Rove Pest Control
4.8
9.5
Overall Score
Review Source
Michael Lauritzen
Unlike Sam, David processed my entire home. He was knowledgeable, polite and professional. He spent an hour at my house unlike Sam who spent 9 minutes in my home. He identified old poison in my existing bait traps. He also went through my entire home (basement, main, upper and attic) and treated all areas, unlike Sam who did not access my basement or my attic. . . and also did NOT treat the main or upper level areas. Sam is making a bad name for Rove.
We hope to stop having issues with technicians moving forward.
1 year ago
Reply from Rove Pest Control
Thank you for taking the time to provide your feedback. We sincerely apologize for the negative experience you had with one of our technicians, Sam. We are glad to hear that David met your expectations and provided the thorough service we strive for at Rove. We take your comments seriously and will address the issues with Sam to ensure all our technicians deliver the high standard of service you deserve. We appreciate your patience and hope to restore your confidence in our services.
Jun. 5th, 2024
Susanne Adler
Rove Pest Control has friendly, knowledgeable staff and is responsive to customer needs. The techs keep their appointment times and arrive with a smile. The office is super helpful when issues arise (unwanted pests). The peace of mind from knowing someone is proactively solving issues is priceless. Though it's not free, the service is of great value.
1 year ago Edited October 22, 2024
Reply from Rove Pest Control
Thank you for your kind words and for taking the time to acknowledge Josh's efforts. We are thrilled to hear that you received the assistance you needed and that it has contributed to your continued loyalty as a customer. Our team is dedicated to providing timely and helpful support, and it's rewarding to know that this commitment is making a positive impact. We look forward to serving you again in the future.
Jun. 5th, 2024
Review Source
Debra Siebell
Daniel was courteous, efficient and professional while he was at our home.
He listened intently to our concerns and treated areas accordingly. He offered some recommendations to us, and also scheduled for the company to do a FUP with us in two weeks regarding our problem area.
I appreciated his pre visit text notifying us on his arrival time, and a lengthy fup text with what was performed and suggested fup.
2 years ago Edited May 21, 2025
Reply from Rove Pest Control
Thanks for letting us know there was a disconnect that needs resolved. We will contact you to find out some details so we can correct and train the technician that was misaligned, update nots on the account as needed to avoid any future issues, and set up a free follow up for whatever was not addressed. We look forward to learning more from you!
Dec. 1st, 2023
m walstead
Jamie is considerate, through and respectful. He immediately recognized our concerns and applied multiple resources at his disposal. In addition he offered a follow up within the next two weeks by a technician instigated by the company and not relying on us to remember. We are are very pleased with his approach and professionalism. We request he do the follow up and further services. Thank you Jamie!
2 years ago
Review Source
Melissa Mills Phoenix, AZ
Juan G stopped by yesterday to let me know the great services Rove provides and after his outstanding explanation I decided to sign up. Today I met Mike and Eric the service managers and they provided exceptional service. I am very pleased with this team and glad I made the right decision to switch over after being price gouged and not provided any type of customer service during service visits. I can't wait to tell my neighbors and any one else about Rove. Whatever you are doing keep doing it!!!
2 years ago
Reply from Rove Pest Control
Melissa,
Thank you so much for taking time out of your day to write such positive words about our employee's. We are so happy to hear that they were able to make your experience with us so fantastic! Thank you so much for choosing Rove, we really appreciate your business!
Thank you so much for taking time out of your day to write such positive words about our employee's. We are so happy to hear that they were able to make your experience with us so fantastic! Thank you so much for choosing Rove, we really appreciate your business!
Jan. 19th, 2023
Review Source
Debra Samuelson Minneapolis, MN
Matt is a knowledgeable servicemen who gave me a detailed plan of where the moles were living in our yard and how he would get rid of them. He listened to my concerns and took our dogs into consideration with the plan. Matt is professional and friendly person who is very intelligent. I absolutely would hire him again and hope that he can service us the next time!! Scott and Debra S., Marine on St. Croix, MN
3 years ago
Reply from Rove Pest Control
Thank you Scott and Debra! We are so glad that Matt was able to make your experience with our business great! Thank you for your feedback! Have a great day!
