Ring Reviews
Is This Your Business?4.4
7.1
Overall Score
Pia
unhelpful , ill-trained, un-informed, and provide conflicting information and are experts Purchased 3 Ring security products - Video Door Bell, and 2 Outdoor Flood Lights with Camera. All 3 only worked less than 6 months. When it worked, there was a consistent 1-2 minute video delay, defeating the purpose of the purchase. Ring's Customer Service is worse than the quality of its products. The staff is unhelpful, untrained, and ill-informed, making customers go in circles without resolution of the problem. Ring's Purchased subscription plan is a Scam. The plan must be fully paid upfront, but Ring only refunds a small portion of unused service and not a full pro-rated refund if the plan is cancelled mid-stream . Ring is a SCAM company and would never purcase any Ring product again, and not recommend it.
3 months ago
jennifer thompson Prospect Park, PA
I absolutely love my ring, doorbell system, and home cameras. I am a single mother that works night shift and my kids are home by themselves because of my ring doorbell. I can feel secure that I can check in on my home while my teenagers are asleep and I am at work. I also have cameras inside of my home as well, although sometimes I may lose service for a brief minute or so I still very much enjoy the convenience of being able to check in on my home when I’m not there or to see if someone is at my door while I may be in the shower, or doing some thing that I cannot get to the door I live in a highly wooded area, which sometimes causes connectivity issues with my Wi-Fi about a month ago I bought a ring chime to add to my living room so that I can get a stronger signal through my Wi-Fi. I no longer have issues with connectivity. Although it can get pricey buying their systems piece by piece, I love the fact that I am not tied into a contract, and that the equipment is mine and can be used without ring services. I will most definitely buy more products to add to my home security system.
2 years ago
Lewis Larson Milton, FL
I installed Ring several years ago at my remote farm. I also had FrontPoint. Frontpoint will call the cops if break in occurs, Ring shows me who it at my doors. I can talk to someone who rings the doorbell, but the delay is ten seconds or more, and I rely on the video most of the time.
I like Front Point (expensive) and Ring(cheap).
Last year I installed Ring at my son's home, and a second Ring video and light in his carport and a third at his back door. It costs $100 a year to have all three cameras recording whenever someone comes near the house.
My son recently had someone break a window and we recorded the person in the act and later sent the video by iphone to the police.
I like Ring because I can put the cameras anywhere. The rechargeable batteries last three weeks in the back where the light comes on a lot. The front doorbell battery lasts 3-4 months before I need to recharge it. I love Ring because it works on my iphone.
6 years ago
C Harris
Every ring camera that we've purchased has had to be replaced within months. Some cameras 2-3 times so far. Talking to the Indian customer service people is just awful. They will ask a question and just continue talking for another minute or two never giving you a chance to just answer. They talk and talk and talk and talk. I'm on the call with them for over an hour each time for something that could have been discussed in 15 minutes. I wish I'd NEVER purchased the alarm system and all of the cameras. It just sucks.
3 months ago
Amanda George IL
Seems like everyone has a Ring system by now, or at the very least have at least 1 neighbor with it. They are very helpful in keeping you in top of what's going on around you and your family. The sound is clear, the range is great, and the customer service is the best. They help you through every single part of it seamlessly and without any confusion or anything left I didn't understand. Will definitely keep using ring. Love them!
2 years ago
Michael Tavalese Schwenksville, PA
The Ring Security System was easy to set up, it also gives u piece of mind while away from ur home. I had the whole System set up in a matter of minutes. Its as easy as one, two, three. The monthly cost to have professional monitoring is also very low to have that peace of mind while away. The System is easy to operate, its very self explanatory and doesn't take a lot of know how to operate. They offer a lot of addons for u to custom build the system to ur likings. I would definitely recommend to all my friends and relatives.
4 years ago
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Peg Bellard Fort Smith, AR
Our kids purchased a Ring for us four years ago. We easily mounted and adjusted the Ring wirelessly at our front door. I then purchased a second rechargeable battery. WE LOVE OUR RING! It notifies us anytime anyone is remotely near our front door. For only $39.99 annually, we are able to speak with whomever approaches the Ring. We definitely feel so much safer knowing we can monitor our home when we are away and even when we are there. Many times we have been in town and our Ring has notified us of package delivery or a neighbor or friend dropping by to which we’ve been able to tell our friend or neighbor when we will return home or we’ve been able to thank the delivery person. Ring updates with new features as time goes on. We get neighborhood alerts and weather alerts as well as our home being monitored. We would highly recommend that anyone invest $100 in a Ring home security system. It is well worth every penny for peace of mind. And we would recommend the spending of $39.99 annually to be able to use the special features.
