Name: Rove Pest Control
Rating: 4.8

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Va Yang Maple Grove, MN

Orlando was very friendly when servicing my home! He was able to explain what he was doing and listened to my concerns.

2 years ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Orlando. We're delighted to hear that you received friendly and informative service. Our team is committed to providing clear communication and attentive care to address all of our customers' concerns. We look forward to serving you again in the future.

Jul. 9th, 2024

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happert1 Minneapolis, MN

Sue was great! Actually, everybody that’s, has been really wonderful. Knowledgeable personable very much enjoyed it.

2 years ago

Reply from Rove Pest Control

Thank you, Glad to hear you were pleased with the service you received from Sue. We look forward to serving you again in the future.

Jul. 16th, 2024

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Stefanie Peterson

Jacob was very knowledgeable and seemed to know how to tackle my outdoor ant issue. Hopefully it works

2 years ago Edited June 10, 2025

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Chuck Evans Minneapolis, MN

I have had Rove Pest Control for a few years. Customer service got steadily bad the past couple of years. There service has been unacceptable, have tried multiple times to contact them for assistance. All I get is a call center. I would recommend using a different company strongly.

2 years ago

Reply from Rove Pest Control

We really appreciate those customers that have been with us over the years to provide perspectives on what is trending better and worse. This helps us adjust and fix things as we move forward. Our customer service team is in house which makes resolving customer service issues more direct than an outsourced situation. We would love to address the issues that have arisen. Please let us know what you have experienced at service@rovepc.com so we can not only fix things that will improve the experience for all of our clients, but also make things right on your end in particular. We look forward to hearing from you.

Nov. 27th, 2023

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Patricia Jackson Mesa, AZ

Michael was very professional, knowledgeable and kind. We enjoyed meeting him and all the information he provided us !

2 years ago

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Magdolina Abbou West Bloomfield, MI

I was very pleased with the service provided by your technician, JB , he was very thorough and courteous .

2 years ago

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james coppa

Was charged twice for a service. If you offer a second spraying free just book it. Was charged twice after I was absolutely clear that I payed for the second spraying. They took the order than charged me again. They said because it was longer the 4 weeks. WTF

2 years ago

Reply from Rove Pest Control

Thanks for bringing this concern up; it highlights a potentially great solution for you. Products for these kinds of treatments are limited by EPA regulations to only last 3 months. For this reason, we recommend people have barriers reinforced quarterly. This not only keeps the best barriers up for protection, but also allows for cost savings. Since the two one-time services you requested were on this interval (3 months apart), it makes sense that the barriers would be needing reinforcement. What makes the most sense is to convert your account to a quarterly account and apply the difference in cost toward future services. This will provide the protection you need and the cost savings you are looking for. We will reach out to go over this option with you shortly.

Jul. 19th, 2023

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Alicia Farrell Phoenix, AZ

He was extremely helpful helping me find the mouse problem lol. He was kind and patient with me too.

3 years ago

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Laurie Wixom, MI

JB was very professional and explained everything to my understanding. The service was excellent. Thank you

3 years ago

Reply from Rove Pest Control

We are happy to hear that JB was able to be so helpful! Thank you for taking time to write such a positive review! Have a wonderful new year!

Dec. 29th, 2022

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Tarek Elchanti Detroit, MI

Excellent 5 stars. Patrick S Is a 5 star guy. Very experienced nice and answered all my question. A+++++

4 years ago

Reply from Rove Pest Control

We are so happy to hear that Patrick was able to give you such a fantastic experience. We pride ourselves on the work of our great employees! Thank you for taking the time to write such great things!

Jan. 12th, 2023

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Frank Realtor

Mike is GREAT!! Always does a great job and very thorough! Always goes above and beyond like it’s his own home

4 years ago

Reply from Rove Pest Control

We are so pleased to hear that you had such a wonderful experience! Thank you for the review and we will be sure to let Mike know that he is doing a great job.

Feb. 10th, 2022

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Xavier Garcia San Jose, CA

Great technicians. Friendly and thorough. They handled the job in a short time. Appreciate their work.

4 years ago

Reply from Rove Pest Control

Thanks for taking the time to share about your experience. This is always helpful (and fun!) to share with the team. Keep us posted of any additional needs that pop up. Have a great week!

Nov. 1st, 2021

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Ray McDonald

He was one of the best we have ever had. He was very accommodating and helpful and we really appreciate him.

