Name: Rove Pest Control
Rating: 4.8

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Susan Larsen

Sam arrived in the dark. Not much to see at 5:30. We walked around outside and in garage and breezeway. But again not much to see. He was very polite.

1 year ago

Reply from Rove Pest Control

We are glad to hear he was polite. It also sounds like we need to get another look at things when the short winter days in MN aren't working against the eyes. We will reach out to get things squared away. Talk soon!

Dec. 12th, 2024

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Chris Karow

Nick did a great job of explaining things and letting me do a walk along to check all the bait stations.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback, Chris. We’re glad to hear that Nick took the time to explain everything clearly and allowed you to walk through the process of checking the bait stations. Transparency and thoroughness are important to us, and it’s great to know that Nick provided you with the information you needed. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Dec. 4th, 2024

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Julie Vander Louw

Jonah did a great job sweeping the eaves and knocking down paper wasp nests to get the outside looking clean again.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback, Julie. We’re so glad to hear that Jonah did such a thorough job cleaning the eaves and removing the paper wasp nests. It’s always our goal to help keep your home looking its best, and we’re happy to know Jonah’s efforts made a difference. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!

Nov. 27th, 2024

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John Schuster

covered shoes indoors and explained how the sprayers worked and how they charge them up before every visit.

1 year ago

Reply from Rove Pest Control

Thank you, John! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 11th, 2024

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Medin Melkamu

He is the the ONLY one from Rove who is respectful and professional of the techs who have treated my home. Five star.

1 year ago

Reply from Rove Pest Control

Thank you, Medin! We're so glad to hear that you had a great experience with our technician. Respect and professionalism are core values for us, and we truly appreciate you recognizing that. Your five-star feedback means a lot!

Nov. 7th, 2024

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Jim Smith

Technician showed up on time and was thorough with looking for areas of concern for keeping mice out of our home

1 year ago

Reply from Rove Pest Control

Thank you, Jim! We’re glad to hear the technician was on time and thorough in checking for potential entry points to keep mice out of your home. We appreciate your feedback!

Nov. 6th, 2024

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Patty Urlick

Prompt, professional with job appropriate knowledge. Very nice approach, Megan represents the company very well.

1 year ago

Reply from Rove Pest Control

Thank you for your wonderful feedback, Patty! We’re thrilled to hear that Megan provided prompt and professional service with a great approach. It’s fantastic to know she represents our company well and met your expectations. We appreciate your support and are here for you if you need anything else in the future!

Oct. 30th, 2024

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Mina M.

Sue was very attentive and addressed all my concerns. He treated all the areas I was concerned about.

1 year ago

Reply from Rove Pest Control

Thank you, Mina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 18th, 2024

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Kathy

Megan is a great technician. She is knowledgeable, thorough and personable. I appreciate her attention to detail.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Megan. We are thrilled to hear that her expertise and meticulous attention to detail stood out during your service. We look forward to serving you again in the future.

Oct. 7th, 2024

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David Schwartz

Tony is a great asset to Rove. Really appreciate his willingness to proactively communicate and his professionalism.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Tony's proactive communication and professionalism have made a significant impact on your experience with Rove. Our team is committed to providing exceptional service, and it's rewarding to know that our efforts are appreciated. We'll be sure to pass along your kind words to Tony.

Sep. 27th, 2024

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Doug Weber

We appreciated Sebastian's help and willingness to listen to/answer our questions, giving thorough explanations.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sebastian. We are thrilled to hear that he provided you with the attentive and informative service we strive for. Your feedback is invaluable to us, and we will ensure Sebastian receives the recognition he deserves. We look forward to serving you again in the future.

Sep. 27th, 2024

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Andrew Odens

Megan was pleasant and friendly. She asked about any concerns we had and took action to alleviate them.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Megan provided you with excellent service and addressed your concerns effectively. Our team is committed to ensuring a great experience for every customer, and it's wonderful to know that we've succeeded in making your visit a pleasant one. We look forward to serving you again soon!

Sep. 23rd, 2024

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Brandon Furry

Daniel did a great job, he was quick and thorough! Excited to see the results in the upcoming days, weeks, months!

