Rove Pest Control
4.8
8.9
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Jacob Folks
Cody was super professional and came back to take care of an item that I called on. The turnaround time was only a day. I was really impressed with the responsiveness. The initial treatment wasn't perfect and missed something so it was really refreshing to see Rove react so quickly and focus on making things right and I really appreciated Cody coming out so quickly. Would highly recommend!
6 months ago
Reply from Rove Pest Control
Thank you for your kind words and high recommendation! We're thrilled to hear about your positive experience with Cody and the prompt service you received. Our team is dedicated to providing efficient and effective solutions, and we're glad we could swiftly address and rectify the issue to your satisfaction. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.
Sep. 13th, 2024
Salvador Flores
Claire was wonderful she called ahead saying she was on her way and she Made it with in the time frame!!
So nice and friendly
She also explained the process and give me recommendations on what to do for better results
She also offered to spray an especial treatment outside the perimeter of the house to take care of wasps and insects .
I love it!!
I definitely going to keep using Rove pest control !
Totally recommend it!!!
6 months ago
Reply from Rove Pest Control
Thank you for your glowing review! We're thrilled to hear about your positive experience with Claire and her exceptional service. It's wonderful to know that her timely arrival, friendly demeanor, and informative guidance made a lasting impression. We're especially pleased that the additional treatment provided peace of mind against wasps and insects. Your recommendation is highly valued, and we look forward to continuing to serve your pest control needs.
Sep. 9th, 2024
Ia n F Lutjen
David arrived at my home approximately 9:15 AM. I was just returning from my walk. I met him by his vehicle and visited while he got out his equipment. We proceeded to walk to location of mole activity. He explained to me how and where he would place the remedy. He said he would also check mouse bait locations for activity. He sprayed basement walls and window wells. When finished he checked in with me before leaving. I believe he did an excellent job. Thank you.
7 months ago
Reply from Rove Pest Control
We're delighted to hear about your positive experience with David. It's wonderful to know that he arrived promptly and took the time to explain the process to you thoroughly. Ensuring that our customers understand each step we take is a priority for us, and it sounds like David's attention to detail, and comprehensive service met our high standards. Thank you for taking the time to acknowledge his hard work and dedication. We look forward to serving you again in the future.
Aug. 22nd, 2024
Lynn Boyd
I like that they always ask about any concerns I may have and they act on them immediately.
2 weeks ago
Reply from Rove Pest Control
Thank you, Lynn! We truly appreciate your kind words. Our team is committed to listening to our customers and taking action quickly, so it’s wonderful to hear that you’ve had a positive experience with us. If you ever have any more concerns or need assistance, we’re always here to help. Thanks for choosing Rove Pest Control!
Mar. 18th, 2025
Review Source
Bridgid McGuiness-Barclay
Great Service. Great People. Affordable and reliable. Have been a client for years.
3 weeks ago
Reply from Rove Pest Control
It's wonderful to hear such positive feedback, Bridgid! Long-term clients like you are a testament to the quality service and dedication we strive to provide. Thank you for being such a loyal client over the years.
Best Regards,
Rove Pest Control
Best Regards,
Rove Pest Control
Mar. 11th, 2025
Jane Schneeweis
Great job! He was so knowledgeable, respectful, friendly and efficient. So glad we called your company!
1 month ago
Reply from Rove Pest Control
I'm delighted to hear that, Jane! It sounds like you had a wonderful experience. Your satisfaction means a lot to us, and I'm glad that our team member was able to provide such excellent service. -Rove Pest Control
Feb. 6th, 2025
Terri Mattson
Great service and attention to our property. Love the full report and explanation. Thank you for this treatment!!
1 month ago
Reply from Rove Pest Control
I'm so glad to hear you had a great experience! It’s always rewarding to know when everything goes smoothly and meets expectations. If you have any questions about the report or need further assistance in the future Please reach out.
Feb. 6th, 2025
Review Source
Mary Ann
Excellent service by technician. Explained what she was finding and what areas we need to fix. Also reviewed changes she made.Very thorough!!
