Name: Rove Pest Control
Rating: 4.8

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Eugene Zanella Hopkinton, MA

Everything went smoothly from making appointment through this review. Added more request for areas treated and technicians were happy to meet our requests!

4 years ago

Reply from Rove Pest Control

We are thrilled we were able to take care of what was needed. Anytime something specific needs attention, just let us know. Have a great weekend!

May. 27th, 2021

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Lisa Ann Meuwissen Minneapolis, MN

Nicholas did an EXCEPTIONAL job as usual! He was so professional, diligent, thorough and so nice. We are so impressed and would recommend him and your company to anyone.

4 years ago

Reply from Rove Pest Control

Thank you for your business and support. Nicholas will be excited to hear what you have to say. Keep us posted if you need anything else before we see you again.

May. 20th, 2021

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Franko Gabbara Rochester, MI

By far the best tech in the pest industry. always on time and check with the customers on whether they have any additional areas need to be treat prior to his departure.

4 years ago

Reply from Rove Pest Control

That is fun to read, thanks for sharing! This will be a fun piece for today's meeting. Keep us posted if you need us to take care of anything else before it is time to see you again. Thanks and have a great day!

May. 19th, 2021

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Nathan Luscri Eden Prairie, MN

Friendly people on the phone and those who come to the house. Always come back in a timely fashion if I need a return visit. Very pleased after several years of service.

4 years ago

Reply from Rove Pest Control

We sure appreciate the continued support. Thank you for the helpful feedback. This will go a long way in keeping the team pointed in the right direction. Have a wonderful week!

May. 20th, 2021

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Alejandro Cortez White Lake, MI

The technician did not attempt to present themselves even though i was home. I saw them work to remove the wasp nests but nothing else. They were here for a few minutes. I saw no application or treatment for insects on my property. I don't believe I will retain this service.

4 years ago

Reply from Rove Pest Control

Thank you for letting us know. I see that things are already set up in your account to have a free re-service done soon. Please give us a call if things are not done as they should. We stand behind our service and fully expect you will see the results you should get moving forward. Thank you and have a great day!

May. 17th, 2021

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Patricia Leahy

thanks for the thorough job and professionalism and answering all my questions. job well done. love this service, no spiders, no mice, no crawlling things.

4 years ago Edited August 21, 2024

Reply from Rove Pest Control

Talin will be excited to hear this, I look forward to sharing it with the team as well. Thank you for your support and keep us posted if you need anything else before we do our best to send Talin your way again!

May. 17th, 2021

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78Knucklez Phoenix, AZ

Only 3 visits in but zero issues and excellent pest control so far. Techs are very courteous and they never act like they got to leave before they even got here

4 years ago

Reply from Rove Pest Control

That is wonderful news, we want to keep that focus on you while we are there. If anything needs more of our focus before the next visit, just let us know. Otherwise, thank you for your business thus far and we look forward to providing many more. Have a wonderful week!

May. 11th, 2021

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Don Penrod Phoenix, AZ

Very professional very thorough and really friendly thank you for such a good job I would recommend you and your company to anyone looking for Pest Control

4 years ago

Reply from Rove Pest Control

That is a great stack of adjectives to share with the team to encourage them to keep serving in that direction. Thank you for your business and support.

May. 7th, 2021

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Ardith Bender

He was so. Knowledgeable and did the better than any of the other technicians who have come to our home!!

10 months ago

Reply from Rove Pest Control

Thank you so much, Ardith! We're thrilled to hear that your technician went above and beyond and stood out among the rest. We’ll be sure to share your kind words with the team. We appreciate your continued trust in us!

Jun. 12th, 2025

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N P

Daniel was communicative before his arrival, during the service and after. Very good service. Thank you Daniel!

10 months ago

Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that Daniel provided excellent communication and service throughout your visit. We'll be sure to pass along your appreciation to him—he'll be glad to know he made a great impression. Thanks again for choosing us! 🐜💪

May. 30th, 2025

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michael duenes

Dependable, reliable and I appreciate the free follow up treatment, if needed, with my annual contract.

10 months ago

Reply from Rove Pest Control

Hi Michael,

Thank you so much for your kind words! We're thrilled to hear that you find our service dependable and reliable. It's great to know the free follow-up treatments included with your annual contract have been helpful — we’re always here to ensure your home stays pest-free.

