Name: Rove Pest Control
Rating: 4.8

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Rachel S

Austin was great! He listened very well to the issues we were having and treated everything accordingly. He did a great job explaining what he was going to do. Thank you!

1 year ago Edited May 16, 2025

Reply from Rove Pest Control

Thank you, Rachel, for your detailed feedback! We're thrilled to hear that Talin provided exceptional service by assessing your ant issue and implementing a thorough plan. It's great to know he also found and addressed mouse entry points. Your recognition of his dedication and pride in his work is much appreciated.

Best regards,
Rove Pest Control

Feb. 5th, 2025

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Tracy Prow

Today's tech was a rockstar! Honest, professional, informative, and not condescending like a previous tech. Very much appreciated his candor. Thanks bunches!!

1 year ago

Reply from Rove Pest Control

I am really glad to hear you got to experience the rockstar tech. The feedback on the other will be very helpful for training purposes. Thank you so much for your feedback and support. Have a wonderful day!

Jan. 30th, 2025

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Alan Rodgers

Katrell was excellent. He was conscientious in the work he did and was good-natured as well. So, it was a pleasure to have him provide the service for me

1 year ago Edited June 18, 2025

Reply from Rove Pest Control

Hi Alan,

Thank you for your detailed and thoughtful review! We're delighted to hear that Sue provided you with such a positive experience and instilled confidence in our services. We appreciate your feedback about the bonus link issue and will look into it. Rest assured; Sue will receive the recognition he deserves for his excellent work.

Best regards,
Rove Pest Control

Jan. 27th, 2025

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Joe Pingatore

Never knew he showed up. Got notice they’d be coming and expected a follow up saying when. We never saw him as he must have only been outside. It would have been nice if he rang the bell so we could ask questions and hear what was going on.

1 year ago

Reply from Rove Pest Control

Sorry that we missed you. We will reach out to go over what was done and see if anything else needs treated. We appreciate the feedback on the notice. We will review that with you to ensure things are set to align better moving forward. Talk soon and have a great holiday week!

Dec. 23rd, 2024

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Brenda Jandl

Megan was very through. I appreciated the suggestion for a second trap in the garage since the mice completely ate the food from the other trap in the garage.

1 year ago

Reply from Rove Pest Control

Hi Brenda,

Thank you so much for your kind words! We're thrilled to hear that Megan's thoroughness and suggestion for a second trap in the garage were helpful. It's great to know that we could assist you in addressing the mice issue effectively.

If you have any more concerns or need further assistance, please don't hesitate to reach out. We're here to help!

-Rove Pest Control

Dec. 17th, 2024

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Cheryl Brodman

Megan is great. She always knows how to address my questions and what to do in the event of seeing specific bug activity. She does a great job and I have no issues.

1 year ago Edited June 5, 2025

Reply from Rove Pest Control

Thank you for your feedback, Cheryl! We're delighted to hear that Megan provided such respectful and courteous service. It's great to know she completed everything efficiently and in a timely manner. Your kind words will be shared with Megan and the rest of our team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Rove Pest Control!

Dec. 13th, 2024

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CLARET MEZERHANE

He listen carefully all the needs in the house taking care of all the details . Great job. Best service so far, and we are customer for more than 10 years. Thanks

1 year ago

Reply from Rove Pest Control

Thank you so much for your feedback, Claret! We’re thrilled to hear that our technician listened carefully to your needs and attended to all the details. It’s wonderful to know that you’ve been a loyal customer for over 10 years and that you consider our service the best. We truly appreciate your support and look forward to continuing to provide you with top-notch service in the future. Thanks again!

Oct. 30th, 2024

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Morgan

Very kind and professional! Let me know what he was going to be doing before it did it and explained each step! Very happy to have him as our technician.

1 year ago

Reply from Rove Pest Control

Thank you for your kind words, Morgan! We’re so glad to hear that your technician was both kind and professional, taking the time to explain each step of the process. It’s important to us that our customers feel informed and comfortable. We appreciate your feedback and are happy to have him on our team as well! If you need anything further, don’t hesitate to reach out!

Oct. 30th, 2024

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Paul Dammann

Ariel, our service tech did a fantastic job. He listened to our concerns and took care of issues as promised. We hope he is the tech who continues to service our home.

1 year ago

Reply from Rove Pest Control

Thank you, Paul! We appreciate your review. We value our customers and appreciate the time you took to share your experience. I'm Glad you're happy with the service Ariel provided!

