Name: Rove Pest Control
Rating: 4.8

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Nicole Banholzer

Sam was professional, knowledgeable, and very helpful!

2 months ago

Reply from Rove Pest Control

Thank you, Nicole. We will be sure to pass this kudos along to Sam.

Sep. 4th, 2024

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Monique Resch

The front door light has cobwebs and some on the ceiling above it still.

2 months ago

Reply from Rove Pest Control

Thanks for letting us know what still needs our attention. We will get that taken care of for you. Have a great day!

Aug. 26th, 2024

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Bobby

Fast and effective. Asked for any specvific issues before he started.

3 months ago

Reply from Rove Pest Control

Thank you for your positive review! We're thrilled to hear that you appreciated the speed and effectiveness of our service. It's important to us to address any specific concerns our customers may have, ensuring a tailored and satisfactory experience. Your feedback is invaluable and helps us maintain the high standard of service we strive to provide. We look forward to serving you again in the future!

Aug. 22nd, 2024

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Doreen Kruschke

Pleasant and kind. Covered.everything we asked him to check. Thanks!

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our service met your expectations and that you found our team to be pleasant and thorough. Your satisfaction is our top priority, and we appreciate the time you took to acknowledge our efforts. We look forward to serving you again in the future. Thank you for choosing us!

Aug. 21st, 2024

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Enid Weichselbaum

Friendly service but technician left beehives on front step as well as a dead mouse. I expected spider webs to be removed. They were not.

3 months ago

Reply from Rove Pest Control

I'm glad that the technician was friendly, but the situation with the wasp nests, mouse, and spider webs is unacceptable. We will reach out to set up a free follow up to make sure everything mentioned as well as the rest of the service is up to our expectations and standards. We look forward to getting things resolved for you!

Aug. 21st, 2024

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Cindy Rollins

Thank you for the detailed report of the services and products provided.

3 months ago

Reply from Rove Pest Control

You are very welcome, Cindy. Glad to hear you were happy with the services provided.

Aug. 22nd, 2024

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Joanna Jaeger

Enya was very fast and nice! I'm very glad we started with Rove.

3 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Enya provided you with excellent service and that your experience with Rove was a positive one. Our team is committed to delivering fast and friendly service, and it's great to know that we've succeeded. We look forward to continuing to serve you in the future!

Aug. 15th, 2024

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Bill Sears

We were not home so cannot give a review. You cannot expect a review of anything we did not see/experience.

3 months ago

Reply from Rove Pest Control

No worries at all. That accurately describes the pest control experience. When it works best, there is nothing to notice. On the other hand, if you notice an increase in activity, just call us and we will return free of charge to take care of it. Have a great day and thank you for your business and support!

Aug. 15th, 2024

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nucollies

Technician was TOPS! Friendly, knowledgeable, professional.

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our technician delivered top-notch service and demonstrated the professionalism, knowledge, and friendliness we strive for. Your satisfaction is our priority, and reviews like yours make our day. We look forward to serving you again in the future.

Aug. 9th, 2024

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Sanjay Dutt

The technician was very professional and performed awesome service!

3 months ago Edited October 30, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that Josh's professionalism and thoroughness met your expectations. Ensuring that our customers are informed and satisfied with both the interior and exterior work is our top priority. We look forward to serving you again in the future. Your satisfaction is our greatest motivation!

Jul. 30th, 2024

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Sharon Stoffel

Sam is very polite. He asked appropriate questions and provided excellent service.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with us. We're thrilled to hear that Sam provided you with excellent service and made sure all your questions were addressed. Our team is committed to offering only the best service, and it's wonderful to know that Sam's efforts have been recognized. We look forward to serving you again in the future.

Jul. 30th, 2024

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cleve crowningshield

Very professional, well-versed and explained all to be done today and follow up visits

4 months ago

Reply from Rove Pest Control

Thank you.

Jul. 25th, 2024

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Peg

Missed spiderwebs on east side. A wasp nest remained on roof peak (don’t know if it was treated) not a very thorough job overall.

4 months ago

Reply from Rove Pest Control

Thank you for letting us know about the room for improvement. Please call us so we can set up a free follow up service for you and figure out which technician needs some additional training. We look forward to hearing from you!

