Rove Pest Control

Name: Rove Pest Control
Rating: 4.8

4.8

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621 User Reviews

9.1

Overall Score

1-(844) 322-3720

4.8

star star star star star

621 User Reviews

9.1

Overall Score

1-(844) 322-3720

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The Good

The Bad

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Company Details

Wildlife Control

Lawn Services

Yes

Time in Business

18 Years

Company Headquarters

7800 3rd St N Suite 1000 Oakdale, MN 55128

Number of Reviews 621

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Rove Pest Control

Rove's pest-control professionals respect you and your home, but show little respect to trespassing pests who venture into your home or business.

Rove's proven methods and products rid your home of unwanted intruders including ants, bed bugs, carpenter ants, mice, roaches, spiders, wasps, and many more.

Whatever the pest, we are the solution!

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $200. Yes, it's really that simple.

Learn More About Our Guarantee

Author: Kalicia Bateman

LAST UPDATED: December 18th, 2024

Rove Pest Control is a residential and commercial pest control service that has been treating a wide variety of pest problems since 2006. The company provides exterminator services in Arizona, Massachusetts, Minnesota, Michigan, and Wisconsin, employs an Associate Certified Entomologist, and is QualityPro Accredited.

Highlight: 2022 Best Company Sustainability Award Recipient

Rove Pest Control is a recipient of the 2022 Best Company Sustainability Award for its eco-friendly initiatives, such as paperless billing and sustainability training for employees. Rove is committed to keeping its customers and the environment safe.

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The Good

Long List of Covered Pests
Thorough Residential Treatment
Specialty Services
Certifications and Accreditations

Long List of Covered Pests

Rove Pest Control roves a range of common household pests that include a number on insects, arachnids, and rodents:

Ants (carpenter ants, little black ants, fire ants)
Spiders (black widow spiders, brown recluse spiders)
Rodent control (mice, voles, rats, moles)
Parasites (fleas, ticks, bed bugs, mosquitoes)
Beetles (Asian beetles, Japanese beetles)
Stinging insects (wasps, bees, hornets)
Cockroaches
Box Elder bugs
Centipedes and millipedes
Silverfish
Crickets
Earwigs

Thorough Residential Treatment

To combat infestation and the arrival of unwanted pests, Rove Pest Control provides a thorough treatment of the home’s interior, exterior, and surrounding area:

Interior — Full inspection of the home’s interior, including cracks and crevices, to determine existing and potential nesting sites and pest traffic; pesticide is administered in a way that dramatically reduces the risk to people and pets, and maximizes the effect on insects and other home invaders.
Exterior — Targets areas immediately surrounding the home, possible nest sites and entry points.
Eaves and Soffits — Treats protective overhangs that often act as protection for nests, webs, and pest homes. Products are applied to not only eliminate problem sites, but also prevent pests from returning.
Home and Yard — Pest control treatment that extends beyond the borders or the home to examine the lawn and garden for potential hot spots.

Rove Pest Control also offers customers a satisfaction guarantee: if any of the pest control company’s seasonal treatments do not meet the customer’s standard, or if pests return, Rove Pest Control will provide a retreatment of affected areas at no cost to the homeowner or business owner.

Specialty Services

The company provides a few specialty services for particularly difficult pests:

Bed Bug Control — Rove Pest Control employs a state-of-the-art heat treatment program that completely and safely eradicates bed bugs at every stage of their life cycle from the affected areas. This service is available in all states Rove Pest Control operates in.
Mosquito Control — Rove Pest Control conducts a three-pronged approach to mosquito treatment and removal, starting with a preventative treatment that explores necessary adjustments that need to be made to stop mosquitoes from reproducing in and swarming the home or business. The pest control company will then work on larva control and adult mosquito control as part of its custom mosquito prevention program (not available in Michigan).
Tree and Shrub — The pest control service also covers pests that attack trees, shrubs, and flowers. This is done through a soil injection treatment that eliminates the insects without harming the plant or tree. Target insects include the following: Adelgids, Aphids, Black Vine Weevil Larvae, Eucalyptus Longhorned Borer, Flatheaded Borer, Bronze Birch Alder Borer, Japanese Beetles, Lace Bugs, Leaf Beetles, Leafhoppers, Leafminers, Mealybugs, Pine Tip Moth Larvae, Psyllids, Royal Palm Bugs, Sawfly Larvae, Soft Scales, White Grub Larvae and Whiteflies (not available in Michigan).

Certifications and Accreditations

Rove Pest Control has secured a number of certifications, accreditations, and industry partnerships since its founding in 2006, including the National Bed Bug Association, the National Pest Management Association, and the Board of Certified Entomologists.

