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Rove Pest Control

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7.7

Overall Score

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Lena K. Gardner El Cajon, CA

Well the technician was friendly and seemed competent. Unfortunately, he did NOT help my mouse issue. Not even a decrease in activity. Now I just feel frustrated and still need help. But have to save up again. The mice are still finding their way into my condo.

2 years ago

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Reply from Rove Pest Control

We are glad to hear the technician experience was spot on. Now we just need to get the mice caught up to speed. Sometimes one time visits will work with rodents, but those aren't the standard. I'll have your account rep reach out to you to help you get a discount and apply what you have already spent toward a plan that will fit your needs best. We look forward to the next steps with you!

Jan. 26th, 2024

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Ronna Smitherman Hugo, MN

Travis was on time and very professional. He has inspected my home earlier and remembered the ins and outs of the property. He is personable and I appreciate his work.

2 years ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Travis. We are thrilled to hear that his punctuality and professionalism stood out to you during the inspection process. It's wonderful to know that his familiarity with your property and personable approach made a lasting impression. We truly value your appreciation of Travis's work and look forward to serving you again in the future.

Jun. 10th, 2024

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Juan Aureoles Phoenix, AZ

Showed up right on time and took care of our exterior and interior in a timely manner. Checked everywhere without being prompted to do so. Very friendly as well!

2 years ago

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Amy Katherine Luoma South Lyon, MI

JB was very thorough and came exactly when this was scheduled. I have had him before, he’s really good and I like dealing with him for this service.

2 years ago

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Char Wilson Rochester, MI

JB and Paul sprayed lawn today. JB was very knowledgeable and provided great Instructions on what to do after they sprayed. Very please with the professionalism of ROVE!

2 years ago

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Lillian Lewis Gilbert, AZ

Rob was great at letting me know when he was coming, when he was here and what he would be doing since this was my first time working with him. The service was great!

2 years ago

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Mary Jo Cress Berkeley, CA

Rove always does a great job with our pest Robles PLUS they have the best customer service! Diane is especially helpful, knowledgeable and kind. I highly recommend Rove!

3 years ago

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Reply from Rove Pest Control

Thank you so much for the positive words! We are so happy that we are able to be so helpful, especially Diane! Have a wonderful day!

Oct. 17th, 2022

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Dale Morris Garden City, MI

Very Informative, knowledgeable,and Professional. Did a great job, explained in a though manner,what he was doing. Would recommend to family and friends!

3 years ago

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Reply from Rove Pest Control

Thank you for your positive review! We pride ourselves on our technicians knowledge and service! We are so happy that we were able to help!

Oct. 20th, 2022

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Kelsey Tinklenberg Minneapolis, MN

The representative was extremely friendly and nice, however there are still spiderwebs around my house that he didn’t wipe down, there’s a ton of spiderwebs in my shed that did not get wiped out, I’m not even sure if he sprayed in there. I thought that was part of my service. At this point in time I am really unsatisfied with the service that I have been receiving

4 years ago

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Reply from Rove Pest Control

Thanks for letting us know. I have let customer service and the service manager know we need to get things squared away for you. We look forward to connecting with you to get a better solution scheduled.

Aug. 16th, 2021

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Eugene Zanella Hopkinton, MA

Everything went smoothly from making appointment through this review. Added more request for areas treated and technicians were happy to meet our requests!

4 years ago

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Reply from Rove Pest Control

We are thrilled we were able to take care of what was needed. Anytime something specific needs attention, just let us know. Have a great weekend!

May. 27th, 2021

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Lisa Ann Meuwissen Minneapolis, MN

Nicholas did an EXCEPTIONAL job as usual! He was so professional, diligent, thorough and so nice. We are so impressed and would recommend him and your company to anyone.

4 years ago

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Reply from Rove Pest Control

Thank you for your business and support. Nicholas will be excited to hear what you have to say. Keep us posted if you need anything else before we see you again.

May. 20th, 2021

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Franko Gabbara Rochester, MI

By far the best tech in the pest industry. always on time and check with the customers on whether they have any additional areas need to be treat prior to his departure.