Jul. 16th, 2024

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Craig REINERS

Rodents damaged my A/C beyond repair- had to spend over $ 10K to replace. I requested ROVE to delete my last billing for supposed service less than 48 hours before the problem was identified and they refused.

4 months ago

Reply from Rove Pest Control

Thanks for bringing this situation to our attention. Mice can be very frustrating to deal with especially with their desire to chew through things. I’m going to look into your account and the service history and work on a better solution for you. We look forward to speaking with you soon with a better plan for this terrible situation. We hope you have your cool air up and running soon!

Jul. 19th, 2024

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Dulci Fine

Claire was very attentive to the needs of our farm and house and did a wonderful job!

4 months ago

Reply from Rove Pest Control

Thank you, Dulci.

Jul. 10th, 2024

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Di H

Sue is excellent, knowledgeable, checked everything that needed to be done. Totally recommend him.

4 months ago

Reply from Rove Pest Control

Thank you.

Jul. 12th, 2024

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Jeanne Beach

Jose was thorough and professional. Took care of what I needed, and answered all my questions.

4 months ago

Reply from Rove Pest Control

Thank you, Jeanne. Glad to hear you were pleased with the service and all of your questions were answered.

Jul. 2nd, 2024

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Annette

Love their service much more than my previous one - Ecoshield - and they are less costly.

4 months ago

Reply from Rove Pest Control

Thank you, Annette for your kind words. Glad to hear that you see the value in the service you are getting. Have a great day!

Jul. 2nd, 2024

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Sergei Mihnyukevich

Prompt, high quality service with impressive list of options at the grate price!

5 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you appreciated the promptness and quality of our service, as well as our extensive options at great prices. We strive to provide our customers with the best experience possible, and it's rewarding to know that we've succeeded. We look forward to serving you again in the future!

Jun. 21st, 2024

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Kate Brune

We've used Rove for 5 years and see a big difference in the bug activity in our house.

5 months ago

Reply from Rove Pest Control

Thank you for your loyalty and for taking the time to share your experience with Rove. We're thrilled to hear that you've noticed a significant reduction in bug activity over the past five years. Our team is committed to providing effective and reliable service, and it's rewarding to know that our efforts have made a positive impact on your home environment. We look forward to continuing to serve you in the years to come.

Jun. 20th, 2024

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Kristin B

Highly recommend this company!! Great customer service, fast and friendly and reasonable prices.

5 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that you had a positive experience with our customer service and found our pricing reasonable. Our team strives to provide efficient and friendly service, and we're glad we could meet your expectations. Your recommendation means the world to us, and we look forward to serving you again in the future.

Jun. 18th, 2024

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Terri Stanton

My Tech called me 1/2 hour before he was going to be at my house. I always appreciate the reminder.

6 months ago Edited November 11, 2024

Reply from Rove Pest Control

Thank you, Terri! We're glad that you enjoy our staff and thanks for recommending us.

Jun. 4th, 2024

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Jeanette Tschida

Zack is knowledgeable, helpful, efficient. Answers all our questions. Great employee to have on the Rove team.

6 months ago

Reply from Rove Pest Control

Thank you, Jeanette! We appreciate your review. We value our customers and appreciate the time you took to share your experience. I'm Glad you were happy with the service Zack provided!

Jun. 4th, 2024

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Katie Goggins

Always friendly. Always asks if need anything new. So nice to our dogs and they are crazy. Good guy

6 months ago

Reply from Rove Pest Control

Thank you, Katie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Matt Taschner

Sue is awesome! He is so knowledgeable and was happy to help us through the process. Thank you so much!

6 months ago

Reply from Rove Pest Control

We're thrilled to hear that Sue provided you with exceptional service and expertise during your experience with us. It's always wonderful to know that our team members are making a positive impact and helping our customers navigate through the process with ease. We'll be sure to pass along your kind words to Sue. Thank you for taking the time to share your feedback!

Jun. 5th, 2024

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Jane Cox

The technician arrived during the scheduled time-frame, inquired about any issues we were currently experiencing, and did his work.

