Name: Rove Pest Control
Rating: 4.8

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Karen Harper Minneapolis, MN

We have been using Rove for three and a half years now would recommend them! Today we had Sue as our tech and we have had him a few times now! He is very professional, knowledgeable and friendly! I have asked him several questions and he gave thorough explanations! All of Rove’s techs have done a great job.

10 months ago

Reply from Rove Pest Control

Thank you for your glowing review and for choosing Rove for the past three and a half years. We're thrilled to hear about your positive experiences with Sue and the rest of our team. Our technicians, like Sue, strive to provide professional, knowledgeable, and friendly service, and it's gratifying to know that their efforts are appreciated. Your feedback is invaluable to us, and we look forward to continuing to serve you with excellence.

Jun. 7th, 2024

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Kanga Kitty

Megan and her partner that was here today were awesome! Very attentive, listened carefully to my concerns and addressed accordingly. Super nice and friendly but very professional. I very much appreciated her attention to detail and for the information and knowledge on mice! Thank you Megan!!

10 months ago Edited January 29, 2024

Reply from Rove Pest Control

Thanks for the great feedback on Sue. He will sure appraise hearing it. We also appreciate the opportunity to do some further training with today's technician. We'll reach out to you to find out some more details and see if we need to schedule any free follow up service. With the name on here not showing up in our system, if you don't hear from us within 24 hours, please give us a call so we can ensure everything gets resolve.d. We look forward to speaking with you soon!

Jan. 17th, 2024

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Conner McCall Minneapolis, MN

Sue did a great job walking me through the basement to try and discover the issue that was allowing mice to enter the home. We inspected inside and outside and he explained what he was seeing and offered some ideas on what I can do to help reduce their occurrence. Exceptional service.

10 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review. We're thrilled to hear that Sue provided exceptional service and was able to assist you thoroughly in identifying the issue with mice in your home. Our team is committed to offering helpful and informative service, and it's great to know that Sue's efforts to inspect and offer preventative solutions were appreciated. We look forward to serving you again in the future.

Jun. 20th, 2024

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Tara Dressler

Our tech Cory is a pleasure to work with. He always shows up with a great attitude, is willing to answer all my absurd questions and conducts himself in a professional manner. Thank you for doing what you do so I don't have too!

10 months ago Edited June 7, 2024

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Cory! It's wonderful to know that his professionalism and eagerness to assist have made a lasting impression. We always strive to provide exceptional service and answer any questions you may have, no matter how big or small. Your acknowledgment is greatly appreciated, and we look forward to continuing to serve your needs in the future. Thank you for choosing our services!

Jun. 20th, 2024

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Daphne X

Daniel called with an expected arrival time and I really appreciated that. Daniel is a positive professional totally listened to my fall pest concerns and answered my questions and requests. He is very knowledgeable in his care for your home and property and pays attention to the details that mean alot to homeowners that dislike pests.

11 months ago Edited October 4, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear about your excellent experience with Talin. Our team is committed to providing knowledgeable and thorough service, and it's rewarding to know that Talin's dedication to doing things right has resonated with you. We look forward to continuing to serve you with the same level of professionalism and attention to detail in the future. Your satisfaction is our top priority!

Jun. 21st, 2024

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Katie Campana

Ariel is very thorough. He always asks the right questions & shows true concern for our homes needs. Since beginning our services with Rove, our pest issues have significantly decreased. Thank you for serving us and exceeding customer expectations!

11 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Ariel and the noticeable improvement in your home's pest situation. Our team is committed to providing thorough and attentive service, and it's rewarding to know that Ariel's efforts have made a significant difference. Thank you for choosing Rove and for taking the time to acknowledge the exceptional service you've received. We look forward to continuing to exceed your expectations.

Jul. 9th, 2024

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Bruce Margolis Minneapolis, MN

Patriot was professional and courteous as he performed his check of my house. I appreciated his knowledge. My only issue was that I was told, by the Rove scheduler, that I would get a call to let me know when someone was coming. This did not happen he just showed up. I would have liked a call.

11 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your feedback. We're pleased to hear that you found Patriot to be professional and knowledgeable during his visit. However, we sincerely apologize for the oversight regarding the scheduling call. We understand the importance of communication and will ensure that our team adheres to the commitment of notifying customers in advance. Your satisfaction is our priority, and we appreciate your understanding.

Jul. 9th, 2024

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Maureen Armstrong Maple Grove, MN

Ariel is so friendly and gave me information on what he was doing to control any pests and mice. Very kind and cheery. I appreciated his attention and his smile as he talked with me. He has been to my home for previous visits and I feel very confident in the service he provides.