Oct. 12th, 2022
Jerry Lutzen Lakewood, CA
They were visiting another house down the street from us and we asked if they could stop by and check a few issues (spider webs and full pest trap in the garage). They supported our request immediately and were so friendly in doing so. We have had great luck with every technician that has come out to see us. Please give kuddos to Mike also as he was with Eric and helped take care of our concerns.
3 years ago
Reply from Rove Pest Control
We are so glad to hear your story about your great experiences with our company! We love being able to help! Thank you for the great rating!
Jan. 12th, 2023
Review Source
Derrick Jones Niles, MI
Rove Pest control was great to work with. My mom had an issue with bed bugs and JB came out to assess the problem, which was pretty bad. Having explained the process, JB was here on time and mitigated the pest. But more than that, he made himself available for any questions that I had, which I had a lot. We are a satisfied customer after using their services. Big thank you to JB and Rove Pest Control…!
3 years ago
Reply from Rove Pest Control
Thank you for the awesome comments about JB. We are glad to see that he was able to be so thorough and helpful! Thank you for your business!
Jan. 12th, 2023
Deb S. Minneapolis, MN
Matt was on time. He followed any Covid protocols by asking me a few questions. He was respectful and professional. He found the problem and took appropriate action. Of course we will monitor to make sure we have no further issue! So far very pleased with the service. One other thing to mention. THANK you for actually answering your phone versus throw me into a voicemail!
4 years ago
Reply from Rove Pest Control
It seems like Matt took great care of things. That is great to hear & I look forward to thanking him for it personally and sharing the experience with the team. Thank you for your business and support and for taking the time to let us know how it went. It makes such a big difference. If anything needs more attention, just let us know. Have a great day!
Nov. 4th, 2021
Review Source
Ashley T Detroit, MI
We just had our second treatment with Michael from Rove Pest Control. To say we are happy is an understatement. We have noticed a dramatic decrease in bugs since having our initial treatment. Michael has been wonderful to work with! He is extremely patient with our concerns. Michael has taken the extra time on both visits to make sure that all areas of our home indoor and out are sprayed to our liking. He takes note of our problem areas and really takes the time treating those areas. We are looking forward to continuing using Rove Pest Control in the future to keep our home Pest free.
4 years ago
Reply from Rove Pest Control
Thank you for your enthusiastic and detailed feedback. Michael will be quite excited to hear about the results of his efforts. This will also be helpful to share with the team to illustrate the impact that we can have on both the pests and the element of service itself. We appreciate your business and support. Have a wonderful week!
Oct. 4th, 2021
Scott Reger
Alex V. came by today to handle a box elder bug problem. He did nan great job explaining the issues, and possible remedies (including performing awn actual treatment ). Also discussed with Alex --and was later joined by his manager Thomas-- to address an indian meal moth issue. We all arrived at a plan of action, and hopefully will solve the moth problem also! Thank you.
4 years ago Edited April 1, 2025
Reply from Rove Pest Control
That is helpful to hear - thanks for sharing. I'll pass this along to Dan and the team to encourage them to keep the positive momentum flowing. Thank you for your business and support. Have a great day!
Aug. 11th, 2021
Review Source
Murid Amini Minneapolis, MN
Our pest control folks always go above and beyond. I don’t like bugs, I don’t like mice. Thinking about them makes me sick. The Rove team always shows up on site, are professional, and talk about the pests in a way that gives you confidence in your ability to enjoy a pest free home. They do a great job and I’ve yet to see pests inside the home creeping me out. 100% recommend.
4 years ago
Reply from Rove Pest Control
That is great to hear! Delivering peace of mind and the ability to relax is one of the best parts of this industry.. Keep us posted of anything that needs reinforcement. Have a pleasant and relaxing weekend!
Aug. 5th, 2021
Doug Skirke Carleton, MI
The best experience in the worst time possible! Bed bugs are no joke , trust me I googled everything. After months of wasting money I finally decided to call the pros . Don't let the cheaper price fool you, their heat treatment is thorough ! They come back twice after to finish those little buggers , even tho tho first heat and spray was enough . Long story short if you have bed bugs and you don't know who to call it's these guys , they're thorough, super nice and explained everything! I highly recommend them .
4 years ago
Reply from Rove Pest Control
Bed bugs are one of the most satisfying pests to get rid of. We are grateful we had the opportunity to work with you on them. The whole team loves hearing how their efforts make the needed change. Thank you for your business and support and enjoy some more restful sleep!
