Name: Rove Pest Control
Rating: 4.8

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Don Penrod Phoenix, AZ

Very professional very thorough and really friendly thank you for such a good job I would recommend you and your company to anyone looking for Pest Control

3 years ago

Reply from Rove Pest Control

That is a great stack of adjectives to share with the team to encourage them to keep serving in that direction. Thank you for your business and support.

May. 7th, 2021

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Rick Murphy

Excellent customer service. Knowledgeable and friendly.

3 months ago

Reply from Rove Pest Control

Hi Rick,

Thank you for your kind words! We're delighted to hear that you had an excellent experience with our service. Your feedback about our knowledgeable and friendly team is greatly appreciated and will be shared with everyone.

If you need any further assistance, please don't hesitate to reach out. We're here to help!

Dec. 18th, 2024

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Emily Hennes

Always consistent service from Sue and excellent communication too! Thanks!

4 months ago

Reply from Rove Pest Control

Thank you for your kind words, Emily! We’re so glad to hear that Sue has consistently provided excellent service and communication. We strive to ensure a reliable and smooth experience for our customers, and it’s wonderful to know that Sue has been a key part of that. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We appreciate your continued trust in our services!

Dec. 4th, 2024

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Kathy Wilson

Jill was the technician who was very helpful when we had a rodent issue.

4 months ago

Reply from Rove Pest Control

Thank you for sharing your experience, Kathy. We’re so glad to hear that Jill was able to assist you with your rodent issue. Her helpfulness and expertise are exactly what we aim to provide to our customers. If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re always here to help!

Dec. 4th, 2024

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Eric Krueger

Always the best, Danny rocks! Always professional, prompt and respectful!

4 months ago

Reply from Rove Pest Control

Thank you for the great feedback, Eric! We’re so glad to hear that Danny consistently provides excellent service. Professionalism, punctuality, and respect are key values for us, and it’s fantastic to know that Danny embodies them during every visit. If you ever need anything in the future, don’t hesitate to reach out. We’re always here to help!

Nov. 22nd, 2024

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Lynn Kriva

Nick was great! Super helpful. He answered all of my questions.

4 months ago

Reply from Rove Pest Control

Thank you for sharing your experience, Lynn! It’s fantastic to hear that Nick provided such helpful and thorough service. We strive to ensure our team is always ready to address questions and provide support, and it’s great to know Nick exceeded your expectations. If you ever need further assistance, don’t hesitate to let us know. We're always here to help!

Nov. 21st, 2024

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Wendy Rossi

Pleasant technician - polite and appeared to know what he was doing!

4 months ago

Reply from Rove Pest Control

Thank you for your kind words, Wendy! We’re delighted to hear that your experience with our technician was a positive one. We place a high priority on professionalism and expertise, so it's wonderful to know our team member made a great impression. Your feedback reassures us that we're delivering the level of service our customers deserve. If you have any additional needs or questions, please don’t hesitate to reach out!

Nov. 21st, 2024

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Naomi Odell

Prompt, friendly, knowledgeable care and service provided, thank you Tony!!

5 months ago

Reply from Rove Pest Control

Thank you, Naomi! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 30th, 2024

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Valeria Borrego

Technicians aAlways prompt and take the time to answer my questions.

5 months ago

Reply from Rove Pest Control

Thank you, Valeria! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 16th, 2024

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Deb Kirby

Extremely pleasant and courteous employee. Highest acolades.

5 months ago

Reply from Rove Pest Control

Thank you, Deb! Glad you you love our employees like we do!

Oct. 16th, 2024

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Jane Opland

He even dusted the cob webs off the house; nobody has done that before.

5 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our attention to detail made a significant impact on your experience with our service. Ensuring every corner of your home is clean, including those often-overlooked areas like cobwebs, is part of our commitment to exceptional service. We look forward to continuing to exceed your expectations in the future.

Oct. 14th, 2024

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Mary Morris

Joshua was helpful and took the time to answer my questions.

5 months ago

Reply from Rove Pest Control

Thank you, Mary. Glad to hear your service was helpful and informative.

Oct. 14th, 2024

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Sheng Moua

Service was fine. We have spotted mice activity this week though!

5 months ago

Reply from Rove Pest Control

Thank you for your feedback. We're glad to hear that our service met your expectations. However, we take your concern about mice activity very seriously. We would like to address this issue promptly and ensure your complete satisfaction. Please contact us at your earliest convenience so we can schedule a follow-up visit.

