Choice Home Warranty: Read 45,811 User Reviews From Real Homeowners

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Latosha Studvent Chicago, IL

Prompt and professional to resolve issue.

4 years ago

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Ali Gunn Augusta, GA

Attentive and polite, listened to my request for service

4 years ago Edited January 10, 2024

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Walter Blackman Hampton, VA

He listened to my concerns and what I wanted to be covered

4 years ago

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Fameka Lee Murfreesboro, TN

Great Service. Quick scheduling for repairs.

4 years ago

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Danny Louis Tampa, FL

Professional and helpful. App is very helpful.

4 years ago

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Brian Lancaster, NH

Very informative and helpful with the value of the warranty

4 years ago

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Tarik Hindi Houston, TX

excellent service! they were very professional

4 years ago

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Ivette Padilla Valrico, FL

Great and quick service when my AC unit went out.

4 years ago

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Mark Loftin Charlotte, NC

They automatically deny every claim you put in you have to then contact them and file an upgrade to actually have somebody look at what's going on

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Sep. 8th, 2021

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Deborah Lamb Dallas, TX

A technician came out in a timely manner.

4 years ago

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Alfredo Hernandez Gilbert, AZ

Terrible, is not what I thought it will be. If anything break, they will give you just few bucks and good luck, you are on your own.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Sep. 8th, 2021

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Dennis Gandhi Naperville, IL

It was a simple fast process. No hassale not haggle.

4 years ago

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Obbie W Raymore, MO

Great electrician who services my home..

4 years ago

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Larry Guerrero Kilgore, TX

Don, was fast, professional, and courteous.

4 years ago

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Cathy Indianapolis, IN

Very professional and informative Sales Rep

4 years ago

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Brandon Sparrow Nashville, TN

Got us taking care of in a timely manner

4 years ago

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Earl Hill Birmingham, AL

Easy to use and was very helpful in going over new contract

4 years ago Edited October 22, 2021

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Chandar Ramon Douglasville, GA

Quick service and response right away to emails

4 years ago

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Connie Schmidt Wichita, KS

I like the quick response when you file a claim.

4 years ago

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Karolyn Dicken Colorado Springs, CO

I appreciate how quickly you send people out.

4 years ago

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Deborah Johnson Charlotte, NC

Very professional service - on time and cleaned up.

4 years ago

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Patty Juarez Boerne, TX

Fast, friendly with great comunication, awesome service

4 years ago

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linda logan Temple Hills, MD

Placed a service call - services rendered in a timely manner.

4 years ago

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william C. Duba McKinney, TX

The tech that came to the house yesterday was professional.

4 years ago

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Russell Lucas Aurora, IN

One star is two high. Two claims and two denials have cancelled the policy. Who needs a policy that does pay repair claims?

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Sep. 2nd, 2021

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Jeanine Rego Las Vegas, NV

The technician was efficient and knowledgeable

4 years ago

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Jerry Ocala, FL

It works. One call and a Claim is processed.

4 years ago Edited January 10, 2024

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Dave Sixta Littleton, CO

No pressure sell. And good explanation of service

4 years ago

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Ken Ellithorpe Woodstock, GA

Prompt response, acknowledging the claim

4 years ago

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Wayne Allen North Myrtle Beach, SC

Response to the problem was immediate and positive

4 years ago

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Jill Manning Green Valley, AZ

Y'all hard to reach. Wait time to complete a repair is a month. I'm not happy with your phone contact either.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Aug. 23rd, 2021

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Simon Ortiz Mansfield, TX

Maintenance man was very well prepared and knew what he was doing.

4 years ago

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Thomas Genzale Easton, PA

Choice responded to my problem immediately.

4 years ago

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Joyce Green Cove Springs, FL

Very quick and efficient service every time.

4 years ago

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Melissa Carter Leonardtown, MD

Waiting for part but was pleased with our first meeting.

4 years ago

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Johanna Medina Orlando, FL

Prices are very competitive, but too many calls during work hours.

4 years ago

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Maggy Tishfield Lakewood, NJ

So far we are satisfied. Had our refrigerator and garage door opener repaired.

4 years ago Edited September 27, 2021

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Donnie Buie Shallotte, NC

Technician arrived on time and was very professional.

4 years ago

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Ron Borella Orlando, FL

They have ways around everything. Ductwork is covered.....except. This is where they win and you lose.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage

Aug. 19th, 2021

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Cathy Workman Mooresville, NC

Worth the money. Great customer service!

4 years ago Edited November 3, 2023

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Donnie Kuykendall Ward, AR

I was lied to big-time on the prices. I was quoted 496 for 13 months and 65 dollar service charge. Not 594 and 75 service call

4 years ago Edited September 14, 2021

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the sales experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Director of Sales who will review this matter and handle accordingly.

Aug. 19th, 2021

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Denise Jones Jones Houston, TX

CHOICE Always addresses my call in a timely manner!

4 years ago

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Jennifer Estrada Charlotte, NC

Great plans to chose from.Awesome techsthat came out.

4 years ago

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Matt Heller Hornell, NY

Quick response to me search. Sounds like a good plan

4 years ago

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Dr. Harold Tarriff Hillsborough, NJ

Henry was on time, quick and competent. Very pleased.

4 years ago

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Kristine SPIVEY Poplar Grove, IL

Continue to be discriminatory and not honoring contractual agreements. Very disappointed and I will be switching next year when my contract is up.

4 years ago Edited August 4, 2022

Reply from Choice Home Warranty

Thank you for your feedback. We apologize about the delay in response. Our records indicate you have been in contact with a representative. Thank you for being a valued customer of Choice Home Warranty.

Aug. 16th, 2021

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Angel Shamblin Miami, FL

They was very professional and knowledgeable of their job!

4 years ago

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Rosa Capellan Spring Hill, FL

Prompt service all fixed. I’m very satisfied

4 years ago

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Anthony Howlett Jackson, MS

They respond to my claims very fast. They're the best.

4 years ago

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Mary Tattics Reno, NV

I've always had great customer service with this company

4 years ago Edited July 7, 2023

Choice Home Warranty Reviews