Choice Home Warranty: Read 41,980 User Reviews From Real Homeowners

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Verified Customer

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Teresa

I had a great experience with their service. They were professional and responsive, fixing my noisy microwave within half an hour. Additionally, they promptly addressed issues with my dishwasher and garbage disposal. I appreciate their quick and effective solutions!

1 week ago

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Verified Customer

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Anonymously

I had a great experience with customer service. They responded quickly when I called on a Friday, and the technician was out the next day. When my air conditioner broke, they promptly sent someone to fix it. They even covered the cost of a new pool motor under my membership. Overall, I'm very satisfied with their service!

1 week ago

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Verified Customer

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Blondine

I've had a great experience with their service! They consistently respond promptly and effectively, ensuring everything is taken care of as promised. It's refreshing to see such reliability, especially when it comes to delivering on their commitments. Highly recommend!

1 week ago

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Verified Customer

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John

I had a great experience with the service. They promptly arranged for a repairman to come to my home, and when my ice maker stopped working, they quickly replaced the part. I appreciated the fast response and effective solution to my appliance issue. Highly recommend their service!

1 week ago

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Verified Customer

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Enrique

I had a great experience with customer service; they answered my call quickly and sent a technician at the right time. I've used my warranty for various repairs, including my refrigerator, dishwasher, and a new water pump for the pool. Overall, I'm satisfied with the service and the timely assistance I received.

1 week ago

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Verified Customer

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Anonymously

I had a mixed experience with my warranty service. While the scheduling was smooth and some technicians were excellent, I faced issues with a contractor who charged for unnecessary services. It would be helpful to have clearer communication and options for personal interaction. Overall, I appreciate the good service but hope for better contractor choices in the future.

1 week ago

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Verified Customer

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Susan

I've had a positive experience with this warranty company. Their service has been smooth, from repairing my microwave to replacing my washer. The technician was thorough and even fixed my garage door with a timer replacement. Overall, I'm impressed with their responsiveness and quality of work.

1 week ago

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Verified Customer

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Kebin

I found the customer support to be quite satisfactory, though there were some instances that could have been smoother. When I needed to use my warranty for my hot water heater, they promptly scheduled an appointment within a day. However, I faced some issues with plumbing coverage, as there was confusion regarding my package. Despite some back and forth, we managed to resolve it.

1 week ago

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Verified Customer

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Joseph

I recently started using this service and have had a great experience so far. My claim was handled quickly and efficiently. I had an issue with my air conditioner, and the team came out promptly to replace the necessary part. Everything has been working perfectly since then. Highly satisfied with the support!

1 week ago

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Verified Customer

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James

I had a mixed experience. They delivered on their promises, which was great, but I had to wait for approval on my recent request. I only used their service once for an electrical breaker replacement, and while it was done, I felt the process could have been smoother. Overall, decent service but room for improvement.

1 week ago

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Verified Customer

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Christine

I had a great experience with the service. They responded promptly to my inquiries and were able to resolve my plumbing issue in the guest bathroom quickly. The efficiency and effectiveness of their team made the process smooth and hassle-free. Highly recommend!

1 week ago

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Verified Customer

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Sheila

I was very pleased with the service I received. The technician was efficient, reliable, and arrived exactly when promised, which made my experience stress-free. I had a minor issue with my dryer and a locked stove door just before hosting family for dinner, and he handled everything professionally. Highly recommend!

1 week ago

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Verified Customer

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Anonymously

I had a mixed experience. While the team was prompt in addressing my needs on a Friday, I faced ongoing issues with a broken dishwasher that remains unfixed. Additionally, our air conditioner also went out. Overall, I appreciate the quick response but am disappointed with the unresolved problems.

1 week ago

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Verified Customer

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Paulette

I had an issue with my air conditioning and contacted Choice late in the day. They promptly scheduled a technician for the next morning, who resolved the problem quickly. Overall, I've had great experiences with their timely service and reliability. They always follow through on their commitments!

1 week ago

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Verified Customer

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Kelmend

I had a great experience using the warranty service. The team was courteous and professional, keeping me informed throughout the process. They quickly addressed the issue with my washing machine, which was leaking, and I was very pleased with the service provided. Overall, a positive experience!

1 week ago

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Verified Customer

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Eli

I appreciate the quick response from the service team whenever I've needed help. They've always sent someone out promptly to address my issues, whether it was a clog in my water system or repairs under warranty for my refrigerator and dishwasher. There's always room for improvement, but overall, I'm satisfied with the service.

1 week ago

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Verified Customer

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Annie

I had a great experience with Choice Home Warranty. They consistently send qualified technicians for repairs, and if an issue arises within the warranty period, they promptly send someone to fix it. I've never faced any problems when reaching out; they always keep me informed about service appointments. Highly satisfied!

1 week ago

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Verified Customer

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Cherettasam

I had a great experience with their service. They were prompt, professional, and ensured the job was done right. I appreciate their commitment to sending technicians back if issues arise within a month. I've only needed their help once, but they handled everything efficiently, leaving me very satisfied.

