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Home Automation Home Security 101 Home Security Tips Personal Safety Tips Home Security Companies Security News Security Equipment Alarm Monitoring home security diy home security systems simplisafe guardian protection home security reviews Best Home Security CompanyHome Security
January 24th, 2025
Home Security
By Carlie Ellet
January 24th, 2025
Home Security
November 24th, 2024
Investing in a home security system is one of the best ways to protect your property, family, and peace of mind. SimpliSafe, known for its affordability, flexibility, and ease of use, offers customizable home security solutions for a wide range of budgets. On average, a SimpliSafe home security system costs between $249 and $709 for equipment, with monthly monitoring plans ranging from $17.99 to $27.99. These costs make SimpliSafe a competitive option compared to many traditional security systems. By understanding the available packages, monitoring options, and features SimpliSafe provides, you can determine if this system fits your needs and budget. Below, we’ll break down the costs, system features, and how SimpliSafe compares to its competitors to help you make an informed decision. Overall Average Cost The cost of a SimpliSafe home security system depends on your chosen equipment package and monitoring plan. Here’s a quick breakdown: Equipment Packages: $249.96 to $709.90 (one-time purchase) Monitoring Plans: Standard Monitoring: $17.99 per month Interactive Monitoring: $27.99 per month These options provide flexibility for both homeowners seeking essential security coverage and those wanting advanced features like video monitoring and app integration. It is important to explore the average home security system cost by type, component, and home size, as well. Find Home Security Companies Connect with local home security companies in your area. Compare Companies Security Packages SimpliSafe offers a range of pre-configured packages designed to suit various home sizes and security needs. Here’s a breakdown: Package Name Description Included Features One-Time Purchase Price (Not Including Monthly Monitoring) The Foundation Ideal for small homes or apartments, providing essential security components. Base station, keypad, motion sensor, entry sensor $249.96 The Essentials Covers more access points with additional entry sensors. Base station, keypad, motion sensor, 3 entry sensors $274.95 The Hearth Enhances protection with added environmental monitoring features. Base station, keypad, motion sensor, 3 entry sensors, smoke detector, wireless siren $394.95 The Knox Designed for larger homes, offering comprehensive security coverage. Base station, keypad, motion sensor, 6 entry sensors, smoke detector, wireless siren $504.86 The Haven The most extensive package, including environmental and hazard protection. Base station, keypad, motion sensor, 4 entry sensors, smoke detector, wireless siren, water and temp sensors $709.90 Types of Security Coverage Offered SimpliSafe systems are designed to address multiple home security concerns, including: Intrusion Detection: Entry sensors and motion sensors alert you to unauthorized access points. Environmental Monitoring: Smoke detectors, carbon monoxide sensors, and water leak sensors protect your home from environmental hazards. Surveillance: Indoor and outdoor cameras provide live video monitoring, recording, and motion alerts. Smart Integration: Works with Amazon Alexa, Google Assistant, and other smart home devices for voice commands and automation. Mobile App Features The SimpliSafe mobile app makes managing your home security system easy and convenient. Key features include: Remote System Control: Arm or disarm your system from anywhere via your smartphone. Real-Time Alerts: Get instant notifications for alarms or sensor activations. Video Monitoring: Access live camera feeds and review recorded clips. Some app features, such as video storage and advanced notifications, require an Interactive Monitoring subscription. Warranties and Guarantees SimpliSafe offers reliable warranties and a risk-free trial to ensure customer satisfaction: 3-Year Limited Warranty: Covers equipment defects and malfunctions. 60-Day Money-Back Guarantee: Try the system for 60 days, and if you’re not satisfied, you can return it for a full refund. Competitors to Consider When evaluating home security options, here’s how SimpliSafe stacks up against other top brands: Guardian Protection Guardian Protection is known for its professionally installed systems and robust monitoring services: Key Features: Guardian offers advanced smart home integrations, intrusion detection, and environmental monitoring. Their systems also include professional installation to ensure everything works seamlessly. Monitoring Cost: Starting at $45 per month, Guardian’s monitoring plans are more expensive but include advanced features like video surveillance and smart home automation. Best For: Homeowners seeking professional-grade security and installation. Vivint Vivint specializes in smart home integration and advanced technology: Key Features: Vivint systems include smart locks, video doorbells, and voice-controlled devices. Their mobile app allows full system control and integration with other smart home devices. Monitoring Cost: Plans start at $29.99 per month, with financing available for equipment. Best For: Homeowners looking for advanced smart home features and professional installation. Frontpoint Frontpoint combines DIY installation with professional monitoring services: Key Features: Frontpoint offers easy-to-install systems with customizable equipment packages. Their systems include cellular monitoring, which ensures continued protection even during power outages. Monitoring Cost: Plans start at $49.99 per month, providing 24/7 professional monitoring and app features. Best For: Homeowners who prefer DIY installation without sacrificing professional-grade monitoring. These brands cater to varying preferences, whether you prioritize advanced smart home features, professional installation, or affordability. Find Home Security Companies Connect with local home security companies in your area. Compare Companies Final Thoughts SimpliSafe offers a versatile, budget-friendly home security solution with customizable packages and affordable monitoring plans. Its ease of installation and user-friendly app make it a top choice for homeowners looking for reliable protection without a long-term contract. With an average system cost between $249 and $709 for equipment and monitoring starting at $17.99 per month, SimpliSafe provides excellent value for peace of mind. For homeowners interested in exploring alternatives, comparing other top brands like ADT, Vivint, and Frontpoint can help you find the best fit for your security needs. It is also critical to understand how to choose the best home security system for your needs.
