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Rove Pest Control

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9.1

Overall Score

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Connie OBrien

Daniel was very good and did a wonderful job explaining everything he treated to us. Very personable and kind. Thanks Daniel for going the extra mile!

3 months ago

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Reply from Rove Pest Control

Thank you, Connie.

Jul. 19th, 2024

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Susan M Dale

Megan did a great job beginning with a call when she was a short way out. I appreciated that. She told us where she would spray and where she would start and then said she would do the outside. Very happy with her.

4 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Megan's service. We are thrilled to hear that you appreciated the proactive communication and thorough explanation of the treatment process. Megan is a valued member of our team, and your feedback serves as a wonderful testament to her dedication to providing excellent service. We look forward to continuing to serve your needs and are here for any further assistance you may require. Your satisfaction is our top priority, and we are very happy to have met your expectations.

Jul. 1st, 2024

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JD

What a wonderful personality. Great to have really thorough service and a good conversation with your technician. Felt comfortable and appreciated how knowledgeable Michael was. Hope he is my technician every time!

4 months ago

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Reply from Rove Pest Control

Thank you for your kind words and the time you've taken to share your experience with us. We're thrilled to hear that Michael provided you with the thorough service and knowledgeable conversation you deserve. Our team is dedicated to ensuring every customer feels comfortable and well-informed, and we're glad Michael could do just that. We look forward to serving you again in the future and will certainly pass along your request to have Michael as your technician for your next service.

Jun. 21st, 2024

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Cathe Carbone

We had to have someone come out to the property for a new issue. Our technician actually waited until the torrential rain subsided so he could spray for the insects we discovered. Great work!

4 months ago

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Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review! We're thrilled to hear about your satisfactory experience with our technician's service and dedication. It's our priority to ensure that your needs are met, even if it means waiting out the weather to provide the best possible solution. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Jun. 21st, 2024

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Chantel Weiman

Julia was absolutely incredible to work with. She went above and beyond to accommodate my short timeline and made it happen when most wouldn’t have put in nearly as much effort.

4 months ago

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Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge Julia's dedication. We are thrilled to hear that she was able to assist you effectively, even within a tight schedule. Our team is committed to providing exceptional service and it's always rewarding to know when we've made a positive impact. We look forward to serving you again in the future!

Jun. 21st, 2024

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Carol Marianetti

Jose went above and beyond, putting his life in danger with all my wasps nests. Actually, he found nests that I would have never even noticed but that were becoming large. Good tech!

4 months ago

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Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge Jose's dedication and hard work. We are thrilled to hear about your positive experience with our service and especially proud of Jose for going the extra mile to ensure your safety. Our team is committed to providing thorough and attentive service, and it's gratifying to know that Jose's efforts made a significant difference. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 18th, 2024

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Suzanne Cota

Rove Pest Control does a great job keeping our home free and clear of unwanted pests! If we need them to come out and take care of an intrusion of some sort, like a bees nest, they are quick to respond!

5 months ago Edited June 5, 2024

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Rove Pest Control has been effective in keeping your home pest-free. Our team is always ready to swiftly address any new concerns, such as a bees' nest, ensuring your continued comfort and satisfaction. Your experience is important to us, and we look forward to serving you in the future.

Jun. 5th, 2024

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Mary Stoffels

Just had my first service and Lynda was very thorough. She walked around the yard with me, treated the ant hills, treated the exterior and yard and even had treats for my dog! So far, great experience!

5 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service and Lynda's thorough work. We're delighted to hear that you appreciated the comprehensive care taken for your yard, the attention to detail in treating the ant hills, and the kind gesture towards your dog. Your satisfaction is our top priority, and we look forward to continuing to provide you with great service.

Jun. 5th, 2024

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Ashley Syring

David was amazing. Came in with a positive attitude was very informative did a great job and when finished he made sure to let me know what he found and what he did for me. Very satisfied. Thank u

5 months ago

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Reply from Rove Pest Control

Thank you, Ashley! David is known for giving great inspections and glad he delivered!

