Choice Home Warranty: Read 47,659 User Reviews From Real Homeowners

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Verified Customer

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George

Fast professional service, handles my claims with ease. Very quick response from the vendors. Very happy I chose Choice Home Warranty.

5 days ago

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Charles

That were very professional brought parts they may need took care of problem the first time unlike Mike Holmes always want a buy out that’s crazy

1 week ago

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Maria

It took over a month for the repair company to provide the repair. We gave them detailed list of repair parts to repair the upper dishwasher rack. First they said they were in stock, then they said no, then they were in stock....third time is a charm? It is repaired....I am pleased with the repair and the technician was good

1 week ago

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Krystal Henry

I have had home warranty of America for the past 11 years, but have heard amazing things about Choice Home Warranty and while I haven't had any repairs they have been amazing during the set up process and answering all of my questions.

2 days ago

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Danika Brooks

As a previous client with AHS, I saw the difference immediately and am very pleased with my decision to go with Choice. I had someone from Whirlpool come to my home to repair my refrigerator in a timely manner, based on my availability.

6 days ago

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Terro M

Filed a claim on Sunday. Claim was accepted on Monday. Worker came and fixed the issue on Tuesday. Worker came out showed me what was wrong and educated on the issue and told me i can contact him personally and my insurance if something happens again. Service was great.

6 days ago

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Verified Customer

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Cathy

I have always been satisfied using their services before. Then my boiler needed fixed. No one called for a couple of days, then we set the appointment, and he fixed it in 20 minutes. During this time, my house was extremely hot, I had to open the windows and put my air conditioner on. I just got my oil bill which was over $1,000, When normally it is $600-$700. I haven’t gotten the electric bill yet. I would love it if Choice Home Warranty would compensate me for some of the money that I paid for oil and electricity While waiting for the boiler to be fixed. Thank You, Cathy W.

2 weeks ago

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Verified Customer

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Marton

They were quick to approve my replacement for my washer, 24 hours, but they said my Lowes gift card could take up to 30 days to process. I have been waiting for 2 weeks and to go to the laundromat costs $7.50 per washer. It has been costing a lot of money waiting for the gift card..

2 weeks ago

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Vaega Pou

It's our Warranty company. Ark Plumbing was referred to us by Choice. Our problem is shower head heavy leaking /dripping, since 3/1/26. It took almost (2) wks today for a plumber to try to fix the leak after assessment and authorization of part from Choice. This whole time my bill is running high due to the leak. We paid $225 plus $75 service fee to Ark, but the leak is still there, I'm very disappointed. I contacted Ark Plumbing about it after (7) hrs, but still no response. I really need this problem to be solved asap. Your prompt attention to this matter is much appreciated. Thank you

2 weeks ago

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Ralph

I bought a one year contract with Choice Home Warranty and only had to use them one time. When I called for service on the one item, they told me to find my own repair company and then go through a bunch of folderal of me paying the bill and then getting reimbursed and this that and the other. So I just called my own repair company and got the work done quickly and reasonably instead of using Choice Home Warranty which I found to be somewhere between useless and a waste of time. Due to my experience I probably won't be renewing with them again as they apparently didn't care about me in the slightest.

2 weeks ago

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Daniel

I chose choice home warranty because it was referred to my by my mortgage company. I have been pleased with the service, and have already used the warranty to fix my water heater.

2 weeks ago

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Michael

So far it has been great. I recently bought an older home and a warranty from Choice, I had a couple of issues in the first 6 months and both were fixed hassle free. This is a great decision to go with Choice.

2 weeks ago

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Shirley

Choice warranty gave me a time and date and when the technician didn’t show up, I called and the technician said that is Choice warranty saying that that’s the time we’re coming but they don’t know our schedule. It ended up taking seven full days to get a technician out to look at my plumbing issue, which at the time they got here, stopping up so they actually did nothing for $75

3 weeks ago

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Verified Customer

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Suzanne Johnson and Beth O\'Connor

We are very happy with our experience with Choice Home Warranty. Every issue we have had has been addressed quickly and effectively. We would definitely recommend Choice Home to others.

3 weeks ago

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Verified Customer

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Johnny M

Pro repair man, from (Whirlpool) repaired stove quickly and correctly. All components are working as they should. I am, pleased with Choice Home Warranty, and would recommend them to anyone owning a home.

3 weeks ago

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Cindy Dunlap

Well first of all I was without hot water for a whole week…. Two different companies were scheduled to do the work, they both cancelled on us. We finally went with rental reimbursement.. We had our local hardware give you a estimate and you told him his labor was too high…. He had a very hard time getting the element out so he really did deserve the total labor charge.. So my first impression of this company was not good…

3 weeks ago

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Verified Customer

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Dale

They kept in contact. Took a little longer t o get our check for the furnace problem but it was partially my fault in not getting the info to you on time all in all a good job. Tha KS much. Dale

3 weeks ago

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Verified Customer

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Jeanette Kweli

Choice Warranty Company is very prompt with services with excellent and knowledgeable contractors. I am very pleased with home warranty service provided by Choice. I highly recommend Choice Home Warranty to future clients.