2 months ago
Reply from Rove Pest Control
Hi Mary Ann,
Thank you for your wonderful feedback! We're delighted to hear that our technician provided excellent service and thorough explanations. Your kind words will be shared with her and the team.
Best regards,
Rove Pest Control
Thank you for your wonderful feedback! We're delighted to hear that our technician provided excellent service and thorough explanations. Your kind words will be shared with her and the team.
Best regards,
Rove Pest Control
Jan. 27th, 2025
Review Source
Emily Gulbranson
Leng is the best! On time, quick to remedy the issue and had tons of great advice to keep other pests away too. Highly recommend!
2 months ago
Reply from Rove Pest Control
Thank you so much for your kind words, Emily! We're thrilled to hear that Leng was able to provide you with timely and effective service, along with valuable advice to keep those pesky critters at bay. Your recommendation means a lot to us! 🐜🕷️
If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊
Best regards,
Rove Pest Control
If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊
Best regards,
Rove Pest Control
Jan. 10th, 2025
Ryan Bowers
I called in October about mice problem right after my quarterly visit. They came out for the first visit to address the problem but failed to notify me so nothing inside was done. Have been asked to pay bill since then and complained about service. Called jan 6th to complain again and they said they cant help until I pay my bill. I said you fix my ongoing mice problem or reimburse me for damages. Then I will gladly pay my bill. They chose to cancel my service.
2 months ago
Reply from Rove Pest Control
The inside service is free of charge and can be scheduled at any time for regular customers in addition to additional services as needed to address pest issues that need additional control efforts. One of the key elements in being a regular customer is paying for services rendered. Since we have not received payment since last spring, we have discontinued service until the account is current. Once the bill from the summer is taken care of we can start to work on the mice that are regularly an issue in the fall and winter. Receiving payment from customers allows us to purchase product and pay the technicians that keep the pests out of our regular customers' homes and businesses. We hope to receive payment soon so we can get the ball rolling with you.
Jan. 8th, 2025
Review Source
Alli Busse
We have used Rove for two years. The technicians are always friendly, knowledgeable and thorough in explaining the services provided.
2 months ago
Reply from Rove Pest Control
Thank you, Alli! It's wonderful to hear that you've had such positive experiences with Rove over the past two years. It sounds like the technicians consistently provide excellent service by being friendly, knowledgeable, and thorough in their explanations. Looking forward to continuing to service your Home.
Jan. 6th, 2025
Review Source
Joan Sirotiak
My technician was wonderful, did everything on the contract, making me feel like this is a value added service for me to have!
2 months ago
Reply from Rove Pest Control
Thank you so much for your kind words! We're thrilled to hear that our technician provided you with excellent service and fulfilled all the contract requirements. It's our goal to ensure that every customer feels valued and receives top-notch service. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future.
Jan. 3rd, 2025
Review Source
Joe Pingatore
Never knew he showed up. Got notice they’d be coming and expected a follow up saying when. We never saw him as he must have only been outside. It would have been nice if he rang the bell so we could ask questions and hear what was going on.
3 months ago
Reply from Rove Pest Control
Sorry that we missed you. We will reach out to go over what was done and see if anything else needs treated. We appreciate the feedback on the notice. We will review that with you to ensure things are set to align better moving forward. Talk soon and have a great holiday week!
Dec. 23rd, 2024
Brenda Jandl
Megan was very through. I appreciated the suggestion for a second trap in the garage since the mice completely ate the food from the other trap in the garage.
3 months ago
Reply from Rove Pest Control
Hi Brenda,
Thank you so much for your kind words! We're thrilled to hear that Megan's thoroughness and suggestion for a second trap in the garage were helpful. It's great to know that we could assist you in addressing the mice issue effectively.
If you have any more concerns or need further assistance, please don't hesitate to reach out. We're here to help!
-Rove Pest Control
Thank you so much for your kind words! We're thrilled to hear that Megan's thoroughness and suggestion for a second trap in the garage were helpful. It's great to know that we could assist you in addressing the mice issue effectively.
If you have any more concerns or need further assistance, please don't hesitate to reach out. We're here to help!
