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Insight Pest Solutions

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9.1

Overall Score

LAST UPDATED: June 28th, 2024

Insight Pest Solutions focuses on eliminating unwanted pests but in a way that keeps homes, families, and pets safe. The company offers treatments for a variety of pests, including ants, spiders, roaches, mice, bees and wasps. And each Insight Pest Solutions technician is trained to find safe and effective pest solutions to keep your home safe and pest free. 

Jump down to read Insight Pest Control reviews to learn more about this pest control company.

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The Good

  • Extra Pest Control Programs
  • Various Customer Guarantees
  • Current and New Customer Coupons
  • Insight Pest Solutions Reviews

Extra Pest Control Programs

Insight Pest Solutions provides treatments and pest control solutions for the most common pest problems in its regular pest control plan. However, depending on the location, Insight does offer the following add-on programs customers can purchase to target specific issues:

  • Termites
  • Moisture control
  • Mole remediation
  • German cockroaches
  • Mosquito reduction
  • Ticks and fleas
  • Rat control
  • Stink bugs
  • Fire ant infestation

Various Customer Guarantees

Insight Pest Solutions offers its customers five guarantees:

  1. Pricing Guarantee — Insight Pest Solution aims to help customers get the best price possible. 
  2. Contact Guarantee — Insight’s promise to respond promptly and politely, as well as to not repeatedly call or share clients' personal information.
  3. Re-Treatment Guarantee — If customers have pest issues between quarterly visits, Insight Pest Solutions will send a service professional to perform a re-treatment for free.
  4. Smile Guarantee — Every technician will greet customers with a smile.
  5. Money-Back Guarantee — If Insight Pest Solutions has performed two re-treatments between its regular visits and interior pests are still not controlled, Insight will credit customers back their last payment.

Current and New Customer Coupons

Insight Pest Solutions clients should check out Insight’s coupon page to see if there are any deals to apply to their service. If a coupon has a green check mark on it, Insight will allow customers to combine the coupon with other offers. 

For example, Insight offers new customers $45 off termite monitoring (when combined with the general pest control plan). Current customers have the same coupon, but it cannot be applied with other offers. 

Customers can also fill out a short survey providing feedback about their technician and their experience with Insight Pest Solutions. They are then entered in the company's quarterly raffle for an iPad Mini or a year of free pest control.

Insight Pest Solutions Reviews

On BestCompany.com, 85 percent of Insight Pest Solutions reviews are 4 or 5 stars. Satisfied customers frequently highlight the following from their experience with the company:

  • Effective pest treatments
  • Quick and reliable service response times
  • Personable and professional pest control technicians
  • No restrictions on property size

It is noteworthy that the majority of 4 and 5 star reviews highlight how effective Insight Pest Solutions treatments are, and how any pest issues were typically resolved quickly. However, if you find that pests are recurring on your property, the company offers a free re-treatment guarantee.

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The Bad

  • Undisclosed Information
  • Services Not Available in All States

Undisclosed Information

For its general pest control program, Insight Pest Solutions offers little information about the plan. The website says the pest control plan covers common ants, spiders, wasps, roaches, termite inspection, and rodents, but does not mention bed bugs, sugar ants, or carpenter ants. And while the company does offer crawl space inspection, it's unclear whether Insight offers lawn treatment or attic service and restoration, and whether its products are pet-safe.

Customers with pest issues can expect an initial treatment followed by quarterly services and a quote can be estimated in as little as two minutes over the phone. While the information is there, it is vaguely described. The site advises customers to call for further details. 

Services Not Available in All States

Insight Pest Solutions only offers its pest solutions to 14 states and to ensure customers are getting the right pest control for their area the company advises potential customers to visit the page for the branch nearest their home:

  • Georgia
  • Idaho
  • Kentucky
  • Indiana
  • Maine
  • Massachusetts
  • New Hampshire
  • Ohio
  • Oklahoma
  • Oregon
  • Tennessee
  • Texas
  • Virginia
  • Wisconsin
  • Washington
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The Bottom Line

Insight Pest Solutions is a growing pest control provider that offers a variety of pest services and add-on products. The company focuses on customer service and aims to control pest problems in an effective and timely manner all while keeping families and pets safe from potential health threats and diseases. 

