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2-10 Home Buyers Warranty Reviews

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4.4

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4,054 Reviews

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54%

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17%

3 grade

9%

2 grade

5%

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Featured Review

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Michael

I had a couple of refrigerators repaired, and the service was quick and effective. The website is user-friendly, making it easy to submit claims, and the response time is impressive. I've consistently received quality service from knowledgeable technicians, leaving me very satisfied with the overall experience.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Featured Review

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Samuel

Great warranty company. They have covered all of my needs. Quick response time, and great coverage.

1 month ago Edited September 24, 2024

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Reply from 2-10 Home Buyers Warranty

Hi Samuel, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Tanya

Overall, this is a good warranty company. I have had prompt service and follow up when needed. My issue is with the policy of paying companies multiple times for coming out after misdiagnosis of the issue. There’s a limit to how much each repair or replacement can cost. The repair visits are deducted from that amount. In my case, the company came three times and finally decided it couldn’t be repaired. Why wasn’t this diagnosed on the first visit and if not why does the consumer bear the cost? This company’s ineptitude cost me 200.00 of my limit, leaving me with next to nothing on the policy to replace it. A better practice would be to have the company absorb the cost if the misdiagnosis of the problem or they fail to properly repair the appliance on the first visit. Otherwise, it’s an incentive for them not to do it right, if they can run up the charges. I don’t ever want them to refer that company to me again for repair of my appliances.

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Tanya, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 25th, 2024

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Peter

They are very easy to get in contact with. Had a response within minutes but due to the fact it WASN'T an emergency, it took days 4 days for service to come out. I was ok with it, as we had the same service company came out again and they were phenomenal.

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Peter, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 25th, 2024

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Arnoldo

I had a mixed experience with customer service. The air conditioning technician was knowledgeable and fixed my issue, but I found the customer service representative rude for questioning my website skills. Additionally, I didn't appreciate hearing political opinions during a service call. Overall, the technical help was good, but the customer service needs improvement.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Arnoldo, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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David

I had a great experience with the service team. When my refrigerator broke, they quickly sent someone to help and even provided a cooler for my food. They couldn't fix it but offered a generous replacement. The dishwasher service was efficient, and they quickly resolved my stove issue with a new appliance when parts were unavailable. Overall, their prompt and effective service keeps me coming back!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi David, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Dennis

I love my 2-10 Home Buyers Warranty It has been Great, but unfortunately like everything else the premiums are going way up . I pay for a warranty for our daughters home and ours. Hers just renewed over $30.00 more a month if mine goes up that much in December I will have to rethink keeping it. $60.00 more a month is going to be very hard in this economy. Thankfully she never had to use it in the last year, but we did twice on the Fridge and Microwave. So I am worried about the price increase.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Dennis, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 18th, 2024

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sdmitc01@yahoo.com NA

Customer Review Video

2 months ago

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Reply from 2-10 Home Buyers Warranty

Hi sdmitc01@yahoo.com, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 5th, 2024

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Frank Makin

2-10 was a tremendous asset to my wife and I. Would you believe our policy would have expired the day before our AC quit working ? Well it did! Thankfully we renewed it the day prior! We reported it and was scheduled for repair in a short time! All very smoothly!

3 days ago

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Reply from 2-10 Home Buyers Warranty

Hi Frank Makin, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 18th, 2024

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Lauren

I had a great experience with customer service when my refrigerator had issues; they quickly replaced it, and the whole process was smooth. When I moved in, a plumber resolved my washer problem promptly. The website is user-friendly, and even without a login, I found it easy to get assistance over the phone. Overall, very responsive and helpful!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Lauren, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Cameron

I had a great experience with the service team. They quickly addressed my washer issue and made scheduling easy for both plumbing and electrical work. Even as a new policyholder, I found it simple to get assistance without needing to set up a login. Overall, very helpful and efficient!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Cameron, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Umar

I've had a few occasions needing assistance, and each time, the service has been prompt and effective. Recently, my leaking faucets were fixed right away after I submitted a work order. I'm consistently impressed with the responsiveness and reliability of the team. Highly recommend their service!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Umar, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Eric

I had a frustrating experience getting my washer and dryer fixed; the service was disorganized and left me without a washer for a long time. On a positive note, my refrigerator replacement went smoothly, and the technicians were friendly and knowledgeable. Overall, the service quality was inconsistent.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Eric, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Greg

I had mixed experiences with customer service. They took a while to address my dishwasher issue, but were quick to respond when my air conditioner broke down. Communication can be tough, with long wait times on the phone, but they are proactive in resolving work orders. Overall, decent service with room for improvement.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Greg, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Ricardo

I've had consistently great experiences with this service. They respond quickly and always send a technician to address any issues. Scheduling is easy, and I've never had to wait long for help. I often recommend them to others because their service is reliable and efficient. Highly satisfied!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Ricardo, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Scott

