Name: Rove Pest Control
Rating: 4.8

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Eleanor Minneapolis, MN

Very kind and attentive. Izzy called 20 minutes before he was going to arrive, which was appreciated as not every tech has done this before.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that Izzy's proactive communication added to your service experience. It's our priority to respect your time and keep you informed. We look forward to providing you with exceptional service in the future as well.

Jun. 7th, 2024

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Sal Dufault Hugo, MN

He was absolutely a lovely individual. Very polite and listened to my concerns and responded with a clear plan to remedy

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear about your satisfactory experience with our team member. It's our top priority to listen attentively and provide clear solutions to our customers. We look forward to serving you again and continuing to meet your expectations.

Jun. 11th, 2024

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Lana Lager Mound, MN

Brad went above and beyond to secure my home from mice. He was very helpful and thorough. I’m very appreciative of his service.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Brad's service. We are thrilled to hear that he exceeded your expectations in securing your home from mice and provided thorough assistance. Your appreciation is greatly valued, and we look forward to serving you again in the future.

Jul. 9th, 2024

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Michelle

Cory is the best! He is very good at explaining everything, is patient with all my questions and is very knowledgeable! Definitely recommend!

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and recommendation! We're thrilled to hear that Cory provided you with an excellent service experience. His dedication to clear communication and patient assistance reflects our commitment to customer satisfaction. We look forward to serving you again!

Jul. 9th, 2024

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Lovey Martin

Sam did a great job. Some technicians are ok, but I really like how Sam explained things to me with what he was doing. Thank you Sam.

1 year ago Edited August 8, 2024

Reply from Rove Pest Control

Thank you.

Jul. 9th, 2024

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Stefanie Peterson

Aerial has serviced our home before and was knowledgable and remembered the property. He is very friendly and let me know everything he was doing

1 year ago

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Timothy Kotlarek Wixom, MI

JB understands the problem we have with ants. He did find a possible place where they enter the house. I am addressing that area hope it works.

1 year ago

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Ignacio “Iggy” Garcia Gilbert, AZ

Courteous, listened to our pest issues and immediately went to work on making sure the proper pest barriers were set. No more scorpion issues!

1 year ago

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C Saladin Pinckney, MI

Great Job - quick response! We called for follow up service from a month ago and Rove sent a technician the same day! The technician was great!

1 year ago

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Tom S. Phoenix, AZ

Fast, Efficient Friendly Service always taking care of our needs in a timely manner. I recommend them to anyone with pest control needs.

2 years ago

Reply from Rove Pest Control

Thank you so much for taking time to give us such a great review! I am happy that we were able to be so helpful with your pest control needs!

Oct. 14th, 2022

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JeremiahH Minneapolis, MN

High quality service. The guy that came out was very personable and took good care to place things safely around my house.

2 years ago

Reply from Rove Pest Control

Thank you for such a positive review! We are glad that we were able to help with your pest issue safely!

Oct. 20th, 2022

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JulieH27 Mesa, AZ

Our technician, Eric D, is awesome, friendly, and always answers Amy questions or concerns. I love having him as our person. Thank you Eric!

2 years ago

Reply from Rove Pest Control

Thank you for saying such great things about Eric. We are glad that he was so helpful! Thank you for choosing Rove!

Jan. 12th, 2023

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Rita Natick, MA

Rove has always come within the time frame of the appointment. They get right down to business and are well informed as to what needs to be done.

3 years ago

Reply from Rove Pest Control

Thank you for review Rita, we love to hear that our technicians are doing such an awesome job! If you should need anything before your next appointment, please feel free to give us a call!

Jan. 5th, 2022

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Phil Williams Southfield, MI

Patrick was excellent; covered all of our concerns with utter professionalism and was extremely efficient. Would give 6 stars if I could.

3 years ago

Reply from Rove Pest Control

Hi Phil, thank you for your glowing review, our technicians put a lot of work into providing a top-tier customer experience. If you should need anything between now and your next appointment, please reach out to us. Have a great weekend!

