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Rove Pest Control

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7.7

Overall Score

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Michael Alan Thompson

Patriot showed up in the allotted window of time given and did a great job of performing the service and explaining why and what he was doing. It was his first time at our home and I was very pleased with Patriot.

1 year ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Patriot. We are thrilled to hear that our technician arrived on time and delivered the high-quality service we strive for. It's great to know that the explanations provided were clear and helpful. We look forward to serving you again in the future and hope to continue meeting your expectations.

Jul. 23rd, 2024

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Mandi Leonard

Tremendous service! Very knowledgeable, efficient, and helped with a mouse problem (even took care of one that was still alive in a sticky trap!). Very thankful for his service.

1 year ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you were satisfied with our efficient and knowledgeable service. Addressing your mouse issue promptly and humanely was our top priority, and we're glad we could resolve it to your satisfaction. Your appreciation is the greatest reward for our team's dedication to providing excellent service. We're here for you anytime you need us!

Jul. 18th, 2024

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Susan M Dale

Rove has always been so quick to come out when there is something other than our normal visit. We saw tons of ants on the fron sidewalk and they were here is a couple of days.

1 year ago Edited June 5, 2025

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Megan's service. We are thrilled to hear that you appreciated the proactive communication and thorough explanation of the treatment process. Megan is a valued member of our team, and your feedback serves as a wonderful testament to her dedication to providing excellent service. We look forward to continuing to serve your needs and are here for any further assistance you may require. Your satisfaction is our top priority, and we are very happy to have met your expectations.

Jul. 1st, 2024

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JD

What a wonderful personality. Great to have really thorough service and a good conversation with your technician. Felt comfortable and appreciated how knowledgeable Michael was. Hope he is my technician every time!

1 year ago

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Reply from Rove Pest Control

Thank you for your kind words and the time you've taken to share your experience with us. We're thrilled to hear that Michael provided you with the thorough service and knowledgeable conversation you deserve. Our team is dedicated to ensuring every customer feels comfortable and well-informed, and we're glad Michael could do just that. We look forward to serving you again in the future and will certainly pass along your request to have Michael as your technician for your next service.

Jun. 21st, 2024

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Cathe Carbone

We had to have someone come out to the property for a new issue. Our technician actually waited until the torrential rain subsided so he could spray for the insects we discovered. Great work!

1 year ago

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Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review! We're thrilled to hear about your satisfactory experience with our technician's service and dedication. It's our priority to ensure that your needs are met, even if it means waiting out the weather to provide the best possible solution. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Jun. 21st, 2024

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Chantel Weiman

Julia was absolutely incredible to work with. She went above and beyond to accommodate my short timeline and made it happen when most wouldn’t have put in nearly as much effort.

1 year ago

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Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge Julia's dedication. We are thrilled to hear that she was able to assist you effectively, even within a tight schedule. Our team is committed to providing exceptional service and it's always rewarding to know when we've made a positive impact. We look forward to serving you again in the future!

Jun. 21st, 2024

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Carol Marianetti

Jose went above and beyond, putting his life in danger with all my wasps nests. Actually, he found nests that I would have never even noticed but that were becoming large. Good tech!

1 year ago

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Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge Jose's dedication and hard work. We are thrilled to hear about your positive experience with our service and especially proud of Jose for going the extra mile to ensure your safety. Our team is committed to providing thorough and attentive service, and it's gratifying to know that Jose's efforts made a significant difference. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 18th, 2024

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Suzanne Cota

Rove Pest Control does a great job keeping our home free and clear of unwanted pests! If we need them to come out and take care of an intrusion of some sort, like a bees nest, they are quick to respond!

1 year ago Edited June 5, 2024

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Rove Pest Control has been effective in keeping your home pest-free. Our team is always ready to swiftly address any new concerns, such as a bees' nest, ensuring your continued comfort and satisfaction. Your experience is important to us, and we look forward to serving you in the future.

Jun. 5th, 2024

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Mary Stoffels

Just had my first service and Lynda was very thorough. She walked around the yard with me, treated the ant hills, treated the exterior and yard and even had treats for my dog! So far, great experience!

1 year ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service and Lynda's thorough work. We're delighted to hear that you appreciated the comprehensive care taken for your yard, the attention to detail in treating the ant hills, and the kind gesture towards your dog. Your satisfaction is our top priority, and we look forward to continuing to provide you with great service.

Jun. 5th, 2024

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Ashley Syring

David was amazing. Came in with a positive attitude was very informative did a great job and when finished he made sure to let me know what he found and what he did for me. Very satisfied. Thank u

1 year ago

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Reply from Rove Pest Control

Thank you, Ashley! David is known for giving great inspections and glad he delivered!

