Home Warranty of America: Read 2,243 User Reviews From Real Homeowners

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Verified Customer

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Dorothy and L.C. Cook Thornton Township, Illinois

It was recommended by my realtor and happy to say it was a good choice. Great customer service and response. Each situation was handled in a timely manner.

5 days ago

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Verified Customer

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Dayne Wilson Maiden, North Carolina

Allways helpful and reliable, completed work in a timely manner. Associates are very knowledgeable, helpful and go out of their way to complete the job

5 days ago

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Christine South Bend, Indiana

Quick response when I sent out a text that my refrigerator was not operating properly. Repair person was friendly, knowledgeable and very professional.

5 days ago

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Verified Customer

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Chuck

Our heat went out unexpectedly. We filed a claim and they were able to fix the furnace. However, that only lasted 2 weeks. The wait time for the 1st call was fast, within 2days. The 2nd call out with the same issue took about 4-5 days to be repaired, but it's working great now and for the money we saved, it was well worth the little wait we had. Thanks!

1 month ago

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Verified Customer

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Merlene (Anne) Wells

I’ve had excellent interactions with the company! I’ve had 6 problems with my home since the 3 rd week in the house. I’ve only been in it since end of December. The service people have been great, especially Dante from Integrity Services for my Plumbing needs. I made a great decision when I chose HWA. It was worth the cost for the year’s coverage. Thanks again 🤗🙏

1 month ago

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Verified Customer

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William Cordray Garner, North Carolina

Tech did a great job, arrived as scheduled, performed thorough testing on my HVAC system and explain to me everything he did.

1 week ago

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Verified Customer

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Leo Pierson

For over 10 years HWA has provided me with fast, reliable service and saved me multiple thousands of dollars through replacement and repairs. The phone reps have always treated me professionally and with caring attitudes. As long as I have a house, I will trust HWA for their service.

2 months ago

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Verified Customer

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Robert Lasich

Just had my water heater blow at 1am. It was terrible. I contacted HWA they got a plumber to my house really quickly, the next day. I was actually surprised. The following day had the install. The only thing that I would criticize is the costs that weren't covered. I'm paying for the diamond plan, everything should be covered. Again, I understand there can be incurred costs but having the premium plan should reduce those costs. Otherwise, I am very happy with the program and their response time. The plumber that was dispatched was incredible. Absolutely outstanding work. Extremely efficient.

3 months ago

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Verified Customer

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Adam Levy

I like the fast service and low costs. My brother has had the home warranty for almost 10 years. I myself have only had it for about five months now, but I called them on a couple of occasions and my heat went out when my heat went out. They told me it would cost just the service call $500. Meanwhile, Home Warranty Of America only cost me $85 to get it fixed.

3 months ago

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Verified Customer

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Tara Harrison Walters Budd, Illinois

I used home warranty twice recently and both technicians were professional, knowledgeable and quick.

1 week ago

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Donna Fountain Dallas, Texas

Respond in a timely manner Schedule for repairs quickly Use and schedule good technicians So far happy with service

1 week ago

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Verified Customer

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Dolores Gregory

I pd and for the $75 they brought back the part they needed to fix my washing machine and then worked with it til it was right again. Thank you so much!!

1 month ago

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Verified Customer

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Steven

HWA insurance came with the home. I'm glad it did. The shower regulator was bad. He came in diagnosed it and replaced it no time fast. All for just the service call fee. They were very professional. I'm glad I have this insurance.

3 months ago

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Verified Customer

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Tom

We have a Viking range and SubZero refrigerator and in the past HWA has had an issue finding qualified repair people BUT this time they sent Cummingham from Monticello to fix the range and he was a true professional and made the repairs on first pass.

3 months ago

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Verified Customer

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Gerard Kleinschmidt

Unfortunately I don't remember the gentleman's name who was sent to my home for the repair of my ice maker. That being said, he was very helpful and made the repair in a timely manner after receiving the part needed to make the repair.

3 months ago

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Verified Customer

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Jeremy Allen

I had no prior knowledge about HWA. But I took a chance on them. And I’m glad I did. The coverage is EXACTLY what is advertised. Every claim I have filed has been approved and repairs have been performed by very well-qualified technicians. I have no complaints

3 months ago

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Verified Customer

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Dave

I am a realtor and refer HWA to my clients. I recently purchased my own home warranty for My new house. Had my locks changed. Then my tub was leaking. HWA denied my claim but after an email. They approved it. Highly recommend!

3 months ago

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Verified Customer

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Cindy Eckert San Francisco, California

Are problem was fixed. JJ was very professional and did a great job.

5 days ago

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Verified Customer

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Mario Alfredo Figueroa Acosta and Catalina Villalpando Robles Fair Oaks, California

Por qué son muy amables y me ayudan con todas mis Nesecidad es sin problema

6 days ago

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Verified Customer

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Shelley De Los Reyes

I've been with the company for over 5 years now and I've been very happy with the services. Only one little glitch along the way they sent me a company to look at my air conditioning and they cancel an hour before the appointment and maybe wait another week before I could be seen but no apparent reason I was dealing with somebody from an AI company. And the individual I spoke to from hwa it was not that receptive as to what was going on even though I'm a 71 year old woman with breathing difficulties and needed my air conditioning I was told that they could call another company but it would take another week so that didn't help anything. But overall I'm very pleased

8 months ago

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Verified Customer

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Dang Ngo

The HWA technician just finish’s the repair of my main water pump today at 4:00 PM . He does a good job. Thank you for your fast response to my claim .

