Name: Insight Pest Solutions
Rating: 4.0

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Verified Customer

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Diane Stoughton, MA

Overall it has been a positive experience. We used to have ants every year and since we’ve been using it, we have not had any ants or any pests.

3 years ago

Reply from Insight Pest Solutions

Hi Diane, Thanks for review! We’re glad you had a great experience with our team!

Apr. 19th, 2021

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Verified Customer

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Bharani Leominster, MA

Sometimes they are responsive on the inside service and check the mouse traps and sometimes we have to check them ourselves.

3 years ago

Reply from Insight Pest Solutions

Hi Bharani, It’s always a pleasure protecting your home against pests. Please reach out if there’s anything we can do before our next visit!

Apr. 19th, 2021

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Verified Customer

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Alex Bellingham, MA

No longer any bees growing on my house or mice in the basement. I like that it is easy to get access to it.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Jermain Auburn, MA

No issues at all since they have been coming around. No insects or anything like that around my house.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Paul Ludlow, MA

We had some insects and they do a good job, I see good results so I keep them. Also they are personable.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Dorothea Wilmington, NC

I’ve only sprayed outside but it seems to help keep the bugs from coming inside. They do a good job.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Edward Suffolk, VA

Good they are trustworthy they keep their word,and they are good getting back with you to make sure everything is taken care of in a timely manner

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 25th, 2021

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Verified Customer

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Debby Oakley Yorktown, VA

Their technicians are always very professional. They always let you know when they will be coming to your home

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 25th, 2021

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Verified Customer

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Anonymous Big Cove Tannery, PA

Overall, my experience has been positive. They provide excellent customer service. They deliver their quarterly services on-time each quarter.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Jan. 25th, 2021

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Verified Customer

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Martha Heckman Brockton, MA

Excellent service. The technician was courteous, friendly and knowledgeable. I am confident that the issue is resolved.

3 years ago Edited January 10, 2024

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Verified Customer

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Jamie Brown Greenwood, IN

We've had Insight for at least 3 years now and have been very happy with their rates and effectiveness

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Verified Customer

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Anonymous Indianapolis, IN

We have been pleased with this company. Insight has always done anything extra for free that we ask of them.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Verified Customer

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Anonymous Carmel, IN

I haven't had any issues with this company. I haven't seen any bugs I used to see, so they've been doing a good job.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Verified Customer

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Frank Rivera Peabody, MA

I subscribe to quarterly inspectio s. However technicians willing to come out between visits to inspect active areas.

3 years ago Edited January 10, 2024

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 11th, 2020

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Verified Customer

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Solar times two

They come, do their job and leave. Any problems we have had in the past are addressed and taken care of.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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Toni

Sometimes the people do a really good job and sometimes they are not up to snuff. I would eighty percent of the time they do a really good job.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Dec. 14th, 2020

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Verified Customer

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Norma Zagars

Technicians are willing to check basement and garage areas as well as the routine outdoor prevention.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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Richard

The individuals who come to the house and very polite and sociable and they are willing to answer any questions.

3 years ago Edited January 10, 2024

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Linda

Since they've come, I haven't had to clean up spider webs as often as before. We haven't had any problems with them so far.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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Jason

I went with this company after a recommendation from a friend. Insight Pest Solutions fixed my ant problem.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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Erel

I think their services could be cheaper, but I haven't seen any problems in the past with my house after they've come.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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Anatoly

When I call to reschedule their service, sometimes it works and sometimes it doesn't. I still see mice from time to time after they come.

3 years ago

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Ryan

They always come back and do whatever I want them to do but they cannot get rid of the tiny ants and spiders that constantly attack my house.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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Subir

They gave me a good deal. It has helped. They are pretty good about coming and doing the applications on a regular basis. It is quite good.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Dec. 14th, 2020

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Verified Customer

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Anonymous

I had heard a lot of good things about Insight before I signed up. I find that they come out and take care of my problems.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Dallas Wiatrzyk

Dallas Wiatrzyk 19 reviews·7 photos 4 weeks ago If I could give zero stars I would. The customer service department is sorely lacking. We received a fairly good price from the sales person who promised us our price would never ever increase. Fast forward a year and they wanted to TRIPLE our price. We said no. They then sent someone out to spray the yard etc and then sent us a bill ..after we said NO MORE SERVICES. We ended up giving a cheque for that one service (which ended up being $166, it's noted in the email that the tech received the cheque) and now we are being threatened with court if we don't pay. We've sent screen shots of the tech recorded he received the cheque and still we received threats. Do NOT use this company. We've never dealt with a more scammy company. My goodness stay away. We later received a call from a gentleman from the company who wanted to make things right so that we would remove our review. He promised that he would speak to all those involved, he promised this would not happen again, and he promised they would not cash our check. Fast forward a month, ... They cashed the cheque. STAY AWAY!

9 months ago

Reply from Insight Pest Solutions

Hi Dallas. Thank you for your feedback. We're sorry to hear you had a negative experience with us. We hear your frustration and are ready to help in whatever way we can. Please give us a call so we can assist you further.

Jan. 17th, 2024

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Lynne Horsfall Calgary, AB

Justin and Brandon were very knowledgable about the product and I was impressed by the efficiency and thoroughness they provided. The first treatment seems to have helped a lot. I am reserving judgement on the product, until I have had a chance to see the results over the term of the one year contract. So far, so good!