4 years ago

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Reply from Rove Pest Control

That is fun to read, thanks for sharing! This will be a fun piece for today's meeting. Keep us posted if you need us to take care of anything else before it is time to see you again. Thanks and have a great day!

May. 19th, 2021

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Nathan Luscri Eden Prairie, MN

Friendly people on the phone and those who come to the house. Always come back in a timely fashion if I need a return visit. Very pleased after several years of service.

4 years ago

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Reply from Rove Pest Control

We sure appreciate the continued support. Thank you for the helpful feedback. This will go a long way in keeping the team pointed in the right direction. Have a wonderful week!

May. 20th, 2021

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Alejandro Cortez White Lake, MI

The technician did not attempt to present themselves even though i was home. I saw them work to remove the wasp nests but nothing else. They were here for a few minutes. I saw no application or treatment for insects on my property. I don't believe I will retain this service.

4 years ago

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Reply from Rove Pest Control

Thank you for letting us know. I see that things are already set up in your account to have a free re-service done soon. Please give us a call if things are not done as they should. We stand behind our service and fully expect you will see the results you should get moving forward. Thank you and have a great day!

May. 17th, 2021

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Patricia Leahy

thanks for the thorough job and professionalism and answering all my questions. job well done. love this service, no spiders, no mice, no crawlling things.

4 years ago Edited August 21, 2024

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Reply from Rove Pest Control

Talin will be excited to hear this, I look forward to sharing it with the team as well. Thank you for your support and keep us posted if you need anything else before we do our best to send Talin your way again!

May. 17th, 2021

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78Knucklez Phoenix, AZ

Only 3 visits in but zero issues and excellent pest control so far. Techs are very courteous and they never act like they got to leave before they even got here

4 years ago

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Reply from Rove Pest Control

That is wonderful news, we want to keep that focus on you while we are there. If anything needs more of our focus before the next visit, just let us know. Otherwise, thank you for your business thus far and we look forward to providing many more. Have a wonderful week!

May. 11th, 2021

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Don Penrod Phoenix, AZ

Very professional very thorough and really friendly thank you for such a good job I would recommend you and your company to anyone looking for Pest Control

4 years ago

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Reply from Rove Pest Control

That is a great stack of adjectives to share with the team to encourage them to keep serving in that direction. Thank you for your business and support.

May. 7th, 2021

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Tamara Rusch

On time and quick! Respected that we had a sleeping baby in the house and communicated by text.

7 months ago

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John Baron

Daniel provided great service and took care of all the concerns we mentioned to him.

8 months ago

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Jody Wollmuth

very friendly and answered all my questions. Feel very competent with her service.

8 months ago

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Reply from Rove Pest Control

Thank you, Jody! We're so glad to hear you had a great experience. It’s wonderful knowing our team member was friendly, informative, and left you feeling confident in the service. We appreciate your trust in Rove Pest Control!

Jun. 12th, 2025

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pama dispatch

Great Job by Technician!looke like he was in focus of wll the spots that needed to br hit👍

8 months ago

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Reply from Rove Pest Control

Thank you, Pama! We're so glad to hear your technician did a great job and was focused on treating all the right areas. We appreciate your feedback and are happy to have you as part of the Rove family!

Jun. 12th, 2025

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Troy Mcnamara

Applicator did a great job. Answered all my questions and took care of all of our concerns.

8 months ago

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Reply from Rove Pest Control

Thank you, Troy! We’re happy to hear your applicator did a great job and took the time to address all your questions and concerns. We appreciate your trust in Rove Pest Control and look forward to continuing to serve you!

Jun. 12th, 2025

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N P

Daniel was communicative before his arrival, during the service and after. Very good service. Thank you Daniel!

8 months ago

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Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that Daniel provided excellent communication and service throughout your visit. We'll be sure to pass along your appreciation to him—he'll be glad to know he made a great impression. Thanks again for choosing us! 🐜💪

May. 30th, 2025

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michael duenes

Dependable, reliable and I appreciate the free follow up treatment, if needed, with my annual contract.

