Name: Rove Pest Control
Rating: 4.8

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Mike Brown Hopkinton, MA

Bill is a great tech. Came to the door and showed tremendous care and consideration for our dog. Then he did a very thorough job of spraying our foundation, shrubs, trees and deck. We have been using Rove for 3 years now and the difference is incredible. We can actually enjoy our back deck without being attacked by mosquitos!

3 years ago

Reply from Rove Pest Control

Taking a yard back from mosquitoes has got to be one of their greatest joys in life. Bill will really appreciate hearing how his efforts have been fruitful. Keep us posted on any additional needs that arise. Thank you for your business and ongoing support!

May. 7th, 2021

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Ahmed Hamza

She was great, explained everything and show us how control fruit flies

2 months ago

Reply from Rove Pest Control

Thank you, Ahmed. Glad to hear everything was explained and addressed at your service. We look forward to seeing you again in the future.

Sep. 4th, 2024

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john mannillo

he was very helpful and made sure everything was taken care of

2 months ago Edited August 27, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our commitment to punctuality and quality service meets your expectations. Our team strives to provide consistent and reliable service on every visit. Your satisfaction is our top priority, and we look forward to continuing to serve you with excellence.

Aug. 27th, 2024

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Bobby

Fast and effective. Asked for any specvific issues before he started.

2 months ago

Reply from Rove Pest Control

Thank you for your positive review! We're thrilled to hear that you appreciated the speed and effectiveness of our service. It's important to us to address any specific concerns our customers may have, ensuring a tailored and satisfactory experience. Your feedback is invaluable and helps us maintain the high standard of service we strive to provide. We look forward to serving you again in the future!

Aug. 22nd, 2024

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Doreen Kruschke

Pleasant and kind. Covered.everything we asked him to check. Thanks!

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our service met your expectations and that you found our team to be pleasant and thorough. Your satisfaction is our top priority, and we appreciate the time you took to acknowledge our efforts. We look forward to serving you again in the future. Thank you for choosing us!

Aug. 21st, 2024

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Enid Weichselbaum

Friendly service but technician left beehives on front step as well as a dead mouse. I expected spider webs to be removed. They were not.

2 months ago

Reply from Rove Pest Control

I'm glad that the technician was friendly, but the situation with the wasp nests, mouse, and spider webs is unacceptable. We will reach out to set up a free follow up to make sure everything mentioned as well as the rest of the service is up to our expectations and standards. We look forward to getting things resolved for you!

Aug. 21st, 2024

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Cindy Rollins

Thank you for the detailed report of the services and products provided.

2 months ago

Reply from Rove Pest Control

You are very welcome, Cindy. Glad to hear you were happy with the services provided.

Aug. 22nd, 2024

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Joanna Jaeger

Enya was very fast and nice! I'm very glad we started with Rove.

2 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Enya provided you with excellent service and that your experience with Rove was a positive one. Our team is committed to delivering fast and friendly service, and it's great to know that we've succeeded. We look forward to continuing to serve you in the future!

Aug. 15th, 2024

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Bill Sears

We were not home so cannot give a review. You cannot expect a review of anything we did not see/experience.

2 months ago

Reply from Rove Pest Control

No worries at all. That accurately describes the pest control experience. When it works best, there is nothing to notice. On the other hand, if you notice an increase in activity, just call us and we will return free of charge to take care of it. Have a great day and thank you for your business and support!

Aug. 15th, 2024

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Laurel Dewald

Jill always does a great job. Recently I have had some wasp issues and they took care of it.

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Jill consistently delivers excellent service and that your wasp problem was resolved swiftly. Our team is committed to providing effective solutions for all your pest control needs. Your satisfaction is our top priority, and we look forward to serving you in the future.

