Name: Rove Pest Control
Rating: 4.8

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Phil P

Nothing changed. The wasps are still as active as ever - a week later. We were told to wait because it would “take time” so we did. It’s been a week - no change.

2 months ago

Reply from Rove Pest Control

Thanks for being patient and allowing the product time to run its course. Now that the time has elapsed, just give us a call and we can take the next steps with them. We look forward to hearing from you.

Sep. 11th, 2024

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Ahmed Hamza

She was great, explained everything and show us how control fruit flies

2 months ago

Reply from Rove Pest Control

Thank you, Ahmed. Glad to hear everything was explained and addressed at your service. We look forward to seeing you again in the future.

Sep. 4th, 2024

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Khalid Amin

Outstanding service! On time, will customize the service based on your needs. Highly recommended.

2 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that you were satisfied with our punctual and personalized service. Your recommendation is highly appreciated, and we look forward to serving you again in the future.

Aug. 27th, 2024

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Sara Dotty

Very thorough and calm. Checked all the spots over what I called about. Thank you!

3 months ago

Reply from Rove Pest Control

We're delighted to hear that you had a positive experience with our service. Our team is committed to providing thorough and attentive care, ensuring every detail is addressed. Your feedback is greatly appreciated and motivates us to continue delivering high-quality service. Thank you for choosing us and taking the time to share your thoughts.

Aug. 23rd, 2024

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Cassie OTool

Patriot answered all of our questions and explained what he was doing. Great customer service.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Patriot. We are thrilled to hear that your questions were answered thoroughly and that you were provided with informative insights into our service process. Delivering exceptional customer service is our top priority, and your feedback reaffirms the hard work we put in every day. Thank you for choosing us and we look forward to serving you again.

Aug. 23rd, 2024

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Mark Heminger

Tech was very courteous and knowledgeable. Took great care to protect flowers and veg plants.

3 months ago

Reply from Rove Pest Control

Thank you, Mark. Glad to hear they went above and beyond and were extra careful with your flower and vegetable plants. We pride ourselves on customer satisfaction and environmental safety. Glad to hear you saw the same thing. Have a great day!

Aug. 21st, 2024

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Eric Kugler

Great help. Super nice. Got me an appointment right away for an 'emergency' bug situation.

3 months ago

Reply from Rove Pest Control

Thank you for your kind words and for choosing our services for your urgent pest control needs. We understand how distressing an unexpected bug situation can be, and we're glad we could assist you promptly and efficiently. Your satisfaction is our top priority, and we're here to help whenever you need us. Please don't hesitate to reach out for any future pest concerns.

Aug. 16th, 2024

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Laurel Dewald

Jill always does a great job. Recently I have had some wasp issues and they took care of it.

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Jill consistently delivers excellent service and that your wasp problem was resolved swiftly. Our team is committed to providing effective solutions for all your pest control needs. Your satisfaction is our top priority, and we look forward to serving you in the future.

Aug. 2nd, 2024

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David Quinn

Was on time and friendly. Resolved the issue. Was able to get them out in 2 days to treat a wasp nest.

5 months ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that our team's promptness and friendliness left a positive impression. It's our top priority to address issues like wasp nests efficiently and effectively. We appreciate you taking the time to acknowledge our service and look forward to assisting you in the future.

Jun. 21st, 2024

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Kat Booker

Thank you, my service tech yesterday was awesome Great spirited person. Very attentative and kind

5 months ago Edited September 9, 2024

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Sam! It's wonderful to know that he was attentive to your concerns and provided thorough service without rushing. We truly value customer satisfaction and are glad that Sam's dedication reflected this commitment. Your feedback is greatly appreciated, and we look forward to continuing to provide you with quality service. Thank you for choosing Rove!

Jun. 12th, 2024

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Kim Pellett

This company has harassed our whole city the past few days. A whole thread of citizens saying this company showed up and would not leave upon request, ignored no solicitation signs, past 9pm. Rude and unprofessional. Couldn’t imagine working with this unethical company.

5 months ago

Reply from Rove Pest Control

I'm sorry you and your neighbors were treated that way. That is not in line with our training and policies. I will cover this with the sales team as a whole and if you would be kind enough to email me your address to robg@rovepc.com, I will be able to drill down to which rep needs further action. I apologize and appreciate your hep.

Jun. 12th, 2024

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jason mlejnek

Vong L. was fantastic and helped us after an inspection on a home we were selling. I highly recommend. Quick to respond and great to work with.

6 months ago

Reply from Rove Pest Control

Thank you, Jason! We appreciate you giving us your feedback and glad to know you were happy with Vong's service!

Jun. 4th, 2024

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Debbie Lickteig

Nick G. did an excellent job, he was prompt, efficient and very thorough. He listened to my concerns and addressed them immediately! Excellent.

