Name: Rove Pest Control
Rating: 4.8

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Andrew Odens

Megan was pleasant and friendly. She asked about any concerns we had and took action to alleviate them.

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Megan provided you with excellent service and addressed your concerns effectively. Our team is committed to ensuring a great experience for every customer, and it's wonderful to know that we've succeeded in making your visit a pleasant one. We look forward to serving you again soon!

Sep. 23rd, 2024

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Brittany

Jill is AMAZING! She is very knowledgeable, friendly, and goes above and beyond. We are very grateful for her service.

6 months ago

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear that Jill's expertise and dedication made such a positive impact on your experience. Our team is committed to providing exceptional service, and it's rewarding to know that we've succeeded. We'll be sure to pass along your kind words to Jill. We appreciate your gratitude and look forward to serving you again in the future.

Sep. 13th, 2024

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Brandon Furry

Daniel did a great job, he was quick and thorough! Excited to see the results in the upcoming days, weeks, months!

7 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel's service met your expectations and was delivered with efficiency and attention to detail. Your anticipation for the results is contagious, and we're just as excited to see the positive changes. We're committed to quality service and your satisfaction is our top priority. Please feel free to reach out to us with any further comments or inquiries.

Aug. 23rd, 2024

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Mysticsimba

Showed great patience even when I tend do overexplain and talk. Showed up before hand and done in a timely manner.

7 months ago Edited September 11, 2024

Reply from Rove Pest Control

Thank you, Mysticsimba. Have a great weekend!

Aug. 16th, 2024

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TimD38

Friendly but more importantly, did a great job addressing my spider and ant issues that just started!

7 months ago

Reply from Rove Pest Control

Thank you, Tim! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 15th, 2024

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Jennifer Pelletier

We are very impressed with level of service and attention to detail that Rove provides its customers.

7 months ago

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge our commitment to service and attention to detail. We are thrilled to hear that you are impressed with our efforts. At Rove, we strive to provide an exceptional experience for every customer, and it's gratifying to know that our dedication is making a difference. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of excellence.

Aug. 9th, 2024

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Gwen Plaster

Dependable and thorough. Trustworthy- can have him go through the house alone to service it without worrying.

8 months ago Edited August 9, 2024

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician. We're delighted to hear that his professionalism and familiarity with your home have earned your trust. Our team is committed to providing thorough and personalized service, and it's reassuring to know that we've met your expectations. We appreciate your confidence in allowing our technician to navigate your home and address any concerns, and we look forward to continuing to serve you in the future.

Aug. 2nd, 2024

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Gina Zdon

Reached out the day before a holiday and they squeezed me in! Great customer service from the person answering phone to the technician in the field!

8 months ago

Reply from Rove Pest Control

We're thrilled to hear that you had a positive experience with our customer service! Our team is committed to providing exceptional service, even during the busiest times. Thank you for acknowledging the efforts of both our phone staff and field technicians. We look forward to serving you again in the future.

Jul. 10th, 2024

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A Kittelson

August was very thorough and very helpful. I would highly recommend him and would like him to be our regular service person.

8 months ago Edited January 22, 2025

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that August provided exceptional service and addressed all your concerns with thoroughness. Your satisfaction is our top priority, and we're pleased to arrange for August to continue delivering the quality service you've come to expect from us on a regular basis. We look forward to serving you again soon.

Jul. 9th, 2024

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Alex Waterman

I appreciated Josh's professionalism and willingness to address my questions. I feel comfortable with the pest trap plan.

8 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with Josh. We're delighted to hear that his professionalism and attentive service made you feel at ease with our pest trap plan. Our team is committed to providing knowledgeable and responsive care to all our clients, and it's rewarding to know that we've met your expectations. We look forward to continuing to serve your needs with the same level of excellence.

Jul. 2nd, 2024

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Gail Barsness

Called before he arrived, was on time and very nice. I especially appreciate that he closed the garage door when he left.

