Liberty Home Guard: Read 733 User Reviews From Real Homeowners

star star star star star

zabia johnson

Always a pleasure to interact with LHG customer service

3 weeks ago

star star star star star

Nouman Nayyer

Ivy O is a best person to work with, easy to work with.

3 weeks ago

star star star star star

Hassan Aidy

Thank you for your helping Abigail M

3 weeks ago

star star star star star

Elite HVAC-R

Woodley was a great, it was a pleasure speaking to him

3 weeks ago

star star star star star

Jenny Lee

very satisfied with the professional service I experienced

3 weeks ago

star star star star star

ahmed abu-takia

Abby R Thank you ,you are best company and staff

3 weeks ago Edited December 5, 2024

star star star star star

Derick Bishop

Awesome communication and on top of his job!!!

3 weeks ago

star star star star star

Héctor Smith Mac donald

Woodley thanks so much for all your support

3 weeks ago

star star star star star

Maryam Sarfraz

Jhon D is an excellent customer service agent .

4 weeks ago Edited December 18, 2024

star star star star star

T Stallings

Selenia was very great help toady and I appreciate her help

4 weeks ago

star star star star star

Kavon Evans

Good job overall good job company consistent work

4 weeks ago Edited November 26, 2024

star star star star star

Freeze The Heat

Ray R from scheduling department was great

4 weeks ago

star star star star star

Penyo Zehirev

Fast respond and courtious agent. Thank you Woodley L.

4 weeks ago Edited December 5, 2024

star star star star star

Cdtfd Chvfde

I want to take a moment to express my heartfelt gratitude for your exceptional work. Your dedication, professionalism, and positive attitude have not gone unnoticed. You consistently go above and beyond, and your contributions make a significant difference. Thank you for your hard work and commitment. It's truly a pleasure to work alongside someone as reliable and talented as you. Abby Reyes

2 weeks ago

star star star star star

TI Constant

I recently interacted with Jesus G from Liberty Home Guard, and I was thoroughly impressed with his professionalism and efficiency. He was not only knowledgeable but also very patient in addressing all my questions. The entire process was smooth and stress-free, thanks to his excellent customer service. If you're looking for someone who truly cares about customer satisfaction, Jesus G is the person to talk to! Highly recommend him and Liberty Home Guard.

2 weeks ago Edited December 12, 2024

star star star star star

Hasannn Aiiidy

Dear Woodley L, I hope this message finds you well. I wanted to take a moment to personally thank you for the exceptional assistance you provided. Your professionalism, efficiency, and dedication truly stood out and made a significant difference in resolving my concern. It's rare to encounter someone as attentive and reliable as you, and I deeply appreciate the care and effort you put into ensuring everything was handled smoothly. Your support did not go unnoticed, and it made the process much easier for me. Thank you once again for your outstanding service.

2 weeks ago

star star star star star

Hasan Aidy

"I want to extend my deepest appreciation to Bradley L for his outstanding assistance and exceptional service. His professionalism, expertise, and genuine dedication left a lasting impression on me. Bradley's remarkable ability to handle my concerns with such patience and care truly sets him apart. He is not only an invaluable asset to his team but also a shining example of excellence in customer service. Thank you, Bradley, for going above and beyond to ensure everything was handled perfectly.

2 weeks ago

star star star star star

Paul Heating & Cooling LLC

Olivia C is very professional and knowledgeble and courteous.

1 month ago

star star star star star

Yulimar Gutierrez

Agent Ronald S provided an exceptional customer service experience.

1 month ago

star star star star star

Asap Roof Repair

Woodley assisted me with my inquiry, and he was very accommodating.

1 month ago

star star star star star

AireServ

very professional, answer you questions. great asset to the company

1 month ago Edited November 26, 2024

star star star star star

Veronica Castillo

I liked the detailed communication with the authorizer Franklin A

1 month ago

star star star star star

Delgy Mendez

Franklin A, great experience with the call and work assignment

1 month ago

star star star star star

Tom Lee

Awesome service, excellent, courteous and very professional. I recommend him.

1 month ago Edited November 26, 2024

star star star star star

John winnelson

Woodley was a pleasure to work with very responsive and helpful

1 month ago

star star star star star

Corgi AC

Alex C has been a pleasure to deal with! Highly recommended!

1 month ago Edited December 5, 2024

star star star star star

Fiona Lugambwa

Hannah C has great customer service and excellent communication skills

1 month ago

star star star star star

Diversey Plumbing and Sewer

Franklin A. was very knowledgeable and answered all our questions.

1 month ago Edited November 13, 2024

star star star star star

Travis Franklin

Woodley L you always give exceptional service and dedication to your companies!

1 month ago Edited December 12, 2024

star star star star star

Good Start Heating and Cooling and More

Woody has done a wonderful job at assisting me. Very satisfied big ups Woody

1 month ago

star star star star star

Vrej Outdoor cooking guy.

Woodley L was very knowledgeable and professional thanks a lot.

1 month ago Edited November 27, 2024

star star star star star

Quality Improvement Solutions

One of the best home warranty in the country! Great experience

1 month ago

star star star star star

Rock Hill

Christi is always bubbly and happy. Wonderful customer service attitude.