6 months ago Edited May 22, 2024

Reply from Rove Pest Control

Thank you, Debbie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Lelis Brito

Friendly, thoroughly explained what they saw in the traps, and found entry points into the house that had not previously been detected. Thank you!

6 months ago

Reply from Rove Pest Control

We are thrilled to hear that you had a positive experience with our service! Our team is committed to providing thorough and friendly service, and we're glad we could help identify previously undetected entry points in your home. Your safety and satisfaction are our top priorities. Thank you for choosing us and for taking the time to leave a review.

Jun. 5th, 2024

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Tom Czech

Ari, is a great technician, and the reason we renew. An office issue: can we receive a "window" of appointment time vs waiting all day .

7 months ago

Reply from Rove Pest Control

Thank you for your kind words about Ari; we're thrilled to hear that his service is the reason you choose to continue your partnership with us. We understand that your time is valuable and waiting all day for an appointment can be inconvenient. If you would like a timed appointment, please give us a call before your next scheduled service and we can give you a two-hour window for the technician to arrive for your convenience. Your feedback is greatly appreciated and helps us improve our service.

Jun. 5th, 2024

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Rachel Jensen

Ariel was great! Super helpful, knowledgeable, and personable. Great experience and am very happy with the service provided!

7 months ago Edited September 9, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and found our technicians to be knowledgeable and friendly. Your recommendation is highly appreciated, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Patty Curtin

Jose was very helpful explaining the process of the applications. On time! Very professional and friendly. Thank you Jose! Job well done.

8 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jose! Our team is dedicated to providing clear and comprehensive explanations, punctuality, and a friendly service. Jose exemplifies our commitment to excellence, and we're glad he could assist you effectively. Thank you for taking the time to acknowledge his hard work. We look forward to serving you again!

Jun. 5th, 2024

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Joan Boyd

Daniel D was on time, thorough in his work, great communication skills (explained everything he was going to do), and friendly.

8 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel D provided you with timely and thorough service. It's always our goal to communicate effectively and ensure a friendly experience. We look forward to serving you again in the future.

Jun. 5th, 2024

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Jeanne Logeais

I never have any wasp nests left after treatment. I had a real problem with wasps before Rove and now Rove keeps the wasps away.

8 months ago Edited June 12, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you are satisfied with the thoroughness and attention to detail of our service. Ensuring that every nook is checked and cleared is part of our commitment to providing excellent service. We look forward to serving you again in the future.

Jun. 5th, 2024

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Dennis Feller Chicago, IL

Very knowledgable. Great customer service skills. Answered all my questions. We want him back on future service calls

8 months ago

Reply from Rove Pest Control

Thank you, Dennis.

Jun. 5th, 2024

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Gerry Whatton

Rachael M. Was Very Knowledgeable And Courteous. She was very thorough and did a Great job👍 She's diffently an asset to the company!!!!!! Thanks 😊 Gerry W.

9 months ago Edited June 13, 2024

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Daniel's knowledge and courteous demeanor made a positive impact on your experience. Our team is committed to providing excellent service, and it's great to know that we've succeeded. We look forward to serving you again in the future!

Jun. 7th, 2024

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Emma Zumsen Minneapolis, MN

Based on the description of the remediation service the booking person provided I was expecting full remediation inside and out. But when the tech arrived I was informed they could only do the foundation of the exterior (I had told the booking person I had a hole in the eaves of my roof that something was getting into). Internally, the tech's lack of experience and or thoroughness was evident. They asked where I had seen evidence of mice and only casually looked around. I asked them to move anything they needed to but nothing was moved and only bait boxes were used inside. I had mentioned radiators seemed to be a point of access but none of the holes were plugged and the tech didn't look anywhere except the specific places I (the non-rodent expert) told him to. I've now seen a mouse mosey out of a radiator pipe gap and cleaned out and plugged a major hole in an area where the tech just dropped a bait box. He was in and out in :30 minutes.

9 months ago

Reply from Rove Pest Control

Thanks for letting us know there is continued activity. We’ll reach out to you to get a few more details and get a free follow up service scheduled as needed under your service guarantee. We know mice are alarming and frustrating. We will take the necessary steps to get them taken care of for you. We look forward to speaking with you!

Feb. 15th, 2024

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Patty Donnelly Lakeville, MN

Brad was awesome. Very knowledgeable and explained exactly what he was going to do. Also very patient with all my questions. Thank you for your time, so appreciated!

9 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We're delighted to hear that Brad provided you with excellent service and was able to assist you thoroughly. Our team is committed to offering knowledgeable and patient support to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Lena K. Gardner El Cajon, CA

Well the technician was friendly and seemed competent. Unfortunately, he did NOT help my mouse issue. Not even a decrease in activity. Now I just feel frustrated and still need help. But have to save up again. The mice are still finding their way into my condo.