-Rove Pest Control
Dec. 17th, 2024
Review Source
Candy Dickhudt
Very thorough and knowledgeable about his work. Called and announced his arrival time and was agreeable and responsive to the needs of (us) the homeowner. We were very satisfied with his work.
4 months ago
Reply from Rove Pest Control
Thank you for your feedback, Candy. We’re so pleased to hear that the technician was thorough, knowledgeable, and responsive to your needs. Clear communication and providing excellent service are top priorities for us, and it’s wonderful to know we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We truly appreciate your satisfaction and trust in our work!
Dec. 4th, 2024
Review Source
Bruce Morgart
Sebastian did a good and thorough job. I pointed out potential problem areas and he gave them extra attention. Again, Rove has done a good job with our pest control needs. Sebastian deserves an A+ for his work.
4 months ago
Reply from Rove Pest Control
Thank you for your thoughtful feedback, Bruce! We’re so glad to hear that Sebastian took the time to give extra attention to the areas you pointed out and that you’re pleased with the thoroughness of his work. It’s great to know that Rove has been able to meet your pest control needs. We’ll be sure to pass along your kind words to Sebastian – he’ll be thrilled to hear he earned an A+ in your eyes. If you need any further assistance, we’re always here to help!
Nov. 22nd, 2024
Larry Nelson
We have had Orlando do our treatments on several occasions. He is always thorough, friendly and very personable. We feel very comfortable with him in our home and will continue to welcome his services. Thank you.
5 months ago
Reply from Rove Pest Control
Thank you, Larry! We’re so happy to hear that Orlando has consistently provided thorough, friendly, and personable service during his visits. It’s great to know that you feel comfortable having him in your home, and we truly appreciate your continued trust in his work. We look forward to continuing to serve you! Thanks again for the kind words!
Nov. 5th, 2024
Review Source
Heather Ferry
Jonah the technician from Rove Pest Control was friendly, timely, calm, knowledgeable and professional. He took time to listen and answer all my questions
Thank you for protecting my home
5 months ago Edited December 6, 2024
Reply from Rove Pest Control
Thank you, Heather! We’re thrilled to hear that Nick made such a positive impact during your service. His attentiveness and care are exactly what we strive for. We’re glad your home is now pest-free and well protected for the future. If you need anything else, just let us know!
Oct. 23rd, 2024
Review Source
Doug
He let me know that he was coming in next 30 minutes. Showed up next hour.
Called 4 times to get some kind of a time of day.
Re baited the traps inside and out.
Also put down a bug defense around the outside of house. Clean and friendly service.
5 months ago
Reply from Rove Pest Control
Thank you for your feedback, Doug! We’re glad to hear you found our service clean and friendly, and that we could assist with re-baiting the traps and putting down bug defense. However, we sincerely apologize for the delay and the communication issues you faced. Your experience is important to us, and we’ll use your comments to improve our service in the future. We appreciate your understanding and hope to serve you better next time!
Oct. 17th, 2024
Review Source
Donna Terrell
David was so nice and efficient! He went about his work while talking with me! I was afraid I was going to be in the way, but the weather was so nice I wanted to stand outside while he sprayed. What a wonderful man!
5 months ago
Reply from Rove Pest Control
Thank you, Donna! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Oct. 16th, 2024
Mark
I liked the promptness and knowledge of the tech. I was also very impressed with the customer service rep that I talked to. She was really polite, helpful, and pleasant to talk to.
5 months ago
Reply from Rove Pest Control
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you were satisfied with the promptness and expertise of our technician, as well as the courteous assistance provided by our customer service representative. Our team is committed to delivering exceptional service and support, and it's rewarding to know that our efforts have made a positive impact on your experience with us. We look forward to serving you again in the future!
Oct. 11th, 2024
Review Source
Eric Raatsi
Very thorough. Took the time to walk around the house.
1 week ago
Reply from Rove Pest Control
It sounds like they truly took pride in their work, Eric! Taking the time to walk around the house shows real attention to detail and care for the job at hand. It’s always reassuring when professionals go the extra mile to ensure everything is done thoroughly. Thank for choosing Rove Pest Control.