However, Insight Pest Solutions could provide a little more information about its general pest control plan. This will help customers decide if Insight Pest Solutions is right for them.

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Insight Pest Solutions Frequently Asked Questions

What other services do you provide?

In addition to our standard pest services, Insight Pest Solutions treats for a variety of other household pests. To see a complete list of treatments available in your area please see the location page for the branch nearest you.

Will I need to be home for recurring services?

One of the reasons people choose Insight is because the company focuses on preventing pests from entering your home. Insight provides an extensive exterior treatment reducing the need for excessive interior treatments. Interior treatments are free upon request.

Star Rating

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3.8

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964 Reviews

Review Breakdown

5 grade

73%

4 grade

12%

3 grade

3%

2 grade

1%

1 grade

12%

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Quality

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Service

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Featured Review

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Review Source

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M Bon Coldwater, ON

Insight Pest Solutions provides thorough and friendly service. Both the "back office" as well as their technicians are extremely knowledgeable know their business well. Lanka is very friendly, informed and happy to take the time to explain . She's a very pleasant person to deal with and is patient in making sure that everything is clear. The back office staff are also conscientious and helpful and extremely personable. I highly recommend this company and the services they provide.

1 year ago

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Featured Review

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Terry Clayton Zionsville, IN

I have been a customer of Insight Pest Control for 5-6 years and have been satisfied with their service. They are very professional and have a customer friendly attitude during every treatment. I get an email reminding me of my service appointment with an opportunity to change my date if I want to be present. When the technician shows up he comes to the front door to let me know he is present and ask me if I have any problems/concerns that he needs to be aware of for added treatment. Then the technician will let me know when he has completed my service.

1 year ago

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Bethany Cahoon

Loved their service my mice were gone in less than 3 months! Very reasonably priced especially since they treat and warranty for all of the insects and rodents. Great technicians very knowledgeable and helpful. Our favourite pest control company we have tried. We’ve gone through a few and insight by far has the best service!

3 weeks ago

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Anonymous

I found the product to be effective in getting rid of bugs, although it wasn't exceptional. It did the job simply and efficiently. Overall, I would recommend it for its effectiveness in bug control.

2 months ago

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Reply from Insight Pest Solutions

Thank you for giving us a constructive and honest review. We would love to hear what we can do to improve our already effective services. Please give us a call at (888) 234-2847 or send an email to feedback@insightpest.com with things you wish we did better.

May. 7th, 2024

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Ramone

The customer service provided was exceptional, going above and beyond my expectations. The deployment process was seamless and frictionless, resulting in a very positive experience overall. I have been thoroughly satisfied with the service received. I highly recommend their services.

5 months ago Edited February 5, 2024

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Reply from Insight Pest Solutions

Hi Ramone, Thank you for your kind words! I’m so glad your recent experience with our team was a great one. Providing a top-notch customer experience is important to us, thank you for letting us know we are exceeding even our own expectations.

Feb. 5th, 2024

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Patty

I liked the person who came out to do the initial inspection. He was thorough, respectful of the property and explained everything well Since he came out, I have caught 28 mice in my own three traps that I set up and only five in the snap traps that he set. I disposed of the five dead mice. It’s pretty easy to reset the traps and I hate to call someone to drive all the way out to do something I can do. However, we are paying $50 a month for one initial visit. I find that very expensive and the fact that we have to continue for a year seems ridiculous.

7 months ago

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Reply from Insight Pest Solutions

Hi Patty. Thank you for your feedback. We're happy to be able to help you with your rodent problem. We understand your gripes with our price. You should keep an eye out for emails from us containing discount codes and referrals.

Dec. 15th, 2023

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Doug Hindmarsh

Very knowledgeable, calmly answers questions, good deal for the money and very responsive. I switched to the program when we had an emergency with a huge wasp nest that Insight came right away and removed it. Since then I have been a loyal customer.

8 months ago

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Reply from Insight Pest Solutions

Hi Doug, Thank you for your kind words! I’m so glad your recent experience with our team was a great one. Providing a top-notch customer experience is important to us, thank you for letting us know we are exceeding even our own expectations.

Nov. 8th, 2023

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Celesta

I am relatively new to this. I am unsure about the future, but for now, everything seems to be going well. Overall, I have had a positive experience.

