Name: Rove Pest Control
Rating: 4.8

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Muhammed Turman Natick, MA

Ashley is professional and courteous. She explained all services and provided clear explanations for all items. Thank you!

5 years ago

Reply from Rove Pest Control

I will make sure and thank Ashley and encourage the team to keep up the well-needed communication. Thank you for your business and support!

May. 25th, 2021

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Marina Sun Marlborough, MA

Bill was amazing - he txted me to see if the time worked for me, then right before he came and even anticipated my request - THANK YOU, Bill!

5 years ago

Reply from Rove Pest Control

Bill hits the important details. He will appreciate hearing your comments. I'll share them with the team as well to make sure everyone is shooting for the best possible. Thank you for your feedback and support!

May. 20th, 2021

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Carlos Spinola Marlborough, MA

Amanda was very courteous, friendly and professional! She explained the whole process thoroughly and provided opportunity to ask her any questions!!

5 years ago Edited September 14, 2021

Reply from Rove Pest Control

Amanda is great to have around here, so it is comforting to know it is the same in the field. I will let her and the team know that it was appreciated and to keep it up. Thank you for your business and support!

May. 17th, 2021

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Ardith Bender

He was so. Knowledgeable and did the better than any of the other technicians who have come to our home!!

1 year ago

Reply from Rove Pest Control

Thank you so much, Ardith! We're thrilled to hear that your technician went above and beyond and stood out among the rest. We’ll be sure to share your kind words with the team. We appreciate your continued trust in us!

Jun. 12th, 2025

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N P

Daniel was communicative before his arrival, during the service and after. Very good service. Thank you Daniel!

1 year ago

Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that Daniel provided excellent communication and service throughout your visit. We'll be sure to pass along your appreciation to him—he'll be glad to know he made a great impression. Thanks again for choosing us! 🐜💪

May. 30th, 2025

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michael duenes

Dependable, reliable and I appreciate the free follow up treatment, if needed, with my annual contract.

1 year ago

Reply from Rove Pest Control

Hi Michael,

Thank you so much for your kind words! We're thrilled to hear that you find our service dependable and reliable. It's great to know the free follow-up treatments included with your annual contract have been helpful — we’re always here to ensure your home stays pest-free.

We truly appreciate your support and look forward to continuing to serve you!

May. 19th, 2025

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Rick Lamers

We've used Rove for a number of years. They have provided great service and have kept our home pest free!

1 year ago

Reply from Rove Pest Control

Hi Rick,

Thank you for being a loyal Rove customer over the years! We're so glad to hear that our service has helped keep your home pest-free. It means a lot to us to have your continued trust and support. We look forward to serving you for many more years to come!

May. 12th, 2025

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Susan Brown

Daniel was knowledgeable, told me what he was going to do inside and outside my house. Also very kind.

1 year ago

Reply from Rove Pest Control

Hi Susan,
Thank you for the great feedback! We're so glad to hear that Daniel took the time to explain everything and provided kind, knowledgeable service. Clear communication and professionalism are top priorities for us, and we’re happy that came through. We appreciate you choosing us!

May. 8th, 2025

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Larry

Came at the appointed time and date. I was not home but did see him on the cameras doing the pest control applications.

1 year ago

Reply from Rove Pest Control

Hi Larry,
Thanks for your feedback! We’re glad everything went smoothly and right on schedule. It's great to hear you were able to see the service in action, even while away. If you ever have questions or need a follow-up, we’re just a call away!

Apr. 24th, 2025

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Jim P

Talin did a thorough job of assessing source of carpet beatles and explaining what he was doing to get rid of them.

1 year ago

Reply from Rove Pest Control

Thank you for your great feedback, Jim! We're glad to hear Talin provided a thorough assessment and took the time to explain the treatment process for the carpet beetles. Clear communication and effective solutions are always our priorities. We appreciate you choosing us and are here if you need anything moving forward!

Apr. 15th, 2025

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Mary Vasilis

He was very thorough and explained the process. He took extra time to let me know the process a d made recommendations.

1 year ago

Reply from Rove Pest Control

Thank you for your thoughtful feedback, Mary! We're so glad to hear that our technician was thorough, took the time to explain the process, and offered helpful recommendations. Providing clear communication and quality service is always our goal. If you have any further questions or need anything, we're just a call away!

Apr. 15th, 2025

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Rose Taylor

You can’t beat the price and you can’t beat the service! We are so happy with Rove Pest Control!

1 year ago

Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that you’re happy with both our pricing and service — that’s exactly what we strive for at Rove Pest Control. We truly appreciate your support and look forward to keeping your home pest-free!