Oct. 11th, 2024

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Dawn Schirmer

She seems to do a very good job really appreciate the profession she shows

5 months ago

Reply from Rove Pest Control

Thank you, Dawn.

Oct. 11th, 2024

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K C

Cody did a great job today, as has always been my experience with Rove. Highly recommended.

6 months ago

Reply from Rove Pest Control

Thank you for your glowing review and for recommending Rove. We're thrilled to hear about your positive experiences with Cody. Our team is committed to providing exceptional service, and it's rewarding to know that Cody's efforts have resonated with you. We look forward to continuing to serve you with the same level of excellence you've come to expect from us.

Sep. 27th, 2024

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Ellen Osthus

Sue was very knowledgeable and I feel informed going forward about my next steps.

6 months ago

Reply from Rove Pest Control

Thank you, Ellen. Glad to hear your experience with Sue was excellent. Looking forward to serving you in the future. Have a great weekend!

Sep. 27th, 2024

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carol Nelson

Very thorough and great communication with my husband who has never been home when they have came

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our team's thoroughness and communication met your expectations, even in your husband's absence. It's our priority to provide exceptional service and ensure that all our clients are well-informed and comfortable with the process. We look forward to serving you again!

Sep. 20th, 2024

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terry

Was on time. Sent text that she was coming. Had good attitude and seemed competent.

6 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave a review. We're delighted to hear that our team member was punctual, communicative, and displayed a positive attitude. We always strive to provide competent service, and it's encouraging to know that we met your expectations. Your feedback is greatly appreciated. We look forward to serving you in the future.

Sep. 16th, 2024

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Celina Jeske

David is so kind! He takes the time to listen to your concerns and follows through!

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent service and made sure your concerns were heard and addressed. Our team is committed to offering attentive and thorough support, and it's rewarding to know that David's efforts have been appreciated. We look forward to serving you again in the future!

Sep. 13th, 2024

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Ken Dacas

Liked: Helpful sales rep. Very competent technician. Very clean up. Very fast service.

7 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our sales representative and technician. Our team is committed to providing efficient and thorough service, so it's great to know that the cleanliness and speed of our service met your expectations. We look forward to serving you again in the future.

Sep. 4th, 2024

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Khalid Amin

Outstanding service! On time, will customize the service based on your needs. Highly recommended.

7 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that you were satisfied with our punctual and personalized service. Your recommendation is highly appreciated, and we look forward to serving you again in the future.

Aug. 27th, 2024

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Sara Dotty

Very thorough and calm. Checked all the spots over what I called about. Thank you!

7 months ago

Reply from Rove Pest Control

We're delighted to hear that you had a positive experience with our service. Our team is committed to providing thorough and attentive care, ensuring every detail is addressed. Your feedback is greatly appreciated and motivates us to continue delivering high-quality service. Thank you for choosing us and taking the time to share your thoughts.

Aug. 23rd, 2024

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Cassie OTool

Patriot answered all of our questions and explained what he was doing. Great customer service.

7 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Patriot. We are thrilled to hear that your questions were answered thoroughly and that you were provided with informative insights into our service process. Delivering exceptional customer service is our top priority, and your feedback reaffirms the hard work we put in every day. Thank you for choosing us and we look forward to serving you again.

Aug. 23rd, 2024

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Eric Kugler

Great help. Super nice. Got me an appointment right away for an 'emergency' bug situation.

7 months ago

Reply from Rove Pest Control

Thank you for your kind words and for choosing our services for your urgent pest control needs. We understand how distressing an unexpected bug situation can be, and we're glad we could assist you promptly and efficiently. Your satisfaction is our top priority, and we're here to help whenever you need us. Please don't hesitate to reach out for any future pest concerns.

Aug. 16th, 2024

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Laurel Dewald

Jill always does a great job. Recently I have had some wasp issues and they took care of it.

8 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Jill consistently delivers excellent service and that your wasp problem was resolved swiftly. Our team is committed to providing effective solutions for all your pest control needs. Your satisfaction is our top priority, and we look forward to serving you in the future.

Aug. 2nd, 2024

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Sharon Stoffel

Sam is very polite. He asked appropriate questions and provided excellent service.

8 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with us. We're thrilled to hear that Sam provided you with excellent service and made sure all your questions were addressed. Our team is committed to offering only the best service, and it's wonderful to know that Sam's efforts have been recognized. We look forward to serving you again in the future.

