Name: Rove Pest Control
Rating: 4.8

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constance L

Amy was nice! I like the fact they treat moles and voles this was not in our last pest company. Amy found moles in the upper part of our yard.

8 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Amy provided you with excellent service and that you're pleased with our comprehensive pest control solutions. It's great to know that our treatment for moles and voles made a difference for you. We'll be sure to pass along your compliments to Amy. If you have any further needs or questions, please don't hesitate to reach out!

Jul. 12th, 2024

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Jeff Schoenberg

Services performed professionally. Areas of concern reviewed and addressed. Would like to see more detail in the call report regarding pest activity seen by technicians.

9 months ago

Reply from Rove Pest Control

Thank you for taking the time to provide feedback on our services. We're pleased to hear that our professionalism and attentiveness to areas of concern met your expectations. We understand the importance of detailed reporting and appreciate your suggestion for more comprehensive documentation of pest activity observed by our technicians. We are committed to continuous improvement and will take your feedback into consideration to enhance our call reports. Ensuring our customers are well-informed is a priority for us, and we look forward to providing you with even more detailed insights in the future.

Jul. 1st, 2024

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Nico Samuelson

Sue is phenomenal. He has been to my house multiple times and I cannot stress how much I appreciate his know-how. I couldn’t be happier with the service.

9 months ago Edited December 17, 2024

Reply from Rove Pest Control

Thank you, Nico. We will be sure to pass this along to Sebastian. Have a great weekend!

Jun. 21st, 2024

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Lisa Burnside

He explained what he was doing and why. He also told me what to expect over the next 2 days and let me know how what he was doing would affect the dogs.

9 months ago

Reply from Rove Pest Control

Thank you for your positive feedback. We're delighted to hear that our team provided clear and informative service. Understanding the process and potential impacts is crucial, especially when pets are involved. We're committed to ensuring that you and your furry friends have a comfortable experience. Your satisfaction is our top priority, and we look forward to serving you again.

Jun. 12th, 2024

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mary ostrander

my technician was great. I received a phone call ahead of time to let me know his approximate arrival. He was thorough and answered all my questions. thank you so much.

9 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with our technician. Our team is committed to providing excellent service and clear communication, so it's wonderful to know that we met your expectations. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Keith Setterstrom

The person who came today was different than previous. It seemed he didn’t want to hear what we had to say. The spray on the window shills were big drips which dryed a white color. Previously it was a mist spray not big drops. Two technicians were here one outside and one inside. Seemed to be a quick visit.

10 months ago

Reply from Rove Pest Control

Thanks for letting us know about the changes you noticed. We want to make sure that we keep a consistent service delivery, so we will reach out to you to see what else needs done to get things where they should be. We will add notes to your account to reinforce the standard protocol of being more cognizant of potential dripping on the windows. We look forward to speaking with you and getting things back on the right track!

May. 30th, 2024

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Wendy Little

Patriot was so nice and went over everything with me and hopefully solved the two issues I had a concern about. Hopefully I will see him again on future visits.

10 months ago

Reply from Rove Pest Control

Thank you, Wendy! I'm glad you were happy with Patriot's service. He is one of our rising stars!

Jun. 4th, 2024

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Leslie Mann

I am always extremely pleased with whatever technician is sent out by Rove. They make sure to take into consideration everything I tell them and do a very thorough job.

11 months ago Edited October 23, 2024

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Cory and that he provided you with the clarity and friendliness we strive for. Your satisfaction is our top priority, and we're delighted that you're loving your experience with Rove Pest Control. We look forward to continuing to serve you!

Jun. 5th, 2024

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Caryn Switalla

David J. was our technician and we had spider, mouse & ant issues and he was so kind and informative. Taught me some things that were great to know! We recommend Rove to everyone. They have always been helpful.

1 year ago Edited June 21, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Meagan's thoroughness provided you with reassurance. Ensuring everything is working perfectly and giving our customers peace of mind is our top priority. We look forward to continuing to serve you with the same level of excellence and care.