9 months ago

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Reply from Rove Pest Control

Hi Michael,

Thank you so much for your kind words! We're thrilled to hear that you find our service dependable and reliable. It's great to know the free follow-up treatments included with your annual contract have been helpful — we’re always here to ensure your home stays pest-free.

We truly appreciate your support and look forward to continuing to serve you!

May. 19th, 2025

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Rick Lamers

We've used Rove for a number of years. They have provided great service and have kept our home pest free!

9 months ago

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Reply from Rove Pest Control

Hi Rick,

Thank you for being a loyal Rove customer over the years! We're so glad to hear that our service has helped keep your home pest-free. It means a lot to us to have your continued trust and support. We look forward to serving you for many more years to come!

May. 12th, 2025

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Susan Brown

Daniel was knowledgeable, told me what he was going to do inside and outside my house. Also very kind.

9 months ago

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Reply from Rove Pest Control

Hi Susan,
Thank you for the great feedback! We're so glad to hear that Daniel took the time to explain everything and provided kind, knowledgeable service. Clear communication and professionalism are top priorities for us, and we’re happy that came through. We appreciate you choosing us!

May. 8th, 2025

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Larry

Came at the appointed time and date. I was not home but did see him on the cameras doing the pest control applications.

10 months ago

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Reply from Rove Pest Control

Hi Larry,
Thanks for your feedback! We’re glad everything went smoothly and right on schedule. It's great to hear you were able to see the service in action, even while away. If you ever have questions or need a follow-up, we’re just a call away!

Apr. 24th, 2025

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Jim P

Talin did a thorough job of assessing source of carpet beatles and explaining what he was doing to get rid of them.

10 months ago

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Reply from Rove Pest Control

Thank you for your great feedback, Jim! We're glad to hear Talin provided a thorough assessment and took the time to explain the treatment process for the carpet beetles. Clear communication and effective solutions are always our priorities. We appreciate you choosing us and are here if you need anything moving forward!

Apr. 15th, 2025

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Mary Vasilis

He was very thorough and explained the process. He took extra time to let me know the process a d made recommendations.

10 months ago

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Reply from Rove Pest Control

Thank you for your thoughtful feedback, Mary! We're so glad to hear that our technician was thorough, took the time to explain the process, and offered helpful recommendations. Providing clear communication and quality service is always our goal. If you have any further questions or need anything, we're just a call away!

Apr. 15th, 2025

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Rose Taylor

You can’t beat the price and you can’t beat the service! We are so happy with Rove Pest Control!

10 months ago

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Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that you’re happy with both our pricing and service — that’s exactly what we strive for at Rove Pest Control. We truly appreciate your support and look forward to keeping your home pest-free!

Apr. 8th, 2025

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Mark Sewall

Megan was very knowledgeable, very pleasant. She got right to the crux of the issue and addressed it.

10 months ago

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Reply from Rove Pest Control

It sounds like Megan was a true professional, Mark! Her knowledge and pleasant demeanor must have made a big difference, especially when she identified and tackled the root of the issue so effectively. Having someone like her handle things must leave you feeling confident and satisfied with the results! Thank You! -Rove Pest Control

Mar. 27th, 2025

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CDme

August is great and has been the technician servicing our home for almost 2 years now. He knows his craft and is friendly and easy to talk to.

1 year ago

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Reply from Rove Pest Control

Thank you for your kind review! Building strong relationships with our customers is important to us, and we're delighted that August has been able to do just that over the past two years. We're glad you find him knowledgeable and easy to talk to. We appreciate your business!

Feb. 27th, 2025

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Tom Crisp

Professional, courteous and thorough. Dave answered all my questions and was ver thorough in completing the service today.

1 year ago

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Reply from Rove Pest Control

It's wonderful to hear that Dave provided such professional, courteous, and thorough service. We're thrilled that he was able to answer all your questions and complete the service to your satisfaction. Your feedback is greatly appreciated.

Thank You,
Rove Pest Control

Feb. 20th, 2025

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Gene Iserman

They stopped by and put out bait traps. I could literally hear the mice heading for the bait that night. Must have worked.

