Name: Rove Pest Control
Rating: 4.8

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Megan McConkey

technician was very nice and knew what they were doing. I did not love that I had to instruct her where to spray, wish they would have just gone in and done everything without me having to decide where to spray

1 year ago

Reply from Rove Pest Control

Thanks for that feedback. The technician who visited you today is accustomed to doing first services where people tend to have a lot more input on exactly what they want treated. Moving forward, you will have a regular technician that will get constantly evolving notes from previous visits and observations. You should only need to provide input if there is something you particularly want them to focus on. Thanks for your business and feedback. We look forward to taking great care of things for you!

Aug. 16th, 2024

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Johnny Ware

Claire was very detailed, knowledgeable and she did a great job! She made it worth the money, we have been a customer for a number of years and has never had a technician go the extra mile like she did!

1 year ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Claire. Her dedication to going above and beyond reflects our commitment to providing exceptional service. We're honored to have you as a long-term customer and look forward to continuing to exceed your expectations.

Aug. 9th, 2024

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Karie Magnuson

Amazing service !!! Won’t over and above. Checked all my stations for mice removed bee nest and sprayed for spiders. Very polite and it was a very hot day !!!!

1 year ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that our service exceeded your expectations, especially under the challenging weather conditions. Ensuring the comfort and safety of your home is our top priority, and we're glad we could effectively address your concerns with pests. Your satisfaction is our greatest reward, and we look forward to serving you again in the future.

Aug. 5th, 2024

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Carly Johnson

She was so great and kind! Message me before the appointment and phone call which was super great as I was on a meeting so I could reply back to the message!

1 year ago

Reply from Rove Pest Control

Glad to hear this, Carly.

Aug. 5th, 2024

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Kristen Christensen

We have a wasp issue on our deck; we continue to see wasp activity even after treatments. Today, technician was out, 2 nests knocked down (left on ground). Hate to say I feel the techs have been lazy & not finding the source so we continue to have issues.

1 year ago

Reply from Rove Pest Control

Thanks for letting us know. We’ll reach out to you to get things on the right track!

Jul. 31st, 2024

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Robert S

Great service! Very friendly and professional. Leng Y came out and did a thorough job checking the house. He took care of vole stations and sent a helpful summary report.

1 year ago Edited March 4, 2025

Reply from Rove Pest Control

Thank you for your kind words and for recommending Rove. We're thrilled to hear about your positive experience with our team and especially with Leon Y. It's always our goal to provide knowledgeable and timely service, and we're glad that Leon was able to embody these values. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Aug. 23rd, 2024

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Hannah Erickson

Talin is always great. We love that we always get the same expert and he is always polite, respectful, and insightful with answers and the work he does.

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Talin's dedication and expertise. We are thrilled to hear about your positive experience and are proud to have Talin as a part of our team. His commitment to providing respectful, insightful, and expert service is a great example of the standards we strive for with every customer interaction. Your feedback is greatly appreciated and will be shared with Talin as a testament to his exceptional work.

Jul. 30th, 2024

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Connie OBrien

Daniel is always to positive, friendly and get right to work. We always feel comfortable having him in our home and know that he is always going to do a great job for us!

1 year ago Edited February 4, 2025

Reply from Rove Pest Control

Thank you, Connie.

Jul. 19th, 2024

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Mark Monson

Aiden was very polite and explained what was done and why. It was a pleasure talking to him and impressed me with the time he took explaining everything.

1 year ago

Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that Aiden provided you with excellent service and took the time to explain everything thoroughly. It's wonderful to know that his politeness and dedication made a positive impression on you. We'll be sure to pass along your compliments to Aiden. If you have any further questions or need assistance, please don't hesitate to reach out.