11 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Ariel. We are thrilled to hear about the friendly and informative service you received during his visit. Ariel is a valued member of our team, known for his kindness and dedication to customer satisfaction. We look forward to continuing to serve your home with the same level of care and expertise. Your confidence in our service is greatly appreciated.

Jul. 9th, 2024

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Ryan Polreis

The technician was outstanding. He was very helpful. He explained what he was doing and answered all questions that I had. I did find it alarming that he was not told about the active activity inside the residence. Seems like there is something lagging in the communication between dispatch and techs. :( the technician also did not call when he was en route like they said they would document.

2 weeks ago

Reply from Rove Pest Control

Thank you, Ryan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 11th, 2024

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Valeria Borrego

Technicians aAlways prompt and take the time to answer my questions.

1 month ago

Reply from Rove Pest Control

Thank you, Valeria! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 16th, 2024

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Deb Kirby

Extremely pleasant and courteous employee. Highest acolades.

1 month ago

Reply from Rove Pest Control

Thank you, Deb! Glad you you love our employees like we do!

Oct. 16th, 2024

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Jane Opland

He even dusted the cob webs off the house; nobody has done that before.

1 month ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our attention to detail made a significant impact on your experience with our service. Ensuring every corner of your home is clean, including those often-overlooked areas like cobwebs, is part of our commitment to exceptional service. We look forward to continuing to exceed your expectations in the future.

Oct. 14th, 2024

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Mary Morris

Joshua was helpful and took the time to answer my questions.

1 month ago

Reply from Rove Pest Control

Thank you, Mary. Glad to hear your service was helpful and informative.

Oct. 14th, 2024

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Sheng Moua

Service was fine. We have spotted mice activity this week though!

1 month ago

Reply from Rove Pest Control

Thank you for your feedback. We're glad to hear that our service met your expectations. However, we take your concern about mice activity very seriously. We would like to address this issue promptly and ensure your complete satisfaction. Please contact us at your earliest convenience so we can schedule a follow-up visit.

Oct. 11th, 2024

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Dawn Schirmer

She seems to do a very good job really appreciate the profession she shows

1 month ago

Reply from Rove Pest Control

Thank you, Dawn.

Oct. 11th, 2024

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m walstead

Jamie is considerate, through and respectful. He immediately recognized our concerns and applied multiple resources at his disposal. In addition he offered a follow up within the next two weeks by a technician instigated by the company and not relying on us to remember. We are are very pleased with his approach and professionalism. We request he do the follow up and further services. Thank you Jamie!

1 year ago

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Melissa Mills Phoenix, AZ

Juan G stopped by yesterday to let me know the great services Rove provides and after his outstanding explanation I decided to sign up. Today I met Mike and Eric the service managers and they provided exceptional service. I am very pleased with this team and glad I made the right decision to switch over after being price gouged and not provided any type of customer service during service visits. I can't wait to tell my neighbors and any one else about Rove. Whatever you are doing keep doing it!!!

1 year ago

Reply from Rove Pest Control

Melissa,
Thank you so much for taking time out of your day to write such positive words about our employee's. We are so happy to hear that they were able to make your experience with us so fantastic! Thank you so much for choosing Rove, we really appreciate your business!

Jan. 19th, 2023

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Debra Samuelson Minneapolis, MN

Matt is a knowledgeable servicemen who gave me a detailed plan of where the moles were living in our yard and how he would get rid of them. He listened to my concerns and took our dogs into consideration with the plan. Matt is professional and friendly person who is very intelligent. I absolutely would hire him again and hope that he can service us the next time!! Scott and Debra S., Marine on St. Croix, MN

2 years ago

Reply from Rove Pest Control

Thank you Scott and Debra! We are so glad that Matt was able to make your experience with our business great! Thank you for your feedback! Have a great day!

Oct. 12th, 2022

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Jerry Lutzen Lakewood, CA

They were visiting another house down the street from us and we asked if they could stop by and check a few issues (spider webs and full pest trap in the garage). They supported our request immediately and were so friendly in doing so. We have had great luck with every technician that has come out to see us. Please give kuddos to Mike also as he was with Eric and helped take care of our concerns.

2 years ago

Reply from Rove Pest Control

We are so glad to hear your story about your great experiences with our company! We love being able to help! Thank you for the great rating!

Jan. 12th, 2023

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Derrick Jones Niles, MI

Rove Pest control was great to work with. My mom had an issue with bed bugs and JB came out to assess the problem, which was pretty bad. Having explained the process, JB was here on time and mitigated the pest. But more than that, he made himself available for any questions that I had, which I had a lot. We are a satisfied customer after using their services. Big thank you to JB and Rove Pest Control…!