In an increasingly connected world, ensuring the safety of your home and loved ones has never been more important. A robust home security system not only protects against potential break-ins but also provides peace of mind through modern features like remote monitoring, smart integrations, and environmental hazard detection. Choosing the best home security system can seem overwhelming, but understanding your needs, evaluating your options, and knowing what to look for can simplify the process. 1. Assess Your Security Needs Every household has unique security needs based on its size, layout, location, and risk factors. Start by evaluating what you need to protect. Are you concerned about theft, vandalism, or unauthorized access? Do you live in an area prone to natural disasters, requiring environmental monitoring like flood or smoke detectors? Families may prioritize features like child safety alerts or outdoor cameras to monitor activity around the property. On the other hand, single occupants or renters might prefer simpler, portable systems that can be installed without extensive modifications. 2. Consider Monitoring Options Home security systems typically offer two types of monitoring: professional and self-monitoring. Professional Monitoring: This option involves a dedicated team monitoring your home 24/7. In case of an alert, they notify emergency services on your behalf. Professional monitoring is ideal for those seeking comprehensive protection and who may not always be available to respond to alerts themselves. Self-Monitoring: With this option, you manage alerts through a mobile app or desktop interface. While it’s often more affordable, it requires your availability to address emergencies promptly. Choose a monitoring plan that aligns with your lifestyle, budget, and comfort level. 3. Evaluate System Components A high-quality home security system includes several key components. Understanding what these components do can help you tailor the system to your needs: Control Panel or Hub: Acts as the system’s brain, enabling integration and communication between devices. Cameras: Indoor and outdoor cameras offer video surveillance, live feeds, and sometimes two-way communication. Motion Detectors: Detect movement inside and outside your home, triggering alarms or cameras. Entry Sensors: Attach to doors and windows to detect unauthorized access. Alarms and Sirens: Emit loud sounds to deter intruders and alert neighbors. Environmental Detectors: Include smoke, carbon monoxide, flood, or temperature sensors for additional safety. Ensure the system you choose offers flexibility in adding components as your needs evolve. Find Local Home Security Companies Connect with local home security companies in your area. Compare Companies 4. Look for Smart Home Integration Modern home security systems often integrate seamlessly with smart home devices. If you already have a smart home ecosystem—like Amazon Alexa, Google Assistant, or Apple HomeKit—check for compatibility with your security system. Features like voice-activated controls, smart locks, video doorbells, and automated lighting can enhance both security and convenience. Integration with existing systems ensures a streamlined user experience without needing multiple apps or hubs. 5. Prioritize Ease of Use A sophisticated security system is useless if it’s too complicated to operate. Opt for systems with intuitive interfaces, clear instructions, and user-friendly apps. Look for features like: Mobile alerts for instant updates. Simple arming/disarming processes. Real-time video streaming accessible from anywhere. Customizable settings for different scenarios, such as "Away" or "Night" modes. 6. Compare Installation Options Home security systems generally fall into two categories: DIY Installation: Ideal for tech-savvy users, these systems are easy to install without professional assistance. DIY systems are usually more affordable and portable, making them great for renters. Professional Installation: For larger properties or more complex setups, professional installation ensures every component is correctly placed and functioning. This option is ideal for homeowners who prefer a hands-off approach. 7. Review Pricing and Contracts Cost is a significant factor in choosing a home security system. Compare the following: Upfront Costs: Includes equipment purchase or rental fees. Monthly Fees: Covers monitoring services and, in some cases, maintenance. Installation Fees: Applicable for professional installations. Hidden Fees: Look for cancellation charges, early termination penalties, or hidden costs in contracts. Some companies offer no-contract plans, which provide flexibility if you’re not ready to commit long-term. Always read the fine print before signing an agreement. 8. Research Customer Reviews and Support Reliable customer support is essential for troubleshooting issues or upgrading your system. Check reviews to gauge the company’s responsiveness, reliability, and after-sales service. Positive testimonials and high ratings can indicate a trustworthy provider. Additionally, ensure the company offers multiple support channels, such as 24/7 helplines, live chats, or in-app support, to address your concerns efficiently. 9. Choose a Reputable Provider Well-established providers often have a proven track record and offer comprehensive warranties for their products. Some leading names in the industry include ADT, Vivint, SimpliSafe, and Ring, but smaller, local providers can also deliver exceptional service tailored to regional needs. 10. Test Before Finalizing Many providers offer trial periods or satisfaction guarantees. Take advantage of these to test the system’s features and performance. Ensure it meets your expectations in terms of reliability, usability, and response times. Choosing the best home security system requires a careful balance of functionality, affordability, and customization. By assessing your needs, understanding the available options, and prioritizing features that matter most to your household, you can invest in a system that protects your home and offers peace of mind. Whether you need basic protection or an advanced, smart-integrated solution, the right home security system will safeguard your loved ones and your property, making it an invaluable investment in your family’s safety. Find Local Home Security Companies Connect with local home security companies in your area. Compare Companies
Home security systems are essential for protecting property and providing peace of mind. Costs for professional home security system installation typically range from $300 to $2,000, depending on factors such as equipment type, monitoring options, and system complexity. Monthly monitoring fees can also impact costs, with most falling between $10 and $50 per month. Homeowners should also consider whether they want a DIY or professionally installed system, as each option comes with different cost structures and features. Average Home Security System Cost Per Component Most home security systems are priced based on the individual components used, such as cameras, sensors, and control panels. On average, homeowners can expect to spend between $200 and $1,500 for equipment alone, depending on the type and number of devices needed. Component Cost Range Control Panel $100 to $300 Door and Window Sensors $10 to $50 each Motion Detectors $30 to $100 each Security Cameras $50 to $500 each Smart Locks $100 to $300 Alarm Systems $30 to $80 For a typical home, installing these components and adding a monitoring plan can result in total installation costs between $500 and $2,000. Home Security System Cost by Type Different types