2-10 Home Buyers Warranty: Read 4,054 User Reviews From Real Homeowners

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Verified Customer

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Phyllis North Richland Hills, TX

I've been very happy very satisfied with the service and how they handled the invoice order and everything. I've just recently had to use my warranty on my dryer and they got the order and promptly and the guy come out the next day. They seem to get right on your call when you need to call in order. The price went up on me from sixty nine dollars to ninety something and I wasn't informed.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Phyllis, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Adam Front Royal, VA

I really do feel like they're a good company and they're very professional. I do like them a lot. Overall they're really good at their job, but it seems like they hired a couple people that don't fully understand what's going on with issues for AC and emergencies. It was about 90 degrees in the house and I was trying to convey that this is an emergency situation and that didn't really click on their half until I got a hold of someone to push it. It took a very long time and multpile cnractors and visits to get the AC repaired, but when we had a plumbing issue I had a call from a contractor and an appointent set 10 minutes after submitting the claim. They've been really good except for the AC thing.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Adam, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Colleen Bradenton, FL

Most times it was very easy process. I just went online, put in the request and I always received a call back in a very timely manner from the company that they contracted with. And I would say 8 times out of 10 the the resolved and it was easy. From my understanding the idea is that they wanted to fix things before they really break, yet a couple times I was denied repairs because things weren't really broken yet. There was clearly something wrong, so I called a different company and they did some repairs and fixed the issue. Also hold times are way too long and I can't take the music for too long.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Colleen, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Gina Lakeside, VA

I think they are very good. I've used used them quite a bit. The last time I used them my hot water heater went out. I called them and they sent someone out. He diagnosed that it needed to be replaced so they came back and replaced it and it everything went smoothly. I have never had any issues with the technicians. Two to ten is better than all of the other home warranties that I've used in the past.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gina, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Gayle Lilburn, GA

They are very attentive to my needs. As soon as I put in a service request they immediately seem to get it fulfilled. I've used the warranty twice, once to get my air conditioning adjusted and the person was very nice very professional. The second time was for plumbing and the first time I used the plumber and it did not resolve the issue, so two to ten rectified it by sending him back out the next week and we found the problem and the leak was fixed.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gayle, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Chhavi Chantilly, VA

I enjoy the ease of working with two to ten. My air conditioner had died on me and I needed to open a claim for that and initiate finding a technician or a company that would come out within a couple weeks. I worked with two to ten and they were able to give me some options that allowed me to bring in someone local to diagnose the issue and we were able to then go find another technician who was within network who was able to come quickly and remedy the issue.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Chhavi, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Eric Columbus, GA

Even though my policy probably was barely two weeks old I was glad that we had a warranty because they didn't hesitate to make sure someone came out and resolve the issue we had. There was some kind of electrical issues with lights not working and a power socket not working, so the contractors they sent out came out and figured out what the issue was and resolved it. They're just a great company. The kind of work we needed can be expensive, though just having to pay a hundred dollars out of my pocket is saving more than if I didn't have coverage.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Eric, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Terri Stone Mountain, GA

Customers support is excellent because they do a lot of follow through which is very important. They make sure the products are working and the company is trustworthy and reputable. I would definitely recommend it. When I first moved in my house there was a problem in the garage and I called him and the contractor came immediately and fixed it and I was amazed. I can't say anything negative at all at this point.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Terri, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Erhan Arlington, VA

My experience with them has been good. I am very likely to recommend. I just recently needed to use it because the shower handle basically came off. So I merely put in a claim through the online system and then they passed me through a recommended vendor in the area, I ended up just reaching out to them myself. They came within like an hour to fix it.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Erhan, we're excited to hear about your experience. Thank you for sharing and being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Cheryl Chester, VA

Prompt and proficient in the service delivery. The garage door would not open and we contacted them and they immediately referred it to a contractor and then set up the date to come out and it was repaired. I think the warranty was very inclusive for a lot of things that go along with them in the household and I think having a warranty that covers things solved stress.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Cheryl, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Renee Huntsville, AL

I haven't had any issues with them. Every time I need any type of work order I get through right away. Although I use the website, but I've had to call and they seem to work with the homeowners so they're pretty customer oriented. We don't always get the best technicians but that isn't 2-10's fault. There are some competitors that are a little cheaper. But 2-10 is decently cost effective, convenient and reliable. I have been pleased with them so far.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Renee, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Van Phillips Pelham, AL

Very receptive when I called. They attended to my concerns, they were perfect. The first time I used the warranty was for the garage door opener and the young man came out with very personable repairs, he repaired the garage in less than 30 minutes. The second time was for a garbage disposal that went bad and the young man came and in less than an hour removed the old and defective and installed a brand new one. We had good experience with them and we appreciate the quickness.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Van, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Prabhu Clarksburg, MD

