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Rove Pest Control

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9.1

Overall Score

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Kristen Johnson Burnsville, MN

Jeremiah was beyond awesome!! We are thankful for his knowledge and kindness!! We have been serviced for a few years now and I'd have to say he is in the top 3! Thank you for having such great technicians!!

4 years ago

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Reply from Rove Pest Control

That is quite the compliment, I look forward to sharing it with him. Keep us posted if you have anything else pop up that needs our attention. Thanks for your feedback and support!

Aug. 16th, 2021

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Joan Gonzalez

Claire was very professional and provided excellent service. She was competent and if she did not know something, she was not hesitant to ask someone else at Rove. We were very pleased with her service.

4 years ago Edited June 12, 2024

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Reply from Rove Pest Control

Talin will really appreciate the feedback and knowing his efforts are appreciated. We appreciate the perspective as well - thanks for taking the time to share it with us. Keep us posted on any additional needs that arise before we see you again. Haver a great week!

Jun. 8th, 2021

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Jeffry Brick

Ariel is a very conscientious person when it comes to doing his job, he looks at the smallest details and doesn’t carry complete job. Rove is very fortunate to have an employee like him.

4 years ago Edited May 1, 2024

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Reply from Rove Pest Control

Willi definitely knows his rodents! We are thrilled he was able to provide some helpful insight. Let us know if any new questions or situations arise. Enjoy your week!

Jun. 8th, 2021

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Debra Jones Minneapolis, MN

Great job as usual. The tech bought along a trainee which was a very professional young man. I enjoy having him tag along. The job goes much faster and more through all with two people.

4 years ago

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Reply from Rove Pest Control

That is great to hear. I will let the trainer and trainee know how it went for you - they will appreciate hearing it. Enjoy your upcoming holiday weekend and thanks for your business & support!

May. 27th, 2021

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Jose Ramirez Phoenix, AZ

Eric did a great job! He was very thorough and seemed like a cool guy! Highly recommend the company. Eric sprayed and minutes later, bugs came out from the cracks. Truly impressed!

4 years ago

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Reply from Rove Pest Control

It is always fun to see and hear about the results. Eric will appreciate the details for sure. Thank you for the feedback and support. Have a wonderful week!

May. 20th, 2021

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Liz Highland, MI

The care of what you actually need around your home and yard, they listen tentatively and get the job done. If you have any additional problems afterwards they will back their word, as to getting the job done.

4 years ago

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Reply from Rove Pest Control

You are 100% correct! If anything needs additional attention, we will provide it. Thank you for your business and support. Have a wonderful day!

May. 20th, 2021

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Tamara Rusch

On time and quick! Respected that we had a sleeping baby in the house and communicated by text.

5 months ago

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Ardith Bender

He was so. Knowledgeable and did the better than any of the other technicians who have come to our home!!

6 months ago

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Reply from Rove Pest Control

Thank you so much, Ardith! We're thrilled to hear that your technician went above and beyond and stood out among the rest. We’ll be sure to share your kind words with the team. We appreciate your continued trust in us!

Jun. 12th, 2025

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N P

Daniel was communicative before his arrival, during the service and after. Very good service. Thank you Daniel!

6 months ago

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Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that Daniel provided excellent communication and service throughout your visit. We'll be sure to pass along your appreciation to him—he'll be glad to know he made a great impression. Thanks again for choosing us! 🐜💪

May. 30th, 2025

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michael duenes

Dependable, reliable and I appreciate the free follow up treatment, if needed, with my annual contract.

7 months ago

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Reply from Rove Pest Control

Hi Michael,

Thank you so much for your kind words! We're thrilled to hear that you find our service dependable and reliable. It's great to know the free follow-up treatments included with your annual contract have been helpful — we’re always here to ensure your home stays pest-free.

We truly appreciate your support and look forward to continuing to serve you!

May. 19th, 2025

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Rick Lamers

We've used Rove for a number of years. They have provided great service and have kept our home pest free!

7 months ago

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Reply from Rove Pest Control

Hi Rick,

Thank you for being a loyal Rove customer over the years! We're so glad to hear that our service has helped keep your home pest-free. It means a lot to us to have your continued trust and support. We look forward to serving you for many more years to come!

May. 12th, 2025

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Susan Brown

Daniel was knowledgeable, told me what he was going to do inside and outside my house. Also very kind.

7 months ago

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Reply from Rove Pest Control

Hi Susan,
Thank you for the great feedback! We're so glad to hear that Daniel took the time to explain everything and provided kind, knowledgeable service. Clear communication and professionalism are top priorities for us, and we’re happy that came through. We appreciate you choosing us!