Mar. 21st, 2025
Chris Jensen
only 4 days from original asking for help. the technician was right on time, very friendly, assessed thing s quickly, and seems to have removed and destroyed the bees nest in about 30 minute.
Of course, assessing whether any bees remain will take a week or 2 of time.
6 months ago
Reply from Rove Pest Control
Thank you for taking the time to share your experience with our service. We're delighted to hear that our technician was able to assist you promptly and efficiently. Your feedback is invaluable to us, and we're glad the bee nest issue was resolved quickly. Please do not hesitate to contact us if there are any further concerns, as we're committed to ensuring your complete satisfaction. We appreciate your patience as we ensure that the problem is fully resolved over the next couple of weeks.
Sep. 23rd, 2024
Review Source
Kirk Doman
Rove always does great work, but Dave had his work cut out for him today. Lots of mole activity, which he took care of, and wasp activity and nests. Dave traded all the areas and took the wasp nests down. He spent a lot of time working the various areas and we truly appreciate what he did and the effort expended.
Thank you, Dave. Great work!
6 months ago
Reply from Rove Pest Control
We're thrilled to hear about your positive experience with Dave and the exceptional service he provided. Our team is dedicated to addressing your concerns thoroughly and efficiently, and it's rewarding to know that Dave's efforts to manage the mole and wasp activity made a significant impact. We appreciate your recognition of his hard work and the time he invested in ensuring your property was well taken care of. Thank you for choosing Rove, and we look forward to continuing to serve you with great care.
Sep. 20th, 2024
Review Source
Alexandria Weller
7 months ago
Reply from Rove Pest Control
Thank you, Alexandria for your review. Glad to hear your experience was pleasant and they were able to address your issues. Have a wonderful week!
Sep. 4th, 2024
Review Source
Franz Seywerd
Okay, I have to say that Hannah was awesome. We had a hornet nest pop up seemingly over night. Hannah came along and handled our wasp problem.
Hannah took the time to listen to my wife, she was the consummate professional.
Thank you, Hannah!
7 months ago
Reply from Rove Pest Control
We are thrilled to hear about your positive experience with Hannah! Her dedication to swiftly and safely resolving your hornet issue exemplifies our commitment to customer satisfaction. We're also glad to know that her professionalism and attentive service made a lasting impression. Thank you for taking the time to acknowledge Hannah's hard work. We look forward to serving you again in the future.
Sep. 4th, 2024
Review Source
Vicki Eastwood
Claire was friendly and very knowledgeable, letting me know exactly what she was going to do and what to expect. There are many other pest companies going door to door lately and we always turn them away saying how pleased we are with our service with Rove. Thank you!
7 months ago
Reply from Rove Pest Control
We're thrilled to hear about your positive experience with Claire and the exceptional service provided by Rove. Our team is dedicated to delivering knowledgeable and friendly care to ensure your peace of mind. It's wonderful to know that our efforts have resonated with you and that you continue to choose us amidst the competition. Thank you for your loyalty and for taking the time to share your feedback.
Sep. 4th, 2024
Review Source
Kory Kiekhoefer
Jonah was a much improved service experience! Is it possible to have Jonah for future services as well? He actually took the time to cover the home - Sweep and spray. He was far superior to your other techs. I'd appreciate it if Jonah can service our home in the future. Thank you.
7 months ago Edited August 30, 2024
Reply from Rove Pest Control
It is great to hear you have let the techs know about your concerns. There is also an additional feature on your account you may not be aware of. If you allow the product 10-14 days for it to run its course and you aren't seeing the decrease in activity, just call us and we will schedule a free follow up service. Sometimes it helps to rotate to a different product or apply a different treatment method. This is all part of the standard process. We will reach out to you to get something set up and make sure we are on the same page moving forward. We look forward to speaking with you.
Aug. 23rd, 2024
Review Source
Rick T
Claire was out for a service call, she called and texted when she was on her way. When she arrived, she listened to my concerns, asking about items from her notes from when I called. She addressed all of my concerns and took care of the issues. Great job! Thank you!