Apr. 8th, 2025

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Mark Sewall

Megan was very knowledgeable, very pleasant. She got right to the crux of the issue and addressed it.

1 year ago

Reply from Rove Pest Control

It sounds like Megan was a true professional, Mark! Her knowledge and pleasant demeanor must have made a big difference, especially when she identified and tackled the root of the issue so effectively. Having someone like her handle things must leave you feeling confident and satisfied with the results! Thank You! -Rove Pest Control

Mar. 27th, 2025

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Terri Mattson

Great service and attention to our property. Love the full report and explanation. Thank you for this treatment!!

1 year ago

Reply from Rove Pest Control

I'm so glad to hear you had a great experience! It’s always rewarding to know when everything goes smoothly and meets expectations. If you have any questions about the report or need further assistance in the future Please reach out.

Feb. 6th, 2025

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Nancy

Daniel took care of everything! Best ever! Very, very thorough!! I want him again next time .....

1 year ago Edited May 22, 2025

Reply from Rove Pest Control

Thank you, Nancy, for your kind words! We're thrilled to hear that you had a great experience with our service and that Sebastian always takes care of your concerns. Your feedback is greatly appreciated.

Best regards,
Rove Pest Control

Feb. 5th, 2025

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Sydney Eckert

Sebastian was super kind, helpful, and efficient. Thanks so much for keeping our house free of pests!

1 year ago

Reply from Rove Pest Control

Hi Sydney,

Thank you for your kind words! We're thrilled to hear that Sebastian provided super kind, helpful, and efficient service. Your feedback is greatly appreciated and will be shared with Sebastian and the team.

Best regards,
Rove Pest Control

Jan. 27th, 2025

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Jay Schroer

We haven't received our quarterly service since May. We haven't been billed since July so I guess that's good. Still, it'd be nice to get our service.

1 year ago

Reply from Rove Pest Control

Thank you for letting us know and we are very sorry that this happened. It looks like your account got frozen in the system, but we will get it reactivated. We will reach out to coordinate and make sure that everything is set up as it should be. We look forward to speaking with you.

Jan. 13th, 2025

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Kate Roth

The techs have been great other than one time. When that happened, Rove immediately responded and had someone come out the next day.

1 year ago

Reply from Rove Pest Control

We are glad to hear we were able to get things corrected when needed. Hopefully everything runs perfectly from here on out, but if anyone from the team ever comes up short again, just let us know and we will make it right. Have a wonderful holiday season!

Dec. 23rd, 2024

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Susan Larsen

Sam arrived in the dark. Not much to see at 5:30. We walked around outside and in garage and breezeway. But again not much to see. He was very polite.

1 year ago

Reply from Rove Pest Control

We are glad to hear he was polite. It also sounds like we need to get another look at things when the short winter days in MN aren't working against the eyes. We will reach out to get things squared away. Talk soon!

Dec. 12th, 2024

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Chris Karow

Nick did a great job of explaining things and letting me do a walk along to check all the bait stations.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback, Chris. We’re glad to hear that Nick took the time to explain everything clearly and allowed you to walk through the process of checking the bait stations. Transparency and thoroughness are important to us, and it’s great to know that Nick provided you with the information you needed. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Dec. 4th, 2024

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Julie Vander Louw

Jonah did a great job sweeping the eaves and knocking down paper wasp nests to get the outside looking clean again.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback, Julie. We’re so glad to hear that Jonah did such a thorough job cleaning the eaves and removing the paper wasp nests. It’s always our goal to help keep your home looking its best, and we’re happy to know Jonah’s efforts made a difference. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!

Nov. 27th, 2024

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John Schuster

covered shoes indoors and explained how the sprayers worked and how they charge them up before every visit.

1 year ago

Reply from Rove Pest Control

Thank you, John! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 11th, 2024

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Medin Melkamu

He is the the ONLY one from Rove who is respectful and professional of the techs who have treated my home. Five star.

1 year ago

Reply from Rove Pest Control

Thank you, Medin! We're so glad to hear that you had a great experience with our technician. Respect and professionalism are core values for us, and we truly appreciate you recognizing that. Your five-star feedback means a lot!

Nov. 7th, 2024

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Jim Smith

Technician showed up on time and was thorough with looking for areas of concern for keeping mice out of our home

1 year ago

Reply from Rove Pest Control

Thank you, Jim! We’re glad to hear the technician was on time and thorough in checking for potential entry points to keep mice out of your home. We appreciate your feedback!

