Name: Rove Pest Control
Rating: 4.8

star star star_border star_border star_border

Stewart korn Baldwin, WI

I like the communication and detailed answers to my concerns with the ongoing issues. There was a recent service about a week later the whole side of my apartment building was covered in box elder bugs. Also there still an issue of bees in my soffit area.

4 years ago

Reply from Rove Pest Control

Thanks for letting us know about the situation there. Box elder bugs are swarming right now (and unfortunately in record numbers for the past 8 or so years). It will take some time for the products to work through them as some contact it and new ones fly in. I’ll notify customer service so they can get a follow up scheduled for the minimum wait time after the last application (EPA guidelines). Thanks for your business and have a great day!

Sep. 27th, 2021

star star star star star

Paul Minneapolis, MN

Prompt, professional and courteous. Called a day ago about box elders starting to become a problem and they were out the next day. Rove rocks

4 years ago

Reply from Rove Pest Control

We are glad we get to knock out those box elder bugs…they sure hit early this year. Enjoy the fall and thanks for being such an awesome customer!

Sep. 26th, 2021

star star star star star

Chuck Holm Minneapolis, MN

I was not pleased with my last service, so they provided this round free of charge. The technician was excellent and we are happy customers again.

4 years ago

Reply from Rove Pest Control

We are glad to hear things are back on track. Keep us posted if there is anything else that you need before your next visit. Have a great week & thanks for your feedback and business!

Aug. 17th, 2021

star star star star star

Mark Minneapolis, MN

This re-treatment went well with Jonah's conscientious listening to my concerns, answering questions and then servicing our property.

4 years ago

Reply from Rove Pest Control

That is very helpful to hear. I look forward to sharing this with Jonah and the team. It is fun to hear when their efforts are impactful. Thank you for your business and support. Have a great week!

Aug. 9th, 2021

star star star star star

Cheryl Eliason Saint Paul, MN

Both technicians were fantastic, listening to my concerns and letting me know what they were going to do. Very professional. Very personable.

4 years ago

Reply from Rove Pest Control

That is wonderful to hear, thanks for sharing! Let us know if you have any other items we can help with. Enjoy your weekend!

Aug. 5th, 2021

star star_border star_border star_border star_border

Pat Winge Middleton, WI

Person was at my home for less that 15 minute. We have her on camera, she rang the door bell, left her card. Walked to the vehicle got her sprayer on. Sprayed the front door area from 10-15 feet away never even entered the porch. Walked around back and sprayed part of one door. We have two patio doors. She never sprayed or wiped down any cob webs. What a rip off.

4 years ago

Reply from Rove Pest Control

We are very sorry that the service wasn't performed as it should have been. All of our services come with a guarantee. We will return and complete the service as it should have been free of charge. I have already notified customer service so they can reach out to you and get anything coordinated that needs to be. Anytime there is an issue or simply a need that arises, just give us a call and we will take care of it. Thanks & we look forward to seeing you soon.

Jun. 1st, 2021

star star star star star

Muhammed Turman Natick, MA

Ashley is professional and courteous. She explained all services and provided clear explanations for all items. Thank you!

4 years ago

Reply from Rove Pest Control

I will make sure and thank Ashley and encourage the team to keep up the well-needed communication. Thank you for your business and support!

May. 25th, 2021

star star star star star

Marina Sun Marlborough, MA

Bill was amazing - he txted me to see if the time worked for me, then right before he came and even anticipated my request - THANK YOU, Bill!

4 years ago

Reply from Rove Pest Control

Bill hits the important details. He will appreciate hearing your comments. I'll share them with the team as well to make sure everyone is shooting for the best possible. Thank you for your feedback and support!

May. 20th, 2021

star star star star star

Carlos Spinola Marlborough, MA

Amanda was very courteous, friendly and professional! She explained the whole process thoroughly and provided opportunity to ask her any questions!!

4 years ago Edited September 14, 2021

Reply from Rove Pest Control

Amanda is great to have around here, so it is comforting to know it is the same in the field. I will let her and the team know that it was appreciated and to keep it up. Thank you for your business and support!

May. 17th, 2021

star star star star star

Tamara Rusch

On time and quick! Respected that we had a sleeping baby in the house and communicated by text.

9 months ago

star star star star star

John Baron

Daniel provided great service and took care of all the concerns we mentioned to him.

9 months ago

star star star star star

Jody Wollmuth

very friendly and answered all my questions. Feel very competent with her service.

10 months ago

Reply from Rove Pest Control

Thank you, Jody! We're so glad to hear you had a great experience. It’s wonderful knowing our team member was friendly, informative, and left you feeling confident in the service. We appreciate your trust in Rove Pest Control!