1 month ago Edited December 12, 2024

star star star star star

Feras Abuzenah

Great customer service and very helpful. Thank you very much

1 month ago

star star star star star

Taha Sarfraz

Robert R is the best. He answered all questions very efficiently!

1 month ago Edited November 15, 2024

star star star star star

william peterson

A very nice person who provided me with easy to understand information

1 month ago

star star star star star

Chris Ramirez

Brian was very kind and helpful (: Definitely great customer service

1 month ago

star star star star star

vix maintenanceco

I spoke with JP L. and he was very nice and excellent in helping us.

1 month ago

star star star star star

Medardo Perez

Excellent service and quick solution, very cordial Franklin A.

1 month ago Edited November 6, 2024

star star star star star

MJTC Maintenance

Great customer service Alex Castillo thank you for all your help

1 month ago Edited December 9, 2024

star star star star star

Esteban DeLeon

Great to work with and I really appreciate JP L. He is very helpful!

1 month ago Edited December 12, 2024

star star star star star

Austin Carrington Miami, FL

The service person I worked with on my last claim was so polite, knowledgeable and helpful. Liberty Home Guard does seem to have a high quality of contractors. He gave us tips for maintaining our dryer and washer and most importantly was able to fully repair it. Luke from Liberty Home Guard’s customer service team also did exquisite work prioritizing my appointment so we were able to resolve this in two days. Thanks for being so quick, I appreciate it a lot. Thank you for being so dependable.

1 year ago

star star star star star

Blak Galbraith Weehawken, NJ

I've been a satisfied customer of Liberty for over 3 years, and have recommended them to other home owners who needed a home warranty. They’ve repaired 3 appliances of mine in the last year alone and also were able to get one of my air conditioning units fixed this past July in the middle of the heatwave with a two day turn around. They’ve been miracle workers for me and my family.

1 year ago

star star star star star

Clover Gardner

Liberty’s claim process, at least speaking for myself, has been stress free. I reached out to them when I noticed water leaking under my sink, and was lucky to get Allen to help me. He did great and got me assigned with a skilled plumber who made an appointment and came to my house the very next day. It took the guy maybe 20 minutes to fix the issue and he took care to clean the floor when he was done. I am really happy we went with Liberty. Their attention to detail and commitment to consistently providing quality service has not gone unnoticed.

1 year ago

star star star star star

Tom Hartley Weehawken, NJ

Danelfy was delightful when we had to file our last claim. Liberty paid for the job completely and the service was white glove. Contractor called us ahead of time, scheduled based on our preferences, arrived on time, and fixed the issue in one visit. Just recently, my dishwasher had an issue, and their contractor fixed it promptly. This warranty has saved me from a ton of unexpected expenses and truly provided peace of mind.

1 year ago

star star star star star

John Saunders New York, NY

When my pool heater wasn’t working and needed repair, I called Liberty and they sourced us a pool repair specialist immediately. He was great. Very friendly, came at the appointed time, and did not seem to struggle at all in repairing the item. The guy was very cool and calm throughout the entire job, even though it was in the low 90’s that day and he worked in the sun for about 2 hours. On my end, it was a stress-free experience and now we’re able to enjoy our pool again. Thank you for handling this issue for us Liberty.

1 year ago

star star star star star

Lorenzo Medina Boston, MA

I recently faced an issue with my oven where it had some weird code displayed and would not heat up. Frankly, I had no idea what to do. Thankfully, Liberty did. I called their lines and spoke with a really knowledgeable representative, whose name I believe was Ryan. He actually helped me troubleshoot and was able to get the code issue fixed and my oven working again, all by instructing me over the phone. The knowledge and quality of their reps definitely impressed me. They saved me the deductible and the hassle of scheduling an appointment with a repairman. Nice initiative on their part.

1 year ago

star star star star star

Linda Crosswood Miami, FL

When a leak started flooding my basement, Liberty Home Guard got me a plumber within the hour (at around 9pm no less!) I have to commend their team, who wasted no time in finding me a plumber. The rapid response and quality of service from the plumber surpassed my expectations of the quality of a home warranty company. My basement is in good order and the restoration was not too bad because of the quick action by Liberty’s agents and plumber.

1 year ago

star star star star star

Mary Inlow Miami, FL

One day, my AC system just couldn’t get the house cooler than 78 degrees. Ryan from Liberty Home Guard was excellent in facilitating help and arranging for a repairman to fix the issue. He arranged for a repair on the spot while we were on the call and the repairman arrived at my house the next morning. I’m happy to report that my air conditioning is now working better than ever. This service contract has been a lifesaver for us.

1 year ago

star star star star star

Winifred Coleman Charlotte, NC

The outlets in our master bedroom were not working so we filed a claim with Liberty through their customer app. The experience was actually very smooth. We got an update via text message about our appointment with an electrician. The electrician arrived at the appointed time, fixed the issue, cleaned the area and left. Liberty covered the entire cost and handled the entire process. I found the experience to be much less stressful than finding professionals and scheduling them myself.

1 year ago

Liberty Home Guard Reviews