Name: Insight Pest Solutions
Rating: 4.4

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DeborahC Goldsboro, NC

Very quick acting & effective solution used. Clean applications - no mess! Jess thoroughly covered our outdoor area today despite the heat and explained in detail everything he had done - you rock, Jess!!!!

4 years ago

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Dr Melvin Conley Johnson City, TN

Was not clear at first how the service worked, but the service tech, James that came out today was great!!! Took the time to explain the services. Completed the service quickly and explained everything he was doing!!! Top drawer service!!!

4 years ago

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seanth1995 Columbus, GA

The pest control technicians were very friendly and knowledgeable about treating my home for pests. After trying multiple pest companies, I have rarely seen any ants in my home since.

4 years ago

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OhioFamily Oxford, OH

I had a regular pest control contract and a mole control contract. Technicians are very friendly! However, the billing was not correct. That's why I gave 2 stars. (1) One technician told me to watch out for additional mole activities, and mentioned that the requests and services between quarterly visits would be free. However, when I told the technician about new mole activities (about three weeks after the previous mole control service and over two months before the next mole control service), the company billed me the request between the two quarterly visits. (2) The cost in the invoice (received via email) was different from (more than) the costs listed in the contracts. The gentleman who answered my call said that "it is a little off", and "will request" to correct the invoice. I hope to receive the correct invoice soon. Make sure to check your invoice, and compare the actual costs in your invoice with the promised costs in your contracts.

4 years ago Edited September 14, 2021

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Anonymous West Lafayette, IN

Casandra, our technician, is professional and thorough. She always asks if we have concerns and addresses our issues. It is the second time she has treated our home and she does a great job

4 years ago

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Mike Rossville, GA

Libra was very informative. He was really nice. He explained what he was doing and if we had questions and if we saw any bug’s call and he would try to see what was going on

4 years ago

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Debbie Moffitt Hubert, NC

I liked that the company called me before arriving, I have pets to get inside . Jess was very knowledgeable and explained in detail what he was going to do today, and debriefed me afterwards. Jess was very professional.

4 years ago

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Curtis Amidon Worcester, MA

Jayson was an extremely friendly and knowledgeable person. Loved the way he took care of my property. Would love to have him do my yard all the time. Thank you Jayson, you were great!

4 years ago

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Jean Fuller Reno, NV

Eric was awesome! Very professional and kind. I had lots of questions that he made sure to go through everything with me. Would absolutely request him to come back for future work

4 years ago

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M Murphy Oklahoma City, OK

Overall, Insight Pest Solutions has been the perfect solution to our spider and wasp problems since we contracted with them last year. This is the beginning application for 2021 and we’re looking for the same or better results.

4 years ago

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Manuel Rodriguez Norfolk, VA

On time! Joshua was very courteous and answered all my questions. This is the first treatment, I am unable to rate the "Rate These Areas" honestly, therefore I will give a middle grade rate for now.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

May. 11th, 2021

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Gene Sauer WI

James L. did a great job at explaining how to minimize the risk of having insects getting into the house. He also made it clear that I can call anytime I have an insect infestation between scheduled pest control services.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

May. 11th, 2021

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R Williams Kirkland, WA

Insight is my go to for all my pest solutions. They are always on time, great with my pets and always provide the best customer service. Chayne is our go to guy he’s awesome and always does a thorough job.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

May. 11th, 2021

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Ron W Middletown, OH

Today was my first experience with Insight but so far so good. John and Mike were very polite, thorough, and informative. I’m hoping the mole treatment they applied today will work, won’t know for a few weeks.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 14th, 2021

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Shelby Pitzel Bonney Lake, WA

Cole has serviced our home the past couple appointments and we are so happy with the result and the customer service. Everything they do is professional, reliable, timely, and effective!

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 14th, 2021

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Peggy Orse Seattle, WA

Eric C., was beyond knowledgeable and courteous! We’ve fought the ant invades for years, and after starting with insight I only wished we’d started sooner! Thanks! Peggy

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Mar. 24th, 2021

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Charrisse Knoxville, TN

Tech Meshach was patient and listened to my concerns for the outside feathered friends and my resident mockingbird. He accommodated and modified my service for them based on my request. Thank you Meshach!