More specifically, Rove Pest Control has been QualityPro accredited since 2017. The QualityPro accreditation program (sponsored by the NPMA) promotes and enforces high professional standards within the pest control industry. The company also employs an Associate Certified Entomologist (ACE) with at least five years of comprehensive pest management experience across a variety of applications. In short, Rove Pest Control is a true expert in the field, and prepared to handle any pest within its purview.

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The Bad

No Wildlife Control
No Termite Control
Limited Availability

No Wildlife Control

Unfortunately, Rove Pest Control does not offer wildlife control services — specifically birds, bats, raccoons, and other larger animals. Customers who report problems with larger game may have better luck contacting animal control.

No Termite Control

While the company does provide comprehensive bed bug treatment, the same can’t be said for termite control. Termites can be the source of major structural damage in a home and require a specialized team for treatment, removal, and repair. Leading pest control companies like Terminix make termite control a priority for both residential and commercial ventures.

Limited Availability

Rove Pest Control is only available in five states: Arizona, Massachusetts, Minnesota, Michigan, and Wisconsin. Its mosquito and tree service, meanwhile, is only available in Minnesota, Wisconsin, and Massachusetts. Promoting verified Rove Pest Control reviews from actual customers can be an effective way for the company to spread the word about its expertise and service quality.

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The Bottom Line

Home and business owners living within the Rove Pest Control service area can expect expert-driven pest control, quality seasonal treatments, and thorough specialty services for both interiors and exteriors. The company is only available in a few states, and customers looking for help with wildlife or termites will need to look elsewhere.

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We'll Introduce You!

Call our recommended rep over at Rove Pest Control below.

1-(844) 322-3720

Or you can visit Rove Pest Control's website.

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Rove Pest Control Frequently Asked Questions

Does the company have an Associate Certified Entomologist?

Yes, Rove has multiple staff members who have achieved this level of certification along with other specialty credentials.

Why is having an Associate Certified Entomologist important?

Many companies just achieve the minimum requirements to operate. Having an Associate Certified Entomologist shows that the company keeps people in place that are looking to learn the latest and greatest in the world of pest control. Having more knowledge to protect your home, business, and family is valuable.

Does having pest control service help or hurt the value of my home?

Having pest control in place helps protect the value of the home. Whether you are considering disease carrying pests, rodents chewing through wires, or carpenter ants excavating galleries in the walls, there are plenty of pest threats that are good to keep away. Additionally, having a service record helps provide peace of mind for new buyers at the time of transfer.

What if I don’t have any pests right now?

You are on the right track and should get something in place to keep it that way. Yards and homes are constantly changing with the seasons as well as the pest populations around the home. Having a plan in place ahead of issues saves money in both service and pest damage avoidance.

What questions should I ask when choosing a company?

The most important things to find out how the plan will be tailored to your specific needs, what precautions and preparations need to be taken, what to watch out for after service, and if there is a guarantee on service.

Do you have to have a license to do pest control?

While anyone can perform pest control (technically stepping on a spider is a form of pest control), a pest control license is required to perform pest control service for hire. Certification requirements vary from state to state, but Rove stays ahead of all state requirements with licensing, furthering education, and internal certification.

How do I know if I need regular pest control service?

From phone consultations to web chats to on-site inspections and analysis, Rove digs in to find the answer for you. Some homes just need seasonal monitoring. Some businesses need weekly attention to keep things on track. The company will customize a plan for you that keeps pests off the radar.

Is service guaranteed?

Pests can be tricky as surroundings change; even weather can cause shifts in pest populations. Rove understands the importance of having coverage for unforeseen circumstances and guarantees its work even if it is a neighbor’s poor decision that drives pests your way.

Is it safe?

Rove targets the places that pests nest, rest, and travel. This keeps the products out of contact with people and pets. Additionally, the company utilizes products that are designed for use indoors in residences including in sensitive areas such as hospitals, rest homes, and food preparation areas.

Do I have to be home for service?

Most pests can be completely treated from the exterior. Rove has several tools that allows it to access the cracks and crevices that insects, arachnids, and rodents use to access the home. This allows the company's professionals to get products where the creatures are nesting and penetrating as well as treat the source population. With its exterior services, Rove guarantees the inside so you can have peace of mind knowing you can call the company back if anything needs to be addressed inside.

Learn More About Our Guarantee

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User Reviews

Star Rating

4.8

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621 Reviews

Review Breakdown

5 grade

91%

4 grade

3 grade

2 grade

1 grade

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Value

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Quality

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Service

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Featured Review

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Deb S. Minneapolis, MN

Matt was on time. He followed any Covid protocols by asking me a few questions. He was respectful and professional. He found the problem and took appropriate action. Of course we will monitor to make sure we have no further issue! So far very pleased with the service. One other thing to mention. THANK you for actually answering your phone versus throw me into a voicemail!

