Name: Rove Pest Control
Rating: 4.8

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Katie Goggins

Always friendly. Always asks if need anything new. So nice to our dogs and they are crazy. Good guy

1 year ago

Reply from Rove Pest Control

Thank you, Katie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Matt Taschner

Sue is awesome! He is so knowledgeable and was happy to help us through the process. Thank you so much!

1 year ago

Reply from Rove Pest Control

We're thrilled to hear that Sue provided you with exceptional service and expertise during your experience with us. It's always wonderful to know that our team members are making a positive impact and helping our customers navigate through the process with ease. We'll be sure to pass along your kind words to Sue. Thank you for taking the time to share your feedback!

Jun. 5th, 2024

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Jane Cox

The technician arrived during the scheduled time-frame, inquired about any issues we were currently experiencing, and did his work.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with our service. We're delighted to hear that our technician met your expectations by arriving on time and addressing your concerns efficiently. Our team is committed to providing thorough and attentive service, and it's rewarding to know that this dedication is reflected in your visit. We appreciate your feedback and look forward to serving you again in the future.

Jun. 5th, 2024

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Tiffany Wenngatz

Knowledgeable, pleasant, friendly and well-mannered. Did a wonderful, thorough job of addressing my concerns!!

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear that our team's expertise and courteous service met your expectations and successfully addressed your concerns. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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D3VILDOG 72

Great customer service, and knowledgeable about what they are doing. Was able to answer all of my questions no problem.

2 years ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you had a satisfying experience with our customer service team. Our staff is committed to providing comprehensive and knowledgeable support to ensure all your questions are addressed. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Julie Larson

Knowledgeable, pleasant and efficient. I liked he used a mirror around our house to look for entry spots. Great job!

2 years ago

Reply from Rove Pest Control

Thank you, Julie.

Jun. 5th, 2024

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Caren Page Cathedral City, CA

Talin, our technician is great and very thorough. I would definitely recommend him to anyone. Actually I did!

2 years ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician, Talin. We are thrilled to hear that his thoroughness and expertise stood out during your service. Our team is committed to providing exceptional service, and it's always rewarding to know that we've made a difference. We appreciate your recommendation and look forward to serving you again in the future.

Jun. 5th, 2024

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Pete Bjurstrom

Austin was right on time and did an excellent job. He took care of everything we needed done and was very polite.

2 years ago Edited May 12, 2025

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Travis. We're thrilled to hear that he provided thorough answers to all of your questions and demonstrated our commitment to exceptional customer service by offering a follow-up visit. Your satisfaction is our top priority, and we look forward to being of service to you again in the future.

Jun. 5th, 2024

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Matt Treichel Saint Paul, MN

The technician parked in front of my house for about 5 mins and did not get out of his vehicle. I have physical evidence of unmarked snow leading to both exterior bait traps so I can prove they were not serviced. How many times has this happened when I wasn’t watching? I want a refund.

2 years ago

Reply from Rove Pest Control

Thank you for bringing this to our attention. We are glad you caught it. We have the service manager looking into the historical records for time spent on site. We have also scheduled for a technician to return and complete the service as it should have been. We will also be taking care of training and correction to ensure this does not happen again. We are sorry for the inconvenience and look forward to resolving the issue with you.

Jan. 9th, 2024

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Amy Saucier (AMSaucie) Lakeville, MN

Great price and actually try to block off points of entry and fix the problem rather than put a bandaid over it.

2 years ago

Reply from Rove Pest Control

Thank you, Amy. Glad to hear you were pleased with how the service was done. We look forward to serving you in the future!

Jun. 21st, 2024

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Philomene Hastings Maple Grove, MN

Heidi was on time, checked everything thoroughly. She was very professional, and found the mouse! :-)

2 years ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that Heidi provided you with timely and thorough service. Her professionalism is a point of pride for our team, and we're glad she could resolve your issue effectively. We appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.

Jul. 9th, 2024

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Va Yang Maple Grove, MN

Orlando was very friendly when servicing my home! He was able to explain what he was doing and listened to my concerns.

2 years ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Orlando. We're delighted to hear that you received friendly and informative service. Our team is committed to providing clear communication and attentive care to address all of our customers' concerns. We look forward to serving you again in the future.

Jul. 9th, 2024

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happert1 Minneapolis, MN

Sue was great! Actually, everybody that’s, has been really wonderful. Knowledgeable personable very much enjoyed it.

2 years ago

Reply from Rove Pest Control

Thank you, Glad to hear you were pleased with the service you received from Sue. We look forward to serving you again in the future.

