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Rove Pest Control

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8.9

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Kate M.

Leng did not knock on the door or perform any service. Saw him standing at his car for 15 minutes on his phone before he took off. He said no one was home and no gates were open. 1. No one knocked - we have a large dog and if anyone knocks we are made aware. Regardless, he was at his car and we waited for him to come to door or to do anything. 2. This initial service per contract is for both exterior and interior service. New service set out for another 5 days , please knock on door and make sure contact is made. Please do not send same technician. Thank you. Only rating this as they marked this as a completed service- I am only giving rating for what I have experienced, will give new review upon completed service next week.

6 months ago

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Jerry E

Megan did a great job getting rid of yellow jackets trying to move into our house. One vist - job done. Quick - efficient - polite. Recommend Rove.

6 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Megan's service met your expectations and resolved your yellow jacket issue efficiently. Our team is committed to providing quick and courteous service, and it's great to know that Megan's efforts are appreciated. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Sep. 20th, 2024

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Christina Brooks

Now John’s service was what I’m talking about! He was thorough, took his time to address my areas of concern in and out of the home. Made sure all our questions were answered. He had excellent service.

6 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with John's service. We are thrilled to hear that he was able to address all your concerns thoroughly and provide the excellent service we strive for. Your feedback is invaluable to us, and we look forward to serving you again in the future.

Sep. 13th, 2024

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Benjamin Slutsker

Sam didn’t ask a lot of questions about our situation, and briefly applied some fly stickers in our window. Since there were only a few applied, I asked if I could pay them to put more fly stickers on the windows, and he said that he was out of them, but said they’re available on Amazon. He noted someone might be able to stop by to provide more later, but it wasn’t clear if they would. My wife wanted to confirm that the indoor insecticides were approved by the EPA, to which he said “probably”. Therefore we couldn’t get comfortable with the indoor insecticides and didn’t use them. He first said there was a 30 day guarantee in which they could come back if the issue didn’t resolve, but then said he misspoke when I told him the person over the phone said otherwise. He treated the outside of our house and left in a hurry without seeing if I had any more questions. It made me think that I might as well have paid $5 on Amazon to get window fly stickers rather than paying $275 for someone to put them up!

7 months ago

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Reply from Rove Pest Control

Thanks for letting us know that there are several things amiss here. We will get in touch to gather more information and get a solution in place for you. Thanks for your patience!

Aug. 27th, 2024

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Ben Edwards

They took care of a wasp problem. The poor guy got stung in the process but finished the job. Really appreciated the work and will definitely stay with them.

7 months ago

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Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge our technician's dedication. We are truly sorry that he was stung during the service, but we're glad to hear that he completed the job to your satisfaction. Your safety and satisfaction are our top priorities, and we look forward to serving you in the future. Thank you for choosing us for your pest control needs.

Aug. 27th, 2024

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Rick Young

Very friendly, thorough, professional, and knowledgeable. Tony is a very welcome guest in our home. The critters he was treating are less welcome! Thanks, Tony. Rick Young

7 months ago Edited January 9, 2025

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Reply from Rove Pest Control

Thank you for your kind words and understanding as we work to improve the drainage around your foundation. We recognize that landscaping projects can be disruptive, and we strive to carry out our work with minimal inconvenience to you. Your satisfaction is our top priority, and we're delighted to hear that our team's professionalism and consideration made a positive impact. We look forward to ensuring that the final results meet your expectations and enhance the beauty and functionality of your property.

Aug. 22nd, 2024

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Megan McConkey

technician was very nice and knew what they were doing. I did not love that I had to instruct her where to spray, wish they would have just gone in and done everything without me having to decide where to spray

7 months ago

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Reply from Rove Pest Control

Thanks for that feedback. The technician who visited you today is accustomed to doing first services where people tend to have a lot more input on exactly what they want treated. Moving forward, you will have a regular technician that will get constantly evolving notes from previous visits and observations. You should only need to provide input if there is something you particularly want them to focus on. Thanks for your business and feedback. We look forward to taking great care of things for you!