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Mar. 16th, 2021

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Gendrons Jonesborough, TN

James not only has expertise with pest control but he is friendly, respectful and trustworthy. He gets the job done in a quick and professional manner. He’s truly the best we’ve ever had

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Mar. 9th, 2021

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Talacko Haverhill, MA

we have had the same person now at least 3 times and that helps; he knows the problem areas and how to find them. we need the person to come inside. there was one time when we were not adequately informed someone was coming and they did not do the inside care. we need to be informed ahead of time and book a time for the service.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Feb. 16th, 2021

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Kevin s Appleton, WI

Awesome service. Every time the tech shows up for a quarterly appointment he checks with me to see if there are any issues or questions. Seeing less and less pests after every appointment.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 29th, 2021

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rbdtlsup Seattle, WA

Insight has done a great job for us, including this morning's visit by Troy. We live south of Seattle and he did a great job, Thorough, very professional, very respectful. Kudos to Troy.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 22nd, 2020

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Joshua Madison Chesapeake, VA

They service has been fantastic. When ever I need them to show up they are always there. Any pest issue is no worries to me. The only thing I can say that I don’t like is that the bugs will keep coming even after the treatment. I recommend insight service.

5 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Hank Williamsburg, VA

Insight provides an outstanding, effective, and professional service that you can trust. The technicians are knowledgable, courteous, and professional, always going the extra mile to insure the customer is satified.

5 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Bonnie Hilsmier Fort Wayne, IN

Perfect timing for James to stop by, and immediately ordered pest control. Were in neighborhood and an hour or so later took care of everything for me. Price break was great! Thank you so much!!

5 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Heather Crews Oklahoma City, OK

My fave thing about them so far is Ike the tech he really helped me today. I had called the office quite a few times and really got no results out of her. But Ike gave me a really good covering this time.

5 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Nancy Eugene, OR

I used Insight for the first time this weekend. The technician was on time & answered my questions. He cleaned my eaves from cobwebs & wasp nests. For using them the first time, I was very happy with the service.

6 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Josh Spinner Miami, FL

My husband have signed the contract for a year and he was thinking that the product they use is good enough to address our roach and ants problem. The first time we have a nice guy coming to our house and we have addressed all our concerns, he asked to give some time for the product to work. What was fair enough. Exterior ants was still coming back and roach this walking in the house as they owned the place. Lets give a shot for the second time service, and we gave them a second shot and we waiting for the product have "effect". Today, I had enough... the product is not working for us. So, I gave a shot to call customer service to cancel, not to coming back to treat, because if it was something that have worked for the first time and the second time we had a problem was something else. Of course, all customer service that are able to cancel were in a meeting and they were not able to speak with me. I have tried to tell them that I will pay the cancellation fee, but not for the wave discount, because I was not happy with the product and the results. I don't want they come back every time to re-treat and re-treat and this mean time I have to buy mine own product to spray... What a waste of time and money.

7 years ago

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Da'nell Cannon Boise, ID

I really appreciate that this company responds quickly when we've needed extra treatments, plus they are so friendly and positive--both the office receptionist and the service technicians. Jose did a great job today dealing with our wasp problem!

7 years ago

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Shaneeda

Mike H came and helped us out today...very helpful and have me tips on what I can do to help keep the pest away. He also double check to make sure he did what he needed to do and if I'm satisfied before he left.

8 years ago

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Nicky W

They came out and treated my home for the earwigs and spiders. I had an issue with some more coming back out and Insight Pest Solutions quickly came out and addressed the issue. I would recommend.

8 years ago

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Enzo Croydon, CRY

A very knowledgeable man came out and we couldn't have asked for a better person. He was our saviour in a couple of our was all sorted out,he promise to come back if the problem persisted,but thankfully the problem was solved for good.