6 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with our service. We're delighted to hear that our technician met your expectations by arriving on time and addressing your concerns efficiently. Our team is committed to providing thorough and attentive service, and it's rewarding to know that this dedication is reflected in your visit. We appreciate your feedback and look forward to serving you again in the future.

Jun. 5th, 2024

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Tiffany Wenngatz

Knowledgeable, pleasant, friendly and well-mannered. Did a wonderful, thorough job of addressing my concerns!!

6 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear that our team's expertise and courteous service met your expectations and successfully addressed your concerns. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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D3VILDOG 72

Great customer service, and knowledgeable about what they are doing. Was able to answer all of my questions no problem.

7 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you had a satisfying experience with our customer service team. Our staff is committed to providing comprehensive and knowledgeable support to ensure all your questions are addressed. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Julie Larson

Knowledgeable, pleasant and efficient. I liked he used a mirror around our house to look for entry spots. Great job!

8 months ago

Reply from Rove Pest Control

Thank you, Julie.

Jun. 5th, 2024

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Caren Page Cathedral City, CA

Talin, our technician is great and very thorough. I would definitely recommend him to anyone. Actually I did!

8 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician, Talin. We are thrilled to hear that his thoroughness and expertise stood out during your service. Our team is committed to providing exceptional service, and it's always rewarding to know that we've made a difference. We appreciate your recommendation and look forward to serving you again in the future.

Jun. 5th, 2024

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Scott Chapman

Very thorough look over of the house. Addressed all issues (nests, spray, bait traps, etc). Thanks Zach.

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service. We're delighted to hear that Zach's thorough inspection and comprehensive treatment met your expectations. Our team is committed to addressing all pest-related issues effectively, and it's rewarding to know that our efforts have made a difference. We appreciate your feedback and look forward to serving you in the future.

Jun. 5th, 2024

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Stan Miller Albert Lea, MN

The support staff at Rove Pest Control were very helpful and friendly. They communicated with me effectively and followed up with me as promised.

8 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our team. We are thrilled to hear that our support staff provided you with the helpful and friendly service we strive for at Rove Pest Control. Effective communication and reliable follow-up are core to our customer service commitment. We look forward to serving you again in the future.

Jun. 7th, 2024

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Sherryl Smith

Jacob kindly knocked on my door to introduce himself and to let me know what treatments he would be using around my home.

9 months ago Edited August 21, 2024

Reply from Rove Pest Control

Thank you for sharing your positive experience with Katrell and our services at Rove. We're delighted to hear about the professionalism and thorough communication you received. It's our priority to ensure your home remains free of pests, and we're glad to know our quarterly visits have been effective. Should you need any further assistance or have any concerns, please don't hesitate to reach out to us. Your satisfaction and peace of mind are our top goals.

Jun. 7th, 2024

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LaWanna Saint Paul, MN

Cory was professional and thorough. He is always good about advising us of any issues and is an excellent technician. Thanks Cory!!

9 months ago

Reply from Rove Pest Control

We're thrilled to hear that Cory provided you with top-notch service! His dedication to professionalism and thoroughness is a cornerstone of our commitment to quality. We'll make sure to pass along your kind words and appreciation to him. Thank you for taking the time to acknowledge Cory's hard work and for choosing our services. We look forward to serving you again!

Jun. 7th, 2024

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Eleanor Minneapolis, MN

Very kind and attentive. Izzy called 20 minutes before he was going to arrive, which was appreciated as not every tech has done this before.

9 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that Izzy's proactive communication added to your service experience. It's our priority to respect your time and keep you informed. We look forward to providing you with exceptional service in the future as well.

Jun. 7th, 2024

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Sal Dufault Hugo, MN

He was absolutely a lovely individual. Very polite and listened to my concerns and responded with a clear plan to remedy

10 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear about your satisfactory experience with our team member. It's our top priority to listen attentively and provide clear solutions to our customers. We look forward to serving you again and continuing to meet your expectations.

Jun. 11th, 2024

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Lana Lager Mound, MN

Brad went above and beyond to secure my home from mice. He was very helpful and thorough. I’m very appreciative of his service.