Jun. 12th, 2025

star star star star star

pama dispatch

Great Job by Technician!looke like he was in focus of wll the spots that needed to br hit👍

10 months ago

Reply from Rove Pest Control

Thank you, Pama! We're so glad to hear your technician did a great job and was focused on treating all the right areas. We appreciate your feedback and are happy to have you as part of the Rove family!

Jun. 12th, 2025

star star star star star

Troy Mcnamara

Applicator did a great job. Answered all my questions and took care of all of our concerns.

10 months ago

Reply from Rove Pest Control

Thank you, Troy! We’re happy to hear your applicator did a great job and took the time to address all your questions and concerns. We appreciate your trust in Rove Pest Control and look forward to continuing to serve you!

Jun. 12th, 2025

star star star star star

Kathy Engesser

Everything. Our rep, Daniel J, was wonderful. Professional, friendly, informative and on time.

10 months ago

Reply from Rove Pest Control

Hi Kathy,
Thank you so much for your kind words! We're thrilled to hear that Daniel J. provided you with such a positive experience. Being professional, friendly, and informative is exactly what we strive for, and we're glad Daniel made a great impression. We truly appreciate your support and look forward to continuing to serve you!

May. 22nd, 2025

star star star star star

The Cove

Daniel did a great job. He let us know exactly what he did and he worked quickly. Thanks Daniel!

10 months ago

Reply from Rove Pest Control

Hi there,

Thank you for the great feedback! We're so glad to hear Daniel did a great job and kept you informed throughout the process. We’ll be sure to pass along your kind words to him — he’ll really appreciate it!

Thanks again for choosing us, and don’t hesitate to reach out if you ever need anything.

May. 19th, 2025

star star star star star

Alice Duncanson

Talin does a great job!! I had other reps from Rove but Talin found my problem on his first visit.

11 months ago

Reply from Rove Pest Control

Thank you so much for your kind feedback! We’re thrilled to hear that Talin was able to identify the issue so quickly and provide the effective service you needed. We’re proud to have him on the Rove team, and we’ll be sure to share your comments with him. We're always here if you need us!

May. 1st, 2025

star star star star star

Michelle Magelssen

Cody is the best, he is very knowledgeable and has extremely good customer service.

11 months ago

Reply from Rove Pest Control

Hi Michelle,
Thank you so much for the wonderful feedback! We’re thrilled to hear that Cody’s knowledge and excellent customer service made such a positive impact. We’ll be sure to pass along your kind words to him!

Apr. 24th, 2025

star star star star star

rosanne bravo-thiel

Sang K was very professional and answered all my questions. He did a great job. Thank you

11 months ago

Reply from Rove Pest Control

Hi Rosanne,
Thank you for the kind words! We’re so glad to hear Sang K provided professional service and took the time to answer all your questions. We’ll be sure to pass along your thanks—he’ll appreciate it! Don’t hesitate to reach out if you ever need us again.

Apr. 24th, 2025

star star star star_border star_border

Estelle Jensen

I was unaware anybody came by, wasn’t given a time frame, and have usually had the technician come inside to check the indoor traps.

11 months ago

Reply from Rove Pest Control

Thank you for letting us know we had a disconnect. We will reach out to make sure your service notifications are set up right and get a free return visit schedule to take care of the inside. We look forward to speaking with you!

Apr. 17th, 2025

star star star star star

Jim P

Talin did a thorough job of assessing source of carpet beatles and explaining what he was doing to get rid of them.

1 year ago

Reply from Rove Pest Control

Thank you for your great feedback, Jim! We're glad to hear Talin provided a thorough assessment and took the time to explain the treatment process for the carpet beetles. Clear communication and effective solutions are always our priorities. We appreciate you choosing us and are here if you need anything moving forward!

Apr. 15th, 2025

star star star star star

Mary Vasilis

He was very thorough and explained the process. He took extra time to let me know the process a d made recommendations.

1 year ago

Reply from Rove Pest Control

Thank you for your thoughtful feedback, Mary! We're so glad to hear that our technician was thorough, took the time to explain the process, and offered helpful recommendations. Providing clear communication and quality service is always our goal. If you have any further questions or need anything, we're just a call away!

Apr. 15th, 2025

star star star star star

Rose Taylor

You can’t beat the price and you can’t beat the service! We are so happy with Rove Pest Control!

1 year ago

Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that you’re happy with both our pricing and service — that’s exactly what we strive for at Rove Pest Control. We truly appreciate your support and look forward to keeping your home pest-free!

Apr. 8th, 2025

star star star star star

Mark Sewall

Megan was very knowledgeable, very pleasant. She got right to the crux of the issue and addressed it.

1 year ago

Reply from Rove Pest Control

It sounds like Megan was a true professional, Mark! Her knowledge and pleasant demeanor must have made a big difference, especially when she identified and tackled the root of the issue so effectively. Having someone like her handle things must leave you feeling confident and satisfied with the results! Thank You! -Rove Pest Control

Mar. 27th, 2025

star star star star star

Terri Mattson

Great service and attention to our property. Love the full report and explanation. Thank you for this treatment!!