1 week ago

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Verified Customer

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Peter

I had a frustrating experience with the warranty service. Initially, the technicians were clueless, and it took a lot of back and forth to get a reasonable replacement offer for my microwave. The process felt like a hassle, with additional costs for parts and installation. While the last service went fine, the overall experience left me questioning the value of the warranty.

1 week ago

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Verified Customer

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Melvin

I had issues with my disposal that required multiple calls; unfortunately, the first visit didn't resolve the problem. However, I was impressed with the technician who fixed my garage door. He was diligent in finding the right parts and did an excellent job despite the challenges. Overall, mixed experiences with service.

1 week ago

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Verified Customer

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Monica

I had a great experience with the service. Reporting my claim was hassle-free, and I received prompt assistance. When I faced an issue with my appliance, they responded quickly and had someone out the next day to fix my air conditioning. Overall, their handling of my concerns was very satisfactory.

1 week ago

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Verified Customer

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Diane

I had an amazing experience with Choice Warranty! Their customer service is outstanding; they respond quickly via text or email. When my air conditioner broke after vacation, they sent a technician within a day and covered the repair completely. I also had a backed-up drain fixed promptly. Highly recommend!

1 week ago

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Verified Customer

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Brenda

I had a very positive experience with customer support; they were quite helpful. Although I haven't explored all the features yet, the service I received was satisfactory and I encountered no problems. Overall, my initial impressions are great!

1 week ago

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Verified Customer

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Jim

I've had excellent experiences with Choice Warranty. Their customer service is top-notch, always quick to respond via text or email. When my air conditioner broke after vacation, they sent a technician within a day, who fixed the issue and covered everything. I also had a great experience when my washing machine leaked. Highly recommend!

1 week ago

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Verified Customer

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Anonymously

I had a mixed experience. Initially, there were issues with my pool motor that weren't resolved, leading to some frustration. However, when it came to a dryer replacement, the process took longer than expected, but ultimately, I was satisfied with the outcome and the settlement. Overall, pleased with the resolution, just wish it hadn't taken so long.

1 week ago

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Verified Customer

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James Ogilvie Universal City, TX

I had some issues recently, particularly with my air conditioning unit which stopped working unexpectedly. It's hard to pinpoint the exact cause since so much has happened lately, but I suspect it might be related to my choices or other factors. Overall, my experience has been a bit confusing.

1 week ago

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Verified Customer

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Anonymously

I had a frustrating experience with the appliance repair service. They sent an incompetent technician who couldn't get parts, leading to multiple visits with no resolution. After a long wait, Choice offered a replacement but didn't follow through properly. It took months to get any help, and I'm still waiting for the technician to fix the appliance. Communication was lacking throughout the process.

1 week ago

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Verified Customer

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Anonymously

I've had mixed experiences with my home warranty service. While some contractors were excellent and resolved issues quickly, I had a frustrating encounter with EMS, who seemed more interested in charging fees than making repairs. I appreciate the prompt responses and good service from others, but I hope to avoid EMS in the future.

1 week ago

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Verified Customer

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Robert

I had a great experience with their service. They were very professional and quickly addressed my issues with the dishwasher and garbage disposal. When my dryer wasn't heating, they sent someone out to check it, and they offered free service calls for any future problems. Highly recommend!

1 week ago

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Verified Customer

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Wayne

I had a positive experience with their service. They were very responsive when I called and made sure to send someone out quickly. My air conditioner issue was addressed effectively, and I appreciated their efforts in fixing it. Overall, I’m satisfied with the service provided.

1 week ago

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Verified Customer

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Vance

I had a great experience with the service. They responded very well to my concerns, especially when my property had an issue with the AC. They called promptly and got it repaired almost instantly, which was much needed. I'm really happy with their quick and efficient response!

1 week ago

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Verified Customer

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Charles

I had a fantastic experience with their service! They were incredibly reliable, arriving exactly as promised. I faced an issue with my stove locking right before a family dinner, but their response was excellent. They were attentive and resolved my problem quickly. Highly recommend!

1 week ago

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Verified Customer

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Cheryl

I found the service easy to use and efficient. They responded quickly to my plumbing issue and sent someone out within a couple of days at a reasonable cost. This was my first time using them, as I usually handle repairs myself, but I was impressed with their promptness and professionalism.

1 week ago

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Verified Customer

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Ronald Ghilardi

I had a decent experience overall. The representative was efficient and did a great job with the garage door opener. However, I felt there could have been better follow-up to ensure everything was handled properly. Communication was a bit unclear at times, but the service provided was satisfactory.

1 week ago

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Verified Customer

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Seymour

I've had a frustrating experience with my insurance claims. So far, all I've received is acknowledgment without any real assistance. Communication has been minimal, and I feel like I'm left in the dark. While I continue to pay for the service, I'm waiting for a meaningful response before I can assess their support. For now, I prefer to set this aside.

1 week ago

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Verified Customer

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Lorraine

I had a positive experience with the service. When I called about my air conditioner, they promptly sent a technician who quickly identified the problem and replaced the fan motor. Their responsiveness and efficiency impressed me, making my experience hassle-free. Highly recommend!