Oct. 16th, 2024

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iChosen1 TV

Nick was fantastic. He was personable and thorough, and seemed to actually care about our situation versus just getting one of his 18 jobs a day done.

1 year ago Edited October 14, 2024

Reply from Rove Pest Control

Please give us a call. We don’t have any restrictions on going inside of a home. I am not sure what the heat detection situation is, so we would like to learn more about what was discussed there, but treating for wasps inside the home we can definitely do. If you give us a call, we can look into what occurred and get things resolved on the service end of things for you and do some corrective training with the technician that seems to have been misinformed at best. We look forward to hearing from you.

Oct. 3rd, 2024

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Tom O

Tech was dressed appropriate for the inspection. Nick performed his inspection with care and was very knowledgeable about the problem we were having with mice.

1 year ago Edited October 1, 2024

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician, Nick. We are delighted to hear that his professional attire and careful approach to the inspection met your expectations. Our team is committed to providing knowledgeable and thorough service, especially when it comes to resolving unwelcome issues like mice. We appreciate your feedback and look forward to serving you in the future.

Oct. 4th, 2024

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Amanda Heath

Rove did a great job today. We had a 'new to us' technician, and he was incredibly respectful and kind - hard to find in today's world it seems! Much appreciated!

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review. We are thrilled to hear that you had a great experience with our technician. At Rove, we strive to provide not only expert service but also the respect and kindness you deserve. Your feedback is invaluable to us and we look forward to serving you again in the future.

Sep. 23rd, 2024

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Richard Cortright

Very nice and friendly. She was very open to listening to my "diagnosis" of the problem and taking steps to cure it. I believe she will have a good future with Rove.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback. We're delighted to hear that you had a pleasant experience with our team member. At Rove, we always strive to listen actively and work collaboratively with our customers to address their concerns. Your confidence in our future is greatly appreciated, and we look forward to continuing to provide excellent service.

Sep. 23rd, 2024

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Kate M.

Leng did not knock on the door or perform any service. Saw him standing at his car for 15 minutes on his phone before he took off. He said no one was home and no gates were open. 1. No one knocked - we have a large dog and if anyone knocks we are made aware. Regardless, he was at his car and we waited for him to come to door or to do anything. 2. This initial service per contract is for both exterior and interior service. New service set out for another 5 days , please knock on door and make sure contact is made. Please do not send same technician. Thank you. Only rating this as they marked this as a completed service- I am only giving rating for what I have experienced, will give new review upon completed service next week.

1 year ago

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Jerry E

Megan did a great job getting rid of yellow jackets trying to move into our house. One vist - job done. Quick - efficient - polite. Recommend Rove.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Megan's service met your expectations and resolved your yellow jacket issue efficiently. Our team is committed to providing quick and courteous service, and it's great to know that Megan's efforts are appreciated. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Sep. 20th, 2024

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Christina Brooks

Now John’s service was what I’m talking about! He was thorough, took his time to address my areas of concern in and out of the home. Made sure all our questions were answered. He had excellent service.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with John's service. We are thrilled to hear that he was able to address all your concerns thoroughly and provide the excellent service we strive for. Your feedback is invaluable to us, and we look forward to serving you again in the future.

Sep. 13th, 2024

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Benjamin Slutsker

Sam didn’t ask a lot of questions about our situation, and briefly applied some fly stickers in our window. Since there were only a few applied, I asked if I could pay them to put more fly stickers on the windows, and he said that he was out of them, but said they’re available on Amazon. He noted someone might be able to stop by to provide more later, but it wasn’t clear if they would. My wife wanted to confirm that the indoor insecticides were approved by the EPA, to which he said “probably”. Therefore we couldn’t get comfortable with the indoor insecticides and didn’t use them. He first said there was a 30 day guarantee in which they could come back if the issue didn’t resolve, but then said he misspoke when I told him the person over the phone said otherwise. He treated the outside of our house and left in a hurry without seeing if I had any more questions. It made me think that I might as well have paid $5 on Amazon to get window fly stickers rather than paying $275 for someone to put them up!

1 year ago

Reply from Rove Pest Control

Thanks for letting us know that there are several things amiss here. We will get in touch to gather more information and get a solution in place for you. Thanks for your patience!

Aug. 27th, 2024

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Ben Edwards

They took care of a wasp problem. The poor guy got stung in the process but finished the job. Really appreciated the work and will definitely stay with them.