We truly appreciate your support and look forward to continuing to serve you!

May. 19th, 2025

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Rick Lamers

We've used Rove for a number of years. They have provided great service and have kept our home pest free!

11 months ago

Reply from Rove Pest Control

Hi Rick,

Thank you for being a loyal Rove customer over the years! We're so glad to hear that our service has helped keep your home pest-free. It means a lot to us to have your continued trust and support. We look forward to serving you for many more years to come!

May. 12th, 2025

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Susan Brown

Daniel was knowledgeable, told me what he was going to do inside and outside my house. Also very kind.

11 months ago

Reply from Rove Pest Control

Hi Susan,
Thank you for the great feedback! We're so glad to hear that Daniel took the time to explain everything and provided kind, knowledgeable service. Clear communication and professionalism are top priorities for us, and we’re happy that came through. We appreciate you choosing us!

May. 8th, 2025

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Larry

Came at the appointed time and date. I was not home but did see him on the cameras doing the pest control applications.

11 months ago

Reply from Rove Pest Control

Hi Larry,
Thanks for your feedback! We’re glad everything went smoothly and right on schedule. It's great to hear you were able to see the service in action, even while away. If you ever have questions or need a follow-up, we’re just a call away!

Apr. 24th, 2025

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David Bahl

Excellent technician. Went out of her way to make sure we didn't have any concerns and to fully explain all the services she performed.

1 year ago

Reply from Rove Pest Control

Thank you for your kind words, David! We're so glad to hear our technician went above and beyond to ensure all your concerns were addressed and that you felt fully informed about the services performed. Providing excellent service and peace of mind is always our goal. We truly appreciate your feedback and look forward to continuing to serve you!

Apr. 15th, 2025

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Dan Heiar

Arrived in the window time given and the treatment inside was quick. Will need time to determine effectiveness, but the technician was polite and professional.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback, Dan! We're glad to hear that our technician arrived on time and provided polite and professional service. We understand it can take a little time to see the full results, and we're confident the treatment will meet your expectations. If any concerns come up or you have questions along the way, please don't hesitate to reach out — we're always here to help!

Apr. 15th, 2025

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Karen Louise Hutt

Orlando was great. He explained everything well and I am confident you guys will take care of this mouse problem. No more Terminex!!!!

1 year ago

Reply from Rove Pest Control

Thank you, Karen! We're thrilled to hear that Orlando provided you with great service and clear explanations. We appreciate your trust in us to handle your mouse problem and are committed to delivering top-notch pest control. If you ever need anything, don’t hesitate to reach out.

Apr. 2nd, 2025

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Alison Zelms

Jill went the extra mile. Alerting me to my spa top being open (who knows how long) from all the wind we have had. Thank you Jill!

1 year ago

Reply from Rove Pest Control

Thank you, Alison! We're so glad to hear that Jill went the extra mile for you. She truly cares about our customers, and we’ll be sure to pass along your kind words. If you ever need anything, we’re always here to help!

Apr. 2nd, 2025

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Melissa Peterson

Had our 3rd quarterly spray today. Each technician has been great. Explains things to their customers and provides guidance for different seasons.

1 year ago

Reply from Rove Pest Control

It’s fantastic to hear that every technician has been consistently great, Melissa! Taking the time to explain things and provide seasonal guidance shows real commitment to customer care. It must be so reassuring to know that you’re in good hands every visit. Thank you!!

Mar. 27th, 2025

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jennifer prouty

They worked me in right away and cared about my concerns with the box elder bugs. They were able to do so much more than I executed. Very worth it.

1 year ago

Reply from Rove Pest Control

It sounds like they went above and beyond, Jennifer! It's so reassuring when professionals like Rove Pest Control take the time to address your concerns and deliver more than expected. Handling those pesky box elder bugs must have been a relief, and knowing they truly cared about your needs makes it all the better.

Mar. 20th, 2025

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Tanya B

Appreciate the great customer service from Daniel including call ahead, pictures via text and thorough report. Thank you.

1 year ago

Reply from Rove Pest Control

I'm sure Daniel will be thrilled to hear that! It's always nice to know that our efforts are appreciated. If there's anything else you need feel free reach out.