of home security systems offer varying features, flexibility, and pricing. Here’s a breakdown of popular types and their typical costs: DIY Systems Cost: $200 to $800 (one-time equipment cost), $0 to $15 monthly for optional monitoring. Description: DIY systems allow homeowners to install the equipment themselves and are generally more affordable. Many DIY systems have optional professional monitoring, though some rely solely on self-monitoring. Brands like SimpliSafe and Ring offer these systems, making them ideal for those looking for budget-friendly, easy-to-install solutions. Professionally Installed Systems Cost: $1,000 to $2,500 (installation and equipment), $30 to $60 monthly for monitoring. Description: Professionally installed systems, such as ADT or Vivint, offer extensive options with high-quality equipment and 24/7 professional monitoring. These systems are installed by experts, ensuring full home coverage and technical support, but come with higher upfront and monthly costs. Smart Home-Integrated Systems Cost: $500 to $1,500 for equipment, $15 to $50 monthly for monitoring. Description: Smart home security systems integrate seamlessly with smart home devices like Alexa, Google Home, and Apple HomeKit. Brands like Nest Secure and Abode offer smart home compatibility, ideal for tech-savvy users who want a comprehensive, connected system. Labor Costs for Home Security Installation For professionally installed systems, labor costs typically range from $100 to $500, depending on the system’s complexity and the home’s layout. Labor costs cover installation, equipment configuration, and basic user training. Some companies may include labor in the total package price, but always clarify this when comparing quotes. Home Security System Cost by Property Complexity The complexity of a home’s layout and the number of entry points significantly impact the overall cost of installing a security system. Here’s a rough estimate of costs based on property complexity: Property Type Estimated Cost Range Apartment or Condo $300 to $700 Single-Family Home $500 to $1,500 Large or Multi-Level Home $1,500 to $3,000 Cost by Home Size Larger homes require more sensors, cameras, and potentially additional control panels to provide full coverage, increasing the overall cost. Below is an estimate based on home size: Home Size Total Cost Range Small Home (<1,500 sq. ft.) $300 to $1,000 Medium Home (1,500 - 2,500 sq. ft.) $800 to $1,800 Large Home (>2,500 sq. ft.) $1,500 to $3,000 Other Cost Considerations Several additional factors can influence the total cost of a home security system: Monitoring Fees: Professional monitoring services typically cost between $10 and $50 per month, depending on the level of support and response times. Some companies offer discounts for annual subscriptions. Cloud Storage for Cameras: Many security systems store video footage in the cloud. Monthly storage fees range from $5 to $20 based on storage limits. Smart Home Integration: Additional costs may apply if you want integration with smart home devices like lights, thermostats, or voice assistants, usually between $100 and $300. Battery Backups and Cellular Support: Systems with backup batteries and cellular support provide added security during power or internet outages. These features can add around $100 to $200 to the overall cost. Insurance Discounts: Many insurers offer premium discounts for homes with professionally monitored security systems. Be sure to check with your insurance provider for potential savings. Factors That Affect Home Security System Cost Several key factors influence the overall cost of a home security system, from equipment needs to additional features and customization: Type of System: DIY systems typically have lower upfront and monitoring costs than professionally installed options, but they may lack certain advanced features and support. Monitoring Fees: Professional monitoring generally costs between $10 and $50 per month, depending on response time and service level. Some providers offer self-monitoring options, which reduce monthly expenses. Equipment Requirements: Costs increase with the number of sensors, cameras, and additional components required to cover a home’s square footage and entry points. Smart Home Integration: Systems compatible with smart home devices may have higher upfront costs but provide additional value through enhanced features like voice control, remote access, and automation. Cloud Storage and Data Fees: Security cameras often use cloud storage to save video footage, with fees ranging from $5 to $20 per month for data storage. Battery Backup and Cellular Support: Backup batteries and cellular connectivity ensure functionality during power or internet outages, adding $100 to $200 to system costs. Home Size and Layout: Larger homes with complex layouts require more equipment and often higher installation costs to ensure comprehensive coverage. Understanding these factors can help homeowners choose the best security system within their budget, balancing equipment costs, monitoring fees, and the specific needs of their home and lifestyle. Home Security System Costs by Brand Popular home security brands offer a variety of plans, equipment options, and monitoring features. Here’s a comparison of three leading providers and their cost ranges: ADT ADT is known for its comprehensive, professionally installed systems with 24/7 monitoring. ADT offers reliable security solutions, including high-quality equipment and responsive customer support. The typical cost for ADT ranges between $600 and $1,500 for installation and equipment, with monthly monitoring fees between $35 and $60. ADT also provides a six-month satisfaction guarantee on installations, giving homeowners added peace of mind. For those seeking extensive coverage and hands-on support, annual costs generally range from $1,020 to $2,220. Explore reviews from real homeowners on ADT's services. SimpliSafe SimpliSafe specializes in flexible DIY systems with optional monitoring, making it an ideal choice for those who want affordability and ease of setup. With no required long-term contracts, SimpliSafe provides equipment-only plans starting at $200 to $500, with monitoring costs between $0 and $25 monthly. Known for its straightforward installation, SimpliSafe is perfect for renters and homeowners looking for flexible, cost-effective security solutions. For comprehensive coverage with monitoring, annual costs typically fall between $0 and $800. Explore reviews from real homeowners on SimpliSafe's services. Vivint Vivint is a high-end provider of smart home-integrated security systems with customizable plans and professional installation. Offering smart home compatibility, Vivint provides advanced features such as video doorbells, smart locks, and security cameras. The typical cost for Vivint ranges from $700 to $1,800 for equipment and installation, with monitoring fees from $29 to $50 per month. For homeowners seeking robust security with smart home integration, annual costs generally range from $1,048 to $2,400. Explore reviews from real homeowners on Vivint's services. The Bottom Line The cost of a home security system varies widely depending on the type of system, installation method, and monitoring features. On average, homeowners can expect to pay between $300 and $2,000 for equipment and installation, with monthly monitoring fees adding another $10 to $50. Choosing the right security system depends on your specific needs, budget, and whether you prefer a DIY setup or professional installation. Comparing quotes, features, and monitoring options can help you find the best fit for your home and lifestyle.
