Choice Home Warranty: Read 47,015 User Reviews From Real Homeowners

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Featured Review

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Verified Customer

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Jimmie

They've always been right there for us any time we have had to use them. They're very friendly and they're just very very professional. I used it recently on my air conditioner. My experience with the guy they sent out was awesome. He addressed the problem immediately, no questions asked. He took care of the problem with no issues. Every time they have sent someone out, they've just been very professional and have addressed the problem immediately.

6 years ago

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Verified Customer

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Doris

I've had a yearly Choice Home Warranty since 2021 but had never placed a claim. Then in Nov'25, I upgraded to a 3 1/2 yr coverage plan, which was more advantageous for me. Shortly after, I finally needed to file a claim for plumbing problems. Because of different issues, it took about 1 1/2 months to get everything resolved, including following up to get reimbursed for replacement of my bathroom faucet. Sent receipt for item and check, including tax, being sent which should be received within 30 days. Hopefully, I won't experience any other problems requiring another claim to be placed soon!

5 days ago

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Verified Customer

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Barbara Rosolowski

I have been a customer since I was given a year’s service as a gift. I am in my 4th year now and have been pleased with each technician who has come to my home. I’ve placed requests by phone for repairs to a washer, a dryer, a dishwasher, a refrigerator, and a furnace. The appliances are old, but were quickly repaired. I have been pleased with the servicemen, their politeness, and their promptness after each visit was scheduled.

6 days ago

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Verified Customer

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Mark vanHudson

We have used Choice Home Warranty for three years. We have had several opportunities to use the service. Choice is easy to use and submit claims. The response time is short and appropriate. The contract trades have been the absolute best—friendly, knowledgeable, on time, and skilled. We are completely satisfied and look forward to staying with Choice for the future.

6 days ago

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Verified Customer

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Diane

When I needed help with getting my dryer repaired the process was user friendly. I input my information and needs, I got a response with in 30 minutes telling who the contractor would be and the day and time to expect him. Later in the week he arrived as promised and diagnosed the problem and fixed it.

5 days ago

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Verified Customer

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Richard

The service person was on time. Diagnosed the issue and proceeded to complete the repairs needed quickly . When pulling the dishwasher out, he took his time to protect the flooring from being scratched or damaged when moving it to be worked on, and when replacing it back in its spot.

5 days ago

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Verified Customer

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Robert

We've had to make several claims, three (3) for our refrigerator, and two (2) for our dishwasher, and CHW always comes through. It's so darn easy to make a claim. One of the claims for our refrigerator, it needed a new board, and CHW quickly approved the repair. I highly recommend CHW.

5 days ago

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Verified Customer

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Ranee Jones

Im very impressed with my Choice Home Warranty. Their app makes filing a claim super easy, you get immediate response and tracking. Appointment for contractors have been made the same day with repairs being done in a couple days of days. Their service providers have also been top notch!

5 days ago

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Verified Customer

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Susan

It's so easy to go online to request a service you receive notificatio that it is being processed. Whenvthe company picks up the order you are notified of the appt The techs that I have dealt with are courteous and knowledgeable

6 days ago

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Verified Customer

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Michele

It was a stab in the dark and a hopeful heart. Tried two other companies and was disappointed. I believe we have used your services twice and were pleased with the comminication, professionalism and service were top notch.

6 days ago

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Verified Customer

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Jeanne Leja

The person I spoke with at the time Frank was very persuasive and even sold my policy and my son‘s policy the first time I used you. I was very disappointed. I felt like I was used and had to pay $75 for coverage that wasn’t gonna be covered, but the second time I was very happy they covered the repair

6 days ago

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Verified Customer

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RODNEY THOMPSON

I’ve had a lot of good service by choice home warranty, but I wish you would’ve told me that you only cover so much of air-conditioning. I would not have been disappointed and upset finding it out when it actually happened.

6 days ago

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Verified Customer

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Marc And Susan Beals

This is my first time using them, so I want to make that clear. I hope in the future if I have to use Choice Home Warranty, the experience will be just as good as this. Choice kept me informed when they were going to arrive, and the service person was very cordial and efficient.

6 days ago

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Verified Customer

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Joanne Jackson

Choice Home Warranty vey professional, understanding about your needing of service, and quick turnaround time when sending help regarding your need. I have shared my great experience with some of my family. Keep up the good customer service.

6 days ago

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Verified Customer

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Tim

Email Choice Home Warranty for service, and received a call the same day. After the first visit, a part was ordered. When the part delivered, it was installed within two days..

