technical knowledge and skills. Very helpful.

8 months ago

Reply from Rove Pest Control

Thank you, Rob. Glad to hear you were pleased with the service.

Jul. 16th, 2024

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Ron Bickle

Like the service. Like the technicians. Good value for the money.

8 months ago

Reply from Rove Pest Control

Thank you, Ron.

Jul. 19th, 2024

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Kevin Dather

Explained the process very well and asked about the problem areas

8 months ago

Reply from Rove Pest Control

Thank you, Kevin. Glad to hear your service was a great experience.

Jul. 18th, 2024

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Jeanne Beach

Jose was thorough and professional. Took care of what I needed, and answered all my questions.

8 months ago

Reply from Rove Pest Control

Thank you, Jeanne. Glad to hear you were pleased with the service and all of your questions were answered.

Jul. 2nd, 2024

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Annette

Love their service much more than my previous one - Ecoshield - and they are less costly.

8 months ago

Reply from Rove Pest Control

Thank you, Annette for your kind words. Glad to hear that you see the value in the service you are getting. Have a great day!

Jul. 2nd, 2024

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Sergei Mihnyukevich

Prompt, high quality service with impressive list of options at the grate price!

9 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you appreciated the promptness and quality of our service, as well as our extensive options at great prices. We strive to provide our customers with the best experience possible, and it's rewarding to know that we've succeeded. We look forward to serving you again in the future!

Jun. 21st, 2024

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Kate Brune

We've used Rove for 5 years and see a big difference in the bug activity in our house.

9 months ago

Reply from Rove Pest Control

Thank you for your loyalty and for taking the time to share your experience with Rove. We're thrilled to hear that you've noticed a significant reduction in bug activity over the past five years. Our team is committed to providing effective and reliable service, and it's rewarding to know that our efforts have made a positive impact on your home environment. We look forward to continuing to serve you in the years to come.

Jun. 20th, 2024

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Kristin B

Highly recommend this company!! Great customer service, fast and friendly and reasonable prices.

9 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that you had a positive experience with our customer service and found our pricing reasonable. Our team strives to provide efficient and friendly service, and we're glad we could meet your expectations. Your recommendation means the world to us, and we look forward to serving you again in the future.

Jun. 18th, 2024

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Joe Richie

Great job, plugged a few potential gaps around the AC line that I had overlooked. Thanks!

10 months ago

Reply from Rove Pest Control

Glad to hear everything went so well Joe!

Jun. 4th, 2024

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chris amdahl

Excellent and knowledgeable service, have used Rove Pest Control for many years.

10 months ago

Reply from Rove Pest Control

Thank you for your continued trust in Rove Pest Control. We're delighted to hear that you've been satisfied with our knowledgeable service over the years. Our team is committed to providing the highest quality of service and we're grateful for the opportunity to serve you. Your positive feedback is greatly appreciated and motivates us to maintain our high standards. Thank you for choosing us as your pest control provider.

Jun. 5th, 2024

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abby foley

Sebastian did a great job! He was good about spraying inside and out. He was also efficient

10 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Sebastian met your expectations with his thorough and efficient service. Our team is committed to providing the best care for your home, both inside and out. We look forward to serving you again in the future.

Jun. 5th, 2024

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Alan Kenney

I really appreciate how they communicate and that you get exactly what they say they will do.

11 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our commitment to clear communication and delivering on our promises has met your expectations. Our team always strives to provide transparent and reliable service, and it's rewarding to know that this resonates with our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Gwen Daniels

Josh was so personable and professional! He answered all my questions and did a great job.

11 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Josh's efforts. We're thrilled to hear that he provided you with the excellent service we strive for. Your feedback is greatly appreciated, and we'll make sure to pass your compliments along to Josh. We look forward to serving you again in the future!

Jun. 5th, 2024

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Roberto Atsumi

Izzy was very thorough explaining the process and attentive to our questions. 5 stars service!

11 months ago

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear that Izzy provided you with a 5-star service experience. Our team is dedicated to offering thorough and attentive support to answer all your questions. We look forward to serving you again in the future!

Jun. 5th, 2024

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Chris Karow

Nick did a great job of explaining things and letting me do a walk along to check all the bait stations.

3 months ago

Reply from Rove Pest Control

Thank you for your feedback, Chris. We’re glad to hear that Nick took the time to explain everything clearly and allowed you to walk through the process of checking the bait stations. Transparency and thoroughness are important to us, and it’s great to know that Nick provided you with the information you needed. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Dec. 4th, 2024

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Julie Larson

Knowledgeable, pleasant and efficient. I liked he used a mirror around our house to look for entry spots. Great job!

1 year ago

Reply from Rove Pest Control

Thank you, Julie.

Jun. 5th, 2024

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Caren Page Cathedral City, CA

Talin, our technician is great and very thorough. I would definitely recommend him to anyone. Actually I did!

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician, Talin. We are thrilled to hear that his thoroughness and expertise stood out during your service. Our team is committed to providing exceptional service, and it's always rewarding to know that we've made a difference. We appreciate your recommendation and look forward to serving you again in the future.

