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American Home Shield Reviews

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8.6

Overall Score

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Allan Morrison San Mateo, CA

AHS follow up and diligence in getting to a satisfactory solution is excellent

1 year ago

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Reply from American Home Shield

Hi Allan, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 28th, 2022

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star star star star star

Raff Halsey Winston-Salem, NC

Did online service request and received a response with service company

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 28th, 2022

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star star star star star

Otha Lea Hysten Vallejo, CA

They did an excellent job and we were very pleased with the work.

1 year ago

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Reply from American Home Shield

Hi Otha, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 28th, 2022

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Tamiko Booth Hattiesburg, MS

Great response time I had all of my information very quickly

1 year ago

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Reply from American Home Shield

Hi Tamiko,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 27th, 2022

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star star star star star

Eric D Forbes North Las Vegas, NV

They were very helpful and made it easy. They also explained everything to me.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 28th, 2022

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star star star star star

LAURA DEPERSIA Gilbert, AZ

agent was professional and understood what I was telling her

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 28th, 2022

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star star star star star

Boris Molodyi

Easy to use, decent value. Had all services done well so far.

1 year ago Edited January 10, 2024

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 28th, 2022

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star star star star star

Greg Johnson Post Falls, ID

When I call I am able to talk to a representative immediately.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 28th, 2022

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star star star star star

Charlene Shufelt Ladys Island, SC

AHS consistently refers excellent contractors in a timely manner

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 28th, 2022

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star star star star star

Daniel Holmgren Edmond, OK

HS responds quickly with the right contacts to address the issue,

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 28th, 2022

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star star star star star

Anastasia Ruzmaikina Houston, TX

I had very good experiences with the last three calls from ahs.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 28th, 2022

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star star star star star

Bill Miller Williamsburg, VA

Fast efficient service. Very professional and knowledgeable serviceman

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 28th, 2022

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star star star star star

Evelyn Cedar Hill, TX

Service is exceptional and problem is always resolved in a timely manner.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 28th, 2022

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star star star star star

Carmelita Richardson Henrietta, TX

Very good and professional service. Explains everything to us. Good clean-up.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Nancy Lynn Strickland Charleston, SC

I always know what to expect and they are easy to work with.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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star star star star star

Christopher M Lewis Ewa Beach, HI

effecient service was done quick andd on time. vendor showed up on time

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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star star star star star

Todd Nichols Hernando, MS

Prompt service and complete replacement of appliance with no issues.

1 year ago

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Reply from American Home Shield

Hi Todd, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 28th, 2022

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Pat Yates Lacey, WA

It was wonderful and Carl was very efficient and easy to talk to.

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 31st, 2022

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star star star star star

Mary Kahl Prescott, WI

They are very responsive to calls and follow up quickly after service.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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star star star star star

Annamaria Demeo Norfolk, VA

My appt was scheduled immediately & delivery was just as easy

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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S L C Spring, TX

Very professional and subject matter expert of tech and administrations staff

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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star star star star star

Badoglio julio Holmen, WI

Great customer service, fast service and knowledgeable people

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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star star star star star

Chris Shryock Surprise, AZ

They made the process very simple and acted quickly on the repair

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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hilda cade Los Angeles, CA

it was very good, very experiences and choose good companies

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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star star star star star

Shsron Ripley, TN

I have never had to wait on my claims. They were always quick

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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star star star star star

Ameesha Hall Crisfield, MD

Great customer service, and technicians were very professional and polite.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Stephanie Dallas, TX

For the most part the companies they contract with are excellent and get the job done well.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Derrick Bedford Austin, TX

Fast no hassle service. The technician looked at my water heater and ordered my replacement

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Adrian Johnson Grand Prairie, TX

easy to schedule a repair service, okay for the value, price increase was too much

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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star star star star star

Lora Smith Springfield, MO

Have been very good. Easy to work with and very professional.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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SANDRA JEAN GRECH Newnan, GA

Very easy to request a dispatch, expeditious service by vendors.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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star star star star star

Gaston Cole Florissant, MO

I love the service and the customer relationship with this company.

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 27th, 2022

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john singler Green Bay, WI

The service was used once; I am awaiting payment. If they do pay as they say, it would be five stars

1 year ago

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Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 31st, 2022

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star star star star star_border

Gladys Gardner Leesburg, GA

I rated it with 4 due to the availability of the product and the pricing of the monthly payment

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 27th, 2022

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Mark Schwartz Chandler, AZ

The service was friendly, efficient and professional, but getting parts took a while

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 27th, 2022

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Louise Barr Carson, CA

The last 2 contractors were great, very professional. I just wish the prices weren't so high.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 27th, 2022

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star star star star star_border

Tammy Rinaldi Fulshear, TX

The plumber who has come out 2 times now- professional, friendly and fixed both problems.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 27th, 2022

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star star star star star

William Freithaler Las Vegas, NV

listened set up and handled my problem instead of me having to deal with it

1 year ago

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Reply from American Home Shield

Hi William, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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star star star star star

ROBIN Royston Camden-Wyoming, DE

Service was prompt. Professional. Timely fixing our appliances

1 year ago

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Reply from American Home Shield

Hi Robin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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star star star star star

Daryl osmus Edmond, OK

Have always taken care of our issues Very timely and prefessional

1 year ago

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Reply from American Home Shield

Hi Daryl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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star star star star star

Tracey Swann Garner, NC

Fast response and understanding of my situation. Very polite and courteous

1 year ago

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Reply from American Home Shield

Hi Tracey, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Oct. 21st, 2022

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star star star star star

Carl Keller Pensacola, FL

Professional, knowledgeable and polite. Work area was as clean as he found it.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 21st, 2022

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star star star star star

Mary Cubelo-Hinton Orlando, FL

Very profesional and knowledgeable. The equipment was fixed without any issues

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 21st, 2022

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star star star star star

Louis Caples Charleston, SC

They have always responded in a professional and timely manner.

1 year ago

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Reply from American Home Shield

Hi Louis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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Krystal Faticoni Midland, NC

Submitting a work order is so easy and getting something out is as well.

1 year ago

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Reply from American Home Shield

Hi Krystal, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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star star star star star

Earle B. "Glas" Durboraw Birmingham, AL

AHS's contractor provided excellent service and response time.

1 year ago

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Reply from American Home Shield

Hi Earle, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 21st, 2022

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star star star star star

Lori Pilla Fenton, MO

Easy, and fast have used them for years. I highly recommend them

1 year ago

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Reply from American Home Shield

Hi Lori, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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star star star star star

Leticia Miller Imperial, CA

I get fast service orders, no waiting and fast professional services

1 year ago

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Reply from American Home Shield

Hi Leticia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Oct. 21st, 2022

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star star star star star

David Wright Trussville, AL

Willing to work with my schedule. Did what it took to get the job done.

1 year ago

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Reply from American Home Shield

Hi David, We appreciate your feedback and hope you continue to enjoy the coverage AHS has provided!

Oct. 21st, 2022

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star star star star star

Racquel Thomas-Parrish Pensacola, FL

Timely response to cases. Friendly workers. Easy to contact.

1 year ago

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Reply from American Home Shield

Hi Racquel, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Oct. 21st, 2022