Jul. 16th, 2024

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Stefanie Peterson

Jacob was very knowledgeable and seemed to know how to tackle my outdoor ant issue. Hopefully it works

2 years ago Edited June 10, 2025

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Chuck Evans Minneapolis, MN

I have had Rove Pest Control for a few years. Customer service got steadily bad the past couple of years. There service has been unacceptable, have tried multiple times to contact them for assistance. All I get is a call center. I would recommend using a different company strongly.

2 years ago

Reply from Rove Pest Control

We really appreciate those customers that have been with us over the years to provide perspectives on what is trending better and worse. This helps us adjust and fix things as we move forward. Our customer service team is in house which makes resolving customer service issues more direct than an outsourced situation. We would love to address the issues that have arisen. Please let us know what you have experienced at service@rovepc.com so we can not only fix things that will improve the experience for all of our clients, but also make things right on your end in particular. We look forward to hearing from you.

Nov. 27th, 2023

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Patricia Jackson Mesa, AZ

Michael was very professional, knowledgeable and kind. We enjoyed meeting him and all the information he provided us !

2 years ago

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Magdolina Abbou West Bloomfield, MI

I was very pleased with the service provided by your technician, JB , he was very thorough and courteous .

2 years ago

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james coppa

Was charged twice for a service. If you offer a second spraying free just book it. Was charged twice after I was absolutely clear that I payed for the second spraying. They took the order than charged me again. They said because it was longer the 4 weeks. WTF

2 years ago

Reply from Rove Pest Control

Thanks for bringing this concern up; it highlights a potentially great solution for you. Products for these kinds of treatments are limited by EPA regulations to only last 3 months. For this reason, we recommend people have barriers reinforced quarterly. This not only keeps the best barriers up for protection, but also allows for cost savings. Since the two one-time services you requested were on this interval (3 months apart), it makes sense that the barriers would be needing reinforcement. What makes the most sense is to convert your account to a quarterly account and apply the difference in cost toward future services. This will provide the protection you need and the cost savings you are looking for. We will reach out to go over this option with you shortly.

Jul. 19th, 2023

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Alicia Farrell Phoenix, AZ

He was extremely helpful helping me find the mouse problem lol. He was kind and patient with me too.

3 years ago

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Laurie Wixom, MI

JB was very professional and explained everything to my understanding. The service was excellent. Thank you

3 years ago

Reply from Rove Pest Control

We are happy to hear that JB was able to be so helpful! Thank you for taking time to write such a positive review! Have a wonderful new year!

Dec. 29th, 2022

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Tarek Elchanti Detroit, MI

Excellent 5 stars. Patrick S Is a 5 star guy. Very experienced nice and answered all my question. A+++++

3 years ago

Reply from Rove Pest Control

We are so happy to hear that Patrick was able to give you such a fantastic experience. We pride ourselves on the work of our great employees! Thank you for taking the time to write such great things!

Jan. 12th, 2023

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Frank Realtor

Mike is GREAT!! Always does a great job and very thorough! Always goes above and beyond like it’s his own home

4 years ago

Reply from Rove Pest Control

We are so pleased to hear that you had such a wonderful experience! Thank you for the review and we will be sure to let Mike know that he is doing a great job.

Feb. 10th, 2022

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Xavier Garcia San Jose, CA

Great technicians. Friendly and thorough. They handled the job in a short time. Appreciate their work.

4 years ago

Reply from Rove Pest Control

Thanks for taking the time to share about your experience. This is always helpful (and fun!) to share with the team. Keep us posted of any additional needs that pop up. Have a great week!

Nov. 1st, 2021

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Ray McDonald

He was one of the best we have ever had. He was very accommodating and helpful and we really appreciate him.

4 years ago Edited September 17, 2024

Reply from Rove Pest Control

That is exciting to read. I will pass along my personal thanks to him and share this with the team. Thank you for your business and support. We appreciate working with you!

Sep. 29th, 2021

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Leslie Lawrence Northborough, MA

My technician, Robert R., has been excellent, explains everything and is very personable and nice. Couldn't be better

4 years ago Edited September 14, 2021

Reply from Rove Pest Control

That is fun to hear & Robert will appreciate the feedback. Keep us posted if there is anything else we can do for you before we are scheduled to be out again. Have a wonderful weekend!

May. 22nd, 2021

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Quang Le Waltham, MA

Mandy was very friendly and professional. She got to all the main points and what a great job she did! Thanks

4 years ago

Reply from Rove Pest Control

That is what we hope to hear, thanks for sharing! I will pass the gratitude along to Mandy and the rest of the team. Keep us posted if you need anything else before it is time to see you again. Thanks!

