May 10th, 2018
I was sold the system in Jan 2017, it was a neighborhood push, going door to door. I explained that we would be moving out of state in about 1 year, the sales person told me that if I moved and could not use the system, that I could return the system, and pay a nominal separation fee for ending the contract early. Being that I wanted a security system for my home, I did agree and took the system, well shame on me. I did not read the contract in full. You have to pay the full contract, no matter how long you have the service or the system. Buyer beware of GHS high pressure sales and dishonest field managers and sales staff, read your contract fully, DO NOT TRUST anything they tell you, only trust the contract. Shame on me; however, I still feel it is prudent to warn buyers to be careful. GHS also wanted me to pay the full contract, even though I was not going to be provided any service for the remaining portion of that contract. Basically they wanted all the money with no service. Also, make sure you are aware that they require a certified letter at least 30 days in advance of your contract expiration or they will auto renew for 1 year and you are liable for that year, even if you miss it by a day. The devil is in the details, so be careful, read everything. I am now paying a monthly payment for a security system that is not in service and not connected. Again, shame on me.