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Rove Pest Control

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9.5

Overall Score

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Fazil S Chicago, IL

Technician was friendly and helpful to figure out where to focus on applying based on activities

4 years ago

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Reply from Rove Pest Control

We appreciate you sharing that. This will be helpful to share with the team. Thank you for your business and support. Have a great evening!

May. 25th, 2021

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Dan Rice Chicago, IL

Your team members are always professional, knowledgeable eager to serve. Keep up the nice work!

4 years ago

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Reply from Rove Pest Control

We will happily pass along the encouragement to keep up that combo. Thank you for your business, support and helpful insight!

May. 22nd, 2021

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Jacki Olson Buffalo, MN

Anthony is a good communicator, covering my concerns and informing me of things I don't know.

4 years ago

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Reply from Rove Pest Control

Anthony will be pretty excited to hear that. Communicating what is going on is often more valuable than being able to kill things....easier to deliver the needed peace of mind. Keep us posted if you have any other quesiotns or needs. Have a great day!

May. 13th, 2021

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Jake Banks Westborough, MA

Rove has a great quality of service, they go above and beyond to help out their customers!

4 years ago

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Reply from Rove Pest Control

We are very happy to hear that. If you ever need anything else taken care of between visits, just let us know and we will pop out and keep things on the up and up!

May. 13th, 2021

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DomenickD Framingham, MA

Amanda was very friendly, thorough, and professional. Great 1st experience with Rove.

4 years ago

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Reply from Rove Pest Control

Welcome and we are excited to be working with you. Amanda will be excited to hear that, and I look forward to sharing this with the team as well. Thank you for your business and we look forward to keeping things taken care of for you.

May. 13th, 2021

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Robert Greer Saint Paul, MN

Used to have terrible mosquitoes, now I don't even think about them when I head out back to grill.

4 years ago

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Reply from Rove Pest Control

That is the news and updates that make pest control fun to provide. Keep us posted on any additional needs & happy grilling!

May. 5th, 2021

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David

David was thorough and explained everything perfectly and was just pleasant to have at my house. Thank you.

1 year ago

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Reply from Rove Pest Control

Thank you for your kind words! We're delighted to hear that David provided such thorough and clear service. It's great to know he made your experience pleasant. Your feedback is much appreciated and will be shared with David and the rest of our team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Rove Pest Control!

Dec. 6th, 2024

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Scott Chapman

Very thorough look over of the house. Addressed all issues (nests, spray, bait traps, etc). Thanks Zach.

1 year ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service. We're delighted to hear that Zach's thorough inspection and comprehensive treatment met your expectations. Our team is committed to addressing all pest-related issues effectively, and it's rewarding to know that our efforts have made a difference. We appreciate your feedback and look forward to serving you in the future.

Jun. 5th, 2024

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Johnny Sigmon Cumberland, MD

My friend told me about Rove pest control told me how good they were to her an how they got the job done send two to three hours so I'm going to give them a call.

2 years ago

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Reply from Rove Pest Control

We are happy to hear that your friend is pleased with our service. We hope you will be too! When you do call in ask about our referral program, you'll love it!

Jan. 9th, 2023

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Steve Wittchow

I am still finding ants around my outside house in the landscape rocks . Less ants noted around the outside basement patio and hot tub but smaller ants found in the front of the house landscape rocks . In the past I always treated the entire landscape rocks areas around the house with a granular product and followed by watering it in and didn’t see the activity that I have seen this year. The wasp nest were nicely taken care of but are we supposed to inform you of insect activity and then you treat it or do you usually do a pretreatment early in Spring to treat a broad spectrum of insects.?

6 months ago

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Reply from Rove Pest Control

Hi Steve,

Thank you for reaching out and sharing your observations. We’re glad to hear the wasp nest was taken care of effectively. Regarding the ants in your landscape rocks, it’s not uncommon for activity to vary from year to year based on environmental factors.

Typically, our service includes treatments focused on key problem areas identified during visits. While some broad-spectrum pretreatments can be done early in the season, many insect issues are addressed as they arise to target the specific pests effectively.

However, we’re always happy to adjust your service plan to include more proactive treatments if you prefer. Please let us know if you’d like us to apply a granular treatment to the landscape rocks or any other area, and we can schedule that for you.

Thanks again for your feedback and for trusting Rove Pest Control!