7 months ago
Reply from Rove Pest Control
We're thrilled to hear about your positive experience with Claire! Her dedication to keeping you informed and addressing your concerns reflects our commitment to exceptional service. Thank you for taking the time to acknowledge her efforts. We look forward to serving you again in the future.
Aug. 15th, 2024
Review Source
Julie Baker
Sue did a wonderful job assessing the service needed and performing treatment!! He also found a bumble bee nest and asked me how I wanted to handle it! We left them alone! But appreciated him pointing it out to me and asking for direction! Thank you for your service!!
7 months ago
Reply from Rove Pest Control
Thank you, Julie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Aug. 15th, 2024
Review Source
Randy Olson
John is terrific! Good person, good listener, and a very good technician. John knows exactly what to do and how to do it. He's a true asset to your team. Thank you for having some of the best service technicians in the business!
7 months ago
Reply from Rove Pest Control
We are thrilled to hear such positive feedback about John! It's always encouraging to know that our team members are recognized for their professionalism, skills, and dedication to service. John exemplifies the high standards we strive to maintain with every customer interaction. Thank you for taking the time to acknowledge his hard work and for choosing us for your service needs. We look forward to continuing to provide you with the best service in the business.
Aug. 5th, 2024
Review Source
Brian Bartels
We had Rachael from rove come to address the hornet nest that grew in our back yard. She was very friendly and knowledgeable about what bee made its home here. A teammate joined in and they conquered the nest. We conversed with them the entire time from the safety of our house and was actually a fun experience for everyone. Thanks so much.
8 months ago
Reply from Rove Pest Control
Thank you for your kind words and for taking the time to share your experience with Rachael and her team. We're thrilled to hear that they provided you with friendly and knowledgeable service while effectively handling the hornet nest in your backyard. It's great to know that the situation turned into a positive and enjoyable experience for you. Your safety and satisfaction are our top priorities, and we appreciate your trust in us. Thank you for choosing our services!
Jul. 24th, 2024
Review Source
The Heltemes Family
Excellent service! Our technician went over and above the normal expected service by helping take down numerous wasp nests in difficult to reach places. He was friendly, explained the different types of wasps we were dealing with, and explained exactly what he was going to do in easy to understand terms. Thanks!
8 months ago
Reply from Rove Pest Control
We are thrilled to hear about your positive experience with our technician! Our team is committed to providing exceptional service and it's great to know that we exceeded your expectations. Understanding and addressing your concerns with expertise and care is our top priority. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Jul. 24th, 2024
Review Source
Jeanette Bang
I was very happy when they came out on 7/2/24! They checked everywhere and explained everything. The invasion of ants I had are gone, and I woke up to hundreds
of them in my bedroom. They went above board getting a dead trapped mouse out of my window. I appreciate them very much.
8 months ago
Reply from Rove Pest Control
Thank you so much for your kind words! We're thrilled to hear that our team was able to address the ant invasion and remove the trapped mouse from your window. It's great to know that you felt informed and supported throughout the process. Your satisfaction is our top priority, and we're glad we could help make your home comfortable again. If you ever need anything else, please don't hesitate to reach out!
Jul. 12th, 2024
Review Source
Rachel Reynolds
Jose R arrived within the allotted time window. He was professional & friendly!
Asked about our concerns and explained the process he would be using. He also took the time to spray for ants outside.
Great Technician! He did a fantastic job!
8 months ago
Reply from Rove Pest Control
Thank you so much for your wonderful feedback! We're thrilled to hear that Jose R provided you with professional and friendly service. It's great to know he addressed your concerns, explained the process clearly, and even took extra steps to spray for ants outside. We'll be sure to pass along your kind words to him. Thanks again for choosing our service!
Jul. 12th, 2024
Review Source
Roleen Marchetti
I loved that the technician called before he was coming so I knew he would be at my house. Once he arrived he contacted me to ask if I had any specific concerns regarding the treatment. Once he was finished he talked to me and told me what he did and if I needed a retreat, because something wasn't working the way I thought it should, he could come back and retreat, at no extra cost.
