Verified
3.9
9.9
Overall Score
Insight Pest Solutions focuses on eliminating unwanted pests but in a way that keeps homes, families, and pets safe. With Insight Pest Solutions, customers can gain peace-of-mind knowing that their home is free from ants, spiders, roaches, mice, bees and wasps. The company hires licensed technicians and encourages them to continue their pest educations by attending the Insight University. Each tech is trained to find safe and effective pest solutions in a variety of situations.
Insight Pest Solutions has an A+ rating with the Better Business Bureau (BBB) and is a part of the National Pest Management Association (NPMA), Pest Management Professional (PMP), and the United States Environmental Protection Agency.
Read our Insight Pest Control reviews (below) to learn more about this pest control company.
Insight Pest Solutions clients should check out Insight’s coupon page to see if there are any deals to apply to their service. If a coupon has a green check mark on it, Insight will allow customers to combine the coupon with other offers.
For example, Insight offers new customers $45 off termite monitoring (when combined with the general pest control plan). Current customers have the same coupon, but it cannot be applied with other offers.
Customers can also fill out a short survey providing feedback about their technician and their experience with Insight Pest Solutions. They are then entered in the company's quarterly raffle for an iPad Mini or a year of free pest control.
Insight Pest Solutions offers its customers five guarantees:
Insight Pest Solutions provides treatments and pest control solutions for the most common pest problems in its regular pest control plan. However, depending on the location, Insight does offer the following add-on programs customers can purchase to target specific issues:
Negative reviews for Insight reveal that customers are unhappy with the company as many felt they were tricked into signing a contract and did not receive the promised quality services. Homeowners also mentioned that the pest control products were ineffective and did not get rid of their problem pests.
A few other reviews mention a cancellation fee that caught a few homeowners off guard. While a cancellation fee is not uncommon within the industry, it is something that the sales rep should be transparent about. Canceling your contract with Insight may cost you at least $100.
For its general pest control program, Insight Pest Solutions offers little information about the plan. The website says the pest control plan covers common ants, spiders, wasps, roaches, termite inspection, and rodents, but does not mention bed bugs, sugar ants, or carpenter ants. And while the company does offer crawl space inspection, it's unclear whether Insight offers lawn treatment or attic service and restoration, and whether its products are pet-safe.
Customers with pest issues can expect an initial treatment followed by quarterly services and a quote can be estimated in as little as two minutes over the phone. While the information is there, it is vaguely described. The site advises customers to call for further details.
Insight Pest Solutions only offers its pest solutions to 14 states and to ensure customers are getting the right pest control for their area the company advises potential customers to visit the page for the branch nearest their home:
Insight Pest Solutions is a growing pest control provider that offers a variety of pest services and add-on products. The company focuses on customer service and aims to control pest problems in an effective and timely manner all while keeping families and pets safe from potential health threats and diseases. However, Insight Pest Solutions could provide a little more information about its general pest control plan. This will help customers decide if Insight Pest Solutions is right for them.
Since 2010, Insight Pest Solutions has been delivering exceptional pest control services that eliminate unwanted pests quickly and efficiently. We have dedicated our professional lives to providing treatments that are designed to be tough on pests while still being safe for your home, family, and pets. Our team is made up of friendly, knowledgeable professionals with over 30 years of combined experience eliminating pests. We train our technicians to understand the biology and behavior behind various pest species, so they are able to diagnose the problem and provide a lasting solution. In fact, many of the pests we treat are guaranteed to be gone within the first week we treat your property. If you need pest control services fast, don’t hesitate to reach out to Insight Pest Solutions. Our team is standing by to help you get your home and yard back from annoying pests, so give us a call or start a free quote online today!