Jun. 1st, 2021
Willie Oredola Minneapolis, MN
Although I don’t know very much about Rove as a company given we just moved back to the area and only one initial service has been completed, I can attest to the incredible customer service provided by Dylan S. He was instrumental in educating and treating our home for all sorts of unwanted pests. The level of knowledge and attention to detail displayed was truly impressive. People like Dylan, institution wide, can ultimately and eventually elevate a company to the next level of growth. Keep it up!
4 years ago
Reply from Rove Pest Control
Welcome back, we are happy to have you around as I am sure your neighbors are. I will pass along the thanks to Dylan and encourage the team to keep up the high level of service. Thank you for taking the time to share about your experience. Have a wonderful evening and thank you for your business!
May. 25th, 2021
Tap Maniar Wayland, MA
I was a bit skeptical as I hadn't heard much about Rove and their sales approach is more proactive than others. But after the first treatment I could not be more impressed with the professionalism, knowledge and thorough nature of the work--not to mention the excellent communication via emails and the client portal. I think we've become cynical about sales, but the old school, face-to-face approach of sales and service may be worth another look. Ashley, Jose and the team are fantastic.
4 years ago
Reply from Rove Pest Control
Thank you for such a detailed review. We look forward to continuing the positive experience for you. There is no better way to help people than to get out and interact with them. Keep us posted as any needs develop. Have a great night!
May. 25th, 2021
Juan Godinez Shrewsbury, MA
Customer service is extremely responsive; no long wait times. Technicians are extremely knowledgeable and listen to concerns well. Offers free services in between regular services. It seems like they offer a fuller range of pest control services compared to other companies I am aware of. They do mosquitoes, ticks, carpenter ants, carpenter bees, mice, voles, moles, and everything else every company does.
4 years ago Edited September 14, 2021
Reply from Rove Pest Control
You are correct! Our general residential and commercial services cover hundreds of pests. Our specialty services pick up the pests that need extra special attention. We appreciate your feedback and support. Have a wonderful week!
May. 5th, 2021
Review Source
Steve Broeren
Homeowner was home and had two visitors at the house at the time of 6/17 treatment. There was no contact by technician with any of them. Our dog was indoors at the time.
Please let us know you are here.
5 months ago
Peggy Wiseman
Hannah did a great job for me today. She checked all of my bait traps and took down several wasp nests. She also sprayed for my Boxelder bugs. Everything is great now.
6 months ago
Reply from Rove Pest Control
Thank you, Peggy! We are happy to hear that Hannah effectively and thoroughly treated for your wasps and boxelder bugs. We are thrilled that she provided the level of service that we strive for. We appreciate your positive feedback!
Jun. 13th, 2025
Mike
Tony, does a great job !! I appreciate how he ask excellent questions and explains what he is going to do to address issues. I would recommend him to anyone.
6 months ago
Reply from Rove Pest Control
Thank you so much, Mike! We’re glad to hear Tony did a great job and took the time to explain everything thoroughly. Your recommendation means a lot to us! We’ll be sure to pass along your kind words to him. Thanks for choosing Rove Pest Control!
Jun. 12th, 2025
Henry Poling
Gage was professional and prompt. He even was flexible with scheduling when we had a conflict come up. I'd recommend Rove to anyone with pest control needs!
6 months ago
Reply from Rove Pest Control
Thank you, Henry! We’re so glad to hear Gage provided professional and prompt service—and that he was able to accommodate your schedule. Flexibility and reliability are important to us, and it’s great to know that came through. We truly appreciate your recommendation and look forward to continuing to serve your pest control needs!
May. 20th, 2025
Edward Skwor
Jose did a great job with our pest control service. He answered my questions professionally and clearly. He completed the requested service in a timely and efficient manner.
9 months ago
Reply from Rove Pest Control
Thank you, Edward! We're glad to hear Jose provided you with professional and efficient service. We appreciate your feedback.
Feb. 27th, 2025
Mary Pothen
Daniel D. arrived at my home at the time he confirmed with me and did a fantastic job of checking everything over and treating all areas needed. Daniel is a very personable and knows his job very well.