Aug. 16th, 2024

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Johnny Ware

Claire was very detailed, knowledgeable and she did a great job! She made it worth the money, we have been a customer for a number of years and has never had a technician go the extra mile like she did!

7 months ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Claire. Her dedication to going above and beyond reflects our commitment to providing exceptional service. We're honored to have you as a long-term customer and look forward to continuing to exceed your expectations.

Aug. 9th, 2024

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Karie Magnuson

Amazing service !!! Won’t over and above. Checked all my stations for mice removed bee nest and sprayed for spiders. Very polite and it was a very hot day !!!!

7 months ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that our service exceeded your expectations, especially under the challenging weather conditions. Ensuring the comfort and safety of your home is our top priority, and we're glad we could effectively address your concerns with pests. Your satisfaction is our greatest reward, and we look forward to serving you again in the future.

Aug. 5th, 2024

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Carly Johnson

She was so great and kind! Message me before the appointment and phone call which was super great as I was on a meeting so I could reply back to the message!

7 months ago

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Reply from Rove Pest Control

Glad to hear this, Carly.

Aug. 5th, 2024

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Kristen Christensen

We have a wasp issue on our deck; we continue to see wasp activity even after treatments. Today, technician was out, 2 nests knocked down (left on ground). Hate to say I feel the techs have been lazy & not finding the source so we continue to have issues.

8 months ago

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Reply from Rove Pest Control

Thanks for letting us know. We’ll reach out to you to get things on the right track!

Jul. 31st, 2024

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Robert S

Great service! Very friendly and professional. Leng Y came out and did a thorough job checking the house. He took care of vole stations and sent a helpful summary report.

8 months ago Edited March 4, 2025

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Reply from Rove Pest Control

Thank you for your kind words and for recommending Rove. We're thrilled to hear about your positive experience with our team and especially with Leon Y. It's always our goal to provide knowledgeable and timely service, and we're glad that Leon was able to embody these values. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Aug. 23rd, 2024

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Hannah Erickson

Talin is always great. We love that we always get the same expert and he is always polite, respectful, and insightful with answers and the work he does.

8 months ago

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Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Talin's dedication and expertise. We are thrilled to hear about your positive experience and are proud to have Talin as a part of our team. His commitment to providing respectful, insightful, and expert service is a great example of the standards we strive for with every customer interaction. Your feedback is greatly appreciated and will be shared with Talin as a testament to his exceptional work.

Jul. 30th, 2024

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Connie OBrien

Daniel is always to positive, friendly and get right to work. We always feel comfortable having him in our home and know that he is always going to do a great job for us!

8 months ago Edited February 4, 2025

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Reply from Rove Pest Control

Thank you, Connie.

Jul. 19th, 2024

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Mark Monson

Aiden was very polite and explained what was done and why. It was a pleasure talking to him and impressed me with the time he took explaining everything.

8 months ago

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Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that Aiden provided you with excellent service and took the time to explain everything thoroughly. It's wonderful to know that his politeness and dedication made a positive impression on you. We'll be sure to pass along your compliments to Aiden. If you have any further questions or need assistance, please don't hesitate to reach out.

Jul. 12th, 2024

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Susan M Dale

Megan did a great job beginning with a call when she was a short way out. I appreciated that. She told us where she would spray and where she would start and then said she would do the outside. Very happy with her.

9 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Megan's service. We are thrilled to hear that you appreciated the proactive communication and thorough explanation of the treatment process. Megan is a valued member of our team, and your feedback serves as a wonderful testament to her dedication to providing excellent service. We look forward to continuing to serve your needs and are here for any further assistance you may require. Your satisfaction is our top priority, and we are very happy to have met your expectations.

Jul. 1st, 2024

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JD

What a wonderful personality. Great to have really thorough service and a good conversation with your technician. Felt comfortable and appreciated how knowledgeable Michael was. Hope he is my technician every time!