11 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Brad's service. We are thrilled to hear that he exceeded your expectations in securing your home from mice and provided thorough assistance. Your appreciation is greatly valued, and we look forward to serving you again in the future.

Jul. 9th, 2024

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Michelle

Cory is the best! He is very good at explaining everything, is patient with all my questions and is very knowledgeable! Definitely recommend!

11 months ago

Reply from Rove Pest Control

Thank you for your kind words and recommendation! We're thrilled to hear that Cory provided you with an excellent service experience. His dedication to clear communication and patient assistance reflects our commitment to customer satisfaction. We look forward to serving you again!

Jul. 9th, 2024

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Lovey Martin

Sam did a great job. Some technicians are ok, but I really like how Sam explained things to me with what he was doing. Thank you Sam.

11 months ago Edited August 8, 2024

Reply from Rove Pest Control

Thank you.

Jul. 9th, 2024

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Stefanie Peterson

Aerial has serviced our home before and was knowledgable and remembered the property. He is very friendly and let me know everything he was doing

11 months ago

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Juan Aureoles Phoenix, AZ

Showed up right on time and took care of our exterior and interior in a timely manner. Checked everywhere without being prompted to do so. Very friendly as well!

1 year ago

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Amy Katherine Luoma South Lyon, MI

JB was very thorough and came exactly when this was scheduled. I have had him before, he’s really good and I like dealing with him for this service.

1 year ago

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Char Wilson Rochester, MI

JB and Paul sprayed lawn today. JB was very knowledgeable and provided great Instructions on what to do after they sprayed. Very please with the professionalism of ROVE!

1 year ago

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Lillian Lewis Gilbert, AZ

Rob was great at letting me know when he was coming, when he was here and what he would be doing since this was my first time working with him. The service was great!

1 year ago

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Mary Jo Cress Berkeley, CA

Rove always does a great job with our pest Robles PLUS they have the best customer service! Diane is especially helpful, knowledgeable and kind. I highly recommend Rove!

2 years ago

Reply from Rove Pest Control

Thank you so much for the positive words! We are so happy that we are able to be so helpful, especially Diane! Have a wonderful day!

Oct. 17th, 2022

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Dale Morris Garden City, MI

Very Informative, knowledgeable,and Professional. Did a great job, explained in a though manner,what he was doing. Would recommend to family and friends!

2 years ago

Reply from Rove Pest Control

Thank you for your positive review! We pride ourselves on our technicians knowledge and service! We are so happy that we were able to help!

Oct. 20th, 2022

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Kelsey Tinklenberg Minneapolis, MN

The representative was extremely friendly and nice, however there are still spiderwebs around my house that he didn’t wipe down, there’s a ton of spiderwebs in my shed that did not get wiped out, I’m not even sure if he sprayed in there. I thought that was part of my service. At this point in time I am really unsatisfied with the service that I have been receiving

3 years ago

Reply from Rove Pest Control

Thanks for letting us know. I have let customer service and the service manager know we need to get things squared away for you. We look forward to connecting with you to get a better solution scheduled.

Aug. 16th, 2021

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Eugene Zanella Hopkinton, MA

Everything went smoothly from making appointment through this review. Added more request for areas treated and technicians were happy to meet our requests!

3 years ago

Reply from Rove Pest Control

We are thrilled we were able to take care of what was needed. Anytime something specific needs attention, just let us know. Have a great weekend!

May. 27th, 2021

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Lisa Ann Meuwissen Minneapolis, MN

Nicholas did an EXCEPTIONAL job as usual! He was so professional, diligent, thorough and so nice. We are so impressed and would recommend him and your company to anyone.

3 years ago

Reply from Rove Pest Control

Thank you for your business and support. Nicholas will be excited to hear what you have to say. Keep us posted if you need anything else before we see you again.

May. 20th, 2021

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Franko Gabbara Rochester, MI

By far the best tech in the pest industry. always on time and check with the customers on whether they have any additional areas need to be treat prior to his departure.

3 years ago

Reply from Rove Pest Control

That is fun to read, thanks for sharing! This will be a fun piece for today's meeting. Keep us posted if you need us to take care of anything else before it is time to see you again. Thanks and have a great day!

May. 19th, 2021