2 years ago

Reply from Rove Pest Control

Thank you for the awesome comments about JB. We are glad to see that he was able to be so thorough and helpful! Thank you for your business!

Jan. 12th, 2023

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Ashley T Detroit, MI

We just had our second treatment with Michael from Rove Pest Control. To say we are happy is an understatement. We have noticed a dramatic decrease in bugs since having our initial treatment. Michael has been wonderful to work with! He is extremely patient with our concerns. Michael has taken the extra time on both visits to make sure that all areas of our home indoor and out are sprayed to our liking. He takes note of our problem areas and really takes the time treating those areas. We are looking forward to continuing using Rove Pest Control in the future to keep our home Pest free.

3 years ago

Reply from Rove Pest Control

Thank you for your enthusiastic and detailed feedback. Michael will be quite excited to hear about the results of his efforts. This will also be helpful to share with the team to illustrate the impact that we can have on both the pests and the element of service itself. We appreciate your business and support. Have a wonderful week!

Oct. 4th, 2021

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Murid Amini Minneapolis, MN

Our pest control folks always go above and beyond. I don’t like bugs, I don’t like mice. Thinking about them makes me sick. The Rove team always shows up on site, are professional, and talk about the pests in a way that gives you confidence in your ability to enjoy a pest free home. They do a great job and I’ve yet to see pests inside the home creeping me out. 100% recommend.

3 years ago

Reply from Rove Pest Control

That is great to hear! Delivering peace of mind and the ability to relax is one of the best parts of this industry.. Keep us posted of anything that needs reinforcement. Have a pleasant and relaxing weekend!

Aug. 5th, 2021

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Doug Skirke Carleton, MI

The best experience in the worst time possible! Bed bugs are no joke , trust me I googled everything. After months of wasting money I finally decided to call the pros . Don't let the cheaper price fool you, their heat treatment is thorough ! They come back twice after to finish those little buggers , even tho tho first heat and spray was enough . Long story short if you have bed bugs and you don't know who to call it's these guys , they're thorough, super nice and explained everything! I highly recommend them .

3 years ago

Reply from Rove Pest Control

Bed bugs are one of the most satisfying pests to get rid of. We are grateful we had the opportunity to work with you on them. The whole team loves hearing how their efforts make the needed change. Thank you for your business and support and enjoy some more restful sleep!

Jun. 1st, 2021

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Willie Oredola Minneapolis, MN

Although I don’t know very much about Rove as a company given we just moved back to the area and only one initial service has been completed, I can attest to the incredible customer service provided by Dylan S. He was instrumental in educating and treating our home for all sorts of unwanted pests. The level of knowledge and attention to detail displayed was truly impressive. People like Dylan, institution wide, can ultimately and eventually elevate a company to the next level of growth. Keep it up!

3 years ago

Reply from Rove Pest Control

Welcome back, we are happy to have you around as I am sure your neighbors are. I will pass along the thanks to Dylan and encourage the team to keep up the high level of service. Thank you for taking the time to share about your experience. Have a wonderful evening and thank you for your business!

May. 25th, 2021

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Tap Maniar Wayland, MA

I was a bit skeptical as I hadn't heard much about Rove and their sales approach is more proactive than others. But after the first treatment I could not be more impressed with the professionalism, knowledge and thorough nature of the work--not to mention the excellent communication via emails and the client portal. I think we've become cynical about sales, but the old school, face-to-face approach of sales and service may be worth another look. Ashley, Jose and the team are fantastic.

3 years ago

Reply from Rove Pest Control

Thank you for such a detailed review. We look forward to continuing the positive experience for you. There is no better way to help people than to get out and interact with them. Keep us posted as any needs develop. Have a great night!

May. 25th, 2021

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Juan Godinez Shrewsbury, MA

Customer service is extremely responsive; no long wait times. Technicians are extremely knowledgeable and listen to concerns well. Offers free services in between regular services. It seems like they offer a fuller range of pest control services compared to other companies I am aware of. They do mosquitoes, ticks, carpenter ants, carpenter bees, mice, voles, moles, and everything else every company does.

3 years ago Edited September 14, 2021

Reply from Rove Pest Control

You are correct! Our general residential and commercial services cover hundreds of pests. Our specialty services pick up the pests that need extra special attention. We appreciate your feedback and support. Have a wonderful week!

