Name: Rove Pest Control
Rating: 4.8

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Patty Urlick

Prompt, professional with job appropriate knowledge. Very nice approach, Megan represents the company very well.

3 weeks ago

Reply from Rove Pest Control

Thank you for your wonderful feedback, Patty! We’re thrilled to hear that Megan provided prompt and professional service with a great approach. It’s fantastic to know she represents our company well and met your expectations. We appreciate your support and are here for you if you need anything else in the future!

Oct. 30th, 2024

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Paul Befort

I wish the technician could set out more poison at a time but I appreciated how Sue really took the time to track down the source of rodent activity.

1 month ago

Reply from Rove Pest Control

Thank you for your feedback. We're glad to hear that Sue's dedication to finding the source of the rodent issue was helpful. We always strive to balance effectiveness with safety, and your input on the amount of poison used is valuable to us. We'll review our protocols to ensure we're providing the best possible service while adhering to safety standards. Your satisfaction is our top priority, and we appreciate the opportunity to serve you.

Oct. 14th, 2024

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Roy Campen

Daniel is extremely thorough in his inspection and mitigation efforts. He is committed to resolving our continued mice issue.

1 month ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Daniel's service. We are delighted to hear about his thorough approach to inspection and mitigation, and his dedication to resolving your mice issue. Your feedback is invaluable to us, and we will ensure that Daniel receives the recognition he deserves. Please do not hesitate to reach out for any further assistance.

Oct. 11th, 2024

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Robert Levy

Sue is an excellent technician. He puts extra care into his service and courteously explains everything. We prefer him to be our regular guy

1 month ago Edited November 6, 2024

Reply from Rove Pest Control

Thank you, Robert.

Oct. 11th, 2024

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Howard Haddox

Tony did a amazing job!! Every time we have a issue with pest they Rove sends there best out to take care of our pest problems!

1 month ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Tony provided exceptional service and resolved your pest issues effectively. At Rove, we're committed to sending only the best technicians to ensure your home remains pest-free. Your satisfaction is our top priority, and we look forward to serving you in the future. Should you need us again, rest assured that we're just a call away.

Sep. 27th, 2024

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Amanda Heath

Rove did a great job today. We had a 'new to us' technician, and he was incredibly respectful and kind - hard to find in today's world it seems! Much appreciated!

2 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review. We are thrilled to hear that you had a great experience with our technician. At Rove, we strive to provide not only expert service but also the respect and kindness you deserve. Your feedback is invaluable to us and we look forward to serving you again in the future.

Sep. 23rd, 2024

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Richard Cortright

Very nice and friendly. She was very open to listening to my "diagnosis" of the problem and taking steps to cure it. I believe she will have a good future with Rove.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback. We're delighted to hear that you had a pleasant experience with our team member. At Rove, we always strive to listen actively and work collaboratively with our customers to address their concerns. Your confidence in our future is greatly appreciated, and we look forward to continuing to provide excellent service.

Sep. 23rd, 2024

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Kate M.

Leng did not knock on the door or perform any service. Saw him standing at his car for 15 minutes on his phone before he took off. He said no one was home and no gates were open. 1. No one knocked - we have a large dog and if anyone knocks we are made aware. Regardless, he was at his car and we waited for him to come to door or to do anything. 2. This initial service per contract is for both exterior and interior service. New service set out for another 5 days , please knock on door and make sure contact is made. Please do not send same technician. Thank you. Only rating this as they marked this as a completed service- I am only giving rating for what I have experienced, will give new review upon completed service next week.

2 months ago

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Jerry E

Megan did a great job getting rid of yellow jackets trying to move into our house. One vist - job done. Quick - efficient - polite. Recommend Rove.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Megan's service met your expectations and resolved your yellow jacket issue efficiently. Our team is committed to providing quick and courteous service, and it's great to know that Megan's efforts are appreciated. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Sep. 20th, 2024

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Christina Brooks

Now John’s service was what I’m talking about! He was thorough, took his time to address my areas of concern in and out of the home. Made sure all our questions were answered. He had excellent service.

2 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with John's service. We are thrilled to hear that he was able to address all your concerns thoroughly and provide the excellent service we strive for. Your feedback is invaluable to us, and we look forward to serving you again in the future.

