Name: Rove Pest Control
Rating: 4.8

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Dale Johnson

It is nice that Cory always checks in when he arrives for service. He asks if there is anything special we need and handles any problems we may have.

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Cory's service. We're delighted to hear that his attention to detail and proactive communication have met your expectations. Our team is committed to providing exceptional service and addressing any issues promptly. Your feedback is greatly appreciated and will be shared with Cory as an encouragement to continue his excellent work.

Jun. 7th, 2024

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Samantha Thomas

Izzy and Rove pest Control are Great!! Love my service by you guys. I can rest assured knowing bugs and spiders are being controlled.

5 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you're satisfied with our pest control service and that you can enjoy your space without the worry of bugs and spiders. Your peace of mind is our top priority, and we're committed to providing the best service possible. Looking forward to serving you in the future!

Jun. 12th, 2024

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Luke Moe

Daniel D. is fantastic and thorough and goes extremely above and beyond with amazing communication and execution. He is a model employee.

5 months ago Edited September 9, 2024

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Daniel D. His dedication to providing exceptional service and communication is a great example of the high standards we strive for. We'll make sure to pass along your kind words and commend Daniel for his outstanding performance. It's feedback like yours that inspires us to continue delivering the best experience possible. Thank you for taking the time to recognize Daniel's efforts!

Sep. 13th, 2024

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Rove

Excellent technician. I can always count on him. He is very thorough and takes good care to get all the troublesome spots.

5 months ago

Reply from Rove Pest Control

Thank you! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Keith Setterstrom

The person who came today was different than previous. It seemed he didn’t want to hear what we had to say. The spray on the window shills were big drips which dryed a white color. Previously it was a mist spray not big drops. Two technicians were here one outside and one inside. Seemed to be a quick visit.

6 months ago

Reply from Rove Pest Control

Thanks for letting us know about the changes you noticed. We want to make sure that we keep a consistent service delivery, so we will reach out to you to see what else needs done to get things where they should be. We will add notes to your account to reinforce the standard protocol of being more cognizant of potential dripping on the windows. We look forward to speaking with you and getting things back on the right track!

May. 30th, 2024

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Wendy Little

Patriot was so nice and went over everything with me and hopefully solved the two issues I had a concern about. Hopefully I will see him again on future visits.

6 months ago

Reply from Rove Pest Control

Thank you, Wendy! I'm glad you were happy with Patriot's service. He is one of our rising stars!

Jun. 4th, 2024

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Leslie Mann

I am always extremely pleased with whatever technician is sent out by Rove. They make sure to take into consideration everything I tell them and do a very thorough job.

6 months ago Edited October 23, 2024

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Cory and that he provided you with the clarity and friendliness we strive for. Your satisfaction is our top priority, and we're delighted that you're loving your experience with Rove Pest Control. We look forward to continuing to serve you!

Jun. 5th, 2024

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Jerome Degerness

On time. Professional, informed responses to all questions. Complete review inside and out with perspective regarding the season and how this year is unique.

8 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our punctuality and professionalism met your expectations. Our team is committed to providing thorough inspections and informed responses, tailored to the unique aspects of each season. Your satisfaction is our top priority, and we look forward to serving you in the future.

Jun. 5th, 2024

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Steve Emerson

My technician was very knowledgeable and helpful. I am impressed with the Rove Rock Star team every time they provide service. I highly recommend Rove!

8 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that our technician delivered the knowledgeable and helpful service you've come to expect from us. It's our pleasure to have you as a customer, and we're honored by your recommendation. The Rove Rock Star team is always here to provide you with top-notch service. Looking forward to serving you again!

Jun. 5th, 2024

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Mae Erickson

Jill is an excellent technician and has been our main tech for the past several years. She is very knowledgeable and we have confidence in her service. Well done.

8 months ago Edited June 28, 2024

Reply from Rove Pest Control

Thank you, Mae.