9 months ago
Reply from Rove Pest Control
Thank you for your positive feedback! We're thrilled to hear that our technician's proactive communication and thorough service met your expectations. Our team is committed to ensuring your satisfaction, and it's great to know that the assurance of a complimentary retreat, if necessary, provides you with peace of mind. We look forward to continuing to serve you with the same level of excellence in the future.
Jun. 18th, 2024
JettA 45
Getting signed up for Rove services was super easy thanks to Brennen L. He answered every question we had to the best of his ability and made sure we were comfortable with our decision to go with Rove. He was very easy to talk to, personable, and showed he cared about his customers. He ensured our dogs safety, our safety, as well as the local pollinators. We look forward to the reduction of pest at our home. Thanks Brennen!
9 months ago
Reply from Rove Pest Control
We are thrilled to hear about your positive experience with Brennen L. and the ease of signing up for our services. Our team is dedicated to providing thorough and personable assistance to ensure not only the comfort and safety of our customers and their pets but also the well-being of local pollinators. Your feedback is greatly appreciated, and we are excited to assist in keeping your home pest-free. Thank you for choosing Rove and for taking the time to acknowledge Brennen's exceptional service.
Jun. 13th, 2024
Review Source
Beth Corning
Couldn’t have asked for better customer service from Claire! She was the tech at my neighbors and I was there to let her in (they had to leave unexpectedly ) She was great there and then was able to goto my house right after! What we had originally asked for but were not given! She talked to customer support and was able to help me too! She was great at both houses. Very thorough and thoughtful. Would love to have her again!
10 months ago
Reply from Rove Pest Control
Thank you, Beth! We appreciate your feedback on the customer service team. I'm happy Claire was able to help you out!
Jun. 4th, 2024
Review Source
Joe Gerlich
Jose R. was the most thorough technician I have ever had. I pointed out areas of concern that I knew of. What I didn't know was that there was a huge hornet nest under our deck that he found, knocked down and treated. Wasps have been the biggest issue at our home. I am sure I will be calling you back out before the next scheduled treatment. I would like to request that Jose is my technician for as long as I have the service.
10 months ago
Reply from Rove Pest Control
Thank you, Joe! We're glad that Jose did a great job for you! Thank you for the feedback.
Jun. 4th, 2024
Beth Paris
Brad was absolutely fantastic!! I hope he’s our monthly person. He was attentive, polite, spoke eloquently about his experiences and very respectful. He spent a lot of time inspecting the home and listened to my recent experience and fears knowing that I am allergic to wasps. I researched a lot of companies and cannot express how grateful I am to Brad and Rove for making all the things happen so quickly.
11 months ago
Reply from Rove Pest Control
Thank you for your glowing review! We're thrilled to hear about your positive experience with Brad and the exceptional service he provided. At Rove, we take pride in our team's professionalism and dedication to customer satisfaction. Your feedback is invaluable to us, and we look forward to continuing to serve your needs with the same level of care and attention in the future.
Jun. 5th, 2024
Review Source
Michael Lauritzen
Unlike Sam, David processed my entire home. He was knowledgeable, polite and professional. He spent an hour at my house unlike Sam who spent 9 minutes in my home. He identified old poison in my existing bait traps. He also went through my entire home (basement, main, upper and attic) and treated all areas, unlike Sam who did not access my basement or my attic. . . and also did NOT treat the main or upper level areas. Sam is making a bad name for Rove.
We hope to stop having issues with technicians moving forward.
11 months ago
Reply from Rove Pest Control
Thank you for taking the time to provide your feedback. We sincerely apologize for the negative experience you had with one of our technicians, Sam. We are glad to hear that David met your expectations and provided the thorough service we strive for at Rove. We take your comments seriously and will address the issues with Sam to ensure all our technicians deliver the high standard of service you deserve. We appreciate your patience and hope to restore your confidence in our services.
Jun. 5th, 2024
cody joiner
He did a great job and what respectful. Showed a true class to a service professional
1 month ago
Reply from Rove Pest Control
Cody, we appreciate you taking the time to share your feedback. We're proud to hear our technician demonstrated true class and respect. Thank you for recognizing their professionalism.
Feb. 27th, 2025
Review Source
Barb Emahiser
Megan was friendly, knowledgable, and thorough. We look forward to seeing her again.
