Name: Insight Pest Solutions
Rating: 4.0

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Verified Customer

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TML

Service is not consistent. Sometimes they dust around windows, entry, etc. sometimes they don't. I don't always get inside service and the last time I asked the service guy seemed “put off.” Service has seemed to slack from the way it was initially. I'm guessing it may not be the product but the service folks.

3 years ago

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Verified Customer

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Mark

As far as keeping the insects down it seems like it works and they do what they said they would. Whenever we have an issue, they come out. We’re satisfied with the service.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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Tom

Pricing is good and it is convenient. The treatments are always on time and they provide advance notice. They follow through and follow up with communications.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Anonymous

They’ve been really good. They get right back to me. They don’t bug you. The people that come are polite. As far as I know it is working. I assume there aren’t little bugs around.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Christine

I am happy with the service. They are good about telling me when they are coming out and asking if there are other things that I need. I have less trouble with mice and insects since they’ve been doing the house.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Dec. 14th, 2020

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Verified Customer

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Anonymous

Excellent job controlling any pest issue and preventing them from happening in the future. All my questions are answered and services I need are scheduled.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Anonymous

Quality is good. It works. We don’t have any insects or bugs. We has a problem one time where we still had bugs and they came back out and redid it with no charge.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Anonymous

I like the way they notified us in advance so we had an opportunity to let them know what we wanted them to do. We were able to arrange what we needed.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Ron

We've been a user for several years now. They've been very responsive. We feel like if we have a problem with something in the yard then they came out with no charge.

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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M Bon Coldwater, ON

Insight Pest Solutions provides thorough and friendly service. Both the "back office" as well as their technicians are extremely knowledgeable know their business well. Lanka is very friendly, informed and happy to take the time to explain . She's a very pleasant person to deal with and is patient in making sure that everything is clear. The back office staff are also conscientious and helpful and extremely personable. I highly recommend this company and the services they provide.

1 year ago

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Patrick C. De Pere, WI

Laraine arranged for a special consultation and treatment for an ongoing infestation of pantry moths that persist in being everywhere in the house except for the pantry. They are upstairs, downstairs, in the basement and the garage from June through October for the past few years now. I’m so pleased with the extra attention I’ve received today for my moth problem and at no extra cost with my monthly subscription. Great customer service that exceeds my expectations and great value of the service provided - thanks Insight snd thank you Laraine!

1 year ago Edited August 23, 2023

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Terry Clayton Zionsville, IN

I have been a customer of Insight Pest Control for 5-6 years and have been satisfied with their service. They are very professional and have a customer friendly attitude during every treatment. I get an email reminding me of my service appointment with an opportunity to change my date if I want to be present. When the technician shows up he comes to the front door to let me know he is present and ask me if I have any problems/concerns that he needs to be aware of for added treatment. Then the technician will let me know when he has completed my service.

1 year ago

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John T White Green Bay, WI

Your area rep Zyron that came was very polite, knowledgeable and took his time explaining things to better understand what your services offered. Your technician/ pest control person Mason was outstanding in treatment of our home. He definitely went about his job in a timely and professional way. I will highly recommend Insight Pest Control to my family, neighbors and friends. Thank you

2 years ago

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Jamie Barbieri Kirkland, QC

I am so happy with the service and professionalism of Insight Pest Solutions. I was having issues with Carpenter Ants and Costa came to the rescue. He was very courteous and helpful. Not only did he fix the ant problem but he cleared away a wasp nest that I did not even notice! He also cleared away spider webbing that was very high on the house and gave me advice about lighting and ant prevention. Thank you Costa!

2 years ago

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Marjorie Stoughton Pickering, ON

I had a visit by Technician "Chris" on Jan. 13, 2022, and was quite impressed: Chris listened patiently and was attentive to all my concerns, both inside the house and outside - it's an older house with partial basement and partial crawl space. I felt he addressed each concern appropriately , and I was happy with his skill in dealing each concern. He explained everything and answered all my questions.

2 years ago

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Don Kaye Boardman, OR

I am so happy to have Mike as the technician taking care of my home. Always thoroughly, always informative and always ready to answer questions. He made sure I knew everything he did and why he did it. Also let me know about future actions he plans to take and optional services available to me. Not to mention his good humor and congenial personality. Because of Mike, I wouldn't hesitate to recommend your company's services to others.

3 years ago

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Corrie Transue San Jose, CA

I forgot the nice young guys name that came to my home yesterday and sold me the pest solutions. He is a KEEPER! VERY POLITE, at first I was not interested at all. Never have been with pest control people. He explained your service n product short, sweet, and simple other than dragging out a long b******* conversation like most salesman do. You should considered promoting him to train other sales people like him. As far as that Josh came out sprayed my house today and we will see where we go from there. Thank you Corrie T.