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Featured Review
Chase Donnelly Federal Way, WA
6 months ago
Reply from Insight Pest Solutions
Dec. 14th, 2020
Featured Review
Sharon Salyers Johnson City, TN
6 months ago
Reply from Insight Pest Solutions
Dec. 14th, 2020
BE Weston, MA
2 days ago
Stuart Daniels North Attleboro, MA
3 days ago
Ron W Middletown, OH
4 days ago
Brittany Collins Westborough, MA
5 days ago
Mark & Jane Isaac Appleton, WI
5 days ago
Sally Lakewood, WA
6 days ago
Candace Barton Silverdale, WA
1 week ago
Kevin Ashburn, VA
1 week ago
Lucy Sunderland, MA
1 week ago
Shelby Pitzel Bonney Lake, WA
1 week ago
Jim Kirkpatrick Lebanon, OH
1 week ago
Na Oshkosh, WI
1 week ago
Reply from Insight Pest Solutions
Mar. 31st, 2021
Michael Hathaway Mason, OH
1 week ago
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Mar. 31st, 2021
Kathleen Hart Lowell, MA
2 weeks ago
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Mar. 30th, 2021
Darian Johns Claremore, OK
2 weeks ago
Reply from Insight Pest Solutions
Mar. 24th, 2021
Peggy Orse Seattle, WA
3 weeks ago
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Mar. 24th, 2021
Charrisse Knoxville, TN
4 weeks ago
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Mar. 16th, 2021
Mary Hernandez Jacksonville, NC
4 weeks ago
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Mar. 16th, 2021
Gendrons Jonesborough, TN
1 month ago
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Mar. 9th, 2021
Noah Goodman Baltimore, MD
1 month ago
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Mar. 9th, 2021
Sharon Jackson Sand Springs, OK
1 month ago
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Feb. 25th, 2021
Talacko Haverhill, MA
1 month ago
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Feb. 16th, 2021
Johnny Rice Blanchard, OK
2 months ago
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Feb. 4th, 2021
Kevin s Appleton, WI
2 months ago
Reply from Insight Pest Solutions
Jan. 29th, 2021
Francesca Hall Tulsa, OK
2 months ago
Reply from Insight Pest Solutions
Jan. 28th, 2021
Verified Customer
Linda Turner Brownsburg, IN
2 months ago
Reply from Insight Pest Solutions
Jan. 25th, 2021
Verified Customer
Bradley Waters Chesapeake, VA
2 months ago
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Jan. 25th, 2021
Verified Customer
Edward Suffolk, VA
2 months ago
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Jan. 25th, 2021
Verified Customer
Elizabeth Mahayag Chesapeake, VA
2 months ago
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Jan. 25th, 2021
Verified Customer
Debby Oakley Yorktown, VA
2 months ago
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Jan. 25th, 2021
Verified Customer
Eric Knutson Rochester, NY
2 months ago
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Jan. 25th, 2021
Verified Customer
Edna Louise West Chester, PA
2 months ago
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Jan. 25th, 2021
Verified Customer
Kim Greenwood, IN
2 months ago
Verified Customer
john dolan
2 months ago
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Jan. 25th, 2021
Verified Customer
Steven H.
2 months ago
Verified Customer
Ruthie
2 months ago
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Jan. 25th, 2021
Verified Customer
Cheryl Tree Callery, PA
2 months ago
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Jan. 25th, 2021
Verified Customer
Anonymous Big Cove Tannery, PA
2 months ago
Reply from Insight Pest Solutions
Jan. 25th, 2021
Verified Customer
Danny Smith Virginia Beach, VA
2 months ago
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Jan. 25th, 2021
Verified Customer
Wendla D Windt Parryville, PA
2 months ago
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Jan. 25th, 2021
Rebecca Gutierrez Greeneville, TN
2 months ago
Reply from Insight Pest Solutions
Jan. 23rd, 2021
Robin White South Weymouth, MA
2 months ago
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Jan. 23rd, 2021
Margo S Hamilton, OH
2 months ago
Verified Customer
Surinder Channa Chesapeake, VA
2 months ago
Reply from Insight Pest Solutions
Jan. 22nd, 2021
Verified Customer
Nancy Elm, PA
2 months ago
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Jan. 22nd, 2021
Verified Customer
Martha Heckman Portsmouth, VA
2 months ago
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Jan. 22nd, 2021
Verified Customer
Jamie Brown Greenwood, IN
2 months ago
Reply from Insight Pest Solutions
Jan. 22nd, 2021
Verified Customer
Bill F Allentown, PA
2 months ago
Reply from Insight Pest Solutions
Jan. 22nd, 2021
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