9 months ago

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Reply from Rove Pest Control

Thank you for your kind words and the time you've taken to share your experience with us. We're thrilled to hear that Michael provided you with the thorough service and knowledgeable conversation you deserve. Our team is dedicated to ensuring every customer feels comfortable and well-informed, and we're glad Michael could do just that. We look forward to serving you again in the future and will certainly pass along your request to have Michael as your technician for your next service.

Jun. 21st, 2024

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Cathe Carbone

We had to have someone come out to the property for a new issue. Our technician actually waited until the torrential rain subsided so he could spray for the insects we discovered. Great work!

9 months ago

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Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review! We're thrilled to hear about your satisfactory experience with our technician's service and dedication. It's our priority to ensure that your needs are met, even if it means waiting out the weather to provide the best possible solution. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Jun. 21st, 2024

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Chantel Weiman

Julia was absolutely incredible to work with. She went above and beyond to accommodate my short timeline and made it happen when most wouldn’t have put in nearly as much effort.

9 months ago

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Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge Julia's dedication. We are thrilled to hear that she was able to assist you effectively, even within a tight schedule. Our team is committed to providing exceptional service and it's always rewarding to know when we've made a positive impact. We look forward to serving you again in the future!

Jun. 21st, 2024

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Carol Marianetti

Jose went above and beyond, putting his life in danger with all my wasps nests. Actually, he found nests that I would have never even noticed but that were becoming large. Good tech!

9 months ago

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Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge Jose's dedication and hard work. We are thrilled to hear about your positive experience with our service and especially proud of Jose for going the extra mile to ensure your safety. Our team is committed to providing thorough and attentive service, and it's gratifying to know that Jose's efforts made a significant difference. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 18th, 2024

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Suzanne Cota

Rove Pest Control does a great job keeping our home free and clear of unwanted pests! If we need them to come out and take care of an intrusion of some sort, like a bees nest, they are quick to respond!

10 months ago Edited June 5, 2024

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Rove Pest Control has been effective in keeping your home pest-free. Our team is always ready to swiftly address any new concerns, such as a bees' nest, ensuring your continued comfort and satisfaction. Your experience is important to us, and we look forward to serving you in the future.

Jun. 5th, 2024

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Mary Stoffels

Just had my first service and Lynda was very thorough. She walked around the yard with me, treated the ant hills, treated the exterior and yard and even had treats for my dog! So far, great experience!

10 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service and Lynda's thorough work. We're delighted to hear that you appreciated the comprehensive care taken for your yard, the attention to detail in treating the ant hills, and the kind gesture towards your dog. Your satisfaction is our top priority, and we look forward to continuing to provide you with great service.

Jun. 5th, 2024

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Ashley Syring

David was amazing. Came in with a positive attitude was very informative did a great job and when finished he made sure to let me know what he found and what he did for me. Very satisfied. Thank u

10 months ago

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Reply from Rove Pest Control

Thank you, Ashley! David is known for giving great inspections and glad he delivered!

Jun. 4th, 2024

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Pam Bradley

We REALLY like Jill! I we love that she is so knowledgeable re the bug business . . . W/ her expertise/charm/personality/style bet she could b a professional Etymologist very easily. . . Hang on to her if u can!

11 months ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Jill's expertise and engaging personality have made such a positive impact on your experience with our service.

Jun. 5th, 2024

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Donna Braun

Linda is amazing. She comes and does her job. But she also answers my questions. She is friendly, and always has a smile on her face. She is a joy to talk to, and very helpful.

11 months ago

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Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Linda's efforts. We are thrilled to hear about your positive experience with her. Linda is indeed a valued member of our team, known for her dedication and friendly demeanor. We're glad she could assist you and make your experience enjoyable. Your feedback is greatly appreciated and will be shared with Linda to recognize her exceptional service.

Jun. 5th, 2024

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Cinderella

Ariel T. Is very professional and friendly. He remembered our home and our issues from last fall. He is very thorough and we are very happy with the services we have received.