Sep. 13th, 2024

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Benjamin Slutsker

Sam didn’t ask a lot of questions about our situation, and briefly applied some fly stickers in our window. Since there were only a few applied, I asked if I could pay them to put more fly stickers on the windows, and he said that he was out of them, but said they’re available on Amazon. He noted someone might be able to stop by to provide more later, but it wasn’t clear if they would. My wife wanted to confirm that the indoor insecticides were approved by the EPA, to which he said “probably”. Therefore we couldn’t get comfortable with the indoor insecticides and didn’t use them. He first said there was a 30 day guarantee in which they could come back if the issue didn’t resolve, but then said he misspoke when I told him the person over the phone said otherwise. He treated the outside of our house and left in a hurry without seeing if I had any more questions. It made me think that I might as well have paid $5 on Amazon to get window fly stickers rather than paying $275 for someone to put them up!

2 months ago

Reply from Rove Pest Control

Thanks for letting us know that there are several things amiss here. We will get in touch to gather more information and get a solution in place for you. Thanks for your patience!

Aug. 27th, 2024

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Ben Edwards

They took care of a wasp problem. The poor guy got stung in the process but finished the job. Really appreciated the work and will definitely stay with them.

2 months ago

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge our technician's dedication. We are truly sorry that he was stung during the service, but we're glad to hear that he completed the job to your satisfaction. Your safety and satisfaction are our top priorities, and we look forward to serving you in the future. Thank you for choosing us for your pest control needs.

Aug. 27th, 2024

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Thank You Rove

Thank You, Megan, my Rove Technician . You throughly checked out the bait boxes as well as any possible ways that mice might enter my house. I appreciate you!

2 months ago

Reply from Rove Pest Control

We're delighted to hear that Megan provided you with thorough and considerate service. Ensuring your home is secure from pests is our top priority, and it's great to know that Megan's attention to detail made a positive impact. Thank you for taking the time to acknowledge her hard work. We appreciate your feedback and look forward to serving you in the future.

Aug. 27th, 2024

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Gene J Fisher

Tech was very professional and personable. Checked in with me when I drove up, and we he was ready to leave. Discussed what I was looking to accomplish, very friendly and communicated well.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician. We are thrilled to hear that you found the service professional and personable. Our team is committed to providing excellent customer service, and it's gratifying to know that we met your expectations in communication and friendliness. We look forward to serving you again and helping you accomplish your goals.

Jul. 30th, 2024

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Jon Juffer

I called in morning for re-service. We have unusually high wasp activity this summer. John came out the same day and knocked down 6 nests and sprayed the locations to prevent their return. Thank you John!

3 months ago Edited August 21, 2024

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Megan's service. We're thrilled to hear that she not only met your expectations with the foundation spray and vole bait box but also went above and beyond by identifying a wasp issue. Our team is committed to providing thorough and attentive service, and it's gratifying to know that Megan's efforts made a difference. We look forward to continuing to serve your pest control needs.

Jul. 24th, 2024

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Ken Ostlund

Ari is the best! Always friendly and does a great job!

5 days ago

Reply from Rove Pest Control

Thanks so much, Ken! Ari will be thrilled to hear this. Your support means a lot!

Nov. 18th, 2024

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Julie Gettman

Sue is incredibly knowledgeable and friendly.

6 days ago

Reply from Rove Pest Control

Thank you for your kind words, Julie! It's always a pleasure to help, and I'm glad you had a positive experience. 😊

Nov. 18th, 2024

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The Heltemes Family

Excellent service! Our technician went over and above the normal expected service by helping take down numerous wasp nests in difficult to reach places. He was friendly, explained the different types of wasps we were dealing with, and explained exactly what he was going to do in easy to understand terms. Thanks!

4 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with our technician! Our team is committed to providing exceptional service and it's great to know that we exceeded your expectations. Understanding and addressing your concerns with expertise and care is our top priority. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Jul. 24th, 2024

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Jeanette Bang

I was very happy when they came out on 7/2/24! They checked everywhere and explained everything. The invasion of ants I had are gone, and I woke up to hundreds of them in my bedroom. They went above board getting a dead trapped mouse out of my window. I appreciate them very much.

4 months ago

Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that our team was able to address the ant invasion and remove the trapped mouse from your window. It's great to know that you felt informed and supported throughout the process. Your satisfaction is our top priority, and we're glad we could help make your home comfortable again. If you ever need anything else, please don't hesitate to reach out!

Jul. 12th, 2024

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Rachel Reynolds

Jose R arrived within the allotted time window. He was professional & friendly! Asked about our concerns and explained the process he would be using. He also took the time to spray for ants outside. Great Technician! He did a fantastic job!

4 months ago

Reply from Rove Pest Control

Thank you so much for your wonderful feedback! We're thrilled to hear that Jose R provided you with professional and friendly service. It's great to know he addressed your concerns, explained the process clearly, and even took extra steps to spray for ants outside. We'll be sure to pass along your kind words to him. Thanks again for choosing our service!