Jun. 5th, 2024

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Sasha Mercedes Minneapolis, MN

We hired Rove to help combat an ant issue. Our technician was friendly but forgot the ant traps, which was one of the main components in addressing our issue. We were told the traps could be installed a few days later, but the technician they sent came 2 hours earlier than the scheduled appointment time and just left the traps in our mailbox because my spouse and I were both working when they came. We would have loved for the tech to install them for us and look at the progress of the infestation. We regretfully bought a year's subscription with them and are very disappointed at the lack of concern, knowledge, and follow-up. We recently got a bill for the services when our tech already ran our credit card. I'm unsure why we weren't just charged at the time of service. And the charge for the first month of the subscription coincides with the initial visit, so you end up paying more than the initial quote. This company came recommended but we cannot say many good things after our experience.

9 months ago

Reply from Rove Pest Control

We love hearing that the technician was friendly even if forgetful. The rest sounds like issues we need to resolve with a technician on one hand and then ensure we are aligned with you on the payment plan and structure. It appears the account is under a different name from your review so we are unable to reach out to you to resolve it. If you could give us a call at your earliest convenience, we would love to get solutions underway for you and get everything back on the right track. We look forward to haring from you!

Feb. 6th, 2024

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KariLynn Doffing Portland, OR

Cory is great! Called 30 minutes before arrival. Very professional. I am always grateful when he is my tech as I know he will be professional and get the job done whether I am home or not!!

9 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Cory's professionalism and punctuality have consistently met your expectations. Our team is committed to providing reliable and efficient service, and it's rewarding to know that Cory has embodied these values during your appointments. We look forward to continuing to serve you with the same level of excellence in the future.

Jun. 7th, 2024

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Cindy Davy

Ariel does a very thorough job each time he visits. He is very pleasant, professional and knowledgeable. I am so grateful that we chose your company. Thank you for your service.

9 months ago Edited July 16, 2024

Reply from Rove Pest Control

Thank you, Cindy.

Jun. 7th, 2024

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Jodi Brunner Minneapolis, MN

love Izzy He is the best. He comes and knows where to go and is always so friendly I look forward to his visits which is kinda crazy. He knows his stuff. please keep him on this route so we can keep his as our tech.

10 months ago

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear that Izzy has been providing exceptional service and making your visits enjoyable. His expertise and friendly demeanor are qualities we value highly, and it's great to know he's making a positive impact. Rest assured, we'll do everything we can to ensure Izzy continues to be your technician. Your satisfaction is our top priority, and we look forward to serving you in the future.

Jun. 11th, 2024

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Lance Pogones Northfield, MN

Jill is fantastic, trusted and exceptional at her job. She's beyond pleasant, reasonable, great at explaining answers to questions and very timely - when she says she is going to be there - she WILL be there.

10 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Jill's dedication and professionalism have made such a positive impact. Her commitment to being there when needed and providing clear, timely responses is a cornerstone of our service. We look forward to continuing to serve you with the same level of excellence you've come to expect from us.

Jun. 12th, 2024

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Debra Bradford Minneapolis, MN

Our technician explained everything in a way that we could easily understand. He was prompt and courteous. I would like it if he was the technician for all our appointments.

10 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our technician provided clear and courteous service. Ensuring that our customers feel fully informed and respected is our top priority. We'll make a note of your preference for this technician for future appointments. Your satisfaction is important to us, and we look forward to serving you again.

Jun. 17th, 2024

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Rocko Holmes

Ariel was thorough and clear. Provided simple steps along the way to better our pest problem. Was efficient with getting the job done and had all the answers to our questions. Glad I went with Rove!

11 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Ariel was able to assist you effectively and provide the clarity and solutions needed to address your pest concerns. Our team is committed to delivering efficient service and comprehensive support, so it's rewarding to know that we've met your expectations. We appreciate your trust in Rove and look forward to serving you in the future.

Jul. 9th, 2024

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Tony Mieloch Hugo, MN

Travis was very understanding and patient with us while deciding which treatment Rove offered. Once the decision was made, he provided detailed information on how and what products were being applied. Thank you Travis.

11 months ago

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Heather V

Thank you for your thorough summary of service . Mice have been very active around here and I was really glad to see how specific you were in your notes with the activity level and what preventative measures you took to help us with this. Thank you!

4 weeks ago

Reply from Rove Pest Control

Thank you, Heather! We really appreciate your feedback. It's great to hear that our detailed summary and preventative measures made a difference for you. If you have any more questions or need further assistance, we're here to help!