3 years ago

Reply from Rove Pest Control

It seems like Matt took great care of things. That is great to hear & I look forward to thanking him for it personally and sharing the experience with the team. Thank you for your business and support and for taking the time to let us know how it went. It makes such a big difference. If anything needs more attention, just let us know. Have a great day!

Nov. 4th, 2021

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Vicki W

Jose has been here before and I can tell you he is one of the nicest technicians that Rove has sent here over the past couple of years. Great communication skills and customer service. Definitely a five star but would give six if I could. Thank you, Jose. Have a Merry Christmas!

2 days ago

Reply from Rove Pest Control

Hi Vicki,

Thank you for your glowing review! We're thrilled to hear that Jose has consistently provided excellent service and that his communication skills and customer service have made such a positive impression. Your kind words and five-star rating (or should we say six-star?) mean a lot to us and to Jose.

Wishing you a Merry Christmas and a wonderful holiday season!

Best regards,

Rove Pest Control

Dec. 18th, 2024

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Ken Sevald

We hired Rove because we were having a bee infestation. The bees were getting into the basement of our storeroom and we would get about a dozen a day come upstairs. We could close storeroom door to contain them. We had Rove come out several times and the bees never left until late fall. I showed the tech all the dead bees in our storeroom and mentioned there must be a record of what has been done at our home in notes from Rove. He said they don't make notes and there are no notes. I didn't know what he was going to do so I said he may as well put a couple mouse traps in our basement and let me know what he did. He supposedly sprayed outside and plugged some spots, but next thing we knew was he was gone. It would have been nice to get a report from him on where he plugged spots and he never came in to put a couple traps in basement. I'm disappointed in having to pay $140.00 for this service.

1 week ago

Reply from Rove Pest Control

Thank you for letting us know the tech didn't complete the inside as requested. We will reach out to get this remedied. I will also have an account manager get your account updated with notes. As we move into the spring, if you are seeing continuing activity, please call us as often as every 2 weeks if needed. Services between your regular visits are free. I see we went out for one free service, but if something like wasps (or mice) are continuing, we ant to get back out there to address it. We look forward to connecting with you to get the service and notes on the right track!

Dec. 12th, 2024

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Pat S

Today was our first experience with Rove. We have signed up for a 1 year contract to handle our mouse problem. Jake was here within the scheduled time frame, and he listened carefully and answered our many questions patiently and clearly. He found and plugged some suspicious holes, and offered other suggestions for us to follow up on.

1 week ago

Reply from Rove Pest Control

Thank you for your feedback, Pat! We're delighted to hear that Jake provided such attentive and thorough service during your first experience with Rove Pest Control. It's great to know he was able to address your concerns and offer helpful suggestions. Your kind words will be shared with Jake and the rest of our team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Rove Pest Control!

Dec. 12th, 2024

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Darin

Nick was EXTREMELY helpful. Super nice and thorough. He walked me through the strategy and even went the extra mile by emptying several mice traps we found along the way. He also sealed up areas under my kitchen sink and together we FOUND and blocked the main entry point from my garage. I’d rate 10/5 stars if this review allowed me to. Thank you!! ⭐️⭐️⭐️⭐️⭐️

2 weeks ago

Reply from Rove Pest Control

Thank you so much for your glowing review, Darin! We're thrilled to hear that Nick provided such exceptional service. Going the extra mile and ensuring every detail is taken care of is exactly what we aim for. Your feedback will be shared with Nick and the rest of our team. We're here to keep your home pest-free and your experience top-notch. If you ever need anything else, don't hesitate to reach out. Thank you for choosing Rove Pest Control!

Dec. 6th, 2024

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Brenda Jandl

Megan was very through. I appreciated the suggestion for a second trap in the garage since the mice completely ate the food from the other trap in the garage.

5 days ago

Reply from Rove Pest Control

Hi Brenda,

Thank you so much for your kind words! We're thrilled to hear that Megan's thoroughness and suggestion for a second trap in the garage were helpful. It's great to know that we could assist you in addressing the mice issue effectively.

If you have any more concerns or need further assistance, please don't hesitate to reach out. We're here to help!

-Rove Pest Control

Dec. 17th, 2024

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Jennifer Bryce

Very thorough, very professional - we have used Rove for years, inside and out. Always working to prevent issues with insects and little critters, promptly show up if issues arise, and always get the job done. The techs are uniformly polite, well trained and communicate effectively.

2 weeks ago

Reply from Rove Pest Control

Thank you so much for your continued trust and loyalty, Jennifer! We're thrilled to hear that you've had such a positive experience with Rove Pest Control over the years. Our team takes great pride in being thorough, professional, and proactive in preventing pest issues. It's wonderful to know that our techs have consistently met your expectations with their politeness, training, and effective communication. Your feedback is greatly appreciated and motivates us to keep delivering top-notch service. If you ever need anything, we're just a call away!

