Home Warranty of America: Read 2,018 User Reviews From Real Homeowners

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Yolande M James

Very professional and fast service I had no problems

1 year ago

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Zdenka Smith

Great team to work with and service is superb!

1 year ago

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Curtis

Professional service and customer service was excellent.

1 year ago

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Greg Miller

I don't have any specific comments for this question.

1 year ago

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Delon

Quick and painless resolutions when needed.

1 year ago

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Amy

Great technician! Timely response for repairs

1 year ago

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John

They were very easy to work with and very efficient.

1 year ago

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Albert Laser

Had to wait 3 days in middle of winter before a repair person was found to fix our furnace

1 year ago

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Tammy

They sent plumbers out to fix my pool one time, they weren't helpful

1 year ago

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Nailah Jones Atlanta, GA

Great customer service and choice of vendors

1 year ago

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Patrick

The heating air conditioning unit broke and they were flexible when needed.

1 year ago

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Laura Oceanside, CA

HWA sent an awesome company to fix my refrigerator.

1 year ago

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Kerry

We got a bill, even though we have the warranty. We had an additional charge of $280. I thought it was misleading.

1 year ago

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Lance

They are very quick to assign people to a claim.

1 year ago

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Hannah

I like the ability to file the claim online.

1 year ago

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Francie Chesapeake, VA

Came in was efficient, quick, neat and fixed problem

1 year ago

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Dawn Fowler Dallas, TX

Great website; easy to file a claim; and prompt response.

1 year ago

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Jim Kristof Lake Zurich, IL

1 year ago

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Lori McKernan New Braunfels, TX

Plumber was knowledgeable and fixed my issue.

1 year ago

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Humberto Gonzalez Round Rock, TX

Fast response and customer oriented company

1 year ago

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Ralph Jones Charlotte, NC

Outstanding service! Always good quality!

1 year ago

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Elralarsen Mesa, AZ

Very fast response, took care of my problem the next day

1 year ago

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Andrew Coleman

Very easy process and low hassle. Takes the stress away

1 year ago

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Michele Smith

Service was timely and my furnace is now working

1 year ago

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Fredy

When my HVAC went out I called you guys. It wasn't so hard.

1 year ago

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anudeep reddy Kent, WA

The service was very fast and they did well

1 year ago

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Joyce Hammonds Arlington, TX

HWA has always processed my claims quickly and efficiently.

1 year ago Edited December 13, 2023

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Christopher Huntley, IL

Great company very helpful repairs got done quickly

1 year ago

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Ronnie Cooley

I was satisfied with it. My central heat went out and I called them and they sent a technician out probably within two days. The technician ordered the part and then came back and put it on. But it took three or four days to get the part.

1 year ago Edited December 6, 2023

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Emma

Always treat me with respect and handle my claims with care

2 years ago

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Mistie Johnson Cookeville, TN

They try to get you help as fast as possible

2 years ago

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Dylan Jennings

They approve claims and have good service.

2 years ago

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Ken Knister Phoenix, AZ

I can trust to get things fixed. Good customer service.

2 years ago

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Tina Matthews Chicago, IL

Perfect service for my plumbing needs. THANKS

2 years ago

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Jesse Brazoria, TX

Tech came found problem and ordered parts waiting on him to come back tomorrow.

2 years ago

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William Bills Chicago, IL

Wonderful to work with. Quick response and reaction

2 years ago Edited November 15, 2023

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Barbara

I've had issues that they have taken care of and I've had no problems with it.

2 years ago

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Joanne

They answer their phones quickly. They did get me care recently, quickly.

2 years ago

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James Murfreesboro, TN

The claims process was fast, but we are disappointed in the replacement unit.

2 years ago

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Swathi Iyanar Ballwin, MO

Liked how they were quick and helpful!!!

2 years ago

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Akely78

Great Service provided by the company and technicians.

2 years ago

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Daniel Czuba Batavia, IL

Quick straight forward and fixed the issue right away

2 years ago

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Mohamed ElRahimy Clarksburg, MD

Technician was professional and very knowledgeable

2 years ago

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Anthony Parham Arlington, TX

The plumber you sent request a scope to help find the leak in my house and never got a response so his whole trip out to my house was a waste of time

2 years ago

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Shanice

Zero stars .I disliked the methods of communication and the prices of my services I. Addition to my quarterly service fee

2 years ago

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Michael Nampa, ID

Everything was handled well and with ease for us.

2 years ago

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Darren Lockport, IL

Claim handled quickly and efficiently, tech was very polite

2 years ago

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Charles

Failed to fix my garage door opener! Said it was noise but not broken. Had to replace out of Pickett because of grinding noise!

2 years ago

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Rosemarie Steffers Killeen, TX

Took too long to get service. Do not like that they use too many independent contractors instead of companies.

2 years ago

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Gary Yellin

The contractors that they have, most of them not all, most of them are very poor. If you look up the individual contractors, they get very poor ratings. So that's my main complaint.

2 years ago Edited September 7, 2023

Home Warranty of America Reviews