Jul. 12th, 2024

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Dawn Martin

Claire was the first technician in 3 years that actually looked for and found the wasp nests and either knocked them down or sprayed them. There were SIX of them. After years of having issues with wasps and having your techs come in, this feels like we might have finally solved the problem. Fingers crossed and thanks, Claire!!

5 months ago

Reply from Rove Pest Control

We're thrilled to hear that Claire's diligent efforts have made such a positive impact on your wasp situation. It's always our goal to provide thorough and effective service, and we're glad to know that we've met your expectations. Your feedback is greatly appreciated, and we'll make sure to commend Claire for her exceptional work. Thank you for choosing our services, and we hope to continue keeping your home wasp-free!

Jun. 12th, 2024

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Nancy Skupas

Mike was here to get rid of some ants who decided to move into my kitchen about 10 days ago. He came this morning and I figure that it will get worse before it gets better. He was helpful and very nice. My dog liked him and that’s a bonus!

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with Mike's service. We're delighted to hear that he was able to assist you with your ant problem and that his visit was a positive one, even earning the approval of your furry family member. Please remember that it's normal to see increased activity shortly after treatment as the ants are being driven out. We're here for any further assistance you might need!

Jun. 5th, 2024

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John Berzins

OK, i am very happy with this tech. Meeting him in my driveway, he was friendly with me and my dogs that were in the yard. He polite and explain what he was doing before he began. My dogs tell me, and i agree, they hope he shows up again. best regards, John

5 months ago

Reply from Rove Pest Control

Thank you for your kind words and the time you took to share your experience with our technician. We are thrilled to hear that you and your furry friends were pleased with the service provided. Our team is dedicated to offering not only expert technical assistance but also a friendly and respectful interaction with our customers and their pets. We look forward to the opportunity to serve you again in the future.

Jun. 5th, 2024

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Beth Paris

Brad was absolutely fantastic!! I hope he’s our monthly person. He was attentive, polite, spoke eloquently about his experiences and very respectful. He spent a lot of time inspecting the home and listened to my recent experience and fears knowing that I am allergic to wasps. I researched a lot of companies and cannot express how grateful I am to Brad and Rove for making all the things happen so quickly.

7 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Brad and the exceptional service he provided. At Rove, we take pride in our team's professionalism and dedication to customer satisfaction. Your feedback is invaluable to us, and we look forward to continuing to serve your needs with the same level of care and attention in the future.

Jun. 5th, 2024

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Michael Lauritzen

Unlike Sam, David processed my entire home. He was knowledgeable, polite and professional. He spent an hour at my house unlike Sam who spent 9 minutes in my home. He identified old poison in my existing bait traps. He also went through my entire home (basement, main, upper and attic) and treated all areas, unlike Sam who did not access my basement or my attic. . . and also did NOT treat the main or upper level areas. Sam is making a bad name for Rove. We hope to stop having issues with technicians moving forward.

7 months ago

Reply from Rove Pest Control

Thank you for taking the time to provide your feedback. We sincerely apologize for the negative experience you had with one of our technicians, Sam. We are glad to hear that David met your expectations and provided the thorough service we strive for at Rove. We take your comments seriously and will address the issues with Sam to ensure all our technicians deliver the high standard of service you deserve. We appreciate your patience and hope to restore your confidence in our services.

Jun. 5th, 2024

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Susanne Adler

Rove Pest Control has friendly, knowledgeable staff and is responsive to customer needs. The techs keep their appointment times and arrive with a smile. The office is super helpful when issues arise (unwanted pests). The peace of mind from knowing someone is proactively solving issues is priceless. Though it's not free, the service is of great value.

8 months ago Edited October 22, 2024

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge Josh's efforts. We are thrilled to hear that you received the assistance you needed and that it has contributed to your continued loyalty as a customer. Our team is dedicated to providing timely and helpful support, and it's rewarding to know that this commitment is making a positive impact. We look forward to serving you again in the future.

Jun. 5th, 2024

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bonnie veesenmeyer

knowledge, friendly, helpful. Came back twice after first call and didn't charge be.

3 weeks ago

Reply from Rove Pest Control

Thank you for your feedback, Bonnie! We’re glad to hear that our team was knowledgeable, friendly, and helpful during your visits. It’s great to know we could assist you without any extra charges. Your satisfaction is our priority, and we’re always here to help whenever you need us!

Oct. 30th, 2024

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Mina M.

Sue was very attentive and addressed all my concerns. He treated all the areas I was concerned about.

