Name: Rove Pest Control
Rating: 4.8

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Alejandro Cortez White Lake, MI

The technician did not attempt to present themselves even though i was home. I saw them work to remove the wasp nests but nothing else. They were here for a few minutes. I saw no application or treatment for insects on my property. I don't believe I will retain this service.

3 years ago

Reply from Rove Pest Control

Thank you for letting us know. I see that things are already set up in your account to have a free re-service done soon. Please give us a call if things are not done as they should. We stand behind our service and fully expect you will see the results you should get moving forward. Thank you and have a great day!

May. 17th, 2021

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Patricia Leahy

thanks for the thorough job and professionalism and answering all my questions. job well done. love this service, no spiders, no mice, no crawlling things.

3 years ago Edited August 21, 2024

Reply from Rove Pest Control

Talin will be excited to hear this, I look forward to sharing it with the team as well. Thank you for your support and keep us posted if you need anything else before we do our best to send Talin your way again!

May. 17th, 2021

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78Knucklez Phoenix, AZ

Only 3 visits in but zero issues and excellent pest control so far. Techs are very courteous and they never act like they got to leave before they even got here

3 years ago

Reply from Rove Pest Control

That is wonderful news, we want to keep that focus on you while we are there. If anything needs more of our focus before the next visit, just let us know. Otherwise, thank you for your business thus far and we look forward to providing many more. Have a wonderful week!

May. 11th, 2021

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Don Penrod Phoenix, AZ

Very professional very thorough and really friendly thank you for such a good job I would recommend you and your company to anyone looking for Pest Control

3 years ago

Reply from Rove Pest Control

That is a great stack of adjectives to share with the team to encourage them to keep serving in that direction. Thank you for your business and support.

May. 7th, 2021

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Tiffany Cooper

Good service! No complaints! He was on time.

2 months ago Edited October 24, 2024

Reply from Rove Pest Control

Thanks for letting us know that he failed to check in and that the knowledge and nice levels left room for improvement. We will reach out to you to go over everything and get things setup to improve training with that technician. We look forward to speaking with you!

Sep. 4th, 2024

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Kathy Anderson

Katie was friendly and respectful. Answered all my questions efficiently.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Katie provided you with friendly and efficient service. Our team is dedicated to offering respectful and thorough support, so it's rewarding to know that we've met your expectations. We look forward to assisting you again in the future.

Aug. 9th, 2024

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Michael Vegell

Great service. Awesome staff. Highly recommend.

2 months ago Edited October 22, 2024

Reply from Rove Pest Control

Thank you, Michael.

Aug. 9th, 2024

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darlis bell-grass

Daniel did a wonderful job getting rid of our bugs!

3 months ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that Daniel provided excellent service and effectively resolved your bug issue. Our team is committed to delivering top-notch pest control solutions, and it's always rewarding to know that our efforts have made a positive impact. We look forward to serving you again in the future.

Aug. 9th, 2024

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Laura Gerbec

The treatment was done in a timely manner.

3 months ago

Reply from Rove Pest Control

Glad to hear this, Laura.

Aug. 9th, 2024

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Niel

Explained what she was going to be doing

3 months ago

Reply from Rove Pest Control

Thank you.

Aug. 5th, 2024

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Brandii L

Jose was thorough and assessed the situations very well.

3 months ago Edited August 5, 2024

Reply from Rove Pest Control

Thank you.

Aug. 5th, 2024

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J Murphy

Nice kid! Asked good questions and was thorough

3 months ago

Reply from Rove Pest Control

Thank you, J. Glad to hear this and look forward to serving you in the future.

Jul. 30th, 2024

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Mary Jo Medjanyk

courteous and diligent in taking care of pests

3 months ago

Reply from Rove Pest Control

Thank you, Mary.

Jul. 24th, 2024

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Noelle

Amy was very friendly and provided the service we requested

3 months ago

Reply from Rove Pest Control

Thank you.

Jul. 16th, 2024

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Sarah Hughes

Prompt and professional with a great personality!

3 months ago

Reply from Rove Pest Control

Thank you, Sarah.

Jul. 18th, 2024

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Holly Ryan

Polite, friendly and efficient. Thank you

3 months ago

Reply from Rove Pest Control

Thank you, Holly. Glad to hear this!

Jul. 18th, 2024

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Tom Kroll

was very professional and helpful! quick and efficient,

3 months ago

Reply from Rove Pest Control

Thank you, Tom.

Jul. 18th, 2024

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Laura Bolz

Well, the ants on the sidewalk haven't returned yet. Thanks!

4 months ago

Reply from Rove Pest Control

Great to hear, Laura. Thank you for taking the time to leave a review. It means a lot to us.

Jul. 10th, 2024

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Rich Hafdahl

She was well organized and paid attention to detail when doing the treatment.