Dec. 6th, 2024

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Jeffest

I would like to give an IMMENSE compliment to Daniel our technician. He was so professional and personable. He answered all of our questions and gave us peace of mind. He didnt make us feel judged and we trust that the work he did was exactly what we needed. Please send this up to leadership so they know how wonderful of an employee they have with Daniel

1 month ago

Reply from Rove Pest Control

Thank you for sharing such thoughtful feedback, Jeffest! Daniel will be so glad to hear how much his professionalism and care meant to you. We'll absolutely make sure leadership hears about the incredible impact he’s had. Your trust and kind words mean a lot!

Nov. 18th, 2024

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Ryan Polreis

The technician was outstanding. He was very helpful. He explained what he was doing and answered all questions that I had. I did find it alarming that he was not told about the active activity inside the residence. Seems like there is something lagging in the communication between dispatch and techs. :( the technician also did not call when he was en route like they said they would document.

1 month ago

Reply from Rove Pest Control

Thank you, Ryan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 11th, 2024

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Candy Dickhudt

Very thorough and knowledgeable about his work. Called and announced his arrival time and was agreeable and responsive to the needs of (us) the homeowner. We were very satisfied with his work.

2 weeks ago

Reply from Rove Pest Control

Thank you for your feedback, Candy. We’re so pleased to hear that the technician was thorough, knowledgeable, and responsive to your needs. Clear communication and providing excellent service are top priorities for us, and it’s wonderful to know we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We truly appreciate your satisfaction and trust in our work!

Dec. 4th, 2024

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Bruce Morgart

Sebastian did a good and thorough job. I pointed out potential problem areas and he gave them extra attention. Again, Rove has done a good job with our pest control needs. Sebastian deserves an A+ for his work.

4 weeks ago

Reply from Rove Pest Control

Thank you for your thoughtful feedback, Bruce! We’re so glad to hear that Sebastian took the time to give extra attention to the areas you pointed out and that you’re pleased with the thoroughness of his work. It’s great to know that Rove has been able to meet your pest control needs. We’ll be sure to pass along your kind words to Sebastian – he’ll be thrilled to hear he earned an A+ in your eyes. If you need any further assistance, we’re always here to help!

Nov. 22nd, 2024

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Terry Curtis

Jill, as usual, did an excellent job both inside and outside. She’s careful when applying the product and she make sure I stay away when she’s applying it. She tells me how full the bait boxes were. All in all she does an exceptional job.

1 month ago

Reply from Rove Pest Control

Thank you for your kind words, Terry! We’re so glad to hear that Jill consistently provides excellent service both inside and outside your home. It’s important to us that our technicians prioritize safety and keep you informed about the process. We appreciate your recognition of Jill’s exceptional work, and we’ll be sure to pass along your compliments. If you need anything else, just let us know!

Oct. 30th, 2024

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Kelsy Colbeth

David did such a great job in treating our home and explaining to us as homeowners what services he would be treating. I feel 100x more comfortable and at ease in my home now that David will be treating our home on an ongoing basis. I can't recommend him enough!

1 month ago

Reply from Rove Pest Control

Thank you so much for the wonderful review, Kelsy! We’re thrilled to hear that David made you feel comfortable and explained the treatment process clearly. Your peace of mind is our priority, and it’s great to know you’re confident in our ongoing services. We appreciate your recommendation and are here whenever you need us!

Oct. 25th, 2024

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Heather V

Thank you for your thorough summary of service . Mice have been very active around here and I was really glad to see how specific you were in your notes with the activity level and what preventative measures you took to help us with this. Thank you!

1 month ago

Reply from Rove Pest Control

Thank you, Heather! We really appreciate your feedback. It's great to hear that our detailed summary and preventative measures made a difference for you. If you have any more questions or need further assistance, we're here to help!

Oct. 23rd, 2024

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Walt

What a great person this guys is. We were at the doctors office because I’ve been sickly for a few days and we tried to meet u at the house with him, but we couldn’t make it in time. It didn’t really matter because he took care of our needs and sprayed for the pests that have been making us crazy. We already see a huge difference in the box elder bugs and Asian beetles attacking our home and squeezing into our house. WHAT A RELIEF IT IS TO SEE AND EXPERIENCE THAT RELIEF!! Thank you very much for all you do to make our lives more comfortable and pest free!!

2 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience! It's our top priority to provide timely and effective service, especially when our customers need it the most. Knowing that we could alleviate the stress of pest issues and contribute to making your home a more comfortable place brings us immense satisfaction. Thank you for taking the time to share your feedback, and we're here for any future needs you may have.