Oct. 23rd, 2024

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Heather Ferry

Nick G. was a knowledgeable, timely and kind. He did an amazing job of listening and making sure he did his job throughly and was kind and considerate . Thank you for making my house pest free and protecting it from future problem's

4 weeks ago

Reply from Rove Pest Control

Thank you, Heather! We’re thrilled to hear that Nick made such a positive impact during your service. His attentiveness and care are exactly what we strive for. We’re glad your home is now pest-free and well protected for the future. If you need anything else, just let us know!

Oct. 23rd, 2024

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Michelle Caravello

I requested to have the garage interior de webbed. He agreed, if he did do it, it was a poor job. I prefer not to have this technician again.

1 month ago

Reply from Rove Pest Control

Thank you for letting us know about the de-webbing not occurring as it should. We will reach out to set up a free follow up service to get that resolved. We look forward to getting things on the right track!

Oct. 22nd, 2024

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Paula Ring

Excellent friendly staff and have made a huge difference!

1 month ago

Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that our staff has made a positive impact. We appreciate your support!

Oct. 16th, 2024

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Rita Hallstrom

Great job David! Thanks for being so thorough!

1 month ago

Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review. We are thrilled to hear that you appreciated David's thoroughness. Our team is committed to providing exceptional service, and it's rewarding to know that our efforts have resonated with you. We look forward to serving you again in the future.

Oct. 14th, 2024

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Anne Finnegan

Prompt, respectful, contacted pre-service.

1 month ago

Reply from Rove Pest Control

Thank you, Anne. Glad everything went well with your service.

Oct. 11th, 2024

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Mirella Rangel

He was thorough and friendly, very helpful.

1 month ago

Reply from Rove Pest Control

Thank you, Mirella.

Oct. 11th, 2024

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Paige Novey

Talin was amazing—top notch communication!

1 month ago

Reply from Rove Pest Control

Thank you, Paige. Glad to hear the communication was excellent for you.

Oct. 11th, 2024

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Tracey

Timely, friendly, and informative service.

1 month ago

Reply from Rove Pest Control

Thank you, Tracey.

Oct. 7th, 2024

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Christo Hadjixiros

Friendly & took her time to comp'te job.

1 month ago

Reply from Rove Pest Control

Thank you, Christo.

Oct. 4th, 2024

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Mary Beth Barry

Friendly and competent. Took care of the issue.

1 month ago

Reply from Rove Pest Control

Thank you, Mary. Glad to hear you had a great experience with the service.

Sep. 27th, 2024

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Nancy Myers

Pleasant attitude. Seemed very knowledgeable.

1 month ago

Reply from Rove Pest Control

Thank you, Nancy. Glad to hear the service was exceptional for you. Have a great weekend!

Sep. 27th, 2024

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adel labib Framingham, MA

Jonathan was exceptional and accommodating with everything that needed to be done and went above and beyond to make sure everything was done properly. He did an outstanding job and I have seen a lot less activity as a result of their continuous effort. The company has regularly returned as needed for anything requested.

1 year ago

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Светлана Друшлякова Mound, MN

Our technician Jacob A. always does a great job, always super helpful, listens to our concerns and takes care of the issue. Very friendly! Professional with explanations and how we can try and resolve the issues at hand in/outside the home.

1 year ago

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stephanie brumber Franklin, MA

Mandy was our service provider and I can't say enough about her She was informative, friendly, knowledgeable and overall amazing! We are happy to have assistance with our rodent situation and feel great about the process. many thanks for the timely response. couldn't be happier.

2 years ago

Reply from Rove Pest Control

Hello Stephanie!
We are glad to hear that Mandy was such a great help! We really appreciate your business!
Have a wonderful day!

Nov. 16th, 2022

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Eileen

Mike was very nice and friendly. He texted me when he was here and texted me when he was done. He also reminded me to shut my garage door after he left which was very nice. Sometimes just the little things make an experience great.

2 years ago Edited June 26, 2023

Reply from Rove Pest Control

Thank you so much for taking time to write such a positive review! We are so glad to hear that Eric was able to bring you some happiness on a hard day! We pride ourselves on the work of our technicians! We hope you have a wonderful day!