1 year ago

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Reply from Rove Pest Control

Gene, that's some immediate and encouraging feedback! It's great to hear that the bait seems to have made a noticeable difference right away. If you need additional assistance Please feel free to reach out.

Best Regards,
Rove Pest Control

Feb. 20th, 2025

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Todd Rosenow

We appreciate the continued service throughout all of our seasons! I believe this attention has kept any pest issues well under control. Thank you!

1 year ago

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Reply from Rove Pest Control

Thank you, Todd, for your ongoing trust in our services! We're glad to hear that our consistent attention has helped keep any pest issues under control. Your satisfaction is our priority. Have a great day!

Best regards,
Rove Pest Control

Feb. 4th, 2025

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Mary Ann

Excellent service by technician. Explained what she was finding and what areas we need to fix. Also reviewed changes she made.Very thorough!!

1 year ago

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Reply from Rove Pest Control

Hi Mary Ann,

Thank you for your wonderful feedback! We're delighted to hear that our technician provided excellent service and thorough explanations. Your kind words will be shared with her and the team.

Best regards,
Rove Pest Control

Jan. 27th, 2025

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Emily Gulbranson

Leng is the best! On time, quick to remedy the issue and had tons of great advice to keep other pests away too. Highly recommend!

1 year ago

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Reply from Rove Pest Control

Thank you so much for your kind words, Emily! We're thrilled to hear that Leng was able to provide you with timely and effective service, along with valuable advice to keep those pesky critters at bay. Your recommendation means a lot to us! 🐜🕷️

If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊

Best regards,
Rove Pest Control

Jan. 10th, 2025

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Ryan Bowers

I called in October about mice problem right after my quarterly visit. They came out for the first visit to address the problem but failed to notify me so nothing inside was done. Have been asked to pay bill since then and complained about service. Called jan 6th to complain again and they said they cant help until I pay my bill. I said you fix my ongoing mice problem or reimburse me for damages. Then I will gladly pay my bill. They chose to cancel my service.

1 year ago

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Reply from Rove Pest Control

The inside service is free of charge and can be scheduled at any time for regular customers in addition to additional services as needed to address pest issues that need additional control efforts. One of the key elements in being a regular customer is paying for services rendered. Since we have not received payment since last spring, we have discontinued service until the account is current. Once the bill from the summer is taken care of we can start to work on the mice that are regularly an issue in the fall and winter. Receiving payment from customers allows us to purchase product and pay the technicians that keep the pests out of our regular customers' homes and businesses. We hope to receive payment soon so we can get the ball rolling with you.

Jan. 8th, 2025

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Alli Busse

We have used Rove for two years. The technicians are always friendly, knowledgeable and thorough in explaining the services provided.

1 year ago

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Reply from Rove Pest Control

Thank you, Alli! It's wonderful to hear that you've had such positive experiences with Rove over the past two years. It sounds like the technicians consistently provide excellent service by being friendly, knowledgeable, and thorough in their explanations. Looking forward to continuing to service your Home.

Jan. 6th, 2025

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Joan Sirotiak

My technician was wonderful, did everything on the contract, making me feel like this is a value added service for me to have!

1 year ago

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Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that our technician provided you with excellent service and fulfilled all the contract requirements. It's our goal to ensure that every customer feels valued and receives top-notch service. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future.

Jan. 3rd, 2025

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Jeremy Neal

Not sure what he really did today. I did see the bait stations and he did show me that 1 of the 3 that were previously set needed to be refilled. He did add a few more bait stations but I wonder why the first tech didn't do that In the place. I tried to explain the problem I was was having and he really didn't seem to care. He told me he was was going to use a spray on the inside of the house and dust the outside. Not sure all that got done he was only here for about 12 minutes

1 year ago

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Reply from Rove Pest Control

Thanks for letting us know things are not aligning with the service standards we have set for our team. Please give us a call so we can find out more and figure out what all needs done for getting your service up to the level it should be at and correcting/training the tech in question. I tried looking up your account, but it appears it is under a different name. We look forward to hearing from you and getting a solution in place!