Jun. 4th, 2024

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Monica Sherman

Joshua P. was extremely thorough and answered ALL of my millions of questions by educating me and stayed patient the entire time. I am so much more confident that these pests will now be taken care of so I can feel comfortable returning into my home. Thank you!!!!!!

6 months ago

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Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Joshua P. His dedication to educating and patiently addressing all your concerns is a testament to our commitment to customer satisfaction. Rest assured, the pest issue you faced is being handled with the utmost care, and we are delighted to know you feel confident about returning to your home. Thank you for taking the time to share your feedback with us!

Jun. 5th, 2024

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Samantha M Thomas

Jake did an excellent job. He took time to reapply insecticide and help with bait stations for mice and other pests. Thank you so much Jake for your knowledge professionalism and courtesy in your work!! I so appreciate your service !!! Sincerely Samantha T.

6 months ago

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Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jake! His dedication to providing thorough and professional service is a cornerstone of our commitment to customer satisfaction. We'll make sure to pass along your kind words and appreciation to him. Thank you for choosing our services, and we look forward to serving you again.

Jun. 5th, 2024

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Jolene Boumeester

David J. was professional, friendly and thorough in spraying all around the exterior walls inside my home to eliminate my ant problem. He also sprayed in the crawl space which is where it seems they gained access. Hoping the ants will now leave my home alone!

6 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback on our service and David J.'s professionalism. We're delighted to hear that his thorough approach to treating your ant problem has met your expectations. Our team is committed to providing effective and friendly service to ensure your home remains pest-free. We appreciate your trust in us and look forward to serving you in the future. Should you need any further assistance, please don't hesitate to reach out.

Jun. 5th, 2024

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Elizabeth Rogers

Fantastic experience with Rove Pest Control! They handled our routine pest control with ease. The technician Zach was friendly, thorough, and knowledgeable about the products used. Highly recommend their services for hassle-free pest management and customer service."

6 months ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your fantastic experience with our technician Zach and the pest control services provided. Our team is committed to delivering hassle-free and effective pest management solutions, and it's rewarding to know that we've met your expectations. We appreciate your recommendation and look forward to serving you again in the future.

Jun. 5th, 2024

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Pat Crist

I was very pleased with David's rodent application in my basement. He had found an area where the mice were coming into my home and he blocked that entrance with steal wool, so no future visits there. He was very thorough inside and out.

7 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback on David's service. We're delighted to hear that his meticulous approach to rodent proofing your basement was successful and that you've noticed a significant improvement. Our team is committed to providing thorough and effective solutions, and it's gratifying to know that David's efforts have enhanced the comfort of your home. We appreciate your trust in our services and look forward to serving you in the future.

Jun. 5th, 2024

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Matt Skotak

I absolutely love the professionalism and communication from our technician Sue. He has been out to our property multiple times before and does an outstanding job explaining what he’s doing, why he is doing it, and how best to treat our various pests I have full faith in his services and highly recommend him to anyone.

7 months ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with our technician, Sue. His dedication to providing clear communication and professional service is a cornerstone of our commitment to customer satisfaction. We're honored to have earned your trust and recommendation, and we look forward to continuing to serve your needs with the highest standard of care.

Jun. 5th, 2024

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Valeria Borrego

Technicians aAlways prompt and take the time to answer my questions.

3 weeks ago

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Reply from Rove Pest Control

Thank you, Valeria! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 16th, 2024

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Deb Kirby

Extremely pleasant and courteous employee. Highest acolades.

3 weeks ago

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Reply from Rove Pest Control

Thank you, Deb! Glad you you love our employees like we do!

Oct. 16th, 2024

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Jane Opland

He even dusted the cob webs off the house; nobody has done that before.

3 weeks ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our attention to detail made a significant impact on your experience with our service. Ensuring every corner of your home is clean, including those often-overlooked areas like cobwebs, is part of our commitment to exceptional service. We look forward to continuing to exceed your expectations in the future.

Oct. 14th, 2024

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Mary Morris

Joshua was helpful and took the time to answer my questions.

3 weeks ago

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Reply from Rove Pest Control

Thank you, Mary. Glad to hear your service was helpful and informative.