Dec. 18th, 2021

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Vianey Marquez Los Angeles, CA

Im very happy with rove pest control and all the employees! Eric is great and Larry too! Thank you I’ll be recommending your company ❤️

3 years ago

Reply from Rove Pest Control

We sure appreciate it. I just met with Larry and thanked him for taking good care of your service. He appreciated the feedback. Have a wonderful weekend!

Oct. 29th, 2021

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Stewart korn Baldwin, WI

I like the communication and detailed answers to my concerns with the ongoing issues. There was a recent service about a week later the whole side of my apartment building was covered in box elder bugs. Also there still an issue of bees in my soffit area.

3 years ago

Reply from Rove Pest Control

Thanks for letting us know about the situation there. Box elder bugs are swarming right now (and unfortunately in record numbers for the past 8 or so years). It will take some time for the products to work through them as some contact it and new ones fly in. I’ll notify customer service so they can get a follow up scheduled for the minimum wait time after the last application (EPA guidelines). Thanks for your business and have a great day!

Sep. 27th, 2021

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Paul Minneapolis, MN

Prompt, professional and courteous. Called a day ago about box elders starting to become a problem and they were out the next day. Rove rocks

3 years ago

Reply from Rove Pest Control

We are glad we get to knock out those box elder bugs…they sure hit early this year. Enjoy the fall and thanks for being such an awesome customer!

Sep. 26th, 2021

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Chuck Holm Minneapolis, MN

I was not pleased with my last service, so they provided this round free of charge. The technician was excellent and we are happy customers again.

3 years ago

Reply from Rove Pest Control

We are glad to hear things are back on track. Keep us posted if there is anything else that you need before your next visit. Have a great week & thanks for your feedback and business!

Aug. 17th, 2021

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Mark Minneapolis, MN

This re-treatment went well with Jonah's conscientious listening to my concerns, answering questions and then servicing our property.

3 years ago

Reply from Rove Pest Control

That is very helpful to hear. I look forward to sharing this with Jonah and the team. It is fun to hear when their efforts are impactful. Thank you for your business and support. Have a great week!

Aug. 9th, 2021

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Cheryl Eliason Saint Paul, MN

Both technicians were fantastic, listening to my concerns and letting me know what they were going to do. Very professional. Very personable.

3 years ago

Reply from Rove Pest Control

That is wonderful to hear, thanks for sharing! Let us know if you have any other items we can help with. Enjoy your weekend!

Aug. 5th, 2021

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Pat Winge Middleton, WI

Person was at my home for less that 15 minute. We have her on camera, she rang the door bell, left her card. Walked to the vehicle got her sprayer on. Sprayed the front door area from 10-15 feet away never even entered the porch. Walked around back and sprayed part of one door. We have two patio doors. She never sprayed or wiped down any cob webs. What a rip off.

3 years ago

Reply from Rove Pest Control

We are very sorry that the service wasn't performed as it should have been. All of our services come with a guarantee. We will return and complete the service as it should have been free of charge. I have already notified customer service so they can reach out to you and get anything coordinated that needs to be. Anytime there is an issue or simply a need that arises, just give us a call and we will take care of it. Thanks & we look forward to seeing you soon.

Jun. 1st, 2021

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Muhammed Turman Natick, MA

Ashley is professional and courteous. She explained all services and provided clear explanations for all items. Thank you!

3 years ago

Reply from Rove Pest Control

I will make sure and thank Ashley and encourage the team to keep up the well-needed communication. Thank you for your business and support!

May. 25th, 2021

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Marina Sun Marlborough, MA

Bill was amazing - he txted me to see if the time worked for me, then right before he came and even anticipated my request - THANK YOU, Bill!

3 years ago

Reply from Rove Pest Control

Bill hits the important details. He will appreciate hearing your comments. I'll share them with the team as well to make sure everyone is shooting for the best possible. Thank you for your feedback and support!

