Home Warranty of America: Read 2,422 User Reviews From Real Homeowners

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Verified Customer

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Jesus C Carrillo

I like the service and the process. It's worth it

1 year ago

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Darnise Shaw

Everything was good nice technician tended to our needs

1 year ago

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Ralph Ciemnoczolowski

Everything has worked out just fine so far.

1 year ago

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Leisa

Consistently excellent service and support!

1 year ago

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Sonny

Fast response and everything was done online

1 year ago

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Salomon Kaganda

I like how you're caring your customers.

1 year ago

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Verified Customer

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Monika Fox

Quick turn around and great customer service

1 year ago

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Ron Kramer

I had a mixed experience with the service. While the customer support was persistent and eventually sent a technician to fix my dishwasher issue, it took longer than expected due to challenges in finding someone local. The technician resolved the problem, but I've noticed that sometimes the service sends less qualified individuals, which can lead to multiple visits. Overall, the support team did their best to help.

1 year ago Edited January 2, 2025

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Deborah

The support staff at HWA are always courteous and efficient

1 year ago

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Tamara

Paid 4x 85$ service fee to fix my dishwasher. The same problem each time. The door is broken and they refuse to fix. Will never use again.

1 year ago

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Verified Customer

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Patricia

Quick service when I had a claim. Good value for the cost

1 year ago

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Panagiotis

Fast process claim and excellent service!

1 year ago

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Judy Huntsucker

The process was smoother and more efficient than I thought it would be.

1 year ago

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Verified Customer

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Jill

Quick, professional response. Good follow up communication.

2 years ago

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Marvin

I don't like the fact that I have to more out of pocket than what the Home Warranty paid.

2 years ago

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Deborah

I like the convenience of having someone to call.

2 years ago

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Verified Customer

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Billie

Coverage is awesome, saves the homeowner lots of money.

2 years ago Edited August 9, 2024

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Bridget Holmes

I’ve had really good experiences with HWA

2 years ago

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Connie Gardner-Goad

The service was easy to schedule and was very quick.

2 years ago

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Michael Gordon

They quick to take money"But" when time to replace something it always problem.

2 years ago

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Carrie Olsem

Prompt service, and friendly interaction

2 years ago

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Stephen Davis

I always had a great experience with this company.

2 years ago

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Lloyd Williams

Everything has been great with HWA since I started.

2 years ago

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Alicia Evans

They take care of problems without any hesitation.

2 years ago

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Stephanie Brown

I liked the timeliness of service and great savings.

2 years ago

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Kerry Wells

I thought the service was good. And how they communicate with me

2 years ago

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Dragica

Positive experience! Money save and Peace of mind.

2 years ago

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Kia Bowen

2 years ago Edited July 17, 2024

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Verified Customer

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Gabriel

Easy to use portal and fast responses to claims

2 years ago

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Verified Customer

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Ratul

Prompt, Timeliness, Transparent, Knowledgeable

2 years ago

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Verified Customer

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Stanley Kwong

Slow response from repairman. Also, repairman keep changing time.

2 years ago Edited July 16, 2024

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Verified Customer

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Yolande M James

Very professional and fast service I had no problems

2 years ago

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Zdenka Smith

Great team to work with and service is superb!

2 years ago

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Curtis

Professional service and customer service was excellent.

2 years ago

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Verified Customer

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Greg Miller

I don't have any specific comments for this question.

2 years ago

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Verified Customer

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Delon

Quick and painless resolutions when needed.

2 years ago

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Verified Customer

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Amy

Great technician! Timely response for repairs

2 years ago

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John

They were very easy to work with and very efficient.

2 years ago

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Albert Laser

Had to wait 3 days in middle of winter before a repair person was found to fix our furnace

2 years ago

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Tammy

They sent plumbers out to fix my pool one time, they weren't helpful

2 years ago

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Nailah Jones Atlanta, GA

Great customer service and choice of vendors

2 years ago

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Patrick

The heating air conditioning unit broke and they were flexible when needed.

2 years ago

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Verified Customer

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Laura Oceanside, CA

HWA sent an awesome company to fix my refrigerator.

2 years ago

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Kerry

We got a bill, even though we have the warranty. We had an additional charge of $280. I thought it was misleading.

2 years ago

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Lance

They are very quick to assign people to a claim.

2 years ago

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Hannah

I like the ability to file the claim online.

2 years ago

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Verified Customer

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Francie Chesapeake, VA

Came in was efficient, quick, neat and fixed problem

2 years ago

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Verified Customer

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Dawn Fowler Dallas, TX

Great website; easy to file a claim; and prompt response.

2 years ago

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Jim Kristof Lake Zurich, IL

2 years ago

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Lori McKernan New Braunfels, TX

Plumber was knowledgeable and fixed my issue.

2 years ago

Home Warranty of America Reviews