11 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Ariel T. We are thrilled to hear that his professionalism and attention to detail left a lasting impression. Our team is committed to providing exceptional service, and it's always rewarding to know when we've made a meaningful difference in our clients' lives. We look forward to continuing to serve your needs in the future with the same level of excellence.

Jun. 5th, 2024

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sandra roopchand

Very thorough. I am confident the treatment is workong.

1 month ago

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Reply from Rove Pest Control

Thank you, Sandra, for your kind words! We're so glad to hear that you found our service to be thorough and that you're feeling confident in the treatment. We appreciate your business!

Feb. 28th, 2025

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Jerry Middagh

August did an awesome job as he always does!

1 month ago

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Reply from Rove Pest Control

Thanks, Jerry! We're glad August consistently provides you with awesome service. Have a great day!

Feb. 27th, 2025

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Shannon Terry

Very personable and willing to listen and ask questions.

1 month ago

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Reply from Rove Pest Control

Thank you, Shannon. We appreciate your feedback on your service and look forward to serving you in the future.

Feb. 25th, 2025

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Andrew Hirilall

Great job with the pics and communication

1 month ago

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Reply from Rove Pest Control

Thank you, Andrew, for your feedback! We're glad to hear that you were pleased with the pictures and communication. Your satisfaction is important to us.

Best regards,
Rove Pest Control

Feb. 7th, 2025

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rd s

Friendly,informative Technician. .........

1 month ago

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Reply from Rove Pest Control

That's wonderful to hear! It's always reassuring to have a technician who is both friendly and informative. We're here to ensure you have the best experience possible. Thank You!

Feb. 6th, 2025

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Rachel Reynolds

Jose R arrived within the allotted time window. He was professional & friendly! Asked about our concerns and explained the process he would be using. He also took the time to spray for ants outside. Great Technician! He did a fantastic job!

8 months ago

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Reply from Rove Pest Control

Thank you so much for your wonderful feedback! We're thrilled to hear that Jose R provided you with professional and friendly service. It's great to know he addressed your concerns, explained the process clearly, and even took extra steps to spray for ants outside. We'll be sure to pass along your kind words to him. Thanks again for choosing our service!

Jul. 12th, 2024

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Pat Crist

I was very pleased with David's rodent application in my basement. He had found an area where the mice were coming into my home and he blocked that entrance with steal wool, so no future visits there. He was very thorough inside and out.

1 year ago

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Reply from Rove Pest Control

Thank you for your positive feedback on David's service. We're delighted to hear that his meticulous approach to rodent proofing your basement was successful and that you've noticed a significant improvement. Our team is committed to providing thorough and effective solutions, and it's gratifying to know that David's efforts have enhanced the comfort of your home. We appreciate your trust in our services and look forward to serving you in the future.

Jun. 5th, 2024

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Matt Skotak

I absolutely love the professionalism and communication from our technician Sue. He has been out to our property multiple times before and does an outstanding job explaining what he’s doing, why he is doing it, and how best to treat our various pests I have full faith in his services and highly recommend him to anyone.

1 year ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with our technician, Sue. His dedication to providing clear communication and professional service is a cornerstone of our commitment to customer satisfaction. We're honored to have earned your trust and recommendation, and we look forward to continuing to serve your needs with the highest standard of care.

Jun. 5th, 2024

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Kim Forbes

LOVED David - he was thorough, explained the process in detail regarding different bait, and went above and beyond in finding hidden holes and filling them. We really appreciated his service and would love to have him back at our next quarterly check.

1 year ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with David. His dedication to providing thorough and informative service is a great example of our commitment to customer satisfaction. We'll make sure to pass along your kind words and look forward to serving you again at your next quarterly check.

Jun. 7th, 2024

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Karen Harper Minneapolis, MN

We have been using Rove for three and a half years now would recommend them! Today we had Sue as our tech and we have had him a few times now! He is very professional, knowledgeable and friendly! I have asked him several questions and he gave thorough explanations! All of Rove’s techs have done a great job.