I'm already recommending 2-10 to my colleagues and friends. Very good. Kind and cooperative. The technician who came was on time. So far we've got very good service from 2-10. So far I've used the warranty twice for my AC unit issues, both times they were really responsive and they provided service quickly so that was really helpful and I appreciated that. I am happy to have 2-10.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Prabhu, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Jacquelyn Gastonia, NC

I believe I used the warranty for my air conditioner. And when I called it in, the next day somebody responded. It took a week to get someone out here, and once he got here he was wonderful. He was nice, he was efficient. He got things done and was gone within 25 min. Every year the price goes up. But the technicians I have dealt with were wonderful. I just wish we could call in person rather than having to do it all online.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jacquelyn, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Jose Tucson, AZ

Every time I've made a call to start a claim, I've been dealt with promptly and given all the information. Our water heater went out and we called the warranty company and they set us up with an appointment and had the company come to check things out. My deductible was only $16.00 so it worked out pretty good. They always answer my questions or find answers for me if they don't know.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jose, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Danielle Oro Valley, AZ

I had to call multiple times and it took months to figure out why I hadn't gotten my twenty five dollars back. Just a couple weeks ago our air conditioner was out and I went to the website to file a claim. And I couldn't log into my account and I had to call to file a claim which had a wait time. And then when I called someone else to figure out what was wrong with my account, they had no explanations and didn't help me through it. That was frustrating.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Danielle, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Anthony Stafford, VA

You can reach them at any time. And they get back to you within a 24 hour period. Quick response time. I think it should either be cheaper or they should cover all appliances. I had no issues with trust. They properly repaired my dryer unit. They answered my questions and gave me information about my machine which will be very helpful in the future.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anthony, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Martha Terre Haute, IN

I have been satisfied with the service that I have gotten from them. They have people that come out to do whatever needs to be done. I'm really glad I have 2-10 home warranty. I'm very happy with it. Everybody that came out and the people that have talked to me have been wonderful, respectful, and polite and that's what I look for. They are respectful and informative. Everybody should have it, it has saved me a lot of money and I definitely would tell anybody or my friends and family about them.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Martha, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Anonymous Columbia, SC

I don't have any complaints with 2-10. They have taken care of everything that I have needed. It has been worth the cost of the warranty. I used the warranty for the washing machine. The first company had no communication and didn't do their job. And they didn't tell me what was going on. But then the second company came out. I thought they had it fixed. And when they came back out to reverse the line to be correct the problem was still there, the washing machine was leaking and it took the second company about three times to come out to get it fixed. But the last company that came out was awesome. The only complaint I have with them is that they didn't call to let me know when they were going to be here. It was late when he got finished since he went above and beyond when he was here. He did an awesome job. Everybody that I've talked to has been friendly. The only complaint I have is the wait time when I called.

2 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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James Holly Ridge, NC

I would recommend 2-10 to another customer. I have filed multiple claims and I've always been able to get someone on the phone to talk me through it and assist me with it. I have had the product for four years now and I think it is good quality. I used my warranty this month, I did it online and then I get a phone call that night from a guy and he came out early the next week and fixed it within fifteen to twenty minutes and everything is working great now.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Natalie Garner, NC

The one time I did have to use my warrant, it went smoothly and they connected me to someone who came out the next day and it was a pretty painless process. My garbage disposal broke down and it was leaking all over the kitchen and I called and they told me how to shut it off and then they also sent me out with someone who came out the next day to replace it.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Natalie, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Lenora Phoenix, AZ

Whenever I needed them for problem they were always there. Everyone is pleasant, nice to talk to, they don't harass you or anything. It's a wonderful experience having to call them, they explained everything quite well. I needed to use my warranty for my washer and dryer. I called them and before the week was over I had someone at the house fixing it.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lenora, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Terri Decatur, AL

Everytime I talked with them or needed them they were fast and courteous. I think they're just a very good company and they're very friendly and very professional. They use very good service people. I'm very happy with them, I'll use them for a long time. I've used the warranty twice so far. Once on the heater, second on the air conditioner and when I called them I had a service person out here the next day. The service people were the best, I couldn't ask for anything better.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Terri, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Cari Green Valley, AZ

The people at 2-10 are very responsive and get back to you right away. They are very compassionate and willing to help you no matter what you need. They are very good at what they do. We just used the warranty recently for air conditioning and they got a hold of the company right away they came out. They were very professional and got it fixed I think within twenty minutes.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Cari, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Ellen Tucson, AZ

It has been a very positive experience. But I am having an issue right now, they are replacing my water heater and the contractor has had to reschedule a few times. They have been very good about calling back to make sure to tell me updates.They have good contractors. Value for your money is good. I trust them so far and I have already told a few people about them. Sometimes things take longer than expected.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ellen, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Veronica Snellville, GA

