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Verified Customer

star star star star star

Sheila Rausch Baltimore, MD

They performed in every way I expected of them, in a timely manner!

1 year ago

Reply from American Home Shield

Hi Sheila, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Oct. 20th, 2022

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Verified Customer

star star star star star

James Davidson High Ridge, MO

My problem was taken care of in friendly manner and with efficiency.

1 year ago

Reply from American Home Shield

Hi James,
Thank you for your feedback.

Oct. 21st, 2022

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Verified Customer

star star star star star

Suzan Rogers Bakersfield, CA

you get the companies in contact as soon as possible. Thank you

1 year ago

Reply from American Home Shield

Hi Suzan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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Verified Customer

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Bryan Newton Christiansburg, VA

Once the replacement for my appliance started the process was super smooth

1 year ago

Reply from American Home Shield

Hi Bryan, We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience.

Oct. 21st, 2022

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Verified Customer

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Carolynn Bates Downers Grove, IL

Easy to work with, corrected problem quickly after there was a problem

1 year ago

Reply from American Home Shield

Hi Carolynn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 20th, 2022

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Verified Customer

star star star star star

Mavis Russell Upper Marlboro, MD

He was on time and very profession. Explained the steps needed

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 21st, 2022

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Verified Customer

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Joeine Pierce

They responded very quickly & the tech was very good at explaining things

1 year ago Edited January 10, 2024

Reply from American Home Shield

Hi Joeine, We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience.

Oct. 21st, 2022

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Verified Customer

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Katrina valladao Sacramento, CA

quick response, prompt follow up/resolution. Overall easy process

1 year ago

Reply from American Home Shield

Hi Katrina, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 20th, 2022

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Verified Customer

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edward J Eames Kirkland, WA

website was easy to navigate to log a service call. Response was quick

1 year ago

Reply from American Home Shield

Hi Edward, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 20th, 2022

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Verified Customer

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Michael Thompson Las Vegas, NV

Ease of use of portal, great communication and great in person technician

1 year ago

Reply from American Home Shield

Hi Michael, We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience.

Oct. 21st, 2022

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Verified Customer

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Stephanie Garcia Winter Haven, FL

Everyone was understanding of my situation and helped me get it fixed.

1 year ago

Reply from American Home Shield

Hi Stephanie, We appreciate your feedback and hope you continue to enjoy the coverage AHS has provided!

Oct. 21st, 2022

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Verified Customer

star star star star star

Colin Cathey Mulvane, KS

Experiences with claims and ease of working with representatives when needed

1 year ago

Reply from American Home Shield

Hi Colin, We appreciate your feedback and hope you continue to enjoy the coverage AHS has provided!

Oct. 21st, 2022

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Verified Customer

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Stephanie McBrayer Phoenix, AZ

The Hot Water Heater is still not replaced after leaking, it has been months now to correct the problem.

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 21st, 2022

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Verified Customer

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Matthew Magsaysay Palm Desert, CA

a technician was assigned and there literally no follow up or resolution afterwards. I followed up using the online chat and by phone multiple times and still no resolution.

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Oct. 20th, 2022

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Verified Customer

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Curt Brunk Denver, CO

Representatives always recommend service companies that are weeks out. when we call back, they give us companies that get fix our appliance more quickly.

1 year ago

Reply from American Home Shield

Hi Curt, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Oct. 20th, 2022

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Verified Customer

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Barry Charley Orangeburg, SC

Prompt and professional. Returned calls and schedule was done in good timing

1 year ago

Reply from American Home Shield

Hi Barry, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 13th, 2022

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Verified Customer

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Linda Bakersfield, CA

Quick service. Great customer service. Fixed problems completely.

1 year ago

Reply from American Home Shield

Hi Linda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

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Jeff Judah Shawnee Mission, KS

Everything is taken care of quickly and it never breaks the bank!

1 year ago

Reply from American Home Shield

Hi Jeff, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

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Paul Wood Henderson, TX

Arrived early, explained and corrected the problem. I'm warm and happy.

1 year ago

Reply from American Home Shield

Hi Paul, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

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Verified Customer

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William Petrone Altamonte Springs, FL

Ease of getting service which keeps my home in shape better

1 year ago

Reply from American Home Shield

Hi William, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

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Verified Customer

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Loretta Miros Winter Haven, FL

They are a great company and get to the source of the problem really quick

1 year ago

Reply from American Home Shield

Hi Loretta, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

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B Suffolk, VA

Very quick and reliable .