May. 17th, 2021

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Malys Lovan

Daniel did a great job spraying all the bees nests. Thank you, Daniel!

9 months ago

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Michelle Holt

Jill was very pleasant and I learned a lot about ants from her today!

9 months ago

Reply from Rove Pest Control

Thank you, Michelle! We’re so glad to hear that Jill made a great impression and shared helpful information about ants with you. She’s passionate about what she does, and it’s always great to hear when that comes through during a service. We appreciate you taking the time to leave a review!

Jun. 18th, 2025

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Ryan Stanaway

Concise and to the point, yet friendly! Really appreciated the photos, too

10 months ago

Reply from Rove Pest Control

We appreciate your feedback, Ryan. We are thrilled to hear that you had a great experience with our team and that the pictures were beneficial to you. Thank you for choosing Rove!

Jun. 13th, 2025

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Meghan OHare

Daniel J did an excellent job, he was very thorough and communicative.

10 months ago

Reply from Rove Pest Control

Thank you, Meghan! We’re so glad to hear that Daniel J. provided thorough and communicative service. We’ll be sure to pass along your kind words to him. We appreciate you choosing Rove Pest Control!

Jun. 12th, 2025

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Karen Mark

Jill was wonderful, so responsive and listened to all of my issues!

10 months ago

Reply from Rove Pest Control

Thank you, Karen! We’re delighted to hear that Jill was so responsive and attentive to your concerns. We’ll be sure to share your kind words with her. Thanks for choosing Rove Pest Control!

Jun. 12th, 2025

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Stephanie Ponticas

Very helpful teaching on how to prevent the bed bugs from invading again.

10 months ago

Reply from Rove Pest Control

Hi Stephanie,
Thank you so much for your kind words! We're glad to hear you found the guidance helpful. Educating our customers on prevention is just as important as treatment, and we're happy we could support you. If you ever have any questions or need further assistance, don't hesitate to reach out!

May. 28th, 2025

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Kristina

Austin completed the work as requested. Appreciated his service. Thank you!

10 months ago

Reply from Rove Pest Control

Hi Kristina,
Thank you for the great feedback! We're thrilled to hear Austin provided the service you needed and that you appreciated his work. We'll be sure to pass along your kind words to him. Don’t hesitate to reach out if you need anything in the future!

May. 28th, 2025

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Rientina S Guilday

Sebastian was professional, pleasant and did a great job inside and outside.

11 months ago

Reply from Rove Pest Control

Hi Rientina,

Thank you for the great feedback! We're so glad to hear that Sebastian provided professional and pleasant service, and that you were happy with the work both inside and out. We'll be sure to pass along your kind words to him. We appreciate you choosing Rove!

May. 12th, 2025

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Linda Walen

Patriot M did a great job while being courteous and professional.

11 months ago

Reply from Rove Pest Control

Hi Linda,
Thank you for the kind words! We’re happy to hear that Patriot M provided courteous and professional service. We truly appreciate your feedback and are glad we could meet your expectations.

Apr. 24th, 2025

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Julie Kwok

Megan performed an excellent service, we are very happy with the job she done.

11 months ago

Reply from Rove Pest Control

Hi Julie,
Thank you so much for the kind words! We're thrilled to hear you were happy with the service Megan provided—she’ll be glad to know her work made such a positive impression. We appreciate your support and are here whenever you need us!

Apr. 24th, 2025

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Greg Dahlstrom

Tony was beyond helpful. He gave terrific advice for how to protect our house from pests.

1 year ago

Reply from Rove Pest Control

Thank you for your kind words! We're delighted to hear that Tony provided you with helpful advice to keep your home pest-free. We take pride in ensuring our customers feel informed and protected.

Apr. 3rd, 2025

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Lynn Boyd

I like that they always ask about any concerns I may have and they act on them immediately.

1 year ago

Reply from Rove Pest Control

Thank you, Lynn! We truly appreciate your kind words. Our team is committed to listening to our customers and taking action quickly, so it’s wonderful to hear that you’ve had a positive experience with us. If you ever have any more concerns or need assistance, we’re always here to help. Thanks for choosing Rove Pest Control!

Mar. 18th, 2025

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Bridgid McGuiness-Barclay

Great Service. Great People. Affordable and reliable. Have been a client for years.

1 year ago

Reply from Rove Pest Control

It's wonderful to hear such positive feedback, Bridgid! Long-term clients like you are a testament to the quality service and dedication we strive to provide. Thank you for being such a loyal client over the years.