10 months ago
Reply from Rove Pest Control
That's wonderful to hear! It sounds like Daniel D. provided excellent service and made a great impression. We're thrilled that he was able to address all areas needed and did so with such professionalism and friendliness. We're here to help if you need anything in the future! 😊
Best Regards,
Rove Pest Control
Best Regards,
Rove Pest Control
Feb. 10th, 2025
Review Source
Leslie Mann
10 months ago
Reply from Rove Pest Control
Thank you, Leslie! We're thrilled to hear that our techs consistently meet your expectations. Your feedback about their thoroughness and attention to detail is greatly appreciated. We look forward to continuing to provide you with top-notch service! 😊
Jan. 22nd, 2025
Review Source
Julia Farnham
Talin was thorough and courteous. My only complaint is that it would be nice if Rove would set up arrival time windows to help the property owner schedule around the arrival of the technician. I only received noticed of the day service would occur. I had to call to find out when I might expect the technician to arrive.
10 months ago
Reply from Rove Pest Control
Hi Julia,
Thank you for your feedback and for acknowledging Talin's thorough and courteous service. We appreciate your suggestion regarding arrival time windows and understand how it would help with scheduling. We're always looking to improve our services and will certainly consider your input to enhance our customer experience.
Thank you for choosing Rove!
Best regards,
Rove Pest Control
Thank you for your feedback and for acknowledging Talin's thorough and courteous service. We appreciate your suggestion regarding arrival time windows and understand how it would help with scheduling. We're always looking to improve our services and will certainly consider your input to enhance our customer experience.
Thank you for choosing Rove!
Best regards,
Rove Pest Control
Jan. 21st, 2025
Review Source
Julie B
Leng was personal and professional. He was very thorough and made necessary fixes where rodent activity was apparent. I recommend Rove and would not hesitate to use their services again.
11 months ago
Reply from Rove Pest Control
Thank you for your wonderful review! We're delighted to hear that Leng provided you with personal and professional service. It's great to know that he was thorough and addressed the rodent activity effectively. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Jan. 3rd, 2025
Review Source
Dawn V. W. Kemal Y. L.
Nick did a great job and sprayed all target areas where ants seem to be drawn to. I do wish that I’d requested some ant bait but hopefully the treatment worked, and I won’t need any.
11 months ago
Reply from Rove Pest Control
We are glad to hear Nick was so helpful. Nick has a good eye for ant treatments, so it should do the trick, but let us know if things continue after the products have had a chance to run their course for 10-14 days. Thank you for your feedback and support. Enjoy your holiday week!
Dec. 23rd, 2024
Robbin L Heryla
Our technician came out today to service our mouse traps / fill holes around the outside of the building and did a great job. He called upon arrival, which I appreciated, and was very friendly and professional. He thoroughly checked all the traps and gave me helpful feedback. I’m happy to give him a 5-star rating!
5 months ago
Reply from Rove Pest Control
Thank you, Robbin! We’re so glad to hear that your technician provided thorough, professional service and took the time to keep you informed throughout the visit. Communication and attention to detail are priorities for us, and we’re thrilled to know you had a 5-star experience. We truly appreciate your feedback!
Jun. 18th, 2025
Review Source
Pamela Howell
I was able to call and reschedule. I was given not only a date, but a 2 hour window in which to expect the worker(s). He called at the beginning of those 2 hours, said he could arrive in 8 minutes. He was on time and brought a worker in training. One worked on the inside and the other outside. Quick and professional.
8 months ago
Reply from Rove Pest Control
It sounds like everything went smoothly, Pamela! It's great to hear that they were punctual, communicated well, and worked efficiently as a team. Having one of them in training and still getting the job done quickly and professionally is impressive too.
Mar. 20th, 2025
Ken Sevald
We hired Rove because we were having a bee infestation. The bees were getting into the basement of our storeroom and we would get about a dozen a day come upstairs. We could close storeroom door to contain them. We had Rove come out several times and the bees never left until late fall. I showed the tech all the dead bees in our storeroom and mentioned there must be a record of what has been done at our home in notes from Rove. He said they don't make notes and there are no notes. I didn't know what he was going to do so I said he may as well put a couple mouse traps in our basement and let me know what he did. He supposedly sprayed outside and plugged some spots, but next thing we knew was he was gone. It would have been nice to get a report from him on where he plugged spots and he never came in to put a couple traps in basement. I'm disappointed in having to pay $140.00 for this service.