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel's service met your expectations and was delivered with efficiency and attention to detail. Your anticipation for the results is contagious, and we're just as excited to see the positive changes. We're committed to quality service and your satisfaction is our top priority. Please feel free to reach out to us with any further comments or inquiries.

Aug. 23rd, 2024

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Mysticsimba

Showed great patience even when I tend do overexplain and talk. Showed up before hand and done in a timely manner.

1 year ago Edited September 11, 2024

Reply from Rove Pest Control

Thank you, Mysticsimba. Have a great weekend!

Aug. 16th, 2024

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TimD38

Friendly but more importantly, did a great job addressing my spider and ant issues that just started!

1 year ago

Reply from Rove Pest Control

Thank you, Tim! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 15th, 2024

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Jennifer Pelletier

We are very impressed with level of service and attention to detail that Rove provides its customers.

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge our commitment to service and attention to detail. We are thrilled to hear that you are impressed with our efforts. At Rove, we strive to provide an exceptional experience for every customer, and it's gratifying to know that our dedication is making a difference. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of excellence.

Aug. 9th, 2024

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Gwen Plaster

Dependable and thorough. Trustworthy- can have him go through the house alone to service it without worrying.

1 year ago Edited August 9, 2024

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician. We're delighted to hear that his professionalism and familiarity with your home have earned your trust. Our team is committed to providing thorough and personalized service, and it's reassuring to know that we've met your expectations. We appreciate your confidence in allowing our technician to navigate your home and address any concerns, and we look forward to continuing to serve you in the future.

Aug. 2nd, 2024

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David Quinn

Was on time and friendly. Resolved the issue. Was able to get them out in 2 days to treat a wasp nest.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that our team's promptness and friendliness left a positive impression. It's our top priority to address issues like wasp nests efficiently and effectively. We appreciate you taking the time to acknowledge our service and look forward to assisting you in the future.

Jun. 21st, 2024

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Kim Pellett

This company has harassed our whole city the past few days. A whole thread of citizens saying this company showed up and would not leave upon request, ignored no solicitation signs, past 9pm. Rude and unprofessional. Couldn’t imagine working with this unethical company.

1 year ago

Reply from Rove Pest Control

I'm sorry you and your neighbors were treated that way. That is not in line with our training and policies. I will cover this with the sales team as a whole and if you would be kind enough to email me your address to robg@rovepc.com, I will be able to drill down to which rep needs further action. I apologize and appreciate your hep.

Jun. 12th, 2024

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Terri Stanton

My Tech called me 1/2 hour before he was going to be at my house. I always appreciate the reminder.

1 year ago Edited November 11, 2024

Reply from Rove Pest Control

Thank you, Terri! We're glad that you enjoy our staff and thanks for recommending us.

Jun. 4th, 2024

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Jeanette Tschida

Zack is knowledgeable, helpful, efficient. Answers all our questions. Great employee to have on the Rove team.

1 year ago

Reply from Rove Pest Control

Thank you, Jeanette! We appreciate your review. We value our customers and appreciate the time you took to share your experience. I'm Glad you were happy with the service Zack provided!

Jun. 4th, 2024

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Katie Goggins

Always friendly. Always asks if need anything new. So nice to our dogs and they are crazy. Good guy

1 year ago

Reply from Rove Pest Control

Thank you, Katie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Matt Taschner

Sue is awesome! He is so knowledgeable and was happy to help us through the process. Thank you so much!

1 year ago

Reply from Rove Pest Control

We're thrilled to hear that Sue provided you with exceptional service and expertise during your experience with us. It's always wonderful to know that our team members are making a positive impact and helping our customers navigate through the process with ease. We'll be sure to pass along your kind words to Sue. Thank you for taking the time to share your feedback!

Jun. 5th, 2024

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Jane Cox

The technician arrived during the scheduled time-frame, inquired about any issues we were currently experiencing, and did his work.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with our service. We're delighted to hear that our technician met your expectations by arriving on time and addressing your concerns efficiently. Our team is committed to providing thorough and attentive service, and it's rewarding to know that this dedication is reflected in your visit. We appreciate your feedback and look forward to serving you again in the future.

Jun. 5th, 2024

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Tiffany Wenngatz

Knowledgeable, pleasant, friendly and well-mannered. Did a wonderful, thorough job of addressing my concerns!!

