Name: Rove Pest Control
Rating: 4.8

star star star star star

Ryan Crakes

On time and very professional. Did a great job

3 months ago

Reply from Rove Pest Control

Thank you, Ryan. Glad to hear this. Have a great day!

Aug. 21st, 2024

star star star star star

Michele Fawver-Maros

He listened to my needs and addressed them.

3 months ago Edited November 7, 2024

Reply from Rove Pest Control

Thank you, Michele.

Aug. 21st, 2024

star star star star star

Nour Hatab

Great service, punctual and professional

3 months ago

Reply from Rove Pest Control

Thank you, Nour.

Aug. 22nd, 2024

star star star star star

Charles Ward

On time, accomodating, and professional service.

3 months ago

Reply from Rove Pest Control

Thank you, Charles.

Aug. 15th, 2024

star star star star star

Delinda Beattie

Daniel gove good information on questions asked

3 months ago

Reply from Rove Pest Control

Thank you, glad to hear this, Delinda.

Aug. 15th, 2024

star star star star star

Brad Larson

great service every time and very friendly team.

3 months ago

Reply from Rove Pest Control

Thank you, Brad. Glad to hear your experience was pleasant. We look forward to continuing service for your home. Have a great day!

Aug. 15th, 2024

star star star star star

Sandy Mathias

She was very thorough and also friendly.

3 months ago Edited August 23, 2024

Reply from Rove Pest Control

Sorry we missed you! We will reach out to see what all we need to do to get things back on track with a free follow up service. We look forward to speaking with you!

Aug. 13th, 2024

star star star star star

Kenneth Klein

they did everything they said they would do

3 months ago

Reply from Rove Pest Control

Thank you, Kenneth. Glad to hear this!

Aug. 15th, 2024

star star star star star

Rachel Franke

Came out in a timely manner. Friendly and informative.

3 months ago

Reply from Rove Pest Control

Thank you, Rachel. Glad to hear your service went well. We look forward to seeing you again!

Aug. 9th, 2024

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Kathy Anderson

Katie was friendly and respectful. Answered all my questions efficiently.

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Katie provided you with friendly and efficient service. Our team is dedicated to offering respectful and thorough support, so it's rewarding to know that we've met your expectations. We look forward to assisting you again in the future.

Aug. 9th, 2024

star star star star star

Michael Vegell

Great service. Awesome staff. Highly recommend.

3 months ago Edited October 22, 2024

Reply from Rove Pest Control

Thank you, Michael.

Aug. 9th, 2024

star star star star star

darlis bell-grass

Daniel did a wonderful job getting rid of our bugs!

3 months ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that Daniel provided excellent service and effectively resolved your bug issue. Our team is committed to delivering top-notch pest control solutions, and it's always rewarding to know that our efforts have made a positive impact. We look forward to serving you again in the future.

Aug. 9th, 2024

star star star star star

Laura Gerbec

The treatment was done in a timely manner.

3 months ago

Reply from Rove Pest Control

Glad to hear this, Laura.

Aug. 9th, 2024

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Niel

Explained what she was going to be doing

3 months ago

Reply from Rove Pest Control

Thank you.

Aug. 5th, 2024

star star star star star

Brandii L

Jose was thorough and assessed the situations very well.

3 months ago Edited August 5, 2024

Reply from Rove Pest Control

Thank you.

Aug. 5th, 2024

star star star star star

J Murphy

Nice kid! Asked good questions and was thorough

3 months ago

Reply from Rove Pest Control

Thank you, J. Glad to hear this and look forward to serving you in the future.

Jul. 30th, 2024

star star star star star

Rob Dougherty

Nice gentleman with technical knowledge and skills. Very helpful.

4 months ago

Reply from Rove Pest Control

Thank you, Rob. Glad to hear you were pleased with the service.

Jul. 16th, 2024

star star star star star

Ron Bickle

Like the service. Like the technicians. Good value for the money.

4 months ago

Reply from Rove Pest Control

Thank you, Ron.

Jul. 19th, 2024

star star star star star

Kevin Dather

Explained the process very well and asked about the problem areas

4 months ago

Reply from Rove Pest Control

Thank you, Kevin. Glad to hear your service was a great experience.

Jul. 18th, 2024

star star star star star

Laura Bolz

Well, the ants on the sidewalk haven't returned yet. Thanks!

4 months ago

Reply from Rove Pest Control

Great to hear, Laura. Thank you for taking the time to leave a review. It means a lot to us.

Jul. 10th, 2024

star star star star star

Rich Hafdahl

She was well organized and paid attention to detail when doing the treatment.

4 months ago

Reply from Rove Pest Control

Thank you, Rich.

Jul. 1st, 2024

star star star star star

michael macomber

He was very good he was very professional. And did a great job

5 months ago

Reply from Rove Pest Control

Thank you, Michael.