If you’re in the market for a new home security system, you’ve probably heard about ADT. With over 145 years in the home security industry, ADT has become a well-established home security provider, known for its comprehensive and customizable security solutions. The company offers a range of services including burglar alarms, fire alarms, video surveillance, and smart home automation. And key features of ADT's home security systems include advanced equipment such as motion detectors, door/window sensors, security cameras, and smart home devices that can be controlled via a mobile app. While ADT does offer popular and high-performing home security options, you’ll want to make sure that it’s the best choice for you. To help you out, we’ve compiled a list of ten things you need to know about ADT. 1. ADT has been in business for over 145 years ADT was founded in 1874, making it one of the oldest and most established home security providers in the industry. While a company’s time in business isn’t necessarily an indicator of product and/or service quality, it can provide peace of mind to know that your home security provider has years of experience in the industry. 2. How ADT home security systems work ADT's home security systems work through a combination of hardware, software, and professional monitoring to protect your home from various threats. Here's a breakdown of how these systems typically function: Hardware components ADT provides a variety of home security products that include some of the following: Sensors Cameras Alarms Control panels All ADT hardware makes up your home security system (combined with ADT’s software and professional monitoring) and is connected to your main control panel. Through the control panel you can arm or disarm your home security system and communicate with ADT monitoring centers. Software ADT has three mobile apps that allow users to remotely control their security system from a smartphone or computer. It’s important to note that each app is compatible with different generations of ADT devices — in most cases, ADT Control® or ADT+ will be the apps you will use, especially if you’re buying a new ADT security system. Each app allows you to remotely arm/disarm your home security system, receive real-time alerts, access live video monitoring, and more. ADT offers the following mobile apps: ADT Control® — designed to work with ADT’s more recent security systems, particularly those using the ADT Command panel ADT Pulse® — designed to work with ADT’s earlier security systems ADT+ — designed to integrate your ADT security with your Google Nest devices In addition to ADT’s mobile app software, you can integrate your ADT system with your smart home devices, including smart locks, lights, and thermostats, enabling automated home management. Professional monitoring ADT provides round-the-clock monitoring through its network of monitoring centers. When a sensor is triggered on one of your security devices, your system sends a signal to an ADT monitoring center. Upon receiving an alert, ADT's monitoring professionals will assess the situation and contact you. If necessary, monitoring professionals will also dispatch emergency services (police, fire department, or medical services). 3. The average cost of an ADT system The cost of your ADT system will depend on the package and monitoring plan you choose. ADT offers two security system packages and a build-your-own package option. Prices for packages typically range from approximately $390 to $750 — this price range is the upfront cost of your system devices. In addition to this upfront cost, you are required to pay for a pro monitoring plan of $24.99 per month (if you install your ADT system yourself, you’re required to pay for a one month minimum for monitoring; if your ADT system is professionally installed by the company, you’re required to sign a 36-month contract for monitoring). It’s important to note that ADT frequently has sales or offers special discounts on its products, packages, and monitoring services. Thus, the average costs outlined above are subject to change throughout the year. 4. ADT monitoring contracts ADT contracts typically last for 36 months (3 years). However, the length of the contract can vary depending on the specific package and promotions available at the time of signing. In some cases, particularly for customers in California, ADT may offer 24-month (2-year) contracts. It’s important to note that if you terminate your contract before the end of the term, you may be required to pay an early termination fee, which is usually a percentage of the remaining balance of your contract. 5. ADT products and packages ADT offers a variety of products that are available to purchase individually or in a package. It’s worth noting that all ADT devices are wireless (some Google Nest devices are wired). ADT offers the following home security products: ADT Door/Window Sensor ADT Motion Detector ADT Keypad ADT Keychain Remote ADT Smoke Detector ADT Water & Temperature Sensor ADT Door/Window Sensor Spacer Every ADT system starts with one ADT Smart Home Hub, one ADT Window/Door Sensor and access to the ADT + app. ADT’s devices are also available to purchase in packages, providing you with the basic home security devices for your home, 24/7 professional monitoring, and more. Packages vary based on whether you’re installing your system yourself or if you’re having ADT install your system professionally. 