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear that our team's expertise and courteous service met your expectations and successfully addressed your concerns. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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D3VILDOG 72

Great customer service, and knowledgeable about what they are doing. Was able to answer all of my questions no problem.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you had a satisfying experience with our customer service team. Our staff is committed to providing comprehensive and knowledgeable support to ensure all your questions are addressed. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Julie Larson

Knowledgeable, pleasant and efficient. I liked he used a mirror around our house to look for entry spots. Great job!

1 year ago

Reply from Rove Pest Control

Thank you, Julie.

Jun. 5th, 2024

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Caren Page Cathedral City, CA

Talin, our technician is great and very thorough. I would definitely recommend him to anyone. Actually I did!

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician, Talin. We are thrilled to hear that his thoroughness and expertise stood out during your service. Our team is committed to providing exceptional service, and it's always rewarding to know that we've made a difference. We appreciate your recommendation and look forward to serving you again in the future.

Jun. 5th, 2024

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Pete Bjurstrom

Austin was right on time and did an excellent job. He took care of everything we needed done and was very polite.

1 year ago Edited May 12, 2025

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Travis. We're thrilled to hear that he provided thorough answers to all of your questions and demonstrated our commitment to exceptional customer service by offering a follow-up visit. Your satisfaction is our top priority, and we look forward to being of service to you again in the future.

Jun. 5th, 2024

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Matt Treichel Saint Paul, MN

The technician parked in front of my house for about 5 mins and did not get out of his vehicle. I have physical evidence of unmarked snow leading to both exterior bait traps so I can prove they were not serviced. How many times has this happened when I wasn’t watching? I want a refund.

1 year ago

Reply from Rove Pest Control

Thank you for bringing this to our attention. We are glad you caught it. We have the service manager looking into the historical records for time spent on site. We have also scheduled for a technician to return and complete the service as it should have been. We will also be taking care of training and correction to ensure this does not happen again. We are sorry for the inconvenience and look forward to resolving the issue with you.

Jan. 9th, 2024

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Amy Saucier (AMSaucie) Lakeville, MN

Great price and actually try to block off points of entry and fix the problem rather than put a bandaid over it.

1 year ago

Reply from Rove Pest Control

Thank you, Amy. Glad to hear you were pleased with how the service was done. We look forward to serving you in the future!

Jun. 21st, 2024

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Philomene Hastings Maple Grove, MN

Heidi was on time, checked everything thoroughly. She was very professional, and found the mouse! :-)

2 years ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that Heidi provided you with timely and thorough service. Her professionalism is a point of pride for our team, and we're glad she could resolve your issue effectively. We appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.

Jul. 9th, 2024

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Va Yang Maple Grove, MN

Orlando was very friendly when servicing my home! He was able to explain what he was doing and listened to my concerns.

2 years ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Orlando. We're delighted to hear that you received friendly and informative service. Our team is committed to providing clear communication and attentive care to address all of our customers' concerns. We look forward to serving you again in the future.

Jul. 9th, 2024

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happert1 Minneapolis, MN

Sue was great! Actually, everybody that’s, has been really wonderful. Knowledgeable personable very much enjoyed it.

2 years ago

Reply from Rove Pest Control

Thank you, Glad to hear you were pleased with the service you received from Sue. We look forward to serving you again in the future.

Jul. 16th, 2024

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Stefanie Peterson

Jacob was very knowledgeable and seemed to know how to tackle my outdoor ant issue. Hopefully it works

2 years ago Edited June 10, 2025

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Chuck Evans Minneapolis, MN

I have had Rove Pest Control for a few years. Customer service got steadily bad the past couple of years. There service has been unacceptable, have tried multiple times to contact them for assistance. All I get is a call center. I would recommend using a different company strongly.

2 years ago

Reply from Rove Pest Control

We really appreciate those customers that have been with us over the years to provide perspectives on what is trending better and worse. This helps us adjust and fix things as we move forward. Our customer service team is in house which makes resolving customer service issues more direct than an outsourced situation. We would love to address the issues that have arisen. Please let us know what you have experienced at service@rovepc.com so we can not only fix things that will improve the experience for all of our clients, but also make things right on your end in particular. We look forward to hearing from you.