1 year ago
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Farrell Lockett Houston, TX
I bought the home security system with door/window sensors and a motion detection device. Setup to my home Wi-Fi was quick and easy. The app walks you through it step by step and allows you to customize the names of each sensor. We like that we can set and disarm the alarm from the app, and see which sensor was triggered if any. After you purchase the equipment you just have to pay for monitoring and typically there’s a fee to your local police department also. You can also add additional accessories to your setup. I will definitely be upgrading my system to include indoor and outdoor cameras, doorbell, and possibly more door/window sensors.
2 years ago
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Doc B Decatur, GA
I integrated Ring cameras to an existing monitored security system with another company. When 5G technology made my security system obsolete I decided to consider the Ring home security. Already had the cameras so I merely installed the Ring security system and customized it to give me coverage throughout my home and was not limited like most professionally installed systems to a preconfigured design. Installation was easy and I took my time and completed everything in two days. The system was fully operational and has been worked perfectly for 6 months now. My monitoring fee is $100 annually and I save $550 each year in fees compared to my former company’s rates. I am pleased and I personally manage as well as maintain my own system through the Ring app on all my devices.
3 years ago
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Chary Akmyrat Little Rock, AR
Very affordable plan when you buy your own kit and install it yourself. This is especially useful if you have a ring cameras. With the security plan you get an extended access to the video recordings, cameras get automatic lifetime warranty. Security system wise it is easy to use, you just tell your alexa that you are leaving and it activates the security system and itself starts to listen to an unexpected sounds like glass breaks or people talking. Its all integrated. When something happens and the alarm goes off, the monitoring center calls you first to check if a there is a need to dispatch police officers. Overall, I am happy with it.
4 years ago Edited May 10, 2022
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Stephanie Anderson, IN
When they first came out I honestly thought this can't work too good, it'd stuck in one spot, at a door but boy was I wrong! Ring is probably the best security investment we ever made the camera quality alone is out of this world, the notifications are quick, they come out with new technology cameras all the time (we now have 3 of their cameras and 2 doorbell cams) their neighbors app is another genius idea..Any problems bif, small, crime, or missing animal..you can go on there and report it, watch videos of attempted break-ins, descriptions, stolen items, missing animals etc..
Who doesn't love ring? I say they are #1 and look forward to security future with them!
4 years ago
meryl edwards Savannah, GA
We purchased a new home in 2022 and had four Ring security cameras installed. Best investment to our new home. We do live in a gated community but the extra security of the cameras add another layer and we love that as we travel a lot.
2 years ago
Jeremy Summa Inverness, FL
I have my whole house covered with ring cams. I for sure think ring is top tier. The dashboard is awesome and the ability to share your cam feeds are important. I enjoy the solar panels that power the cams. I recently got the new car cam and I love it.
2 years ago
Zac Cannon Long Beach, MS
My wife just bought our family a ring. It has made us feel safer being able to keep up with local events with our neighbors and to keep an eye on folks approaching our apartment. We look forward to expanding by getting the chime device to accompany our doorbell!
5 years ago
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Brianna Headen
The Ring Doorbell has been a mixed bag of convenience and frustration for me. On one hand, the peace of mind it offers with its security features is undeniable. Monitoring my front door from anywhere using the app is a game-changer in today's world.
However, the device is not without its flaws. The most notable issue I've encountered is the need to reset the doorbell more often than I'd like. This recurring task can be quite frustrating, especially when the system goes offline unexpectedly. It disrupts the seamless experience I expected and requires a manual fix to get it back up and running.
While the video quality and motion detection features work well, the reliability of the device's connectivity is something that could see improvement. Customer service has been helpful when contacted, but the frequency of these resets shouldn't be overlooked.
In conclusion, the Ring Doorbell offers a solid range of features for home security, but the occasional need for resetting the device can be a nuisance. It's a good product overall, but there's room for improvement in terms of stability and user experience.
1 year ago
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Jenny Bourgeois
I love love love my ring camera! Super easy to use and maintain through the app. I like that I can change my ringtone and greeting. I also like that I can add new cameras and choose my notification alerts and the distance my notifications will go off.