9 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service. We are delighted to hear that you appreciated the professionalism and thoughtfulness of our team member. Ensuring that we communicate effectively and respect your property, including securing your garage, is a priority for us. Your feedback is invaluable and helps us maintain the high standard of service our customers expect. We look forward to serving you again in the future.

Jul. 1st, 2024

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Ayca Ozbek Ozutemiz

I emailed Rove Pest Control last night, and they came before noon to help with the wasp infestation! They work amazingly fast! Thanks!

9 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Rove Pest Control! Our team is committed to providing prompt and efficient service, so it's great to know we were able to resolve your wasp infestation quickly. Thank you for choosing us and for taking the time to share your feedback. We're here for you anytime you need us!

Jun. 21st, 2024

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Larissa Schlueter

Rachael was very knowledgeable and helped us understand our issue with ants along our pavement. Thanks for the great treatment!

9 months ago

Reply from Rove Pest Control

We're thrilled to hear that Rachael provided you with the knowledge and assistance you needed to address the ant issue on your pavement. Our team is committed to delivering excellent service and effective treatment solutions. Thank you for taking the time to share your positive experience with us!

Jun. 18th, 2024

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Todd Osterhues

Rove is always responsive when needed, but they don’t always let you know when they are on their way so you can talk to the technicians.

9 months ago

Reply from Rove Pest Control

Thank you for your feedback. We're glad to hear that our responsiveness meets your expectations. We understand the importance of communication and apologize for any inconvenience caused by not notifying you prior to our technician's arrival. We are taking steps to ensure that going forward, our clients are promptly informed about the status of their service visits. Your satisfaction is our top priority, and we appreciate you bringing this to our attention.

Jun. 18th, 2024

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Sue Scherman

Rachael, was AWESOME! She was professional, able to provide answers to my questions, She is very polite , she did a great job!

9 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Rachael's efforts. We are thrilled to hear about your positive experience and Rachael's professionalism and politeness. Our team is committed to providing excellent service, and it's rewarding to know that we have met your expectations. We look forward to serving you again in the future.

Jun. 18th, 2024

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Dana Strop

Super responsive customer service- very helpful technician- answered all of my questions. Friendly and professional service.

9 months ago

Reply from Rove Pest Control

We are thrilled to hear that you had a positive experience with our customer service team! Our technicians strive to provide comprehensive and courteous support to ensure all your questions are addressed. Thank you for acknowledging their efforts and professionalism. We look forward to serving you again in the future.

Jun. 12th, 2024

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Dale Johnson

It is nice that Cory always checks in when he arrives for service. He asks if there is anything special we need and handles any problems we may have.

9 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Cory's service. We're delighted to hear that his attention to detail and proactive communication have met your expectations. Our team is committed to providing exceptional service and addressing any issues promptly. Your feedback is greatly appreciated and will be shared with Cory as an encouragement to continue his excellent work.

Jun. 7th, 2024

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Samantha Thomas

Izzy and Rove pest Control are Great!! Love my service by you guys. I can rest assured knowing bugs and spiders are being controlled.

9 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you're satisfied with our pest control service and that you can enjoy your space without the worry of bugs and spiders. Your peace of mind is our top priority, and we're committed to providing the best service possible. Looking forward to serving you in the future!

Jun. 12th, 2024

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Luke Moe

Daniel D. is fantastic and thorough and goes extremely above and beyond with amazing communication and execution. He is a model employee.

9 months ago Edited September 9, 2024

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Daniel D. His dedication to providing exceptional service and communication is a great example of the high standards we strive for. We'll make sure to pass along your kind words and commend Daniel for his outstanding performance. It's feedback like yours that inspires us to continue delivering the best experience possible. Thank you for taking the time to recognize Daniel's efforts!

Sep. 13th, 2024

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Rove

Excellent technician. I can always count on him. He is very thorough and takes good care to get all the troublesome spots.

10 months ago

Reply from Rove Pest Control

Thank you! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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jason mlejnek

Vong L. was fantastic and helped us after an inspection on a home we were selling. I highly recommend. Quick to respond and great to work with.