Nov. 27th, 2023

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Patricia Jackson Mesa, AZ

Michael was very professional, knowledgeable and kind. We enjoyed meeting him and all the information he provided us !

2 years ago

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Magdolina Abbou West Bloomfield, MI

I was very pleased with the service provided by your technician, JB , he was very thorough and courteous .

2 years ago

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james coppa

Was charged twice for a service. If you offer a second spraying free just book it. Was charged twice after I was absolutely clear that I payed for the second spraying. They took the order than charged me again. They said because it was longer the 4 weeks. WTF

2 years ago

Reply from Rove Pest Control

Thanks for bringing this concern up; it highlights a potentially great solution for you. Products for these kinds of treatments are limited by EPA regulations to only last 3 months. For this reason, we recommend people have barriers reinforced quarterly. This not only keeps the best barriers up for protection, but also allows for cost savings. Since the two one-time services you requested were on this interval (3 months apart), it makes sense that the barriers would be needing reinforcement. What makes the most sense is to convert your account to a quarterly account and apply the difference in cost toward future services. This will provide the protection you need and the cost savings you are looking for. We will reach out to go over this option with you shortly.

Jul. 19th, 2023

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Alicia Farrell Phoenix, AZ

He was extremely helpful helping me find the mouse problem lol. He was kind and patient with me too.

2 years ago

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Laurie Wixom, MI

JB was very professional and explained everything to my understanding. The service was excellent. Thank you

2 years ago

Reply from Rove Pest Control

We are happy to hear that JB was able to be so helpful! Thank you for taking time to write such a positive review! Have a wonderful new year!

Dec. 29th, 2022

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Tarek Elchanti Detroit, MI

Excellent 5 stars. Patrick S Is a 5 star guy. Very experienced nice and answered all my question. A+++++

3 years ago

Reply from Rove Pest Control

We are so happy to hear that Patrick was able to give you such a fantastic experience. We pride ourselves on the work of our great employees! Thank you for taking the time to write such great things!

Jan. 12th, 2023

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Frank Realtor

Mike is GREAT!! Always does a great job and very thorough! Always goes above and beyond like it’s his own home

3 years ago

Reply from Rove Pest Control

We are so pleased to hear that you had such a wonderful experience! Thank you for the review and we will be sure to let Mike know that he is doing a great job.

Feb. 10th, 2022

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Xavier Garcia San Jose, CA

Great technicians. Friendly and thorough. They handled the job in a short time. Appreciate their work.

4 years ago

Reply from Rove Pest Control

Thanks for taking the time to share about your experience. This is always helpful (and fun!) to share with the team. Keep us posted of any additional needs that pop up. Have a great week!

Nov. 1st, 2021

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Ray McDonald

He was one of the best we have ever had. He was very accommodating and helpful and we really appreciate him.

4 years ago Edited September 17, 2024

Reply from Rove Pest Control

That is exciting to read. I will pass along my personal thanks to him and share this with the team. Thank you for your business and support. We appreciate working with you!

Sep. 29th, 2021

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Leslie Lawrence Northborough, MA

My technician, Robert R., has been excellent, explains everything and is very personable and nice. Couldn't be better

4 years ago Edited September 14, 2021

Reply from Rove Pest Control

That is fun to hear & Robert will appreciate the feedback. Keep us posted if there is anything else we can do for you before we are scheduled to be out again. Have a wonderful weekend!

May. 22nd, 2021

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Quang Le Waltham, MA

Mandy was very friendly and professional. She got to all the main points and what a great job she did! Thanks

4 years ago

Reply from Rove Pest Control

That is what we hope to hear, thanks for sharing! I will pass the gratitude along to Mandy and the rest of the team. Keep us posted if you need anything else before it is time to see you again. Thanks!

May. 17th, 2021

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Jake DesCamps

Summary said you knocked down wasp nest. Did not knock down nest. Still there with living breathing wasp...

5 months ago

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Tom Conlin

Pleasant individual. Knowledgeable. Showed up on time.

6 months ago

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Kelly Hart

Very satisfied. Been with them for 5 years.

6 months ago

Reply from Rove Pest Control

Thank you, Kelly! We’re so grateful for your loyalty over the past five years. It means a lot to know you’ve been consistently satisfied with our service. We look forward to continuing to serve you!

Jun. 18th, 2025