1 year ago

Reply from Rove Pest Control

I'm so glad to hear you had a great experience! It’s always rewarding to know when everything goes smoothly and meets expectations. If you have any questions about the report or need further assistance in the future Please reach out.

Feb. 6th, 2025

star star star star star

Nancy

Daniel took care of everything! Best ever! Very, very thorough!! I want him again next time .....

1 year ago Edited May 22, 2025

Reply from Rove Pest Control

Thank you, Nancy, for your kind words! We're thrilled to hear that you had a great experience with our service and that Sebastian always takes care of your concerns. Your feedback is greatly appreciated.

Best regards,
Rove Pest Control

Feb. 5th, 2025

star star star star star

Sydney Eckert

Sebastian was super kind, helpful, and efficient. Thanks so much for keeping our house free of pests!

1 year ago

Reply from Rove Pest Control

Hi Sydney,

Thank you for your kind words! We're thrilled to hear that Sebastian provided super kind, helpful, and efficient service. Your feedback is greatly appreciated and will be shared with Sebastian and the team.

Best regards,
Rove Pest Control

Jan. 27th, 2025

star star star star_border star_border

Jay Schroer

We haven't received our quarterly service since May. We haven't been billed since July so I guess that's good. Still, it'd be nice to get our service.

1 year ago

Reply from Rove Pest Control

Thank you for letting us know and we are very sorry that this happened. It looks like your account got frozen in the system, but we will get it reactivated. We will reach out to coordinate and make sure that everything is set up as it should be. We look forward to speaking with you.

Jan. 13th, 2025

star star star star star_border

Kate Roth

The techs have been great other than one time. When that happened, Rove immediately responded and had someone come out the next day.

1 year ago

Reply from Rove Pest Control

We are glad to hear we were able to get things corrected when needed. Hopefully everything runs perfectly from here on out, but if anyone from the team ever comes up short again, just let us know and we will make it right. Have a wonderful holiday season!

Dec. 23rd, 2024

star star star star_border star_border

Susan Larsen

Sam arrived in the dark. Not much to see at 5:30. We walked around outside and in garage and breezeway. But again not much to see. He was very polite.

1 year ago

Reply from Rove Pest Control

We are glad to hear he was polite. It also sounds like we need to get another look at things when the short winter days in MN aren't working against the eyes. We will reach out to get things squared away. Talk soon!

Dec. 12th, 2024

star star star star star

Chris Karow

Nick did a great job of explaining things and letting me do a walk along to check all the bait stations.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback, Chris. We’re glad to hear that Nick took the time to explain everything clearly and allowed you to walk through the process of checking the bait stations. Transparency and thoroughness are important to us, and it’s great to know that Nick provided you with the information you needed. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Dec. 4th, 2024

star star star star star

Julie Vander Louw

Jonah did a great job sweeping the eaves and knocking down paper wasp nests to get the outside looking clean again.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback, Julie. We’re so glad to hear that Jonah did such a thorough job cleaning the eaves and removing the paper wasp nests. It’s always our goal to help keep your home looking its best, and we’re happy to know Jonah’s efforts made a difference. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!

Nov. 27th, 2024

star star star star star

John Schuster

covered shoes indoors and explained how the sprayers worked and how they charge them up before every visit.

1 year ago

Reply from Rove Pest Control

Thank you, John! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 11th, 2024

star star star star star

Medin Melkamu

He is the the ONLY one from Rove who is respectful and professional of the techs who have treated my home. Five star.

1 year ago

Reply from Rove Pest Control

Thank you, Medin! We're so glad to hear that you had a great experience with our technician. Respect and professionalism are core values for us, and we truly appreciate you recognizing that. Your five-star feedback means a lot!

Nov. 7th, 2024

star star star star star

Jim Smith

Technician showed up on time and was thorough with looking for areas of concern for keeping mice out of our home

1 year ago

Reply from Rove Pest Control

Thank you, Jim! We’re glad to hear the technician was on time and thorough in checking for potential entry points to keep mice out of your home. We appreciate your feedback!

Nov. 6th, 2024

star star star star star

Patty Urlick

Prompt, professional with job appropriate knowledge. Very nice approach, Megan represents the company very well.

1 year ago

Reply from Rove Pest Control

Thank you for your wonderful feedback, Patty! We’re thrilled to hear that Megan provided prompt and professional service with a great approach. It’s fantastic to know she represents our company well and met your expectations. We appreciate your support and are here for you if you need anything else in the future!

Oct. 30th, 2024

star star star star star

Mina M.

Sue was very attentive and addressed all my concerns. He treated all the areas I was concerned about.