May. 8th, 2025

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Larry

Came at the appointed time and date. I was not home but did see him on the cameras doing the pest control applications.

8 months ago

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Reply from Rove Pest Control

Hi Larry,
Thanks for your feedback! We’re glad everything went smoothly and right on schedule. It's great to hear you were able to see the service in action, even while away. If you ever have questions or need a follow-up, we’re just a call away!

Apr. 24th, 2025

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Jim P

Talin did a thorough job of assessing source of carpet beatles and explaining what he was doing to get rid of them.

8 months ago

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Reply from Rove Pest Control

Thank you for your great feedback, Jim! We're glad to hear Talin provided a thorough assessment and took the time to explain the treatment process for the carpet beetles. Clear communication and effective solutions are always our priorities. We appreciate you choosing us and are here if you need anything moving forward!

Apr. 15th, 2025

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Mary Vasilis

He was very thorough and explained the process. He took extra time to let me know the process a d made recommendations.

8 months ago

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Reply from Rove Pest Control

Thank you for your thoughtful feedback, Mary! We're so glad to hear that our technician was thorough, took the time to explain the process, and offered helpful recommendations. Providing clear communication and quality service is always our goal. If you have any further questions or need anything, we're just a call away!

Apr. 15th, 2025

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Rose Taylor

You can’t beat the price and you can’t beat the service! We are so happy with Rove Pest Control!

8 months ago

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Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that you’re happy with both our pricing and service — that’s exactly what we strive for at Rove Pest Control. We truly appreciate your support and look forward to keeping your home pest-free!

Apr. 8th, 2025

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Melissa Peterson

Had our 3rd quarterly spray today. Each technician has been great. Explains things to their customers and provides guidance for different seasons.

8 months ago

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Reply from Rove Pest Control

It’s fantastic to hear that every technician has been consistently great, Melissa! Taking the time to explain things and provide seasonal guidance shows real commitment to customer care. It must be so reassuring to know that you’re in good hands every visit. Thank you!!

Mar. 27th, 2025

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jennifer prouty

They worked me in right away and cared about my concerns with the box elder bugs. They were able to do so much more than I executed. Very worth it.

9 months ago

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Reply from Rove Pest Control

It sounds like they went above and beyond, Jennifer! It's so reassuring when professionals like Rove Pest Control take the time to address your concerns and deliver more than expected. Handling those pesky box elder bugs must have been a relief, and knowing they truly cared about your needs makes it all the better.

Mar. 20th, 2025

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Tanya B

Appreciate the great customer service from Daniel including call ahead, pictures via text and thorough report. Thank you.

9 months ago

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Reply from Rove Pest Control

I'm sure Daniel will be thrilled to hear that! It's always nice to know that our efforts are appreciated. If there's anything else you need feel free reach out.

Best Regards,
Rove Pest Control

Mar. 11th, 2025

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Kim Silsley

Daniel was great! I really liked the text with arrival time and the pictures he sent when he was done. Great customer service!

9 months ago

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Reply from Rove Pest Control

Thank you so much, Kim! We're thrilled to hear you had a great experience with Daniel. We pride ourselves on clear communication and top-notch service, so it’s wonderful to know the arrival updates and photos made a difference. We truly appreciate your feedback and look forward to serving you again in the future!

Mar. 10th, 2025

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CDme

August is great and has been the technician servicing our home for almost 2 years now. He knows his craft and is friendly and easy to talk to.

9 months ago

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Reply from Rove Pest Control

Thank you for your kind review! Building strong relationships with our customers is important to us, and we're delighted that August has been able to do just that over the past two years. We're glad you find him knowledgeable and easy to talk to. We appreciate your business!

Feb. 27th, 2025

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Tom Crisp

Professional, courteous and thorough. Dave answered all my questions and was ver thorough in completing the service today.

10 months ago

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Reply from Rove Pest Control

It's wonderful to hear that Dave provided such professional, courteous, and thorough service. We're thrilled that he was able to answer all your questions and complete the service to your satisfaction. Your feedback is greatly appreciated.

Thank You,
Rove Pest Control

Feb. 20th, 2025

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Gene Iserman

They stopped by and put out bait traps. I could literally hear the mice heading for the bait that night. Must have worked.

10 months ago

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Reply from Rove Pest Control

Gene, that's some immediate and encouraging feedback! It's great to hear that the bait seems to have made a noticeable difference right away. If you need additional assistance Please feel free to reach out.