Best Regards,
Rove Pest Control

Mar. 11th, 2025

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Kim Silsley

Daniel was great! I really liked the text with arrival time and the pictures he sent when he was done. Great customer service!

1 year ago

Reply from Rove Pest Control

Thank you so much, Kim! We're thrilled to hear you had a great experience with Daniel. We pride ourselves on clear communication and top-notch service, so it’s wonderful to know the arrival updates and photos made a difference. We truly appreciate your feedback and look forward to serving you again in the future!

Mar. 10th, 2025

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CDme

August is great and has been the technician servicing our home for almost 2 years now. He knows his craft and is friendly and easy to talk to.

1 year ago

Reply from Rove Pest Control

Thank you for your kind review! Building strong relationships with our customers is important to us, and we're delighted that August has been able to do just that over the past two years. We're glad you find him knowledgeable and easy to talk to. We appreciate your business!

Feb. 27th, 2025

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Tom Crisp

Professional, courteous and thorough. Dave answered all my questions and was ver thorough in completing the service today.

1 year ago

Reply from Rove Pest Control

It's wonderful to hear that Dave provided such professional, courteous, and thorough service. We're thrilled that he was able to answer all your questions and complete the service to your satisfaction. Your feedback is greatly appreciated.

Thank You,
Rove Pest Control

Feb. 20th, 2025

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Gene Iserman

They stopped by and put out bait traps. I could literally hear the mice heading for the bait that night. Must have worked.

1 year ago

Reply from Rove Pest Control

Gene, that's some immediate and encouraging feedback! It's great to hear that the bait seems to have made a noticeable difference right away. If you need additional assistance Please feel free to reach out.

Best Regards,
Rove Pest Control

Feb. 20th, 2025

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Todd Rosenow

We appreciate the continued service throughout all of our seasons! I believe this attention has kept any pest issues well under control. Thank you!

1 year ago

Reply from Rove Pest Control

Thank you, Todd, for your ongoing trust in our services! We're glad to hear that our consistent attention has helped keep any pest issues under control. Your satisfaction is our priority. Have a great day!

Best regards,
Rove Pest Control

Feb. 4th, 2025

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Mary Ann

Excellent service by technician. Explained what she was finding and what areas we need to fix. Also reviewed changes she made.Very thorough!!

1 year ago

Reply from Rove Pest Control

Hi Mary Ann,

Thank you for your wonderful feedback! We're delighted to hear that our technician provided excellent service and thorough explanations. Your kind words will be shared with her and the team.

Best regards,
Rove Pest Control

Jan. 27th, 2025

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Emily Gulbranson

Leng is the best! On time, quick to remedy the issue and had tons of great advice to keep other pests away too. Highly recommend!

1 year ago

Reply from Rove Pest Control

Thank you so much for your kind words, Emily! We're thrilled to hear that Leng was able to provide you with timely and effective service, along with valuable advice to keep those pesky critters at bay. Your recommendation means a lot to us! 🐜🕷️

If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊

Best regards,
Rove Pest Control

Jan. 10th, 2025

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Ryan Bowers

I called in October about mice problem right after my quarterly visit. They came out for the first visit to address the problem but failed to notify me so nothing inside was done. Have been asked to pay bill since then and complained about service. Called jan 6th to complain again and they said they cant help until I pay my bill. I said you fix my ongoing mice problem or reimburse me for damages. Then I will gladly pay my bill. They chose to cancel my service.

1 year ago

Reply from Rove Pest Control

The inside service is free of charge and can be scheduled at any time for regular customers in addition to additional services as needed to address pest issues that need additional control efforts. One of the key elements in being a regular customer is paying for services rendered. Since we have not received payment since last spring, we have discontinued service until the account is current. Once the bill from the summer is taken care of we can start to work on the mice that are regularly an issue in the fall and winter. Receiving payment from customers allows us to purchase product and pay the technicians that keep the pests out of our regular customers' homes and businesses. We hope to receive payment soon so we can get the ball rolling with you.

Jan. 8th, 2025

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Alli Busse

We have used Rove for two years. The technicians are always friendly, knowledgeable and thorough in explaining the services provided.

1 year ago

Reply from Rove Pest Control

Thank you, Alli! It's wonderful to hear that you've had such positive experiences with Rove over the past two years. It sounds like the technicians consistently provide excellent service by being friendly, knowledgeable, and thorough in their explanations. Looking forward to continuing to service your Home.