1 year ago
Reply from Rove Pest Control
Thank you for letting us know the tech didn't complete the inside as requested. We will reach out to get this remedied. I will also have an account manager get your account updated with notes. As we move into the spring, if you are seeing continuing activity, please call us as often as every 2 weeks if needed. Services between your regular visits are free. I see we went out for one free service, but if something like wasps (or mice) are continuing, we ant to get back out there to address it. We look forward to connecting with you to get the service and notes on the right track!
Dec. 12th, 2024
Pat S
Today was our first experience with Rove. We have signed up for a 1 year contract to handle our mouse problem. Jake was here within the scheduled time frame, and he listened carefully and answered our many questions patiently and clearly. He found and plugged some suspicious holes, and offered other suggestions for us to follow up on.
1 year ago
Reply from Rove Pest Control
Thank you for your feedback, Pat! We're delighted to hear that Jake provided such attentive and thorough service during your first experience with Rove Pest Control. It's great to know he was able to address your concerns and offer helpful suggestions. Your kind words will be shared with Jake and the rest of our team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Rove Pest Control!
Dec. 12th, 2024
Review Source
Jennifer Bryce
Very thorough, very professional - we have used Rove for years, inside and out. Always working to prevent issues with insects and little critters, promptly show up if issues arise, and always get the job done. The techs are uniformly polite, well trained and communicate effectively.
1 year ago
Reply from Rove Pest Control
Thank you so much for your continued trust and loyalty, Jennifer! We're thrilled to hear that you've had such a positive experience with Rove Pest Control over the years. Our team takes great pride in being thorough, professional, and proactive in preventing pest issues. It's wonderful to know that our techs have consistently met your expectations with their politeness, training, and effective communication. Your feedback is greatly appreciated and motivates us to keep delivering top-notch service. If you ever need anything, we're just a call away!
Dec. 6th, 2024
Review Source
Kelsy Colbeth
David did such a great job in treating our home and explaining to us as homeowners what services he would be treating. I feel 100x more comfortable and at ease in my home now that David will be treating our home on an ongoing basis. I can't recommend him enough!
1 year ago
Reply from Rove Pest Control
Thank you so much for the wonderful review, Kelsy! We’re thrilled to hear that David made you feel comfortable and explained the treatment process clearly. Your peace of mind is our priority, and it’s great to know you’re confident in our ongoing services. We appreciate your recommendation and are here whenever you need us!
Oct. 25th, 2024
Review Source
Heather V
Thank you for your thorough summary of service . Mice have been very active around here and I was really glad to see how specific you were in your notes with the activity level and what preventative measures you took to help us with this. Thank you!
1 year ago
Reply from Rove Pest Control
Thank you, Heather! We really appreciate your feedback. It's great to hear that our detailed summary and preventative measures made a difference for you. If you have any more questions or need further assistance, we're here to help!
Oct. 23rd, 2024
Sue Anderson
It was raining when Jacob performed pest control treatment so I asked him to call the office to reschedule the outdoor application for me. He was happy to take care of that for me. Also he called before arriving and applied the pesticide indoors efficiently. Appreciated the great service.
1 year ago Edited April 25, 2025
Reply from Rove Pest Control
Thank you for your wonderful review, Sue! We’re thrilled to hear that Ariel provided friendly and attentive service while addressing your questions. We always strive to offer valuable advice to our customers, and it’s great to know you appreciated it. If you need anything else, don’t hesitate to reach out. Thanks again for your kind words!
Oct. 17th, 2024
Review Source
Susumu Akatsu
It is always a pleasure to work with Rove. Their technicians first listen to what issues we may have and try to address those thoroughly. The number of bugs has significantly decreased since last year, like from millions to 1 or 2. A superb job.
1 year ago Edited May 9, 2025
Reply from Rove Pest Control
Thank you for your kind words and the trust you've placed in Ariel. We are thrilled to hear about your positive experience. Ariel is indeed a dedicated professional who always strives to listen and deliver results that meet our clients' needs. We look forward to continuing to serve you with the same level of care and excellence in the future.
Oct. 4th, 2024
Chris Jensen
only 4 days from original asking for help. the technician was right on time, very friendly, assessed thing s quickly, and seems to have removed and destroyed the bees nest in about 30 minute.
Of course, assessing whether any bees remain will take a week or 2 of time.