2 months ago

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Reply from Insight Pest Solutions

Welcome to the world of Pest Control! We hope you continue to be satisfied with our services in the future.

May. 7th, 2024

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Verified Customer

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K Millbury, MA

Insight Pest Solutions has delivered on every level of the contract as well as the occasional comeback to combat an outside ant issue. I have recommended the company to friends who are also very satisfied.

6 months ago

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Reply from Insight Pest Solutions

Thank you for your glowing review! We put a lot of work into providing a top-tier customer experience. We love hearing from our customers; please reach out to us at any time.

Jan. 3rd, 2024

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Kayla Collins Waterbury, CT

I have received 3 services thus far, 2 quarterly and one requested repeat. The technicians I have worked with have been helpful and thorough, working to look at all requests/concerns and so far I have no issues.

8 months ago

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Reply from Insight Pest Solutions

Hi Kayla. Thank you for your glowing review! We put a lot of work into providing a top-tier customer experience. We love hearing from our customers; please reach out to us at any time.

Nov. 13th, 2023

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Anonymous Westborough, MA

I've been a customer with Insight for four years. They are very responsive and always available when you need them. They offer a detailed service and they are very careful. The technicians provide excellent service. They are kind and professional, I've had no major issues with them. I really appreciate the peace of mind I get from using this company.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Siva

Very trustworthy. They don’t tell me to do any services for the sake of doing it. They let me know if it is really something I need. I definitely trust what they have found because they recommend good services every quarter. Any time I reach out to them, they are responsive and it has been pleasant to talk with them. I am very happy with Insight Pest Solutions. The price is reasonable compared to other services and they have been consistently keeping prices manageable.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Greg

Every time I’ve called, they have been able to quickly help me with my problem. When I need additional service, they work to find the quickest solution and come out without any additional charges. They’ve been very thorough looking for any potential critters around the building. They don’t always follow through to make sure the same service is on our separate garage.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Cathy

They have a very nice and informative website. They've always called me in advance to showing up. They come on time and always finish an excellent job. I have had no problems since they've been taking care of my house. I appreciate their professionalism and use them as a golden standard when I talk to other companies that don't communicate effectively.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Gary Schwenning

Brayden was very courteous and seemed very knowledgeable. He went about his business and was finished what seemed quite quickly.

1 month ago

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Reply from Insight Pest Solutions

Hi Gary, We’re so happy to hear you think so highly of our team. Your feedback is important to us! Have a great day!

Jun. 18th, 2024

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Kelli Howard Dayton, OH

My technician Mike is wonderful. He’s punctual he lets me know what all he’s done and if there are any issues or concerns.

4 months ago

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Reply from Insight Pest Solutions

Hi Kelli, We’re so happy to hear you think so highly of our team. Your feedback is important to us! Have a great day!

Feb. 26th, 2024

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Jami Baldridge Maineville, OH

Terrible customer service. People came by our house that we rent at and said if we sign up we are able to cancel at any time due to renting. Once we decided to cancel then there was an 100 charge to cancel service (which we were never told about upon signing up). Once I tried to address this with customer service and told them we was not make aware of this, they said sorry nothing we can do, you have to pay it . Not willing to work with customers at all! Just terrible! Would not recommend.

5 months ago

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Reply from Insight Pest Solutions

Hi Jami. Thank you for reaching out. We appreciate your honesty. We're ready and willing to work with you, but after searching our records extensively, we're having trouble finding an account under your name. Please give us a call at (888) 234-2847 so we can get to the bottom of this and be able to assist you further. Thanks!

Feb. 15th, 2024

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Debbie Cincinnati, OH

They are always out in a short time when we call. Every service person who came out has always been courteous, helpful, and professional.

5 months ago

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Reply from Insight Pest Solutions

Hi Debbie. Thank you for your glowing review! We put a lot of work into providing a top-tier customer experience. We love hearing from our customers; please reach out to us at any time.

Feb. 15th, 2024

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Michael Sweet Middletown, OH

Waste of money. Salesman lied and said I could cancel at any time if the service wasn’t working. I purchased the service to get rid of carpenter bees and after calling the company out twice to tell them it wasn’t working, I was told I’m unable to cancel all together, only for the quarter. Will be cancelling in April as soon as I hit the year mark and do not have a penalty fee and will be spreading the news that the company’s product / service does not work.