Jun. 4th, 2024

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Pam Bradley

We REALLY like Jill! I we love that she is so knowledgeable re the bug business . . . W/ her expertise/charm/personality/style bet she could b a professional Etymologist very easily. . . Hang on to her if u can!

1 year ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Jill's expertise and engaging personality have made such a positive impact on your experience with our service.

Jun. 5th, 2024

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Donna Braun

Linda is amazing. She comes and does her job. But she also answers my questions. She is friendly, and always has a smile on her face. She is a joy to talk to, and very helpful.

1 year ago

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Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Linda's efforts. We are thrilled to hear about your positive experience with her. Linda is indeed a valued member of our team, known for her dedication and friendly demeanor. We're glad she could assist you and make your experience enjoyable. Your feedback is greatly appreciated and will be shared with Linda to recognize her exceptional service.

Jun. 5th, 2024

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Cinderella

Ariel T. Is very professional and friendly. He remembered our home and our issues from last fall. He is very thorough and we are very happy with the services we have received.

1 year ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Ariel T. We are thrilled to hear that his professionalism and attention to detail left a lasting impression. Our team is committed to providing exceptional service, and it's always rewarding to know when we've made a meaningful difference in our clients' lives. We look forward to continuing to serve your needs in the future with the same level of excellence.

Jun. 5th, 2024

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Caryn Switalla

David J. was our technician and we had spider, mouse & ant issues and he was so kind and informative. Taught me some things that were great to know! We recommend Rove to everyone. They have always been helpful.

1 year ago Edited June 21, 2024

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Meagan's thoroughness provided you with reassurance. Ensuring everything is working perfectly and giving our customers peace of mind is our top priority. We look forward to continuing to serve you with the same level of excellence and care.

Jun. 5th, 2024

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Pat Crist

I AM ALWAYS HAPPY TO SEE THAT TALIN B IS THE TECHNICIAN THAT IS SCHEDULED FOR MY PROBLEM/SERVICE. HE IS VERY THROUGH IN SOLVING MY PEST PROBLEM AND EXPLAINS WHAT TO DO OR WHAT WAS TAKEN CARE OF FOR NO FUTURE PROBLEM.

1 year ago Edited April 24, 2025

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Reply from Rove Pest Control

Thank you for your positive feedback on David's service. We're delighted to hear that his meticulous approach to rodent proofing your basement was successful and that you've noticed a significant improvement. Our team is committed to providing thorough and effective solutions, and it's gratifying to know that David's efforts have enhanced the comfort of your home. We appreciate your trust in our services and look forward to serving you in the future.

Jun. 5th, 2024

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Sasha Mercedes Minneapolis, MN

We hired Rove to help combat an ant issue. Our technician was friendly but forgot the ant traps, which was one of the main components in addressing our issue. We were told the traps could be installed a few days later, but the technician they sent came 2 hours earlier than the scheduled appointment time and just left the traps in our mailbox because my spouse and I were both working when they came. We would have loved for the tech to install them for us and look at the progress of the infestation. We regretfully bought a year's subscription with them and are very disappointed at the lack of concern, knowledge, and follow-up. We recently got a bill for the services when our tech already ran our credit card. I'm unsure why we weren't just charged at the time of service. And the charge for the first month of the subscription coincides with the initial visit, so you end up paying more than the initial quote. This company came recommended but we cannot say many good things after our experience.

2 years ago

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Reply from Rove Pest Control

We love hearing that the technician was friendly even if forgetful. The rest sounds like issues we need to resolve with a technician on one hand and then ensure we are aligned with you on the payment plan and structure. It appears the account is under a different name from your review so we are unable to reach out to you to resolve it. If you could give us a call at your earliest convenience, we would love to get solutions underway for you and get everything back on the right track. We look forward to haring from you!

Feb. 6th, 2024

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Cindy Davy

Ariel does a very thorough job each time he visits. He is very pleasant, professional and knowledgeable. I am so grateful that we chose your company. Thank you for your service.

2 years ago Edited July 16, 2024

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Reply from Rove Pest Control

Thank you, Cindy.

Jun. 7th, 2024

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Jodi Brunner Minneapolis, MN

love Izzy He is the best. He comes and knows where to go and is always so friendly I look forward to his visits which is kinda crazy. He knows his stuff. please keep him on this route so we can keep his as our tech.

2 years ago

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Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear that Izzy has been providing exceptional service and making your visits enjoyable. His expertise and friendly demeanor are qualities we value highly, and it's great to know he's making a positive impact. Rest assured, we'll do everything we can to ensure Izzy continues to be your technician. Your satisfaction is our top priority, and we look forward to serving you in the future.