Jul. 12th, 2024

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Shannon Sassen

I can attest to why Rove Pest Control has received so many 5-star reviews! Excellent work performed with outstanding customer service. Very, very highly recommend

1 year ago

Reply from Rove Pest Control

Thank you for your glowing review and high recommendation! We're thrilled to hear that you've had a positive experience with Rove Pest Control. Our team is committed to providing excellent service and we're glad to have met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jul. 10th, 2024

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Jeff Schoenberg

Services performed professionally. Areas of concern reviewed and addressed. Would like to see more detail in the call report regarding pest activity seen by technicians.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to provide feedback on our services. We're pleased to hear that our professionalism and attentiveness to areas of concern met your expectations. We understand the importance of detailed reporting and appreciate your suggestion for more comprehensive documentation of pest activity observed by our technicians. We are committed to continuous improvement and will take your feedback into consideration to enhance our call reports. Ensuring our customers are well-informed is a priority for us, and we look forward to providing you with even more detailed insights in the future.

Jul. 1st, 2024

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Nico Samuelson

Sue is phenomenal. He has been to my house multiple times and I cannot stress how much I appreciate his know-how. I couldn’t be happier with the service.

1 year ago Edited December 17, 2024

Reply from Rove Pest Control

Thank you, Nico. We will be sure to pass this along to Sebastian. Have a great weekend!

Jun. 21st, 2024

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Lisa Burnside

He explained what he was doing and why. He also told me what to expect over the next 2 days and let me know how what he was doing would affect the dogs.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback. We're delighted to hear that our team provided clear and informative service. Understanding the process and potential impacts is crucial, especially when pets are involved. We're committed to ensuring that you and your furry friends have a comfortable experience. Your satisfaction is our top priority, and we look forward to serving you again.

Jun. 12th, 2024

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mary ostrander

my technician was great. I received a phone call ahead of time to let me know his approximate arrival. He was thorough and answered all my questions. thank you so much.

1 year ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with our technician. Our team is committed to providing excellent service and clear communication, so it's wonderful to know that we met your expectations. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Keith Setterstrom

The person who came today was different than previous. It seemed he didn’t want to hear what we had to say. The spray on the window shills were big drips which dryed a white color. Previously it was a mist spray not big drops. Two technicians were here one outside and one inside. Seemed to be a quick visit.

1 year ago

Reply from Rove Pest Control

Thanks for letting us know about the changes you noticed. We want to make sure that we keep a consistent service delivery, so we will reach out to you to see what else needs done to get things where they should be. We will add notes to your account to reinforce the standard protocol of being more cognizant of potential dripping on the windows. We look forward to speaking with you and getting things back on the right track!

May. 30th, 2024

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Wendy Little

Patriot was so nice and went over everything with me and hopefully solved the two issues I had a concern about. Hopefully I will see him again on future visits.

1 year ago

Reply from Rove Pest Control

Thank you, Wendy! I'm glad you were happy with Patriot's service. He is one of our rising stars!

Jun. 4th, 2024

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Jerome Degerness

On time. Professional, informed responses to all questions. Complete review inside and out with perspective regarding the season and how this year is unique.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our punctuality and professionalism met your expectations. Our team is committed to providing thorough inspections and informed responses, tailored to the unique aspects of each season. Your satisfaction is our top priority, and we look forward to serving you in the future.

Jun. 5th, 2024

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Mae Erickson

Jill is an excellent technician and has been our main tech for the past several years. She is very knowledgeable and we have confidence in her service. Well done.

1 year ago Edited June 28, 2024

Reply from Rove Pest Control

Thank you, Mae.

Jun. 5th, 2024

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Gerry Whatton

Rachael M. Was Very Knowledgeable And Courteous. She was very thorough and did a Great job👍 She's diffently an asset to the company!!!!!! Thanks 😊 Gerry W.

1 year ago Edited June 13, 2024

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Daniel's knowledge and courteous demeanor made a positive impact on your experience. Our team is committed to providing excellent service, and it's great to know that we've succeeded. We look forward to serving you again in the future!

