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Insight Pest Solutions

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7.9

Overall Score

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Jan Franklin, IN

I've had Insight Pest Solutions for quite a while. I've always been given good service and they've gotten rid of my spider problem.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Devin Avon, IN

They are always on time when they come for an appointment. They always remind you about your next appointment. They get the job done and they keep the pests away.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Robert Manchester, NH

Their customer service is very supportive. Anytime we call, they do the work to answer our questions. The technicians that come are generally good at what they are doing.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Jan. 19th, 2021

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Ilya Weston, MA

I've had no problems with this company since signing up with them. Their customer service is helpful and I've had no issues with them.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Wendy Norfolk, MA

We went with Insight because they were cheaper than other companies. They always respond to what we need, and they do a very good job.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Maureen Boxford, MA

This company seems to be very professional. They are always on time and provide good communication. Overall, they've done a good job.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Yvonne Shrewsbury, MA

I switched pest control companies and since going with Insight, I don't have any pests. I've been very satisfied with this company.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Anonymous Whitinsville, MA

We switched to Insight Pest Solutions because they were less expensive than what we were using. They are quick and not intrusive when they come to the house.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Jan. 19th, 2021

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Jane Southborough, MA

I had an ant problem in my kitchen, and they gave me something to put in there. The one time I needed to call customer service, they came right away.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Jan. 19th, 2021

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Vanessa North Reading, MA

This company is a bit more expensive than others, but they come and do what they're supposed to do. Customer support is very responsive.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Claire

We have been very satisfied with the services provided. They are professional, attend to specific concerns and have been most reliable.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 16th, 2020

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K

I’m pretty satisfied. They’re always responsive when we try to reach out to them. We have no issues with their pest control.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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R & D

Always come when they've given notice they will, always eager to answer incidental questions and ask about new issues. The treatments WORK.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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James

I have had a problem with little sugar ants in my kitchen, and they never seem to go away after this company comes. They disappear but always come back again. I'd be very happy if they could fix that problem.

3 years ago

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Ivory

I'm annoyed at their customer support. If you have an issue with billing, they don't make it their problem, they make it only your problem. They make excuses as to what they can or can't do with their services.

3 years ago

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Sharon

Whenever I've called them with questions for additional services, I was helped right away. I haven't had any problems with this company so far.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Jay

Their customer support team has been helpful when I needed to change my billing. Everything has been pretty great so far.

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Ken

If I have any questions for them they give me a price and offer their recommendation. I don't have insects in my home like I used to!

3 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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wayne

Several years ago, we had recurring problems with insects in the home. Over the past 4 years, we have had none of these.

4 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Karl

They seem surreal with what they are doing. They are doing a good job. I get notified before they come. I am very happy with it.

4 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Christy

They come on a regular schedule and absolutely no disruption to us. Keep our home and exterior creepy crawly bug free.

4 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Judy Carmel, IN

Matt was very thorough and prompt. He has been to my house before and always does a great job. He deserves a commendation and promotion.

4 years ago Edited January 10, 2024

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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John

Always good with follow up. They have been very thorough. The personnel is always knowledgeable and seem very efficient.

4 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Kathy P. Hudson, WI

Laraine did an amazing job, she is very knowledgeable, I feel like she went above and beyond what I expected. Great at explaining everything to me, so glad she was our person that came to to spray out interior, Thank you Laraine

1 year ago

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Lee Carson Ottawa, ON

Insight Pest Solutions provides thorough and friendly service. Their technicians clearly know what they're doing and are happy to take the time to explain. The back office staff are also conscientious and helpful, patiently dealing with invoicing questions and the like. I recommend this company.

1 year ago

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Kayln Green Bay, WI

Laraine provided my service today; she is very professional and friendly. She cared about my concerns within and around my home. She went beyond the spray treatment by taking the time to provide valuable information. I’m impressed with her pest knowledge and would highly recommend her to treat your home

1 year ago

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Joshua Martell

Laraine did a wonderful job explaining the work that would be done today. She came for my quarterly service and walked me through what the next steps were. She also took the time to explain what can be expected come spring! Thanks Laraine!

1 year ago

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kathy Oshawa, ON

i am very happy with insight we have been with them going on 2 years and they are wonderful, if we have an issue they are right back to fix anything, we are in the oshawa location and my technician today was Adam S, very polite and knowledgeable at what he does. thanks kathy

1 year ago

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Steve Werner Victoria, BC

The representative showed up today for the second time. The first time was very successful in getting rid of the bugs, especially the ants around my house. He is very professional, went all around the house and I’m sure he did an equally good job to the first time.

2 years ago

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Hanna Limestone, TN

Katie with Insight Pest Solutions did a great job servicing our home! She showed up early and was very polite and respectful of our home. She listened and attended to our concerns in a very timely fashion and was very quick with her job! Thank you Insight!

2 years ago

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Norm Staples Boston, MA

I recently had a problem with yellow jackets. Jose came out talked me through his procedure. I saw immediate results the yellow jackets! Jose also saw that woodpeckers were pecking my home and gave me insights on how to drive them away. Thanks Jose!!!!