Jun. 21st, 2024

star star star star star

Nico Samuelson

Very pleased with the service. Sebastian was very professional.

5 months ago

Reply from Rove Pest Control

Thank you, Nico. We will be sure to pass this along to Sebastian. Have a great weekend!

Jun. 21st, 2024

star star star star star

Lane & Ashley Swansson

John was so good with our 3yo son & explaining things to me.

5 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that John provided you and your son with such a positive experience. Our team is dedicated to offering clear and helpful communication, and it's wonderful to know that John's efforts resonated with you. We look forward to serving you again in the future!

Jun. 12th, 2024

star star star star star

Debbie Dickson

Well, of course he is wonderful. He was all about business 100%

5 months ago

Reply from Rove Pest Control

Thank you, Debbie.

Jun. 12th, 2024

star star star star star

Irma Kamperschroer

We have been satisfied with the technicians since we have been a customer.

5 months ago

Reply from Rove Pest Control

Thank you, Irma.

Jun. 12th, 2024

star star star star star

Tony Rasmussen

very friendly and efficient. he also found a few wasp nests that I hadn't seen

5 months ago Edited June 12, 2024

Reply from Rove Pest Control

Thank you, Tony.

Jun. 12th, 2024

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Richard Sievers

The only thing was you did not have the equipment for the Bee hive. Very nice kid doing the work.

5 months ago

Reply from Rove Pest Control

I’m sorry we weren’t prepared yesterday. I checked your account and it looks like a follow up service was already set for today to get it taken care of. Keep us posted on any needs that pop up and we’ll pop out and keep things on track!

Jun. 7th, 2024

star star star star star

Adura & Lisa L

Seemed likeable and professional. Actually communicated abouted pests.

5 months ago

Reply from Rove Pest Control

Thank you.

Jun. 12th, 2024

star star star star star

Dave Smith

Jonah was very professional, efficient, and answered all my questions

5 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge the service you received from Jonah. We are thrilled to hear that he met your expectations with his professionalism and efficiency. Our team is committed to providing complete and thorough answers to all your inquiries. Your feedback is greatly appreciated and will be shared with Jonah and the rest of our staff. We look forward to serving you again in the future.

Jun. 12th, 2024

star star star star star

Dave Moe

Daniel provided excellent service and is very knowledgeable.

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Daniel. We are thrilled to hear that you received excellent service and found Daniel to be knowledgeable. Our team is committed to providing high-quality service, and Daniel is a shining example of our dedication to customer satisfaction. We look forward to serving you again in the future.

Jun. 5th, 2024

star star star star star

Janelle Hemauer

We were Very Pleased with His Through Services and Pleasant manner !!

5 months ago

Reply from Rove Pest Control

Thank you, Janelle.

Jun. 5th, 2024

star star star star star

chris amdahl

Excellent and knowledgeable service, have used Rove Pest Control for many years.

6 months ago

Reply from Rove Pest Control

Thank you for your continued trust in Rove Pest Control. We're delighted to hear that you've been satisfied with our knowledgeable service over the years. Our team is committed to providing the highest quality of service and we're grateful for the opportunity to serve you. Your positive feedback is greatly appreciated and motivates us to maintain our high standards. Thank you for choosing us as your pest control provider.

Jun. 5th, 2024

star star star star star

abby foley

Sebastian did a great job! He was good about spraying inside and out. He was also efficient

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Sebastian met your expectations with his thorough and efficient service. Our team is committed to providing the best care for your home, both inside and out. We look forward to serving you again in the future.

Jun. 5th, 2024

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Alan Kenney

I really appreciate how they communicate and that you get exactly what they say they will do.

7 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our commitment to clear communication and delivering on our promises has met your expectations. Our team always strives to provide transparent and reliable service, and it's rewarding to know that this resonates with our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Gwen Daniels

Josh was so personable and professional! He answered all my questions and did a great job.

7 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Josh's efforts. We're thrilled to hear that he provided you with the excellent service we strive for. Your feedback is greatly appreciated, and we'll make sure to pass your compliments along to Josh. We look forward to serving you again in the future!

Jun. 5th, 2024

star star star star star

Roberto Atsumi

Izzy was very thorough explaining the process and attentive to our questions. 5 stars service!

7 months ago

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear that Izzy provided you with a 5-star service experience. Our team is dedicated to offering thorough and attentive support to answer all your questions. We look forward to serving you again in the future!

Jun. 5th, 2024

star star star star star

Tina Stifter Winsted, MN

Brian was very thorough, professional and helpful! We will absolutely recommend Rove!

8 months ago

Reply from Rove Pest Control

Thank you for your kind words and the glowing review! We're thrilled to hear that Brian's dedication and professionalism made a positive impact on your experience with Rove. Our team is committed to providing exceptional service, and it's rewarding to know that we've earned your recommendation. We look forward to serving you again in the future!