1 year ago

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Emerson.W Columbus, OH

Technician exceeded my expectations. I thought he was only doing my inside but treated my whole yard plus the eves. It’s nice knowing they use kid and pet friendly products:)

1 year ago

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Patrick Hammon New York, NY

These guys are AMAZING! They do so much with the service and the technicians are great :) I know a lot of companies salesman are very pushy but the insight guy was super nice and I wouldn’t want anyone else.

1 year ago

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Dennis Hill St Louis, MO

I am very happy with their service. They notify me a week in advance that they are coming and then I receive a text from the technician before he arrives and when he is finished.

1 year ago

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Colleen Hepner

Friendly staff and James was very thorough with his overview of what he was doing and made sure we hadn’t seen any unusual activity. Even taking preventive measures for rodents - which is great!

1 year ago

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doxylayne Tulsa, OK

Technician listened to me as I told him about some evidence of mice that I found in the shed, and worked with me to determine what would be best keeping in mind that I have dogs.

1 year ago

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Billy Minden, NV

Knock at the door, sound like a good service and time will tell if the service works for our area. Technicians Eric and Amanda were very knowledgeable and respectful when arriving to service the property.

2 years ago

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Jodi De Pere, WI

We have never used a pest control company before this spring. So far we have had a good experience with this company and the staff. Staff is very friendly and answered all my questions.

2 years ago

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David Maynard Seattle, WA

I think these technicians take their job seriously, and responsibly. If I have a special request they attend to it, outside of their regular quarterly visits. And the results are markedly successful.

2 years ago

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Darlene Rideout Milford, MA

Marc explained what he was going to do to help us with our mice issue in our garage and gave suggestions on what we could to help in preventing them from getting in. He was prompt and courteous.

2 years ago

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Sherry Sells Muskogee, OK

I called this morning and they were quick to send someone out to take care of the problems I was having. Bryon was so nice and listened to all the problems I was having with ants and he took care of it.

2 years ago

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Mr Pray Wilbraham, MA

Person performing the work was very polite and professional. Explained everything he was going to do and did it. He also was mindful of some areas where we have planted vegetables.

2 years ago

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Michelle Douglas, MA

Excellent friendly Service. Very knowledgeable technicians, provided great advice and guidance on how to protect our home from unwanted pests. Inspected the entire house and put down treatment where needed.

2 years ago

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Elizabeth Schott Green Bay, WI

They came at the right time for my needs very professional so far would recommend him highly but this is the first time they visited so I have to give them a little bit more time to give a better review I guess

2 years ago

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Tina B. Berlad Hopkinton, MA

Jason's been to my property previously. He seems to really know what he's doing. He answers all sorts of related questions, explains things well, gives warranted advice. I know he's been with Insight P.S. for several years.

2 years ago

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Bri B Reno, NV

Incredibly friendly and reliable staff. I get reminders of appointments and receive emails/calls if any issues arise. I also receive calls to ensure the service is working which I greatly appreciate.

2 years ago

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Cynthia Guy Seattle, WA

I have been using Insight Pest Solutions for many years and find Eric to be the besttechnician I've worked with. He's on time, thorough, knowledgable and very professional. Thank you Eric and Insight!

2 years ago

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Happy Lake in the Hills, IL

My dad has dealt with box elders on his front porch for years. He tried many things to get rid of them. After you guys he noticed he didn’t have an issue with them anymore. As for the ants we have not seen them either

2 years ago

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JM New York, NY

Our company had a GREAT experience. Both the staff in the office and our technician that was onsite were professional and very nice. Most importantly they took care of out pest issue!! I would highly recommend their services.

2 years ago

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James Bradshaw Reno, NV

Been with this company about a year now and have been extremely satisfied. Their Technician Eric is always on time and very helpful. Highly recommend them for anyone seeking a solution to your pest problem.

2 years ago

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david davies Bonney Lake, WA

Had Troy for my technician, he was very professional, respectful, and knowledgeable. He shared information about rats and their habits, also gave information on every step he was using as a defense against them. Thank you.

2 years ago

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Suzanne S Wilmington, NC

Jess is the most knowledgeable and helpful technician! He really goes the extra mile to address any concerns and explains everything in detail. Very thourough and professional, would recommend him to anyone.

3 years ago

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Joe Ludlow, MA

Five Star company. Our service technician Omar is the best. Provides a great professional presence and does a fantastic job at our home. Very satisfied with service . Especially with our Technican Omar.

3 years ago

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Miosha Walker New Orleans, LA

My home was heavily damaged from Hurricane Ida, which resulted in my family having to be displaced for an unknown period of time. Due to being displaced and the uncertainty of when or if I would be returning to my property, I called to have the my service cancelled and was immediately advised I needed to speak with a Manager. Upon speaking to the manager I was questioned about my reasons for the cancellation, and I advised in order to do so I would have to pay a cancellation fee of $299. Please keep in mind, I began in August of 2021, a few weeks before the storm. In additon, I had just lost all of my possessions and was/still living in a hotel. yet this people had no empathy for my situation or the fact that my service had just began. All they wanted was there $299!!!! Now I understand, why my sales rep kept saying "money" each time we discussed an issue or concern, because that's what's this company is all about money. Definitely not their customers!

3 years ago