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge our technician's dedication. We are truly sorry that he was stung during the service, but we're glad to hear that he completed the job to your satisfaction. Your safety and satisfaction are our top priorities, and we look forward to serving you in the future. Thank you for choosing us for your pest control needs.

Aug. 27th, 2024

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Rick Young

Very friendly, thorough, professional, and knowledgeable. Tony is a very welcome guest in our home. The critters he was treating are less welcome! Thanks, Tony. Rick Young

1 year ago Edited January 9, 2025

Reply from Rove Pest Control

Thank you for your kind words and understanding as we work to improve the drainage around your foundation. We recognize that landscaping projects can be disruptive, and we strive to carry out our work with minimal inconvenience to you. Your satisfaction is our top priority, and we're delighted to hear that our team's professionalism and consideration made a positive impact. We look forward to ensuring that the final results meet your expectations and enhance the beauty and functionality of your property.

Aug. 22nd, 2024

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Megan McConkey

technician was very nice and knew what they were doing. I did not love that I had to instruct her where to spray, wish they would have just gone in and done everything without me having to decide where to spray

1 year ago

Reply from Rove Pest Control

Thanks for that feedback. The technician who visited you today is accustomed to doing first services where people tend to have a lot more input on exactly what they want treated. Moving forward, you will have a regular technician that will get constantly evolving notes from previous visits and observations. You should only need to provide input if there is something you particularly want them to focus on. Thanks for your business and feedback. We look forward to taking great care of things for you!

Aug. 16th, 2024

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Johnny Ware

Claire was very detailed, knowledgeable and she did a great job! She made it worth the money, we have been a customer for a number of years and has never had a technician go the extra mile like she did!

1 year ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Claire. Her dedication to going above and beyond reflects our commitment to providing exceptional service. We're honored to have you as a long-term customer and look forward to continuing to exceed your expectations.

Aug. 9th, 2024

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Karie Magnuson

Amazing service !!! Won’t over and above. Checked all my stations for mice removed bee nest and sprayed for spiders. Very polite and it was a very hot day !!!!

1 year ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that our service exceeded your expectations, especially under the challenging weather conditions. Ensuring the comfort and safety of your home is our top priority, and we're glad we could effectively address your concerns with pests. Your satisfaction is our greatest reward, and we look forward to serving you again in the future.

Aug. 5th, 2024

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Carly Johnson

She was so great and kind! Message me before the appointment and phone call which was super great as I was on a meeting so I could reply back to the message!

1 year ago

Reply from Rove Pest Control

Glad to hear this, Carly.

Aug. 5th, 2024

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Kristen Christensen

We have a wasp issue on our deck; we continue to see wasp activity even after treatments. Today, technician was out, 2 nests knocked down (left on ground). Hate to say I feel the techs have been lazy & not finding the source so we continue to have issues.

1 year ago

Reply from Rove Pest Control

Thanks for letting us know. We’ll reach out to you to get things on the right track!

Jul. 31st, 2024

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Robert S

Great service! Very friendly and professional. Leng Y came out and did a thorough job checking the house. He took care of vole stations and sent a helpful summary report.

1 year ago Edited March 4, 2025

Reply from Rove Pest Control

Thank you for your kind words and for recommending Rove. We're thrilled to hear about your positive experience with our team and especially with Leon Y. It's always our goal to provide knowledgeable and timely service, and we're glad that Leon was able to embody these values. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Aug. 23rd, 2024

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Hannah Erickson

Talin is always great. We love that we always get the same expert and he is always polite, respectful, and insightful with answers and the work he does.

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Talin's dedication and expertise. We are thrilled to hear about your positive experience and are proud to have Talin as a part of our team. His commitment to providing respectful, insightful, and expert service is a great example of the standards we strive for with every customer interaction. Your feedback is greatly appreciated and will be shared with Talin as a testament to his exceptional work.

Jul. 30th, 2024

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Connie OBrien

Daniel is always to positive, friendly and get right to work. We always feel comfortable having him in our home and know that he is always going to do a great job for us!

1 year ago Edited February 4, 2025

Reply from Rove Pest Control

Thank you, Connie.

Jul. 19th, 2024

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Mark Monson

Aiden was very polite and explained what was done and why. It was a pleasure talking to him and impressed me with the time he took explaining everything.

1 year ago

Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that Aiden provided you with excellent service and took the time to explain everything thoroughly. It's wonderful to know that his politeness and dedication made a positive impression on you. We'll be sure to pass along your compliments to Aiden. If you have any further questions or need assistance, please don't hesitate to reach out.