Best Regards,
Rove Pest Control

Mar. 11th, 2025

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cody joiner

He did a great job and what respectful. Showed a true class to a service professional

1 year ago

Reply from Rove Pest Control

Cody, we appreciate you taking the time to share your feedback. We're proud to hear our technician demonstrated true class and respect. Thank you for recognizing their professionalism.

Feb. 27th, 2025

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Barb Emahiser

Megan was friendly, knowledgable, and thorough. We look forward to seeing her again.

1 year ago

Reply from Rove Pest Control

Thank you, Barb, for your kind words! We're delighted to hear that Megan was friendly, knowledgeable, and thorough. We look forward to serving you again in the future.

Best regards,
Rove Pest Control

Feb. 11th, 2025

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Bryan kuffel

Jacob did a great job for me. Appreciate his knowledge and friendly service. Highly Recommend.

1 year ago

Reply from Rove Pest Control

Hi Bryan,

Thank you for your feedback! We're pleased to hear that Jacob provided knowledgeable and friendly service. Your kind words will be shared with Jacob and the team. Have a great day!

Jan. 30th, 2025

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Angelique Peterson

Megan was very helpful even though the issue I am having is outside of the service.

1 year ago

Reply from Rove Pest Control

Thank you, Angelique! We're glad to hear that Megan was able to assist you, even with an issue outside of our usual services. We strive to be as helpful as possible, and it's great to know that Megan made a positive impact. We appreciate your feedback and look forward to helping you again in the future! 😊

Jan. 2nd, 2025

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Laura McCallum

Megan did a great job of determining the extent of our pest problem and solving it.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback, Laura! We're delighted to hear that Megan was able to accurately assess and resolve your pest issue. Her dedication to providing thorough and effective service is something we take great pride in. Your kind words will be shared with Megan and the rest of our team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Rove Pest Control!

Dec. 6th, 2024

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Rick Beedle

Megan's follow up, attention to detail, and explaining everything to us was fantastic. Thanks!

1 year ago

Reply from Rove Pest Control

Thank you for your kind words, Rick. We’re thrilled to hear that Megan’s follow-up, attention to detail, and clear explanations made a positive impact. Providing thorough and transparent service is something we take pride in, and it’s great to know that Megan’s efforts met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your trust in our team!

Dec. 4th, 2024

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Sarah Walbert

Technician Sam always explains everything . He handled today's "mess" without batting an eyelash

1 year ago

Reply from Rove Pest Control

Thank you for your thoughtful feedback, Sarah. It’s great to hear that Sam continues to provide excellent service and takes the time to thoroughly explain everything. His ability to handle challenging situations with ease and professionalism is a testament to his expertise and dedication. We’re lucky to have him on our team, and we’re glad he could resolve today’s issue for you seamlessly. If there’s anything more we can do, please don’t hesitate to reach out. We’re always here to help!

Nov. 26th, 2024

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Jennifer Anderson

Polite, fast, communicative, listened to my concerns and had a plan moving forward.

1 year ago

Reply from Rove Pest Control

Thank you, Jennifer, for your kind words! We’re thrilled to hear that our team was polite, efficient, and attentive to your concerns. Having a clear plan moving forward is key to great service, and we’re glad to know we met your expectations. If there’s anything more we can do or if any questions come up, please don’t hesitate to reach out. We’re here to support you every step of the way!

Nov. 14th, 2024

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Jeremy Kaufhold

Technician was very thorough, noted all findings, and explained the work she did to fix everything.

1 year ago

Reply from Rove Pest Control

Thank you, Jeremy, for sharing your feedback! We're so glad to hear that your technician provided thorough service, carefully documented everything, and took the time to explain her work. It's our goal to ensure each visit leaves you well-informed and confident in our solutions. If you have any further questions or need assistance, please feel free to reach out. Thanks again for choosing us—we’re here to help!

Nov. 14th, 2024

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Anne Ekobena

He said he called me after he was done but I never heard and he could have called my phone. I had to reach out to him by phone later.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback. We're sorry to hear there was a communication issue regarding the follow-up. We understand how important it is to stay in touch, and we apologize for any inconvenience this may have caused. We appreciate you reaching out to us, and we'll make sure to improve our communication moving forward. If you need anything else, please don't hesitate to let us know.

Nov. 12th, 2024

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bonnie veesenmeyer

knowledge, friendly, helpful. Came back twice after first call and didn't charge be.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback, Bonnie! We’re glad to hear that our team was knowledgeable, friendly, and helpful during your visits. It’s great to know we could assist you without any extra charges. Your satisfaction is our priority, and we’re always here to help whenever you need us!

Oct. 30th, 2024