1 year ago
Reply from Rove Pest Control
Thank you for taking the time to share your experience with our service. We're delighted to hear that our technician was able to assist you promptly and efficiently. Your feedback is invaluable to us, and we're glad the bee nest issue was resolved quickly. Please do not hesitate to contact us if there are any further concerns, as we're committed to ensuring your complete satisfaction. We appreciate your patience as we ensure that the problem is fully resolved over the next couple of weeks.
Sep. 23rd, 2024
Review Source
Kirk Doman
Rove always does great work, but Dave had his work cut out for him today. Lots of mole activity, which he took care of, and wasp activity and nests. Dave traded all the areas and took the wasp nests down. He spent a lot of time working the various areas and we truly appreciate what he did and the effort expended.
Thank you, Dave. Great work!
1 year ago
Reply from Rove Pest Control
We're thrilled to hear about your positive experience with Dave and the exceptional service he provided. Our team is dedicated to addressing your concerns thoroughly and efficiently, and it's rewarding to know that Dave's efforts to manage the mole and wasp activity made a significant impact. We appreciate your recognition of his hard work and the time he invested in ensuring your property was well taken care of. Thank you for choosing Rove, and we look forward to continuing to serve you with great care.
Sep. 20th, 2024
Review Source
Alexandria Weller
1 year ago
Reply from Rove Pest Control
Thank you, Alexandria for your review. Glad to hear your experience was pleasant and they were able to address your issues. Have a wonderful week!
Sep. 4th, 2024
Review Source
Franz Seywerd
Okay, I have to say that Hannah was awesome. We had a hornet nest pop up seemingly over night. Hannah came along and handled our wasp problem.
Hannah took the time to listen to my wife, she was the consummate professional.
Thank you, Hannah!
1 year ago
Reply from Rove Pest Control
We are thrilled to hear about your positive experience with Hannah! Her dedication to swiftly and safely resolving your hornet issue exemplifies our commitment to customer satisfaction. We're also glad to know that her professionalism and attentive service made a lasting impression. Thank you for taking the time to acknowledge Hannah's hard work. We look forward to serving you again in the future.
Sep. 4th, 2024
Review Source
Vicki Eastwood
Claire was friendly and very knowledgeable, letting me know exactly what she was going to do and what to expect. There are many other pest companies going door to door lately and we always turn them away saying how pleased we are with our service with Rove. Thank you!
1 year ago
Reply from Rove Pest Control
We're thrilled to hear about your positive experience with Claire and the exceptional service provided by Rove. Our team is dedicated to delivering knowledgeable and friendly care to ensure your peace of mind. It's wonderful to know that our efforts have resonated with you and that you continue to choose us amidst the competition. Thank you for your loyalty and for taking the time to share your feedback.
Sep. 4th, 2024
Review Source
Kory Kiekhoefer
Jonah was a much improved service experience! Is it possible to have Jonah for future services as well? He actually took the time to cover the home - Sweep and spray. He was far superior to your other techs. I'd appreciate it if Jonah can service our home in the future. Thank you.
1 year ago Edited August 30, 2024
Reply from Rove Pest Control
It is great to hear you have let the techs know about your concerns. There is also an additional feature on your account you may not be aware of. If you allow the product 10-14 days for it to run its course and you aren't seeing the decrease in activity, just call us and we will schedule a free follow up service. Sometimes it helps to rotate to a different product or apply a different treatment method. This is all part of the standard process. We will reach out to you to get something set up and make sure we are on the same page moving forward. We look forward to speaking with you.
Aug. 23rd, 2024
Review Source
Rick T
Claire was out for a service call, she called and texted when she was on her way. When she arrived, she listened to my concerns, asking about items from her notes from when I called. She addressed all of my concerns and took care of the issues. Great job! Thank you!
1 year ago
Reply from Rove Pest Control
We're thrilled to hear about your positive experience with Claire! Her dedication to keeping you informed and addressing your concerns reflects our commitment to exceptional service. Thank you for taking the time to acknowledge her efforts. We look forward to serving you again in the future.
Aug. 15th, 2024
Review Source
Julie Baker
Sue did a wonderful job assessing the service needed and performing treatment!! He also found a bumble bee nest and asked me how I wanted to handle it! We left them alone! But appreciated him pointing it out to me and asking for direction! Thank you for your service!!
1 year ago
Reply from Rove Pest Control
Thank you, Julie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Aug. 15th, 2024
Review Source
Randy Olson
John is terrific! Good person, good listener, and a very good technician. John knows exactly what to do and how to do it. He's a true asset to your team. Thank you for having some of the best service technicians in the business!
