Home Warranty of America: Read 2,019 User Reviews From Real Homeowners

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Ratul

Prompt, Timeliness, Transparent, Knowledgeable

1 year ago

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Stanley Kwong

Slow response from repairman. Also, repairman keep changing time.

1 year ago Edited July 16, 2024

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Yolande M James

Very professional and fast service I had no problems

1 year ago

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Zdenka Smith

Great team to work with and service is superb!

1 year ago

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Curtis

Professional service and customer service was excellent.

1 year ago

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Greg Miller

I don't have any specific comments for this question.

1 year ago

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Delon

Quick and painless resolutions when needed.

1 year ago

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Amy

Great technician! Timely response for repairs

1 year ago

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John

They were very easy to work with and very efficient.

1 year ago

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Albert Laser

Had to wait 3 days in middle of winter before a repair person was found to fix our furnace

1 year ago

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Tammy

They sent plumbers out to fix my pool one time, they weren't helpful

1 year ago

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Nailah Jones Atlanta, GA

Great customer service and choice of vendors

1 year ago

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Patrick

The heating air conditioning unit broke and they were flexible when needed.

1 year ago

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Laura Oceanside, CA

HWA sent an awesome company to fix my refrigerator.

1 year ago

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Kerry

We got a bill, even though we have the warranty. We had an additional charge of $280. I thought it was misleading.

1 year ago

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Lance

They are very quick to assign people to a claim.

1 year ago

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Hannah

I like the ability to file the claim online.

1 year ago

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Francie Chesapeake, VA

Came in was efficient, quick, neat and fixed problem

1 year ago

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Dawn Fowler Dallas, TX

Great website; easy to file a claim; and prompt response.

1 year ago

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Jim Kristof Lake Zurich, IL

1 year ago

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Lori McKernan New Braunfels, TX

Plumber was knowledgeable and fixed my issue.

1 year ago

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Humberto Gonzalez Round Rock, TX

Fast response and customer oriented company

1 year ago

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Ralph Jones Charlotte, NC

Outstanding service! Always good quality!

1 year ago

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Elralarsen Mesa, AZ

Very fast response, took care of my problem the next day

1 year ago

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Andrew Coleman

Very easy process and low hassle. Takes the stress away

1 year ago

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Michele Smith

Service was timely and my furnace is now working

1 year ago

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Fredy

When my HVAC went out I called you guys. It wasn't so hard.

2 years ago

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anudeep reddy Kent, WA

The service was very fast and they did well

2 years ago

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Joyce Hammonds Arlington, TX

HWA has always processed my claims quickly and efficiently.

2 years ago Edited December 13, 2023

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Christopher Huntley, IL

Great company very helpful repairs got done quickly

2 years ago

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Ronnie Cooley

I was satisfied with it. My central heat went out and I called them and they sent a technician out probably within two days. The technician ordered the part and then came back and put it on. But it took three or four days to get the part.

2 years ago Edited December 6, 2023

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Emma

Always treat me with respect and handle my claims with care

2 years ago

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Mistie Johnson Cookeville, TN

They try to get you help as fast as possible

2 years ago

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Dylan Jennings

They approve claims and have good service.

2 years ago

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Ken Knister Phoenix, AZ

I can trust to get things fixed. Good customer service.

2 years ago

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Tina Matthews Chicago, IL

Perfect service for my plumbing needs. THANKS

2 years ago

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Jesse Brazoria, TX

Tech came found problem and ordered parts waiting on him to come back tomorrow.

2 years ago

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William Bills Chicago, IL

Wonderful to work with. Quick response and reaction

2 years ago Edited November 15, 2023

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Barbara

I've had issues that they have taken care of and I've had no problems with it.

2 years ago

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Joanne

They answer their phones quickly. They did get me care recently, quickly.

2 years ago

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James Murfreesboro, TN

The claims process was fast, but we are disappointed in the replacement unit.

2 years ago

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Swathi Iyanar Ballwin, MO

Liked how they were quick and helpful!!!

2 years ago

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Akely78

Great Service provided by the company and technicians.

2 years ago

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Daniel Czuba Batavia, IL

Quick straight forward and fixed the issue right away

2 years ago

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Mohamed ElRahimy Clarksburg, MD

Technician was professional and very knowledgeable

2 years ago

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Anthony Parham Arlington, TX

The plumber you sent request a scope to help find the leak in my house and never got a response so his whole trip out to my house was a waste of time

2 years ago

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Shanice

Zero stars .I disliked the methods of communication and the prices of my services I. Addition to my quarterly service fee

2 years ago

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Michael Nampa, ID

Everything was handled well and with ease for us.

2 years ago

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Darren Lockport, IL

Claim handled quickly and efficiently, tech was very polite

2 years ago

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Charles

Failed to fix my garage door opener! Said it was noise but not broken. Had to replace out of Pickett because of grinding noise!

2 years ago

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