1 year ago

Reply from Rove Pest Control

Thank you, Mina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 18th, 2024

star star star star star

Kathy

Megan is a great technician. She is knowledgeable, thorough and personable. I appreciate her attention to detail.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Megan. We are thrilled to hear that her expertise and meticulous attention to detail stood out during your service. We look forward to serving you again in the future.

Oct. 7th, 2024

star star star star star

David Schwartz

Tony is a great asset to Rove. Really appreciate his willingness to proactively communicate and his professionalism.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Tony's proactive communication and professionalism have made a significant impact on your experience with Rove. Our team is committed to providing exceptional service, and it's rewarding to know that our efforts are appreciated. We'll be sure to pass along your kind words to Tony.

Sep. 27th, 2024

star star star star star

Doug Weber

We appreciated Sebastian's help and willingness to listen to/answer our questions, giving thorough explanations.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sebastian. We are thrilled to hear that he provided you with the attentive and informative service we strive for. Your feedback is invaluable to us, and we will ensure Sebastian receives the recognition he deserves. We look forward to serving you again in the future.

Sep. 27th, 2024

star star star star star

Andrew Odens

Megan was pleasant and friendly. She asked about any concerns we had and took action to alleviate them.

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Megan provided you with excellent service and addressed your concerns effectively. Our team is committed to ensuring a great experience for every customer, and it's wonderful to know that we've succeeded in making your visit a pleasant one. We look forward to serving you again soon!

Sep. 23rd, 2024

star star star star star

Brandon Furry

Daniel did a great job, he was quick and thorough! Excited to see the results in the upcoming days, weeks, months!

1 year ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel's service met your expectations and was delivered with efficiency and attention to detail. Your anticipation for the results is contagious, and we're just as excited to see the positive changes. We're committed to quality service and your satisfaction is our top priority. Please feel free to reach out to us with any further comments or inquiries.

Aug. 23rd, 2024

star star star star star

Mysticsimba

Showed great patience even when I tend do overexplain and talk. Showed up before hand and done in a timely manner.

1 year ago Edited September 11, 2024

Reply from Rove Pest Control

Thank you, Mysticsimba. Have a great weekend!

Aug. 16th, 2024

star star star star star

TimD38

Friendly but more importantly, did a great job addressing my spider and ant issues that just started!

1 year ago

Reply from Rove Pest Control

Thank you, Tim! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 15th, 2024

star star star star star

Jennifer Pelletier

We are very impressed with level of service and attention to detail that Rove provides its customers.

1 year ago

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge our commitment to service and attention to detail. We are thrilled to hear that you are impressed with our efforts. At Rove, we strive to provide an exceptional experience for every customer, and it's gratifying to know that our dedication is making a difference. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of excellence.

Aug. 9th, 2024

star star star star star

Gwen Plaster

Dependable and thorough. Trustworthy- can have him go through the house alone to service it without worrying.

1 year ago Edited August 9, 2024

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician. We're delighted to hear that his professionalism and familiarity with your home have earned your trust. Our team is committed to providing thorough and personalized service, and it's reassuring to know that we've met your expectations. We appreciate your confidence in allowing our technician to navigate your home and address any concerns, and we look forward to continuing to serve you in the future.

Aug. 2nd, 2024

star star star star star

David Quinn

Was on time and friendly. Resolved the issue. Was able to get them out in 2 days to treat a wasp nest.

1 year ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that our team's promptness and friendliness left a positive impression. It's our top priority to address issues like wasp nests efficiently and effectively. We appreciate you taking the time to acknowledge our service and look forward to assisting you in the future.

Jun. 21st, 2024

star star_border star_border star_border star_border

Kim Pellett

This company has harassed our whole city the past few days. A whole thread of citizens saying this company showed up and would not leave upon request, ignored no solicitation signs, past 9pm. Rude and unprofessional. Couldn’t imagine working with this unethical company.

1 year ago

Reply from Rove Pest Control

I'm sorry you and your neighbors were treated that way. That is not in line with our training and policies. I will cover this with the sales team as a whole and if you would be kind enough to email me your address to robg@rovepc.com, I will be able to drill down to which rep needs further action. I apologize and appreciate your hep.

Jun. 12th, 2024

star star star star star

Terri Stanton

My Tech called me 1/2 hour before he was going to be at my house. I always appreciate the reminder.

1 year ago Edited November 11, 2024

Reply from Rove Pest Control

Thank you, Terri! We're glad that you enjoy our staff and thanks for recommending us.

Jun. 4th, 2024

star star star star star

Jeanette Tschida

Zack is knowledgeable, helpful, efficient. Answers all our questions. Great employee to have on the Rove team.

1 year ago

Reply from Rove Pest Control

Thank you, Jeanette! We appreciate your review. We value our customers and appreciate the time you took to share your experience. I'm Glad you were happy with the service Zack provided!

Jun. 4th, 2024