3 years ago

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Matt Kelly Milford, OH

We live surrounded by trees which invites the creepy crawlers all to often. My mother lives in a mother-in-law suite on the basement level and she has all to often visitors. Insight Pat Solution has made that a thing of the past and momma is a lot less fearful of the midnight crawlers that were all to prevelent.

3 years ago

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Mary Kate F Simpsonville, SC

I have been overall pleased with Insight Pest Solution’s services. They came to the house to rid it of spiders, roaches, you name it, and, as of now, no longer have issues with crawling critters, although I have been told that their services and spraying don’t kill bugs just push them out… their customer service has always seemed satisfactory to me as well, so generally pleased with Insight Pest Solutions.

3 years ago

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Verified Customer

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Mike Miamisburg, OH

When called for help they responded in less than 24 hours. Insight put my remodel project back on track.

1 year ago

Reply from Insight Pest Solutions

Hi Mike, We are so glad you had a great experience working with us. We would love to learn more about where we exceeded your expectations. Please reach out to contact@insightpest.com or (888) 234-2847, if you have an opportunity to share more.

Feb. 20th, 2024

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Verified Customer

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Marianne Natick, MA

The technitian is super nice and knowledgeable. Also quick response when I contacted for service

2 years ago

Reply from Insight Pest Solutions

Hi Marianne, We’re so happy to hear you think so highly of our team. Your feedback is important to us! Have a great day!

Nov. 27th, 2023

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Verified Customer

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B. Philip Lee Westford, MA

Alan S, my serviceman paid particular attention to his job and pointed out problems addressed

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

May. 11th, 2021

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Verified Customer

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Joe Faricelli Needham, MA

Friendly workers. No issues with pests or insects since we began using insight services

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

May. 11th, 2021

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Verified Customer

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Anonymous Tyngsboro, MA

Because of the results we’ve seen I would rate them highly. We like the results.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Kanayo Acton, MA

Still have some insect activity like fruit flies but they have good support whenever I talk to them.

4 years ago

Reply from Insight Pest Solutions

Hi Kanayo, We are so glad you had a great experience working with us. We would love to learn more about where we exceeded your expectations. Please reach out 888-234-2847, if you have an opportunity to share more.

Apr. 19th, 2021

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Verified Customer

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Rob Carmel, IN

Communication is very good. Everything has been wonderful. Everybody is very nice.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Jennifer Wilmington, NC

I don’t ever see bugs. This is good. They are always responsive when I need treatment inside.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Julie South Easton, MA

Customer service is very reliable and informative. We don’t have any problems with pests.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you

Apr. 19th, 2021

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Verified Customer

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Steve Franklin, MA

I don’t see the value in having them continue to come out in the middle of winter. It is convenient but I still have mouse problems.

4 years ago

Reply from Insight Pest Solutions

Hi Steve, We always strive to create a great experience for our customers. Based on your review, we’re right in the middle of the road. In your opinion, how could we have made your experience a 4-star or 5-star? Please reach out at 888-234-2847 so can discuss

Apr. 19th, 2021

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Verified Customer

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Linda Turner Brownsburg, IN

The service men are very professional, and polite! Always on time and do a terrific job!

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 25th, 2021

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Verified Customer

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Merry Noss Greensburg, PA

Prompt efficient and courteous. They responded quickly and follow their schedule

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Verified Customer

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Catherine Pittston, PA

Very good. They call ahead and if necessary come back for more service if requested by consumer.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Verified Customer

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John White Plains, NC

Inconsistent. Aggressive push scheduling that requires rescheduling every time. Poor follow-up when return visit needed. Still waiting.

4 years ago

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Verified Customer

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India Anderson Carmel, IN

The experience has been positive. They call to confirm, show up and check on additional needs and follow up.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Verified Customer

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Lorre Franklin, IN

Both good and bad depending on the technician. But when you get a bad one, they are always willing to address the issue and retreat the house.

4 years ago

Reply from Insight Pest Solutions

Thank you for letting us know. We truly appreciate it. We are happy to hear that you are pleased with your services and letting us correct the issues. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Verified Customer

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Daniel Hooksett, NH

My neighbor recommended Insight and I like them because they are very efficient.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021