Oct. 11th, 2024

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Larry Nelson

We have had Orlando do our treatments on several occasions. He is always thorough, friendly and very personable. We feel very comfortable with him in our home and will continue to welcome his services. Thank you.

1 month ago

Reply from Rove Pest Control

Thank you, Larry! We’re so happy to hear that Orlando has consistently provided thorough, friendly, and personable service during his visits. It’s great to know that you feel comfortable having him in your home, and we truly appreciate your continued trust in his work. We look forward to continuing to serve you! Thanks again for the kind words!

Nov. 5th, 2024

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Heather Ferry

Jonah the technician from Rove Pest Control was friendly, timely, calm, knowledgeable and professional. He took time to listen and answer all my questions Thank you for protecting my home

1 month ago Edited December 6, 2024

Reply from Rove Pest Control

Thank you, Heather! We’re thrilled to hear that Nick made such a positive impact during your service. His attentiveness and care are exactly what we strive for. We’re glad your home is now pest-free and well protected for the future. If you need anything else, just let us know!

Oct. 23rd, 2024

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Jeffrey Lucas

The technician Hannah was very professional and efficient. She listened well to my concerns regarding moles in my yard and previous ants in the kitchen. Hannah provided service recommendations that made sense and agreed with industry best practices. Hannah walked with me over my entire yard to treat the active mole mounds. Along the way she educated me how moles live, tunnel and surface for food. She did a great job with a smile the whole time.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician, Hannah. We are thrilled to hear about her professionalism and efficiency, as well as her knowledgeable and friendly approach to addressing your concerns. Our team is committed to providing service that not only meets but exceeds industry standards, and it's gratifying to know that Hannah's efforts have made a difference in your yard's care. Your feedback is greatly appreciated and will be shared with Hannah and the rest of our team.

Sep. 13th, 2024

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Jacob Folks

Cody was super professional and came back to take care of an item that I called on. The turnaround time was only a day. I was really impressed with the responsiveness. The initial treatment wasn't perfect and missed something so it was really refreshing to see Rove react so quickly and focus on making things right and I really appreciated Cody coming out so quickly. Would highly recommend!

3 months ago

Reply from Rove Pest Control

Thank you for your kind words and high recommendation! We're thrilled to hear about your positive experience with Cody and the prompt service you received. Our team is dedicated to providing efficient and effective solutions, and we're glad we could swiftly address and rectify the issue to your satisfaction. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.

Sep. 13th, 2024

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Salvador Flores

Claire was wonderful she called ahead saying she was on her way and she Made it with in the time frame!! So nice and friendly She also explained the process and give me recommendations on what to do for better results She also offered to spray an especial treatment outside the perimeter of the house to take care of wasps and insects . I love it!! I definitely going to keep using Rove pest control ! Totally recommend it!!!

3 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Claire and her exceptional service. It's wonderful to know that her timely arrival, friendly demeanor, and informative guidance made a lasting impression. We're especially pleased that the additional treatment provided peace of mind against wasps and insects. Your recommendation is highly valued, and we look forward to continuing to serve your pest control needs.

Sep. 9th, 2024

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Dennis Karus

This was our first time we had to treat a"pest" issue and selected Rove Pest Control to take care of the issue. They did not disappoint. Our service technician Patriot did an outstanding job addressing our bee/wasp issue. He is personable, friendly, polite, knowledgeable, efficient and professional. He explained what the problem was, what he would do to remedy the situation and what we should expect after he treats the area. He communicates very well. I would recommend him and Rove Pest Control to anyone. Jesse scheduled our appointment and did a great job of explaining what a customer could expect from Rove Pest Control and what they would do to address our pest problem. He reviewed their price structure and the service program they offered. I could not be happier with my first interaction with Rove Pest Control. We will definitely utilize their services again in the future.

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback and for choosing Rove Pest Control for your first pest issue experience. We're thrilled to hear that Patriot provided you with excellent service and that Jesse was able to effectively communicate what to expect from our team. Your recommendation is greatly appreciated, and we look forward to serving you again in the future. Your satisfaction is our top priority, and it's customers like you that make our job truly rewarding.

Aug. 15th, 2024

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Ryan Wright

We were pleased to have Sebastian at the house today for quarterly service. Our main issue is with voles/mice. Sebastian filled the bait stations full after finding they were essentially empty. The previous technician had stocked them half full which was insufficient for spring/summer rodent activity. We have observed voles in the yard over the past month. Our bait stations need to be fully stocked at each visit. Sebastian also treated indoors for ants and outside for wasps, spiders, and other bugs. We appreciate the discussion and conversation with him regarding the service and the importance of filling the bait stations. Good to know we can call for treatments as needed between quarterly services.