1 year ago

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Reply from Rove Pest Control

Thank you for your glowing review and for choosing Rove for the past three and a half years. We're thrilled to hear about your positive experiences with Sue and the rest of our team. Our technicians, like Sue, strive to provide professional, knowledgeable, and friendly service, and it's gratifying to know that their efforts are appreciated. Your feedback is invaluable to us, and we look forward to continuing to serve you with excellence.

Jun. 7th, 2024

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Kanga Kitty

Megan and her partner that was here today were awesome! Very attentive, listened carefully to my concerns and addressed accordingly. Super nice and friendly but very professional. I very much appreciated her attention to detail and for the information and knowledge on mice! Thank you Megan!!

1 year ago Edited January 29, 2024

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Reply from Rove Pest Control

Thanks for the great feedback on Sue. He will sure appraise hearing it. We also appreciate the opportunity to do some further training with today's technician. We'll reach out to you to find out some more details and see if we need to schedule any free follow up service. With the name on here not showing up in our system, if you don't hear from us within 24 hours, please give us a call so we can ensure everything gets resolve.d. We look forward to speaking with you soon!

Jan. 17th, 2024

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Conner McCall Minneapolis, MN

Sue did a great job walking me through the basement to try and discover the issue that was allowing mice to enter the home. We inspected inside and outside and he explained what he was seeing and offered some ideas on what I can do to help reduce their occurrence. Exceptional service.

1 year ago

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Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review. We're thrilled to hear that Sue provided exceptional service and was able to assist you thoroughly in identifying the issue with mice in your home. Our team is committed to offering helpful and informative service, and it's great to know that Sue's efforts to inspect and offer preventative solutions were appreciated. We look forward to serving you again in the future.

Jun. 20th, 2024

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Tara Dressler

Our tech Cory is a pleasure to work with. He always shows up with a great attitude, is willing to answer all my absurd questions and conducts himself in a professional manner. Thank you for doing what you do so I don't have too!

1 year ago Edited June 7, 2024

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Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Cory! It's wonderful to know that his professionalism and eagerness to assist have made a lasting impression. We always strive to provide exceptional service and answer any questions you may have, no matter how big or small. Your acknowledgment is greatly appreciated, and we look forward to continuing to serve your needs in the future. Thank you for choosing our services!

Jun. 20th, 2024

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Daphne X

Daniel is an outstanding Rove Technician. He listens very patiently to my concerns and addresses each one and if any need followup he gets that done for me as well. He goes above and beyond to retain goodwill for customers of Rove Pest Control.

1 year ago Edited February 10, 2025

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear about your excellent experience with Talin. Our team is committed to providing knowledgeable and thorough service, and it's rewarding to know that Talin's dedication to doing things right has resonated with you. We look forward to continuing to serve you with the same level of professionalism and attention to detail in the future. Your satisfaction is our top priority!

Jun. 21st, 2024

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Katie Campana

Ariel is very thorough. He always asks the right questions & shows true concern for our homes needs. Since beginning our services with Rove, our pest issues have significantly decreased. Thank you for serving us and exceeding customer expectations!

1 year ago

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Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Ariel and the noticeable improvement in your home's pest situation. Our team is committed to providing thorough and attentive service, and it's rewarding to know that Ariel's efforts have made a significant difference. Thank you for choosing Rove and for taking the time to acknowledge the exceptional service you've received. We look forward to continuing to exceed your expectations.

Jul. 9th, 2024

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Bruce Margolis Minneapolis, MN

Patriot was professional and courteous as he performed his check of my house. I appreciated his knowledge. My only issue was that I was told, by the Rove scheduler, that I would get a call to let me know when someone was coming. This did not happen he just showed up. I would have liked a call.