4 months ago

Reply from Rove Pest Control

Thank you, Rich.

Jul. 1st, 2024

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michael macomber

He was very good he was very professional. And did a great job

4 months ago

Reply from Rove Pest Control

Thank you, Michael.

Jun. 21st, 2024

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Nico Samuelson

Very pleased with the service. Sebastian was very professional.

4 months ago

Reply from Rove Pest Control

Thank you, Nico. We will be sure to pass this along to Sebastian. Have a great weekend!

Jun. 21st, 2024

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Lane & Ashley Swansson

John was so good with our 3yo son & explaining things to me.

4 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that John provided you and your son with such a positive experience. Our team is dedicated to offering clear and helpful communication, and it's wonderful to know that John's efforts resonated with you. We look forward to serving you again in the future!

Jun. 12th, 2024

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Debbie Dickson

Well, of course he is wonderful. He was all about business 100%

4 months ago

Reply from Rove Pest Control

Thank you, Debbie.

Jun. 12th, 2024

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Irma Kamperschroer

We have been satisfied with the technicians since we have been a customer.

4 months ago

Reply from Rove Pest Control

Thank you, Irma.

Jun. 12th, 2024

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Tony Rasmussen

very friendly and efficient. he also found a few wasp nests that I hadn't seen

4 months ago Edited June 12, 2024

Reply from Rove Pest Control

Thank you, Tony.

Jun. 12th, 2024

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Richard Sievers

The only thing was you did not have the equipment for the Bee hive. Very nice kid doing the work.

5 months ago

Reply from Rove Pest Control

I’m sorry we weren’t prepared yesterday. I checked your account and it looks like a follow up service was already set for today to get it taken care of. Keep us posted on any needs that pop up and we’ll pop out and keep things on track!

Jun. 7th, 2024

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Adura & Lisa L

Seemed likeable and professional. Actually communicated abouted pests.

5 months ago

Reply from Rove Pest Control

Thank you.

Jun. 12th, 2024

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Dave Smith

Jonah was very professional, efficient, and answered all my questions

5 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge the service you received from Jonah. We are thrilled to hear that he met your expectations with his professionalism and efficiency. Our team is committed to providing complete and thorough answers to all your inquiries. Your feedback is greatly appreciated and will be shared with Jonah and the rest of our staff. We look forward to serving you again in the future.

Jun. 12th, 2024

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Dave Moe

Daniel provided excellent service and is very knowledgeable.

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Daniel. We are thrilled to hear that you received excellent service and found Daniel to be knowledgeable. Our team is committed to providing high-quality service, and Daniel is a shining example of our dedication to customer satisfaction. We look forward to serving you again in the future.

Jun. 5th, 2024

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Janelle Hemauer

We were Very Pleased with His Through Services and Pleasant manner !!

5 months ago

Reply from Rove Pest Control

Thank you, Janelle.

Jun. 5th, 2024

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Doug Fontaine

Extra care was taken was taken on our first treatment, thank you

5 months ago

Reply from Rove Pest Control

Thank you, Doug! I'm glad your first service went well. Welcome to the Rove family!

Jun. 4th, 2024

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Melissa Williams

This is the best tech I had so far! Thanks for being so thorough!

5 months ago

Reply from Rove Pest Control

Thank you, Melissa! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Becky

Great training session today. Thanks for servicing our house.

5 months ago

Reply from Rove Pest Control

Thank you, Becky! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Barbara McLaughlin

Did survey and patched some holes and was done in less than 30 mo

5 months ago

Reply from Rove Pest Control

Thank you, Barbara! We're happy the patch job did the trick!

Jun. 4th, 2024

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chris amdahl

Excellent and knowledgeable service, have used Rove Pest Control for many years.

6 months ago

Reply from Rove Pest Control

Thank you for your continued trust in Rove Pest Control. We're delighted to hear that you've been satisfied with our knowledgeable service over the years. Our team is committed to providing the highest quality of service and we're grateful for the opportunity to serve you. Your positive feedback is greatly appreciated and motivates us to maintain our high standards. Thank you for choosing us as your pest control provider.

Jun. 5th, 2024

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abby foley

Sebastian did a great job! He was good about spraying inside and out. He was also efficient

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Sebastian met your expectations with his thorough and efficient service. Our team is committed to providing the best care for your home, both inside and out. We look forward to serving you again in the future.

Jun. 5th, 2024

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Alan Kenney

I really appreciate how they communicate and that you get exactly what they say they will do.

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our commitment to clear communication and delivering on our promises has met your expectations. Our team always strives to provide transparent and reliable service, and it's rewarding to know that this resonates with our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Gwen Daniels

Josh was so personable and professional! He answered all my questions and did a great job.

7 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Josh's efforts. We're thrilled to hear that he provided you with the excellent service we strive for. Your feedback is greatly appreciated, and we'll make sure to pass your compliments along to Josh. We look forward to serving you again in the future!