4 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sebastian's service. We're delighted to hear that he addressed your concerns with voles and mice by thoroughly replenishing the bait stations. It's also great to know that you found value in the discussions about our services and the proactive measures we take against pests. Your feedback is invaluable, and we look forward to continuing to provide you with the highest level of service in the future. Please don't hesitate to reach out for any additional treatments needed between your regular visits.

Aug. 2nd, 2024

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Joliesha Khan

5 months ago

Reply from Rove Pest Control

We really appreciate you providing the comparative perspective on your experiences. We also are grateful for your patience and the opportunity to improve training with the most recent technician. We look forward to getting things on the right track for you and setting Leng on the right trajectory. Thank you for your business over the last year and a half. We look forward to getting things up to the next level again!

Jul. 10th, 2024

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Susan Larsen

Sam arrived in the dark. Not much to see at 5:30. We walked around outside and in garage and breezeway. But again not much to see. He was very polite.

1 week ago

Reply from Rove Pest Control

We are glad to hear he was polite. It also sounds like we need to get another look at things when the short winter days in MN aren't working against the eyes. We will reach out to get things squared away. Talk soon!

Dec. 12th, 2024

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Jeremy Neal

Not sure what he really did today. I did see the bait stations and he did show me that 1 of the 3 that were previously set needed to be refilled. He did add a few more bait stations but I wonder why the first tech didn't do that In the place. I tried to explain the problem I was was having and he really didn't seem to care. He told me he was was going to use a spray on the inside of the house and dust the outside. Not sure all that got done he was only here for about 12 minutes

3 weeks ago

Reply from Rove Pest Control

Thanks for letting us know things are not aligning with the service standards we have set for our team. Please give us a call so we can find out more and figure out what all needs done for getting your service up to the level it should be at and correcting/training the tech in question. I tried looking up your account, but it appears it is under a different name. We look forward to hearing from you and getting a solution in place!

Nov. 27th, 2024

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Shannon Rolf

1 month ago Edited October 30, 2024

Reply from Rove Pest Control

Thank you, Shannon! We're happy to hear Leng did a great Job!

Jun. 4th, 2024

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CLARET MEZERHANE

He listen carefully all the needs in the house taking care of all the details . Great job. Best service so far, and we are customer for more than 10 years. Thanks

1 month ago

Reply from Rove Pest Control

Thank you so much for your feedback, Claret! We’re thrilled to hear that our technician listened carefully to your needs and attended to all the details. It’s wonderful to know that you’ve been a loyal customer for over 10 years and that you consider our service the best. We truly appreciate your support and look forward to continuing to provide you with top-notch service in the future. Thanks again!

Oct. 30th, 2024

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Morgan

Very kind and professional! Let me know what he was going to be doing before it did it and explained each step! Very happy to have him as our technician.

1 month ago

Reply from Rove Pest Control

Thank you for your kind words, Morgan! We’re so glad to hear that your technician was both kind and professional, taking the time to explain each step of the process. It’s important to us that our customers feel informed and comfortable. We appreciate your feedback and are happy to have him on our team as well! If you need anything further, don’t hesitate to reach out!

Oct. 30th, 2024

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Doug

He let me know that he was coming in next 30 minutes. Showed up next hour. Called 4 times to get some kind of a time of day. Re baited the traps inside and out. Also put down a bug defense around the outside of house. Clean and friendly service.

2 months ago

Reply from Rove Pest Control

Thank you for your feedback, Doug! We’re glad to hear you found our service clean and friendly, and that we could assist with re-baiting the traps and putting down bug defense. However, we sincerely apologize for the delay and the communication issues you faced. Your experience is important to us, and we’ll use your comments to improve our service in the future. We appreciate your understanding and hope to serve you better next time!

Oct. 17th, 2024

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Donna Terrell

David was so nice and efficient! He went about his work while talking with me! I was afraid I was going to be in the way, but the weather was so nice I wanted to stand outside while he sprayed. What a wonderful man!

2 months ago

Reply from Rove Pest Control

Thank you, Donna! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 16th, 2024

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Mark

I liked the promptness and knowledge of the tech. I was also very impressed with the customer service rep that I talked to. She was really polite, helpful, and pleasant to talk to.

2 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you were satisfied with the promptness and expertise of our technician, as well as the courteous assistance provided by our customer service representative. Our team is committed to delivering exceptional service and support, and it's rewarding to know that our efforts have made a positive impact on your experience with us. We look forward to serving you again in the future!

Oct. 11th, 2024

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Susumu Akatsu

This year, we have seen a huge drop in bug counts. Huge! Due to the wet and milder summer, they say that the bug season started late, but still, we can see a great result of what Rove this. Thank you, Rove.

2 months ago Edited November 12, 2024

Reply from Rove Pest Control

Thank you for your kind words and the trust you've placed in Ariel. We are thrilled to hear about your positive experience. Ariel is indeed a dedicated professional who always strives to listen and deliver results that meet our clients' needs. We look forward to continuing to serve you with the same level of care and excellence in the future.