Jun. 5th, 2024

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Sasha Mercedes Minneapolis, MN

We hired Rove to help combat an ant issue. Our technician was friendly but forgot the ant traps, which was one of the main components in addressing our issue. We were told the traps could be installed a few days later, but the technician they sent came 2 hours earlier than the scheduled appointment time and just left the traps in our mailbox because my spouse and I were both working when they came. We would have loved for the tech to install them for us and look at the progress of the infestation. We regretfully bought a year's subscription with them and are very disappointed at the lack of concern, knowledge, and follow-up. We recently got a bill for the services when our tech already ran our credit card. I'm unsure why we weren't just charged at the time of service. And the charge for the first month of the subscription coincides with the initial visit, so you end up paying more than the initial quote. This company came recommended but we cannot say many good things after our experience.

1 year ago

Reply from Rove Pest Control

We love hearing that the technician was friendly even if forgetful. The rest sounds like issues we need to resolve with a technician on one hand and then ensure we are aligned with you on the payment plan and structure. It appears the account is under a different name from your review so we are unable to reach out to you to resolve it. If you could give us a call at your earliest convenience, we would love to get solutions underway for you and get everything back on the right track. We look forward to haring from you!

Feb. 6th, 2024

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KariLynn Doffing Portland, OR

Cory is great! Called 30 minutes before arrival. Very professional. I am always grateful when he is my tech as I know he will be professional and get the job done whether I am home or not!!

1 year ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Cory's professionalism and punctuality have consistently met your expectations. Our team is committed to providing reliable and efficient service, and it's rewarding to know that Cory has embodied these values during your appointments. We look forward to continuing to serve you with the same level of excellence in the future.

Jun. 7th, 2024

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Cindy Davy

Ariel does a very thorough job each time he visits. He is very pleasant, professional and knowledgeable. I am so grateful that we chose your company. Thank you for your service.

1 year ago Edited July 16, 2024

Reply from Rove Pest Control

Thank you, Cindy.

Jun. 7th, 2024

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Jodi Brunner Minneapolis, MN

love Izzy He is the best. He comes and knows where to go and is always so friendly I look forward to his visits which is kinda crazy. He knows his stuff. please keep him on this route so we can keep his as our tech.

1 year ago

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear that Izzy has been providing exceptional service and making your visits enjoyable. His expertise and friendly demeanor are qualities we value highly, and it's great to know he's making a positive impact. Rest assured, we'll do everything we can to ensure Izzy continues to be your technician. Your satisfaction is our top priority, and we look forward to serving you in the future.

Jun. 11th, 2024

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Lance Pogones Northfield, MN

Jill is fantastic, trusted and exceptional at her job. She's beyond pleasant, reasonable, great at explaining answers to questions and very timely - when she says she is going to be there - she WILL be there.

1 year ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Jill's dedication and professionalism have made such a positive impact. Her commitment to being there when needed and providing clear, timely responses is a cornerstone of our service. We look forward to continuing to serve you with the same level of excellence you've come to expect from us.

Jun. 12th, 2024

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Debra Bradford Minneapolis, MN

Our technician explained everything in a way that we could easily understand. He was prompt and courteous. I would like it if he was the technician for all our appointments.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our technician provided clear and courteous service. Ensuring that our customers feel fully informed and respected is our top priority. We'll make a note of your preference for this technician for future appointments. Your satisfaction is important to us, and we look forward to serving you again.

Jun. 17th, 2024

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Tony Mieloch Hugo, MN

Travis was very understanding and patient with us while deciding which treatment Rove offered. Once the decision was made, he provided detailed information on how and what products were being applied. Thank you Travis.

1 year ago

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Monica Jennings Tempe, AZ

This guy is amazing! He is on time, communicates clearly, he has professionalism. I never have to question anything because he will break it down for you step by step. I highly recommend him and would love him every visit.

1 year ago

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Janene Somerset, WI

I have been a customer of Rove Control for a couple of years!! They have an amazing customer service that definitely goes above and beyond for their customers!! Thank you!!

1 year ago

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Jacob And Danny Vlogs Detroit, MI

The technician had outstanding knowledge regarding all of my issues and resolve them, professionally and efficiently. I would highly recommend to anyone he went above and beyond!

1 year ago

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saaid leon Phoenix, AZ

Mike B came out did a great job and asked if I had any spots I needed him to target. I told him about the ant colonies popping up in the yard and he took care of those. Thanks!