Jun. 12th, 2025

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Tanya Young

I'm able to talk with your customer service person

7 months ago

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Reply from Rove Pest Control

Thank you for your feedback! We're so glad to hear you were able to connect with our customer service representative, Tanya. We’re proud to have team members like her who are always ready to assist. If there’s anything more we can do for you, please don’t hesitate to reach out!

Apr. 28th, 2025

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sandra roopchand

Very thorough. I am confident the treatment is workong.

9 months ago

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Reply from Rove Pest Control

Thank you, Sandra, for your kind words! We're so glad to hear that you found our service to be thorough and that you're feeling confident in the treatment. We appreciate your business!

Feb. 28th, 2025

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Jerry Middagh

August did an awesome job as he always does!

9 months ago

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Reply from Rove Pest Control

Thanks, Jerry! We're glad August consistently provides you with awesome service. Have a great day!

Feb. 27th, 2025

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Shannon Terry

Very personable and willing to listen and ask questions.

9 months ago

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Reply from Rove Pest Control

Thank you, Shannon. We appreciate your feedback on your service and look forward to serving you in the future.

Feb. 25th, 2025

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Andrew Hirilall

Great job with the pics and communication

9 months ago

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Reply from Rove Pest Control

Thank you, Andrew, for your feedback! We're glad to hear that you were pleased with the pictures and communication. Your satisfaction is important to us.

Best regards,
Rove Pest Control

Feb. 7th, 2025

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rd s

Friendly,informative Technician. .........

9 months ago

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Reply from Rove Pest Control

That's wonderful to hear! It's always reassuring to have a technician who is both friendly and informative. We're here to ensure you have the best experience possible. Thank You!

Feb. 6th, 2025

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Brian Burkhartzmeyer

fast, thorough and answered all the concerns

10 months ago

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Reply from Rove Pest Control

Hi Brian,

Thank you for your feedback! We're pleased to hear that our service was fast, thorough, and addressed all your concerns. Your kind words are greatly appreciated. Have a great day!

Jan. 30th, 2025

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Neil O'Mara

Ariel was awesome he was friendly and helpful.

10 months ago

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Reply from Rove Pest Control

Thank you, Neil. We will be sure to pass this along to Ariel.

Jan. 29th, 2025

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mnoutdoors@hotmail.com

Service and Customer support is great! Highly Reccomend

10 months ago

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Reply from Rove Pest Control

Thank you, we look forward to serving you in the future. Have a great week!

-Rove

Jan. 22nd, 2025

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Breanna Borth-Heppel

Great service . She does a wonderful job!

10 months ago

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Reply from Rove Pest Control

Thank you, Breanna.

Jan. 13th, 2025

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Ron Cardinal

Not sure what he did?? I don't see where he dusted the outside of my home or swiped the cobwebs or small wasp nest down!! very disappointed

11 months ago

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Reply from Rove Pest Control

Thank you for letting us know there is an issue. We will reach out to learn more and see what we need to do to get things on the right track. We look forward to connecting with you and learning more.

Jan. 2nd, 2025

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Shawn Hanson

So far so good with Rove. Seems like best place here.

11 months ago Edited June 5, 2025

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Reply from Rove Pest Control

Thank you, Shawn! We're delighted to hear that Jill provided such a positive experience. Our team strives to be thorough and considerate, and it's wonderful to know that Jill's attention to cleanliness made a difference. We appreciate your kind words and look forward to serving you again! 😊

Jan. 2nd, 2025

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Rick Murphy

Excellent customer service. Knowledgeable and friendly.

11 months ago

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Reply from Rove Pest Control

Hi Rick,

Thank you for your kind words! We're delighted to hear that you had an excellent experience with our service. Your feedback about our knowledgeable and friendly team is greatly appreciated and will be shared with everyone.

If you need any further assistance, please don't hesitate to reach out. We're here to help!

Dec. 18th, 2024

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Emily Hennes

Always consistent service from Sue and excellent communication too! Thanks!

1 year ago

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Reply from Rove Pest Control

Thank you for your kind words, Emily! We’re so glad to hear that Sue has consistently provided excellent service and communication. We strive to ensure a reliable and smooth experience for our customers, and it’s wonderful to know that Sue has been a key part of that. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We appreciate your continued trust in our services!

Dec. 4th, 2024

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Kathy Wilson

Jill was the technician who was very helpful when we had a rodent issue.