May. 20th, 2021

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Carlos Spinola Marlborough, MA

Amanda was very courteous, friendly and professional! She explained the whole process thoroughly and provided opportunity to ask her any questions!!

3 years ago Edited September 14, 2021

Reply from Rove Pest Control

Amanda is great to have around here, so it is comforting to know it is the same in the field. I will let her and the team know that it was appreciated and to keep it up. Thank you for your business and support!

May. 17th, 2021

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Kathleen Sikora

Pleasant, efficient, reliable and informative

4 months ago

Reply from Rove Pest Control

Thank you for your feedback, Kathleen! It’s wonderful to hear that your experience was pleasant and that the service provided was both efficient and informative. Reliability is something we value highly, and we’re glad it showed in your visit. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

Nov. 22nd, 2024

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Ken Ostlund

Ari is the best! Always friendly and does a great job!

4 months ago

Reply from Rove Pest Control

Thanks so much, Ken! Ari will be thrilled to hear this. Your support means a lot!

Nov. 18th, 2024

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Julie Gettman

Sue is incredibly knowledgeable and friendly.

4 months ago

Reply from Rove Pest Control

Thank you for your kind words, Julie! It's always a pleasure to help, and I'm glad you had a positive experience. 😊

Nov. 18th, 2024

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David Kadrie

David did a great job!! He was very thorough

4 months ago

Reply from Rove Pest Control

Thank you, David! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 11th, 2024

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Esperanza Zaldivar

great service and very professional staff

4 months ago

Reply from Rove Pest Control

Thank you, Esperanza! We’re so glad you had a positive experience with our team. We strive to provide top-notch service, and it’s wonderful to hear that our professionalism made an impact. We appreciate your feedback!

Nov. 7th, 2024

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Greg and Jane Schmitz

Thank you for taking care of our house today!

4 months ago

Reply from Rove Pest Control

You're very welcome, Greg and Jane! We're happy to have taken care of your home, and we appreciate you choosing us for your service. Let us know if you need anything else!

Nov. 6th, 2024

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Betty

Very pleased with the services we receive.

4 months ago

Reply from Rove Pest Control

Thank you, Betty! We're so happy to hear that you're pleased with the services you’ve received. We truly appreciate your feedback and look forward to continuing to serve you!

Nov. 5th, 2024

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Michelle Caravello

Technician legit seemed to care to fix the issue.

5 months ago Edited December 17, 2024

Reply from Rove Pest Control

Thank you for letting us know about the de-webbing not occurring as it should. We will reach out to set up a free follow up service to get that resolved. We look forward to getting things on the right track!

Oct. 22nd, 2024

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Paula Ring

Excellent friendly staff and have made a huge difference!

5 months ago

Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that our staff has made a positive impact. We appreciate your support!

Oct. 16th, 2024

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Rita Hallstrom

Great job David! Thanks for being so thorough!

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review. We are thrilled to hear that you appreciated David's thoroughness. Our team is committed to providing exceptional service, and it's rewarding to know that our efforts have resonated with you. We look forward to serving you again in the future.

Oct. 14th, 2024

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Anne Finnegan

Prompt, respectful, contacted pre-service.

5 months ago

Reply from Rove Pest Control

Thank you, Anne. Glad everything went well with your service.

Oct. 11th, 2024

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Mirella Rangel

He was thorough and friendly, very helpful.

5 months ago

Reply from Rove Pest Control

Thank you, Mirella.

Oct. 11th, 2024

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Paige Novey

Talin was amazing—top notch communication!

5 months ago

Reply from Rove Pest Control

Thank you, Paige. Glad to hear the communication was excellent for you.

Oct. 11th, 2024

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Tracey

Timely, friendly, and informative service.

5 months ago

Reply from Rove Pest Control

Thank you, Tracey.

Oct. 7th, 2024

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Tim DeCesaro

Great service and very professional! Been using them for several years.

6 months ago Edited February 6, 2025

Reply from Rove Pest Control

Thank you, Tim. Have a great weekend.