6. ADT includes Google Nest products In October 2020, ADT started offering Google Nest products as part of its home security systems. This collaboration between ADT and Google is intended to integrate Google's Nest smart home devices with ADT's professional monitoring services, enhancing the overall smart home and security experience for customers. As part of its product lineup and packages, ADT offers the following Google Nest devices: Google Nest Cam (outdoor or indoor, battery) Google Nest Doorbell (battery) Google Nest Cam (indoor, wired) Google Nest Mini (2nd gen) Google Nest Hub (2nd gen) Google Nest Hub Max Google Nest Thermostat ADT and Google Nest device monitoring is integrated in the ADT+ app. 7. ADT professional and DIY installations When you purchase an ADT home security package, you have the option to install your devices yourself or have ADT come to your home to install devices professionally. In many cases, ADT offers special discounts and offers if you choose a pro installation. 8. ADT system monitoring and response technology ADT’s System Monitoring and Response Technology lets you easily verify or cancel an alarm with just one tap through your ADT mobile app. Each ADT mobile app is equipped with ADT Alarm Messenger™, a text messaging system that allows you to contact your emergency contacts to determine if an alarm is a real emergency. If you require emergency assistance, you can press the “Request Police” button in Alarm Messenger and 911 dispatchers will be sent to your home. In addition to these quick and easy mobile app functions, ADT has six 24/7 professional monitoring centers. Thus, when you purchase an ADT package and a professional monitoring contract, you’ll be looped into a monitoring center immediately if one of your security devices is triggered. 9. ADT live virtual assistance ADT offers live virtual assistance if you need support, assistance in setting up your new devices, and more. In most cases, you will have a video call with an ADT professional, removing the need for an in-person visit to troubleshoot any issues/concerns you may be encountering with your ADT system. 10. ADT customer reviews ADT is ranked in the Top 10 Best Home Security Companies on BestCompany.com. Compared to other ranked home security companies, ADT reviews are currently limited. However, we can derive some patterns from customer sentiment that may be helpful if you’re considering ADT for your home security needs. ADT reviews on BestCompany.com are currently mixed. Some recent reviews include complaints from customers about unexpected installation fees and other hidden charges. However, 75 percent of ADT reviews are 4 or 5 stars. And satisfied ADT customers frequently highlight the following about their experience with company: Feeling of security and safety in their homes Reasonable pricing for devices and monitoring Ease of remote system control and monitoring via mobile apps The final word Is ADT a good security system? Is ADT worth it? These are important questions to consider that can only be answered by researching and comparing the home security company options available to you. However, with your new foundation of knowledge about ADT, you may now be better equipped to make the best decision for your home security needs. ADT Home Security Products and Reviews Learn more about ADT's home security products, packages, and pricing. And read ADT reviews from verified customers. Learn More
September 2022 — Best Company announces the top 10 home security companies in California. Companies are listed in their ranked order for the state of California, as listed on BestCompany.com. Frontpoint {%company-card vertical="home-security" company="frontpoint"%} Founded in 2007, Frontpoint is a home security industry leader that provides completely wireless security systems. The company offers customizable home security packages and professional monitoring plans. On Best Company, Frontpoint averages 4.1 stars with over 3,100 reviews. Positive reviews highlight the exceptional customer service and high-quality equipment. Frontpoint also received Best Company’s 2022 Expert’s Choice Award. Vivint {%company-card vertical="home-security" company="vivint"%} Serving more than 1 million customers across the United States, Vivint is a popular choice for home security solutions. All Vivint systems are professionally installed and monitored. Customers can customize their home security system to fit their desired level of security and budget. Vivint’s customer reviews repeatedly mention the helpful mobile app, the quality customer service, and the high-tech security equipment. Brinks Home Security {%company-card vertical="home-security" company="brinks-home-security"%} Brinks Home Security is one of the largest home security companies in the United States. Brinks stands apart from competitors by offering its patented ASAPer security technology which alerts loved ones in case of an emergency. Brinks has a 30-day return policy and a no-contract security option. On Best Company, Brinks averages 3.8 stars out of 5, and positive reviews highlight the great products, easy installation, and friendly customer service. ADT {%company-card vertical="home-security" company="adt"%} With over 140 years of experience, ADT has become a familiar name in the home security industry. The company offers a wide variety of security equipment such as security cameras, doorbell cameras, environmental detectors, carbon monoxide detectors, motion detectors, sensors, and control panels. The majority of ADT’s customer reviews on Best Company are positive. Reviewers appreciate the reasonable prices, reliable equipment, and knowledgeable customer service. Cove {%company-card vertical="home-security" company="cove"%} Cove is a relatively new company, yet maintains an excellent star rating on Best Company. Cove’s main mission is to provide customers with easy, enjoyable, and economical home security services. Cove also has one of the best risk-free trials in the industry with a 60-day money-back guarantee. With a 4.6 out of 5-star rating, Cove’s home security reviews highlight exceptional customer service and extensive equipment options. Fluent Home {%company-card vertical="home-security" company="fluent-security"%} Fluent Home offers a wide range of home security packages — from basic security equipment to advanced home automation. Fluent Home has over 