Jun. 7th, 2024

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Emma Zumsen Minneapolis, MN

Based on the description of the remediation service the booking person provided I was expecting full remediation inside and out. But when the tech arrived I was informed they could only do the foundation of the exterior (I had told the booking person I had a hole in the eaves of my roof that something was getting into). Internally, the tech's lack of experience and or thoroughness was evident. They asked where I had seen evidence of mice and only casually looked around. I asked them to move anything they needed to but nothing was moved and only bait boxes were used inside. I had mentioned radiators seemed to be a point of access but none of the holes were plugged and the tech didn't look anywhere except the specific places I (the non-rodent expert) told him to. I've now seen a mouse mosey out of a radiator pipe gap and cleaned out and plugged a major hole in an area where the tech just dropped a bait box. He was in and out in :30 minutes.

1 year ago

Reply from Rove Pest Control

Thanks for letting us know there is continued activity. We’ll reach out to you to get a few more details and get a free follow up service scheduled as needed under your service guarantee. We know mice are alarming and frustrating. We will take the necessary steps to get them taken care of for you. We look forward to speaking with you!

Feb. 15th, 2024

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James Westerhaus

Jonah was very professional and at the same time, friendly and personable. I knew immediately upon meeting him that I could trust him to take care of any pest issues.

1 year ago Edited February 28, 2025

Reply from Rove Pest Control

Thank you, James. We will be sure to pass this along to Zach.

Jun. 7th, 2024

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Patty Donnelly Lakeville, MN

Brad was awesome. Very knowledgeable and explained exactly what he was going to do. Also very patient with all my questions. Thank you for your time, so appreciated!

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We're delighted to hear that Brad provided you with excellent service and was able to assist you thoroughly. Our team is committed to offering knowledgeable and patient support to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Lena K. Gardner El Cajon, CA

Well the technician was friendly and seemed competent. Unfortunately, he did NOT help my mouse issue. Not even a decrease in activity. Now I just feel frustrated and still need help. But have to save up again. The mice are still finding their way into my condo.

1 year ago

Reply from Rove Pest Control

We are glad to hear the technician experience was spot on. Now we just need to get the mice caught up to speed. Sometimes one time visits will work with rodents, but those aren't the standard. I'll have your account rep reach out to you to help you get a discount and apply what you have already spent toward a plan that will fit your needs best. We look forward to the next steps with you!

Jan. 26th, 2024

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Ronna Smitherman Hugo, MN

Travis was on time and very professional. He has inspected my home earlier and remembered the ins and outs of the property. He is personable and I appreciate his work.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Travis. We are thrilled to hear that his punctuality and professionalism stood out to you during the inspection process. It's wonderful to know that his familiarity with your property and personable approach made a lasting impression. We truly value your appreciation of Travis's work and look forward to serving you again in the future.

Jun. 10th, 2024

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Juan Aureoles Phoenix, AZ

Showed up right on time and took care of our exterior and interior in a timely manner. Checked everywhere without being prompted to do so. Very friendly as well!

2 years ago

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Amy Katherine Luoma South Lyon, MI

JB was very thorough and came exactly when this was scheduled. I have had him before, he’s really good and I like dealing with him for this service.

2 years ago

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Char Wilson Rochester, MI

JB and Paul sprayed lawn today. JB was very knowledgeable and provided great Instructions on what to do after they sprayed. Very please with the professionalism of ROVE!

2 years ago

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Lillian Lewis Gilbert, AZ

Rob was great at letting me know when he was coming, when he was here and what he would be doing since this was my first time working with him. The service was great!

2 years ago

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Mary Jo Cress Berkeley, CA

Rove always does a great job with our pest Robles PLUS they have the best customer service! Diane is especially helpful, knowledgeable and kind. I highly recommend Rove!

3 years ago

Reply from Rove Pest Control

Thank you so much for the positive words! We are so happy that we are able to be so helpful, especially Diane! Have a wonderful day!

Oct. 17th, 2022

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Dale Morris Garden City, MI

Very Informative, knowledgeable,and Professional. Did a great job, explained in a though manner,what he was doing. Would recommend to family and friends!