Best Regards,
Rove Pest Control

Feb. 20th, 2025

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Todd Rosenow

We appreciate the continued service throughout all of our seasons! I believe this attention has kept any pest issues well under control. Thank you!

10 months ago

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Reply from Rove Pest Control

Thank you, Todd, for your ongoing trust in our services! We're glad to hear that our consistent attention has helped keep any pest issues under control. Your satisfaction is our priority. Have a great day!

Best regards,
Rove Pest Control

Feb. 4th, 2025

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Mary Ann

Excellent service by technician. Explained what she was finding and what areas we need to fix. Also reviewed changes she made.Very thorough!!

10 months ago

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Reply from Rove Pest Control

Hi Mary Ann,

Thank you for your wonderful feedback! We're delighted to hear that our technician provided excellent service and thorough explanations. Your kind words will be shared with her and the team.

Best regards,
Rove Pest Control

Jan. 27th, 2025

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Emily Gulbranson

Leng is the best! On time, quick to remedy the issue and had tons of great advice to keep other pests away too. Highly recommend!

11 months ago

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Reply from Rove Pest Control

Thank you so much for your kind words, Emily! We're thrilled to hear that Leng was able to provide you with timely and effective service, along with valuable advice to keep those pesky critters at bay. Your recommendation means a lot to us! 🐜🕷️

If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊

Best regards,
Rove Pest Control

Jan. 10th, 2025

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Ryan Bowers

I called in October about mice problem right after my quarterly visit. They came out for the first visit to address the problem but failed to notify me so nothing inside was done. Have been asked to pay bill since then and complained about service. Called jan 6th to complain again and they said they cant help until I pay my bill. I said you fix my ongoing mice problem or reimburse me for damages. Then I will gladly pay my bill. They chose to cancel my service.

11 months ago

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Reply from Rove Pest Control

The inside service is free of charge and can be scheduled at any time for regular customers in addition to additional services as needed to address pest issues that need additional control efforts. One of the key elements in being a regular customer is paying for services rendered. Since we have not received payment since last spring, we have discontinued service until the account is current. Once the bill from the summer is taken care of we can start to work on the mice that are regularly an issue in the fall and winter. Receiving payment from customers allows us to purchase product and pay the technicians that keep the pests out of our regular customers' homes and businesses. We hope to receive payment soon so we can get the ball rolling with you.

Jan. 8th, 2025

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Alli Busse

We have used Rove for two years. The technicians are always friendly, knowledgeable and thorough in explaining the services provided.

11 months ago

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Reply from Rove Pest Control

Thank you, Alli! It's wonderful to hear that you've had such positive experiences with Rove over the past two years. It sounds like the technicians consistently provide excellent service by being friendly, knowledgeable, and thorough in their explanations. Looking forward to continuing to service your Home.

Jan. 6th, 2025

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Joan Sirotiak

My technician was wonderful, did everything on the contract, making me feel like this is a value added service for me to have!

11 months ago

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Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that our technician provided you with excellent service and fulfilled all the contract requirements. It's our goal to ensure that every customer feels valued and receives top-notch service. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future.

Jan. 3rd, 2025

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Joe Pingatore

Never knew he showed up. Got notice they’d be coming and expected a follow up saying when. We never saw him as he must have only been outside. It would have been nice if he rang the bell so we could ask questions and hear what was going on.

1 year ago

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Reply from Rove Pest Control

Sorry that we missed you. We will reach out to go over what was done and see if anything else needs treated. We appreciate the feedback on the notice. We will review that with you to ensure things are set to align better moving forward. Talk soon and have a great holiday week!

Dec. 23rd, 2024

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Brenda Jandl

Megan was very through. I appreciated the suggestion for a second trap in the garage since the mice completely ate the food from the other trap in the garage.

1 year ago

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Reply from Rove Pest Control

Hi Brenda,

Thank you so much for your kind words! We're thrilled to hear that Megan's thoroughness and suggestion for a second trap in the garage were helpful. It's great to know that we could assist you in addressing the mice issue effectively.

If you have any more concerns or need further assistance, please don't hesitate to reach out. We're here to help!

-Rove Pest Control

Dec. 17th, 2024

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Cheryl Brodman

Megan is great. She always knows how to address my questions and what to do in the event of seeing specific bug activity. She does a great job and I have no issues.

1 year ago Edited June 5, 2025

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Reply from Rove Pest Control

Thank you for your feedback, Cheryl! We're delighted to hear that Megan provided such respectful and courteous service. It's great to know she completed everything efficiently and in a timely manner. Your kind words will be shared with Megan and the rest of our team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Rove Pest Control!