I had a great experience with their service. When my ice maker broke, they quickly replaced it. Their response time is impressive; every time I need assistance, they are prompt and send someone to help. The claim process was easy, and the repair was done excellently. Highly recommend!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Scott, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Victoria

I've had mixed experiences with my service claims. While 2-10 has been responsive and helpful, dealing with Sears for my refrigerator repair has been frustrating and slow. After months of waiting for assistance, I feel let down. It's clear that the issue lies with the service provider, not 2-10.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Victoria, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Dawn

I've had mixed experiences with my warranty service. While some technicians are excellent, others are incompetent and a waste of time. The coverage for appliances is misleading, as they don't replace like-for-like brands or features. It's frustrating to pay service fees for corrections. Overall, the service needs improvement, especially in vendor selection and clearer coverage details.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Dawn, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Brandy

I had a frustrating experience with my warranty provider. They didn't replace my appliances with the same brand or match all features, which is misleading. While their service can be excellent, the quality of their vendors varies greatly. They need to improve their policies for better customer satisfaction.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Brandy, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Wayne

I had a leak in my kitchen sink and the warranty service sent a plumber who replaced it efficiently, though I was disappointed with the charge for fixing multiple issues on the same day. Overall, submitting a request for service was easy and straightforward, but I wish the pricing policy was clearer.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Wayne, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Anonymous

I've been really disappointed with the service lately. I reached out for help and still haven't heard back. While I’ve had better experiences in the past, the current delays and glitches on the website are frustrating. I hope they can improve their response time and communication soon.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 19th, 2024

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Alberto

I had a great experience submitting a service request, despite a minor glitch on the website. The contractor was assigned quickly and reached out to schedule promptly. The mechanic who fixed my dishwasher was knowledgeable and professional. Overall, I'm very satisfied with the service provided!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Alberto, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Alphonse

I had a great experience with the service team. They quickly fixed my dishwasher issue and addressed a problem in the bathroom that I didn't notice during installation. The technician was knowledgeable and professional, making the process smooth. Overall, I'm satisfied with the service provided!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Alphonse, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Anonymous

I had a sudden electrical issue, but the service was prompt and efficient. The electrician arrived quickly and resolved the problem effectively. Overall, my experience was positive; the team was responsive and kept me informed throughout the process. I appreciate the fast and attentive service!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Patsy

I had a great experience with the service; they were quick to send an electrician who resolved my electrical issue efficiently. However, I've faced repeated problems with my appliances, and the company handling repairs hasn't been satisfactory. While I appreciate the warranty service, I'm disappointed with the appliance repair efforts.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Patsy, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Emilia

I had mixed experiences with 2-10. While I faced issues with a significant plumbing bill that wasn't covered, their quick response and service for my toilet replacement were impressive. The plumber they sent was excellent, and I appreciate their customer service. Overall, I value their support and will continue my policy.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Emilia, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Anonymous

I had a leak and was impressed with the quick response from the service team. The plumber was professional and the coverage from my policy was extensive. I also received reimbursement for changing my locks, which was a nice bonus. Overall, I'm very satisfied with the customer service and will continue my policy for years to come!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Anonymous, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Lori

I had a positive experience with the service. They responded quickly to my garage door issue, and the technician was pleasant, knowledgeable, and efficient. I haven't had any issues since the repair. Overall, great people who provide excellent service!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Lori, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Kenneth

I had a very positive experience with the service. The technician arrived promptly, assessed the garage door issue, and fixed it efficiently. Each time I've used the warranty, the technicians have been knowledgeable and personable. I have no complaints and would highly recommend their services!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Kenneth, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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John

I've had a positive experience with the warranty service. They've consistently sent friendly and helpful technicians who address my issues quickly. Although I can't recall specific instances, their support has been reliable, and I have no complaints. Overall, I'm satisfied with their service.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Dennis

I recently had service for a bathroom vent issue. The technician was friendly and helpful, but I struggled to remember the specifics of the visit. I've used the service a few times, and while the techs have been great, I found the response time from the dispatch could be improved, especially since I’m not always at my summer home.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Dennis, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Jim

I recently had an issue with my bathroom air vent and was pleasantly surprised by the knowledgeable and friendly service from the plumber who fixed it. Although it took some time for the company to contact me due to my part-time residence, their communication has been good, and I've been satisfied with the results of their service.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Jim, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Douglas

I had a great experience with the service for a recent plumbing issue. The contractor was knowledgeable and friendly, quickly resolving the problem. Communication with the company has been excellent, and they've consistently sent experienced professionals. Overall, I've been very pleased with the service and would recommend it to others!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Douglas, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Ernie

I recently had a plumbing issue and initially faced a frustrating experience with a contractor who tried to charge me more than expected. However, the next technician was excellent, waived the fee, and successfully installed my hot water heater. Overall, I've had quick responses and good experiences with repairs, including a timely air conditioner fix. Highly recommend!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Ernie, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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James