Nov. 6th, 2024

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Patty Urlick

Prompt, professional with job appropriate knowledge. Very nice approach, Megan represents the company very well.

1 year ago

Reply from Rove Pest Control

Thank you for your wonderful feedback, Patty! We’re thrilled to hear that Megan provided prompt and professional service with a great approach. It’s fantastic to know she represents our company well and met your expectations. We appreciate your support and are here for you if you need anything else in the future!

Oct. 30th, 2024

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Mina M.

Sue was very attentive and addressed all my concerns. He treated all the areas I was concerned about.

1 year ago

Reply from Rove Pest Control

Thank you, Mina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 18th, 2024

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Kathy

Megan is a great technician. She is knowledgeable, thorough and personable. I appreciate her attention to detail.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Megan. We are thrilled to hear that her expertise and meticulous attention to detail stood out during your service. We look forward to serving you again in the future.

Oct. 7th, 2024

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David Schwartz

Tony is a great asset to Rove. Really appreciate his willingness to proactively communicate and his professionalism.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Tony's proactive communication and professionalism have made a significant impact on your experience with Rove. Our team is committed to providing exceptional service, and it's rewarding to know that our efforts are appreciated. We'll be sure to pass along your kind words to Tony.

Sep. 27th, 2024

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Doug Weber

We appreciated Sebastian's help and willingness to listen to/answer our questions, giving thorough explanations.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sebastian. We are thrilled to hear that he provided you with the attentive and informative service we strive for. Your feedback is invaluable to us, and we will ensure Sebastian receives the recognition he deserves. We look forward to serving you again in the future.

Sep. 27th, 2024

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Andrew Odens

Megan was pleasant and friendly. She asked about any concerns we had and took action to alleviate them.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Megan provided you with excellent service and addressed your concerns effectively. Our team is committed to ensuring a great experience for every customer, and it's wonderful to know that we've succeeded in making your visit a pleasant one. We look forward to serving you again soon!

Sep. 23rd, 2024

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Brandon Furry

Daniel did a great job, he was quick and thorough! Excited to see the results in the upcoming days, weeks, months!

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel's service met your expectations and was delivered with efficiency and attention to detail. Your anticipation for the results is contagious, and we're just as excited to see the positive changes. We're committed to quality service and your satisfaction is our top priority. Please feel free to reach out to us with any further comments or inquiries.

Aug. 23rd, 2024

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Mysticsimba

Showed great patience even when I tend do overexplain and talk. Showed up before hand and done in a timely manner.

1 year ago Edited September 11, 2024

Reply from Rove Pest Control

Thank you, Mysticsimba. Have a great weekend!

Aug. 16th, 2024

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TimD38

Friendly but more importantly, did a great job addressing my spider and ant issues that just started!

1 year ago

Reply from Rove Pest Control

Thank you, Tim! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 15th, 2024

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Jennifer Pelletier

We are very impressed with level of service and attention to detail that Rove provides its customers.

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge our commitment to service and attention to detail. We are thrilled to hear that you are impressed with our efforts. At Rove, we strive to provide an exceptional experience for every customer, and it's gratifying to know that our dedication is making a difference. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of excellence.

Aug. 9th, 2024

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Gwen Plaster

Dependable and thorough. Trustworthy- can have him go through the house alone to service it without worrying.

1 year ago Edited August 9, 2024

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician. We're delighted to hear that his professionalism and familiarity with your home have earned your trust. Our team is committed to providing thorough and personalized service, and it's reassuring to know that we've met your expectations. We appreciate your confidence in allowing our technician to navigate your home and address any concerns, and we look forward to continuing to serve you in the future.

Aug. 2nd, 2024

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David Quinn

Was on time and friendly. Resolved the issue. Was able to get them out in 2 days to treat a wasp nest.

2 years ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that our team's promptness and friendliness left a positive impression. It's our top priority to address issues like wasp nests efficiently and effectively. We appreciate you taking the time to acknowledge our service and look forward to assisting you in the future.

Jun. 21st, 2024

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Kim Pellett

This company has harassed our whole city the past few days. A whole thread of citizens saying this company showed up and would not leave upon request, ignored no solicitation signs, past 9pm. Rude and unprofessional. Couldn’t imagine working with this unethical company.

2 years ago

Reply from Rove Pest Control

I'm sorry you and your neighbors were treated that way. That is not in line with our training and policies. I will cover this with the sales team as a whole and if you would be kind enough to email me your address to robg@rovepc.com, I will be able to drill down to which rep needs further action. I apologize and appreciate your hep.