Jun. 5th, 2024

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Matt Treichel Saint Paul, MN

The technician parked in front of my house for about 5 mins and did not get out of his vehicle. I have physical evidence of unmarked snow leading to both exterior bait traps so I can prove they were not serviced. How many times has this happened when I wasn’t watching? I want a refund.

1 year ago

Reply from Rove Pest Control

Thank you for bringing this to our attention. We are glad you caught it. We have the service manager looking into the historical records for time spent on site. We have also scheduled for a technician to return and complete the service as it should have been. We will also be taking care of training and correction to ensure this does not happen again. We are sorry for the inconvenience and look forward to resolving the issue with you.

Jan. 9th, 2024

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Amy Saucier (AMSaucie) Lakeville, MN

Great price and actually try to block off points of entry and fix the problem rather than put a bandaid over it.

1 year ago

Reply from Rove Pest Control

Thank you, Amy. Glad to hear you were pleased with how the service was done. We look forward to serving you in the future!

Jun. 21st, 2024

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Philomene Hastings Maple Grove, MN

Heidi was on time, checked everything thoroughly. She was very professional, and found the mouse! :-)

1 year ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that Heidi provided you with timely and thorough service. Her professionalism is a point of pride for our team, and we're glad she could resolve your issue effectively. We appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.

Jul. 9th, 2024

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Va Yang Maple Grove, MN

Orlando was very friendly when servicing my home! He was able to explain what he was doing and listened to my concerns.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Orlando. We're delighted to hear that you received friendly and informative service. Our team is committed to providing clear communication and attentive care to address all of our customers' concerns. We look forward to serving you again in the future.

Jul. 9th, 2024

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Debra Siebell

Talon is always professional when he comes and is willing to explain what he is doing and listens to my concerns.

1 year ago Edited July 18, 2024

Reply from Rove Pest Control

Thanks for letting us know there was a disconnect that needs resolved. We will contact you to find out some details so we can correct and train the technician that was misaligned, update nots on the account as needed to avoid any future issues, and set up a free follow up for whatever was not addressed. We look forward to learning more from you!

Dec. 1st, 2023

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happert1 Minneapolis, MN

Sue was great! Actually, everybody that’s, has been really wonderful. Knowledgeable personable very much enjoyed it.

1 year ago

Reply from Rove Pest Control

Thank you, Glad to hear you were pleased with the service you received from Sue. We look forward to serving you again in the future.

Jul. 16th, 2024

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Chuck Evans Minneapolis, MN

I have had Rove Pest Control for a few years. Customer service got steadily bad the past couple of years. There service has been unacceptable, have tried multiple times to contact them for assistance. All I get is a call center. I would recommend using a different company strongly.

1 year ago

Reply from Rove Pest Control

We really appreciate those customers that have been with us over the years to provide perspectives on what is trending better and worse. This helps us adjust and fix things as we move forward. Our customer service team is in house which makes resolving customer service issues more direct than an outsourced situation. We would love to address the issues that have arisen. Please let us know what you have experienced at service@rovepc.com so we can not only fix things that will improve the experience for all of our clients, but also make things right on your end in particular. We look forward to hearing from you.

Nov. 27th, 2023

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Patricia Jackson Mesa, AZ

Michael was very professional, knowledgeable and kind. We enjoyed meeting him and all the information he provided us !

1 year ago

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Magdolina Abbou West Bloomfield, MI

I was very pleased with the service provided by your technician, JB , he was very thorough and courteous .

1 year ago

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james coppa

Was charged twice for a service. If you offer a second spraying free just book it. Was charged twice after I was absolutely clear that I payed for the second spraying. They took the order than charged me again. They said because it was longer the 4 weeks. WTF

1 year ago

Reply from Rove Pest Control

Thanks for bringing this concern up; it highlights a potentially great solution for you. Products for these kinds of treatments are limited by EPA regulations to only last 3 months. For this reason, we recommend people have barriers reinforced quarterly. This not only keeps the best barriers up for protection, but also allows for cost savings. Since the two one-time services you requested were on this interval (3 months apart), it makes sense that the barriers would be needing reinforcement. What makes the most sense is to convert your account to a quarterly account and apply the difference in cost toward future services. This will provide the protection you need and the cost savings you are looking for. We will reach out to go over this option with you shortly.

Jul. 19th, 2023

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Alicia Farrell Phoenix, AZ

He was extremely helpful helping me find the mouse problem lol. He was kind and patient with me too.

2 years ago

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Laurie Wixom, MI

JB was very professional and explained everything to my understanding. The service was excellent. Thank you

2 years ago

Reply from Rove Pest Control

We are happy to hear that JB was able to be so helpful! Thank you for taking time to write such a positive review! Have a wonderful new year!

Dec. 29th, 2022

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Tarek Elchanti Detroit, MI

Excellent 5 stars. Patrick S Is a 5 star guy. Very experienced nice and answered all my question. A+++++

2 years ago

Reply from Rove Pest Control

We are so happy to hear that Patrick was able to give you such a fantastic experience. We pride ourselves on the work of our great employees! Thank you for taking the time to write such great things!