1 year ago

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Reply from Rove Pest Control

Thank you for sharing your experience, Kathy. We’re so glad to hear that Jill was able to assist you with your rodent issue. Her helpfulness and expertise are exactly what we aim to provide to our customers. If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re always here to help!

Dec. 4th, 2024

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Eric Krueger

Always the best, Danny rocks! Always professional, prompt and respectful!

1 year ago

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Reply from Rove Pest Control

Thank you for the great feedback, Eric! We’re so glad to hear that Danny consistently provides excellent service. Professionalism, punctuality, and respect are key values for us, and it’s fantastic to know that Danny embodies them during every visit. If you ever need anything in the future, don’t hesitate to reach out. We’re always here to help!

Nov. 22nd, 2024

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Lynn Kriva

Nick was great! Super helpful. He answered all of my questions.

1 year ago

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Reply from Rove Pest Control

Thank you for sharing your experience, Lynn! It’s fantastic to hear that Nick provided such helpful and thorough service. We strive to ensure our team is always ready to address questions and provide support, and it’s great to know Nick exceeded your expectations. If you ever need further assistance, don’t hesitate to let us know. We're always here to help!

Nov. 21st, 2024

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Wendy Rossi

Pleasant technician - polite and appeared to know what he was doing!

1 year ago

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Reply from Rove Pest Control

Thank you for your kind words, Wendy! We’re delighted to hear that your experience with our technician was a positive one. We place a high priority on professionalism and expertise, so it's wonderful to know our team member made a great impression. Your feedback reassures us that we're delivering the level of service our customers deserve. If you have any additional needs or questions, please don’t hesitate to reach out!

Nov. 21st, 2024

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Naomi Odell

Prompt, friendly, knowledgeable care and service provided, thank you Tony!!

1 year ago

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Reply from Rove Pest Control

Thank you, Naomi! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 30th, 2024

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Valeria Borrego

Technicians aAlways prompt and take the time to answer my questions.

1 year ago

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Reply from Rove Pest Control

Thank you, Valeria! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 16th, 2024

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Deb Kirby

Extremely pleasant and courteous employee. Highest acolades.

1 year ago

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Reply from Rove Pest Control

Thank you, Deb! Glad you you love our employees like we do!

Oct. 16th, 2024

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Jane Opland

He even dusted the cob webs off the house; nobody has done that before.

1 year ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our attention to detail made a significant impact on your experience with our service. Ensuring every corner of your home is clean, including those often-overlooked areas like cobwebs, is part of our commitment to exceptional service. We look forward to continuing to exceed your expectations in the future.

Oct. 14th, 2024

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Mary Morris

Joshua was helpful and took the time to answer my questions.

1 year ago

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Reply from Rove Pest Control

Thank you, Mary. Glad to hear your service was helpful and informative.

Oct. 14th, 2024

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Sheng Moua

Service was fine. We have spotted mice activity this week though!

1 year ago

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Reply from Rove Pest Control

Thank you for your feedback. We're glad to hear that our service met your expectations. However, we take your concern about mice activity very seriously. We would like to address this issue promptly and ensure your complete satisfaction. Please contact us at your earliest convenience so we can schedule a follow-up visit.

Oct. 11th, 2024

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Dawn Schirmer

She seems to do a very good job really appreciate the profession she shows

1 year ago

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Reply from Rove Pest Control

Thank you, Dawn.

Oct. 11th, 2024

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Tim DeCesaro

Great service and very professional! Been using them for several years.

1 year ago Edited February 6, 2025

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Reply from Rove Pest Control

Thank you, Tim. Have a great weekend.

Oct. 4th, 2024

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Phil P

Nothing changed. The wasps are still as active as ever - a week later. We were told to wait because it would “take time” so we did. It’s been a week - no change.

1 year ago

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Reply from Rove Pest Control

Thanks for being patient and allowing the product time to run its course. Now that the time has elapsed, just give us a call and we can take the next steps with them. We look forward to hearing from you.

Sep. 11th, 2024

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Brittany

No judgement on the tech that serviced our home but we still have ants inside and difficult to get a hold of their team to help with their service, to solve the problem.

1 year ago Edited April 24, 2025

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Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear that Jill's expertise and dedication made such a positive impact on your experience. Our team is committed to providing exceptional service, and it's rewarding to know that we've succeeded. We'll be sure to pass along your kind words to Jill. We appreciate your gratitude and look forward to serving you again in the future.