Oct. 14th, 2024

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Sheng Moua

Service was fine. We have spotted mice activity this week though!

3 weeks ago

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Reply from Rove Pest Control

Thank you for your feedback. We're glad to hear that our service met your expectations. However, we take your concern about mice activity very seriously. We would like to address this issue promptly and ensure your complete satisfaction. Please contact us at your earliest convenience so we can schedule a follow-up visit.

Oct. 11th, 2024

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Dawn Schirmer

She seems to do a very good job really appreciate the profession she shows

4 weeks ago

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Reply from Rove Pest Control

Thank you, Dawn.

Oct. 11th, 2024

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Mary jo Auger

We were out of town but we noticed the extra boxes when we got back. Appreciate prompt service

1 month ago

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Reply from Rove Pest Control

Thank you for taking the time to leave a review. We're glad to hear that our service met your expectations, even in your absence. We appreciate your recognition of our prompt service and look forward to serving you again.

Oct. 4th, 2024

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K C

Cody did a great job today, as has always been my experience with Rove. Highly recommended.

1 month ago

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Reply from Rove Pest Control

Thank you for your glowing review and for recommending Rove. We're thrilled to hear about your positive experiences with Cody. Our team is committed to providing exceptional service, and it's rewarding to know that Cody's efforts have resonated with you. We look forward to continuing to serve you with the same level of excellence you've come to expect from us.

Sep. 27th, 2024

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Ellen Osthus

Sue was very knowledgeable and I feel informed going forward about my next steps.

1 month ago

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Reply from Rove Pest Control

Thank you, Ellen. Glad to hear your experience with Sue was excellent. Looking forward to serving you in the future. Have a great weekend!

Sep. 27th, 2024

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carol Nelson

Very thorough and great communication with my husband who has never been home when they have came

1 month ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our team's thoroughness and communication met your expectations, even in your husband's absence. It's our priority to provide exceptional service and ensure that all our clients are well-informed and comfortable with the process. We look forward to serving you again!

Sep. 20th, 2024

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terry

Was on time. Sent text that she was coming. Had good attitude and seemed competent.

1 month ago

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Reply from Rove Pest Control

Thank you for taking the time to leave a review. We're delighted to hear that our team member was punctual, communicative, and displayed a positive attitude. We always strive to provide competent service, and it's encouraging to know that we met your expectations. Your feedback is greatly appreciated. We look forward to serving you in the future.

Sep. 16th, 2024

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Celina Jeske

David is so kind! He takes the time to listen to your concerns and follows through!

1 month ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent service and made sure your concerns were heard and addressed. Our team is committed to offering attentive and thorough support, and it's rewarding to know that David's efforts have been appreciated. We look forward to serving you again in the future!

Sep. 13th, 2024

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Joliesha Khan

Customer Review Video

3 months ago

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Reply from Rove Pest Control

We really appreciate you providing the comparative perspective on your experiences. We also are grateful for your patience and the opportunity to improve training with the most recent technician. We look forward to getting things on the right track for you and setting Leng on the right trajectory. Thank you for your business over the last year and a half. We look forward to getting things up to the next level again!

Jul. 10th, 2024

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Linda Kenney Milford, MA

Tyler came to my home on Tuesday after I called for a bee & wasp problem on Friday. I was happy with the timing because it was a holiday weekend and originally I was told the first appointment was 2 weeks away. Tyler definitely earned 5 stars. He was knowledgeable, understanding of my concerns, polite and he educated me on the new kind of wasp I had. My only concern is that the company did not inform me that they were turning my emergency call into my quarterly appointment. I saw that he wrote "Inspected and refilled all rodent bait stations." This was great for my 2 outdoor stations but I have some inside stations too and if I knew this was my quarterly I would have had him come inside to check them. I hate having to make another appointment for the inside. This concern has nothing to do with Tyler and again he was great!

3 years ago

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Reply from Rove Pest Control

I will have to personally thank Tyler and am looking forward to sharing this with the team. Also, thanks for bringing the scheduling issue to our attention. It looks like a follow up service was scheduled, but if anything else is needed, just let us know and we’ll head back out for free. Thanks!