2 years ago

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Chris Regan

Mike N. Did a fantastic job and he gave great attention to ensuring my service was performed successfully. I appreciate his friendliness and I continue with Rove because of the great service. Thanks!

2 years ago Edited May 16, 2023

Reply from Rove Pest Control

I am happy to hear that Jason and Tyrell were able to be so helpful! We appreciate your business! Have a great day!

Feb. 24th, 2023

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Nancy Schille Saint Paul, MN

When I initially "signed their contract" I was assured they took care of a mole infestation I am dealing with. I just completely re-landscaped my entire yard including sod - expensive!! They came out and put down poison which did absolutely NOTHING! I called back a few weeks later when I could clearly see the problem was getting worse. They came out and put down the same poison. Again, no results! By now, they had killed new shrubs and a lot of my new sod. Mole tunnels everywhere! I called again telling them how unhappy I was and that their poison doesn't work and maybe they should apply traps. I wanted to cancel and was assured they would get to the bottom of the issue so I tried one more time. They came out again only to apply the same poison again saying they don't put down traps. Meanwhile more of my yard was being destroyed!!! I called to cancel and ask for a refund which of course they refused!!! All they did was take my money.....very disappointed, DON'T WASTE YOUR MONEY!

2 years ago

Reply from Rove Pest Control

I'm sorry to hear how frustrating the moles have been. I reviewed your account and noticed that there is more going on than just moles. I was not surprised knowing that area of Mahtomedi. We have worked with lots of accounts out there. Most respond to the treatment performed, but there are some cases where moles and voles have a deep strong hold and take time to work through. It appears as though we were only able to work through the initial service and 2 free follow ups before the account was canceled. We would love to dive deeper and work further with you, but it does take time and commitment to work through some of these populations. For reference, I was running field research on a property nearby there and pulled out 21 moles in a week. Another yard a few blocks away only had 1 in a year. Considering how relatively new the account was, I'm not sure there was much time for fully determining the extent of control needed and getting plans in place. If you would like to continue tackling the issue, we still have several weeks to progress with the moles and months to continue working with the voles to work through the population.

Nov. 8th, 2022

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Leogoddess K Phoenix, AZ

Eric is always on point! He's always very thorough and I know I can count on his service. He's knowledgeable and keeps me informed and I definitely appreciate how he takes care of my property! Thanks so much Eric!

2 years ago

Reply from Rove Pest Control

We are so glad to hear that Eric was able to give you such a great experience and be so helpful! Thank you for taking time to leave a review!

Jan. 12th, 2023

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Jones San Jose, CA

Jeered was very professional and accommodating to my schedule. I had to leave while he was still working and when I returned he completed the job and secured the yard. Thank you.

3 years ago

Reply from Rove Pest Control

We are so glad that Jeered was able to be so helpful!

Dec. 29th, 2022

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Alex Orosco Avondale, AZ

Eric remembered my name and had a brief conversation about the service and product. He always ask if everything is ok with the service and if there is any activity of any kind around the yard. Thank you Eric

3 years ago

Reply from Rove Pest Control

Thank you for your great feedback. Eric will be excited to hear about the results of his efforts. This will also be helpful to share with the team to illustrate the impact that we can have on both the pests and the element of service itself. We appreciate your business and support. Have a wonderful rest of the week!

Jan. 13th, 2022

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D. Hartwell

Mike was punctual and friendly. He also provided great feedback about solutions to my bug infestation besides the scheduled applications. He was very respectful of my property as well.

3 years ago Edited April 18, 2022

Reply from Rove Pest Control

That sounds like a winning plan for communication and service, thanks for sharing. We appreciate your business and hope you are enjoying the beautiful Autumn as it rolls in!

Oct. 4th, 2021

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Kristen Johnson Burnsville, MN

Jeremiah was beyond awesome!! We are thankful for his knowledge and kindness!! We have been serviced for a few years now and I'd have to say he is in the top 3! Thank you for having such great technicians!!

3 years ago

Reply from Rove Pest Control

That is quite the compliment, I look forward to sharing it with him. Keep us posted if you have anything else pop up that needs our attention. Thanks for your feedback and support!

