Home Warranty of America: Read 2,018 User Reviews From Real Homeowners

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Rowland

Pretty quick response. Work is done by professionals.

2 years ago

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Louis

HWA would not reimburse me for the installation of ductwork for the clothes dryer.

2 years ago

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James McEwen Mandeville, LA

Prompt technician assignment and thorough work from vendor.

2 years ago

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Marla Indianapolis, IN

He was friendly, knowledgeable and efficient.

2 years ago

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Terry Salazar Eagle, ID

It takes too long to find repairmen. Last one almost 2 weeks for our A/C

2 years ago

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Trish Jenkins Peoria, IL

Friendly and helpful staff, when getting my claims taken care of.

2 years ago

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Homer Porter Oklahoma City, OK

Easy to file a claim on line. Respond by email was quick.

2 years ago

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Ahmed Awad Alexandria, ALX

Great company and excellent support.. strongly recommended

2 years ago

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Beca M Sacramento, CA

Horrible company. Horrible customer service. Not helpful. Stay away from this home warranty company. It’s will be a waste of your money!!

2 years ago

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Gopala

Prompt in assigning technicians for claims

2 years ago

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Dan Levy San Diego, CA

Total trash, I would have been better not calling them & buying a new fridge than wasting $75 for them to not fix my fridge

2 years ago

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William Laurain Hobbs, NM

Terrible company, horribly incompetent contractors, terrible customer service. Save yourself the money and go elsewhere.

2 years ago

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Ricardo Bolivar Brownsville, TX

Great value for the money and excellent customer service.

2 years ago

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Sangho Lee Concord, CA

Our 3 electrical outlets were fixed in a timely manner.

2 years ago Edited January 10, 2024

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Verified Customer

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Portia New Orleans, LA

Customer service was the main reason that I gave the above rating

2 years ago

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James Round Lake, IL

Fast and reliable repairs, quality repairs

2 years ago

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Kathryn Kruger Wheaton, IL

Very fast and excellent technician. Thank you.

2 years ago

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Patricia Arlington, TX

I like the fast service I received to resolve the matter

2 years ago

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Daniel Richardson, TX

The claim was handled by a competent service technician.

2 years ago

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Joyce Lobbins Dallas, TX

Every time I turn a claim in it is not covered. Just a waste of money as far as I'm concerned to have Home Warranty of America.

2 years ago

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Rita Dallas, TX

Very prompt. Got my disposal taken care of.

2 years ago

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Jacob Fort Mill, SC

Courtesy, always wanting to be helpful. Thank s

2 years ago

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Mel Dinius Minneapolis, MN

No hassle, prompt service and knowledgeable technicians

2 years ago

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Latania Williams San Francisco, CA

Home warranty of America has great customer service.

2 years ago

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Laura Graybill Bremerton, WA

Great price and fast service when needed.

2 years ago

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Karen Olathe, KS

They have been on top of all my claims quickly!

2 years ago

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Gil Flores Tinley Park, IL

Customer service is great. They are very helpful

2 years ago

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Mitchell Denton, TX

They find service people that come out only to pick up the deductible. Have not been happy with any of the service people they have provided.

2 years ago

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ERVIN CLARK Maumelle, AR

Not enough contractors in our area. Customer Svc is getn better slowly.

2 years ago

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Alicia Armendariz El Paso, TX

Don’t like waiting over 2 months for reimbursement. Don’t like limited vendors choice.

2 years ago

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Verified Customer

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Barbara Evanston, IL

The Prompt attention to responding to my requests

2 years ago

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Jennifer Burkhart Springfield, IL

They deny every claim. They have you pay $100 any time a technician comes to your home then deny your claim. They customer service is poor.

3 years ago

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Donna M Brown Mesquite, NV

They have zero sense of emergency. They take their own sweet time in everything they do and provide the least possible service. Bad, bad investment.

3 years ago

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charlotte freeman Houma, LA

These people have no idea what they are doing. Had me sit home all day yesterday. They assigned a vendor that doesn't even work with them.

3 years ago

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Alise Ambrosi White House, TN

We should open a class action lawsuit. My air has been out two months. They say there looking for some one to mlm come to my house.

4 years ago

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Derrick Montgomery, TX

This company should be shut down. Horrid service Employees are a joke! No warranty is better than having this company.! Stay away

7 years ago

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REBECCA

So nice to know anything breaks down in your home it will be taken care of.

1 year ago

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G New York, NY

Easily navigated website that makes filling a claim a snap when u need it most.

2 years ago Edited January 23, 2023

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Verified Customer

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Janet

Kept putting bandaids on problems instead of replacing.

1 year ago

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Doug Abbott

I won't be renewing my policy. Very wishy washy company

1 year ago

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Michelle Curry Atlanta, GA

I've been treated horribly! 2.5 months without a HVAC

2 years ago

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Archana Anant Lake Zurich, IL

Very disappointed! Customer service is poor

2 years ago

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Anonymous Glendora, CA

It's very difficult for them to understand what's going on.

2 years ago

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David Vila Mooresville, NC

Extremely hard, and sometimes impossible, to get coverage when something large breaks.

2 years ago

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Robert Glenn Jr Louisville, KY

Response to your request for service assistance.

2 years ago

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No name Richmond, TX

Didn’t feel supported by this company with the issues with their vendors.

2 years ago

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ana queiroz St. Cloud, FL

Terrible when something broken they denie your clain and asid you are the one reposable for not taken care

4 years ago

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D.P Hummelstown, PA

Poor quality customer service. They are quick to collect the $100 deductible. However they deny claims.

6 years ago

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Verified Customer

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Kristy Murphy North Hollywood, CA

There are a lot of things they should cover but don’t and it takes a long time to get service after you call them

2 years ago

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Juanita Morrison Columbus, OH

Inquired for warranty pricing and package. Informative reps, but I chose a different company.

3 years ago

Home Warranty of America Reviews