I haven't had any issues with them. The people show up on time and process claims in a timely manner. Good communication.The product is easy and affordable. Recently my air conditioner wasn't blowing upstairs so I had to call. I had to place the claim online and then when I did that I received an email scheduling me and then the company called me like five minutes later to schedule a date. The service person came here and checked out my whole system. He got it working again upstairs which is all I wanted so it worked out.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Veronica, we're glad to hear your air conditioner got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Dan Athens, AL

I have already recommended 2-10 to a friend. I appreciate the fact that every time I call I can always get somebody to talk to and they follow through on what they say as far as return calls or updates. Maybe three weeks ago my air conditioning broke and I called 2-10 and they set up the repair person. The repair person was here in a reasonable time.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dan, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Stephanie Richmond, VA

I've used it twice here recently on two different properties and the other one you did finally come through yesterday that's been actually work in the rain and was extraordinary when he did come back there's a little debate is personal pricing but that was all ironed out and we're very happy. Consistency and level of professionalism of the vendors to come out to handle the various claims. Your vendors are just outstanding and we've just really been please couldn't, couldn't be any happier.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Stephanie, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Marilyn Haymarket, VA

They were quick to respond. And they were excellent and could communicate easily so the people that you call as well as the technicians that came out and you know did the repair and so forth. We used it probably within the last month and a half with the air condition system was not working and the guy came out very promptly like the next day and was able to determine what the issue was and fix it. The lady that we call and so forth for the repair and so forth, Donna, she was excellent to work with always getting back to me very, very happy with the service from them.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Marilyn, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Marcus Jacksonville, FL

Ease of use, either making a claim and quick responses when things you needed. My AC went out a couple months ago and I made a claim. Fifteen minutes later they had a company for me and unfortunately, the company hasn't been able to reach out. I couldn't get in contact with them so I went back and within another fifteen minutes they had a new company assigned to me and that coming to be able to handle my situation.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Marcus, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Jason Columbus, GA

They have been very prompt about answering my phone calls and also they have been very prompt about sending out a technician for the problem. Back in September of this year, we had a problem with the A. C. They sent them out real quick. As soon as I made a claim on the warranty, they sent me an email within an hour's time and I had heard from the technician within twenty-four hours.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jason, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Jim Newport News, VA

My sister-in-law is a real estate agent and she told me that 2-10 was really good. They're really good and they have good people working for them. You cannot call them up with claims. It can only be done online. And not everybody knows how to do online. Like a lot of people that don't know older homes that have 2-10 they're older people, they don't know how to use a computer or a phone like this.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jim, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Julie Orange Park, FL

The service was always excellent and timely. Every time we had a need (and there were quite a few of them) they were expedient very efficient and supplied us with vendors who got to the root of the problem ASAP. We moved into our new home six months ago and there are all kinds of hiccups from the hot water heater, to the dishwasher, everything imaginable in a new home that had glitches, even after inspection was done on the home. 2-10 was so efficient and getting as qualified vendors out to take a look at the problem, fixed it immediately and that was very much appreciated.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Julie, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Shaunna Edwards Temple Hills, MD

Customer Support - they really care. The contracted tradesmen that come out; I've had some great experiences and some terrible ones. But 2-10 Service has always tried to be thorough and helpful, and I appreciate this as a new homeowner while pregnant with my 1st, I am juggling alot so it gives peace of mind to know that they will take care of me in emergencies. Thank you!

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Shaunna, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Tony Alpharetta, GA

Their their follow up could be a little better. My hot water heater stopped heating water consistently and when I submitted the claim they were very quick to respond and get a a technician out to my house and get the approval for the ordering of the the new water heater and basically expedited the process so that I could get that installed as quickly as we could. It went very smoothly. It is very easy to submit a claim.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tony, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Anonymous Woodbridge, VA

They've always been available whenever I need it, or if they were unavailable they let me know when someone could get back to me. I recently needed to use the warranty for my garbage disposal. They came out twice and on the most recent one they decided to go ahead and replace it completely. The service itself is great, but sometimes the contractors may not be that knowledge just based on their experience.

2 years ago

Reply from 2-10 Home Buyers Warranty

We're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Donna Carolina Beach, NC

I'm pleased with my homeowners warranty. If I wasn't pleased I would not have renewed it. Once I needed to use my warranty and a plumber came out and he was very knowledgeable with what he was doing and solved my problem. The customer service is has always been great once I got through. It's always complicated getting to talk to a customer service, but they're very knowledgeable and very helpful. Very positive.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Donna, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Karyn

They were very responsive to my problem and they were able to get the part quickly and install it correctly. I just used it recently for when my dishwasher needed a new board. They came to diagnose the problem two days after I called them and they ordered the parts and they said the parts were gonna take probably ninety days because of the whole supply chain issues and it actually came in a week later. The next after they told me they came and they came the following day and installed the part and the dishwasher is working.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Karyn, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Anonymous Fleming Island, FL

I don't have to pay a hundred of dollars and every time I call somebody to fix something. My dishwasher wasn't working and Steven did a good job. He kept on coming back until everything was fixed. Another time we had an electrical company come. They looked at everything and fixed everything on the same day. When I have a job that I need done, within 24 hrs I have somebody contact me so I think that's great.