Jul. 12th, 2024

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Shannon Sassen

I can attest to why Rove Pest Control has received so many 5-star reviews! Excellent work performed with outstanding customer service. Very, very highly recommend

1 year ago

Reply from Rove Pest Control

Thank you for your glowing review and high recommendation! We're thrilled to hear that you've had a positive experience with Rove Pest Control. Our team is committed to providing excellent service and we're glad to have met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jul. 10th, 2024

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Jeff Schoenberg

Services performed professionally. Areas of concern reviewed and addressed. Would like to see more detail in the call report regarding pest activity seen by technicians.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to provide feedback on our services. We're pleased to hear that our professionalism and attentiveness to areas of concern met your expectations. We understand the importance of detailed reporting and appreciate your suggestion for more comprehensive documentation of pest activity observed by our technicians. We are committed to continuous improvement and will take your feedback into consideration to enhance our call reports. Ensuring our customers are well-informed is a priority for us, and we look forward to providing you with even more detailed insights in the future.

Jul. 1st, 2024

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Nico Samuelson

Sue is phenomenal. He has been to my house multiple times and I cannot stress how much I appreciate his know-how. I couldn’t be happier with the service.

1 year ago Edited December 17, 2024

Reply from Rove Pest Control

Thank you, Nico. We will be sure to pass this along to Sebastian. Have a great weekend!

Jun. 21st, 2024

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Lisa Burnside

He explained what he was doing and why. He also told me what to expect over the next 2 days and let me know how what he was doing would affect the dogs.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback. We're delighted to hear that our team provided clear and informative service. Understanding the process and potential impacts is crucial, especially when pets are involved. We're committed to ensuring that you and your furry friends have a comfortable experience. Your satisfaction is our top priority, and we look forward to serving you again.

Jun. 12th, 2024

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mary ostrander

my technician was great. I received a phone call ahead of time to let me know his approximate arrival. He was thorough and answered all my questions. thank you so much.

1 year ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with our technician. Our team is committed to providing excellent service and clear communication, so it's wonderful to know that we met your expectations. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Keith Setterstrom

The person who came today was different than previous. It seemed he didn’t want to hear what we had to say. The spray on the window shills were big drips which dryed a white color. Previously it was a mist spray not big drops. Two technicians were here one outside and one inside. Seemed to be a quick visit.

1 year ago

Reply from Rove Pest Control

Thanks for letting us know about the changes you noticed. We want to make sure that we keep a consistent service delivery, so we will reach out to you to see what else needs done to get things where they should be. We will add notes to your account to reinforce the standard protocol of being more cognizant of potential dripping on the windows. We look forward to speaking with you and getting things back on the right track!

May. 30th, 2024

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Wendy Little

Patriot was so nice and went over everything with me and hopefully solved the two issues I had a concern about. Hopefully I will see him again on future visits.

1 year ago

Reply from Rove Pest Control

Thank you, Wendy! I'm glad you were happy with Patriot's service. He is one of our rising stars!

Jun. 4th, 2024

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Jerome Degerness

On time. Professional, informed responses to all questions. Complete review inside and out with perspective regarding the season and how this year is unique.

2 years ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our punctuality and professionalism met your expectations. Our team is committed to providing thorough inspections and informed responses, tailored to the unique aspects of each season. Your satisfaction is our top priority, and we look forward to serving you in the future.

Jun. 5th, 2024

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Mae Erickson

Jill is an excellent technician and has been our main tech for the past several years. She is very knowledgeable and we have confidence in her service. Well done.

2 years ago Edited June 28, 2024

Reply from Rove Pest Control

Thank you, Mae.

Jun. 5th, 2024

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Gerry Whatton

Rachael M. Was Very Knowledgeable And Courteous. She was very thorough and did a Great job👍 She's diffently an asset to the company!!!!!! Thanks 😊 Gerry W.

2 years ago Edited June 13, 2024

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Daniel's knowledge and courteous demeanor made a positive impact on your experience. Our team is committed to providing excellent service, and it's great to know that we've succeeded. We look forward to serving you again in the future!

Jun. 7th, 2024

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Emma Zumsen Minneapolis, MN

Based on the description of the remediation service the booking person provided I was expecting full remediation inside and out. But when the tech arrived I was informed they could only do the foundation of the exterior (I had told the booking person I had a hole in the eaves of my roof that something was getting into). Internally, the tech's lack of experience and or thoroughness was evident. They asked where I had seen evidence of mice and only casually looked around. I asked them to move anything they needed to but nothing was moved and only bait boxes were used inside. I had mentioned radiators seemed to be a point of access but none of the holes were plugged and the tech didn't look anywhere except the specific places I (the non-rodent expert) told him to. I've now seen a mouse mosey out of a radiator pipe gap and cleaned out and plugged a major hole in an area where the tech just dropped a bait box. He was in and out in :30 minutes.