70 years of experience in the home security industry supplying advanced technology and reliable monitoring services. With a 3.4 out of 5-star rating, Fluent Home customers are generally satisfied with the equipment, monitoring service, and customer service. Alarm Grid {%company-card vertical="home-security" company="alarm-grid"%} Alarm Grid is a DIY home security solution with an optional monitoring service. Based in Flordia, the company sells Honeywell security products providing a large variety of home security equipment options. On BestCompany.com, the company only has 22 reviews, although almost all of these reviews are 5-stars. Smart Shield Systems {%company-card vertical="home-security" company="smart-shield-systems"%} Smart Shield Systems is a local company operating exclusively in San Diego, California, and offers easy DIY home security installation. The company also provides home automation solutions for individuals who want to connect and control their home technology in one place. Smart Shield Systems has an impressive 4.9 out of 5-star rating with close to 50 customer reviews on BestCompany.com. Link Interactive {%company-card vertical="home-security" company="link-interactive"%} Link Interactive offers 2GIG equipment with DIY installation and customizable systems. The company has a 30-day money-back guarantee and a takeover program for customers who have an existing system. On Best Company, Link Interactive averages 4.4 out of 5 stars with over 130 customer reviews. Former and current customers highlight the company’s friendly customer service and affordable pricing. Alarm Relay {%company-card vertical="home-security" company="alarm-relay"%} Alarm Relay is a nationwide home security provider that offers services starting at $8.95 per month. Customers can purchase a new system or add Alarm Relay monitoring services to a previously installed alarm system. Alarm Relay only has 10 reviews, though all of these reviews are either 4 or 5 stars. How we rank Company scores and rankings on Best Company are calculated through our Best Rank Algorithm. This algorithm is composed of the following factors and weights: Average score of reviews — 72.5% Volume of reviews — 22.5% Responsiveness to reviews — 5% To receive a score, a company must have at least 10 customer reviews left on its profile, and recent reviews carry more weight than older reviews. We do have partnerships with some companies on our site, through which we receive compensation. However, this compensation does not affect rankings or review scores.
August 2022 — Best Company recently announced that Frontpoint has received the 2022 Expert's Choice Award. About the Expert’s Choice Award Every year the Best Company vertical expert highlights one company that they think stands out among competitors, regardless of overall category ranking. With over 3,000 customer reviews on BestCompany.com, Frontpoint secures the position as our home security expert’s choice because of its excellent customer service, established positive reputation online, and premium monitoring service. About Frontpoint {%company-card vertical="home-security" company="frontpoint"%} Best Company User Star Rating — 4.1/5 StarsType of System — DIY Premium Year Founded — 2007 Frontpoint combines the convenience of a DIY system with the reliability of high-tech equipment. Founded in 2007, the home security company has a proven history of quality customer service and innovative home security solutions. Frontpoint now has over 500 employees and offers home security systems in all 50 states and Washington, D.C. The company has a 4.1 out of 5-star rating with over 3,000 customer reviews on BestCompany.com. Customers can choose between three different home security packages based on the size of their home and their desired level of security. Packages start at around $99 with a monthly monitoring fee of $49.99. Frontpoint customers can also customize their package with add-on equipment. Company insight “We are honored to be chosen for Best Company’s 2022 Expert’s Choice Award for Home Security,” said Sachin Gadhvi, Chief Commercial Officer at Frontpoint. “Frontpoint’s mission is to make it effortless for our customers to protect what matters most to them. We will continue to deliver best-in-class protection with the industry-leading dispatch times and state-of-the-art technology they have come to expect from us.” Experience and accreditation Frontpoint has received multiple awards and recognitions for achievements on Best Company. Here are some of the awards Frontpoint has received in the last year: 1,000 5-Star Reviews — The 1,000 5-Star Reviews Award is given to companies with 1,000+ 5-star user reviews on Best Company. (See full press release) 2022 Great Quality Award — The Great Quality Award from Best Company is given to companies that have a 4+ average quality sentiment with a minimum of 50 user reviews on the review site. (See full press release) 2022 Top 3 Ranked —The Top 3 Ranked Award is based on the average review score and requires 100 reviews minimum. Frontpoint reviews Seventy-eight percent of reviewers gave Frontpoint a 4-star or 5-star rating. We conducted a review of these reviews given within the last year to pinpoint company highlights. In our review, 58 percent of these reviews mentioned the professional and knowledgeable nature of customer support. Twenty-three percent of these reviews highlighted the easy installation and moving process. Other major themes include the quality of products, the quick response time from the monitoring center, and the affordable price point. The bottom line You can’t just trust anyone to protect the home and people you love. When searching for a home security system, you need a company you can trust with reliable equipment and helpful employees. If you are thinking about purchasing a home security system, we suggest looking into Frontpoint to see if it’s a good match for you.