3 years ago

Reply from Rove Pest Control

Thank you for your positive review! We pride ourselves on our technicians knowledge and service! We are so happy that we were able to help!

Oct. 20th, 2022

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Kelsey Tinklenberg Minneapolis, MN

The representative was extremely friendly and nice, however there are still spiderwebs around my house that he didn’t wipe down, there’s a ton of spiderwebs in my shed that did not get wiped out, I’m not even sure if he sprayed in there. I thought that was part of my service. At this point in time I am really unsatisfied with the service that I have been receiving

4 years ago

Reply from Rove Pest Control

Thanks for letting us know. I have let customer service and the service manager know we need to get things squared away for you. We look forward to connecting with you to get a better solution scheduled.

Aug. 16th, 2021

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Eugene Zanella Hopkinton, MA

Everything went smoothly from making appointment through this review. Added more request for areas treated and technicians were happy to meet our requests!

4 years ago

Reply from Rove Pest Control

We are thrilled we were able to take care of what was needed. Anytime something specific needs attention, just let us know. Have a great weekend!

May. 27th, 2021

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Lisa Ann Meuwissen Minneapolis, MN

Nicholas did an EXCEPTIONAL job as usual! He was so professional, diligent, thorough and so nice. We are so impressed and would recommend him and your company to anyone.

4 years ago

Reply from Rove Pest Control

Thank you for your business and support. Nicholas will be excited to hear what you have to say. Keep us posted if you need anything else before we see you again.

May. 20th, 2021

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Franko Gabbara Rochester, MI

By far the best tech in the pest industry. always on time and check with the customers on whether they have any additional areas need to be treat prior to his departure.

4 years ago

Reply from Rove Pest Control

That is fun to read, thanks for sharing! This will be a fun piece for today's meeting. Keep us posted if you need us to take care of anything else before it is time to see you again. Thanks and have a great day!

May. 19th, 2021

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Nathan Luscri Eden Prairie, MN

Friendly people on the phone and those who come to the house. Always come back in a timely fashion if I need a return visit. Very pleased after several years of service.

4 years ago

Reply from Rove Pest Control

We sure appreciate the continued support. Thank you for the helpful feedback. This will go a long way in keeping the team pointed in the right direction. Have a wonderful week!

May. 20th, 2021

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Alejandro Cortez White Lake, MI

The technician did not attempt to present themselves even though i was home. I saw them work to remove the wasp nests but nothing else. They were here for a few minutes. I saw no application or treatment for insects on my property. I don't believe I will retain this service.

4 years ago

Reply from Rove Pest Control

Thank you for letting us know. I see that things are already set up in your account to have a free re-service done soon. Please give us a call if things are not done as they should. We stand behind our service and fully expect you will see the results you should get moving forward. Thank you and have a great day!

May. 17th, 2021

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Patricia Leahy

thanks for the thorough job and professionalism and answering all my questions. job well done. love this service, no spiders, no mice, no crawlling things.

4 years ago Edited August 21, 2024

Reply from Rove Pest Control

Talin will be excited to hear this, I look forward to sharing it with the team as well. Thank you for your support and keep us posted if you need anything else before we do our best to send Talin your way again!

May. 17th, 2021

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78Knucklez Phoenix, AZ

Only 3 visits in but zero issues and excellent pest control so far. Techs are very courteous and they never act like they got to leave before they even got here

4 years ago

Reply from Rove Pest Control

That is wonderful news, we want to keep that focus on you while we are there. If anything needs more of our focus before the next visit, just let us know. Otherwise, thank you for your business thus far and we look forward to providing many more. Have a wonderful week!

May. 11th, 2021

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Don Penrod Phoenix, AZ

Very professional very thorough and really friendly thank you for such a good job I would recommend you and your company to anyone looking for Pest Control

4 years ago

Reply from Rove Pest Control

That is a great stack of adjectives to share with the team to encourage them to keep serving in that direction. Thank you for your business and support.

May. 7th, 2021

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Malys Lovan

Daniel did a great job spraying all the bees nests. Thank you, Daniel!