1 year ago

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Reply from Rove Pest Control

Thank you for taking the time to share your feedback. We're pleased to hear that you found Patriot to be professional and knowledgeable during his visit. However, we sincerely apologize for the oversight regarding the scheduling call. We understand the importance of communication and will ensure that our team adheres to the commitment of notifying customers in advance. Your satisfaction is our priority, and we appreciate your understanding.

Jul. 9th, 2024

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Maureen Armstrong Maple Grove, MN

Ariel is so friendly and gave me information on what he was doing to control any pests and mice. Very kind and cheery. I appreciated his attention and his smile as he talked with me. He has been to my home for previous visits and I feel very confident in the service he provides.

1 year ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Ariel. We are thrilled to hear about the friendly and informative service you received during his visit. Ariel is a valued member of our team, known for his kindness and dedication to customer satisfaction. We look forward to continuing to serve your home with the same level of care and expertise. Your confidence in our service is greatly appreciated.

Jul. 9th, 2024

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adel labib Framingham, MA

Jonathan was exceptional and accommodating with everything that needed to be done and went above and beyond to make sure everything was done properly. He did an outstanding job and I have seen a lot less activity as a result of their continuous effort. The company has regularly returned as needed for anything requested.

1 year ago

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Светлана Друшлякова Mound, MN

Our technician Jacob A. always does a great job, always super helpful, listens to our concerns and takes care of the issue. Very friendly! Professional with explanations and how we can try and resolve the issues at hand in/outside the home.

2 years ago

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stephanie brumber Franklin, MA

Mandy was our service provider and I can't say enough about her She was informative, friendly, knowledgeable and overall amazing! We are happy to have assistance with our rodent situation and feel great about the process. many thanks for the timely response. couldn't be happier.

2 years ago

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Reply from Rove Pest Control

Hello Stephanie!
We are glad to hear that Mandy was such a great help! We really appreciate your business!
Have a wonderful day!

Nov. 16th, 2022

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Eileen

Mike was very nice and friendly. He texted me when he was here and texted me when he was done. He also reminded me to shut my garage door after he left which was very nice. Sometimes just the little things make an experience great.

2 years ago Edited June 26, 2023

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Reply from Rove Pest Control

Thank you so much for taking time to write such a positive review! We are so glad to hear that Eric was able to bring you some happiness on a hard day! We pride ourselves on the work of our technicians! We hope you have a wonderful day!

Oct. 31st, 2022

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Kim Pharmer Rochester, MI

Chris was so kind, helpful and knowledgeable. He presented a detailed plan that will hopefully take care of our challenge. He was patient as I asked a lot of questions. Hoping he can bring another bait trap by soon because we found a we know the mice were hiding after moving a small shed on the side of the house.

2 years ago

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Reply from Rove Pest Control

It's so good to hear that Chris was able to be so helpful! We take pride in the work our technicians do!
If you ever need anything feel free to reach out to the office and we would be more than happy to help! Have a great day!

Oct. 17th, 2022

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Tobias Hogan Phoenix, AZ

I was having an ant problem in my house, called customer service and they were able to come to my house within 2 days. The technician & his partner freaking super dope guys. Friendly, patient and taught me some things asking them questions. Thank you all again and my 7 year old daughter definitely is happy not having to worry about ants now. :)

2 years ago

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Reply from Rove Pest Control

We are so glad that our technicians and customer service were able to be so helpful! Thank you for such a great rating and thank you for choosing Rove!!

Jan. 12th, 2023

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Matt Zeigler Clio, MI

They are so friendly, and ask questions about the bug in and around our home! Also, they are great about giving me appt times that work for my job. Patrick arrived on time this morning, was kind and friendly and explained why he was doing the treatment that he performed today.

3 years ago

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Reply from Rove Pest Control

Thanks for the awesome review, Matt! We work hard to meet high expectations, and we’re happy to hear we hit the mark for you. We value consistency and aim for the complete satisfaction of our customers. We can't wait for your next service appointment! Until then, we're here if you need anything.

Dec. 18th, 2021