Dec. 13th, 2024

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CLARET MEZERHANE

He listen carefully all the needs in the house taking care of all the details . Great job. Best service so far, and we are customer for more than 10 years. Thanks

1 year ago

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Reply from Rove Pest Control

Thank you so much for your feedback, Claret! We’re thrilled to hear that our technician listened carefully to your needs and attended to all the details. It’s wonderful to know that you’ve been a loyal customer for over 10 years and that you consider our service the best. We truly appreciate your support and look forward to continuing to provide you with top-notch service in the future. Thanks again!

Oct. 30th, 2024

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Morgan

Very kind and professional! Let me know what he was going to be doing before it did it and explained each step! Very happy to have him as our technician.

1 year ago

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Reply from Rove Pest Control

Thank you for your kind words, Morgan! We’re so glad to hear that your technician was both kind and professional, taking the time to explain each step of the process. It’s important to us that our customers feel informed and comfortable. We appreciate your feedback and are happy to have him on our team as well! If you need anything further, don’t hesitate to reach out!

Oct. 30th, 2024

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Paul Dammann

Ariel, our service tech did a fantastic job. He listened to our concerns and took care of issues as promised. We hope he is the tech who continues to service our home.

1 year ago

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Reply from Rove Pest Control

Thank you, Paul! We appreciate your review. We value our customers and appreciate the time you took to share your experience. I'm Glad you're happy with the service Ariel provided!

Oct. 16th, 2024

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iChosen1 TV

Nick was fantastic. He was personable and thorough, and seemed to actually care about our situation versus just getting one of his 18 jobs a day done.

1 year ago Edited October 14, 2024

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Reply from Rove Pest Control

Please give us a call. We don’t have any restrictions on going inside of a home. I am not sure what the heat detection situation is, so we would like to learn more about what was discussed there, but treating for wasps inside the home we can definitely do. If you give us a call, we can look into what occurred and get things resolved on the service end of things for you and do some corrective training with the technician that seems to have been misinformed at best. We look forward to hearing from you.

Oct. 3rd, 2024

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Tom O

Tech was dressed appropriate for the inspection. Nick performed his inspection with care and was very knowledgeable about the problem we were having with mice.

1 year ago Edited October 1, 2024

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician, Nick. We are delighted to hear that his professional attire and careful approach to the inspection met your expectations. Our team is committed to providing knowledgeable and thorough service, especially when it comes to resolving unwelcome issues like mice. We appreciate your feedback and look forward to serving you in the future.

Oct. 4th, 2024

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Amanda Heath

Rove did a great job today. We had a 'new to us' technician, and he was incredibly respectful and kind - hard to find in today's world it seems! Much appreciated!

1 year ago

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Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review. We are thrilled to hear that you had a great experience with our technician. At Rove, we strive to provide not only expert service but also the respect and kindness you deserve. Your feedback is invaluable to us and we look forward to serving you again in the future.

Sep. 23rd, 2024

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Richard Cortright

Very nice and friendly. She was very open to listening to my "diagnosis" of the problem and taking steps to cure it. I believe she will have a good future with Rove.

1 year ago

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Reply from Rove Pest Control

Thank you for your positive feedback. We're delighted to hear that you had a pleasant experience with our team member. At Rove, we always strive to listen actively and work collaboratively with our customers to address their concerns. Your confidence in our future is greatly appreciated, and we look forward to continuing to provide excellent service.

Sep. 23rd, 2024

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Kate M.

Leng did not knock on the door or perform any service. Saw him standing at his car for 15 minutes on his phone before he took off. He said no one was home and no gates were open. 1. No one knocked - we have a large dog and if anyone knocks we are made aware. Regardless, he was at his car and we waited for him to come to door or to do anything. 2. This initial service per contract is for both exterior and interior service. New service set out for another 5 days , please knock on door and make sure contact is made. Please do not send same technician. Thank you. Only rating this as they marked this as a completed service- I am only giving rating for what I have experienced, will give new review upon completed service next week.

1 year ago

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Jerry E

Megan did a great job getting rid of yellow jackets trying to move into our house. One vist - job done. Quick - efficient - polite. Recommend Rove.

1 year ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Megan's service met your expectations and resolved your yellow jacket issue efficiently. Our team is committed to providing quick and courteous service, and it's great to know that Megan's efforts are appreciated. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Sep. 20th, 2024

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Christina Brooks

Now John’s service was what I’m talking about! He was thorough, took his time to address my areas of concern in and out of the home. Made sure all our questions were answered. He had excellent service.