5 months ago

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Reply from Insight Pest Solutions

Hi, Michael. We're sorry you had such a frustrating experience with our services. We appreciate your honesty and are ready and willing to do whatever we can to assist you further. We're sending customer service your way so you should receive a phone call soon. If you don't, please call us at (888) 234-2847.

Feb. 7th, 2024

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Tom

I have noticed a decrease in stink bugs this winter, which is a relief as they are usually quite common. Spiders are also less prevalent, which is a positive change. Overall, I am happy with the reduced presence of these pests.

5 months ago Edited February 5, 2024

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Reply from Insight Pest Solutions

Hi Tom. Thank you for your glowing review! We put a lot of work into providing a top-tier customer experience. We love hearing from our customers; please reach out to us at any time.

Feb. 5th, 2024

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Terry

I am extremely satisfied with the insect problem solution provided by this service. They went above and beyond to address a bee problem and even made an extra visit at no additional cost. I am truly impressed with their service and would highly recommend them. I have no complaints and will definitely use them again if needed.

5 months ago Edited February 5, 2024

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Reply from Insight Pest Solutions

Hi Terry. Thank you for your glowing review! We put a lot of work into providing a top-tier customer experience. We love hearing from our customers; please reach out to us at any time.

Feb. 5th, 2024

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Bambi

I have had a great experience with this company. The staff is knowledgeable and always willing to help with any questions I have. They are friendly and genuinely good people. I highly recommend them. Thank you!

5 months ago Edited February 5, 2024

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Reply from Insight Pest Solutions

Hi Bambi. Thank you for your glowing review! We put a lot of work into providing a top-tier customer experience. We love hearing from our customers; please reach out to us at any time.

Feb. 5th, 2024

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Byron

I have had a positive experience with this company. They have effectively addressed an infestation issue from the previous year and have done a good job overall. I would rate their service highly and appreciate their efforts in solving the problem.

5 months ago Edited February 5, 2024

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Reply from Insight Pest Solutions

Hi Byron. Thank you for your glowing review! We put a lot of work into providing a top-tier customer experience. We love hearing from our customers; please reach out to us at any time.

Feb. 5th, 2024

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John Virginia Beach, VA

Each one of their representatives and technicians who have come here have been professional and neat and very knowledgeable of their jobs. They seem to be very thorough and effect. Whenever I call them with a particular issues, they are relatively fast to respond and solve the problem.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you

Apr. 19th, 2021

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Samad Marlborough, MA

Whenever we need them, they will come. I like the advice the technician gave and that they made sure the service is really excellent. A couple of times we’ve had to reschedule and they still find time to get a technician to come out.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Arthur Rutland, MA

I’ve had other companies. They are all the same. They do a good job and get paid for doing a good job. I think they live up to their hype. Every time they come, they knock on the door and we talk about what they are going to do.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Anonymous Saugus, MA

I went with Insight based off of a coworker's recommendation. This company is very responsive and can accommodate special requests. We've had no issues with them and if there are problems, they come back to the house to resolve them.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Jeffrey Manchester, NH

I would highly recommend this company to anyone looking for a pest control company. I've never had a negative interaction because they're always prompt and let me know when they're coming ahead of time. They always answer my questions in customer service. I've had no pest problems since hiring them.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Bil Chesapeake, VA

We've been customers with them for several years. They are very friendly! They have answered the phone every time I've called and make appointments quickly when I need them. I haven't had any problems with pests since they've been taking care of my house.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Robert Chesapeake, VA

Insight offers the best price for the most service. They always give us a heads up when they're coming by, what services they'll provide, and give feedback on what services they provided. The service reps have been very courteous and professional and treat our property with care.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Asad Carmel, IN

I didn't have many problems with this company, but in the few times I had questions their customer support team was able to provide the answers. I like that there are no longer bugs or spiders in the house. Sometimes in between services, I would find a pest or bug problem in the house and they came out to do an additional service.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Martha Carmel, IN

Customer service is always very accommodating and helpful. They do an excellent job and are very thorough. They provide quality service technicians that are kind and do a great job. They are always asking us if there's anything else they can do before they leave.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Rajalingam Shrewsbury, MA

I've used Insight Pest Solutions for almost seven years and I've never had a problem with them. There haven't been many times I've needed to talk to customer service, but the few times I have they did a good job. They do a great job and I don't have a pest problem.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Al Haverhill, MA

I went with Insight because of a promotion they were running at the time. They have always been responsive in customer service if I've had questions. They are always very prompt and come on time. I've had no problems with them!