1 year ago
Reply from Rove Pest Control
We are thrilled to hear such positive feedback about John! It's always encouraging to know that our team members are recognized for their professionalism, skills, and dedication to service. John exemplifies the high standards we strive to maintain with every customer interaction. Thank you for taking the time to acknowledge his hard work and for choosing us for your service needs. We look forward to continuing to provide you with the best service in the business.
Aug. 5th, 2024
Review Source
Brian Bartels
We had Rachael from rove come to address the hornet nest that grew in our back yard. She was very friendly and knowledgeable about what bee made its home here. A teammate joined in and they conquered the nest. We conversed with them the entire time from the safety of our house and was actually a fun experience for everyone. Thanks so much.
1 year ago
Reply from Rove Pest Control
Thank you for your kind words and for taking the time to share your experience with Rachael and her team. We're thrilled to hear that they provided you with friendly and knowledgeable service while effectively handling the hornet nest in your backyard. It's great to know that the situation turned into a positive and enjoyable experience for you. Your safety and satisfaction are our top priorities, and we appreciate your trust in us. Thank you for choosing our services!
Jul. 24th, 2024
Review Source
The Heltemes Family
Excellent service! Our technician went over and above the normal expected service by helping take down numerous wasp nests in difficult to reach places. He was friendly, explained the different types of wasps we were dealing with, and explained exactly what he was going to do in easy to understand terms. Thanks!
1 year ago
Reply from Rove Pest Control
We are thrilled to hear about your positive experience with our technician! Our team is committed to providing exceptional service and it's great to know that we exceeded your expectations. Understanding and addressing your concerns with expertise and care is our top priority. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Jul. 24th, 2024
Review Source
Jeanette Bang
I was very happy when they came out on 7/2/24! They checked everywhere and explained everything. The invasion of ants I had are gone, and I woke up to hundreds
of them in my bedroom. They went above board getting a dead trapped mouse out of my window. I appreciate them very much.
1 year ago
Reply from Rove Pest Control
Thank you so much for your kind words! We're thrilled to hear that our team was able to address the ant invasion and remove the trapped mouse from your window. It's great to know that you felt informed and supported throughout the process. Your satisfaction is our top priority, and we're glad we could help make your home comfortable again. If you ever need anything else, please don't hesitate to reach out!
Jul. 12th, 2024
Review Source
Rachel Reynolds
Jose R arrived within the allotted time window. He was professional & friendly!
Asked about our concerns and explained the process he would be using. He also took the time to spray for ants outside.
Great Technician! He did a fantastic job!
1 year ago
Reply from Rove Pest Control
Thank you so much for your wonderful feedback! We're thrilled to hear that Jose R provided you with professional and friendly service. It's great to know he addressed your concerns, explained the process clearly, and even took extra steps to spray for ants outside. We'll be sure to pass along your kind words to him. Thanks again for choosing our service!
Jul. 12th, 2024
Review Source
Dawn Martin
Claire was the first technician in 3 years that actually looked for and found the wasp nests and either knocked them down or sprayed them. There were SIX of them. After years of having issues with wasps and having your techs come in, this feels like we might have finally solved the problem. Fingers crossed and thanks, Claire!!
1 year ago
Reply from Rove Pest Control
We're thrilled to hear that Claire's diligent efforts have made such a positive impact on your wasp situation. It's always our goal to provide thorough and effective service, and we're glad to know that we've met your expectations. Your feedback is greatly appreciated, and we'll make sure to commend Claire for her exceptional work. Thank you for choosing our services, and we hope to continue keeping your home wasp-free!
Jun. 12th, 2024
Review Source
John Berzins
OK, i am very happy with this tech. Meeting him in my driveway, he was friendly with me and my dogs that were in the yard. He polite and explain what he was doing before he began. My dogs tell me, and i agree, they hope he shows up again.
best regards,
John
1 year ago
Reply from Rove Pest Control
Thank you for your kind words and the time you took to share your experience with our technician. We are thrilled to hear that you and your furry friends were pleased with the service provided. Our team is dedicated to offering not only expert technical assistance but also a friendly and respectful interaction with our customers and their pets. We look forward to the opportunity to serve you again in the future.
Jun. 5th, 2024