Nov. 27th, 2024

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Janet Sidley

David was thorough with treating my home inside and out. I would highly recommend him for his knowledge on how to treat different areas.

1 year ago Edited June 6, 2025

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Reply from Rove Pest Control

Thank you for your feedback, Janet. We’re so glad to hear that you were pleased with the professional service provided during your visit. Our team works hard to ensure every customer receives top-quality care, and it’s great to know that we met your expectations. If there’s anything else we can assist with, please don’t hesitate to reach out. We’re here to help!

Nov. 27th, 2024

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TCubed

Ariel was extremely thorough. He found a nest of wasps that we had no idea existed. He listened to our concerns and addressed them all.

1 year ago

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Reply from Rove Pest Control

Thank you for your feedback! We're so glad to hear that Ariel was able to thoroughly assess the situation and even discovered the wasp nest that you weren’t aware of. It's great that he took the time to listen to your concerns and address them all. We truly appreciate you sharing your experience and are happy that Ariel was able to provide the service you needed!

Nov. 5th, 2024

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Tracy Nguyen

I feel like our technician wasn’t thorough enough. He was in the house for maybe 10 minutes and then left. There are still bug activities after I returned to the house 4 hours later as instructed. I understand that it won’t go away all at once but I feel that the problem wasn’t even properly addressed.

1 year ago

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Reply from Rove Pest Control

Thank you for letting us know you are concerned about the time spent, the thoroughness, and the results. I tried to look up your account, but could not find the first and last name combo to reach out directly. If you wouldn’t mind giving us a call, we would be happy to review what was done and see what else needs done to ensure we are on the right track. We look forward to hearing from you!

Oct. 30th, 2024

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Paul Befort

I wish the technician could set out more poison at a time but I appreciated how Sue really took the time to track down the source of rodent activity.

1 year ago

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Reply from Rove Pest Control

Thank you for your feedback. We're glad to hear that Sue's dedication to finding the source of the rodent issue was helpful. We always strive to balance effectiveness with safety, and your input on the amount of poison used is valuable to us. We'll review our protocols to ensure we're providing the best possible service while adhering to safety standards. Your satisfaction is our top priority, and we appreciate the opportunity to serve you.

Oct. 14th, 2024

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Roy Campen

Daniel is extremely thorough in his inspection and mitigation efforts. He is committed to resolving our continued mice issue.

1 year ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Daniel's service. We are delighted to hear about his thorough approach to inspection and mitigation, and his dedication to resolving your mice issue. Your feedback is invaluable to us, and we will ensure that Daniel receives the recognition he deserves. Please do not hesitate to reach out for any further assistance.

Oct. 11th, 2024

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Robert Levy

Sue is an excellent technician. He puts extra care into his service and courteously explains everything. We prefer him to be our regular guy

1 year ago Edited November 6, 2024

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Reply from Rove Pest Control

Thank you, Robert.

Oct. 11th, 2024

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Howard Haddox

Tony did a amazing job!! Every time we have a issue with pest they Rove sends there best out to take care of our pest problems!

1 year ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Tony provided exceptional service and resolved your pest issues effectively. At Rove, we're committed to sending only the best technicians to ensure your home remains pest-free. Your satisfaction is our top priority, and we look forward to serving you in the future. Should you need us again, rest assured that we're just a call away.

Sep. 27th, 2024

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Nick Biagini

He did an amazing job. Identified the problem, took care of it quickly, and cleaned up afterwards. Couldn't be more happy with the guy you sent out.

1 year ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our technician provided you with excellent service and resolved your issue efficiently. Your satisfaction is our top priority, and we're glad to have met your expectations. We look forward to serving you again in the future.

Sep. 23rd, 2024

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Deborah Tiedeman

I really appreciate how quickly you came to retreat problem areas. It takes a while to get those wasps to leave. Thanks.

1 year ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service. We understand the urgency when it comes to pest control and are glad, we could address the problem areas efficiently. Your satisfaction is our top priority, and we're here to help whenever you need us. Please don't hesitate to reach out for any further assistance. Thank you for choosing us to help keep your space wasp-free!

Sep. 20th, 2024