Jun. 11th, 2024

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Lance Pogones Northfield, MN

Jill is fantastic, trusted and exceptional at her job. She's beyond pleasant, reasonable, great at explaining answers to questions and very timely - when she says she is going to be there - she WILL be there.

2 years ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Jill's dedication and professionalism have made such a positive impact. Her commitment to being there when needed and providing clear, timely responses is a cornerstone of our service. We look forward to continuing to serve you with the same level of excellence you've come to expect from us.

Jun. 12th, 2024

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Debra Bradford Minneapolis, MN

Our technician explained everything in a way that we could easily understand. He was prompt and courteous. I would like it if he was the technician for all our appointments.

2 years ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our technician provided clear and courteous service. Ensuring that our customers feel fully informed and respected is our top priority. We'll make a note of your preference for this technician for future appointments. Your satisfaction is important to us, and we look forward to serving you again.

Jun. 17th, 2024

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Daphne X

Talin is really great. He always takes the time to answer any questions. He's a great listener and makes sure he always goes above and beyond protecting our home from pests.

2 years ago Edited May 9, 2025

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear about your excellent experience with Talin. Our team is committed to providing knowledgeable and thorough service, and it's rewarding to know that Talin's dedication to doing things right has resonated with you. We look forward to continuing to serve you with the same level of professionalism and attention to detail in the future. Your satisfaction is our top priority!

Jun. 21st, 2024

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Tony Mieloch Hugo, MN

Travis was very understanding and patient with us while deciding which treatment Rove offered. Once the decision was made, he provided detailed information on how and what products were being applied. Thank you Travis.

2 years ago

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Monica Jennings Tempe, AZ

This guy is amazing! He is on time, communicates clearly, he has professionalism. I never have to question anything because he will break it down for you step by step. I highly recommend him and would love him every visit.

2 years ago

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Janene Somerset, WI

I have been a customer of Rove Control for a couple of years!! They have an amazing customer service that definitely goes above and beyond for their customers!! Thank you!!

2 years ago

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Jacob And Danny Vlogs Detroit, MI

The technician had outstanding knowledge regarding all of my issues and resolve them, professionally and efficiently. I would highly recommend to anyone he went above and beyond!

2 years ago

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saaid leon Phoenix, AZ

Mike B came out did a great job and asked if I had any spots I needed him to target. I told him about the ant colonies popping up in the yard and he took care of those. Thanks!

2 years ago

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Chris Regan

Mike N. Did a fantastic job and he gave great attention to ensuring my service was performed successfully. I appreciate his friendliness and I continue with Rove because of the great service. Thanks!

3 years ago Edited May 16, 2023

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Reply from Rove Pest Control

I am happy to hear that Jason and Tyrell were able to be so helpful! We appreciate your business! Have a great day!

Feb. 24th, 2023

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Nancy Schille Saint Paul, MN

When I initially "signed their contract" I was assured they took care of a mole infestation I am dealing with. I just completely re-landscaped my entire yard including sod - expensive!! They came out and put down poison which did absolutely NOTHING! I called back a few weeks later when I could clearly see the problem was getting worse. They came out and put down the same poison. Again, no results! By now, they had killed new shrubs and a lot of my new sod. Mole tunnels everywhere! I called again telling them how unhappy I was and that their poison doesn't work and maybe they should apply traps. I wanted to cancel and was assured they would get to the bottom of the issue so I tried one more time. They came out again only to apply the same poison again saying they don't put down traps. Meanwhile more of my yard was being destroyed!!! I called to cancel and ask for a refund which of course they refused!!! All they did was take my money.....very disappointed, DON'T WASTE YOUR MONEY!

3 years ago

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Reply from Rove Pest Control

I'm sorry to hear how frustrating the moles have been. I reviewed your account and noticed that there is more going on than just moles. I was not surprised knowing that area of Mahtomedi. We have worked with lots of accounts out there. Most respond to the treatment performed, but there are some cases where moles and voles have a deep strong hold and take time to work through. It appears as though we were only able to work through the initial service and 2 free follow ups before the account was canceled. We would love to dive deeper and work further with you, but it does take time and commitment to work through some of these populations. For reference, I was running field research on a property nearby there and pulled out 21 moles in a week. Another yard a few blocks away only had 1 in a year. Considering how relatively new the account was, I'm not sure there was much time for fully determining the extent of control needed and getting plans in place. If you would like to continue tackling the issue, we still have several weeks to progress with the moles and months to continue working with the voles to work through the population.