Jul. 30th, 2024

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cleve crowningshield

Very professional, well-versed and explained all to be done today and follow up visits

8 months ago

Reply from Rove Pest Control

Thank you.

Jul. 25th, 2024

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Peg

Missed spiderwebs on east side. A wasp nest remained on roof peak (don’t know if it was treated) not a very thorough job overall.

8 months ago

Reply from Rove Pest Control

Thank you for letting us know about the room for improvement. Please call us so we can set up a free follow up service for you and figure out which technician needs some additional training. We look forward to hearing from you!

Jul. 16th, 2024

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Craig REINERS

Rodents damaged my A/C beyond repair- had to spend over $ 10K to replace. I requested ROVE to delete my last billing for supposed service less than 48 hours before the problem was identified and they refused.

8 months ago

Reply from Rove Pest Control

Thanks for bringing this situation to our attention. Mice can be very frustrating to deal with especially with their desire to chew through things. I’m going to look into your account and the service history and work on a better solution for you. We look forward to speaking with you soon with a better plan for this terrible situation. We hope you have your cool air up and running soon!

Jul. 19th, 2024

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Dulci Fine

Claire was very attentive to the needs of our farm and house and did a wonderful job!

8 months ago

Reply from Rove Pest Control

Thank you, Dulci.

Jul. 10th, 2024

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Di H

Sue is excellent, knowledgeable, checked everything that needed to be done. Totally recommend him.

8 months ago

Reply from Rove Pest Control

Thank you.

Jul. 12th, 2024

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David Quinn

Was on time and friendly. Resolved the issue. Was able to get them out in 2 days to treat a wasp nest.

9 months ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that our team's promptness and friendliness left a positive impression. It's our top priority to address issues like wasp nests efficiently and effectively. We appreciate you taking the time to acknowledge our service and look forward to assisting you in the future.

Jun. 21st, 2024

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Kat Booker

Thank you, my service tech yesterday was awesome Great spirited person. Very attentative and kind

9 months ago Edited September 9, 2024

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Sam! It's wonderful to know that he was attentive to your concerns and provided thorough service without rushing. We truly value customer satisfaction and are glad that Sam's dedication reflected this commitment. Your feedback is greatly appreciated, and we look forward to continuing to provide you with quality service. Thank you for choosing Rove!

Jun. 12th, 2024

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Kim Pellett

This company has harassed our whole city the past few days. A whole thread of citizens saying this company showed up and would not leave upon request, ignored no solicitation signs, past 9pm. Rude and unprofessional. Couldn’t imagine working with this unethical company.

9 months ago

Reply from Rove Pest Control

I'm sorry you and your neighbors were treated that way. That is not in line with our training and policies. I will cover this with the sales team as a whole and if you would be kind enough to email me your address to robg@rovepc.com, I will be able to drill down to which rep needs further action. I apologize and appreciate your hep.

Jun. 12th, 2024

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Terri Stanton

My Tech called me 1/2 hour before he was going to be at my house. I always appreciate the reminder.

10 months ago Edited November 11, 2024

Reply from Rove Pest Control

Thank you, Terri! We're glad that you enjoy our staff and thanks for recommending us.

Jun. 4th, 2024

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Jeanette Tschida

Zack is knowledgeable, helpful, efficient. Answers all our questions. Great employee to have on the Rove team.

10 months ago

Reply from Rove Pest Control

Thank you, Jeanette! We appreciate your review. We value our customers and appreciate the time you took to share your experience. I'm Glad you were happy with the service Zack provided!

Jun. 4th, 2024

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Katie Goggins

Always friendly. Always asks if need anything new. So nice to our dogs and they are crazy. Good guy

10 months ago

Reply from Rove Pest Control

Thank you, Katie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Matt Taschner

Sue is awesome! He is so knowledgeable and was happy to help us through the process. Thank you so much!

11 months ago

Reply from Rove Pest Control

We're thrilled to hear that Sue provided you with exceptional service and expertise during your experience with us. It's always wonderful to know that our team members are making a positive impact and helping our customers navigate through the process with ease. We'll be sure to pass along your kind words to Sue. Thank you for taking the time to share your feedback!

Jun. 5th, 2024

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Jane Cox

The technician arrived during the scheduled time-frame, inquired about any issues we were currently experiencing, and did his work.