May. 5th, 2021

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carol Nelson

Very thorough and great communication with my husband who has never been home when they have came

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our team's thoroughness and communication met your expectations, even in your husband's absence. It's our priority to provide exceptional service and ensure that all our clients are well-informed and comfortable with the process. We look forward to serving you again!

Sep. 20th, 2024

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terry

Was on time. Sent text that she was coming. Had good attitude and seemed competent.

2 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave a review. We're delighted to hear that our team member was punctual, communicative, and displayed a positive attitude. We always strive to provide competent service, and it's encouraging to know that we met your expectations. Your feedback is greatly appreciated. We look forward to serving you in the future.

Sep. 16th, 2024

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Celina Jeske

David is so kind! He takes the time to listen to your concerns and follows through!

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent service and made sure your concerns were heard and addressed. Our team is committed to offering attentive and thorough support, and it's rewarding to know that David's efforts have been appreciated. We look forward to serving you again in the future!

Sep. 13th, 2024

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Ken Dacas

Liked: Helpful sales rep. Very competent technician. Very clean up. Very fast service.

2 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our sales representative and technician. Our team is committed to providing efficient and thorough service, so it's great to know that the cleanliness and speed of our service met your expectations. We look forward to serving you again in the future.

Sep. 4th, 2024

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Brandon Furry

Daniel did a great job, he was quick and thorough! Excited to see the results in the upcoming days, weeks, months!

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel's service met your expectations and was delivered with efficiency and attention to detail. Your anticipation for the results is contagious, and we're just as excited to see the positive changes. We're committed to quality service and your satisfaction is our top priority. Please feel free to reach out to us with any further comments or inquiries.

Aug. 23rd, 2024

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Mysticsimba

Showed great patience even when I tend do overexplain and talk. Showed up before hand and done in a timely manner.

3 months ago Edited September 11, 2024

Reply from Rove Pest Control

Thank you, Mysticsimba. Have a great weekend!

Aug. 16th, 2024

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TimD38

Friendly but more importantly, did a great job addressing my spider and ant issues that just started!

3 months ago

Reply from Rove Pest Control

Thank you, Tim! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 15th, 2024

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Jennifer Pelletier

We are very impressed with level of service and attention to detail that Rove provides its customers.

3 months ago

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge our commitment to service and attention to detail. We are thrilled to hear that you are impressed with our efforts. At Rove, we strive to provide an exceptional experience for every customer, and it's gratifying to know that our dedication is making a difference. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of excellence.

Aug. 9th, 2024

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Gwen Plaster

Dependable and thorough. Trustworthy- can have him go through the house alone to service it without worrying.

3 months ago Edited August 9, 2024

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician. We're delighted to hear that his professionalism and familiarity with your home have earned your trust. Our team is committed to providing thorough and personalized service, and it's reassuring to know that we've met your expectations. We appreciate your confidence in allowing our technician to navigate your home and address any concerns, and we look forward to continuing to serve you in the future.

Aug. 2nd, 2024

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Ann Tessier

Amy was personable and knew her job. She very efficiently took care of the first treatments ay my home.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Amy. We are thrilled to hear that she delivered the high standard of service we strive to provide for all our customers. Amy's expertise and efficiency are qualities we value greatly, and it's rewarding to know that these made a significant impact during your first treatment session. We look forward to continuing to serve your needs and hope to exceed your expectations in the future. If there's anything more, we can do to assist you, please don't hesitate to reach out.

Jul. 30th, 2024

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Curtis Love

Nick was very nice explain and listened and understood what the problem was and gave great feedback and advice and insight.

4 months ago

Reply from Rove Pest Control

Thank you, Curtis. Glad to hear your experience with Nick was good and he was able to explain everything for you. Have a great day!

Jul. 19th, 2024

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Musu Wopea

I like how Jacob explained everything he was going to do before he got to work. He was very professional and knowledgeable. Thank you Jacob.

4 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jacob! Our team is dedicated to providing clear and comprehensive service, and it's wonderful to know that Jacob's professionalism and expertise made a great impression. Thank you for taking the time to acknowledge his hard work. We look forward to serving you again in the future!

Jul. 19th, 2024

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NOmer

Sebastian provided a very thorough service both indoors and outdoors of my home. He also educated me on several items. Thank you.

4 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Sebastian! His dedication to providing comprehensive service and valuable education on our products is a cornerstone of our commitment to customer satisfaction. Thank you for taking the time to acknowledge his efforts. We look forward to serving you again in the future.

Jul. 18th, 2024

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constance L

Amy was nice! I like the fact they treat moles and voles this was not in our last pest company. Amy found moles in the upper part of our yard.

