Home Warranty of America: Read 2,422 User Reviews From Real Homeowners

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Verified Customer

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Tom and Alice Summerville

Personal relationship with your rep through my Broker.

10 months ago

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Pattie

10 months ago

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April Brown

They tend to send unqualified technicians and don’t want to cover the necessity of issues that are requesting to be repaired.

10 months ago

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Shernette Williams

So far, my experience has been nothing short of amazing.

10 months ago

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Verified Customer

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Shilivea

I didn't!! Home Warrenty of America is horrible!! You put in a claim, and days go by before you hear anything or don't hear anything at all!!

10 months ago

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Verified Customer

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Lynn

Thanks for resolving my issue! Satisfactory

10 months ago

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Michael

Great service and Quality technicians.would recommend.

10 months ago

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Verified Customer

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Huguens Louis Pierre

Everything went well, no complaining. Good so far

11 months ago

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Susan Landrum

Fast response from HWA. Excellent technician.

11 months ago

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Verified Customer

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Tracy Rose

Great so far! Really good service andboromptness.

11 months ago

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Lonnie Members

Awesome warranty always there for us and fast great work yall

1 year ago

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Jess

The process was very quick and easy and the service was great.

1 year ago

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Harvey McReynolds

Their policy says one thing, but their actions are completely different. And we still have not received the as of July 8, 2025.

1 year ago

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Charles Harris

Service was timely and well done. I will definitely do another year.

1 year ago

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Verified Customer

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Daniel

I am still waiting for you to approve the work by your contractor. It has been 2 weeks and my air conditioner still needs repair. Terrible experience

1 year ago

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Marina

I don't like how the last contractor assigned to do the jobs for us performed his obligation and duty.

1 year ago

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Verified Customer

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Jimmy

Fast claim service with positive outcome on both claims I initiated.

1 year ago

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Verified Customer

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Susanne

Huge improvement from when I started using this company eight years ago.

1 year ago

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Terrell

It provides good coverage in concept but I’ve yet to see them follow through to make sure root causes are addressed.

1 year ago

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Michael Thomas

The filing process is inadequate. I should have VERY fast referrals so that I can get an appt soonest.

1 year ago

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Verified Customer

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Alvaro

Great and fast service. They even respond to claims on holidays

1 year ago

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Verified Customer

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Maria

Easy process to file a claim and have technician arrive to complete service.

1 year ago

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Keith Georgetown

Everything went well Quick fast the best experience I had with a wanted company

2 years ago

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Verified Customer

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Michael

Month and a week later and two technicians I had to go buy a microwave on my own could not get anyone too call back are help done with this company .:(

2 years ago

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Verified Customer

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Sankarakailasam

Overall process from filing the claim to complete the work was easy and smooth.

2 years ago

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Verified Customer

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itsahardpassforme3

HWA sent a knowledgeable and experienced technician to my home.

2 years ago

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Verified Customer

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Jill

Great customer service! They responded quickly to the claim I filed.

2 years ago

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Verified Customer

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Nancy mayer

Claims process is horrible and an appointment was made for a phone call with mgmt team and they did not call at scheduled time called me 3 days later …still not resolved

2 years ago

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Verified Customer

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Albert Seawright

Technician was knowledgeable, polite and very neat in appearance.

2 years ago

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Brandy Valteau

My recent claims took to long to resolve. I had to call customer service multiple times.

2 years ago

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John

My daughter handled this transaction and she was completely satisfied.

2 years ago

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Verified Customer

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Terry Stough

The apt went great. The rep was prompt. Professional and fast. Thank you.

2 years ago

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Verified Customer

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Carla Brown

Waiting for microwave to be reassigned to new service man. Otherwise, the service has been great!

2 years ago

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Verified Customer

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eltee8

The assurance that if anything breaks or malfunctions you will help me.

2 years ago

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Verified Customer

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Barbara

Services were completed finally. It just took too long to get someone here to begin the repair.

2 years ago

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Verified Customer

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Day'Stanya Wright

Peace of mind is the best part of having home warranty of America

2 years ago

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Richard Boynton Beach, FL

They are very responsive and got the job done in favorable timing.

2 years ago

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Anonymous

I paid for years and years on this Home Warranty and I got nothing out of it. They were offering to give me $300 for about a $2,000 stove.

2 years ago

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Verified Customer

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Anonymous

My $8,000 wolf oven broke down and they gave me a $500 gift certificate for Lowe's, which doesn't pay for anything. Maybe the electrical cord to my oven. Horrible.

2 years ago

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Verified Customer

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Carl

They were friendly. They were very helpful. They were very knowledgeable.

2 years ago

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Michelle

Very professional gentleman. It was a good experience my first go around.

2 years ago

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Michael

Everything happened quickly. They came and fixed the issue within a few days.

2 years ago

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Verified Customer

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Meda

When I call them, I get a response and explanation for what I need to do.

2 years ago

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Brian Lape

Once they arrived they were professional knowledgeable and did the job as expected

2 years ago

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Verified Customer

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Stephen Jacksonville, FL

I was enticed to sign-up for three years after having them for a year. They have yet to pay even one claim. I now want to receive a refund for all except a one-year renewal.

2 years ago

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Verified Customer

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William

The gentleman that came out and did the work was fantastic. Attention to detail. He was in and out within probably 25 minutes.

2 years ago Edited January 8, 2024

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Verified Customer

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Harold Athens, TN

I can depend on getting my appliance repaired in a timely manner.

2 years ago

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Verified Customer

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Desiree Schulz Burton, MI

Quick service… friendly customer service… trustworthy vendors

2 years ago

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Phil Thi Chicago, IL

Save money on repairs.. response time for tech to show up is too long.

2 years ago

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Susie Espinoza

I liked that when I had a problem at home they were quick to send someone to fix it

2 years ago

Home Warranty of America Reviews