Aug. 16th, 2021

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Joan Gonzalez

Claire was very professional and provided excellent service. She was competent and if she did not know something, she was not hesitant to ask someone else at Rove. We were very pleased with her service.

3 years ago Edited June 12, 2024

Reply from Rove Pest Control

Talin will really appreciate the feedback and knowing his efforts are appreciated. We appreciate the perspective as well - thanks for taking the time to share it with us. Keep us posted on any additional needs that arise before we see you again. Haver a great week!

Jun. 8th, 2021

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Jeffry Brick

Ariel is a very conscientious person when it comes to doing his job, he looks at the smallest details and doesn’t carry complete job. Rove is very fortunate to have an employee like him.

3 years ago Edited May 1, 2024

Reply from Rove Pest Control

Willi definitely knows his rodents! We are thrilled he was able to provide some helpful insight. Let us know if any new questions or situations arise. Enjoy your week!

Jun. 8th, 2021

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Debra Jones Minneapolis, MN

Great job as usual. The tech bought along a trainee which was a very professional young man. I enjoy having him tag along. The job goes much faster and more through all with two people.

3 years ago

Reply from Rove Pest Control

That is great to hear. I will let the trainer and trainee know how it went for you - they will appreciate hearing it. Enjoy your upcoming holiday weekend and thanks for your business & support!

May. 27th, 2021

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Jose Ramirez Phoenix, AZ

Eric did a great job! He was very thorough and seemed like a cool guy! Highly recommend the company. Eric sprayed and minutes later, bugs came out from the cracks. Truly impressed!

3 years ago

Reply from Rove Pest Control

It is always fun to see and hear about the results. Eric will appreciate the details for sure. Thank you for the feedback and support. Have a wonderful week!

May. 20th, 2021

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Liz Highland, MI

The care of what you actually need around your home and yard, they listen tentatively and get the job done. If you have any additional problems afterwards they will back their word, as to getting the job done.

3 years ago

Reply from Rove Pest Control

You are 100% correct! If anything needs additional attention, we will provide it. Thank you for your business and support. Have a wonderful day!

May. 20th, 2021

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Brian Burkhartzmeyer

fast, thorough and answered all the concerns

2 months ago

Reply from Rove Pest Control

Hi Brian,

Thank you for your feedback! We're pleased to hear that our service was fast, thorough, and addressed all your concerns. Your kind words are greatly appreciated. Have a great day!

Jan. 30th, 2025

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Neil O'Mara

Ariel was awesome he was friendly and helpful.

2 months ago

Reply from Rove Pest Control

Thank you, Neil. We will be sure to pass this along to Ariel.

Jan. 29th, 2025

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mnoutdoors@hotmail.com

Service and Customer support is great! Highly Reccomend

2 months ago

Reply from Rove Pest Control

Thank you, we look forward to serving you in the future. Have a great week!

-Rove

Jan. 22nd, 2025

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Breanna Borth-Heppel

Great service . She does a wonderful job!

2 months ago

Reply from Rove Pest Control

Thank you, Breanna.

Jan. 13th, 2025

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Ron Cardinal

Not sure what he did?? I don't see where he dusted the outside of my home or swiped the cobwebs or small wasp nest down!! very disappointed

2 months ago

Reply from Rove Pest Control

Thank you for letting us know there is an issue. We will reach out to learn more and see what we need to do to get things on the right track. We look forward to connecting with you and learning more.

Jan. 2nd, 2025

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Tracie Will

Excellent service! Technician took great care to service my property.

3 months ago

Reply from Rove Pest Control

I'm glad to hear that, Tracie! It sounds like the technician did a fantastic job. If you need any further assistance or have more feedback to share, feel free to let me know. Thanks, Rove Pest Control!

Dec. 12th, 2024

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Jennifer Hilla Schlag

Daniel is very thorough, friendly & professional! Thank you, as always!

3 months ago

Reply from Rove Pest Control

Thank you, Jennifer. we will be sure to pass the kudos along to him. Have a great weekend!

Dec. 6th, 2024

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Janet Sidley

Very professional service. I am happy with the service provided today at my home.