Sep. 13th, 2024

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Tiffany Cooper

Sam was kind and nice. I didn’t watch him provide the Service, but I’m assuming he did.

1 year ago Edited January 14, 2025

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Reply from Rove Pest Control

Thanks for letting us know that he failed to check in and that the knowledge and nice levels left room for improvement. We will reach out to you to go over everything and get things setup to improve training with that technician. We look forward to speaking with you!

Sep. 4th, 2024

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Ahmed Hamza

She was great, explained everything and show us how control fruit flies

1 year ago

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Reply from Rove Pest Control

Thank you, Ahmed. Glad to hear everything was explained and addressed at your service. We look forward to seeing you again in the future.

Sep. 4th, 2024

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Bobby

Fast and effective. Asked for any specvific issues before he started.

1 year ago

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Reply from Rove Pest Control

Thank you for your positive review! We're thrilled to hear that you appreciated the speed and effectiveness of our service. It's important to us to address any specific concerns our customers may have, ensuring a tailored and satisfactory experience. Your feedback is invaluable and helps us maintain the high standard of service we strive to provide. We look forward to serving you again in the future!

Aug. 22nd, 2024

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Doreen Kruschke

Pleasant and kind. Covered.everything we asked him to check. Thanks!

1 year ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our service met your expectations and that you found our team to be pleasant and thorough. Your satisfaction is our top priority, and we appreciate the time you took to acknowledge our efforts. We look forward to serving you again in the future. Thank you for choosing us!

Aug. 21st, 2024

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Mark Heminger

Tony was very knowledgeable, professional, courteous, and friendly.

1 year ago Edited November 27, 2024

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Reply from Rove Pest Control

Thank you, Mark. Glad to hear they went above and beyond and were extra careful with your flower and vegetable plants. We pride ourselves on customer satisfaction and environmental safety. Glad to hear you saw the same thing. Have a great day!

Aug. 21st, 2024

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Enid Weichselbaum

Friendly service but technician left beehives on front step as well as a dead mouse. I expected spider webs to be removed. They were not.

1 year ago

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Reply from Rove Pest Control

I'm glad that the technician was friendly, but the situation with the wasp nests, mouse, and spider webs is unacceptable. We will reach out to set up a free follow up to make sure everything mentioned as well as the rest of the service is up to our expectations and standards. We look forward to getting things resolved for you!

Aug. 21st, 2024

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Cindy Rollins

Thank you for the detailed report of the services and products provided.

1 year ago

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Reply from Rove Pest Control

You are very welcome, Cindy. Glad to hear you were happy with the services provided.

Aug. 22nd, 2024

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Joanna Jaeger

Enya was very fast and nice! I'm very glad we started with Rove.

1 year ago

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Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Enya provided you with excellent service and that your experience with Rove was a positive one. Our team is committed to delivering fast and friendly service, and it's great to know that we've succeeded. We look forward to continuing to serve you in the future!

Aug. 15th, 2024

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Bill Sears

We were not home so cannot give a review. You cannot expect a review of anything we did not see/experience.

1 year ago

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Reply from Rove Pest Control

No worries at all. That accurately describes the pest control experience. When it works best, there is nothing to notice. On the other hand, if you notice an increase in activity, just call us and we will return free of charge to take care of it. Have a great day and thank you for your business and support!

Aug. 15th, 2024

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nucollies

Technician was TOPS! Friendly, knowledgeable, professional.

1 year ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our technician delivered top-notch service and demonstrated the professionalism, knowledge, and friendliness we strive for. Your satisfaction is our priority, and reviews like yours make our day. We look forward to serving you again in the future.

Aug. 9th, 2024

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Sanjay Dutt

The technician was very professional and performed awesome service!

1 year ago Edited October 30, 2024

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Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that Josh's professionalism and thoroughness met your expectations. Ensuring that our customers are informed and satisfied with both the interior and exterior work is our top priority. We look forward to serving you again in the future. Your satisfaction is our greatest motivation!

Jul. 30th, 2024

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Rob Dougherty

Nice gentleman with technical knowledge and skills. Very helpful.

1 year ago

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Reply from Rove Pest Control

Thank you, Rob. Glad to hear you were pleased with the service.

Jul. 16th, 2024