Sep. 20th, 2021

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Brandon Furry

Daniel did a great job, he was quick and thorough! Excited to see the results in the upcoming days, weeks, months!

2 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel's service met your expectations and was delivered with efficiency and attention to detail. Your anticipation for the results is contagious, and we're just as excited to see the positive changes. We're committed to quality service and your satisfaction is our top priority. Please feel free to reach out to us with any further comments or inquiries.

Aug. 23rd, 2024

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Mysticsimba

Showed great patience even when I tend do overexplain and talk. Showed up before hand and done in a timely manner.

2 months ago Edited September 11, 2024

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Reply from Rove Pest Control

Thank you, Mysticsimba. Have a great weekend!

Aug. 16th, 2024

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TimD38

Friendly but more importantly, did a great job addressing my spider and ant issues that just started!

2 months ago

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Reply from Rove Pest Control

Thank you, Tim! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 15th, 2024

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Marcie Richie

Sue was personable, helpful and explained what he was going to do the help my situation. It was a pleasure to meet with him.

3 months ago

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Reply from Rove Pest Control

Thank you for your kind words and the time you took to share your experience with Sue. We are delighted to hear that you found our staff personable and helpful. We strive to provide excellent service and clear communication, so it's gratifying to know that Sue met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again.

Aug. 9th, 2024

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lizdahlstrom@yahoo.com

He explained the strategy for what he did to eliminate the ants. Took time to do a careful and thorough job. Very pleasant and courteous.

3 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you were satisfied with the ant elimination strategy and the thoroughness of the job. Our team is committed to providing careful and courteous service, and it's rewarding to know that our efforts have been appreciated. Your satisfaction is our top priority, and we look forward to serving you in the future.

Aug. 9th, 2024

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Shane Hawley

The technician was extremely helpful, explained everything in detail and took care of the problem quickly and effectively!

3 months ago

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Reply from Rove Pest Control

Glad to hear this, Shane. We look forward to serving you in the future! Have a great day!

Aug. 5th, 2024

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Christina Daly

Technician was very knowledgeable...friendly...and helpful. He gave me some very good information today that I will use in the future with Rove.

3 months ago Edited October 14, 2024

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Linda Flick

Excellent at diagnosing my flying ants problem. Explained thoroughly how the problem came about and how to solve the problem Perfect +

3 months ago

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Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that you were satisfied with our diagnostic services and the explanation of your flying ant issue. Our team is committed to providing thorough and understandable solutions to ensure your peace of mind. If you have any more questions or need further assistance, please don't hesitate to reach out.

Jul. 30th, 2024

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Curtis Love

Nick was very nice explain and listened and understood what the problem was and gave great feedback and advice and insight.

3 months ago

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Reply from Rove Pest Control

Thank you, Curtis. Glad to hear your experience with Nick was good and he was able to explain everything for you. Have a great day!

Jul. 19th, 2024

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Musu Wopea

I like how Jacob explained everything he was going to do before he got to work. He was very professional and knowledgeable. Thank you Jacob.

3 months ago

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Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jacob! Our team is dedicated to providing clear and comprehensive service, and it's wonderful to know that Jacob's professionalism and expertise made a great impression. Thank you for taking the time to acknowledge his hard work. We look forward to serving you again in the future!

Jul. 19th, 2024

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NOmer

Sebastian provided a very thorough service both indoors and outdoors of my home. He also educated me on several items. Thank you.

3 months ago

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Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Sebastian! His dedication to providing comprehensive service and valuable education on our products is a cornerstone of our commitment to customer satisfaction. Thank you for taking the time to acknowledge his efforts. We look forward to serving you again in the future.

Jul. 18th, 2024

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Shannon Sassen

I can attest to why Rove Pest Control has received so many 5-star reviews! Excellent work performed with outstanding customer service. Very, very highly recommend

4 months ago

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Reply from Rove Pest Control

Thank you for your glowing review and high recommendation! We're thrilled to hear that you've had a positive experience with Rove Pest Control. Our team is committed to providing excellent service and we're glad to have met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jul. 10th, 2024

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Jeff Schoenberg

Services performed professionally. Areas of concern reviewed and addressed. Would like to see more detail in the call report regarding pest activity seen by technicians.