June 2022 — Best Company recently announced the four home security companies that earned at least 1,000 5-star reviews. About this award The 1,000 5-Star Reviews Award is given to companies with 1,000+ 5-star user reviews on Best Company. Companies did not have to apply for this award. Instead, they qualified based on the number of verified, 5-star reviews posted to our site from past clients. Award recipients The companies listed below are the recipients of the 1,000 5-Star Reviews Award. These companies are not listed in any particular order. {%company-card vertical="home-security" company="vivint"%} Vivint offers a variety of home security and home automation products with 24/7 professional monitoring and lifetime equipment warranties. {%company-card vertical="home-security" company="brinks-home-security"%} Brinks Home Security is a popular home security provider that offers patented ASAPer security technology, a 30-day return policy, a no-contract security option, a two-year equipment warranty, and home automation compatibility. {%company-card vertical="home-security" company="guardian-protection"%} Established in 1950, Guardian Protection is a trusted home security provider offering 24/7 professional monitoring, smart home technology, and high-end products. {%company-card vertical="home-security" company="frontpoint"%} Frontpoint is a nationwide home security company that offers self-installation services with five comprehensive security packages to choose from. A note about 5-star reviews Home security providers that regularly receive 5-star reviews tend to perform well in areas of customer service, product quality, and affordability. These companies have an established history of meeting and exceeding customer expectations. If you or someone you know is in need of a home security system, we recommend researching and contacting these highly rated home security companies.
May 2022 — Best Company recently announced the six home security companies that earned the Great Quality Award in 2022. About this award The Great Quality Award from Best Company is given to companies that have a 4+ average quality sentiment with a minimum of 50 user reviews on the review site. Companies did not have to apply for this award. Companies were selected for this award based on their ability to meet the designated qualifications. The quality sentiment is measured each time a customer submits a review. Customers can rate the company’s quality on a one-star to five-star scale. Award recipients The companies listed below are the recipients of the 2022 Great Quality Award. These companies are not listed in any particular order. {%company-card vertical="home-security" company="link-interactive"%} Based in Ogden, Utah, Link Interactive is a do-it-yourself home security provider that offers equipment variety, versatile contracts, and extensive video analytics. {%company-card vertical="home-security" company="cove"%} A rising company that has shown to be a top contender in the home security industry is Cove. Cove offers affordable and user-friendly security equipment that can be installed within a matter of minutes. {%company-card vertical="home-security" company="fort-knox-security"%} Fort Knox Security serves major Texas cities providing security for residential and commercial properties. The company has low monitoring rates and offers same-day installation for some locations. {%company-card vertical="home-security" company="guardian-protection"%} With over 70 years of experience, Guardian Protection is most of the largest and most trusted home security companies on the market. The company offers fast and free installations for customers in Deleware, Maryland, Ohio, Pennsylvania, and Washington, D.C. {%company-card vertical="home-security" company="frontpoint"%} Founded in 2007, Frontpoint Security Solutions LLC is a well-known home security provider offering month-to-month agreements, professional monitoring, high-tech equipment, and outstanding customer service. {%company-card vertical="home-security" company="a-tech-security"%} Locally owned and operated, A-TECH Security is a New Mexico-based company offering remote connect programming to your system and professional installation. This is a popular choice for customers living in the Albuquerque area. Quality note Customers can distinguish between high-quality and low-quality products and services by reviewing overall star ratings and sentiment scores. Home security providers with high customer review scores have a demonstrated history of customer satisfaction. Home is where the people and things most valuable to you often reside. These home security companies understand that and strive to create a high-quality product that provides peace of mind. For those searching for a home security system, we recommend these six home security companies for leading the way in customer satisfaction and quality.
Do-it-yourself home security has come a long way. What used to amount to little more than installing an additional deadbolt and guard dog in the late nineties, now accounts for nearly 50 percent of the $78.5 billion home security market. This shift is in large part due to growing consumer preference for an online-first shopping experience, one-time payments over long-term subscriptions, and smart home integration. Home security companies have adapted accordingly, with some major professional installers adding a DIY package to their existing product lineups and others making individual products like video doorbells available a la carte. Security providers like Cove, meanwhile, are flipping the traditional home security model on its head, and focusing wholly on developing reliable, state-of-the-art technology that, as Cove mentions on its website, “even a kid can install.” Online-First Approach Door-to-door salespeople have long been a hallmark of the residential security industry. Comb through most negative home security reviews online, and you’ll easily find accounts of push sales reps employing sometimes deceptive tactics to sell security systems, often leaving homeowners scratching their heads as they try to figure out not only what they just paid for, but also how much they’re paying, and for how long. The traditional sales model is just one of the ways in which Cove is breaking from the pack. In place of a pushy salesperson, Cove provides a helpful online questionnaire that takes all of the guesswork out of what a given homeowner might need to secure the home. The questionnaire asks what kind of structure is being covered, how many doors and windows it has, and what other security features might be needed. Customer Review: D Kenneth from Saint Clair Shores, MI “Easy to deal with, not pushy sales people like other companies. The speaker through the alarm was a bit spotty talking to the rep, but it was clear as could be over the phone.” Once the user completes the questionnaire, Cove generates an expert recommendation, complete with a priced, itemized list of suggested home security equipment. This list can be shortened or expanded to feature other security products (more on these below). In short, customers will know exactly what they’re getting, and exactly how much they’re paying before they even submit their credit card information. Freedom over Contracts One common complaint among home security customers centers on companies’ stringent contract policies. In many cases, customers signed up for services without