Oct. 4th, 2024

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Chris Jensen

only 4 days from original asking for help. the technician was right on time, very friendly, assessed thing s quickly, and seems to have removed and destroyed the bees nest in about 30 minute. Of course, assessing whether any bees remain will take a week or 2 of time.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with our service. We're delighted to hear that our technician was able to assist you promptly and efficiently. Your feedback is invaluable to us, and we're glad the bee nest issue was resolved quickly. Please do not hesitate to contact us if there are any further concerns, as we're committed to ensuring your complete satisfaction. We appreciate your patience as we ensure that the problem is fully resolved over the next couple of weeks.

Sep. 23rd, 2024

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Kirk Doman

Rove always does great work, but Dave had his work cut out for him today. Lots of mole activity, which he took care of, and wasp activity and nests. Dave traded all the areas and took the wasp nests down. He spent a lot of time working the various areas and we truly appreciate what he did and the effort expended. Thank you, Dave. Great work!

3 months ago

Reply from Rove Pest Control

We're thrilled to hear about your positive experience with Dave and the exceptional service he provided. Our team is dedicated to addressing your concerns thoroughly and efficiently, and it's rewarding to know that Dave's efforts to manage the mole and wasp activity made a significant impact. We appreciate your recognition of his hard work and the time he invested in ensuring your property was well taken care of. Thank you for choosing Rove, and we look forward to continuing to serve you with great care.

Sep. 20th, 2024

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Alexandria Weller

3 months ago

Reply from Rove Pest Control

Thank you, Alexandria for your review. Glad to hear your experience was pleasant and they were able to address your issues. Have a wonderful week!

Sep. 4th, 2024

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Franz Seywerd

Okay, I have to say that Hannah was awesome. We had a hornet nest pop up seemingly over night. Hannah came along and handled our wasp problem. Hannah took the time to listen to my wife, she was the consummate professional. Thank you, Hannah!

3 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Hannah! Her dedication to swiftly and safely resolving your hornet issue exemplifies our commitment to customer satisfaction. We're also glad to know that her professionalism and attentive service made a lasting impression. Thank you for taking the time to acknowledge Hannah's hard work. We look forward to serving you again in the future.

Sep. 4th, 2024

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Vicki Eastwood

Claire was friendly and very knowledgeable, letting me know exactly what she was going to do and what to expect. There are many other pest companies going door to door lately and we always turn them away saying how pleased we are with our service with Rove. Thank you!

3 months ago

Reply from Rove Pest Control

We're thrilled to hear about your positive experience with Claire and the exceptional service provided by Rove. Our team is dedicated to delivering knowledgeable and friendly care to ensure your peace of mind. It's wonderful to know that our efforts have resonated with you and that you continue to choose us amidst the competition. Thank you for your loyalty and for taking the time to share your feedback.

Sep. 4th, 2024

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Thank You Rove

Megan’s inspection was one of best I have had in months. I hope she will be able to continue visiting my house on my regular scheduled appointments. I especially appreciate both Rove and Megan for coming back to my house this week after I needed more work than was done earlier in the week.

3 months ago Edited November 26, 2024

Reply from Rove Pest Control

We're delighted to hear that Megan provided you with thorough and considerate service. Ensuring your home is secure from pests is our top priority, and it's great to know that Megan's attention to detail made a positive impact. Thank you for taking the time to acknowledge her hard work. We appreciate your feedback and look forward to serving you in the future.

Aug. 27th, 2024

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Ia n F Lutjen

David arrived at my home approximately 9:15 AM. I was just returning from my walk. I met him by his vehicle and visited while he got out his equipment. We proceeded to walk to location of mole activity. He explained to me how and where he would place the remedy. He said he would also check mouse bait locations for activity. He sprayed basement walls and window wells. When finished he checked in with me before leaving. I believe he did an excellent job. Thank you.

3 months ago

Reply from Rove Pest Control

We're delighted to hear about your positive experience with David. It's wonderful to know that he arrived promptly and took the time to explain the process to you thoroughly. Ensuring that our customers understand each step we take is a priority for us, and it sounds like David's attention to detail, and comprehensive service met our high standards. Thank you for taking the time to acknowledge his hard work and dedication. We look forward to serving you again in the future.

Aug. 22nd, 2024

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Cheryl Brodman

Megan was very respectful and courteous. She completed everything efficiently and timely.

1 week ago

Reply from Rove Pest Control

Thank you for your feedback, Cheryl! We're delighted to hear that Megan provided such respectful and courteous service. It's great to know she completed everything efficiently and in a timely manner. Your kind words will be shared with Megan and the rest of our team. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Rove Pest Control!