Jun. 5th, 2024

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Matt Treichel Saint Paul, MN

The technician parked in front of my house for about 5 mins and did not get out of his vehicle. I have physical evidence of unmarked snow leading to both exterior bait traps so I can prove they were not serviced. How many times has this happened when I wasn’t watching? I want a refund.

10 months ago

Reply from Rove Pest Control

Thank you for bringing this to our attention. We are glad you caught it. We have the service manager looking into the historical records for time spent on site. We have also scheduled for a technician to return and complete the service as it should have been. We will also be taking care of training and correction to ensure this does not happen again. We are sorry for the inconvenience and look forward to resolving the issue with you.

Jan. 9th, 2024

star star star star star

Amy Saucier (AMSaucie) Lakeville, MN

Great price and actually try to block off points of entry and fix the problem rather than put a bandaid over it.

10 months ago

Reply from Rove Pest Control

Thank you, Amy. Glad to hear you were pleased with how the service was done. We look forward to serving you in the future!

Jun. 21st, 2024

star star star star star

Philomene Hastings Maple Grove, MN

Heidi was on time, checked everything thoroughly. She was very professional, and found the mouse! :-)

11 months ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that Heidi provided you with timely and thorough service. Her professionalism is a point of pride for our team, and we're glad she could resolve your issue effectively. We appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.

Jul. 9th, 2024

star star star star star

Va Yang Maple Grove, MN

Orlando was very friendly when servicing my home! He was able to explain what he was doing and listened to my concerns.

11 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Orlando. We're delighted to hear that you received friendly and informative service. Our team is committed to providing clear communication and attentive care to address all of our customers' concerns. We look forward to serving you again in the future.

Jul. 9th, 2024

star star star star star

Debra Siebell

Talon is always professional when he comes and is willing to explain what he is doing and listens to my concerns.

11 months ago Edited July 18, 2024

Reply from Rove Pest Control

Thanks for letting us know there was a disconnect that needs resolved. We will contact you to find out some details so we can correct and train the technician that was misaligned, update nots on the account as needed to avoid any future issues, and set up a free follow up for whatever was not addressed. We look forward to learning more from you!

Dec. 1st, 2023

star star star star star

happert1 Minneapolis, MN

Sue was great! Actually, everybody that’s, has been really wonderful. Knowledgeable personable very much enjoyed it.

11 months ago

Reply from Rove Pest Control

Thank you, Glad to hear you were pleased with the service you received from Sue. We look forward to serving you again in the future.

Jul. 16th, 2024

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Chuck Evans Minneapolis, MN

I have had Rove Pest Control for a few years. Customer service got steadily bad the past couple of years. There service has been unacceptable, have tried multiple times to contact them for assistance. All I get is a call center. I would recommend using a different company strongly.

11 months ago

Reply from Rove Pest Control

We really appreciate those customers that have been with us over the years to provide perspectives on what is trending better and worse. This helps us adjust and fix things as we move forward. Our customer service team is in house which makes resolving customer service issues more direct than an outsourced situation. We would love to address the issues that have arisen. Please let us know what you have experienced at service@rovepc.com so we can not only fix things that will improve the experience for all of our clients, but also make things right on your end in particular. We look forward to hearing from you.

Nov. 27th, 2023

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Mary Jo Theis

Left with out checking bait stations in lower basement

1 month ago

Reply from Rove Pest Control

Oh no! Thank you for letting us know. Hopefully we don’t miss something in the future, but if it does happen, just give us a call. We will go back out free of charge to take care of it. We will reach out to you to get this fixed. We look forward to seeing you!

Oct. 17th, 2024

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Ruby Balfour

This company seems to really know what they are doing ! Each technician they have had come out have been so kind and knowledgeable!

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our team's expertise and kindness made a great impression. Our technicians are committed to providing exceptional service and sharing their knowledge with our customers. We appreciate your recognition of their hard work and look forward to serving you again in the future.

Aug. 23rd, 2024

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Stan Miller Albert Lea, MN

The support staff at Rove Pest Control were very helpful and friendly. They communicated with me effectively and followed up with me as promised.

8 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our team. We are thrilled to hear that our support staff provided you with the helpful and friendly service we strive for at Rove Pest Control. Effective communication and reliable follow-up are core to our customer service commitment. We look forward to serving you again in the future.

Jun. 7th, 2024

star star star star star

Timothy Kotlarek Wixom, MI

JB understands the problem we have with ants. He did find a possible place where they enter the house. I am addressing that area hope it works.

1 year ago

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Ignacio “Iggy” Garcia Gilbert, AZ

Courteous, listened to our pest issues and immediately went to work on making sure the proper pest barriers were set. No more scorpion issues!

1 year ago