11 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with our service. We're delighted to hear that our technician met your expectations by arriving on time and addressing your concerns efficiently. Our team is committed to providing thorough and attentive service, and it's rewarding to know that this dedication is reflected in your visit. We appreciate your feedback and look forward to serving you again in the future.

Jun. 5th, 2024

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Tiffany Wenngatz

Knowledgeable, pleasant, friendly and well-mannered. Did a wonderful, thorough job of addressing my concerns!!

11 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear that our team's expertise and courteous service met your expectations and successfully addressed your concerns. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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D3VILDOG 72

Great customer service, and knowledgeable about what they are doing. Was able to answer all of my questions no problem.

11 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you had a satisfying experience with our customer service team. Our staff is committed to providing comprehensive and knowledgeable support to ensure all your questions are addressed. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Karl Schultz

Sue Y. announced himself when he arrived and checked out when he left. He provided an excellent summary of the services he performed.

8 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sue. We are thrilled to hear that you were satisfied with the professionalism and thoroughness of his service. Our team is committed to providing clear communication and comprehensive service, and it's rewarding to know that this was reflected in your visit. We look forward to serving you again in the future.

Jul. 10th, 2024

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Patricia Thompson

August was friendly and went right to work. Answered my questions to my satisfaction and offered additional helpful info. Nice.

1 year ago Edited February 3, 2025

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Josh. We are thrilled to hear that he provided you with the friendly, respectful, and professional service we strive for. It's wonderful to know that he was able to address your questions thoroughly and get to work promptly. We appreciate your feedback and look forward to serving you again in the future.

Jun. 5th, 2024

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Patty Curtin

Jose was very helpful explaining the process of the applications. On time! Very professional and friendly. Thank you Jose! Job well done.

1 year ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jose! Our team is dedicated to providing clear and comprehensive explanations, punctuality, and a friendly service. Jose exemplifies our commitment to excellence, and we're glad he could assist you effectively. Thank you for taking the time to acknowledge his hard work. We look forward to serving you again!

Jun. 5th, 2024

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Joan Boyd

Daniel D was on time, thorough in his work, great communication skills (explained everything he was going to do), and friendly.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel D provided you with timely and thorough service. It's always our goal to communicate effectively and ensure a friendly experience. We look forward to serving you again in the future.

Jun. 5th, 2024

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Jeanne Logeais

I never have any wasp nests left after treatment. I had a real problem with wasps before Rove and now Rove keeps the wasps away.

1 year ago Edited June 12, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you are satisfied with the thoroughness and attention to detail of our service. Ensuring that every nook is checked and cleared is part of our commitment to providing excellent service. We look forward to serving you again in the future.

Jun. 5th, 2024

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Dennis Feller Chicago, IL

Very knowledgable. Great customer service skills. Answered all my questions. We want him back on future service calls

1 year ago

Reply from Rove Pest Control

Thank you, Dennis.

Jun. 5th, 2024

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Stan Miller Albert Lea, MN

The support staff at Rove Pest Control were very helpful and friendly. They communicated with me effectively and followed up with me as promised.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our team. We are thrilled to hear that our support staff provided you with the helpful and friendly service we strive for at Rove Pest Control. Effective communication and reliable follow-up are core to our customer service commitment. We look forward to serving you again in the future.

Jun. 7th, 2024

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Sherryl Smith

Jacob kindly knocked on my door to introduce himself and to let me know what treatments he would be using around my home.

1 year ago Edited August 21, 2024

Reply from Rove Pest Control

Thank you for sharing your positive experience with Katrell and our services at Rove. We're delighted to hear about the professionalism and thorough communication you received. It's our priority to ensure your home remains free of pests, and we're glad to know our quarterly visits have been effective. Should you need any further assistance or have any concerns, please don't hesitate to reach out to us. Your satisfaction and peace of mind are our top goals.

Jun. 7th, 2024

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LaWanna Saint Paul, MN

Cory was professional and thorough. He is always good about advising us of any issues and is an excellent technician. Thanks Cory!!

1 year ago

Reply from Rove Pest Control

We're thrilled to hear that Cory provided you with top-notch service! His dedication to professionalism and thoroughness is a cornerstone of our commitment to quality. We'll make sure to pass along your kind words and appreciation to him. Thank you for taking the time to acknowledge Cory's hard work and for choosing our services. We look forward to serving you again!

Jun. 7th, 2024