2 months ago

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Verified Customer

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Michael

Every technician sent has done a thorough, clean, and excellent job. I've always gotten reliable and quick service and understandable estimates and diagnoses.

2 months ago

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Verified Customer

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Luce

I needed a home warranty for my house. I was referred to your company. Thank you for my washer! I hope that the rest of the things in my house can get fix.

3 months ago

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Verified Customer

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Jithender Reddy-Allam

Claim submission was easy. Appointment was scheduled quickly and the technician was very patient and addressed all the issues and made sure the washer is back to normal. Pleased with the service.

3 months ago

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Verified Customer

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Kasinath

Reasonable annual payment, very good claim experience, high quality technicians. The GE monogram compressor replacement worked with first attempt, the technician following up to make sure it is working properly...

3 months ago

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Verified Customer

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Edward Cortes

Every Time I need help with something I can't take care of myself I call and they send someone over that's going to take care of it for me, I've been with HWA for over 11 years now. E C

3 months ago

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Verified Customer

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Phil Hughey

All the contractors that have. been assigned have been very responsible and professional. The time from calling in with the problem to having a repairman show up has been completely satisfactory.

3 months ago

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Verified Customer

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Johnnie McGee

I heard a lot about Home warranty and I can always get in touch with a representative without a long wait. My complaint is I’ve been without a Oven since I filed this warranty..

3 months ago

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Verified Customer

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Janet Harris Conroe, Texas

Had them at our last house great company

5 days ago

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Verified Customer

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Jeff Thames Marietta, Georgia

Because it was my warranty for my house.

5 days ago

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Verified Customer

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Treacy Horstman San Antonio, Texas

Money saver and keeps thing running friendly too

5 days ago

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Verified Customer

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Martin Hartman

I have had HWA since 2015. The process has always been smooth. This past time with At Your Service Heating and Cooling working my hot water heater issues, the whole process went smoothly. HWA did a good job making the claim process very simple. At Your Service did a great job. Good communicator.

4 months ago

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Verified Customer

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Darwin and Sheila Day

I’ve tried another home warranty company that didn’t live up to their promises. Every time that I’ve turned in a claim to HWA they lived up to their contract. I wished that my appliances etc. didn’t break down but things happen beyond my control. So I can put my worries aside due to having HWA.

5 months ago

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Verified Customer

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Michael Chadwick Phoenix, Arizona

I have only had to use twice. Quick, easy, and professional resolution.

1 week ago

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Verified Customer

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Tina Hogue Annapolis Junction, Maryland

Very quick response to my repair and the service person was professional

1 week ago

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Verified Customer

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Robbin O'Dwyer Dallas, Texas

I was surprised with the speed and efficiency of solving the two claims I had

1 week ago

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Verified Customer

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John Carter Tampa, Florida

Great experience. My issue was handled professionally and expeditiously.

1 week ago

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Verified Customer

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Felix Ramos

Technician was very professional and answered all my questions concerning the issue with the water heater.

1 month ago

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Verified Customer

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Gina Johnston

I chose to work with Home Warranty of America because of the reliable claims support and fast & friendly customer service!

2 months ago

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Verified Customer

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Scott Will

They appear to be a good value. Easy to work with. But I'm still waiting on my check for the dishwasher, that I had to replace.

2 months ago

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Verified Customer

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Ramesh A Patel

I like the HWA services because they provide quick and timely manner services. Provides options on priority and quality of services.

2 months ago

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Verified Customer

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Gary

I’ve always had a very good experience with HWA. I initially got a HWA warranty with a home I purchased and have renewed the warranty ever since.

2 months ago

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Verified Customer

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Bettyjean Schweitzer

2 months ago

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Verified Customer

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Andyfreer Yen-Wu

I am writing to express my appreciation for the great customer service I received. You resolved all of my issues efficiently, and I am very satisfied with the outcome.

3 months ago

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Verified Customer

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Louis AND Janet Theriot

I have had hwa for 8 years I have always had great response to my claims. Today was no different the tech arrived on time and quickly fixed our electrical problem. He was very professional and efficient.

5 months ago

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Verified Customer

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Ann Counihan Denver, Colorado

The fees are so much better than our former home warranty.

1 week ago

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Verified Customer

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Kelley Rutland Houston, Texas

My realtor/mortgage company recommended HWA.

1 week ago

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Verified Customer

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Monica And Pete Santa Ana Ashburn, Virginia

Responsive and easy to complete the required work.

1 week ago

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Verified Customer

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Deborah Wren Gardendale, Alabama

You are the best company. You are so prompt.

1 week ago

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Verified Customer

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Christopher Quintanilla

I needed help with my garbage disposal, as it was not working and needed to be swapped out. I called Home Warranty of America and they were able to find a tech and get this resolved promptly. They also explained the process to me and were thorough.

6 months ago

Home Warranty of America Reviews

Summary of Reviews