Jan. 6th, 2025

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Joan Sirotiak

My technician was wonderful, did everything on the contract, making me feel like this is a value added service for me to have!

1 year ago

Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that our technician provided you with excellent service and fulfilled all the contract requirements. It's our goal to ensure that every customer feels valued and receives top-notch service. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future.

Jan. 3rd, 2025

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Jeremy Neal

Not sure what he really did today. I did see the bait stations and he did show me that 1 of the 3 that were previously set needed to be refilled. He did add a few more bait stations but I wonder why the first tech didn't do that In the place. I tried to explain the problem I was was having and he really didn't seem to care. He told me he was was going to use a spray on the inside of the house and dust the outside. Not sure all that got done he was only here for about 12 minutes

1 year ago

Reply from Rove Pest Control

Thanks for letting us know things are not aligning with the service standards we have set for our team. Please give us a call so we can find out more and figure out what all needs done for getting your service up to the level it should be at and correcting/training the tech in question. I tried looking up your account, but it appears it is under a different name. We look forward to hearing from you and getting a solution in place!

Nov. 27th, 2024

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Janet Sidley

David was thorough with treating my home inside and out. I would highly recommend him for his knowledge on how to treat different areas.

1 year ago Edited June 6, 2025

Reply from Rove Pest Control

Thank you for your feedback, Janet. We’re so glad to hear that you were pleased with the professional service provided during your visit. Our team works hard to ensure every customer receives top-quality care, and it’s great to know that we met your expectations. If there’s anything else we can assist with, please don’t hesitate to reach out. We’re here to help!

Nov. 27th, 2024

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TCubed

Ariel was extremely thorough. He found a nest of wasps that we had no idea existed. He listened to our concerns and addressed them all.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback! We're so glad to hear that Ariel was able to thoroughly assess the situation and even discovered the wasp nest that you weren’t aware of. It's great that he took the time to listen to your concerns and address them all. We truly appreciate you sharing your experience and are happy that Ariel was able to provide the service you needed!

Nov. 5th, 2024

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Tracy Nguyen

I feel like our technician wasn’t thorough enough. He was in the house for maybe 10 minutes and then left. There are still bug activities after I returned to the house 4 hours later as instructed. I understand that it won’t go away all at once but I feel that the problem wasn’t even properly addressed.

1 year ago

Reply from Rove Pest Control

Thank you for letting us know you are concerned about the time spent, the thoroughness, and the results. I tried to look up your account, but could not find the first and last name combo to reach out directly. If you wouldn’t mind giving us a call, we would be happy to review what was done and see what else needs done to ensure we are on the right track. We look forward to hearing from you!

Oct. 30th, 2024

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Paul Befort

I wish the technician could set out more poison at a time but I appreciated how Sue really took the time to track down the source of rodent activity.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback. We're glad to hear that Sue's dedication to finding the source of the rodent issue was helpful. We always strive to balance effectiveness with safety, and your input on the amount of poison used is valuable to us. We'll review our protocols to ensure we're providing the best possible service while adhering to safety standards. Your satisfaction is our top priority, and we appreciate the opportunity to serve you.

Oct. 14th, 2024

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Roy Campen

Daniel is extremely thorough in his inspection and mitigation efforts. He is committed to resolving our continued mice issue.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Daniel's service. We are delighted to hear about his thorough approach to inspection and mitigation, and his dedication to resolving your mice issue. Your feedback is invaluable to us, and we will ensure that Daniel receives the recognition he deserves. Please do not hesitate to reach out for any further assistance.

Oct. 11th, 2024

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Robert Levy

Sue is an excellent technician. He puts extra care into his service and courteously explains everything. We prefer him to be our regular guy

1 year ago Edited November 6, 2024

Reply from Rove Pest Control

Thank you, Robert.

Oct. 11th, 2024

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Howard Haddox

Tony did a amazing job!! Every time we have a issue with pest they Rove sends there best out to take care of our pest problems!

1 year ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Tony provided exceptional service and resolved your pest issues effectively. At Rove, we're committed to sending only the best technicians to ensure your home remains pest-free. Your satisfaction is our top priority, and we look forward to serving you in the future. Should you need us again, rest assured that we're just a call away.