Nov. 8th, 2022

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Leogoddess K Phoenix, AZ

Eric is always on point! He's always very thorough and I know I can count on his service. He's knowledgeable and keeps me informed and I definitely appreciate how he takes care of my property! Thanks so much Eric!

3 years ago

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Reply from Rove Pest Control

We are so glad to hear that Eric was able to give you such a great experience and be so helpful! Thank you for taking time to leave a review!

Jan. 12th, 2023

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Jones San Jose, CA

Jeered was very professional and accommodating to my schedule. I had to leave while he was still working and when I returned he completed the job and secured the yard. Thank you.

3 years ago

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Reply from Rove Pest Control

We are so glad that Jeered was able to be so helpful!

Dec. 29th, 2022

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Alex Orosco Avondale, AZ

Eric remembered my name and had a brief conversation about the service and product. He always ask if everything is ok with the service and if there is any activity of any kind around the yard. Thank you Eric

4 years ago

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Reply from Rove Pest Control

Thank you for your great feedback. Eric will be excited to hear about the results of his efforts. This will also be helpful to share with the team to illustrate the impact that we can have on both the pests and the element of service itself. We appreciate your business and support. Have a wonderful rest of the week!

Jan. 13th, 2022

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D. Hartwell

Mike was punctual and friendly. He also provided great feedback about solutions to my bug infestation besides the scheduled applications. He was very respectful of my property as well.

4 years ago Edited April 18, 2022

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Reply from Rove Pest Control

That sounds like a winning plan for communication and service, thanks for sharing. We appreciate your business and hope you are enjoying the beautiful Autumn as it rolls in!

Oct. 4th, 2021

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Kristen Johnson Burnsville, MN

Jeremiah was beyond awesome!! We are thankful for his knowledge and kindness!! We have been serviced for a few years now and I'd have to say he is in the top 3! Thank you for having such great technicians!!

4 years ago

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Reply from Rove Pest Control

That is quite the compliment, I look forward to sharing it with him. Keep us posted if you have anything else pop up that needs our attention. Thanks for your feedback and support!

Aug. 16th, 2021

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Joan Gonzalez

Claire was very professional and provided excellent service. She was competent and if she did not know something, she was not hesitant to ask someone else at Rove. We were very pleased with her service.

4 years ago Edited June 12, 2024

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Reply from Rove Pest Control

Talin will really appreciate the feedback and knowing his efforts are appreciated. We appreciate the perspective as well - thanks for taking the time to share it with us. Keep us posted on any additional needs that arise before we see you again. Haver a great week!

Jun. 8th, 2021

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Jeffry Brick

Ariel is a very conscientious person when it comes to doing his job, he looks at the smallest details and doesn’t carry complete job. Rove is very fortunate to have an employee like him.

4 years ago Edited May 1, 2024

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Reply from Rove Pest Control

Willi definitely knows his rodents! We are thrilled he was able to provide some helpful insight. Let us know if any new questions or situations arise. Enjoy your week!

Jun. 8th, 2021

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Debra Jones Minneapolis, MN

Great job as usual. The tech bought along a trainee which was a very professional young man. I enjoy having him tag along. The job goes much faster and more through all with two people.

4 years ago

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Reply from Rove Pest Control

That is great to hear. I will let the trainer and trainee know how it went for you - they will appreciate hearing it. Enjoy your upcoming holiday weekend and thanks for your business & support!

May. 27th, 2021

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Jose Ramirez Phoenix, AZ

Eric did a great job! He was very thorough and seemed like a cool guy! Highly recommend the company. Eric sprayed and minutes later, bugs came out from the cracks. Truly impressed!

4 years ago

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Reply from Rove Pest Control

It is always fun to see and hear about the results. Eric will appreciate the details for sure. Thank you for the feedback and support. Have a wonderful week!

May. 20th, 2021

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Liz Highland, MI

The care of what you actually need around your home and yard, they listen tentatively and get the job done. If you have any additional problems afterwards they will back their word, as to getting the job done.

4 years ago

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Reply from Rove Pest Control

You are 100% correct! If anything needs additional attention, we will provide it. Thank you for your business and support. Have a wonderful day!

May. 20th, 2021

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Ardith Bender

He was so. Knowledgeable and did the better than any of the other technicians who have come to our home!!

8 months ago

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Reply from Rove Pest Control

Thank you so much, Ardith! We're thrilled to hear that your technician went above and beyond and stood out among the rest. We’ll be sure to share your kind words with the team. We appreciate your continued trust in us!

Jun. 12th, 2025

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larry ahlers

She did an outstanding job! Answered all of my questions and is vey personable! She is someone you would always want on your team.