1 month ago

Reply from Rove Pest Control

Thank you, Mina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 18th, 2024

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Sue Anderson

Ariel was friendly, listened and answered my questions. Appreciate the service and his advice. Thank you!

1 month ago

Reply from Rove Pest Control

Thank you for your wonderful review, Sue! We’re thrilled to hear that Ariel provided friendly and attentive service while addressing your questions. We always strive to offer valuable advice to our customers, and it’s great to know you appreciated it. If you need anything else, don’t hesitate to reach out. Thanks again for your kind words!

Oct. 17th, 2024

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Kathy

Megan is a great technician. She is knowledgeable, thorough and personable. I appreciate her attention to detail.

1 month ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Megan. We are thrilled to hear that her expertise and meticulous attention to detail stood out during your service. We look forward to serving you again in the future.

Oct. 7th, 2024

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David Schwartz

Tony is a great asset to Rove. Really appreciate his willingness to proactively communicate and his professionalism.

1 month ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Tony's proactive communication and professionalism have made a significant impact on your experience with Rove. Our team is committed to providing exceptional service, and it's rewarding to know that our efforts are appreciated. We'll be sure to pass along your kind words to Tony.

Sep. 27th, 2024

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Doug Weber

We appreciated Sebastian's help and willingness to listen to/answer our questions, giving thorough explanations.

1 month ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sebastian. We are thrilled to hear that he provided you with the attentive and informative service we strive for. Your feedback is invaluable to us, and we will ensure Sebastian receives the recognition he deserves. We look forward to serving you again in the future.

Sep. 27th, 2024

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Nick Biagini

He did an amazing job. Identified the problem, took care of it quickly, and cleaned up afterwards. Couldn't be more happy with the guy you sent out.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our technician provided you with excellent service and resolved your issue efficiently. Your satisfaction is our top priority, and we're glad to have met your expectations. We look forward to serving you again in the future.

Sep. 23rd, 2024

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Deborah Tiedeman

I really appreciate how quickly you came to retreat problem areas. It takes a while to get those wasps to leave. Thanks.

2 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service. We understand the urgency when it comes to pest control and are glad, we could address the problem areas efficiently. Your satisfaction is our top priority, and we're here to help whenever you need us. Please don't hesitate to reach out for any further assistance. Thank you for choosing us to help keep your space wasp-free!

Sep. 20th, 2024

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Anne P

Talin did a great job! He checked and filled the mouse traps. He even found a wasp nest we didn’t know we had. And he took care of it.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear about your satisfactory experience with Talin's service. His attention to detail and proactive approach in handling unexpected issues like the wasp nest are qualities we value highly. We'll ensure that Talin receives the recognition he deserves, and we look forward to continuing to serve your needs with the same level of excellence.

Sep. 20th, 2024

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Andrew Markwardt

I was created warmly by Jose, showed him the issue and he got to work. He and his partner quickly did a great job! Thank you so much!

2 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jose and his partner! Our team is dedicated to providing warm and efficient service, and it's wonderful to know that we've succeeded. Thank you for taking the time to share your feedback. We look forward to serving you again in the future!

Sep. 13th, 2024

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Mary Schaffer

We received excellent service today from Rove Pest Control. Our technician, David, was very knowledgeable and thorough. Highly recommend.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent service and that you were satisfied with the thoroughness and knowledge he brought to the job. Your recommendation is greatly appreciated, and we look forward to serving you again in the future.

Sep. 13th, 2024

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Jen Jensen

Megan was OUTSTANDING! She was a 100 out of 10 and went above and beyond to ensure our bees were gone. She was excellent and truly so helpful.

2 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Megan. Her dedication to going above and beyond is a shining example of our commitment to outstanding service. We'll make sure to pass along your kind words and commend her for her exceptional work. Thank you for choosing our services, and we look forward to serving you again in the future.

Sep. 13th, 2024

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Maryam Becker

Jordan was a great technician and we were grateful for him and his expertise. We are still noticing some wasps where we sprayed so hopefully we will see resolution soon!

2 months ago

Reply from Rove Pest Control

Thanks for the feedback on Jordan. That is helpful and fun to share with him. On the wasps, if you aren't seeing a significant decrease by the end of this week, call us and we will schedule a free follow up to give them another shot. Have a great day!

Sep. 9th, 2024

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Stephen Moore

Sue was knowledgable, fun and easy-going. He performed our service in a timely manner and was an excellent communicator.

2 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sue. We are thrilled to hear that you found Sue to be knowledgeable, fun, and easy-going. It's always encouraging to know that our team is performing services promptly and maintaining clear communication. We look forward to serving you again!