4 months ago

Reply from Rove Pest Control

Thank you for your feedback, Janet. We’re so glad to hear that you were pleased with the professional service provided during your visit. Our team works hard to ensure every customer receives top-quality care, and it’s great to know that we met your expectations. If there’s anything else we can assist with, please don’t hesitate to reach out. We’re here to help!

Nov. 27th, 2024

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Sarah Walbert

Technician Sam always explains everything . He handled today's "mess" without batting an eyelash

4 months ago

Reply from Rove Pest Control

Thank you for your thoughtful feedback, Sarah. It’s great to hear that Sam continues to provide excellent service and takes the time to thoroughly explain everything. His ability to handle challenging situations with ease and professionalism is a testament to his expertise and dedication. We’re lucky to have him on our team, and we’re glad he could resolve today’s issue for you seamlessly. If there’s anything more we can do, please don’t hesitate to reach out. We’re always here to help!

Nov. 26th, 2024

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Jennifer Anderson

Polite, fast, communicative, listened to my concerns and had a plan moving forward.

4 months ago

Reply from Rove Pest Control

Thank you, Jennifer, for your kind words! We’re thrilled to hear that our team was polite, efficient, and attentive to your concerns. Having a clear plan moving forward is key to great service, and we’re glad to know we met your expectations. If there’s anything more we can do or if any questions come up, please don’t hesitate to reach out. We’re here to support you every step of the way!

Nov. 14th, 2024

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Jeremy Kaufhold

Technician was very thorough, noted all findings, and explained the work she did to fix everything.

4 months ago

Reply from Rove Pest Control

Thank you, Jeremy, for sharing your feedback! We're so glad to hear that your technician provided thorough service, carefully documented everything, and took the time to explain her work. It's our goal to ensure each visit leaves you well-informed and confident in our solutions. If you have any further questions or need assistance, please feel free to reach out. Thanks again for choosing us—we’re here to help!

Nov. 14th, 2024

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Anne Ekobena

He said he called me after he was done but I never heard and he could have called my phone. I had to reach out to him by phone later.

4 months ago

Reply from Rove Pest Control

Thank you for your feedback. We're sorry to hear there was a communication issue regarding the follow-up. We understand how important it is to stay in touch, and we apologize for any inconvenience this may have caused. We appreciate you reaching out to us, and we'll make sure to improve our communication moving forward. If you need anything else, please don't hesitate to let us know.

Nov. 12th, 2024

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bonnie veesenmeyer

knowledge, friendly, helpful. Came back twice after first call and didn't charge be.

5 months ago

Reply from Rove Pest Control

Thank you for your feedback, Bonnie! We’re glad to hear that our team was knowledgeable, friendly, and helpful during your visits. It’s great to know we could assist you without any extra charges. Your satisfaction is our priority, and we’re always here to help whenever you need us!

Oct. 30th, 2024

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Ryan Pawloski

On time, informative, and walked me through what they saw and made recommendations.

5 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our commitment to punctuality, informative communication, and personalized recommendations met your expectations. Your experience is important to us, and we look forward to providing you with the same level of service in the future.

Oct. 14th, 2024

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Gary Majchrzak

Jose was polite, knowledgeable about his products and performed his tasks quite well!

5 months ago

Reply from Rove Pest Control

Thank you, Gary. We will be sure to give some kudos to Jose for his great work!

Oct. 11th, 2024

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Joost D

Sue did an awesome job answering my questions and answering my concerns!! Thank you Sue!!!

5 months ago

Reply from Rove Pest Control

Thank you, Joost.

Oct. 11th, 2024

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David Schwartz

Tony is a great asset to Rove. Really appreciate his willingness to proactively communicate and his professionalism.

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Tony's proactive communication and professionalism have made a significant impact on your experience with Rove. Our team is committed to providing exceptional service, and it's rewarding to know that our efforts are appreciated. We'll be sure to pass along your kind words to Tony.

Sep. 27th, 2024

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Doug Weber

We appreciated Sebastian's help and willingness to listen to/answer our questions, giving thorough explanations.

6 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sebastian. We are thrilled to hear that he provided you with the attentive and informative service we strive for. Your feedback is invaluable to us, and we will ensure Sebastian receives the recognition he deserves. We look forward to serving you again in the future.

Sep. 27th, 2024