I had a great experience with the service team. They promptly addressed my hot water heater issue, and the technician was friendly and waived the service fee. I've also had excellent service for my garage door opener and ice maker replacements, with quick responses and thorough work. Highly recommend for reliable and efficient service!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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David

I had a technician come out to fix my washer, and he quickly diagnosed the issue and ordered the necessary parts. The repair process was smooth, and I'm satisfied with the results. Overall, I'm happy with the service, but I don't feel the need to elaborate further.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi David, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Erik

I recently used my warranty for repairs on my dryer and garage door opener, and the process was seamless. Claims were easy to file, and response times were impressively quick. The technicians were knowledgeable and provided excellent service. Overall, I had a very positive experience with prompt customer service and efficient resolutions.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Erik, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Kaysia

I had a mixed experience with 2-10 Home Warranty. They were quick to assign a company for my garage door issue, which saved me a lot of money. However, I faced some disappointment when they directed me to my homeowner's insurance for a plumbing leak that I thought was covered. Customer service was generally prompt, but I had to navigate a bit to find knowledgeable help.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Kaysia, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Annette

I had a plumbing leak and was disappointed that 2-10 directed me to my homeowner's insurance, despite having coverage. The repair process had its challenges due to limited knowledgeable professionals, but overall, their promptness in assigning help was commendable. My recent experience with their plumbing service was excellent.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Annette, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Claudia

I had a great experience using my warranty. When my refrigerator broke, the service was prompt, and they even provided a cooler for my food. They couldn't fix it, so they helped me find a new one. I also had an issue with my stove, which was resolved quickly with a replacement. I'm very pleased and will definitely renew my warranty!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Claudia, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Amy

I had a great experience with the service for my dishwasher repair. The technician was knowledgeable and efficient, leaving everything clean. I've also had my washing machine repaired without any issues. Customer service has always been prompt and reliable whenever I needed assistance. Overall, I'm very satisfied with their service!

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Amy, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Barbara

I've been frustrated with the service regarding my broken AC. After a contractor was sent, I received no updates, and the AC remains unfixed. Additionally, I was disappointed with the warranty policy; I was charged for a single repair when I expected to cover multiple issues at once. Overall, my experience has been unsatisfactory.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Barbara, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 19th, 2024

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Arnoldo

I’ve had the repair man out to my house twice on my washer three or four times on my refrigerators icemaker. The icemaker to this day works for a little while and then stops floods my floor. The washer was just fixed couple of weeks back and it quit working, two days ago. Every time they come out, they have to go back to get parts and it takes a week or week and a half to give anything fixed. Nothing personal against the guy that comes out but nothing seems to stay fixed. Y’all may want to think about , finding a different repair shop to use this is getting frustrating. I’ve decided not to mess with the washer again so I went out and bought one. Money out of my pocket.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Arnoldo, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Sep. 17th, 2024

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Sevgi

A friend turned me onto this company and I’ve been very happy with the service I have received. They respond in a timely manner and are very proline.

3 weeks ago

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Reply from 2-10 Home Buyers Warranty

Hi Sevgi, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 27th, 2024

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Victoria

I had an issue with my garage door, but the service team responded quickly and resolved it the same day. The technicians were knowledgeable and friendly. However, communication from the call center was lacking, leading to some frustration. Overall, the on-site service was great, but the support process could use improvement.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Victoria, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Charlene

I experienced issues with my HVAC system and it took some time to get a replacement. While the service team was generally responsive, I found it frustrating that I had to continue paying service fees for repairs and decisions that felt out of my control. Overall, the process could be improved for better customer experience.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Charlene, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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William

I had excellent service when replacing my garage door opener and ice maker, with prompt responses to my requests. However, I faced some issues with customer service; one representative was rude about my website navigation, and during the air conditioning repair, the technician shared unsolicited political opinions. Overall, the service was good, but the customer experience could improve.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi William, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Steven

I had some issues with my refrigerators, but they were fixed promptly, with one getting a permanent solution after a few attempts. Overall, I'm satisfied with the service. The website is user-friendly, and I've always received quick responses to my inquiries.

1 month ago

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Reply from 2-10 Home Buyers Warranty

Hi Steven, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 19th, 2024

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Jim Rife

Been with them for over 20 years & very pleased with overall service. I had already left a review & not sure who is requesting this so not sure how to answer question about wh i requesting this review??

1 month ago Edited September 24, 2024

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Reply from 2-10 Home Buyers Warranty

Hi Jim Rife, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Sep. 13th, 2024

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Keith

I recently had some sink work done and I couldn't be happier with the service. Initially, we thought we needed to replace the entire faucet, but the technician from 2-10 came in and replaced the hose line instead, saving us a lot of money. The service was quick, professional, and very clean. I highly recommend their expedited service for anyone looking to save money in the long run.

3 months ago

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Reply from 2-10 Home Buyers Warranty

Hi Keith, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 26th, 2024