Aug. 2nd, 2024

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Sharon Stoffel

Sam is very polite. He asked appropriate questions and provided excellent service.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with us. We're thrilled to hear that Sam provided you with excellent service and made sure all your questions were addressed. Our team is committed to offering only the best service, and it's wonderful to know that Sam's efforts have been recognized. We look forward to serving you again in the future.

Jul. 30th, 2024

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cleve crowningshield

Very professional, well-versed and explained all to be done today and follow up visits

3 months ago

Reply from Rove Pest Control

Thank you.

Jul. 25th, 2024

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Peg

Missed spiderwebs on east side. A wasp nest remained on roof peak (don’t know if it was treated) not a very thorough job overall.

3 months ago

Reply from Rove Pest Control

Thank you for letting us know about the room for improvement. Please call us so we can set up a free follow up service for you and figure out which technician needs some additional training. We look forward to hearing from you!

Jul. 16th, 2024

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Craig REINERS

Rodents damaged my A/C beyond repair- had to spend over $ 10K to replace. I requested ROVE to delete my last billing for supposed service less than 48 hours before the problem was identified and they refused.

3 months ago

Reply from Rove Pest Control

Thanks for bringing this situation to our attention. Mice can be very frustrating to deal with especially with their desire to chew through things. I’m going to look into your account and the service history and work on a better solution for you. We look forward to speaking with you soon with a better plan for this terrible situation. We hope you have your cool air up and running soon!

Jul. 19th, 2024

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David Quinn

Was on time and friendly. Resolved the issue. Was able to get them out in 2 days to treat a wasp nest.

4 months ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that our team's promptness and friendliness left a positive impression. It's our top priority to address issues like wasp nests efficiently and effectively. We appreciate you taking the time to acknowledge our service and look forward to assisting you in the future.

Jun. 21st, 2024

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Kat Booker

Thank you, my service tech yesterday was awesome Great spirited person. Very attentative and kind

4 months ago Edited September 9, 2024

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Sam! It's wonderful to know that he was attentive to your concerns and provided thorough service without rushing. We truly value customer satisfaction and are glad that Sam's dedication reflected this commitment. Your feedback is greatly appreciated, and we look forward to continuing to provide you with quality service. Thank you for choosing Rove!

Jun. 12th, 2024

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Kim Pellett

This company has harassed our whole city the past few days. A whole thread of citizens saying this company showed up and would not leave upon request, ignored no solicitation signs, past 9pm. Rude and unprofessional. Couldn’t imagine working with this unethical company.

5 months ago

Reply from Rove Pest Control

I'm sorry you and your neighbors were treated that way. That is not in line with our training and policies. I will cover this with the sales team as a whole and if you would be kind enough to email me your address to robg@rovepc.com, I will be able to drill down to which rep needs further action. I apologize and appreciate your hep.

Jun. 12th, 2024

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Jeanette Tschida

Zack is knowledgeable, helpful, efficient. Answers all our questions. Great employee to have on the Rove team.

5 months ago

Reply from Rove Pest Control

Thank you, Jeanette! We appreciate your review. We value our customers and appreciate the time you took to share your experience. I'm Glad you were happy with the service Zack provided!

Jun. 4th, 2024

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Katie Goggins

Always friendly. Always asks if need anything new. So nice to our dogs and they are crazy. Good guy

5 months ago

Reply from Rove Pest Control

Thank you, Katie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Lelis Brito

Friendly, thoroughly explained what they saw in the traps, and found entry points into the house that had not previously been detected. Thank you!

6 months ago

Reply from Rove Pest Control

We are thrilled to hear that you had a positive experience with our service! Our team is committed to providing thorough and friendly service, and we're glad we could help identify previously undetected entry points in your home. Your safety and satisfaction are our top priorities. Thank you for choosing us and for taking the time to leave a review.

Jun. 5th, 2024

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Tom Czech

Ari, is a great technician, and the reason we renew. An office issue: can we receive a "window" of appointment time vs waiting all day .