2 years ago

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Tim Nesbitt Appleton, WI

We had our home serviced today. Laraine was outstanding. She definitely did the best job since we have started with the company. She was very thorough with the treatment. Where others have come and gone so fast , she was so very detailed. Thank you !!!

2 years ago

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Christina Gering NY

Super helpful company!!! I was having mice issues. Michael from the company came out and found my issues and set traps inside My garage. He went above and beyond. Checked the perimeter of the outside house and left me great instructions on what we should do to help keep the mice outside. Very pleased with this service!

2 years ago

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Susan Shearer Springboro, OH

Mike took the time to help me understand the treatments he was doing. He let me know that Insight Pest Solutions was there to make sure our pest control needs were met, and that we were happy with the service. Mike is a professional I can count on to do a great job!

2 years ago

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Patrick C Denver, CO

Mason arrived on time and was professional, courteous and knowledgeable. He listened to all my concerns, from a moth infestation in the house and occasional mice to spiders and ants, etc. I feel good about choosing Insight Pest Control and was completely satisfied with Mason and his work - what a great guy!

2 years ago

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Wendy Tulsa, OK

Byron was very courteous. He listens well and repeated my concerns. As he had completed the service he let me know. He gave me a verbal report that he had not found any areas of concern. I believe INSIGHT service is working well for us!

2 years ago

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John Columbus, IN

We have been customers longer than a year. Quarterly service is fine. Their response to this request to eliminate an active hornet nest was outstanding. They scheduled a well qualified and equipped technician, Zach, for next day service. He arrived and completed the removal by 10:30 am. Well done!

2 years ago

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Hannah Fernandez Nashville, TN

We are extremely happy with Insight Pest Solutions. Katie is knowledgeable and an expert in her field. We are new customers, and we look forward to the next treatment in a couple of months. Thank you Katie for walking our property and for the treatment done to our property.

2 years ago

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Skip Collinsville, OK

We had Josh of Insight Solutions, spray for us a few days ago. He said then if we see any more ants just call and they would be right back out. We did see 2 small areas, I called and Josh was back out! Did extra treatment yesterday morning. No sign of them anywhere…. Thank you!

2 years ago

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Julie Green Bay, WI

The gentleman that came was so patient with my worries and anxiety, answered every question I had and even calmed my worries / fears of dealing with pests - dead or alive as we start this process. Perfect personality and understanding he maintained for my concerns!

2 years ago

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Amanda Neenah, WI

The guys were extremely professional and friendly. I love that they check in when they arrive AND before heading out to let us know of anything specific they took care of! Our house is bug free and thanks to James our backyard is wasp free! Highly recommend Insight.

2 years ago

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Nathan Wiesshoff Lodi, WI

It was our first treatment and we had Colin and Adam for our service. Both were amazing and knowledgeable when explaining the service and applying the treatment. They were extremely professional and also personable which made the service very enjoyable.

2 years ago

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Rob Lubinsky Mississauga, ON

Adrian came out due to a problem with carpenter bees. He dealt with the problem and was very professional. He explainwd many options to deal with this moving forward I would d highly recommend Adrian and Insight Well done!!

2 years ago

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Diane Alberti Bedford, NH

I like how they come when they say they will. I like that they call and let you know they are on the way. I like that they are very polite and explain everything to you. I like that they let you pick morning or afternoon because then you are not waiting all day. Lastly, I think they are very thorough. Good company.

2 years ago

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Jason Kaukauna, WI

We have had Insight Pest Solutions for awhile now. Our technicians took extra time today to answer questions we had, and provided us with some excellent insight and updated our plan of attack to get more out of our plan! Thanks so much! I'd recommend Insight Pest Solutions to anyone with pest problems or taking measures to prevent them.

2 years ago

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Tran Nhan Newmarket, ON

I had Justin and Adrian from Insight Pest Solution cleaned out the minimal spider webs in my basement. We also walked around the house exterior to make sure the wiping holes are messed up and sprayed. Thank you for your wonderful help!

2 years ago

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Seattle customer Seattle, WA

Nikolai was super attentive and very helpful, even recommending next steps and contacting his office on our behalf to lower the cost on our service today because we did not require a more thorough service as I had originally planned.

2 years ago

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Andy Bowlin Kingsport, TN

Had a new person today James normally comes and hes awesome but today it was Katie. She was wonderful she made sure I had no other issues before she left and she asked if I needed anything else done before she left. Great job thank you!

2 years ago

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Jenika Portland, OR

They set a lot of traps so we’ll see. They are unable to wall off their openings which was disappointing. Patrick was efficient and understanding of the problem. Please get your license to wall off the openings. If I knew in advance that you could not wall off the openings I probably would’ve kept checking with different exterminators to see who does but I didn’t know enough about exterminating rats to do so.

2 years ago

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Lindsey Peikert Elgin, OK

Even though I had forgotten to unlock my back gate the company was good enough to allow me to rush home and unlock it so they didn't have to reschedule my appointment. Tyler did an amazing job rodent proofing our house for the winter, great experience, awesome customer service!

2 years ago