Home Warranty of America: Read 2,120 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star_border star_border star_border

Kristy Murphy North Hollywood, CA

There are a lot of things they should cover but don’t and it takes a long time to get service after you call them

2 years ago

star star star star_border star_border

Juanita Morrison Columbus, OH

Inquired for warranty pricing and package. Informative reps, but I chose a different company.

4 years ago

star star star star_border star_border

Jeffery

It took someone 3 days to get here and we had no heat !

2 years ago

star star star star_border star_border

J Nesbit Newport News, VA

Disappointed with customer service/vendor

2 years ago

star star_border star_border star_border star_border

Zakiya Hoots Pittsburgh, PA

They will make you pay a service fee over and over again because parts weren’t delivered!!!!!

2 years ago

star star_border star_border star_border star_border

Carlton Warren, MI

I have extensive damage because techs were never found. Still waiting for a tech.

2 years ago

star star_border star_border star_border star_border

Vince Argyle, TX

I had a bad experience using this company as my home warranty in regards to fixing my A/C.

2 years ago Edited June 27, 2023

check_circle

Verified Customer

star star star star_border star_border

Antonio Yorkville, IL

Cost of service was increased to $100 whih is a lot.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Dennis Southlake, TX

Poor service and warranty. Had to threaten to cancel service to get a response

2 years ago

star star_border star_border star_border star_border

Ward Family New Orleans, LA

Wish I could give lower than 1 star. Doesn’t resolve anything and rude customer service!

3 years ago

star star_border star_border star_border star_border

Jerry Keaton Bel Air, MD

Didn’t reimburse for a covered item because of a petty technicality!!

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Kevin Oakland, CA

Been waiting almost 4 months for my oven to be repaired!!

2 years ago

star star_border star_border star_border star_border

Coye Flores

I pay every month and they cover nothing

1 year ago

star star_border star_border star_border star_border

D G Palos Heights, IL

Just wait til they hang up in your face!

4 years ago

star star_border star_border star_border star_border

Peter Zhou Baton Rouge, LA

Useless. They cancel your claim without any notice.

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Elizabeth

I've had a frustrating experience with my home warranty. They offer low payouts for appliance replacements and are quick to deny claims. Communication is difficult, and the technicians seem poorly trained. While I had a successful AC repair recently, previous claims were dismissed without proper explanation. Overall, it's been a battle to get the coverage I expected.

1 year ago Edited January 24, 2025

star star_border star_border star_border star_border

David

They try hard, but they're not succeeding. Had three different instances where I've needed warranty, garage door opener, fireplace and microwave and they've paid one, denied another one and I'm still pending on the third one.

2 years ago Edited January 10, 2024

star star_border star_border star_border star_border

Collin

We were out of town. Came home to discover that the air conditioner had gone out while we were out. The temperature in the house was in the upper 80s. I started calling Home Warranty of America right off the bat. They solicited somebody to repair it. Never got any response while the temperatures in the area were well over 100 degrees. I eventually just had to give up on Home Warranty of America. I tried to get pre-approval from them to have somebody else do the repair. I thought that process was underway. I had to repair done at a cost of about $1300. I then went back to Home Warranty of America and they said that I had not obtained approval to have somebody else do the work there, but they would not pay for it.

2 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star_border

Brent Hill

My swimming pool pump was wasn't working. They took a while to get a technician out, but fixed it. A good option. Fair prices.

2 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

HCouncil Wilson

They're efficient, they're prompt. They try to ensure you're getting assistance to support your needs.

2 years ago Edited January 10, 2024

Home Warranty of America Reviews