Sep. 4th, 2024

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Rick Young

Very pleasant, professional, and understanding, given that the landscape around the foundation is to be dug up and replaced / repositioned to improve drainage.

3 months ago

Reply from Rove Pest Control

Thank you for your kind words and understanding as we work to improve the drainage around your foundation. We recognize that landscaping projects can be disruptive, and we strive to carry out our work with minimal inconvenience to you. Your satisfaction is our top priority, and we're delighted to hear that our team's professionalism and consideration made a positive impact. We look forward to ensuring that the final results meet your expectations and enhance the beauty and functionality of your property.

Aug. 22nd, 2024

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Megan McConkey

technician was very nice and knew what they were doing. I did not love that I had to instruct her where to spray, wish they would have just gone in and done everything without me having to decide where to spray

3 months ago

Reply from Rove Pest Control

Thanks for that feedback. The technician who visited you today is accustomed to doing first services where people tend to have a lot more input on exactly what they want treated. Moving forward, you will have a regular technician that will get constantly evolving notes from previous visits and observations. You should only need to provide input if there is something you particularly want them to focus on. Thanks for your business and feedback. We look forward to taking great care of things for you!

Aug. 16th, 2024

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Johnny Ware

Claire was very detailed, knowledgeable and she did a great job! She made it worth the money, we have been a customer for a number of years and has never had a technician go the extra mile like she did!

3 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Claire. Her dedication to going above and beyond reflects our commitment to providing exceptional service. We're honored to have you as a long-term customer and look forward to continuing to exceed your expectations.

Aug. 9th, 2024

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Karie Magnuson

Amazing service !!! Won’t over and above. Checked all my stations for mice removed bee nest and sprayed for spiders. Very polite and it was a very hot day !!!!

3 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that our service exceeded your expectations, especially under the challenging weather conditions. Ensuring the comfort and safety of your home is our top priority, and we're glad we could effectively address your concerns with pests. Your satisfaction is our greatest reward, and we look forward to serving you again in the future.

Aug. 5th, 2024

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Carly Johnson

She was so great and kind! Message me before the appointment and phone call which was super great as I was on a meeting so I could reply back to the message!

3 months ago

Reply from Rove Pest Control

Glad to hear this, Carly.

Aug. 5th, 2024

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Kristen Christensen

We have a wasp issue on our deck; we continue to see wasp activity even after treatments. Today, technician was out, 2 nests knocked down (left on ground). Hate to say I feel the techs have been lazy & not finding the source so we continue to have issues.

3 months ago

Reply from Rove Pest Control

Thanks for letting us know. We’ll reach out to you to get things on the right track!

Jul. 31st, 2024

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Robert S

I highly recommend Rove. They care a lot about the work and the people are knowledgeable. Leon Y. was on time, explained things, and was very thorough.

3 months ago Edited August 23, 2024

Reply from Rove Pest Control

Thank you for your kind words and for recommending Rove. We're thrilled to hear about your positive experience with our team and especially with Leon Y. It's always our goal to provide knowledgeable and timely service, and we're glad that Leon was able to embody these values. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Aug. 23rd, 2024

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Hannah Erickson

Talin is always great. We love that we always get the same expert and he is always polite, respectful, and insightful with answers and the work he does.

3 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Talin's dedication and expertise. We are thrilled to hear about your positive experience and are proud to have Talin as a part of our team. His commitment to providing respectful, insightful, and expert service is a great example of the standards we strive for with every customer interaction. Your feedback is greatly appreciated and will be shared with Talin as a testament to his exceptional work.

Jul. 30th, 2024

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Mandi Leonard

Tremendous service! Very knowledgeable, efficient, and helped with a mouse problem (even took care of one that was still alive in a sticky trap!). Very thankful for his service.

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you were satisfied with our efficient and knowledgeable service. Addressing your mouse issue promptly and humanely was our top priority, and we're glad we could resolve it to your satisfaction. Your appreciation is the greatest reward for our team's dedication to providing excellent service. We're here for you anytime you need us!

Jul. 18th, 2024

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Susan M Dale

Megan did a great job beginning with a call when she was a short way out. I appreciated that. She told us where she would spray and where she would start and then said she would do the outside. Very happy with her.

4 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Megan's service. We are thrilled to hear that you appreciated the proactive communication and thorough explanation of the treatment process. Megan is a valued member of our team, and your feedback serves as a wonderful testament to her dedication to providing excellent service. We look forward to continuing to serve your needs and are here for any further assistance you may require. Your satisfaction is our top priority, and we are very happy to have met your expectations.

Jul. 1st, 2024