Sep. 27th, 2024

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Nick Biagini

He did an amazing job. Identified the problem, took care of it quickly, and cleaned up afterwards. Couldn't be more happy with the guy you sent out.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our technician provided you with excellent service and resolved your issue efficiently. Your satisfaction is our top priority, and we're glad to have met your expectations. We look forward to serving you again in the future.

Sep. 23rd, 2024

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Deborah Tiedeman

I really appreciate how quickly you came to retreat problem areas. It takes a while to get those wasps to leave. Thanks.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service. We understand the urgency when it comes to pest control and are glad, we could address the problem areas efficiently. Your satisfaction is our top priority, and we're here to help whenever you need us. Please don't hesitate to reach out for any further assistance. Thank you for choosing us to help keep your space wasp-free!

Sep. 20th, 2024

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Anne P

Daniel did a FANTASTIC job. He took his time and was very thorough! I highly recommend Rove and I especially recommend Daniel!

1 year ago Edited March 10, 2025

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear about your satisfactory experience with Talin's service. His attention to detail and proactive approach in handling unexpected issues like the wasp nest are qualities we value highly. We'll ensure that Talin receives the recognition he deserves, and we look forward to continuing to serve your needs with the same level of excellence.

Sep. 20th, 2024

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Andrew Markwardt

I was created warmly by Jose, showed him the issue and he got to work. He and his partner quickly did a great job! Thank you so much!

1 year ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jose and his partner! Our team is dedicated to providing warm and efficient service, and it's wonderful to know that we've succeeded. Thank you for taking the time to share your feedback. We look forward to serving you again in the future!

Sep. 13th, 2024

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Mary Schaffer

We received excellent service today from Rove Pest Control. Our technician, David, was very knowledgeable and thorough. Highly recommend.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent service and that you were satisfied with the thoroughness and knowledge he brought to the job. Your recommendation is greatly appreciated, and we look forward to serving you again in the future.

Sep. 13th, 2024

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Maryam Becker

Jordan was a great technician and we were grateful for him and his expertise. We are still noticing some wasps where we sprayed so hopefully we will see resolution soon!

1 year ago

Reply from Rove Pest Control

Thanks for the feedback on Jordan. That is helpful and fun to share with him. On the wasps, if you aren't seeing a significant decrease by the end of this week, call us and we will schedule a free follow up to give them another shot. Have a great day!

Sep. 9th, 2024

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Stephen Moore

Sue was knowledgable, fun and easy-going. He performed our service in a timely manner and was an excellent communicator.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sue. We are thrilled to hear that you found Sue to be knowledgeable, fun, and easy-going. It's always encouraging to know that our team is performing services promptly and maintaining clear communication. We look forward to serving you again!

Sep. 4th, 2024

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Thank You Rove

Meghan is the best….professional, go above and beyond to make sure she gives me the best service and does it all with a friendly smile on her face.

1 year ago Edited February 25, 2025

Reply from Rove Pest Control

We're delighted to hear that Megan provided you with thorough and considerate service. Ensuring your home is secure from pests is our top priority, and it's great to know that Megan's attention to detail made a positive impact. Thank you for taking the time to acknowledge her hard work. We appreciate your feedback and look forward to serving you in the future.

Aug. 27th, 2024

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Ruby Balfour

This company seems to really know what they are doing ! Each technician they have had come out have been so kind and knowledgeable!

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our team's expertise and kindness made a great impression. Our technicians are committed to providing exceptional service and sharing their knowledge with our customers. We appreciate your recognition of their hard work and look forward to serving you again in the future.

Aug. 23rd, 2024

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Michael Vegell

Very knowledgeable and kind. Really appreciate the technician’s attention to detail and advice about how to handle the coming days after treatment.

1 year ago Edited December 23, 2024

Reply from Rove Pest Control

Thank you, Michael.

Aug. 9th, 2024

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Marcie Richie

Sue was personable, helpful and explained what he was going to do the help my situation. It was a pleasure to meet with him.

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and the time you took to share your experience with Sue. We are delighted to hear that you found our staff personable and helpful. We strive to provide excellent service and clear communication, so it's gratifying to know that Sue met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again.

Aug. 9th, 2024