3 years ago

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Marie Allen New Bern, NC

Jess was great and we were very pleased with his visit and information. Our first service a couple of weeks ago was not good. We told the technician that we had roaches. We were never asked about them and no examination was done to determine what kind we had. The problem got significantly worse, hence our need to call again. We were very pleased with how it went yesterday, June23 and only want service in the future from Jess!! Our overall satisfaction remains to be seen

3 years ago

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Ralph Buel Bainbridge Island, WA

Chris was very helpful on the phone. he explain all the service they offer. the cost, they had a guy out in two days. Neil sprayed all around the house and other places he thought might be a problem. he also de webbed the place. and sprayed for spiders. When done Neil came in and explained all the services that he could do free of charge during the one year contract. It gave me a real piece of mind. He was very professional and well mannered. I hope he comes again to do the next spry. Ralph Buel.

3 years ago

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Enrique Laufer Charlton, MA

The Insight team always goes above and beyond to ensure our house is protected from pests. We recently got a dog and wanted to make sure he was protected, and the team came out right away to apply an additional flea and tick treatment on our property. They always ask if there is anything else they can do to help us when they are here, and are happy to answer questions and provide additional advice. As a satisfied customer I would recommend Insight to anyone looking for pest control solutions.

3 years ago

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Ron Lynnwood, WA

Very professional and extremely polite and clean cut. Some lines used at the sale were classic training phrases, but I could overlook that due to the fact that he had my attention. The technician was on time and again extremely professional and did an amazing, thorough job. Historically I have had Orkin for 40 years, but being new to the area I hadn’t contracted with them yet. Orkin never spent the amount of time at my property as did Insight Pest Solutions. I am also happy to support a local, family owned business.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

May. 11th, 2021

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Lisa Huettl Appleton, WI

The man who came today( I think his name was Steven or Jason.)was great! Very friendly, pointed out the beginning of a wasp nest I hadn't even noticed. After taking care of the outside he came in and checked out for mice, which has been an ongoing problem for us, but insight has been doing great with it getting it better. He took out a mouse for us and even brought in our recyle bin. Wonderful service.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 26th, 2021

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Lucy Sunderland, MA

The Insight Pest Solutions service person was exceptional. Omar explained to us the service he intended to provide on this visit and some precautions of the areas we should avoid for half an hour or so since we have a dog. He was very professional and thorough. We were very happy with our service and strongly recommend him as a service provider for Insight Pet Solutions. Thank you

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 14th, 2021

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Rebecca Gutierrez Greeneville, TN

This company is the first I’ve ever used and I’m glad they stopped by our house months ago to advertise. I tried them and they have been great. I always am notified via email and text that they will be their on certain date and they show up, friendly, respectful, helpful. They always ask if there is a specific need or no and get right to work and get it done fast. Great company and people!!!!

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 23rd, 2021

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Mark Edmond, OK

Couldn’t be happier using Insight. Paul And Ike really took the time to explain what treatments they were doing and why. I’ve never had a pest control company treat my pipes inside for spiders. They really treat the outside like I’ve never seen done to keep bugs from even entering. When they noticed the flies in the house they set traps in my dolls and it worked great. Highly recommend their company. Best exterminators I’ve ever used!

4 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Lee Lexington, MA

We have been using Insite in Massachusetts for about 2 years and I think it’s a good service. A representative showed up while I was outside gardening and normally I dislike being approached by cold “callers” but she was friendly and knowledgeable and her sales presentation was low pressure. I had been thinking of getting a pest management service so I signed up. It was a good deal and were suffering from our annual influx of ants at the time . The technicians are polite and knowledgeable. We have seen a great reduction in our wasp and ant problem. We are working on the mice but most of the problem is structural so Insite can only set traps, not carpentry. I recommend the Massachusetts operation, apparently service quality can vary depending on location.

5 years ago

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Reggie F Olympia, WA

Insight Technician Mike H. arrived on time. He was extremely professional. I felt he was totally committed to doing an outstanding job. He takes his job serious and with great professional pride. He took time to explain every action he was making and ensured that I was familiar with the current status around my house. I feel very comfortable with his service and I believe Insight Pest Solutions and I will have a great relationship.

5 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Lorry Gilbreath Port Ludlow, WA

my technician CHRIS J was one of the best that I have had, he took great care to remove mice and reset traps under the house, he also assisted in teaching me tips about the best ways to eliminate interior ants. I have been a prior Terminex client for a few years but could never confirm my appointments so I was out working whenever service calls came, it was infuriating. My service with Insight Pest Solutions NW has been very positive and I really appreciate the professionalism and care they give.

5 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Gary R. Gray Olympia, WA

Couldn't be more pleased! Have worked with other (top name brand) companies and quickly found out they charge far too much for worthless work. Signed up with Insight and found true professionals to work with, especially technician Mike H who carefully explained everything that he was going to do and was extremely patient with my questions while he was performing the job. Looking forward to working with them in future months to keep those pesky pests out of my house!

6 years ago

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Lana M

I was at a friends house and realized how pest free her home was inside and out, I got her pest company info which was insight and called them, because of the referal we each got $25 off!! they scheduled within 4 days of my call, Mike H was the guy and did a great job, answered all my questions, and took time to ensure everything was done thoroughly and I look forward to seeing him for my next service.