1 week ago

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Verified Customer

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Vivian

I had a great experience with the service. The representative was knowledgeable and professional, doing a wonderful job addressing my issue. I had no problems during the process, but there was some confusion about the service details. Overall, I was satisfied with the assistance provided.

1 week ago

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Verified Customer

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James

I've had a great experience with Choice Home Warranty. Whenever I call, they promptly send someone out, and I've never faced any issues. Recently, I called for service, and they quickly connected me with a technician who kept me updated. I'm currently waiting for approval on another service, and I'm confident it will go smoothly.

1 week ago

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Verified Customer

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Enrico

Liked being able to have someone come out twice to service AC issues when unit wouldn't cool during very hot summer days. Didn't like that I can't get refund of my $75 service fee when I selected the company needed to service my septic system as it was an emergency situation needing to be addressed immediately. Choice found a company several days later after issue had already been resolved so I had to cancel with them.

1 week ago

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Verified Customer

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Micki

Choice Home Warranty has been very responsive and efficient with repairing items. The claims process is strightforward and the customer account portal helps you keep track of the claim. Getting in touch with customer service has been easy.

1 week ago

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Verified Customer

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Lori

Choice Home Warranty is like any other Home Waranty company; they are all break fix policies and it taks a lot to get things replaced. I find the fee for getting a technician to be high. I also feel that many of the 3rd party outsourcers are not necessarily in my area but the do service the Cincinnatia area. Some of the trades respond more quickly than others so I would say about 50% respond in a timely manner. It will take at least 24-48 hours to get a response back from the vendor depending upon when you call if you call on a Friday, expect someone to get back by the following Tuesday. This year I have had the garage door people in twice at the tune of $150. THe Sears refrigerator guy was in and had to order a part. THe plumber was an absolute nightmare as half of what I reported to be fixed was not included on his report and I was so pissed off he waived my delivery fee. But somehow when he snaked my sink. he removed my vanity first drawer and now it doesn't close, but he said it was that way when he worked on it. It was not. Now I will have the electrician over next week, let's see where this goes. Bottom line, I find them to be about the same as their competitors. I have not had to replace anything yet, but there are still two more months that I need to get through. I will be shopping around but I will probably renew with them as the other's I've had I left them for a reason. so for now Choice Home Warranty is my VOC as I am from NJ and they are based in Edison, NJ.

2 weeks ago

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Verified Customer

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James B

My experience with choice home warranty was very pleasant to say the least. I made the call and immediately got a response that very day. I was also able to schedule the appointment which was within a few days of my call and was pleasantly surprised with sooner call to fix my air conditioning earlier than expected. The technician was fast, friendly, effective and solved the problem within several minutes. All I had to pay was the service call fee.

2 weeks ago

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Verified Customer

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Rosemarie Averhoff

I am very satisfied with Choice Home Warranty. Every claim was handled quickly and efficiently. Contractor were on time and got the repairs done. Thank you

5 days ago

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Verified Customer

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Jimmy

When I submitted a request for service on my refrigerator, you contacted a service man and he came to my house two days later and performed all work required to repair it.

5 days ago

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Verified Customer

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Carlos

Contacted Choice Warranty to schedule a home visit to diagnose a Samsung fridge ice maker not working. The third party vendor scheduled for morning showed up at three in the afternoon after I had been waiting almost the entire day. The tech had a bad attitude and unfriendly demeanor. Without much diligence he told me a new ice maker would have to be ordered. He told me someone from his office would contact me to schedule the install. Choice Warranty contacted me and told me they would not fix it because “it should be Samsung’ responsibility not Choice to replace the faulty ice maker” I was charged $85 for nothing as the third party vendor didn’t even spend 15 minutes to look at the fridge without doing anything physical to earn my money. I feel cheated out of my hard earned money. I don’t know if the grouchy tech had anything to do with the adverse report as he left my house clearly disgruntled after learning he had been given a parking citation for unlawful parking on my street during street sweeping hours.

1 week ago

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Verified Customer

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Christy

Good company but follow through by service company was lengthy. Very kind and knowledgeable repairmen. They knew what my washer needed and repaired it with ease/confidence. The arrival of one of the parts was lengthy. When I called Choice about my concern, the part was sent overnight!!! Grateful!

1 week ago

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Verified Customer

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Ronald

I appreciate the peace of mind of knowing I can get a technician out quickly to resolve my household issues. Have used from oven to a/c to garage door opener. Problems resolved 4 times out of 5.

1 week ago

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Verified Customer

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Judith

Choice was very supportive and helpful. The technician was prompt and I felt comfortable having them in my house. Whi h is extremely important to me, because I am elderly and recently widowed

1 week ago

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Verified Customer

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Arrold

I had a frustrating experience with the vendor they sent to my home. They replaced my garage door opener with an inferior product that isn't compatible, and they refuse to help. On a previous call, although they responded quickly, the technician didn't do the job correctly, and there was no follow-up. Overall, I'm not satisfied with the service.

1 week ago

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Verified Customer

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Lieutenant

I had a very good experience with customer support. I recently used their service and they are providing me with a new appliance. I'm currently waiting for the check, but overall, the process has been smooth so far.

1 week ago

Choice Home Warranty Reviews