1 month ago
Reply from Rove Pest Control
Thank you, Barb, for your kind words! We're delighted to hear that Megan was friendly, knowledgeable, and thorough. We look forward to serving you again in the future.
Best regards,
Rove Pest Control
Best regards,
Rove Pest Control
Feb. 11th, 2025
Review Source
Michon & Dan Stark
As always the technicians are pleasant to work and talk with and do a great job explaining things
1 month ago
Reply from Rove Pest Control
It's fantastic to hear that, Michon and Dan! Our technicians always strive to provide clear and friendly service, and I'm glad to know they're meeting your expectations. Thank you for sharing your positive experience!
Best Regards,
Rove Pest Control
Best Regards,
Rove Pest Control
Feb. 10th, 2025
Review Source
Linda Kenney Milford, MA
Tyler came to my home on Tuesday after I called for a bee & wasp problem on Friday. I was happy with the timing because it was a holiday weekend and originally I was told the first appointment was 2 weeks away. Tyler definitely earned 5 stars. He was knowledgeable, understanding of my concerns, polite and he educated me on the new kind of wasp I had. My only concern is that the company did not inform me that they were turning my emergency call into my quarterly appointment. I saw that he wrote "Inspected and refilled all rodent bait stations." This was great for my 2 outdoor stations but I have some inside stations too and if I knew this was my quarterly I would have had him come inside to check them. I hate having to make another appointment for the inside. This concern has nothing to do with Tyler and again he was great!
3 years ago
Reply from Rove Pest Control
I will have to personally thank Tyler and am looking forward to sharing this with the team. Also, thanks for bringing the scheduling issue to our attention. It looks like a follow up service was scheduled, but if anything else is needed, just let us know and we’ll head back out for free. Thanks!
Sep. 20th, 2021
Review Source
Sydney Eckert
Sebastian was super kind, helpful, and efficient. Thanks so much for keeping our house free of pests!
2 months ago
Reply from Rove Pest Control
Hi Sydney,
Thank you for your kind words! We're thrilled to hear that Sebastian provided super kind, helpful, and efficient service. Your feedback is greatly appreciated and will be shared with Sebastian and the team.
Best regards,
Rove Pest Control
Thank you for your kind words! We're thrilled to hear that Sebastian provided super kind, helpful, and efficient service. Your feedback is greatly appreciated and will be shared with Sebastian and the team.
Best regards,
Rove Pest Control
Jan. 27th, 2025
Jay Schroer
We haven't received our quarterly service since May. We haven't been billed since July so I guess that's good. Still, it'd be nice to get our service.
2 months ago
Reply from Rove Pest Control
Thank you for letting us know and we are very sorry that this happened. It looks like your account got frozen in the system, but we will get it reactivated. We will reach out to coordinate and make sure that everything is set up as it should be. We look forward to speaking with you.
Jan. 13th, 2025
Review Source
Shannon Rolf
5 months ago Edited October 30, 2024
Reply from Rove Pest Control
Thank you, Shannon! We're happy to hear Leng did a great Job!
Jun. 4th, 2024
Review Source
CLARET MEZERHANE
He listen carefully all the needs in the house taking care of all the details .
Great job.
Best service so far, and we are customer for more than 10 years. Thanks
5 months ago
Reply from Rove Pest Control
Thank you so much for your feedback, Claret! We’re thrilled to hear that our technician listened carefully to your needs and attended to all the details. It’s wonderful to know that you’ve been a loyal customer for over 10 years and that you consider our service the best. We truly appreciate your support and look forward to continuing to provide you with top-notch service in the future. Thanks again!
Oct. 30th, 2024
Morgan
Very kind and professional! Let me know what he was going to be doing before it did it and explained each step! Very happy to have him as our technician.
5 months ago
Reply from Rove Pest Control
Thank you for your kind words, Morgan! We’re so glad to hear that your technician was both kind and professional, taking the time to explain each step of the process. It’s important to us that our customers feel informed and comfortable. We appreciate your feedback and are happy to have him on our team as well! If you need anything further, don’t hesitate to reach out!
Oct. 30th, 2024
