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Rove Pest Control

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9.1

Overall Score

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Marlene Grensteiner

Love it when Jill comes. I know everything will be done right!

3 years ago

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Reply from Rove Pest Control

Jill is a gem to have around, I’m glad you got to have her service your property. I got to train her in over a decade ago and have been thoroughly impressed with how much she cares about the work she delivers.

Sep. 26th, 2021

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Ann McDonald Inver Grove Heights, MN

I really appreciate the quick service you provide. Thank you

3 years ago

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Reply from Rove Pest Control

Thank you for your business and support. Have a wonderful rest of the summer!

Aug. 16th, 2021

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Kongmeng Xiong Saint Paul, MN

Cory was very friendly and profession. We saw instant results.

3 years ago

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Reply from Rove Pest Control

That is great to hear! It is always fun to learn about how things turn out. I look forward to sharing this with Cory and the rest of the team. Keep us posted if anything pops up that needs additional attention. Have a great week!

Aug. 16th, 2021

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Om Padhye Maple Grove, MN

As always the technician and Rove did a great and professional job!

3 years ago

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Reply from Rove Pest Control

We are pleased to hear it! Thank you for taking the time to share and don't hesitate to reach out if we can help with anything before the next scheduled visit. Enjoy your day!

May. 11th, 2021

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Mosiah Valdez-bates Washington, DC

This a great company, they are well equipped to handle your pest issues.

3 years ago Edited September 14, 2021

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Reply from Rove Pest Control

Thank you for the positive shout out. We appreciate your support. Have a wonderful week!

May. 13th, 2021

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Marcos Romero Malden, MA

Rove is an excellent company with competitive pricing and workmanship .

3 years ago Edited September 14, 2021

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Reply from Rove Pest Control

We appreciate the feedback. Thank you for your support!

May. 11th, 2021

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D Reimer Burnsville, MN

Talin, took extra care to ensure I was satisfied and answered all my questions

3 years ago

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Reply from Rove Pest Control

That is the news we like to hear. Talin will be excited to hear about your feedback. I also look forward to sharing it with the team. If you have any more questions that arise just let us know and we will help however we can. Enjoy your weekend!

May. 7th, 2021

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Michele Sit Minneapolis, MN

Excellent technician. First winter with no mice. Thank you!!

3 years ago

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Reply from Rove Pest Control

That is spectacular news! Keeping rodents out is a very satisfying endeavor. Keep us posted on any other needs that arise. Have a great weekend!

May. 7th, 2021

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Jason Smith

Horrible company scam do not ever use they will screw you

3 months ago

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Reply from Rove Pest Control

I'm sorry we supplied such a negative experience. I tried looking up your account by name to reach out to you to see what occurred so we could rectify the situation, but I don't have an account with your name on it. We offer free return visits if anything else needs addressed or something wasn't done as it should have been. Please reach out to us to let us know what account this is and what occurred so we can correct things with you and with anyone on our team that it pertains to. We look forward to hearing from you.

Aug. 21st, 2024

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Esperanza Zaldivar

great service and very professional staff

2 weeks ago

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Reply from Rove Pest Control

Thank you, Esperanza! We’re so glad you had a positive experience with our team. We strive to provide top-notch service, and it’s wonderful to hear that our professionalism made an impact. We appreciate your feedback!

Nov. 7th, 2024

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P.

Consistent, convenient, and effective for over a year 🐁

1 month ago

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Reply from Rove Pest Control

Thank you.

Sep. 27th, 2024

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Andy Hanson

She was very good keep up the great attitude

2 months ago

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Reply from Rove Pest Control

Thank you, Andy. Glad to hear this. Have a great weekend!

Aug. 23rd, 2024

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Mary Jo Medjanyk

courteous and diligent in taking care of pests

3 months ago

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Reply from Rove Pest Control

Thank you, Mary.

Jul. 24th, 2024

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Rob Lathrop San Tan Valley, AZ

Great service and very knowledge service tech.

1 year ago

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Kelvin Dick Commerce, MI

Thorough work and friendly / courteous customer service.