4 years ago Edited September 17, 2024

Reply from Rove Pest Control

That is exciting to read. I will pass along my personal thanks to him and share this with the team. Thank you for your business and support. We appreciate working with you!

Sep. 29th, 2021

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Leslie Lawrence Northborough, MA

My technician, Robert R., has been excellent, explains everything and is very personable and nice. Couldn't be better

5 years ago Edited September 14, 2021

Reply from Rove Pest Control

That is fun to hear & Robert will appreciate the feedback. Keep us posted if there is anything else we can do for you before we are scheduled to be out again. Have a wonderful weekend!

May. 22nd, 2021

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Quang Le Waltham, MA

Mandy was very friendly and professional. She got to all the main points and what a great job she did! Thanks

5 years ago

Reply from Rove Pest Control

That is what we hope to hear, thanks for sharing! I will pass the gratitude along to Mandy and the rest of the team. Keep us posted if you need anything else before it is time to see you again. Thanks!

May. 17th, 2021

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Tamara Rusch

On time and quick! Respected that we had a sleeping baby in the house and communicated by text.

1 year ago

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John Baron

Daniel provided great service and took care of all the concerns we mentioned to him.

1 year ago

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Jody Wollmuth

very friendly and answered all my questions. Feel very competent with her service.

1 year ago

Reply from Rove Pest Control

Thank you, Jody! We're so glad to hear you had a great experience. It’s wonderful knowing our team member was friendly, informative, and left you feeling confident in the service. We appreciate your trust in Rove Pest Control!

Jun. 12th, 2025

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pama dispatch

Great Job by Technician!looke like he was in focus of wll the spots that needed to br hit👍

1 year ago

Reply from Rove Pest Control

Thank you, Pama! We're so glad to hear your technician did a great job and was focused on treating all the right areas. We appreciate your feedback and are happy to have you as part of the Rove family!

Jun. 12th, 2025

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Troy Mcnamara

Applicator did a great job. Answered all my questions and took care of all of our concerns.

1 year ago

Reply from Rove Pest Control

Thank you, Troy! We’re happy to hear your applicator did a great job and took the time to address all your questions and concerns. We appreciate your trust in Rove Pest Control and look forward to continuing to serve you!

Jun. 12th, 2025

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Kathy Engesser

Everything. Our rep, Daniel J, was wonderful. Professional, friendly, informative and on time.

1 year ago

Reply from Rove Pest Control

Hi Kathy,
Thank you so much for your kind words! We're thrilled to hear that Daniel J. provided you with such a positive experience. Being professional, friendly, and informative is exactly what we strive for, and we're glad Daniel made a great impression. We truly appreciate your support and look forward to continuing to serve you!

May. 22nd, 2025

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The Cove

Daniel did a great job. He let us know exactly what he did and he worked quickly. Thanks Daniel!

1 year ago

Reply from Rove Pest Control

Hi there,

Thank you for the great feedback! We're so glad to hear Daniel did a great job and kept you informed throughout the process. We’ll be sure to pass along your kind words to him — he’ll really appreciate it!

Thanks again for choosing us, and don’t hesitate to reach out if you ever need anything.

May. 19th, 2025

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Alice Duncanson

Talin does a great job!! I had other reps from Rove but Talin found my problem on his first visit.

1 year ago

Reply from Rove Pest Control

Thank you so much for your kind feedback! We’re thrilled to hear that Talin was able to identify the issue so quickly and provide the effective service you needed. We’re proud to have him on the Rove team, and we’ll be sure to share your comments with him. We're always here if you need us!

May. 1st, 2025

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Michelle Magelssen

Cody is the best, he is very knowledgeable and has extremely good customer service.

1 year ago

Reply from Rove Pest Control

Hi Michelle,
Thank you so much for the wonderful feedback! We’re thrilled to hear that Cody’s knowledge and excellent customer service made such a positive impact. We’ll be sure to pass along your kind words to him!

Apr. 24th, 2025

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rosanne bravo-thiel

Sang K was very professional and answered all my questions. He did a great job. Thank you

1 year ago

Reply from Rove Pest Control

Hi Rosanne,
Thank you for the kind words! We’re so glad to hear Sang K provided professional service and took the time to answer all your questions. We’ll be sure to pass along your thanks—he’ll appreciate it! Don’t hesitate to reach out if you ever need us again.

Apr. 24th, 2025

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Estelle Jensen

I was unaware anybody came by, wasn’t given a time frame, and have usually had the technician come inside to check the indoor traps.