6 months ago

Reply from Rove Pest Control

Thank you for your kind words about Ari; we're thrilled to hear that his service is the reason you choose to continue your partnership with us. We understand that your time is valuable and waiting all day for an appointment can be inconvenient. If you would like a timed appointment, please give us a call before your next scheduled service and we can give you a two-hour window for the technician to arrive for your convenience. Your feedback is greatly appreciated and helps us improve our service.

Jun. 5th, 2024

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Rachel Jensen

Ariel was great! Super helpful, knowledgeable, and personable. Great experience and am very happy with the service provided!

7 months ago Edited September 9, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and found our technicians to be knowledgeable and friendly. Your recommendation is highly appreciated, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Patty Curtin

Jose was very helpful explaining the process of the applications. On time! Very professional and friendly. Thank you Jose! Job well done.

7 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jose! Our team is dedicated to providing clear and comprehensive explanations, punctuality, and a friendly service. Jose exemplifies our commitment to excellence, and we're glad he could assist you effectively. Thank you for taking the time to acknowledge his hard work. We look forward to serving you again!

Jun. 5th, 2024

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Joan Boyd

Daniel D was on time, thorough in his work, great communication skills (explained everything he was going to do), and friendly.

7 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel D provided you with timely and thorough service. It's always our goal to communicate effectively and ensure a friendly experience. We look forward to serving you again in the future.

Jun. 5th, 2024

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Jeanne Logeais

I never have any wasp nests left after treatment. I had a real problem with wasps before Rove and now Rove keeps the wasps away.

7 months ago Edited June 12, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you are satisfied with the thoroughness and attention to detail of our service. Ensuring that every nook is checked and cleared is part of our commitment to providing excellent service. We look forward to serving you again in the future.

Jun. 5th, 2024

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Dennis Feller Chicago, IL

Very knowledgable. Great customer service skills. Answered all my questions. We want him back on future service calls

8 months ago

Reply from Rove Pest Control

Thank you, Dennis.

Jun. 5th, 2024

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Stan Miller Albert Lea, MN

The support staff at Rove Pest Control were very helpful and friendly. They communicated with me effectively and followed up with me as promised.

8 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our team. We are thrilled to hear that our support staff provided you with the helpful and friendly service we strive for at Rove Pest Control. Effective communication and reliable follow-up are core to our customer service commitment. We look forward to serving you again in the future.

Jun. 7th, 2024

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Patty Donnelly Lakeville, MN

Brad was awesome. Very knowledgeable and explained exactly what he was going to do. Also very patient with all my questions. Thank you for your time, so appreciated!

9 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We're delighted to hear that Brad provided you with excellent service and was able to assist you thoroughly. Our team is committed to offering knowledgeable and patient support to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Lena K. Gardner El Cajon, CA

Well the technician was friendly and seemed competent. Unfortunately, he did NOT help my mouse issue. Not even a decrease in activity. Now I just feel frustrated and still need help. But have to save up again. The mice are still finding their way into my condo.

9 months ago

Reply from Rove Pest Control

We are glad to hear the technician experience was spot on. Now we just need to get the mice caught up to speed. Sometimes one time visits will work with rodents, but those aren't the standard. I'll have your account rep reach out to you to help you get a discount and apply what you have already spent toward a plan that will fit your needs best. We look forward to the next steps with you!

Jan. 26th, 2024

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Ronna Smitherman Hugo, MN

Travis was on time and very professional. He has inspected my home earlier and remembered the ins and outs of the property. He is personable and I appreciate his work.

9 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Travis. We are thrilled to hear that his punctuality and professionalism stood out to you during the inspection process. It's wonderful to know that his familiarity with your property and personable approach made a lasting impression. We truly value your appreciation of Travis's work and look forward to serving you again in the future.

Jun. 10th, 2024

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Janene Somerset, WI

I have been a customer of Rove Control for a couple of years!! They have an amazing customer service that definitely goes above and beyond for their customers!! Thank you!!