Jun. 5th, 2024

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Roberto Atsumi

Izzy was very thorough explaining the process and attentive to our questions. 5 stars service!

7 months ago

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear that Izzy provided you with a 5-star service experience. Our team is dedicated to offering thorough and attentive support to answer all your questions. We look forward to serving you again in the future!

Jun. 5th, 2024

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Tina Stifter Winsted, MN

Brian was very thorough, professional and helpful! We will absolutely recommend Rove!

8 months ago

Reply from Rove Pest Control

Thank you for your kind words and the glowing review! We're thrilled to hear that Brian's dedication and professionalism made a positive impact on your experience with Rove. Our team is committed to providing exceptional service, and it's rewarding to know that we've earned your recommendation. We look forward to serving you again in the future!

Jun. 5th, 2024

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Matt Treichel Saint Paul, MN

The technician parked in front of my house for about 5 mins and did not get out of his vehicle. I have physical evidence of unmarked snow leading to both exterior bait traps so I can prove they were not serviced. How many times has this happened when I wasn’t watching? I want a refund.

9 months ago

Reply from Rove Pest Control

Thank you for bringing this to our attention. We are glad you caught it. We have the service manager looking into the historical records for time spent on site. We have also scheduled for a technician to return and complete the service as it should have been. We will also be taking care of training and correction to ensure this does not happen again. We are sorry for the inconvenience and look forward to resolving the issue with you.

Jan. 9th, 2024

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Amy Saucier (AMSaucie) Lakeville, MN

Great price and actually try to block off points of entry and fix the problem rather than put a bandaid over it.

10 months ago

Reply from Rove Pest Control

Thank you, Amy. Glad to hear you were pleased with how the service was done. We look forward to serving you in the future!

Jun. 21st, 2024

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Philomene Hastings Maple Grove, MN

Heidi was on time, checked everything thoroughly. She was very professional, and found the mouse! :-)

10 months ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that Heidi provided you with timely and thorough service. Her professionalism is a point of pride for our team, and we're glad she could resolve your issue effectively. We appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.

Jul. 9th, 2024

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Va Yang Maple Grove, MN

Orlando was very friendly when servicing my home! He was able to explain what he was doing and listened to my concerns.

10 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Orlando. We're delighted to hear that you received friendly and informative service. Our team is committed to providing clear communication and attentive care to address all of our customers' concerns. We look forward to serving you again in the future.

Jul. 9th, 2024

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Debra Siebell

Talon is always professional when he comes and is willing to explain what he is doing and listens to my concerns.

11 months ago Edited July 18, 2024

Reply from Rove Pest Control

Thanks for letting us know there was a disconnect that needs resolved. We will contact you to find out some details so we can correct and train the technician that was misaligned, update nots on the account as needed to avoid any future issues, and set up a free follow up for whatever was not addressed. We look forward to learning more from you!

Dec. 1st, 2023

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happert1 Minneapolis, MN

Sue was great! Actually, everybody that’s, has been really wonderful. Knowledgeable personable very much enjoyed it.

11 months ago

Reply from Rove Pest Control

Thank you, Glad to hear you were pleased with the service you received from Sue. We look forward to serving you again in the future.

Jul. 16th, 2024

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Chuck Evans Minneapolis, MN

I have had Rove Pest Control for a few years. Customer service got steadily bad the past couple of years. There service has been unacceptable, have tried multiple times to contact them for assistance. All I get is a call center. I would recommend using a different company strongly.

11 months ago

Reply from Rove Pest Control

We really appreciate those customers that have been with us over the years to provide perspectives on what is trending better and worse. This helps us adjust and fix things as we move forward. Our customer service team is in house which makes resolving customer service issues more direct than an outsourced situation. We would love to address the issues that have arisen. Please let us know what you have experienced at service@rovepc.com so we can not only fix things that will improve the experience for all of our clients, but also make things right on your end in particular. We look forward to hearing from you.

Nov. 27th, 2023

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Maryam Becker

Jordan was a great technician and we were grateful for him and his expertise. We are still noticing some wasps where we sprayed so hopefully we will see resolution soon!

1 month ago

Reply from Rove Pest Control

Thanks for the feedback on Jordan. That is helpful and fun to share with him. On the wasps, if you aren't seeing a significant decrease by the end of this week, call us and we will schedule a free follow up to give them another shot. Have a great day!

Sep. 9th, 2024

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Timothy Kotlarek Wixom, MI

JB understands the problem we have with ants. He did find a possible place where they enter the house. I am addressing that area hope it works.

1 year ago

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Ignacio “Iggy” Garcia Gilbert, AZ

Courteous, listened to our pest issues and immediately went to work on making sure the proper pest barriers were set. No more scorpion issues!

1 year ago