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Verified Customer

star star star star star

Dalys A Morrison Killeen, TX

They are a very reliable they follow up and make sure the work is done

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Debra Harrell Columbia, SC

Customer service was great! The repairman was quick and professional.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Mike Piltz Indio, CA

Quick and efficient. The plumber was very friendly and knowledgeable

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Ken Strohm Indianapolis, IN

Very good customer service experience and knowledgeable people

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Sammy Garner Maryville, TN

They have been quick to solve the issues I have had. Great service.

1 year ago Edited January 10, 2024

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Korina Easton, PA

So far they've been able to help us find the right people for the jobs needed

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Aaron Wichita, KS

They were good to work with and easy to set up appointments.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Steve Burroughs Redlands, CA

On time, friendly and got the job done quickly. It was a good experience!

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Don Renzelman Longmont, CO

All of the guys were very good at their work. Knowledgeable and helpful.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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B.C. Gillenwater Jr Jonesborough, TN

Anytime i need help with anything they send a professional to fix the problem

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Dona Garcia Pampa, TX

Speedy response from AHS. Friendly service from the HVAC company.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Angela Jackson Dover, FL

They always send the most profession contractors to my house.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Joe Fareri Pittsburgh, PA

Quick response to rekey my house. Steve R was very efficient and professional

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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RICHARD G. OTT Wichita, KS

EVERYONE INVOLDED WERE VERY PROFESSIONAL AMD EASY TO WORK WITH !!

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Tabitha Vanderbeck Fayetteville, NC

Great communication, professionalism, and service provider!

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Cindy Lozano San Diego, CA

Very prompt with our service. Everything was handled very professional .

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Santon Allred Jeffersonville, IN

They responded in a very timely manner and resolved the problem.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Penny Ruhl Fort Wayne, IN

Fast response, to getting something set up, but part for furnace took awhile

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Carlos Mejia Riverview, FL

Online schedule is fast, service is very professional and knowledgeable

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Roberta Newman Winter Springs, FL

We have had AHS for 27 years. Reliably fast service and low copays.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Sara Wills Morton, IL

Quick to respond and easy to work with. A real person answered my call.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Jordan Andrews Fountain, CO

Prompt scheduling of contractors for whatever issues I've had with my home.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Marion Lawhon Mariposa, CA

Very Fast and when a wrong item was sent, they were quick to fix

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Tessa Stevens Russell, KY

Quick and professional. Has been the biggest lifesaver for unforeseen accidents

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Josue Becerra Columbus, GA

Completed work as advertised and promised!

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Gene Anaheim, CA

Easy to use website. Fast service and excellent repair contractors.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Sharon M. Revis-Green Madera, CA

I've had them for a long time and they have always been good

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Mary Williams Angeles, PR

They found a company to come fix my house in a timely manner

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Brown Waldorf, MD

Never any issues. Enjoy having them will let my friends know

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Jorge Flores Osorio Pittsburg, CA

They are very on top for your claim. Special when you furnace broke

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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JaMez Burton Columbus, OH

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Millege Gunter North Charleston, SC

Easy to talk to and fast . Repairs were made within 24 hrs. Great experience.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Tiffany Shelley Wichita, KS

Fast quality service .Great customer service and experience

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Priscilla Smith West Palm Beach, FL

Great Insurance plan and easy to use with quick turnover time.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Waters Doug Concord, CA

Quick to respond for repair and also quick to receive reimbursement check.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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gregory roberts Williamston, NC

reponds time was short/job was completed. satified with results.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Lillian Allen Modesto, CA

I really liked the service. Ramsey air cond. knew what he was doing.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Ruby Russ Lewisville, TX

Had alot problem with them concerning my air condition.they came out bout 4 time had change company it was mess

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Nov. 9th, 2022

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Verified Customer

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Rueben washington Detroit, MI

Very professional, but sometimes hard to get a response from contractors within 24 hours.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Venus Y Brown Tucson, AZ

If just a little cheaper? Cost is very important & having this protection is also cheaper than not.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Nov. 5th, 2022

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Verified Customer

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Willie Parks

I think the service plan is great and the response time to get the repairs done are very good

1 year ago Edited January 10, 2024

Reply from American Home Shield

We're glad to hear your experience went well.

Nov. 5th, 2022

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Verified Customer

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Dick Hertz Woodstock, GA

Service providers have been good, but frequently learn that my AHS policy doesn't cover the issue.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Vernon Fleming Maidens, VA

Lead time for technician to show up was much shorter than my previous warranty company.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Nov. 5th, 2022

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Verified Customer

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Eric Levine Washington, NJ

Multiple issues with contractors. Dealing with one now. Electrician here in June did no work just assessed then marked job as completed and I paid for nothing.

1 year ago

Reply from American Home Shield

Hi Eric, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Nov. 3rd, 2022

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Verified Customer

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Margie Nicely Sierra Vista, AZ

They have sent 3 or 4 people to repair my dishwasher, which still leaks. They ordered parts 3 weeks ago! still no repairs

1 year ago

Reply from American Home Shield

Hi Margie, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Nov. 3rd, 2022

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Verified Customer

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clanzelle moore Huntsville, AL

I've been waiting for a week for a service technician to contact me. I've paid my service fee, but have yet to hear anything!

1 year ago

Reply from American Home Shield

Hi Clanzelle, I hate to hear about your most recent experience with AHS. I would be glad to speak with you to resolve this.

Nov. 4th, 2022

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Verified Customer

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Erma Butler Austin, TX

Because of the contracts used are not professional when rendering services. They do only part of the repairs and then you are stuck finishing it.

1 year ago

Reply from American Home Shield

Hi Erma, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.

Nov. 3rd, 2022

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Verified Customer

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Oliver Rumpf-Steppat White Plains, NY

Mostly long wait time until problem is resolved, if you want a timely resolution and did not ask first, they don't pay

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Nov. 9th, 2022

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Verified Customer

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Greg Hughes San Angelo, TX

They sometimes will choose contractors as far as 4 hours away when local contractors could've been used.

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Nov. 9th, 2022

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Verified Customer

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Kenneth C Coulter Harker Heights, TX

They were very responsive and arrive quickly to resolve the issue!

1 year ago

Reply from American Home Shield

Hi Kenneth,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 27th, 2022

American Home Shield Reviews