10 months ago

Reply from Rove Pest Control

Thank you, Jason! We appreciate you giving us your feedback and glad to know you were happy with Vong's service!

Jun. 4th, 2024

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Debbie Lickteig

Nick G. did an excellent job, he was prompt, efficient and very thorough. He listened to my concerns and addressed them immediately! Excellent.

10 months ago Edited May 22, 2024

Reply from Rove Pest Control

Thank you, Debbie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Lelis Brito

Friendly, thoroughly explained what they saw in the traps, and found entry points into the house that had not previously been detected. Thank you!

11 months ago

Reply from Rove Pest Control

We are thrilled to hear that you had a positive experience with our service! Our team is committed to providing thorough and friendly service, and we're glad we could help identify previously undetected entry points in your home. Your safety and satisfaction are our top priorities. Thank you for choosing us and for taking the time to leave a review.

Jun. 5th, 2024

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Tom Czech

Ari, is a great technician, and the reason we renew. An office issue: can we receive a "window" of appointment time vs waiting all day .

11 months ago

Reply from Rove Pest Control

Thank you for your kind words about Ari; we're thrilled to hear that his service is the reason you choose to continue your partnership with us. We understand that your time is valuable and waiting all day for an appointment can be inconvenient. If you would like a timed appointment, please give us a call before your next scheduled service and we can give you a two-hour window for the technician to arrive for your convenience. Your feedback is greatly appreciated and helps us improve our service.

Jun. 5th, 2024

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Rachel Jensen

Ariel was great! Super helpful, knowledgeable, and personable. Great experience and am very happy with the service provided!

11 months ago Edited September 9, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and found our technicians to be knowledgeable and friendly. Your recommendation is highly appreciated, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Scott Miller

Not all of the entry points were filled.

1 month ago

Reply from Rove Pest Control

Thank you for letting us know some points were missed. It looks like a free follow up service has been scheduled to get things completed. We look forward to having this squared away for you!

Mar. 4th, 2025

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iChosen1 TV

Nick was fantastic. He was personable and thorough, and seemed to actually care about our situation versus just getting one of his 18 jobs a day done.

5 months ago Edited October 14, 2024

Reply from Rove Pest Control

Please give us a call. We don’t have any restrictions on going inside of a home. I am not sure what the heat detection situation is, so we would like to learn more about what was discussed there, but treating for wasps inside the home we can definitely do. If you give us a call, we can look into what occurred and get things resolved on the service end of things for you and do some corrective training with the technician that seems to have been misinformed at best. We look forward to hearing from you.

Oct. 3rd, 2024

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Shannon Sassen

I can attest to why Rove Pest Control has received so many 5-star reviews! Excellent work performed with outstanding customer service. Very, very highly recommend

8 months ago

Reply from Rove Pest Control

Thank you for your glowing review and high recommendation! We're thrilled to hear that you've had a positive experience with Rove Pest Control. Our team is committed to providing excellent service and we're glad to have met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jul. 10th, 2024

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Jerome Degerness

On time. Professional, informed responses to all questions. Complete review inside and out with perspective regarding the season and how this year is unique.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our punctuality and professionalism met your expectations. Our team is committed to providing thorough inspections and informed responses, tailored to the unique aspects of each season. Your satisfaction is our top priority, and we look forward to serving you in the future.

Jun. 5th, 2024

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Mae Erickson

Jill is an excellent technician and has been our main tech for the past several years. She is very knowledgeable and we have confidence in her service. Well done.

1 year ago Edited June 28, 2024

Reply from Rove Pest Control

Thank you, Mae.

Jun. 5th, 2024

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Gerry Whatton

Rachael M. Was Very Knowledgeable And Courteous. She was very thorough and did a Great job👍 She's diffently an asset to the company!!!!!! Thanks 😊 Gerry W.