Oct. 31st, 2022

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Kim Pharmer Rochester, MI

Chris was so kind, helpful and knowledgeable. He presented a detailed plan that will hopefully take care of our challenge. He was patient as I asked a lot of questions. Hoping he can bring another bait trap by soon because we found a we know the mice were hiding after moving a small shed on the side of the house.

2 years ago

Reply from Rove Pest Control

It's so good to hear that Chris was able to be so helpful! We take pride in the work our technicians do!
If you ever need anything feel free to reach out to the office and we would be more than happy to help! Have a great day!

Oct. 17th, 2022

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Tobias Hogan Phoenix, AZ

I was having an ant problem in my house, called customer service and they were able to come to my house within 2 days. The technician & his partner freaking super dope guys. Friendly, patient and taught me some things asking them questions. Thank you all again and my 7 year old daughter definitely is happy not having to worry about ants now. :)

2 years ago

Reply from Rove Pest Control

We are so glad that our technicians and customer service were able to be so helpful! Thank you for such a great rating and thank you for choosing Rove!!

Jan. 12th, 2023

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Matt Zeigler Clio, MI

They are so friendly, and ask questions about the bug in and around our home! Also, they are great about giving me appt times that work for my job. Patrick arrived on time this morning, was kind and friendly and explained why he was doing the treatment that he performed today.

2 years ago

Reply from Rove Pest Control

Thanks for the awesome review, Matt! We work hard to meet high expectations, and we’re happy to hear we hit the mark for you. We value consistency and aim for the complete satisfaction of our customers. We can't wait for your next service appointment! Until then, we're here if you need anything.

Dec. 18th, 2021

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Dee Watts Southfield, MI

Patrick did a great job! He explained what he was doing and why and he answered all of my question. I was very pleased with his work ethic and the patience and care he showed. I will be recommending Rove Pest Control to my friends and family.

3 years ago

Reply from Rove Pest Control

That is wonderful to hear, we sure appreciate the recommendations! I look forward to passing your experience on to Patrick and the team. Thank you for your business and for taking the time to share with us. Keep us posted if you have anything pop up that needs our attention before it is time to see you again. Have a great day!

Nov. 17th, 2021

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Susan Armstrong Saint Paul, MN

I wasn’t successful with an email inquiry, but when I called they were sympathetic and helpful. They scheduled a free diagnostic estimate and followed up with another call to clarify time and date. The very nice young man who came in did a thorough check and determined we didn’t have bed bugs. No charge!

3 years ago

Reply from Rove Pest Control

That is one of the best pieces of news we can deliver! Thanks for letting us know about the email inquiry disconnect. We will look into that and smooth that process out. Thank you for your business and support. Have a wonderful weekend!

Oct. 16th, 2021

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Cathy Pavia Stoughton, WI

I am a new customer and this was my first scheduled service. The technician was prompt and arrived during the promised time frame. All requested work was completed. I'll be monitoring over the next few days to see if all pest problems have been eliminated. So far, so good....

3 years ago

Reply from Rove Pest Control

Glad to hear things are on the right track! Keep us posted if you see anything that needs further attention. Pests can be unpredictable sometimes when their nesting sites get disturbed, but our commitment is to keep on top of it for you and and make any necessary adjustments. Have a wonderful weekend!

Oct. 16th, 2021

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Terry Bell Farmington, MI

It was good to see Pat again, he always provides friendly and thorough service. This visit was in response to a call I made regarding hornets under my siding. The service was completed within two days of my call. Very pleased with Rove Pest Control.

3 years ago

Reply from Rove Pest Control

That is great that we were able to get out there and help out with that. Pat and the team will sure appreciate your feedback. Keep us posted if they need any more attention from us. Have a great week!

Oct. 4th, 2021

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Gene Doyle Minneapolis, MN

Izzy M serviced our home. He was Excellent h he i quoted about our concerns. He completed service in basement, garage & perimeter outside house. He was very thorough. We have been customers for many years & would highly recommend Rove

3 years ago

Reply from Rove Pest Control

Thank you very much for your tenured support - we love having you with us. I will thank Izzy for a job well done and encourage the rest of the team to keep up. Thank you for your business and support. Have a wonderful week!