6 years ago

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Pat Gott Manchester, CT

Logan came to our door on Monday and he was so knowledgeable - , explained thoroughly about the pests we have. The price was right and we're excited about getting rid of mice and ants! Paul C. and Kemar M. performed our first service today and my husband and I are very satisfied with them - both so polite, quick, clean, experienced in their job.

7 years ago

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Mike Miamisburg, OH

When called for help they responded in less than 24 hours. Insight put my remodel project back on track.

8 months ago

Reply from Insight Pest Solutions

Hi Mike, We are so glad you had a great experience working with us. We would love to learn more about where we exceeded your expectations. Please reach out to contact@insightpest.com or (888) 234-2847, if you have an opportunity to share more.

Feb. 20th, 2024

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James Goodman Silverdale, WA

I oversee a very large Senior Living community with a large commercial building. Our building was overrun by sugar ants, almost over night. We called a few local pest companies, but the only one willing to come to us on such short notice was Insight Pest Solutions. They explained their product and how they would address the problem. They shared how and why their pest product was safe, and really took the time to ensure our residents understood how they would spray and repeal our ant problem. Super happy with them and how professional they are. We now have a contract and haven't had issues since.

2 years ago

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Gary Schwenning

Brayden was very courteous and seemed very knowledgeable. He went about his business and was finished what seemed quite quickly.

4 months ago

Reply from Insight Pest Solutions

Hi Gary, We’re so happy to hear you think so highly of our team. Your feedback is important to us! Have a great day!

Jun. 18th, 2024

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Nidhi Middleboro, MA

Great experience so far and technicians that have come out have been able to help and were extremely knowledgeable.

10 months ago

Reply from Insight Pest Solutions

Hi Nidhi. Thank you for your glowing review! We put a lot of work into providing a top-tier customer experience. We love hearing from our customers; please reach out to us at any time.

Dec. 15th, 2023

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David Gerlits

They always perform in an efficient and professional manner. They provide great value for the price.

11 months ago

Reply from Insight Pest Solutions

Hi David. Thank you for your glowing review! We put a lot of work into providing a top-tier customer experience. We love hearing from our customers; please reach out to us at any time.

Nov. 13th, 2023

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RoseMarie Haley Bellingham, MA

Always on time and very efficient in doing their job. They also alert you to the date 0f service. I am happy with this company.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

May. 11th, 2021

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Frank Westford, MA

Insight is very consistent. Their support is very good and the product is also very good. They do what they are supposed to.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Marie Milford, MA

We’ve been happy. I recommend them. My questions have been answered. My calls are responded to. It has been effective. They have resolved my issue.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Brad Zionsville, IN

Insight makes it easy and simple for you. There is room for improvement, I would like to get a better price but overall I am happy and I will continue the service.

3 years ago

Reply from Insight Pest Solutions

Hi Brad, Thanks for review! We’re glad you had a great experience with our team!

Apr. 19th, 2021

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Jackie Ellettsville, IN

They seem to reliable. They are always available and friendly. I would like for them to increase their ability to control moles and other ground pests.

3 years ago

Reply from Insight Pest Solutions

Hi Jackie, We are so glad you had a great experience working with us. We would love to learn more about where we exceeded your expectations. Please reach out 888-234-2847, if you have an opportunity to share more.

Apr. 19th, 2021

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Patricia Wilmington, NC

I can tell when they come because there are less insects around. They come whether I am here or not and if I am not here, they leave a note.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you

Apr. 19th, 2021

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Anonymous Wellesley Hills, MA

I think Insight Pest Control has done a wonderful job. They are always polite and come on time. I think that is very important.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Michael North Easton, MA

We shopped around and found that Insight Pest had the best options for inside and outside pest control. They are very responsive.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you

Apr. 19th, 2021

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Jim North Grafton, MA

When they say they will be there, they will be always. They do the work they say they will do. I haven’t had any issues with insects or animals.

3 years ago Edited January 10, 2024

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Joe Wilmington, NC

Sometimes it is hard to get the inside of the house sprayed so it doesn’t get rid of all the pests but they are still better than most companies I have dealt with.

3 years ago

Reply from Insight Pest Solutions

Hi Joe, We are so glad you had a great experience working with us. We would love to learn more about where we exceeded your expectations. Please reach out 888-234-2847, if you have an opportunity to share more.

Apr. 19th, 2021

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Verified Customer

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Fay Wilmington, NC

We’ve been with them so long because we have found them to be the best solution for termites. My problems are taken care of with no hassle.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Sandeep South Grafton, MA

I don’t see any pests in the house for the last three or four years. I have no regrets using them. They are the best in the neighborhood.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you

Apr. 19th, 2021

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Mike Medway, MA

When I need pest control, they are prompt and always send a message before they come and once they come you don’t see any pests.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Cheryl Tree Callery, PA

Prompt when called for emergencies, always cordial and professional. Technicians are always willing to answer any questions.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 25th, 2021