9 months ago

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Reply from Rove Pest Control

Hi Larry,
Thank you for the kind words! We're so glad to hear that you had such a positive experience. It's wonderful to know she was able to answer all your questions and made a great impression. We agree—she's a valued part of our team, and we’re lucky to have her!

May. 20th, 2025

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Georges

Tony was very polite and knowledgeable. He did a thorough job and answered all questions and concerns thoroughly and cheerfully. Highly recommended.

9 months ago

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Reply from Rove Pest Control

Hi Georges,

Thank you so much for your kind words and recommendation! We're thrilled to hear that Tony provided such a thorough and cheerful service. We take pride in ensuring our technicians are knowledgeable and attentive, and it's great to know Tony delivered on that.

If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help!

May. 14th, 2025

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Jane Nev

Very knowledgeable and professional. He provided me with the information I needed in case I see action of the insect variety. 👍

9 months ago

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Reply from Rove Pest Control

Hi Jane,

Thank you for the great feedback! We're glad to hear you found our technician knowledgeable and professional. It’s always our goal to make sure you feel informed and prepared, just in case those pesky insects make a return.

We're here anytime you need us! 👍

May. 14th, 2025

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sharon dardis

Josh did a great job! He listened closely to my concerns and then completed the job with care. Thanks, Josh for a job well done!

9 months ago

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Reply from Rove Pest Control

Hi Sharon,

Thank you for the wonderful feedback! We're so glad to hear that Josh took the time to listen and address your concerns with care. We’ll be sure to let him know how much you appreciated his work. Thanks again for choosing Rove—we’re happy to have you as part of the family!

May. 12th, 2025

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Milana Reiche

Appreciate the good service! I have always had good communication with Rove Pest Control and they have been helping us with our specific needs.

9 months ago Edited May 29, 2025

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Reply from Rove Pest Control

Hi Milana,

Thank you for the kind words! We’re happy to hear our technician was helpful and responsive to your specific needs. Providing personalized service is important to us, and we’re glad we could meet your expectations!

May. 12th, 2025

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Anthony Brunstad

Sang was friendly, knowledgeable, and professional. He made sure all of my concerns were addressed and remembered my name as he said goodbye.

9 months ago

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Reply from Rove Pest Control

Hi Anthony,

Thank you for your thoughtful review! We're so glad to hear that Sang made a great impression with his friendly and professional service. It means a lot to us that he took the time to address all your concerns and made the experience personal by remembering your name.

We truly appreciate your feedback and look forward to serving you again in the future!

May. 5th, 2025

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Davina Baldwin

He was kind, polite & courteous. Rove we had a prior exchange about this technician not servicing our home in 8/2023. I’m disappointed that you did NOT take proper care to honor this request.

9 months ago

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Reply from Rove Pest Control

Thank you for letting us know that this standing note was missed. I will follow up with operations and the scheduling team to ensure this is not missed moving forward. We are glad to hear that he was kind, polite and courteous, but we need to make sure we get requests nailed each time. Thank you for your patience and feedback. We look forward to having things set right moving forward.

May. 2nd, 2025

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Lamers Kimberly

Cody was pleasant and super thorough looking in all the areas for the pests!! Very professional-very pleased with his services!

9 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your experience! We're so glad to hear that Cody made a great impression with his thoroughness and professionalism. It's always our goal to provide top-quality service, and we're thrilled that you were pleased with the results. We’ll be sure to pass along your kind words to Cody!

May. 1st, 2025

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Linda B

Jeremy knew I had a few questions and came to the door. We walked around the house and he filled me in. Appreciated his attitude.

10 months ago

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Reply from Rove Pest Control

Hi Linda,
Thank you for sharing your experience! We're so glad Jeremy took the time to answer your questions and walk you through everything. His positive attitude is something we really value, and we’re happy to hear it made a difference.

Apr. 24th, 2025

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Ed

Joshua did a great job and most importantly he shut our gate to the back yard when he was finished so our dogs could not escape!

10 months ago

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Reply from Rove Pest Control

Hi Ed,
Thanks for the great feedback! We're so glad Joshua not only did a great job but also made sure to shut the gate—keeping your pups safe is a top priority. We’ll be sure to pass along your appreciation to him. We're always here when you need us!

Apr. 24th, 2025

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David Bahl

Excellent technician. Went out of her way to make sure we didn't have any concerns and to fully explain all the services she performed.

10 months ago

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Reply from Rove Pest Control

Thank you for your kind words, David! We're so glad to hear our technician went above and beyond to ensure all your concerns were addressed and that you felt fully informed about the services performed. Providing excellent service and peace of mind is always our goal. We truly appreciate your feedback and look forward to continuing to serve you!

Apr. 15th, 2025