Home Warranty of America: Read 1,606 User Reviews From Real Homeowners

star star star star star

Ahmed Awad Alexandria, ALX

Great company and excellent support.. strongly recommended

1 year ago

star star_border star_border star_border star_border

Beca M Sacramento, CA

Horrible company. Horrible customer service. Not helpful. Stay away from this home warranty company. It’s will be a waste of your money!!

1 year ago

star star star star star

Gopala

Prompt in assigning technicians for claims

1 year ago

star star_border star_border star_border star_border

Dan Levy San Diego, CA

Total trash, I would have been better not calling them & buying a new fridge than wasting $75 for them to not fix my fridge

1 year ago

star star_border star_border star_border star_border

William Laurain Hobbs, NM

Terrible company, horribly incompetent contractors, terrible customer service. Save yourself the money and go elsewhere.

1 year ago

star star star star star

Ricardo Bolivar Brownsville, TX

Great value for the money and excellent customer service.

1 year ago

star star star star star

Sangho Lee Concord, CA

Our 3 electrical outlets were fixed in a timely manner.

1 year ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star_border

Portia New Orleans, LA

Customer service was the main reason that I gave the above rating

1 year ago

check_circle

Verified Customer

star star star star star

James Round Lake, IL

Fast and reliable repairs, quality repairs

1 year ago

check_circle

Verified Customer

star star star star star

Kathryn Kruger Wheaton, IL

Very fast and excellent technician. Thank you.

1 year ago

check_circle

Verified Customer

star star star star star

Patricia Arlington, TX

I like the fast service I received to resolve the matter

1 year ago

check_circle

Verified Customer

star star star star star

Daniel Richardson, TX

The claim was handled by a competent service technician.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Joyce Lobbins Dallas, TX

Every time I turn a claim in it is not covered. Just a waste of money as far as I'm concerned to have Home Warranty of America.

1 year ago

check_circle

Verified Customer

star star star star star

Rita Dallas, TX

Very prompt. Got my disposal taken care of.

1 year ago

check_circle

Verified Customer

star star star star star

Jacob Fort Mill, SC

Courtesy, always wanting to be helpful. Thank s

1 year ago

check_circle

Verified Customer

star star star star star

Mel Dinius Minneapolis, MN

No hassle, prompt service and knowledgeable technicians

1 year ago

check_circle

Verified Customer

star star star star star

Latania Williams San Francisco, CA

Home warranty of America has great customer service.

1 year ago

check_circle

Verified Customer

star star star star star

Laura Graybill Bremerton, WA

Great price and fast service when needed.

1 year ago

check_circle

Verified Customer

star star star star star

Karen Olathe, KS

They have been on top of all my claims quickly!

1 year ago

check_circle

Verified Customer

star star star star star

Gil Flores Tinley Park, IL

Customer service is great. They are very helpful

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mitchell Denton, TX

They find service people that come out only to pick up the deductible. Have not been happy with any of the service people they have provided.

1 year ago

check_circle

Verified Customer

star star star star star_border

ERVIN CLARK Maumelle, AR

Not enough contractors in our area. Customer Svc is getn better slowly.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Alicia Armendariz El Paso, TX

Don’t like waiting over 2 months for reimbursement. Don’t like limited vendors choice.

1 year ago

check_circle

Verified Customer

star star star star star

Barbara Evanston, IL

The Prompt attention to responding to my requests

1 year ago

star star_border star_border star_border star_border

Jennifer Burkhart Springfield, IL

They deny every claim. They have you pay $100 any time a technician comes to your home then deny your claim. They customer service is poor.

2 years ago

star star_border star_border star_border star_border

Donna M Brown Mesquite, NV

They have zero sense of emergency. They take their own sweet time in everything they do and provide the least possible service. Bad, bad investment.

2 years ago

star star_border star_border star_border star_border

charlotte freeman Houma, LA

These people have no idea what they are doing. Had me sit home all day yesterday. They assigned a vendor that doesn't even work with them.

2 years ago

star star_border star_border star_border star_border

Alise Ambrosi White House, TN

We should open a class action lawsuit. My air has been out two months. They say there looking for some one to mlm come to my house.

3 years ago

star star_border star_border star_border star_border

Derrick Montgomery, TX

This company should be shut down. Horrid service Employees are a joke! No warranty is better than having this company.! Stay away

6 years ago

star star star star star

G New York, NY

Easily navigated website that makes filling a claim a snap when u need it most.

1 year ago Edited January 23, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Michelle Curry Atlanta, GA

I've been treated horribly! 2.5 months without a HVAC

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Archana Anant Lake Zurich, IL

Very disappointed! Customer service is poor

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Anonymous Glendora, CA

It's very difficult for them to understand what's going on.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

David Vila Mooresville, NC

Extremely hard, and sometimes impossible, to get coverage when something large breaks.

1 year ago

check_circle

Verified Customer

star star star star star_border

Robert Glenn Jr Louisville, KY

Response to your request for service assistance.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

No name Richmond, TX

Didn’t feel supported by this company with the issues with their vendors.

1 year ago

star star_border star_border star_border star_border

ana queiroz St. Cloud, FL

Terrible when something broken they denie your clain and asid you are the one reposable for not taken care

3 years ago

star star_border star_border star_border star_border

D.P Hummelstown, PA

Poor quality customer service. They are quick to collect the $100 deductible. However they deny claims.

5 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Kristy Murphy North Hollywood, CA

There are a lot of things they should cover but don’t and it takes a long time to get service after you call them

1 year ago

star star star star_border star_border

Juanita Morrison Columbus, OH

Inquired for warranty pricing and package. Informative reps, but I chose a different company.

2 years ago

star star star star_border star_border

Jeffery

It took someone 3 days to get here and we had no heat !

1 year ago

star star star star_border star_border

J Nesbit Newport News, VA

Disappointed with customer service/vendor

1 year ago

star star_border star_border star_border star_border

Zakiya Hoots Pittsburgh, PA

They will make you pay a service fee over and over again because parts weren’t delivered!!!!!

1 year ago

star star_border star_border star_border star_border

Carlton Warren, MI

I have extensive damage because techs were never found. Still waiting for a tech.

1 year ago

star star_border star_border star_border star_border

Vince Argyle, TX

I had a bad experience using this company as my home warranty in regards to fixing my A/C.

1 year ago Edited June 27, 2023

check_circle

Verified Customer

star star star star_border star_border

Antonio Yorkville, IL

Cost of service was increased to $100 whih is a lot.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Dennis Southlake, TX

Poor service and warranty. Had to threaten to cancel service to get a response

1 year ago

star star_border star_border star_border star_border

Ward Family New Orleans, LA

Wish I could give lower than 1 star. Doesn’t resolve anything and rude customer service!

2 years ago

star star_border star_border star_border star_border

Jerry Keaton Bel Air, MD

Didn’t reimburse for a covered item because of a petty technicality!!

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Kevin Oakland, CA

Been waiting almost 4 months for my oven to be repaired!!

1 year ago

Home Warranty of America Reviews