2 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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David Huntsville, AL

They do their best to ensure that I get the service that I need to repair my home appliances or whatever and then they've been pretty good about it working with me and get me get a new appliances or repair whatever else. I chose to stay with them cause it cost was reasonable and I've already had ten plus years of history with them and they've been very helpful in just getting my air conditioning, my microwave, my dishwasher, my garbage disposal whatever it is they've been there to make sure that it was repaired or replaced.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey David, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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Tamara Lithonia, GA

I just recently had to use my warranty to get my garage door fixed and I was able to set up an appointment through one of their customer service agents and someone came out two or three days later and the service that was provided was excellent. He even came back when the issue occurred again. I've had nothing but positive interactions with customer service and they help me to get what I need and make the process easy.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Tamara, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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Betty Charleston, SC

When I call the representatives are always very courteous and they are very helpful in getting my problem solved. I had a light fixture that had sparks to fly from it and within 24 hours I had a service tech out and they were able to replace the light the switch plate and fixed my problem. I've had several companies come out but the most efficient one and the one I like is Gregory Electric.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Betty, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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Marilyn Payson, UT

I have one outstanding claim. They didn't have any way to repair an electrical issue that I was having. I have one more request into them to get that fixed and I've contact an electrician to come in and start that work for me, I hope they'll pick up. I also have a dishwasher that was not working and I contacted them and they made arrangements through Sears to get that fixed. A 75 dollar deductible seems reasonable and even though the service was not that expensive they took care of the problem that I didn't have to worry about. The technician that came out to our house was absolutely amazing.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Marilyn, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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Christopher Hallsville, TX

They are just really easy to work with and save me a lot of money. The first time I used my warranty was for my air conditioner. The air conditioner was completely out and I put in a claim online. I had air conditioning people call, they had the air conditioning people call me the next day and I had a brand new one installed probably within a week and I was charged a hundred dollars service fee for brand new air conditioner. They're quick and I've never had problems with it it's always fixed everything or replaced anything broken.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey Christopher, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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Denise Carolina Beach, NC

I stay with 2-10 now because it's what I know and it hasn't failed me yet. My local rep is always so helpful and I feel that she's always sharing knowledge to other realtors and she's always in touch checking in to see if I needed anything. I think the people they have working speaks better than going on a website and typing in a claim, it's nice to have a person. Just last week I had a garbage disposal go out at a rental property and I called them and it got taken care of right away.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey Denise, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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Mary Heath Springs, SC

I like the people I dealt but I don't like the website. Electrical that was good, we called for that and they connected us with the electrician and they came out. They did a job on the air conditioning that wasn't good and they said they weren't responsible for it because it was put in improperly. Some of the things we need dealt with they say they won't do.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mary, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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Mengying Peoria, AZ

I am quite satisfied. My AC needed a new part and some other maintenance, so they dispatched the company and they fixed it within two to three business days. I think the only downside is for example if we know that there's something wrong but don't know what it is that's wrong they come in and check the house. If there is more than one cause of the malfunction then we have to raise multiple tickets for each one, which is time consuming but other than that its fine.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mengying, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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Mary Virginia Beach, VA

They could do better screening of the contractors that they work with. Sometimes you get some that take a while to show up or are not very receptive to communication and some of them are pretty good. On one occasion we had the refrigerator doors leaking and we had a company come out here and they had new seals, but thei seals were already bent and not in good shape and we them come back out and get different seals because it was a problem that they were not in good condition. There's a couple time when it was very difficult to get a hold of the contractors to come and do some work but for the most part they've been pretty good and receptive.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Mary, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

May. 18th, 2022

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Innocent Lawrenceville, GA

I would advise any new homeowner to choose two ten. The breaker for my dishwasher went out so they had to replace the whole electrical pannel behind the wall. They came with their own materials. They did it within thirty minutes. And all that was under a hundred dollars in which I think was less than if I had gotten a private electrician to come out. They're very attentive, they don't see any problem that can't be solved so I'm very happy with it

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Innocent, we're glad to hear your experience was such a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 2nd, 2022

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Tyrone Norfolk, VA

I recently just had my hot water heater replaced and I placed the call within an hour the company that was going to come out to do an assessment gave me a call and set a time and still they were here in a rapid response. If I'm having a problem using the online portal or or calling the customer service line they get right on it and dispatch company come very quickly with my needs.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey Tyrone, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 2nd, 2022

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