Oct. 4th, 2024

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Phil P

Nothing changed. The wasps are still as active as ever - a week later. We were told to wait because it would “take time” so we did. It’s been a week - no change.

6 months ago

Reply from Rove Pest Control

Thanks for being patient and allowing the product time to run its course. Now that the time has elapsed, just give us a call and we can take the next steps with them. We look forward to hearing from you.

Sep. 11th, 2024

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Tiffany Cooper

Sam was kind and nice. I didn’t watch him provide the Service, but I’m assuming he did.

6 months ago Edited January 14, 2025

Reply from Rove Pest Control

Thanks for letting us know that he failed to check in and that the knowledge and nice levels left room for improvement. We will reach out to you to go over everything and get things setup to improve training with that technician. We look forward to speaking with you!

Sep. 4th, 2024

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Ahmed Hamza

She was great, explained everything and show us how control fruit flies

7 months ago

Reply from Rove Pest Control

Thank you, Ahmed. Glad to hear everything was explained and addressed at your service. We look forward to seeing you again in the future.

Sep. 4th, 2024

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Bobby

Fast and effective. Asked for any specvific issues before he started.

7 months ago

Reply from Rove Pest Control

Thank you for your positive review! We're thrilled to hear that you appreciated the speed and effectiveness of our service. It's important to us to address any specific concerns our customers may have, ensuring a tailored and satisfactory experience. Your feedback is invaluable and helps us maintain the high standard of service we strive to provide. We look forward to serving you again in the future!

Aug. 22nd, 2024

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Doreen Kruschke

Pleasant and kind. Covered.everything we asked him to check. Thanks!

7 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our service met your expectations and that you found our team to be pleasant and thorough. Your satisfaction is our top priority, and we appreciate the time you took to acknowledge our efforts. We look forward to serving you again in the future. Thank you for choosing us!

Aug. 21st, 2024

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Mark Heminger

Tony was very knowledgeable, professional, courteous, and friendly.

7 months ago Edited November 27, 2024

Reply from Rove Pest Control

Thank you, Mark. Glad to hear they went above and beyond and were extra careful with your flower and vegetable plants. We pride ourselves on customer satisfaction and environmental safety. Glad to hear you saw the same thing. Have a great day!

Aug. 21st, 2024

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Enid Weichselbaum

Friendly service but technician left beehives on front step as well as a dead mouse. I expected spider webs to be removed. They were not.

7 months ago

Reply from Rove Pest Control

I'm glad that the technician was friendly, but the situation with the wasp nests, mouse, and spider webs is unacceptable. We will reach out to set up a free follow up to make sure everything mentioned as well as the rest of the service is up to our expectations and standards. We look forward to getting things resolved for you!

Aug. 21st, 2024

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Cindy Rollins

Thank you for the detailed report of the services and products provided.

7 months ago

Reply from Rove Pest Control

You are very welcome, Cindy. Glad to hear you were happy with the services provided.

Aug. 22nd, 2024

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Joanna Jaeger

Enya was very fast and nice! I'm very glad we started with Rove.

7 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Enya provided you with excellent service and that your experience with Rove was a positive one. Our team is committed to delivering fast and friendly service, and it's great to know that we've succeeded. We look forward to continuing to serve you in the future!

Aug. 15th, 2024

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Bill Sears

We were not home so cannot give a review. You cannot expect a review of anything we did not see/experience.

7 months ago

Reply from Rove Pest Control

No worries at all. That accurately describes the pest control experience. When it works best, there is nothing to notice. On the other hand, if you notice an increase in activity, just call us and we will return free of charge to take care of it. Have a great day and thank you for your business and support!

Aug. 15th, 2024

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nucollies

Technician was TOPS! Friendly, knowledgeable, professional.

7 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our technician delivered top-notch service and demonstrated the professionalism, knowledge, and friendliness we strive for. Your satisfaction is our priority, and reviews like yours make our day. We look forward to serving you again in the future.

Aug. 9th, 2024