Rove Pest Control

We are very sorry the service has been inconsistent and the communication below expectations. Please give us a call or send us an email with your account information so we can dive in and figure out what needs to be done to raise the service and communication levels. Since each apartment complex has unique needs and communication protocols, we would love to customize what we can to deliver a great fit.

Thanks for letting us know that he failed to check in and that the knowledge and nice levels left room for improvement. We will reach out to you to go over everything and get things setup to improve training with that technician. We look forward to speaking with you!

Oh no! That is not what we want to hear, but we are eager to get this fixed for you. We will reach out to you to sort out what happened and how we can get it squared away for you. I want to make sure we got your new address in there correctly to begin with. After that, we need to get a technician out to take care of your service. We look forward to getting things right! Thanks for your notification of the issue and for your patience while we get it sorted out.

That would be upsetting on both fronts without a doubt. Thank you for letting us know. We will be reaching out to you to work with you on a resolution. We want to ensure your dog has been safely returned to the yard and take care of the missing service as well. We are sorry this happened but are grateful for the opportunity to work to make things right.