1 year ago

Reply from Rove Pest Control

Thank you for letting us know we had a disconnect. We will reach out to make sure your service notifications are set up right and get a free return visit schedule to take care of the inside. We look forward to speaking with you!

Apr. 17th, 2025

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Greg Dahlstrom

Tony was beyond helpful. He gave terrific advice for how to protect our house from pests.

1 year ago

Reply from Rove Pest Control

Thank you for your kind words! We're delighted to hear that Tony provided you with helpful advice to keep your home pest-free. We take pride in ensuring our customers feel informed and protected.

Apr. 3rd, 2025

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Lynn Boyd

I like that they always ask about any concerns I may have and they act on them immediately.

1 year ago

Reply from Rove Pest Control

Thank you, Lynn! We truly appreciate your kind words. Our team is committed to listening to our customers and taking action quickly, so it’s wonderful to hear that you’ve had a positive experience with us. If you ever have any more concerns or need assistance, we’re always here to help. Thanks for choosing Rove Pest Control!

Mar. 18th, 2025

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Bridgid McGuiness-Barclay

Great Service. Great People. Affordable and reliable. Have been a client for years.

1 year ago

Reply from Rove Pest Control

It's wonderful to hear such positive feedback, Bridgid! Long-term clients like you are a testament to the quality service and dedication we strive to provide. Thank you for being such a loyal client over the years.

Best Regards,
Rove Pest Control

Mar. 11th, 2025

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cody joiner

He did a great job and what respectful. Showed a true class to a service professional

1 year ago

Reply from Rove Pest Control

Cody, we appreciate you taking the time to share your feedback. We're proud to hear our technician demonstrated true class and respect. Thank you for recognizing their professionalism.

Feb. 27th, 2025

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Barb Emahiser

Megan was friendly, knowledgable, and thorough. We look forward to seeing her again.

1 year ago

Reply from Rove Pest Control

Thank you, Barb, for your kind words! We're delighted to hear that Megan was friendly, knowledgeable, and thorough. We look forward to serving you again in the future.

Best regards,
Rove Pest Control

Feb. 11th, 2025

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Bryan kuffel

Jacob did a great job for me. Appreciate his knowledge and friendly service. Highly Recommend.

1 year ago

Reply from Rove Pest Control

Hi Bryan,

Thank you for your feedback! We're pleased to hear that Jacob provided knowledgeable and friendly service. Your kind words will be shared with Jacob and the team. Have a great day!

Jan. 30th, 2025

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Angelique Peterson

Megan was very helpful even though the issue I am having is outside of the service.

1 year ago

Reply from Rove Pest Control

Thank you, Angelique! We're glad to hear that Megan was able to assist you, even with an issue outside of our usual services. We strive to be as helpful as possible, and it's great to know that Megan made a positive impact. We appreciate your feedback and look forward to helping you again in the future! 😊

Jan. 2nd, 2025

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Laura McCallum

Megan did a great job of determining the extent of our pest problem and solving it.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback, Laura! We're delighted to hear that Megan was able to accurately assess and resolve your pest issue. Her dedication to providing thorough and effective service is something we take great pride in. Your kind words will be shared with Megan and the rest of our team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Rove Pest Control!

Dec. 6th, 2024

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Rick Beedle

Megan's follow up, attention to detail, and explaining everything to us was fantastic. Thanks!

1 year ago

Reply from Rove Pest Control

Thank you for your kind words, Rick. We’re thrilled to hear that Megan’s follow-up, attention to detail, and clear explanations made a positive impact. Providing thorough and transparent service is something we take pride in, and it’s great to know that Megan’s efforts met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your trust in our team!

Dec. 4th, 2024

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Sarah Walbert

Technician Sam always explains everything . He handled today's "mess" without batting an eyelash

1 year ago

Reply from Rove Pest Control

Thank you for your thoughtful feedback, Sarah. It’s great to hear that Sam continues to provide excellent service and takes the time to thoroughly explain everything. His ability to handle challenging situations with ease and professionalism is a testament to his expertise and dedication. We’re lucky to have him on our team, and we’re glad he could resolve today’s issue for you seamlessly. If there’s anything more we can do, please don’t hesitate to reach out. We’re always here to help!

Nov. 26th, 2024

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Jennifer Anderson

Polite, fast, communicative, listened to my concerns and had a plan moving forward.