1 year ago

Reply from American Home Shield

Hi B, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

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Teresa Prestage Meredith, NH

Everything has been beyond great. From customer service to a service repair.

1 year ago

Reply from American Home Shield

Hi Teresa, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

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Verified Customer

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Jim Bratton Cape Elizabeth, ME

Every one explain the procedure and process very professionally.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 14th, 2022

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Verified Customer

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Everett Tyler, TX

You can always get better. Really enjoyed the technican that came to fix my oven.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 14th, 2022

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Verified Customer

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Janelle Homar Milwaukee, WI

Experience was not pleasant as a New Member; but a supervisor stepped in and worked things out.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 14th, 2022

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Verified Customer

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Darryl DePiano Tampa, FL

They did the right thing by contact GE repair and the matter was quickly resolved.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 14th, 2022

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Verified Customer

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George Richard Beeker Fowlerville, MI

Customer service is great repairs are always done it in a very timely manner

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 14th, 2022

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Verified Customer

star star star star star

Efren T. Gonzalez Roanoke, VA

Quick response and very efficient problem identification and correction

1 year ago

Reply from American Home Shield

Hi Efren, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

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Paula Deaun Jackson Philadelphia, PA

Always take care of my issues quickly. I am satisfied with their services

1 year ago

Reply from American Home Shield

Hi Paula, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

star star star star star

Gary Jacobson Winnetka, CA

Quick response, understood and was sympathetic to my concerns my issues

1 year ago

Reply from American Home Shield

Hi Gary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

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Nicole G Antinori Kankakee, IL

It took 2 times for the plumbing company to come out, there was a week wait each time, my basement was flooded after both visits

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Oct. 14th, 2022

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Verified Customer

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Thomas Douglas Huntsville, AL

they need to have an immediate customer service rep once you file a claim, and one you can understand

1 year ago

Reply from American Home Shield

Hi Thomas, Thank you for bringing your experience to our attention. I would be glad to speak with you to address the issues that occurred. Please provide your AHS contract number or property address.

Oct. 18th, 2022

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Verified Customer

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Andrew Shea Leavenworth, KS

Always respond quickly & send reliable companies to handle the situation.

1 year ago

Reply from American Home Shield

Hi Andrew, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

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Verified Customer

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Carlos borbor Waxhaw, NC

Never have to worry about if it will be fixed right and in a timely manner.

1 year ago

Reply from American Home Shield

Hi Carlos, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner

Oct. 10th, 2022

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Verified Customer

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steve draper Monument, CO

They responded promptly when our ac unit went out and had it fixed quickly

1 year ago

Reply from American Home Shield

Hi Steve, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

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Verified Customer

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Jacinta Ford Dayton, OH

Very easy call for two different issues and early resolution.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Rick DeCarlo Prescott, AZ

I appreciate having my requests completed promptly and efficiently.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

star star star star star

James Janavaras San Antonio, TX

Very helpful and assigned someone very quickly to come out and fix the washer

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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RDD Leander, TX

Speedy service from the contractor, happy with the outcome.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

star star star star star

Lealani puana Denver, CO

Very attentive to our needs and sent a repair man right away

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Felipe Salinas Helotes, TX

Response is always quick. Sending repairman has always been quick.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

star star star star star

Patty Collett Pensacola, FL

Great at getting it done ASAP. Appointment was quickly scheduled

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

star star star star star

Joy E Carson Desoto, TX

They always fix everything!! All claims have been fulfilled!!

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

star star star star star

Jerzy Oginski,jr Coatesville, PA

Very fast at getting claim assigned. Very easy to request service via app

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

star star star star star

C fisch Bellingham, WA

Scheduled quickly to repair damage. Arrived on time and found and fixed problem

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Debby West, TX

They have responded to my request quickly and positively to my requests.

1 year ago

Reply from American Home Shield

Hi Debby, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

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Verified Customer

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PHILLIP CABALLERO Henderson, NV

The assigned repair people have been great. It is very easy to schedule.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Loretta Berumen Las Vegas, NV

Everyone that they have sent has been on time, professional and courteous

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

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Verified Customer

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John Whitesides Penrose, NC

because they were very thorough in providing the best solution

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

American Home Shield Reviews