Dec. 13th, 2024

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Chris Karow

Nick did a great job of explaining things and letting me do a walk along to check all the bait stations.

2 weeks ago

Reply from Rove Pest Control

Thank you for your feedback, Chris. We’re glad to hear that Nick took the time to explain everything clearly and allowed you to walk through the process of checking the bait stations. Transparency and thoroughness are important to us, and it’s great to know that Nick provided you with the information you needed. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Dec. 4th, 2024

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Julie Vander Louw

Jonah did a great job sweeping the eaves and knocking down paper wasp nests to get the outside looking clean again.

3 weeks ago

Reply from Rove Pest Control

Thank you for your feedback, Julie. We’re so glad to hear that Jonah did such a thorough job cleaning the eaves and removing the paper wasp nests. It’s always our goal to help keep your home looking its best, and we’re happy to know Jonah’s efforts made a difference. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!

Nov. 27th, 2024

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TCubed

Ariel was extremely thorough. He found a nest of wasps that we had no idea existed. He listened to our concerns and addressed them all.

1 month ago

Reply from Rove Pest Control

Thank you for your feedback! We're so glad to hear that Ariel was able to thoroughly assess the situation and even discovered the wasp nest that you weren’t aware of. It's great that he took the time to listen to your concerns and address them all. We truly appreciate you sharing your experience and are happy that Ariel was able to provide the service you needed!

Nov. 5th, 2024

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Tracy Nguyen

I feel like our technician wasn’t thorough enough. He was in the house for maybe 10 minutes and then left. There are still bug activities after I returned to the house 4 hours later as instructed. I understand that it won’t go away all at once but I feel that the problem wasn’t even properly addressed.

1 month ago

Reply from Rove Pest Control

Thank you for letting us know you are concerned about the time spent, the thoroughness, and the results. I tried to look up your account, but could not find the first and last name combo to reach out directly. If you wouldn’t mind giving us a call, we would be happy to review what was done and see what else needs done to ensure we are on the right track. We look forward to hearing from you!

Oct. 30th, 2024

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Paul Dammann

Ariel, our service tech did a fantastic job. He listened to our concerns and took care of issues as promised. We hope he is the tech who continues to service our home.

2 months ago

Reply from Rove Pest Control

Thank you, Paul! We appreciate your review. We value our customers and appreciate the time you took to share your experience. I'm Glad you're happy with the service Ariel provided!

Oct. 16th, 2024

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iChosen1 TV

Nick was fantastic. He was personable and thorough, and seemed to actually care about our situation versus just getting one of his 18 jobs a day done.

2 months ago Edited October 14, 2024

Reply from Rove Pest Control

Please give us a call. We don’t have any restrictions on going inside of a home. I am not sure what the heat detection situation is, so we would like to learn more about what was discussed there, but treating for wasps inside the home we can definitely do. If you give us a call, we can look into what occurred and get things resolved on the service end of things for you and do some corrective training with the technician that seems to have been misinformed at best. We look forward to hearing from you.

Oct. 3rd, 2024

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Tom O

Tech was dressed appropriate for the inspection. Nick performed his inspection with care and was very knowledgeable about the problem we were having with mice.

2 months ago Edited October 1, 2024

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician, Nick. We are delighted to hear that his professional attire and careful approach to the inspection met your expectations. Our team is committed to providing knowledgeable and thorough service, especially when it comes to resolving unwelcome issues like mice. We appreciate your feedback and look forward to serving you in the future.

Oct. 4th, 2024

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Michael Tekautz

This is an unsolicited review. José was extremely professional and thorough! He took time to listen to what I was concerned about and he was very knowledgeable. Thank you for the great job!

3 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with José! Our team is dedicated to providing thorough and knowledgeable service, and it's wonderful to know that José's attention to detail and professionalism made a lasting impression. Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future.

Sep. 20th, 2024

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Desmond Fielding

Claire did an outstanding job! She was thorough, gave concise and clear explanation of the pest control processes. I felt my home received the BEST protection possible. Thanks Claire.

3 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Claire! Her dedication to providing thorough and clear explanations of our pest control processes is a cornerstone of our commitment to service excellence. Ensuring that your home receives the best protection possible is our top priority, and feedback like yours reaffirms that we are meeting that goal. Thank you for taking the time to acknowledge Claire's hard work and for trusting us with the care of your home.

Sep. 9th, 2024

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Amanda Hanchulak

Anthony is super nice, and very attentive! He took time to address my areas of concern and come up with a plan for interior home treatments, and explained to me how it works. Very patient and kind!

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Anthony provided you with excellent service. His dedication to addressing your concerns and his thorough explanation of our interior home treatments reflect our commitment to patient and attentive care. We look forward to continuing to serve your needs with the same high level of kindness and attention.

Sep. 9th, 2024