Name: Rove Pest Control
Rating: 4.8

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Courtney Altamirano Mesa, AZ

Didn't service the house and left the gate open so the dogs got out. Super upset.

2 years ago

Reply from Rove Pest Control

That would be upsetting on both fronts without a doubt. Thank you for letting us know. We will be reaching out to you to work with you on a resolution. We want to ensure your dog has been safely returned to the yard and take care of the missing service as well. We are sorry this happened but are grateful for the opportunity to work to make things right.

Sep. 11th, 2023

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Lucero Curiel Phoenix, AZ

Service was very quick 5 min max and we found several spiders and other bugs just 2 days after.

4 years ago

Reply from Rove Pest Control

Thanks for bringing this to our attention. The manager has been notified and will reach out to you to get things resolved. We appreciate your business and for the opportunity to resolve this.

Sep. 20th, 2021

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tommy rat

never seen this gentleman in my life but still lie

10 months ago

Reply from Rove Pest Control

We were not able to locate an account with your name or deduce what we need to do to improve the service or situation for you. Please reach out to us at our office so we can get your address and set up the necessary follow up to get things back on track. We look forward to hearing from you.

Jan. 21st, 2025

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Mary Jo Theis

Left with out checking bait stations in lower basement

1 year ago

Reply from Rove Pest Control

Oh no! Thank you for letting us know. Hopefully we don’t miss something in the future, but if it does happen, just give us a call. We will go back out free of charge to take care of it. We will reach out to you to get this fixed. We look forward to seeing you!

Oct. 17th, 2024

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Apartments MSP

Inconsistent service. Poor communication.

1 year ago

Reply from Rove Pest Control

We are very sorry the service has been inconsistent and the communication below expectations. Please give us a call or send us an email with your account information so we can dive in and figure out what needs to be done to raise the service and communication levels. Since each apartment complex has unique needs and communication protocols, we would love to customize what we can to deliver a great fit.

May. 16th, 2024

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Amy Gately Westborough, MA

Terrible - doesn't work and customer service is awful! Do not use!!!!

3 years ago

Reply from Rove Pest Control

We're sorry to hear things didn't go smoothy for you. After looking at your account, I will send you a personal message to resolve the concerns, but wanted you to know we are working on resolving this. Thank you for your feedback.

Jan. 25th, 2022

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Jason Smith

Horrible company scam do not ever use they will screw you

1 year ago

Reply from Rove Pest Control

I'm sorry we supplied such a negative experience. I tried looking up your account by name to reach out to you to see what occurred so we could rectify the situation, but I don't have an account with your name on it. We offer free return visits if anything else needs addressed or something wasn't done as it should have been. Please reach out to us to let us know what account this is and what occurred so we can correct things with you and with anyone on our team that it pertains to. We look forward to hearing from you.

Aug. 21st, 2024

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Kathy Estrin

Never called and went to the wrong house to service

1 year ago

Reply from Rove Pest Control

Oh no! That is not what we want to hear, but we are eager to get this fixed for you. We will reach out to you to sort out what happened and how we can get it squared away for you. I want to make sure we got your new address in there correctly to begin with. After that, we need to get a technician out to take care of your service. We look forward to getting things right! Thanks for your notification of the issue and for your patience while we get it sorted out.

Apr. 19th, 2024