realizing they were committing to a long-term (e.g. 36- to 60-month) contract. Others reported difficulty in cancelling their services or returning their products without paying hefty early termination or restocking fees. Customer Review: Jordan Wright from El Dorado Hills, CA “We recently moved and wanted to install an alarm system. I didn’t want to get stuck with a long-term contract or have an exorbitant up front cost. Cove hit all the things we wanted in an alarm system, and it was super easy to setup.” Cove has thought of this as well. Not only does Cove not require customers to sign a contract for services, but customers also receive a generous, 60-day free trial in which they can receive a full refund of the products they paid for, including shipping fees. So while some providers are in a rush to sign homeowners up to long-term contracts and a fraught return window, Cove gives customers up to two months to use their gear, risk-free. Robust, Easy-to-Install Technology Every piece of home security equipment Cove produces is designed to be installed and set up within minutes. From the central control panel to the HD outdoor security camera, each security device operates on a reliable wireless network — meaning no drilling, no wires — and comes with a lifetime warranty. The Cove Touch Alarm Panel at the heart of every system features a simple, intuitive user interface that makes everything from arming and disarming the system, to adding and naming sensors and cameras, as easy as clicking a button. This ease of use is similarly reflected in Cove’s remote key fob and mobile app. And if homeowners need additional support, they can communicate with a service rep directly through the control panel, over the phone, or through Cove’s 24/7 online chat feature. Customer Review: Janay Peters “It's been amazing! From the setup, which was surprisingly easy (My younger siblings could absolutely set this system up)! To the functions of the daily arming and disarming is basically flawless! We've had a couple accidents forgetting to disarm the system and as soon as the alarm goes off, not even 30 seconds later, Cove calls to make sure everything is alright. If I just so happen to not answer, a police is at my door in about 10 minutes. I love Cove!” All Cove sensors feature a durable adhesive backing and five-year battery life, meaning motion detectors, door/window sensors, and glass break detectors can be installed safely and easily. And because sensors are programmed to check in with the control panel once every hour, if communication lapses at any point, the homeowner will be notified immediately. A recent addition to Cove’s security offering is its indoor and outdoor security cameras, which are both wifi compatible and can store up to 30 days of continuous streaming through Cove’s cloud storage program. Both cameras feature enhanced night vision and employ AI technology to distinguish familiar faces from intruders. Although Cove lacks some smart home integrations like smart locks, lighting, and thermostats, the company does provide some home safety devices like smoke and carbon monoxide detectors, flood sensors, and personal medical alerts — all of which are designed to trigger the system in the event of an emergency. Granted, Cove’s line of home security products may not be as extensive or diverse as some leading professional installation companies. For example, the company does not as yet offer video doorbell cameras, which are quickly becoming a staple among industry leaders. But what Cove may lack in product types and diversity it makes up for in simple, effective design and set up. Cove’s DIY approach to home security may not be ideal for everyone. Sensors operating on a closed wireless network come with limited ranges in larger houses, and customers will still need to pay extra if they want added features like professional installation or monthly monitoring. The good news is that the DIY home security industry is still growing and developing. While they may not fully supplant traditional home security companies in terms of market share, DIY home security providers like Cove will continue to provide transparent prices and user-friendly products. Full Cove Review To learn more about Cove and to read verified Cove reviews from actual customers, check out our full Cove review. Learn More
We’re excited to announce Vivint Smart Home as the 2021 winner of Best Overall Home Security Company. Best Company has professionally reviewed more than 190 home security companies and gathered over 23,000 real customer reviews. Each customer review has been extensively moderated to ensure its authenticity, and the average customer rating was the greatest factor in determining our pick for the best overall company. Vivint has been recognized as a market leader in home security technology for years. The company has received various industry awards, including the PCMag Editors’ Choice Award, U.S. News & World Report's Best Home Security System of 2019, Business Intelligence Group Excellence in Customer Service Award, and more. Vivint's home security systems not only protect your home from burglary, but its smart safety alarms also protect against fire and flood. Products and protection Vivint offers a comprehensive smart home solution and allows customers to choose from a variety of products to create a system that works for their home. Customers can also finance their products to get the smart home of their dreams without paying for everything upfront. Additionally, all Vivint equipment is under a lifetime warranty. Our home security experts are most impressed with Vivint’s new Smart Deter technology that allows Vivint’s security cameras to not just record crime, but to actively prevent it. When Vivint cameras spot someone trying to steal a package off of a doorstep, they activate an LED ring and 65 dB speaker, letting the potential thief know they’ve been caught on camera. Customer reviews Most importantly, with a nearly 4 out of 5 average review score and over 7,500 consumer reviews, it’s clear that Vivint is delivering on its promises of protection and peace of mind to its customers. This has especially been true in the last calendar year, with Vivint’s average customer review score on BestCompany.com improving by 19 percent. Customer Review: Cynda from Aurora, CO "I am pleased with Vivint for the most part. When we've had alarm go off...I have been contacted immediately and everyone has been extremely understanding and responsive. My only complaint was that our saleman promised us a life alert system at no extra charge and we never received it. I talked with a customer service rep...about this and was assured we would receive one and we never did..." Customer Review: Brandon from Kingsland, GA "Awesome experience, quick and nice looking install. Doorbell and exterior cameras pick up anything or anyone who gets close." Customer Review: Darren from Berthoud, CO "Very easy to use and able to know what is going on at my door as well as knowing if my garage door is open or closed" See how Vivint compares to the competition. While Vivint has earned the title “2021’s Best Overall Home Security Company,” that doesn’t necessarily mean it's the best company for every household. We encourage you to utilize our full list of home security companies near you to find the best fit for your home. See Complete Rankings
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