1 year ago Edited October 23, 2023

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Neal Eggen Phoenix, AZ

Eric was very friendly and did a great job. Thank you!

1 year ago

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Muluk Aoun Wyoming, MI

The technician was punctual and professional

1 year ago

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Cathy Martinez Tucson, AZ

Eric was very through. Really did an excellent job.

1 year ago

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Monica Sandoval Phoenix, AZ

Great service and a pleasure to work with!

1 year ago

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Stephan Ramos Los Angeles, CA

Great service and very friendly and informative

1 year ago

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Reply from Rove Pest Control

Thank you for the positive rating! We are glad to hear you are happy with our service!

Jan. 12th, 2023

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Shautoya Redding

Very kind do a good job explain everything to me

1 year ago

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Reply from Rove Pest Control

We are happy to hear that you were pleased with our services! Thank you for the positive rating!

Dec. 27th, 2022

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Lori Ann Elzerman Rochester, MI

Michael was very professional and courteous

2 years ago Edited May 16, 2023

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Reply from Rove Pest Control

Thank you for taking time to write such great things about JB. We really appreciate your great review and your business!!

Jan. 12th, 2023

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Amy Vandefifer Melvindale, MI

Great service/great attention to my home

2 years ago

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Reply from Rove Pest Control

We are happy to hear that our technician was able to take such great care of you and your home! Have a wonderful day and thank you for choosing Rove!

Jan. 12th, 2023

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Robin Desko Marlborough, MA

Very responsive, courteous and thorough.

2 years ago

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Reply from Rove Pest Control

Thank you for the great review, Robin, we strive to provide the best service possible!
Have a great New Year!

Dec. 30th, 2021

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Rozie

Very friendly and professional with prompt service!

3 years ago

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Reply from Rove Pest Control

Thank you for your feedback, business and support. Have a great days!

Sep. 20th, 2021

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Michelle Sensburg Minneapolis, MN

Matt is very friendly, thorough & knowledgeable.

3 years ago Edited September 14, 2021

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Reply from Rove Pest Control

Thanks for your feedback - this will be helpful to share with Matt and the team. He is a hard worker and will appreciate the extra motivation. Have a great week & thanks for your business!

Aug. 16th, 2021

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Genevieve Burke Saint Paul, MN

Very friendly and thorough. communicated what services were done.

3 years ago

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Reply from Rove Pest Control

Those are great elements to have come across. I will share this with the team to encourage continued progress tomorrow. We appreciate your business and support and look forward to keeping things on track for you. Have a great day!

Aug. 16th, 2021

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Dennis S. Maple Grove, MN

Willie was great, very friendly and helpful.

3 years ago

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Reply from Rove Pest Control

We appreciate you taking the time to share that. I will thank Willie and encourage him to keep it up. Thanks for your feedback and support!

Aug. 9th, 2021

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Stephanie Martinez Roslindale, MA

Got everything done, Quickly and Effectively.

3 years ago

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Reply from Rove Pest Control

Thank you for taking the time to share. It will be helpful to share this with the team. Let us know if you need anything before your next visit. Have a great weekend!

Jun. 19th, 2021

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Erik Minneapolis, MN

Great. Techs have been on time and helpful so far.

3 years ago

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Reply from Rove Pest Control

That is what we hope to continue hearing. Let us know if anything needs adjusted. Thank you for your business and support!

Jun. 1st, 2021

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Linda Keeling Milford, MI

I like that there is a customer appreciation always given.

3 years ago

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Reply from Rove Pest Control

Well we are sure happy to have something to do. It would be pretty boring just studying bugs all day ;) Have a wonderful upcoming holiday weekend and thanks for your support!

May. 27th, 2021

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Lynn Cooper IA

Easy to schedule, polite technicians, easy to use

3 years ago Edited September 14, 2021

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Reply from Rove Pest Control

Sounds spot on! Thank you for sharing about your experience. This is always helpful to share with the team to keep things moving in the right direction. Have a wonderful evening and thank you for your business and support!

May. 25th, 2021

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Stephanie Hood Phoenix, AZ

Eric was very pleasant, professional and efficient.