1 year ago Edited June 13, 2024

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Daniel's knowledge and courteous demeanor made a positive impact on your experience. Our team is committed to providing excellent service, and it's great to know that we've succeeded. We look forward to serving you again in the future!

Jun. 7th, 2024

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Emma Zumsen Minneapolis, MN

Based on the description of the remediation service the booking person provided I was expecting full remediation inside and out. But when the tech arrived I was informed they could only do the foundation of the exterior (I had told the booking person I had a hole in the eaves of my roof that something was getting into). Internally, the tech's lack of experience and or thoroughness was evident. They asked where I had seen evidence of mice and only casually looked around. I asked them to move anything they needed to but nothing was moved and only bait boxes were used inside. I had mentioned radiators seemed to be a point of access but none of the holes were plugged and the tech didn't look anywhere except the specific places I (the non-rodent expert) told him to. I've now seen a mouse mosey out of a radiator pipe gap and cleaned out and plugged a major hole in an area where the tech just dropped a bait box. He was in and out in :30 minutes.

1 year ago

Reply from Rove Pest Control

Thanks for letting us know there is continued activity. We’ll reach out to you to get a few more details and get a free follow up service scheduled as needed under your service guarantee. We know mice are alarming and frustrating. We will take the necessary steps to get them taken care of for you. We look forward to speaking with you!

Feb. 15th, 2024

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James Westerhaus

Jonah was very professional and at the same time, friendly and personable. I knew immediately upon meeting him that I could trust him to take care of any pest issues.

1 year ago Edited February 28, 2025

Reply from Rove Pest Control

Thank you, James. We will be sure to pass this along to Zach.

Jun. 7th, 2024

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Patty Donnelly Lakeville, MN

Brad was awesome. Very knowledgeable and explained exactly what he was going to do. Also very patient with all my questions. Thank you for your time, so appreciated!

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We're delighted to hear that Brad provided you with excellent service and was able to assist you thoroughly. Our team is committed to offering knowledgeable and patient support to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Lena K. Gardner El Cajon, CA

Well the technician was friendly and seemed competent. Unfortunately, he did NOT help my mouse issue. Not even a decrease in activity. Now I just feel frustrated and still need help. But have to save up again. The mice are still finding their way into my condo.

1 year ago

Reply from Rove Pest Control

We are glad to hear the technician experience was spot on. Now we just need to get the mice caught up to speed. Sometimes one time visits will work with rodents, but those aren't the standard. I'll have your account rep reach out to you to help you get a discount and apply what you have already spent toward a plan that will fit your needs best. We look forward to the next steps with you!

Jan. 26th, 2024

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Ronna Smitherman Hugo, MN

Travis was on time and very professional. He has inspected my home earlier and remembered the ins and outs of the property. He is personable and I appreciate his work.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Travis. We are thrilled to hear that his punctuality and professionalism stood out to you during the inspection process. It's wonderful to know that his familiarity with your property and personable approach made a lasting impression. We truly value your appreciation of Travis's work and look forward to serving you again in the future.

Jun. 10th, 2024

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Juan Aureoles Phoenix, AZ

Showed up right on time and took care of our exterior and interior in a timely manner. Checked everywhere without being prompted to do so. Very friendly as well!

1 year ago

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Amy Katherine Luoma South Lyon, MI

JB was very thorough and came exactly when this was scheduled. I have had him before, he’s really good and I like dealing with him for this service.

1 year ago

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Char Wilson Rochester, MI

JB and Paul sprayed lawn today. JB was very knowledgeable and provided great Instructions on what to do after they sprayed. Very please with the professionalism of ROVE!

1 year ago

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Lillian Lewis Gilbert, AZ

Rob was great at letting me know when he was coming, when he was here and what he would be doing since this was my first time working with him. The service was great!

1 year ago

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Mary Jo Cress Berkeley, CA

Rove always does a great job with our pest Robles PLUS they have the best customer service! Diane is especially helpful, knowledgeable and kind. I highly recommend Rove!