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Harold

I bought it because the sales person that came around was likeable and made sense. I needed it and I’ve been happy with it ever since. The people are good and very well trained and business oriented. I have almost no problems with bugs.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Ethel

The price is fair. The people are very prompt. The one time I needed something special done, they were there immediately. I used to have a really bad mice problem and I don’t know. The bugs are also taken care of. They are careful with our dogs and fish in the pond.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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star star star star star

Padma

They’re doing a good job. I have no bugs in the house and I used to always have ants and spiders but I have not seen a single pest since they same. I’m very happy. They always answer question and are on time and communicate with us. They’re awesome.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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star star star star star

Mary

Since we’ve used them, which has been about five or six years now, we’ve had very minimal bugs in our home. We had one negative technician one time but that was rectified easily. They always call me and let me know there is going to be treatments ahead of time. They arrive on time and are very prompt and professional.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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star star star star star

Spidell Michael

They do a great job. They took car of wasps and keep all the bugs under control. Also supplied glue mouse traps when I had mice out in the garage. They always ask areas where I want them to pay extra special attention too... and give recommendations

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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star star star star star

Ann

Great! The last rep came out to do a bees nest and he noticed our deck was brand new so he put a covering on it so any run off would not harm the deck. In addition to that he pointed out that our front door frame was rotting and needed to be replaced!

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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star star star star star

Marilyn

I called because I had a problem with mice and they sent someone right out and he spent a couple of hours explaining to me what to do. It was very good. When they come and spray they are very polite, nice, and cooperative. They always ask if there is anything specific I need above the regular service.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Mary

I was disappointed because there were spiders outside. That was the only issue I had.

2 months ago

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Reply from Insight Pest Solutions

We appreciate your honesty and are glad that other than the problem with the spiders, you are satisfied with our services. Please give us a call any time to let us know how we can improve our services.

May. 7th, 2024

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Tanya

You did not get rid of the pests. I had to keep calling you to come back to re-treat all the time. Your company sucks! You are not even worth anyone’s time.

2 months ago

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Reply from Insight Pest Solutions

Hi, Tanya. Thank you for your honesty. We value your time and commitment to us and are ready to work with you to get to the bottom of this. If you could give us a call at (888) 234-2847 or send us an email at feedback@insightpest.com, we can gather more information to help you. Thank you!

May. 6th, 2024

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Verified Customer

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star star star star star

Susie Mooresville, IN

Like them may be a little high but the spider treatment has been effective and I have fewer insects. I think we finally got the rodent problem under control but not so much on moles.

3 years ago

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star star star star star

Anonymous West Lafayette, IN

Anybody who is interested in pest control, I would recommend them. Everything about them is good. Anytime they need to come, they contact me in advance. They make sure everything is in order.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you

Apr. 19th, 2021

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Mary West Springfield, MA

The price is reasonable. I am very pleased with the technicians who come out. They always seem more than happy to chat with us and make sure all our needs are met. I have no mice or bugs so I am happy.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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star star star star star

Edie Needham, MA

I assume they are giving me the best quality of what they are supposed to be doing for me. They have always been cooperative, it they don’t do something, they come back and do it.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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star star star star star

Kim/Tom Westford, MA

I am very satisfied with the service and I have been a customer for four or five years. I do wish it was cheaper but they are trustworthy and follow up after each visit. It has worked out quite well.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Lucretia Wilmington, NC

Insight Pest does a great job. They are convenient and do a very thorough job. They take some sort of test and make sure they take their time to do it right. When we had a hurricane that knocked a lot of trees down and brought a lot of carpenter ants, they came out the same day I called them.

3 years ago

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Reply from Insight Pest Solutions

Hi Lucretia, It’s always a pleasure protecting your home against pests. Please reach out if there’s anything we can do before our next visit!

Apr. 19th, 2021

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Anonymous Zionsville, IN

We don’t have any ants or bugs or any trouble with pests in the house. It is mostly a good service though every now and again we get somebody who doesn’t communicate clearly.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021