Sep. 28th, 2021

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Sally Savage Minneapolis, MN

When I called Rove, the person answering the phone was very friendly and informative, answering all of my questions as I've never used a pest control company before. When Willie came out he was super nice. He explained what he was doing as he was doing it. Very educational and super friendly! Highly recommend Willie and Rove!

3 years ago

Reply from Rove Pest Control

This will be fun to share with Willie and the call team. Thanks for taking the time to share. We are excited to explore the new realm of pest control with you. If anything needs attention before it is time for us to head back out again, just let us know and we'll keep things squared away!

Aug. 5th, 2021

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Thao Hoang Minneapolis, MN

I like that Rove is fairly fast to get a technician out to re-service my property if needed. The technician I had today, Christian S was probably one of the best that we've had. He was thorough with the inspection and clearly explained what was done. Thank you.

3 years ago

Reply from Rove Pest Control

That is great to hear, thanks for sharing I'm glad Christian was able to properly take care of you. Keep us posted if things need any additional attention. Thanks!

May. 28th, 2021

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Michael Mack Walled Lake, MI

The technician appeared to be thorough in applying the product for crawling insects and fleas; however, I believe that I was told by the "salesman" that product would be applied to the lawn to protect against ticks and fleas (which I don't believe was done). Also. the technician stated that the equipment she had with her would not reach the underside of the deck to protect against wasps, which had been a major concern of mine in deciding to sign up for the pest elimination service.

3 years ago

Reply from Rove Pest Control

Thank you for the details. I will get something set up through customer service to make sure we get those areas treated. Keep us posted anytime anything needs fixed or simply needs extra attention.

May. 27th, 2021

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Shannon Riley Saint Paul, MN

Orlando listened to my concerns about mosquito control - heading into June. He was thoughtful and implemented the plan we discussed to fog the woods and breeding spaces of the mosquitoes and I believe he dropped pellets in wet areas. I truly hope it helps reduce the breeding of mosquitoes. I appreciate Orlando's conscientious work and communication.

3 years ago

Reply from Rove Pest Control

That is great to hear. Mosquito control is one of the more satisfying parts of pest control. It is fun to be a part of taking back yards from those menaces. Thanks for your feedback and support!

May. 25th, 2021

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Jeff W. Minneapolis, MN

Our technician Michall V. did an awesome job with our wasp problem. Saw many nests that he removed! Not every tech will find that many and I know we always have many. Michall is new to us and hope he visits again in the fall for our semi-annual service. I didn't get a chance to meet him personally but my wife did and she says he is a nice guy.

3 years ago

Reply from Rove Pest Control

Michael will definitely appreciate hearing your feedback - thanks! Those wasps can stay away from your property moving forward. Keep us posted if they need any more attention from us!

May. 25th, 2021

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Michael Blair Commerce, MI

I’ve had my third treatment and every time the tech was on time, professional, approachable, and made sure my needs were met. I had Mike B. come out to the house this time and did a great job making sure he sprayed inside areas I wanted as well as setup mice traps.

3 years ago

Reply from Rove Pest Control

I will make sure to personally thank Mike and let his team know how much of a difference these details make. Thank you for your business and support!

May. 17th, 2021

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Marcy Karakas Saint Paul, MN

I called to report bugs around my windows on May 6 and a technician was out to my house the following day to treat the issue. He was very polite and identified the bug as a clover mite very quickly. He proceeded to treat the affected areas and was efficient and effective in his work.

3 years ago

Reply from Rove Pest Control

That is great to hear, thanks for sharing. It is amazing how many of those clover mites can pop out of seemingly nowhere all at once. Keep us posted if they need any more of our attention. Have a great day!

May. 10th, 2021

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Mike Brown Hopkinton, MA

Bill is a great tech. Came to the door and showed tremendous care and consideration for our dog. Then he did a very thorough job of spraying our foundation, shrubs, trees and deck. We have been using Rove for 3 years now and the difference is incredible. We can actually enjoy our back deck without being attacked by mosquitos!

3 years ago

Reply from Rove Pest Control

Taking a yard back from mosquitoes has got to be one of their greatest joys in life. Bill will really appreciate hearing how his efforts have been fruitful. Keep us posted on any additional needs that arise. Thank you for your business and ongoing support!

May. 7th, 2021