Jan. 12th, 2023

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Frank Realtor

Mike is GREAT!! Always does a great job and very thorough! Always goes above and beyond like it’s his own home

3 years ago

Reply from Rove Pest Control

We are so pleased to hear that you had such a wonderful experience! Thank you for the review and we will be sure to let Mike know that he is doing a great job.

Feb. 10th, 2022

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Xavier Garcia San Jose, CA

Great technicians. Friendly and thorough. They handled the job in a short time. Appreciate their work.

3 years ago

Reply from Rove Pest Control

Thanks for taking the time to share about your experience. This is always helpful (and fun!) to share with the team. Keep us posted of any additional needs that pop up. Have a great week!

Nov. 1st, 2021

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Ray McDonald

He was one of the best we have ever had. He was very accommodating and helpful and we really appreciate him.

3 years ago Edited September 17, 2024

Reply from Rove Pest Control

That is exciting to read. I will pass along my personal thanks to him and share this with the team. Thank you for your business and support. We appreciate working with you!

Sep. 29th, 2021

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Leslie Lawrence Northborough, MA

My technician, Robert R., has been excellent, explains everything and is very personable and nice. Couldn't be better

3 years ago Edited September 14, 2021

Reply from Rove Pest Control

That is fun to hear & Robert will appreciate the feedback. Keep us posted if there is anything else we can do for you before we are scheduled to be out again. Have a wonderful weekend!

May. 22nd, 2021

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Quang Le Waltham, MA

Mandy was very friendly and professional. She got to all the main points and what a great job she did! Thanks

3 years ago

Reply from Rove Pest Control

That is what we hope to hear, thanks for sharing! I will pass the gratitude along to Mandy and the rest of the team. Keep us posted if you need anything else before it is time to see you again. Thanks!

May. 17th, 2021

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Scott Chapman

Very thorough look over of the house. Addressed all issues (nests, spray, bait traps, etc). Thanks Zach.

9 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service. We're delighted to hear that Zach's thorough inspection and comprehensive treatment met your expectations. Our team is committed to addressing all pest-related issues effectively, and it's rewarding to know that our efforts have made a difference. We appreciate your feedback and look forward to serving you in the future.

Jun. 5th, 2024

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Christo Hadjixiros

Friendly & took her time to comp'te job.

5 months ago

Reply from Rove Pest Control

Thank you, Christo.

Oct. 4th, 2024

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Mary Beth Barry

Friendly and competent. Took care of the issue.

6 months ago

Reply from Rove Pest Control

Thank you, Mary. Glad to hear you had a great experience with the service.

Sep. 27th, 2024

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Nancy Myers

Pleasant attitude. Seemed very knowledgeable.

6 months ago

Reply from Rove Pest Control

Thank you, Nancy. Glad to hear the service was exceptional for you. Have a great weekend!

Sep. 27th, 2024

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P.

Consistent, convenient, and effective for over a year 🐁

6 months ago

Reply from Rove Pest Control

Thank you.

Sep. 27th, 2024

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Kasey Beeler

On time and professional. Very knowledgeable.

6 months ago

Reply from Rove Pest Control

Thank you, Kasey. Glad to hear your experience was great. Have a great weekend!

Sep. 27th, 2024

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Dawn Grench

Thomas was very kind and professional! Thanks

6 months ago

Reply from Rove Pest Control

Thank you, Dawn.

Sep. 23rd, 2024

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Paul Sterling

Outstanding customer service and great communication!

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you had an exceptional experience with our customer service and communication. Our team is committed to providing outstanding support and clear, timely information to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Sep. 20th, 2024

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Richard Dembroski

Zac was very informed and very helpful.. nice guy

6 months ago

Reply from Rove Pest Control

Thank you, Richard. We will be sure to pass this kudos along to Zach. Have a great weekend!

Sep. 13th, 2024

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Christine Ice

Daniel was professional, friendly and knowledgeable.

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel provided you with excellent service. His professionalism, friendliness, and expertise are qualities we value highly, and it's rewarding to know that these made a difference in your experience. We look forward to serving you again in the future.

Sep. 13th, 2024

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Jen Conway

Very friendly and answered questions I had.

6 months ago

Reply from Rove Pest Control

Thank you, Jen. Have a great weekend!

Sep. 13th, 2024

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Tim Blaisdell

great job, very personable technician nice job!

6 months ago

Reply from Rove Pest Control

Thanks Tim! We appreciate your support both with our services and helping us on getting the word out through your stations. Have a great weekend!

Sep. 5th, 2024

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Amanda Nesbitt

David was kind, informative and helpful! Great service!

7 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent service. Our team is committed to offering informative and helpful support to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Sep. 4th, 2024

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Nicole Banholzer

Sam was professional, knowledgeable, and very helpful!

7 months ago

Reply from Rove Pest Control

Thank you, Nicole. We will be sure to pass this kudos along to Sam.

Sep. 4th, 2024