3 weeks ago

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Martin

It's for this claim a vendor did pick up fairly quickly. However the copay that choice told me I had to pay did not match the amount that the vendor said it was going to cost. There was a difference of $300 and Choice could not tell me where they came up with their copay. But they told me I had to pay it. When I talked vendor he said they never gave that number so choice was requiring me to pay more than the vendor wanted. The vendor said agreed to a lower price because that's all he needed. So if I would have paid the amount Joyce said I had to without questioning I would have overpaid by $300. And Choice did not offer a reason to why there was a difference

1 month ago

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Verified Customer

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Debbie

1 month ago

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Roselyn

I am pleased with the services I have received with Choice Home Warranty. The claims specialist assists me with filing my claims. I had all my claims approved for repair which included my microwave, dishwasher, hot water tank value, air conditioner, dryer and my garage door. I am truly thankful

1 month ago

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Verified Customer

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Alberta

In still waiting since the ending of Dec. 2025 for my dryer to be repaired. They haven’t gotten the part yet. I’m getting very frustrated with them. Because I have to keep calling to see what the status is I can’t check on my portal because it says my claim is closed. Apparently after 6 days it automatically gets a closed status if there is no update inputted by anyone, according to customer service. I find that to be crazy and don’t agree with that but I can’t change it. So far I have yet to be satisfied with any claim that I’ve placed with this company. And I have placed three claims.

1 month ago

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Verified Customer

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Rhonda

My heat stopped working on our house just a few months after we bought it. They did send a technician quickly but it stopped working again a few days later during an ice storm. We couldn’t get in touch with the technician or company so had to call someone else. Choice did say they would most likely cover the cost but we are having trouble getting the second company to complete all the paperwork required. I have a paid receipt but that isn’t enough. Hopefully we can get it resolved.

1 month ago

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Verified Customer

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Glenda

This is my first time with Choice Warranty. I think it’s a good company so far. I just had one issue recently and it was with my dryer quit on me so I had they had to send a repair man out and everything went well except he didn’t take the parts so I was stuck with trying to get rid of them and I’m still working that.issue but I recommend Choice Warranty to everyone.

1 month ago

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Verified Customer

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Kim

Great experiences. Some vendors are better than others. Had one that was ok, but he did things wrong. We found out when the item broke and had a different guy come out. Twice to fix what the other guy did wrong. All in all they did things in a timely manner.

1 month ago

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Verified Customer

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Danny Lilley

Friendly and knowledgeable. Staff were great at answering any questions I had. I’ve had to use them twice and it was simple and easy and the work was taken care of. I’m glad I chose this company and I hope many more people will do also they are a great bunch of people that will help you. Thanks a lot.

1 month ago

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Verified Customer

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Linda

The service person we had was excellent. He found the problem and had the part with him. That almost never happens when you live in a small town like we do. Choice Home warranty sent a repairman that was one hundred miles away. We had to wait two weeks to get our furnace fixed but it was worth it. The repairman was polite, knowledgeable, and prepared. Done in one trip. We will use them again.

1 month ago

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Verified Customer

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Yassin

Before I chose Choice Home Warranty, I was struggling with the cost and hassle of repairing my appliances. Now I don’t have that problem anymore. Recently, they sent an excellent technician who repaired my refrigerator so well that it feels like a new one.

1 month ago

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Verified Customer

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Elsbery

I heard that Choice was a good company. I had become dissatisfied with my previous provider and after reading about Choice and speaking with a few of the team members, I decided to change. I've only had the one service call and that experience was great. The service man was timely, pleasant, knowledgeable and efficient.

1 month ago

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Verified Customer

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Mary Bonnie DeMare

I was very pleased with the service I received. It was easy to schedule a visit from the serviceman to look at my dryer. It wasn’t drying properly. He evaluated it and quickly found the problem and fixed it. Excellent service. Very glad I purchased the Choice Home Warranty.

1 month ago

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Verified Customer

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Carlos Torres

Having a contract with choice was the main reason I chose to work with them. The representative that came to do the repair on my refrigerator was very polite, on time and completed his job in a timely manner. I would love to have him return if ever needed the service again

1 month ago

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Verified Customer

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Kimberly Wyatt

To be honest my last warranty took us through a lot and was not right. We needed another home warranty and through my job I was able to find choice home warranty. I have only used it once and it was great no issues. So for me and my family so far so good.

1 month ago

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Christyl

Even though it sometimes the service folks are not able to respond immediately, Choice quickly approves parts and service to get the appliances up and running quickly. They also always send reliable and competent service people.

1 month ago

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Verified Customer

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Luis Miranda

I’ve had to use Choice home warranty a few times. Every time I have the vendors contact me immediately, book an appointment, show up on time, and take care of business. I’ve had no issue with the vendors that Choice Home Warranty uses.