2 years ago

Reply from Rove Pest Control

Thank you so much for the positive words! We are so happy that we are able to be so helpful, especially Diane! Have a wonderful day!

Oct. 17th, 2022

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Dale Morris Garden City, MI

Very Informative, knowledgeable,and Professional. Did a great job, explained in a though manner,what he was doing. Would recommend to family and friends!

2 years ago

Reply from Rove Pest Control

Thank you for your positive review! We pride ourselves on our technicians knowledge and service! We are so happy that we were able to help!

Oct. 20th, 2022

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Kelsey Tinklenberg Minneapolis, MN

The representative was extremely friendly and nice, however there are still spiderwebs around my house that he didn’t wipe down, there’s a ton of spiderwebs in my shed that did not get wiped out, I’m not even sure if he sprayed in there. I thought that was part of my service. At this point in time I am really unsatisfied with the service that I have been receiving

3 years ago

Reply from Rove Pest Control

Thanks for letting us know. I have let customer service and the service manager know we need to get things squared away for you. We look forward to connecting with you to get a better solution scheduled.

Aug. 16th, 2021

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Eugene Zanella Hopkinton, MA

Everything went smoothly from making appointment through this review. Added more request for areas treated and technicians were happy to meet our requests!

3 years ago

Reply from Rove Pest Control

We are thrilled we were able to take care of what was needed. Anytime something specific needs attention, just let us know. Have a great weekend!

May. 27th, 2021

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Lisa Ann Meuwissen Minneapolis, MN

Nicholas did an EXCEPTIONAL job as usual! He was so professional, diligent, thorough and so nice. We are so impressed and would recommend him and your company to anyone.

3 years ago

Reply from Rove Pest Control

Thank you for your business and support. Nicholas will be excited to hear what you have to say. Keep us posted if you need anything else before we see you again.

May. 20th, 2021

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Franko Gabbara Rochester, MI

By far the best tech in the pest industry. always on time and check with the customers on whether they have any additional areas need to be treat prior to his departure.

3 years ago

Reply from Rove Pest Control

That is fun to read, thanks for sharing! This will be a fun piece for today's meeting. Keep us posted if you need us to take care of anything else before it is time to see you again. Thanks and have a great day!

May. 19th, 2021

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Nathan Luscri Eden Prairie, MN

Friendly people on the phone and those who come to the house. Always come back in a timely fashion if I need a return visit. Very pleased after several years of service.

3 years ago

Reply from Rove Pest Control

We sure appreciate the continued support. Thank you for the helpful feedback. This will go a long way in keeping the team pointed in the right direction. Have a wonderful week!

May. 20th, 2021

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Alejandro Cortez White Lake, MI

The technician did not attempt to present themselves even though i was home. I saw them work to remove the wasp nests but nothing else. They were here for a few minutes. I saw no application or treatment for insects on my property. I don't believe I will retain this service.

3 years ago

Reply from Rove Pest Control

Thank you for letting us know. I see that things are already set up in your account to have a free re-service done soon. Please give us a call if things are not done as they should. We stand behind our service and fully expect you will see the results you should get moving forward. Thank you and have a great day!

May. 17th, 2021

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Patricia Leahy

thanks for the thorough job and professionalism and answering all my questions. job well done. love this service, no spiders, no mice, no crawlling things.

3 years ago Edited August 21, 2024

Reply from Rove Pest Control

Talin will be excited to hear this, I look forward to sharing it with the team as well. Thank you for your support and keep us posted if you need anything else before we do our best to send Talin your way again!

May. 17th, 2021

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78Knucklez Phoenix, AZ

Only 3 visits in but zero issues and excellent pest control so far. Techs are very courteous and they never act like they got to leave before they even got here

3 years ago

Reply from Rove Pest Control

That is wonderful news, we want to keep that focus on you while we are there. If anything needs more of our focus before the next visit, just let us know. Otherwise, thank you for your business thus far and we look forward to providing many more. Have a wonderful week!

May. 11th, 2021