9 months ago

Reply from Rove Pest Control

We are glad to hear the technician experience was spot on. Now we just need to get the mice caught up to speed. Sometimes one time visits will work with rodents, but those aren't the standard. I'll have your account rep reach out to you to help you get a discount and apply what you have already spent toward a plan that will fit your needs best. We look forward to the next steps with you!

Jan. 26th, 2024

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Ronna Smitherman Hugo, MN

Travis was on time and very professional. He has inspected my home earlier and remembered the ins and outs of the property. He is personable and I appreciate his work.

10 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Travis. We are thrilled to hear that his punctuality and professionalism stood out to you during the inspection process. It's wonderful to know that his familiarity with your property and personable approach made a lasting impression. We truly value your appreciation of Travis's work and look forward to serving you again in the future.

Jun. 10th, 2024

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Monica Jennings Tempe, AZ

This guy is amazing! He is on time, communicates clearly, he has professionalism. I never have to question anything because he will break it down for you step by step. I highly recommend him and would love him every visit.

1 year ago

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Janene Somerset, WI

I have been a customer of Rove Control for a couple of years!! They have an amazing customer service that definitely goes above and beyond for their customers!! Thank you!!

1 year ago

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Jacob And Danny Vlogs Detroit, MI

The technician had outstanding knowledge regarding all of my issues and resolve them, professionally and efficiently. I would highly recommend to anyone he went above and beyond!

1 year ago

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saaid leon Phoenix, AZ

Mike B came out did a great job and asked if I had any spots I needed him to target. I told him about the ant colonies popping up in the yard and he took care of those. Thanks!

1 year ago

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Chris Regan

Mike N. Did a fantastic job and he gave great attention to ensuring my service was performed successfully. I appreciate his friendliness and I continue with Rove because of the great service. Thanks!

1 year ago Edited May 16, 2023

Reply from Rove Pest Control

I am happy to hear that Jason and Tyrell were able to be so helpful! We appreciate your business! Have a great day!

Feb. 24th, 2023

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Nancy Schille Saint Paul, MN

When I initially "signed their contract" I was assured they took care of a mole infestation I am dealing with. I just completely re-landscaped my entire yard including sod - expensive!! They came out and put down poison which did absolutely NOTHING! I called back a few weeks later when I could clearly see the problem was getting worse. They came out and put down the same poison. Again, no results! By now, they had killed new shrubs and a lot of my new sod. Mole tunnels everywhere! I called again telling them how unhappy I was and that their poison doesn't work and maybe they should apply traps. I wanted to cancel and was assured they would get to the bottom of the issue so I tried one more time. They came out again only to apply the same poison again saying they don't put down traps. Meanwhile more of my yard was being destroyed!!! I called to cancel and ask for a refund which of course they refused!!! All they did was take my money.....very disappointed, DON'T WASTE YOUR MONEY!

2 years ago

Reply from Rove Pest Control

I'm sorry to hear how frustrating the moles have been. I reviewed your account and noticed that there is more going on than just moles. I was not surprised knowing that area of Mahtomedi. We have worked with lots of accounts out there. Most respond to the treatment performed, but there are some cases where moles and voles have a deep strong hold and take time to work through. It appears as though we were only able to work through the initial service and 2 free follow ups before the account was canceled. We would love to dive deeper and work further with you, but it does take time and commitment to work through some of these populations. For reference, I was running field research on a property nearby there and pulled out 21 moles in a week. Another yard a few blocks away only had 1 in a year. Considering how relatively new the account was, I'm not sure there was much time for fully determining the extent of control needed and getting plans in place. If you would like to continue tackling the issue, we still have several weeks to progress with the moles and months to continue working with the voles to work through the population.

Nov. 8th, 2022

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Leogoddess K Phoenix, AZ

Eric is always on point! He's always very thorough and I know I can count on his service. He's knowledgeable and keeps me informed and I definitely appreciate how he takes care of my property! Thanks so much Eric!

2 years ago

Reply from Rove Pest Control

We are so glad to hear that Eric was able to give you such a great experience and be so helpful! Thank you for taking time to leave a review!

Jan. 12th, 2023

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Jones San Jose, CA

Jeered was very professional and accommodating to my schedule. I had to leave while he was still working and when I returned he completed the job and secured the yard. Thank you.

2 years ago

Reply from Rove Pest Control

We are so glad that Jeered was able to be so helpful!

Dec. 29th, 2022

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Alex Orosco Avondale, AZ

Eric remembered my name and had a brief conversation about the service and product. He always ask if everything is ok with the service and if there is any activity of any kind around the yard. Thank you Eric

2 years ago

Reply from Rove Pest Control

Thank you for your great feedback. Eric will be excited to hear about the results of his efforts. This will also be helpful to share with the team to illustrate the impact that we can have on both the pests and the element of service itself. We appreciate your business and support. Have a wonderful rest of the week!