1 year ago

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Jacob And Danny Vlogs Detroit, MI

The technician had outstanding knowledge regarding all of my issues and resolve them, professionally and efficiently. I would highly recommend to anyone he went above and beyond!

1 year ago

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saaid leon Phoenix, AZ

Mike B came out did a great job and asked if I had any spots I needed him to target. I told him about the ant colonies popping up in the yard and he took care of those. Thanks!

1 year ago

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Chris Regan

Mike N. Did a fantastic job and he gave great attention to ensuring my service was performed successfully. I appreciate his friendliness and I continue with Rove because of the great service. Thanks!

1 year ago Edited May 16, 2023

Reply from Rove Pest Control

I am happy to hear that Jason and Tyrell were able to be so helpful! We appreciate your business! Have a great day!

Feb. 24th, 2023

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Nancy Schille Saint Paul, MN

When I initially "signed their contract" I was assured they took care of a mole infestation I am dealing with. I just completely re-landscaped my entire yard including sod - expensive!! They came out and put down poison which did absolutely NOTHING! I called back a few weeks later when I could clearly see the problem was getting worse. They came out and put down the same poison. Again, no results! By now, they had killed new shrubs and a lot of my new sod. Mole tunnels everywhere! I called again telling them how unhappy I was and that their poison doesn't work and maybe they should apply traps. I wanted to cancel and was assured they would get to the bottom of the issue so I tried one more time. They came out again only to apply the same poison again saying they don't put down traps. Meanwhile more of my yard was being destroyed!!! I called to cancel and ask for a refund which of course they refused!!! All they did was take my money.....very disappointed, DON'T WASTE YOUR MONEY!

1 year ago

Reply from Rove Pest Control

I'm sorry to hear how frustrating the moles have been. I reviewed your account and noticed that there is more going on than just moles. I was not surprised knowing that area of Mahtomedi. We have worked with lots of accounts out there. Most respond to the treatment performed, but there are some cases where moles and voles have a deep strong hold and take time to work through. It appears as though we were only able to work through the initial service and 2 free follow ups before the account was canceled. We would love to dive deeper and work further with you, but it does take time and commitment to work through some of these populations. For reference, I was running field research on a property nearby there and pulled out 21 moles in a week. Another yard a few blocks away only had 1 in a year. Considering how relatively new the account was, I'm not sure there was much time for fully determining the extent of control needed and getting plans in place. If you would like to continue tackling the issue, we still have several weeks to progress with the moles and months to continue working with the voles to work through the population.

Nov. 8th, 2022

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Leogoddess K Phoenix, AZ

Eric is always on point! He's always very thorough and I know I can count on his service. He's knowledgeable and keeps me informed and I definitely appreciate how he takes care of my property! Thanks so much Eric!

2 years ago

Reply from Rove Pest Control

We are so glad to hear that Eric was able to give you such a great experience and be so helpful! Thank you for taking time to leave a review!

Jan. 12th, 2023

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Jones San Jose, CA

Jeered was very professional and accommodating to my schedule. I had to leave while he was still working and when I returned he completed the job and secured the yard. Thank you.

2 years ago

Reply from Rove Pest Control

We are so glad that Jeered was able to be so helpful!

Dec. 29th, 2022

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Alex Orosco Avondale, AZ

Eric remembered my name and had a brief conversation about the service and product. He always ask if everything is ok with the service and if there is any activity of any kind around the yard. Thank you Eric

2 years ago

Reply from Rove Pest Control

Thank you for your great feedback. Eric will be excited to hear about the results of his efforts. This will also be helpful to share with the team to illustrate the impact that we can have on both the pests and the element of service itself. We appreciate your business and support. Have a wonderful rest of the week!

Jan. 13th, 2022

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D. Hartwell

Mike was punctual and friendly. He also provided great feedback about solutions to my bug infestation besides the scheduled applications. He was very respectful of my property as well.