1 month ago

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Verified Customer

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Diane

When I needed help with getting my dryer repaired the process was user friendly. I input my information and needs, I got a response with in 30 minutes telling who the contractor would be and the day and time to expect him. Later in the week he arrived as promised and diagnosed the problem and fixed it.

1 month ago

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Verified Customer

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Richard

The service person was on time. Diagnosed the issue and proceeded to complete the repairs needed quickly . When pulling the dishwasher out, he took his time to protect the flooring from being scratched or damaged when moving it to be worked on, and when replacing it back in its spot.

1 month ago

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Verified Customer

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Robert

We've had to make several claims, three (3) for our refrigerator, and two (2) for our dishwasher, and CHW always comes through. It's so darn easy to make a claim. One of the claims for our refrigerator, it needed a new board, and CHW quickly approved the repair. I highly recommend CHW.

1 month ago

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Richard

orginally i thought it was a good idea; but I never use it for the first 2 years of a 5 yr deal. When i realized that i could have used it when my furnace and heat pump went out and had to be replaced I tried to get them to help. they said it was to late to turn in a claim. $13000 mistake. Later I contacted them about a dish washer after 2 months they found a repairman who came and looked at it. He reported back that it would be cheaper to replace than repair. Choice depreciated it and paid me like $ 185 towards a new one. So i went out and bought a new one $600. gave the old one to a recycler. A year later that old dishwasher that was to costly to repair was being used by someone , they had never had it repaired and it was still working. (bad advice from repairman) $400 dollar mistake. That same repairman fixed my icemaker before he got a mile down road it quit working. However last month i called and reported the icemaker problem and a problem with my microwave within a week a repairman scheduled and looked at both appliances. He is trying to find parts for the icemaker and did repair the microwave. For that thank you choice home repair

1 month ago

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Verified Customer

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Ranee Jones

Im very impressed with my Choice Home Warranty. Their app makes filing a claim super easy, you get immediate response and tracking. Appointment for contractors have been made the same day with repairs being done in a couple days of days. Their service providers have also been top notch!

1 month ago

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Verified Customer

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Susan

It's so easy to go online to request a service you receive notificatio that it is being processed. Whenvthe company picks up the order you are notified of the appt The techs that I have dealt with are courteous and knowledgeable

1 month ago

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Verified Customer

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Michele

It was a stab in the dark and a hopeful heart. Tried two other companies and was disappointed. I believe we have used your services twice and were pleased with the comminication, professionalism and service were top notch.

1 month ago

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Verified Customer

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Jeanne Leja

The person I spoke with at the time Frank was very persuasive and even sold my policy and my son‘s policy the first time I used you. I was very disappointed. I felt like I was used and had to pay $75 for coverage that wasn’t gonna be covered, but the second time I was very happy they covered the repair

1 month ago

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Verified Customer

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RODNEY THOMPSON

I’ve had a lot of good service by choice home warranty, but I wish you would’ve told me that you only cover so much of air-conditioning. I would not have been disappointed and upset finding it out when it actually happened.

1 month ago

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Marc And Susan Beals

This is my first time using them, so I want to make that clear. I hope in the future if I have to use Choice Home Warranty, the experience will be just as good as this. Choice kept me informed when they were going to arrive, and the service person was very cordial and efficient.

1 month ago

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Joanne Jackson

Choice Home Warranty vey professional, understanding about your needing of service, and quick turnaround time when sending help regarding your need. I have shared my great experience with some of my family. Keep up the good customer service.

1 month ago

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Robert Knight USA

2 months ago

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Keith Thomas

It was easy to file a claim online and pick from a drop down list of issues related to my problem and explain what some of the issues I was having. The technician called and setup a time to visit to investigate my issue. CHW quick response for the technician to move forward with the repair. I paid my deductible and everything was all good. Thank you for excellent service!!

2 months ago

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Verified Customer

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Vedhachalam Kasinathan

My experience with Choice Home Warrenty was excellent. They dispatch the service personnel within 24 hours after the claims is raised. Their approval is very fast and the repair will get completed within maximum of 4 to 5 days (if they have to order for parts). If possible, they complete the repair the same day during the first appointment. I will definitely recommend to my friends.

2 months ago

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Verified Customer

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Stephen

From our first experience with choice warranty we would highly recommend choice warranty. We got immediate response to our problem with our washer. The technician showed up in less than a week. He had to order a part which only took a few days for him to come back and finish the job. He was so very helpful and answered all our questions about our washer which helped us to understand more about the washer itself and how it works. Thank you so very much for washer be fixed. It is running now with no issues.

2 months ago

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Richard

I chose to work with Choice Home Warranty because of its strong reputation for reliability, customer-focused service, and commitment to protecting homeowners from unexpected repair costs. I value being part of a company that emphasizes transparency, responsive support, and quality coverage, and I appreciate Choice Home Warranty’s focus on simplifying the home warranty experience for both customers and partners.

2 months ago

Choice Home Warranty Reviews