1 year ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with John's service. We are thrilled to hear that he was able to address all your concerns thoroughly and provide the excellent service we strive for. Your feedback is invaluable to us, and we look forward to serving you again in the future.

Sep. 13th, 2024

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Benjamin Slutsker

Sam didn’t ask a lot of questions about our situation, and briefly applied some fly stickers in our window. Since there were only a few applied, I asked if I could pay them to put more fly stickers on the windows, and he said that he was out of them, but said they’re available on Amazon. He noted someone might be able to stop by to provide more later, but it wasn’t clear if they would. My wife wanted to confirm that the indoor insecticides were approved by the EPA, to which he said “probably”. Therefore we couldn’t get comfortable with the indoor insecticides and didn’t use them. He first said there was a 30 day guarantee in which they could come back if the issue didn’t resolve, but then said he misspoke when I told him the person over the phone said otherwise. He treated the outside of our house and left in a hurry without seeing if I had any more questions. It made me think that I might as well have paid $5 on Amazon to get window fly stickers rather than paying $275 for someone to put them up!

1 year ago

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Reply from Rove Pest Control

Thanks for letting us know that there are several things amiss here. We will get in touch to gather more information and get a solution in place for you. Thanks for your patience!

Aug. 27th, 2024

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Ben Edwards

They took care of a wasp problem. The poor guy got stung in the process but finished the job. Really appreciated the work and will definitely stay with them.

1 year ago

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Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge our technician's dedication. We are truly sorry that he was stung during the service, but we're glad to hear that he completed the job to your satisfaction. Your safety and satisfaction are our top priorities, and we look forward to serving you in the future. Thank you for choosing us for your pest control needs.

Aug. 27th, 2024

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Rick Young

Very friendly, thorough, professional, and knowledgeable. Tony is a very welcome guest in our home. The critters he was treating are less welcome! Thanks, Tony. Rick Young

1 year ago Edited January 9, 2025

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Reply from Rove Pest Control

Thank you for your kind words and understanding as we work to improve the drainage around your foundation. We recognize that landscaping projects can be disruptive, and we strive to carry out our work with minimal inconvenience to you. Your satisfaction is our top priority, and we're delighted to hear that our team's professionalism and consideration made a positive impact. We look forward to ensuring that the final results meet your expectations and enhance the beauty and functionality of your property.

Aug. 22nd, 2024

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Megan McConkey

technician was very nice and knew what they were doing. I did not love that I had to instruct her where to spray, wish they would have just gone in and done everything without me having to decide where to spray

1 year ago

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Reply from Rove Pest Control

Thanks for that feedback. The technician who visited you today is accustomed to doing first services where people tend to have a lot more input on exactly what they want treated. Moving forward, you will have a regular technician that will get constantly evolving notes from previous visits and observations. You should only need to provide input if there is something you particularly want them to focus on. Thanks for your business and feedback. We look forward to taking great care of things for you!

Aug. 16th, 2024

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Johnny Ware

Claire was very detailed, knowledgeable and she did a great job! She made it worth the money, we have been a customer for a number of years and has never had a technician go the extra mile like she did!

1 year ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Claire. Her dedication to going above and beyond reflects our commitment to providing exceptional service. We're honored to have you as a long-term customer and look forward to continuing to exceed your expectations.

Aug. 9th, 2024

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Karie Magnuson

Amazing service !!! Won’t over and above. Checked all my stations for mice removed bee nest and sprayed for spiders. Very polite and it was a very hot day !!!!

1 year ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that our service exceeded your expectations, especially under the challenging weather conditions. Ensuring the comfort and safety of your home is our top priority, and we're glad we could effectively address your concerns with pests. Your satisfaction is our greatest reward, and we look forward to serving you again in the future.

Aug. 5th, 2024

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Carly Johnson

She was so great and kind! Message me before the appointment and phone call which was super great as I was on a meeting so I could reply back to the message!

1 year ago

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Reply from Rove Pest Control

Glad to hear this, Carly.

Aug. 5th, 2024

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Kristen Christensen

We have a wasp issue on our deck; we continue to see wasp activity even after treatments. Today, technician was out, 2 nests knocked down (left on ground). Hate to say I feel the techs have been lazy & not finding the source so we continue to have issues.

1 year ago

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Reply from Rove Pest Control

Thanks for letting us know. We’ll reach out to you to get things on the right track!

Jul. 31st, 2024