5 days ago

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Verified Customer

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Jerry Bishop

They came out, diagnosed the problem and fixed it. I’m really glad I had this warranty. The technician was great. He knows what he’s doing. Found a problem and got it go immediately. Thank you choice home warranty.

5 days ago

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Verified Customer

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Joan

Over all the years I have delt with Choice Home Warranty they have always been fair and worked well with my problems. They see the issues and deal with them in a very professional manner. Thx guys for all you do.

5 days ago

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Verified Customer

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ANNA GUERRA

This was my first time I made a claim with Choice and I did not have any problems getting my washer fixed. Now it’s like if I had a brand new washer.. thank you Choice Home, Warranty.

5 days ago

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Verified Customer

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JohnR Hawk

That our kitchen ceiling light go out,it was a LED could not get a matching light to mat h the other black frame light so we settled on a white one! Very professional installation we were pleased!

5 days ago

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Verified Customer

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Joe

Very straightforward to submit claims through the app. Response time incredibly quick. I have used that twice and each time the technicians who have come out have been polite, efficient, and professional.

6 days ago

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Verified Customer

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Maureen Cameron

I messaged when I thought my hot water tank was problematic. I got a fast response, within 1 day, someone was here the next afternoon. Hot water tank was ok. Very pleased with Choice

6 days ago

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Verified Customer

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Lori Lerner

I liked the coverage of the contract. My toilet tank was running and the assigned plumber evaluated and explained the problem to me and then went to his truck to get the necessary part to fix the problem.

6 days ago

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Verified Customer

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Maria Tano

The service was outstanding , the service technician was very respectful. He explained everything in detail what we needed and said that he would order it and be back to fix the problem.

6 days ago

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Verified Customer

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Pamela

I have found Choice Home Warranty always makes sure any claim is sent out to a vendor who will get the job done quickly. I have no complaints and would recommend using Choice Home Warranty.

6 days ago

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Verified Customer

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Dorothy Shepherd

I have had the service about 6 months & have had a few claims. Each one was handle in a professional manner and quick to get scheduled. All items were fixed to my satisfaction

6 days ago

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Verified Customer

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Anthony Nordhoff

My washing machine was acting up and choice home warranty had me scheduled for service in 3 days. Cliff the technician called and actually arrived right on time. He resolved the issue within 30 minutes. Outstanding!

6 days ago

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Verified Customer

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Yolanda Feliciano

I liked the quick response. Technician was booked the same day I called which was fantastic. The technician displayed professionalism and knowledge. Overall great service!!

6 days ago

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Verified Customer

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Leon Houston

Love the service had the opportunity to use this service and the people I dealt with were very accommodating. Booked my appointment quickly and the service man called prior to arriving, performed his duties professionally and responsibly.

1 week ago

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Verified Customer

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Robert Knight USA

3 weeks ago

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Verified Customer

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Joseph Gunchenko

We had plumbing/water issues in the shower. Before I called Choice Hoke Warranty (CHW), I called in a few other plumbers. I was hoping to save the $75 fee initially. They either didn't know how to fix this problem or were scamming me for massive payments that I felt were not nearly warranted. When I called CHW, they immediately dispatched the plumber from one the local vendors. What surprised me most was the fact that he immediately came in with all his equipment and diagnostics/cameras and immediately stared to diagnose the problem. The previous plumbers came in to look and assess, but didn't even bother to bring in their tools first. They were almost looking to first diagnose whether I would be willing to Pay their exorbitant rates. This vendor however (from Innovative Plumbing Everyday LLC) was amazing! Instead of trying to play me (scam me) like a fiddle - he immediately went to work and diagnose. Within an hour the entire job was done! No haggling, No negotiating, No BS. Furthermore, the technician's name was Ivan/Vanya. He was exceptionally professional and extremely capable. If I ever need to have a plumber on site again - I will beg CHW to only send me Ivan. I could not be happier with his work ethics and his ability to resolve the problem effectively - without any BS. Excellent choice of an amazing Vendor; contracted via CHW!!!

1 month ago

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Verified Customer

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Mary

What I like about choice home warranty was the quick service that I got on the phone but in reality the service that I got from the technician was very lacking. The gentleman never showed up when he was supposed to and then he was late when he finally did show up and it's been a few months now and I still don't have the electric hook up to my stove or my kitchen or whatever else needs fixed. He was supposed to be here on December 30th and he said he called me but there's no record of him calling me so I have no idea what's up but I do like choice home warranty because they live up to their promises and I am very thankful that I got them I also do hope to see my technician very soon like he said he would be here.