Jun. 12th, 2024

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Terri Stanton

My Tech called me 1/2 hour before he was going to be at my house. I always appreciate the reminder.

2 years ago Edited November 11, 2024

Reply from Rove Pest Control

Thank you, Terri! We're glad that you enjoy our staff and thanks for recommending us.

Jun. 4th, 2024

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Jeanette Tschida

Zack is knowledgeable, helpful, efficient. Answers all our questions. Great employee to have on the Rove team.

2 years ago

Reply from Rove Pest Control

Thank you, Jeanette! We appreciate your review. We value our customers and appreciate the time you took to share your experience. I'm Glad you were happy with the service Zack provided!

Jun. 4th, 2024

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Katie Goggins

Always friendly. Always asks if need anything new. So nice to our dogs and they are crazy. Good guy

2 years ago

Reply from Rove Pest Control

Thank you, Katie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Matt Taschner

Sue is awesome! He is so knowledgeable and was happy to help us through the process. Thank you so much!

2 years ago

Reply from Rove Pest Control

We're thrilled to hear that Sue provided you with exceptional service and expertise during your experience with us. It's always wonderful to know that our team members are making a positive impact and helping our customers navigate through the process with ease. We'll be sure to pass along your kind words to Sue. Thank you for taking the time to share your feedback!

Jun. 5th, 2024

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Jane Cox

The technician arrived during the scheduled time-frame, inquired about any issues we were currently experiencing, and did his work.

2 years ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with our service. We're delighted to hear that our technician met your expectations by arriving on time and addressing your concerns efficiently. Our team is committed to providing thorough and attentive service, and it's rewarding to know that this dedication is reflected in your visit. We appreciate your feedback and look forward to serving you again in the future.

Jun. 5th, 2024

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Tiffany Wenngatz

Knowledgeable, pleasant, friendly and well-mannered. Did a wonderful, thorough job of addressing my concerns!!

2 years ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear that our team's expertise and courteous service met your expectations and successfully addressed your concerns. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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D3VILDOG 72

Great customer service, and knowledgeable about what they are doing. Was able to answer all of my questions no problem.

2 years ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you had a satisfying experience with our customer service team. Our staff is committed to providing comprehensive and knowledgeable support to ensure all your questions are addressed. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Julie Larson

Knowledgeable, pleasant and efficient. I liked he used a mirror around our house to look for entry spots. Great job!

2 years ago

Reply from Rove Pest Control

Thank you, Julie.

Jun. 5th, 2024

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Caren Page Cathedral City, CA

Talin, our technician is great and very thorough. I would definitely recommend him to anyone. Actually I did!

2 years ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician, Talin. We are thrilled to hear that his thoroughness and expertise stood out during your service. Our team is committed to providing exceptional service, and it's always rewarding to know that we've made a difference. We appreciate your recommendation and look forward to serving you again in the future.

Jun. 5th, 2024

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Pete Bjurstrom

Austin was right on time and did an excellent job. He took care of everything we needed done and was very polite.

2 years ago Edited May 12, 2025

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Travis. We're thrilled to hear that he provided thorough answers to all of your questions and demonstrated our commitment to exceptional customer service by offering a follow-up visit. Your satisfaction is our top priority, and we look forward to being of service to you again in the future.

Jun. 5th, 2024

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Matt Treichel Saint Paul, MN

The technician parked in front of my house for about 5 mins and did not get out of his vehicle. I have physical evidence of unmarked snow leading to both exterior bait traps so I can prove they were not serviced. How many times has this happened when I wasn’t watching? I want a refund.

2 years ago

Reply from Rove Pest Control

Thank you for bringing this to our attention. We are glad you caught it. We have the service manager looking into the historical records for time spent on site. We have also scheduled for a technician to return and complete the service as it should have been. We will also be taking care of training and correction to ensure this does not happen again. We are sorry for the inconvenience and look forward to resolving the issue with you.

Jan. 9th, 2024

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Amy Saucier (AMSaucie) Lakeville, MN

Great price and actually try to block off points of entry and fix the problem rather than put a bandaid over it.

2 years ago

Reply from Rove Pest Control

Thank you, Amy. Glad to hear you were pleased with how the service was done. We look forward to serving you in the future!

Jun. 21st, 2024

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Philomene Hastings Maple Grove, MN

Heidi was on time, checked everything thoroughly. She was very professional, and found the mouse! :-)

2 years ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that Heidi provided you with timely and thorough service. Her professionalism is a point of pride for our team, and we're glad she could resolve your issue effectively. We appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.

Jul. 9th, 2024