1 year ago

Reply from Rove Pest Control

Thank you, Jennifer, for your kind words! We’re thrilled to hear that our team was polite, efficient, and attentive to your concerns. Having a clear plan moving forward is key to great service, and we’re glad to know we met your expectations. If there’s anything more we can do or if any questions come up, please don’t hesitate to reach out. We’re here to support you every step of the way!

Nov. 14th, 2024

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Jeremy Kaufhold

Technician was very thorough, noted all findings, and explained the work she did to fix everything.

1 year ago

Reply from Rove Pest Control

Thank you, Jeremy, for sharing your feedback! We're so glad to hear that your technician provided thorough service, carefully documented everything, and took the time to explain her work. It's our goal to ensure each visit leaves you well-informed and confident in our solutions. If you have any further questions or need assistance, please feel free to reach out. Thanks again for choosing us—we’re here to help!

Nov. 14th, 2024

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Anne Ekobena

He said he called me after he was done but I never heard and he could have called my phone. I had to reach out to him by phone later.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback. We're sorry to hear there was a communication issue regarding the follow-up. We understand how important it is to stay in touch, and we apologize for any inconvenience this may have caused. We appreciate you reaching out to us, and we'll make sure to improve our communication moving forward. If you need anything else, please don't hesitate to let us know.

Nov. 12th, 2024

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bonnie veesenmeyer

knowledge, friendly, helpful. Came back twice after first call and didn't charge be.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback, Bonnie! We’re glad to hear that our team was knowledgeable, friendly, and helpful during your visits. It’s great to know we could assist you without any extra charges. Your satisfaction is our priority, and we’re always here to help whenever you need us!

Oct. 30th, 2024

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Ryan Pawloski

On time, informative, and walked me through what they saw and made recommendations.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our commitment to punctuality, informative communication, and personalized recommendations met your expectations. Your experience is important to us, and we look forward to providing you with the same level of service in the future.

Oct. 14th, 2024

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Gary Majchrzak

Jose was polite, knowledgeable about his products and performed his tasks quite well!

1 year ago

Reply from Rove Pest Control

Thank you, Gary. We will be sure to give some kudos to Jose for his great work!

Oct. 11th, 2024

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Joost D

Sue did an awesome job answering my questions and answering my concerns!! Thank you Sue!!!

1 year ago

Reply from Rove Pest Control

Thank you, Joost.

Oct. 11th, 2024

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Mary jo Auger

We were out of town but we noticed the extra boxes when we got back. Appreciate prompt service

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to leave a review. We're glad to hear that our service met your expectations, even in your absence. We appreciate your recognition of our prompt service and look forward to serving you again.

Oct. 4th, 2024

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K C

Cody did a great job today, as has always been my experience with Rove. Highly recommended.

1 year ago

Reply from Rove Pest Control

Thank you for your glowing review and for recommending Rove. We're thrilled to hear about your positive experiences with Cody. Our team is committed to providing exceptional service, and it's rewarding to know that Cody's efforts have resonated with you. We look forward to continuing to serve you with the same level of excellence you've come to expect from us.

Sep. 27th, 2024

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Ellen Osthus

Sue was very knowledgeable and I feel informed going forward about my next steps.

1 year ago

Reply from Rove Pest Control

Thank you, Ellen. Glad to hear your experience with Sue was excellent. Looking forward to serving you in the future. Have a great weekend!

Sep. 27th, 2024

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carol Nelson

Very thorough and great communication with my husband who has never been home when they have came

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our team's thoroughness and communication met your expectations, even in your husband's absence. It's our priority to provide exceptional service and ensure that all our clients are well-informed and comfortable with the process. We look forward to serving you again!

Sep. 20th, 2024

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Celina Jeske

David is so kind! He takes the time to listen to your concerns and follows through!

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent service and made sure your concerns were heard and addressed. Our team is committed to offering attentive and thorough support, and it's rewarding to know that David's efforts have been appreciated. We look forward to serving you again in the future!

Sep. 13th, 2024

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Ken Dacas

Liked: Helpful sales rep. Very competent technician. Very clean up. Very fast service.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our sales representative and technician. Our team is committed to providing efficient and thorough service, so it's great to know that the cleanliness and speed of our service met your expectations. We look forward to serving you again in the future.

Sep. 4th, 2024

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Khalid Amin

Outstanding service! On time, will customize the service based on your needs. Highly recommended.

1 year ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that you were satisfied with our punctual and personalized service. Your recommendation is highly appreciated, and we look forward to serving you again in the future.

Aug. 27th, 2024