2-10 Home Buyers Warranty: Read 4,139 User Reviews From Real Homeowners

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Verified Customer

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Keith Caldwell Evansville, IN

Prompt and effective response to my issue

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Keith Caldwell, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

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Verified Customer

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Kristen Mooresville, NC

Like the fact that filing a claim is quick & painless.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Kristen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 30th, 2023

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Verified Customer

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Angela M. Darden McDonough, GA

Very Good Service they helped got the Job Done

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Angela M. Darden, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 29th, 2023

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Verified Customer

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Haley Cornelius, NC

I like how easy it is to put in an issue.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Haley, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 29th, 2023

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Verified Customer

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Bill S Callahan, FL

Very responsive and they do what they say they will do.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Bill S, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 20th, 2023

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Verified Customer

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Andrea Mahone Atlanta, GA

Very helpful when problems with certain home appliances occur.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Andrea Mahone, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 16th, 2023

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William Dayton, OH

Took care of our problems, no fuss, no mess

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi William, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 16th, 2023

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07Wildheart Denver, CO

Claim process simple, immediate resposne!

1 year ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi 07Wildheart, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 15th, 2023

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Nelson Meredith Brooklyn, NY

The bigest ripoff don't fall for it their always have an excuses to disapprove service and you get stuck with their service fee not refundable.

5 years ago

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Julie O Burns Ardmore, TN

The worst service ever. Sends out shady contractors refuses claims . Try your home owners insurance. Some offer warranties

5 years ago

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Danielle Atwater, CA

Still have electrical issue. No one ever called once the claim was filed. Terrible experience. Requesting refund for the renewal premium!

5 years ago

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Guadalupe Castaneda Albuquerque, NM

Customer service was good and it didn’t take long to get everything done.

6 years ago

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F. Rivera The Bronx, NY

Sometimes service providers take more than 24 hours to respond to an emergency!

6 years ago

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Ron Zachow

Need to have Services closer to home, so we don't have to wait days to get assistance

6 years ago

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C V Moorestown, NJ

Good claim payment history. Easy website

6 years ago

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Edward Tripp Rochester, NY

I have used several times and received great service.

6 years ago

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Cheryl Joordens Sacramento, CA

The vendor for the air conditioner has not completed the work and it has been over a month

6 years ago

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vincent Vancouver, WA

Convenient and easy to use . Always a good experience

6 years ago

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Michele Vandergrift, PA

Always there Extremely Courteous and polite

6 years ago

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Armando Diaz Lathrop, CA

They are quick to solve your problem and easy to get a hold of

6 years ago

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Whit Moss Point, MS

Great company. Very professional. Great customer service.

6 years ago

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Steve Ferguson Sylvania, OH

Had to call service company to make appt but after that everything went smooth

6 years ago

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Nicole Hagerty Youngstown, OH

The online portion is more user friendly than talking to the actual people.

6 years ago

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Jennifer Washington, DC

I was without A/C for over 2 weeks in 95+ degree weather. It actually never got fixed. We ended up fixing it ourselves.

6 years ago

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Karen Udom Dayton, OH

Pleased with the convenience of getting someone out to our house for service.

6 years ago

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Don

No response from assigned contractor- no follow- up by company- beware - if you want service this is not the company to go with

7 years ago

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Aaron Walton Columbia, SC

Great responsive times and low wait times the majority of the time.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Aaron, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Santa Melenciano

I don’t recommend 210 home warranty they are not responsible and horrible

6 months ago Edited June 12, 2024

Reply from 2-10 Home Buyers Warranty

Hi Santa Melenciano, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jun. 12th, 2024

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Verified Customer

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Mark Furlong, PA

They send horrible contractors that lack integrity

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mark, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Oct. 21st, 2022

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Verified Customer

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Todd Miller Goodlettsville, TN

I have not received any feedback on my claim!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Todd Miller, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Oct. 21st, 2022

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Verified Customer

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Jess Banhie Sahuarita, AZ

Coverage approvals confusing and questionable

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jess Banhie, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Ryan Kennedy Waxhaw, NC

Hold time to get a reply was over an hour and a half

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ryan Kennedy, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Carretta King Marietta, GA

They never fix anything but charge to come out and look.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Carretta King, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Austin Jacksonville, FL

There's no customer support at all from 2-10.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Austin, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Patricia E McCoy Riverdale, GA

They don't answer calls, have the worst contractors

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Patricia E McCoy, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

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Verified Customer

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Efrain Ortiz

Called never got no where. No solutions to customer problems, agents don't listen to customers at all.

2 years ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Efrain Ortiz, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Casey Tucson, AZ

Worse customer service experience I have ever had

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Casey, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Verified Customer

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Mohammad Ajgor Woodbridge, VA

Very poor and unprofessional customer service.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mohammad, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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Justin Kern Orlando, FL

Terrible service providers that never fix the issues

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Justin, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Verified Customer

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Larry Beck Humble, TX

Because, of claims management and customer service policies

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Larry, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Verified Customer

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Sarah Caraway Asheville, NC

Have left my refrigerator not working over 2 months

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sarah, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jun. 22nd, 2022

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Verified Customer

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Meredith McKinney Woodbridge, VA

Awful customer service. I will NOT renew with 2-10.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Meredith, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Kerry de la Vega Huntersville, NC

No way to contact 2-10 by phone. Sure would make it easier

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kerry, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Judith Zickl Ponte Vedra Beach, FL

Still waiting for repair reported 04-29-22

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Judith, we're sorry to hear about the delay you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jun. 22nd, 2022

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Verified Customer

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Wendy beech Fredericksburg, VA

you don't cover anything and find reasons to deny

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Wendy, we're sorry to hear how you feel. What you described is not the experience we aim to provide as we pay out 97.5% of all claims placed with us. If you feel we did not honor our coverage, please give us a call and we will review your claim with you. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time.

May. 12th, 2022

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Verified Customer

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Sarah Little Rock, AR

Horrible service. Went a month without heat.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sarah, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Apr. 26th, 2022

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Verified Customer

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Marge Owen

It took to long to get parts for broken dishwasher

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Marge, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

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Verified Customer

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Makenna Gates

I am very unhappy with the service I am receiving

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Makenna, we're sorry to see we earned a poor rating from you. We're not sure what lead to this rating but we're happy to learn. If you're interested in discussing the details surrounding this review, or if we can do anything to repair your experience, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to assist in any way we can.

Apr. 11th, 2022

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Verified Customer

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James Wiley Atlanta, GA

Slow reimbursements and limited services

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi James, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Mar. 23rd, 2022

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Verified Customer

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Julie Johnston Tucson, AZ

Horrible unavailable useless "customer" service

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Julie, we're sorry to see we earned a poor rating from you. We're not sure what lead to this rating but we're happy to learn. If you're interested in discussing the details surrounding this review, or if we can do anything to repair your experience, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to assist in any way we can.

Mar. 17th, 2022

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