Home Warranty of America: Read 2,268 User Reviews From Real Homeowners

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James Moss Knoxville, IA

I got the warranty when I bought the house and it came in handy because the refrigerator was broken, and they couldn't find the model number so I got a new frig. They didn't get upset with it being a new account and replaced it with a new one. They served me well.

4 years ago

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Verified Customer

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James and Jeanne Lawton

It took 3 weeks for our built in microwave to be fixed.

10 months ago

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Kelley Rutland Houston, Texas

My realtor/mortgage company recommended HWA.

4 weeks ago

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Monica And Pete Santa Ana Ashburn, Virginia

Responsive and easy to complete the required work.

4 weeks ago

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Verified Customer

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Deborah Wren Gardendale, Alabama

You are the best company. You are so prompt.

4 weeks ago

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Laura Williams Leander, Texas

I’ve had great success with them, except for only 1 time .

4 weeks ago

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Peggy Christianus

I had good service. Technicians were very professional.

1 month ago

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Verified Customer

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Lenwood Marshall Linda Marshall

To assist with my home repairs with qualified companies.

1 month ago

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Verified Customer

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Steven Grow

Ver competent people in your office. They know the budinrss

8 months ago

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Verified Customer

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Leisa

Consistently excellent service and support!

1 year ago

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Verified Customer

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Sonny

Fast response and everything was done online

1 year ago

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Verified Customer

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Salomon Kaganda

I like how you're caring your customers.

1 year ago

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Verified Customer

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Monika Fox

Quick turn around and great customer service

1 year ago

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Verified Customer

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Ron Kramer

I had a mixed experience with the service. While the customer support was persistent and eventually sent a technician to fix my dishwasher issue, it took longer than expected due to challenges in finding someone local. The technician resolved the problem, but I've noticed that sometimes the service sends less qualified individuals, which can lead to multiple visits. Overall, the support team did their best to help.

1 year ago Edited January 2, 2025

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Verified Customer

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Deborah

The support staff at HWA are always courteous and efficient

1 year ago

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Verified Customer

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Tamara

Paid 4x 85$ service fee to fix my dishwasher. The same problem each time. The door is broken and they refuse to fix. Will never use again.

1 year ago

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Verified Customer

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Patricia

Quick service when I had a claim. Good value for the cost

1 year ago

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Verified Customer

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Panagiotis

Fast process claim and excellent service!

1 year ago

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Verified Customer

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Judy Huntsucker

The process was smoother and more efficient than I thought it would be.

1 year ago

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Verified Customer

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Jill

Quick, professional response. Good follow up communication.

1 year ago

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Verified Customer

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Marvin

I don't like the fact that I have to more out of pocket than what the Home Warranty paid.

1 year ago

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Verified Customer

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Deborah

I like the convenience of having someone to call.

1 year ago

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Verified Customer

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Billie

Coverage is awesome, saves the homeowner lots of money.

1 year ago Edited August 9, 2024

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Bridget Holmes

I’ve had really good experiences with HWA

1 year ago

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Connie Gardner-Goad

The service was easy to schedule and was very quick.

1 year ago

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Michael Gordon

They quick to take money"But" when time to replace something it always problem.

1 year ago

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Verified Customer

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Carrie Olsem

Prompt service, and friendly interaction

1 year ago

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Verified Customer

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Stephen Davis

I always had a great experience with this company.

1 year ago

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Verified Customer

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Lloyd Williams

Everything has been great with HWA since I started.

1 year ago

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Verified Customer

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Alicia Evans

They take care of problems without any hesitation.

1 year ago

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Verified Customer

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Stephanie Brown

I liked the timeliness of service and great savings.

1 year ago

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Verified Customer

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Kerry Wells

I thought the service was good. And how they communicate with me

1 year ago

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Verified Customer

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Dragica

Positive experience! Money save and Peace of mind.

1 year ago

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Verified Customer

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Kia Bowen

1 year ago Edited July 17, 2024

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Verified Customer

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Gabriel

Easy to use portal and fast responses to claims

1 year ago

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Verified Customer

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Ratul

Prompt, Timeliness, Transparent, Knowledgeable

1 year ago

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Verified Customer

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Stanley Kwong

Slow response from repairman. Also, repairman keep changing time.

1 year ago Edited July 16, 2024

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Verified Customer

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Yolande M James

Very professional and fast service I had no problems

1 year ago

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Verified Customer

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Zdenka Smith

Great team to work with and service is superb!

1 year ago

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Verified Customer

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Curtis

Professional service and customer service was excellent.

1 year ago

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Verified Customer

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Greg Miller

I don't have any specific comments for this question.

1 year ago

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Verified Customer

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Delon

Quick and painless resolutions when needed.

1 year ago

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Amy

Great technician! Timely response for repairs

2 years ago

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John

They were very easy to work with and very efficient.

2 years ago

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Verified Customer

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Albert Laser

Had to wait 3 days in middle of winter before a repair person was found to fix our furnace

2 years ago

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Verified Customer

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Tammy

They sent plumbers out to fix my pool one time, they weren't helpful

2 years ago

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Verified Customer

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Nailah Jones Atlanta, GA

Great customer service and choice of vendors

2 years ago

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Patrick

The heating air conditioning unit broke and they were flexible when needed.

2 years ago

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Verified Customer

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Laura Oceanside, CA

HWA sent an awesome company to fix my refrigerator.

2 years ago

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Verified Customer

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Kerry

We got a bill, even though we have the warranty. We had an additional charge of $280. I thought it was misleading.

2 years ago

Home Warranty of America Reviews