4 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Amy provided you with excellent service and that you're pleased with our comprehensive pest control solutions. It's great to know that our treatment for moles and voles made a difference for you. We'll be sure to pass along your compliments to Amy. If you have any further needs or questions, please don't hesitate to reach out!

Jul. 12th, 2024

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Karl Schultz

Sue Y. announced himself when he arrived and checked out when he left. He provided an excellent summary of the services he performed.

4 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sue. We are thrilled to hear that you were satisfied with the professionalism and thoroughness of his service. Our team is committed to providing clear communication and comprehensive service, and it's rewarding to know that this was reflected in your visit. We look forward to serving you again in the future.

Jul. 10th, 2024

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Gina Zdon

Reached out the day before a holiday and they squeezed me in! Great customer service from the person answering phone to the technician in the field!

4 months ago

Reply from Rove Pest Control

We're thrilled to hear that you had a positive experience with our customer service! Our team is committed to providing exceptional service, even during the busiest times. Thank you for acknowledging the efforts of both our phone staff and field technicians. We look forward to serving you again in the future.

Jul. 10th, 2024

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A Kittelson

August did a great job of taking care of all of our issues. He was very thorough and we would like him to come back on a regular basis.

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that August provided exceptional service and addressed all your concerns with thoroughness. Your satisfaction is our top priority, and we're pleased to arrange for August to continue delivering the quality service you've come to expect from us on a regular basis. We look forward to serving you again soon.

Jul. 9th, 2024

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Alex Waterman

I appreciated Josh's professionalism and willingness to address my questions. I feel comfortable with the pest trap plan.

4 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with Josh. We're delighted to hear that his professionalism and attentive service made you feel at ease with our pest trap plan. Our team is committed to providing knowledgeable and responsive care to all our clients, and it's rewarding to know that we've met your expectations. We look forward to continuing to serve your needs with the same level of excellence.

Jul. 2nd, 2024

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Gail Barsness

Called before he arrived, was on time and very nice. I especially appreciate that he closed the garage door when he left.

4 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service. We are delighted to hear that you appreciated the professionalism and thoughtfulness of our team member. Ensuring that we communicate effectively and respect your property, including securing your garage, is a priority for us. Your feedback is invaluable and helps us maintain the high standard of service our customers expect. We look forward to serving you again in the future.

Jul. 1st, 2024

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Ayca Ozbek Ozutemiz

I emailed Rove Pest Control last night, and they came before noon to help with the wasp infestation! They work amazingly fast! Thanks!

5 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Rove Pest Control! Our team is committed to providing prompt and efficient service, so it's great to know we were able to resolve your wasp infestation quickly. Thank you for choosing us and for taking the time to share your feedback. We're here for you anytime you need us!

Jun. 21st, 2024

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Larissa Schlueter

Rachael was very knowledgeable and helped us understand our issue with ants along our pavement. Thanks for the great treatment!

5 months ago

Reply from Rove Pest Control

We're thrilled to hear that Rachael provided you with the knowledge and assistance you needed to address the ant issue on your pavement. Our team is committed to delivering excellent service and effective treatment solutions. Thank you for taking the time to share your positive experience with us!

Jun. 18th, 2024

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Todd Osterhues

Rove is always responsive when needed, but they don’t always let you know when they are on their way so you can talk to the technicians.

5 months ago

Reply from Rove Pest Control

Thank you for your feedback. We're glad to hear that our responsiveness meets your expectations. We understand the importance of communication and apologize for any inconvenience caused by not notifying you prior to our technician's arrival. We are taking steps to ensure that going forward, our clients are promptly informed about the status of their service visits. Your satisfaction is our top priority, and we appreciate you bringing this to our attention.

Jun. 18th, 2024

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Sue Scherman

Rachael, was AWESOME! She was professional, able to provide answers to my questions, She is very polite , she did a great job!

5 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Rachael's efforts. We are thrilled to hear about your positive experience and Rachael's professionalism and politeness. Our team is committed to providing excellent service, and it's rewarding to know that we have met your expectations. We look forward to serving you again in the future.

Jun. 18th, 2024

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Dana Strop

Super responsive customer service- very helpful technician- answered all of my questions. Friendly and professional service.

5 months ago

Reply from Rove Pest Control

We are thrilled to hear that you had a positive experience with our customer service team! Our technicians strive to provide comprehensive and courteous support to ensure all your questions are addressed. Thank you for acknowledging their efforts and professionalism. We look forward to serving you again in the future.

Jun. 12th, 2024