5 months ago

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Michelle Holt

Jill was very pleasant and I learned a lot about ants from her today!

5 months ago

Reply from Rove Pest Control

Thank you, Michelle! We’re so glad to hear that Jill made a great impression and shared helpful information about ants with you. She’s passionate about what she does, and it’s always great to hear when that comes through during a service. We appreciate you taking the time to leave a review!

Jun. 18th, 2025

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Ryan Stanaway

Concise and to the point, yet friendly! Really appreciated the photos, too

5 months ago

Reply from Rove Pest Control

We appreciate your feedback, Ryan. We are thrilled to hear that you had a great experience with our team and that the pictures were beneficial to you. Thank you for choosing Rove!

Jun. 13th, 2025

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Meghan OHare

Daniel J did an excellent job, he was very thorough and communicative.

5 months ago

Reply from Rove Pest Control

Thank you, Meghan! We’re so glad to hear that Daniel J. provided thorough and communicative service. We’ll be sure to pass along your kind words to him. We appreciate you choosing Rove Pest Control!

Jun. 12th, 2025

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Troy Mcnamara

Applicator did a great job. Answered all my questions and took care of all of our concerns.

5 months ago

Reply from Rove Pest Control

Thank you, Troy! We’re happy to hear your applicator did a great job and took the time to address all your questions and concerns. We appreciate your trust in Rove Pest Control and look forward to continuing to serve you!

Jun. 12th, 2025

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Kathy Engesser

Everything. Our rep, Daniel J, was wonderful. Professional, friendly, informative and on time.

6 months ago

Reply from Rove Pest Control

Hi Kathy,
Thank you so much for your kind words! We're thrilled to hear that Daniel J. provided you with such a positive experience. Being professional, friendly, and informative is exactly what we strive for, and we're glad Daniel made a great impression. We truly appreciate your support and look forward to continuing to serve you!

May. 22nd, 2025

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The Cove

Daniel did a great job. He let us know exactly what he did and he worked quickly. Thanks Daniel!

6 months ago

Reply from Rove Pest Control

Hi there,

Thank you for the great feedback! We're so glad to hear Daniel did a great job and kept you informed throughout the process. We’ll be sure to pass along your kind words to him — he’ll really appreciate it!

Thanks again for choosing us, and don’t hesitate to reach out if you ever need anything.

May. 19th, 2025

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Alice Duncanson

Talin does a great job!! I had other reps from Rove but Talin found my problem on his first visit.

7 months ago

Reply from Rove Pest Control

Thank you so much for your kind feedback! We’re thrilled to hear that Talin was able to identify the issue so quickly and provide the effective service you needed. We’re proud to have him on the Rove team, and we’ll be sure to share your comments with him. We're always here if you need us!

May. 1st, 2025

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Michelle Magelssen

Cody is the best, he is very knowledgeable and has extremely good customer service.

7 months ago

Reply from Rove Pest Control

Hi Michelle,
Thank you so much for the wonderful feedback! We’re thrilled to hear that Cody’s knowledge and excellent customer service made such a positive impact. We’ll be sure to pass along your kind words to him!

Apr. 24th, 2025

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rosanne bravo-thiel

Sang K was very professional and answered all my questions. He did a great job. Thank you

7 months ago

Reply from Rove Pest Control

Hi Rosanne,
Thank you for the kind words! We’re so glad to hear Sang K provided professional service and took the time to answer all your questions. We’ll be sure to pass along your thanks—he’ll appreciate it! Don’t hesitate to reach out if you ever need us again.

Apr. 24th, 2025

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Estelle Jensen

I was unaware anybody came by, wasn’t given a time frame, and have usually had the technician come inside to check the indoor traps.

7 months ago

Reply from Rove Pest Control

Thank you for letting us know we had a disconnect. We will reach out to make sure your service notifications are set up right and get a free return visit schedule to take care of the inside. We look forward to speaking with you!

Apr. 17th, 2025