Jan. 13th, 2022

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D. Hartwell

Mike was punctual and friendly. He also provided great feedback about solutions to my bug infestation besides the scheduled applications. He was very respectful of my property as well.

3 years ago Edited April 18, 2022

Reply from Rove Pest Control

That sounds like a winning plan for communication and service, thanks for sharing. We appreciate your business and hope you are enjoying the beautiful Autumn as it rolls in!

Oct. 4th, 2021

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Kristen Johnson Burnsville, MN

Jeremiah was beyond awesome!! We are thankful for his knowledge and kindness!! We have been serviced for a few years now and I'd have to say he is in the top 3! Thank you for having such great technicians!!

3 years ago

Reply from Rove Pest Control

That is quite the compliment, I look forward to sharing it with him. Keep us posted if you have anything else pop up that needs our attention. Thanks for your feedback and support!

Aug. 16th, 2021

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Joan Gonzalez

Claire was very professional and provided excellent service. She was competent and if she did not know something, she was not hesitant to ask someone else at Rove. We were very pleased with her service.

3 years ago Edited June 12, 2024

Reply from Rove Pest Control

Talin will really appreciate the feedback and knowing his efforts are appreciated. We appreciate the perspective as well - thanks for taking the time to share it with us. Keep us posted on any additional needs that arise before we see you again. Haver a great week!

Jun. 8th, 2021

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Jeffry Brick

Ariel is a very conscientious person when it comes to doing his job, he looks at the smallest details and doesn’t carry complete job. Rove is very fortunate to have an employee like him.

3 years ago Edited May 1, 2024

Reply from Rove Pest Control

Willi definitely knows his rodents! We are thrilled he was able to provide some helpful insight. Let us know if any new questions or situations arise. Enjoy your week!

Jun. 8th, 2021

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Debra Jones Minneapolis, MN

Great job as usual. The tech bought along a trainee which was a very professional young man. I enjoy having him tag along. The job goes much faster and more through all with two people.

3 years ago

Reply from Rove Pest Control

That is great to hear. I will let the trainer and trainee know how it went for you - they will appreciate hearing it. Enjoy your upcoming holiday weekend and thanks for your business & support!

May. 27th, 2021

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Jose Ramirez Phoenix, AZ

Eric did a great job! He was very thorough and seemed like a cool guy! Highly recommend the company. Eric sprayed and minutes later, bugs came out from the cracks. Truly impressed!

3 years ago

Reply from Rove Pest Control

It is always fun to see and hear about the results. Eric will appreciate the details for sure. Thank you for the feedback and support. Have a wonderful week!

May. 20th, 2021

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Liz Highland, MI

The care of what you actually need around your home and yard, they listen tentatively and get the job done. If you have any additional problems afterwards they will back their word, as to getting the job done.

3 years ago

Reply from Rove Pest Control

You are 100% correct! If anything needs additional attention, we will provide it. Thank you for your business and support. Have a wonderful day!

May. 20th, 2021

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P.

Consistent, convenient, and effective for over a year 🐁

2 months ago

Reply from Rove Pest Control

Thank you.

Sep. 27th, 2024

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Kasey Beeler

On time and professional. Very knowledgeable.

2 months ago

Reply from Rove Pest Control

Thank you, Kasey. Glad to hear your experience was great. Have a great weekend!

Sep. 27th, 2024

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Dawn Grench

Thomas was very kind and professional! Thanks

2 months ago

Reply from Rove Pest Control

Thank you, Dawn.

Sep. 23rd, 2024

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Paul Sterling

Outstanding customer service and great communication!

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you had an exceptional experience with our customer service and communication. Our team is committed to providing outstanding support and clear, timely information to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Sep. 20th, 2024

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Richard Dembroski

Zac was very informed and very helpful.. nice guy

2 months ago

Reply from Rove Pest Control

Thank you, Richard. We will be sure to pass this kudos along to Zach. Have a great weekend!

Sep. 13th, 2024

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Christine Ice

Daniel was professional, friendly and knowledgeable.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel provided you with excellent service. His professionalism, friendliness, and expertise are qualities we value highly, and it's rewarding to know that these made a difference in your experience. We look forward to serving you again in the future.

Sep. 13th, 2024

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Jen Conway

Very friendly and answered questions I had.

2 months ago

Reply from Rove Pest Control

Thank you, Jen. Have a great weekend!

Sep. 13th, 2024

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Tim Blaisdell

great job, very personable technician nice job!

2 months ago

Reply from Rove Pest Control

Thanks Tim! We appreciate your support both with our services and helping us on getting the word out through your stations. Have a great weekend!

Sep. 5th, 2024

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Amanda Nesbitt

David was kind, informative and helpful! Great service!

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent service. Our team is committed to offering informative and helpful support to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Sep. 4th, 2024