2 years ago

Reply from Rove Pest Control

Thanks for letting us know there is continued activity. We’ll reach out to you to get a few more details and get a free follow up service scheduled as needed under your service guarantee. We know mice are alarming and frustrating. We will take the necessary steps to get them taken care of for you. We look forward to speaking with you!

Feb. 15th, 2024

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James Westerhaus

Jonah was very professional and at the same time, friendly and personable. I knew immediately upon meeting him that I could trust him to take care of any pest issues.

2 years ago Edited February 28, 2025

Reply from Rove Pest Control

Thank you, James. We will be sure to pass this along to Zach.

Jun. 7th, 2024

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Patty Donnelly Lakeville, MN

Brad was awesome. Very knowledgeable and explained exactly what he was going to do. Also very patient with all my questions. Thank you for your time, so appreciated!

2 years ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We're delighted to hear that Brad provided you with excellent service and was able to assist you thoroughly. Our team is committed to offering knowledgeable and patient support to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Lena K. Gardner El Cajon, CA

Well the technician was friendly and seemed competent. Unfortunately, he did NOT help my mouse issue. Not even a decrease in activity. Now I just feel frustrated and still need help. But have to save up again. The mice are still finding their way into my condo.

2 years ago

Reply from Rove Pest Control

We are glad to hear the technician experience was spot on. Now we just need to get the mice caught up to speed. Sometimes one time visits will work with rodents, but those aren't the standard. I'll have your account rep reach out to you to help you get a discount and apply what you have already spent toward a plan that will fit your needs best. We look forward to the next steps with you!

Jan. 26th, 2024

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Ronna Smitherman Hugo, MN

Travis was on time and very professional. He has inspected my home earlier and remembered the ins and outs of the property. He is personable and I appreciate his work.

2 years ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Travis. We are thrilled to hear that his punctuality and professionalism stood out to you during the inspection process. It's wonderful to know that his familiarity with your property and personable approach made a lasting impression. We truly value your appreciation of Travis's work and look forward to serving you again in the future.

Jun. 10th, 2024

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Juan Aureoles Phoenix, AZ

Showed up right on time and took care of our exterior and interior in a timely manner. Checked everywhere without being prompted to do so. Very friendly as well!

2 years ago

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Amy Katherine Luoma South Lyon, MI

JB was very thorough and came exactly when this was scheduled. I have had him before, he’s really good and I like dealing with him for this service.

2 years ago

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Char Wilson Rochester, MI

JB and Paul sprayed lawn today. JB was very knowledgeable and provided great Instructions on what to do after they sprayed. Very please with the professionalism of ROVE!

2 years ago

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Lillian Lewis Gilbert, AZ

Rob was great at letting me know when he was coming, when he was here and what he would be doing since this was my first time working with him. The service was great!

2 years ago

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Mary Jo Cress Berkeley, CA

Rove always does a great job with our pest Robles PLUS they have the best customer service! Diane is especially helpful, knowledgeable and kind. I highly recommend Rove!

3 years ago

Reply from Rove Pest Control

Thank you so much for the positive words! We are so happy that we are able to be so helpful, especially Diane! Have a wonderful day!

Oct. 17th, 2022

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Dale Morris Garden City, MI

Very Informative, knowledgeable,and Professional. Did a great job, explained in a though manner,what he was doing. Would recommend to family and friends!

3 years ago

Reply from Rove Pest Control

Thank you for your positive review! We pride ourselves on our technicians knowledge and service! We are so happy that we were able to help!

Oct. 20th, 2022

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Kelsey Tinklenberg Minneapolis, MN

The representative was extremely friendly and nice, however there are still spiderwebs around my house that he didn’t wipe down, there’s a ton of spiderwebs in my shed that did not get wiped out, I’m not even sure if he sprayed in there. I thought that was part of my service. At this point in time I am really unsatisfied with the service that I have been receiving

4 years ago

Reply from Rove Pest Control

Thanks for letting us know. I have let customer service and the service manager know we need to get things squared away for you. We look forward to connecting with you to get a better solution scheduled.

Aug. 16th, 2021