3 years ago

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Reply from Rove Pest Control

That is great to hear, thanks for sharing! I look forward to sharing this with Eric and the team. Have a great day!

May. 20th, 2021

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David Denzer Janesville, WI

Great service, very polite, and thorough.

3 years ago

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Reply from Rove Pest Control

That is what we like to see! Thank you for taking the time to share. If you have any other needs arise, just let us know.

May. 20th, 2021

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Lynn thomas Las Vegas, NV

Very proficient. He answered all my questions .

3 years ago

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Reply from Rove Pest Control

We are glad to hear it! Let us know if any more questions come up that we can help with. Thanks!

May. 19th, 2021

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Rose38 Macomb, MI

The company acts and looks professional!

3 years ago

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Reply from Rove Pest Control

Keep us posted if anyone steps out of line! Thank you for your feedback, this will be helpful to share with the team to encourage everyone to keep their game top notch. Have a wonderful evening!

May. 17th, 2021

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Richard Boulanger Grafton, MA

Very responsive and understands my concerns.

3 years ago

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Reply from Rove Pest Control

That is great to hear, thanks for sharing! Keep us posted of any other questions that arise. Thank you for your business and support!

May. 17th, 2021

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Cynthia Rue Sudbury, MA

He was nice and friendly and did a good job.

3 years ago

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Reply from Rove Pest Control

That is what we love to hear, thank you for taking the time to share it with us. We will pass the good word along to him and the team as well. Thank you for your business and support!

May. 13th, 2021

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Eric van dyck Saint Paul, MN

Ariel was very thorough and went above and beyond today!

3 years ago

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Reply from Rove Pest Control

Thank you for taking the time to share that with us. I look forward to sharing this with Ariel and the team. Keep us apprised of any developing needs that may arise before we see you again. Have a great week!

May. 11th, 2021

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Apartments MSP

Inconsistent service. Poor communication.

6 months ago

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Reply from Rove Pest Control

We are very sorry the service has been inconsistent and the communication below expectations. Please give us a call or send us an email with your account information so we can dive in and figure out what needs to be done to raise the service and communication levels. Since each apartment complex has unique needs and communication protocols, we would love to customize what we can to deliver a great fit.

May. 16th, 2024

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Morbog Of Detroit Macomb, MI

Chris is a great guy. Friendly knowledgeable and thorough

2 years ago

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Reply from Rove Pest Control

Thank you for your review! I am glad that Chris was able to make your experience with us great! We really appreciate your business!

Oct. 11th, 2022

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Kathy Estrin

Never called and went to the wrong house to service

7 months ago

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Reply from Rove Pest Control

Oh no! That is not what we want to hear, but we are eager to get this fixed for you. We will reach out to you to sort out what happened and how we can get it squared away for you. I want to make sure we got your new address in there correctly to begin with. After that, we need to get a technician out to take care of your service. We look forward to getting things right! Thanks for your notification of the issue and for your patience while we get it sorted out.

Apr. 19th, 2024

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Courtney Altamirano Mesa, AZ

Didn't service the house and left the gate open so the dogs got out. Super upset.

1 year ago

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Reply from Rove Pest Control

That would be upsetting on both fronts without a doubt. Thank you for letting us know. We will be reaching out to you to work with you on a resolution. We want to ensure your dog has been safely returned to the yard and take care of the missing service as well. We are sorry this happened but are grateful for the opportunity to work to make things right.

Sep. 11th, 2023

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Lucero Curiel Phoenix, AZ

Service was very quick 5 min max and we found several spiders and other bugs just 2 days after.

3 years ago

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Reply from Rove Pest Control

Thanks for bringing this to our attention. The manager has been notified and will reach out to you to get things resolved. We appreciate your business and for the opportunity to resolve this.

Sep. 20th, 2021

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Amy Gately Westborough, MA

Terrible - doesn't work and customer service is awful! Do not use!!!!

2 years ago

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Reply from Rove Pest Control

We're sorry to hear things didn't go smoothy for you. After looking at your account, I will send you a personal message to resolve the concerns, but wanted you to know we are working on resolving this. Thank you for your feedback.

Jan. 25th, 2022