4 months ago

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Reply from Rove Pest Control

Thank you for taking the time to provide feedback on our services. We're pleased to hear that our professionalism and attentiveness to areas of concern met your expectations. We understand the importance of detailed reporting and appreciate your suggestion for more comprehensive documentation of pest activity observed by our technicians. We are committed to continuous improvement and will take your feedback into consideration to enhance our call reports. Ensuring our customers are well-informed is a priority for us, and we look forward to providing you with even more detailed insights in the future.

Jul. 1st, 2024

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deepak tanksale

she was very good and took care of all areas which were pointed to her for applying pest control. Went around property to understand which areas need application for ants

4 months ago

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Reply from Rove Pest Control

Thank you, Deepak.

Jun. 21st, 2024

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Lisa Burnside

He explained what he was doing and why. He also told me what to expect over the next 2 days and let me know how what he was doing would affect the dogs.

5 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback. We're delighted to hear that our team provided clear and informative service. Understanding the process and potential impacts is crucial, especially when pets are involved. We're committed to ensuring that you and your furry friends have a comfortable experience. Your satisfaction is our top priority, and we look forward to serving you again.

Jun. 12th, 2024

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mary ostrander

my technician was great. I received a phone call ahead of time to let me know his approximate arrival. He was thorough and answered all my questions. thank you so much.

5 months ago

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Reply from Rove Pest Control

We are thrilled to hear about your positive experience with our technician. Our team is committed to providing excellent service and clear communication, so it's wonderful to know that we met your expectations. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Keith Setterstrom

The person who came today was different than previous. It seemed he didn’t want to hear what we had to say. The spray on the window shills were big drips which dryed a white color. Previously it was a mist spray not big drops. Two technicians were here one outside and one inside. Seemed to be a quick visit.

5 months ago

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Reply from Rove Pest Control

Thanks for letting us know about the changes you noticed. We want to make sure that we keep a consistent service delivery, so we will reach out to you to see what else needs done to get things where they should be. We will add notes to your account to reinforce the standard protocol of being more cognizant of potential dripping on the windows. We look forward to speaking with you and getting things back on the right track!

May. 30th, 2024

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Pam Bradley

We REALLY like Jill! I we love that she is so knowledgeable re the bug business . . . W/ her expertise/charm/personality/style bet she could b a professional Etymologist very easily. . . Hang on to her if u can!

6 months ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Jill's expertise and engaging personality have made such a positive impact on your experience with our service.

Jun. 5th, 2024

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Donna Braun

Linda is amazing. She comes and does her job. But she also answers my questions. She is friendly, and always has a smile on her face. She is a joy to talk to, and very helpful.

6 months ago

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Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Linda's efforts. We are thrilled to hear about your positive experience with her. Linda is indeed a valued member of our team, known for her dedication and friendly demeanor. We're glad she could assist you and make your experience enjoyable. Your feedback is greatly appreciated and will be shared with Linda to recognize her exceptional service.

Jun. 5th, 2024

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Cinderella

Ariel T. Is very professional and friendly. He remembered our home and our issues from last fall. He is very thorough and we are very happy with the services we have received.

6 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Ariel T. We are thrilled to hear that his professionalism and attention to detail left a lasting impression. Our team is committed to providing exceptional service, and it's always rewarding to know when we've made a meaningful difference in our clients' lives. We look forward to continuing to serve your needs in the future with the same level of excellence.

Jun. 5th, 2024

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Patricia Thompson

This was August's second visit to my home for Pest Control Service. He was friendlier and more open and relaxedI this time and I appreciate that. He answered my questions and went right to work. I'm confident he did a good job.

7 months ago Edited September 12, 2024

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Josh. We are thrilled to hear that he provided you with the friendly, respectful, and professional service we strive for. It's wonderful to know that he was able to address your questions thoroughly and get to work promptly. We appreciate your feedback and look forward to serving you again in the future.

Jun. 5th, 2024