Ring vs Vivint

McCall Martin
McCall Martin | Senior Editor

When comparing Ring and Vivint home security systems, both offer unique features that may be appealing to different types of homeowners. Ring is known for its affordable pricing, ease of installation, and DIY approach, making it a popular option for those who are budget-conscious and want to install and monitor their own system. On the other hand, Vivint is known for its advanced features, comprehensive services, professional installation, and professional monitoring so you aren't the one having to make the 911 call if your home is at risk or being broken into, making it a more expensive but more complete and fully customizable option for those who want a more robust security system. Both Ring and Vivint offer mobile apps that allow homeowners to remotely control and monitor their systems, and both offer video surveillance and smart home automation capabilities. Ultimately, the choice between Ring and Vivint will depend on individual preferences and needs, such as budget, level of customization, and desired features. Ring and Vivint are both good companies, but the overall best appears to be Vivint. That said, it's our job to get you accurate, up-to-date, and relevant information so you can find the best company for you.

Ring logo
#4 Ring
8.4 Overall Score
4.4
star star star star star_half
(201)
Vivint logo
#2 Vivint
8.9 Overall Score
3.8
star star star star star_border
(8,375)

Overview

Ring

Monthly Monitoring Price

$20.00

Contract Length

Undisclosed

Money-Back Guarantee

Undisclosedx

Cancellation Fees

Undisclosed

Installation Options Offered

Professional, DIY

Security Camera Included

Yes

Time in Business

Undisclosed

Vivint

$29.99

None

Undisclosed

Undisclosed

Professional

Yes

24 Years

Ratings

Ring

Overall Score
8.4 of 10
Review Score
4.4
star star star star star_half
Value for Money
4.5
star star star star star_half
Quality of Product or Service
4.4
star star star star star_half
Company Trustworthiness
4.3
star star star star star_half
Likely to Recommend
8.3 of 10

Vivint

8.9 of 10
3.8
star star star star star_border
3.5
star star star star_half star_border
3.7
star star star star_half star_border
3.7
star star star star_half star_border
6.9 of 10

Pros & Cons

Ring

PROS

  • Low monthly fees
  • No professional installation necessary
  • Customizable add-ons
  • Mobile app access

CONS

  • Limited sensors
  • Short warranty

Vivint

PROS

  • Professional installation
  • 24/7 professional monitoring
  • Lifetime equipment warranty
  • Smart home compatibility
  • Product financing options
  • Vivint mobile app

CONS

  • $99 moving fee
  • Lengthy contracts
  • Prices not listed online
  • Fair Credit Reporting Act Violation

Reviews

Ring

Number of Reviews
201
Review Breakdown
4.4
star star star star star_half
1 star
6%
2 star
1%
3 star
7%
4 star
15%
5 star
70%

Vivint

8,375
3.8
star star star star star_border
1 star
16%
2 star
7%
3 star
10%
4 star
19%
5 star
48%

Reviews for Ring

Helpful Favorable Review

star star star star star

Jeremy Summa

May 24th, 2023

DETAILS

I have my whole house covered with ring cams. I for sure think ring is top tier. The dashboard is awesome and the ability to share your cam feeds are important. I enjoy the solar panels that power the cams. I recently got the new car cam and I love it.

Helpful Critical Review

star star_border star_border star_border star_border

Samantha Davidson

January 27th, 2023

DETAILS

Bought 2 ring floodlight cameras. Both started strobing within a year. Called ring customer service and they said they replace them and they never did! What a shananigan! Just Google " ring floodlight cameras strobing/flashing" and you will see how many people bought this junk!

Reviews for Vivint

Helpful Favorable Review

star star star star star_border

Andrea Bennett

May 4th, 2023

DETAILS

check_circle

Review Source

Was not happy with how the product was sold to me. The price was more than I thought but I am satisfied with how service is working. I have had some false alarms and some minor issues and customer service has been great

Helpful Critical Review

star star_border star_border star_border star_border

Mary Clifford Brewer

June 1st, 2023

DETAILS

check_circle

Review Source

Criminally awful customer service. I had issues since installation, and it took multiple, multiple, multiple phone calls to solve issues, and most were never resolved. I finally had everything removed.

The Final Word

Ring and Vivint are both good companies, but the overall best appears to be Vivint if you are looking for professional 3rd party monitoring when you're on vacation or away from your home. That said, it's our pleasure to give you accurate, up-to-date, and relevant information and it's up to you to choose the company that best matches your situation and needs.

Top Choice

Vivint Logo
Vivint

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