1 month ago

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Verified Customer

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Shirley

I kept seeing advertisements and their rates were affordable. They were very responsive and within a few days, my refrigerator/freezer was repaired and I am happy.

5 days ago

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Verified Customer

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Milton Jones

I had a great experience with Choice Home Warranty. There was great customer service and solved the issue. Thank so much for being punctual and helpful.

5 days ago

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Verified Customer

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David lonetta Canales

Easy to open the ticket quick response. I had someone here at the house within a day and the repairs got approved. Everything worked exactly like it should.

6 days ago

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Verified Customer

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Manuel Crawford

I received a call from your company and I also have a friend and they really enjoyed and now I’m enjoying the service thank you for doing a really good job

6 days ago

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Verified Customer

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Nancy Wallace

After making a call when our dryer went out, got a call from the tech. He was here earlier then the time set. He fixed it in a short time and was extremely nice.

6 days ago

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Verified Customer

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Leann

They've sent a technician out within a reasonable time. The only thing that was a little difficult for us was waiting on the funds to purchase our dishwasher and it wasn't clear if they would send someone to install it.

1 week ago

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Verified Customer

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Henry

Best bang for the buck. Had a dryer issue(no heat). Went online to Choice and filled out some simple information and the repair man showed up within 2 days. Got it fixed and running again quickly. You hope you don't have to use it, but it's great to have when things go wrong at home.

2 weeks ago

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Verified Customer

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Abhishek

Super super amazing and great choice home warranty. It has saved my kits of money and I’m not joking. They are the best and choice home warranty services is on time, quick and very reliable. Two thumbs up for choice home warranty 👍🏼👍🏼 will definitely surely recommend

3 weeks ago

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Verified Customer

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Linda

I’ve been a loyal customer of CHW since 2017. I have never had a bad experience with them ever. Whenever I make a claim it’s normally picked up in a timely manner. The up front cost 💲 is responsible compared to other companies. I’m pleased with their professionalism and their ability and dedication.

3 weeks ago

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Verified Customer

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Fred

The service with Choice Home was flaw less. The Tech that came out diagnosed the problem immediately. He explained that it wasn't our dryer but the dryer vent. He referred us to another Tech who came out the same day and fixed the problem.

3 weeks ago

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Verified Customer

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Jimmie

I just recently had a major problem with refrigerator. Choice Home warranty sent a competive repair professional who did a job fixing the problem. I have a long term commitment with them and I'm pleased with their assistance in helping their consumers.

3 weeks ago

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Verified Customer

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Patricia

Choice home warranty came with my house. However. I had a couple of problems and Choice had repair people out within a couple of days, all were efficient and knowledgeable and made the necessary repairs. I then purchased Choice Home Warrenty for a 3 year term. And I will renew when it is time.

3 weeks ago

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Verified Customer

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Joseph P Cannavino

The two times I had to use Choice, I received great service. The two companies assigned my claims were very professional, on time, and preform very efficiently. They arrived on the time indicated, did the repairs, cleaned up. Was very happy with the service.

3 weeks ago

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Verified Customer

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Paulette Latimer

3 weeks ago

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Verified Customer

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Arlene

My son in law recommended the company to me. I recently became a client and had my at first claim about one month ago. The technician was very knowledgeable, very pleasant. He completed the job in a timely manner. Including cleaning everything up. I was very pleased i'm recommending.

3 weeks ago

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Verified Customer

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Eric

Have had Choice Home Warranty for a couple of years now, only had to file claims twice, but both times, the service personnel they sent to the house to do the repairs hit it out of the park. Well trained, polite, neat, knowledgeable.

4 weeks ago

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Verified Customer

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Judy

I’ve never had to but am glad I have this Warranty for when I will need it ! It’s health insurance for your home. I’ve had others through the years and they for the most part paid off when needed but but alas merged with another company and it deteriorated

4 weeks ago

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Verified Customer

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Keith Thomas

It was easy to file a claim online and pick from a drop down list of issues related to my problem and explain what some of the issues I was having. The technician called and setup a time to visit to investigate my issue. CHW quick response for the technician to move forward with the repair. I paid my deductible and everything was all good. Thank you for excellent service!!

1 month ago

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Verified Customer

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Vedhachalam Kasinathan

My experience with Choice Home Warrenty was excellent. They dispatch the service personnel within 24 hours after the claims is raised. Their approval is very fast and the repair will get completed within maximum of 4 to 5 days (if they have to order for parts). If possible, they complete the repair the same day during the first appointment. I will definitely recommend to my friends.

1 month ago

Choice Home Warranty Reviews

Summary of Reviews