3 years ago Edited April 18, 2022

Reply from Rove Pest Control

That sounds like a winning plan for communication and service, thanks for sharing. We appreciate your business and hope you are enjoying the beautiful Autumn as it rolls in!

Oct. 4th, 2021

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Kristen Johnson Burnsville, MN

Jeremiah was beyond awesome!! We are thankful for his knowledge and kindness!! We have been serviced for a few years now and I'd have to say he is in the top 3! Thank you for having such great technicians!!

3 years ago

Reply from Rove Pest Control

That is quite the compliment, I look forward to sharing it with him. Keep us posted if you have anything else pop up that needs our attention. Thanks for your feedback and support!

Aug. 16th, 2021

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Joan Gonzalez

Claire was very professional and provided excellent service. She was competent and if she did not know something, she was not hesitant to ask someone else at Rove. We were very pleased with her service.

3 years ago Edited June 12, 2024

Reply from Rove Pest Control

Talin will really appreciate the feedback and knowing his efforts are appreciated. We appreciate the perspective as well - thanks for taking the time to share it with us. Keep us posted on any additional needs that arise before we see you again. Haver a great week!

Jun. 8th, 2021

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Jeffry Brick

Ariel is a very conscientious person when it comes to doing his job, he looks at the smallest details and doesn’t carry complete job. Rove is very fortunate to have an employee like him.

3 years ago Edited May 1, 2024

Reply from Rove Pest Control

Willi definitely knows his rodents! We are thrilled he was able to provide some helpful insight. Let us know if any new questions or situations arise. Enjoy your week!

Jun. 8th, 2021

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Debra Jones Minneapolis, MN

Great job as usual. The tech bought along a trainee which was a very professional young man. I enjoy having him tag along. The job goes much faster and more through all with two people.

3 years ago

Reply from Rove Pest Control

That is great to hear. I will let the trainer and trainee know how it went for you - they will appreciate hearing it. Enjoy your upcoming holiday weekend and thanks for your business & support!

May. 27th, 2021

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Jose Ramirez Phoenix, AZ

Eric did a great job! He was very thorough and seemed like a cool guy! Highly recommend the company. Eric sprayed and minutes later, bugs came out from the cracks. Truly impressed!

3 years ago

Reply from Rove Pest Control

It is always fun to see and hear about the results. Eric will appreciate the details for sure. Thank you for the feedback and support. Have a wonderful week!

May. 20th, 2021

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Liz Highland, MI

The care of what you actually need around your home and yard, they listen tentatively and get the job done. If you have any additional problems afterwards they will back their word, as to getting the job done.

3 years ago

Reply from Rove Pest Control

You are 100% correct! If anything needs additional attention, we will provide it. Thank you for your business and support. Have a wonderful day!

May. 20th, 2021

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Jen Conway

Very friendly and answered questions I had.

2 months ago

Reply from Rove Pest Control

Thank you, Jen. Have a great weekend!

Sep. 13th, 2024

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Tim Blaisdell

great job, very personable technician nice job!

2 months ago

Reply from Rove Pest Control

Thanks Tim! We appreciate your support both with our services and helping us on getting the word out through your stations. Have a great weekend!

Sep. 5th, 2024

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Amanda Nesbitt

David was kind, informative and helpful! Great service!

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent service. Our team is committed to offering informative and helpful support to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Sep. 4th, 2024

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Nicole Banholzer

Sam was professional, knowledgeable, and very helpful!

2 months ago

Reply from Rove Pest Control

Thank you, Nicole. We will be sure to pass this kudos along to Sam.

Sep. 4th, 2024

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Monique Resch

The front door light has cobwebs and some on the ceiling above it still.

2 months ago

Reply from Rove Pest Control

Thanks for letting us know what still needs our attention. We will get that taken care of for you. Have a great day!

Aug. 26th, 2024