No wiring required, I used heavy duty 3M velcro strips and even through large storms my camera doesn't move.
1 year ago
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Stephanie Bloniarz
I love Ring! Ring is a part of my daily life. I find myself on my app, watching camera footage of my home, sometimes 3 or 4 times a day! I feel safe in my home knowing that Ring has my back!My Ring doorbell is the best! I can communicate with people at my front door, while I'm at work if need be. I love the app, the quality of the footage and that I have multiple (6) camera's added to my app. I also love that I can talk to my dog through the camera if I catch her doing something naught. Freaks her out everytime. Ha! Ha! Thanks, Ring! I highly recommened anyone to have these camera's.
1 year ago
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Smh22 Brainerd, MN
I love my ring. Ring is amazing. I have tried multiple security apps and systems and so far ring is still the best one.
My only complaint is that after I inherited my uncles house I couldn’t transfer his 1 ring doorbell camera. I had left it on his account because I had access from his phone via wifi. What I forgot about was updating the 2 party authentication on his account before disconnecting his phone. So even though I’m executor and have the death certificate, phone, and his camera is shared to my phone and all 5 of my cameras share the same address as his but under my account I still have to disconnect the doorbell and wait 15 days for it to transfer to me. Yup the only huge drawback. There’s no getting around the 2 step authentication. It’s required on all accounts.
The cameras themselves are really amazing and ever since a recent update you can use indoor cameras through windows and have them work at night which helped a lot because it provides security to a side of my house with no place to put a camera.
1 year ago
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KaLaura Hammond Los Angeles, CA
Ring door cameras have been such a great experience for myself and my family. It has been a source joy, community and peace of mind. You are able to greet family, no matter if your at work. See when senior parents make it home safely and konw what concerning issues might be community for example. I love this hands-on approach to home security for today's world.
1 year ago
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Arooj Naeem Washington, DC
Ring has truly elevated my home security. The Video Doorbell and cameras seamlessly integrate into my daily life. The ease of use and real-time notifications on my mobile device provide a sense of control and peace of mind. While subscription plans offer extra features, the affordable hardware and user-friendly app make Ring an essential choice for enhancing my home monitoring and security.
1 year ago
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Chance Tyler
I really like Ring and am buying another one for my elderly father. I honestly thought my camera/doorbell would be stolen, but there have been no problems in the 4 years that i have had it. It is installed in a business. It is easy to search and find events and the sound and video are very good. The price was very affordable. I do recommend getting the second battery though. I also bought one for a friend that was being stalked so they could document it. I definitely recommend the Ring! I can't rate the customer service since I never needed/used it.
2 years ago
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Kelsey Conner Wilmington, NC
We got a Ring camera for my grandmother who is a recent widow. She doesn't like staying home alone, but this helps her because we all have access to the cameras and get notifications when someone is at the door, and we are able to check and see who it is. It connects to her Alexa, so she is able to see it from the comfort of her favorite chair before getting up to go to the door. It has provided us all a lot of peace of mind, and we will be getting one as well thanks to the success it's provided her with.
2 years ago
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Chrisg Seattle, WA
Love being able to see who's at the door. The interactive app allows you to speak with someone who approaches. You can set the motion sensitivity to pick up the slightest movements. The app allows you to seamlessly add more devices and monitor them all from one screen. The doorbell camera was easy to install with basic tools. The out door motion lights can also be done with limited electrical knowledge. The instructions are easy to read and break down the process in simple steps.
2 years ago
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Shirley Vickinovac Lincoln, NE
We purchased the ring for our front door and a portable unit when my husband started traveling for his work for security purposes. It’s unfortunate that the portable one does not record unless we pay an extra fee, which was not really clear when we bought it. The quality of the video on the front door is very good. But there is a bit of a delay for it to go off on my phone. Maybe it’s because I am not the primary account holder? Or the fact that my husband said it up on his phone first
2 years ago
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cindy g Victorville, CA
I super love our ring service I love the service we do yearly that we pay to keep our videos available for a while that we can share. We’ve experience some really cool things with other neighbors through there. We were able to help some of our neighbors find their dogs that were lost so it’s been pretty cool. I love all of the updates in neighborhood alert.
2 years ago Edited May 24, 2023
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penny young Slidell, LA
I received my Ring doorbell as a Christmas gift last month. I love it!! From the installation to operation, I applaud the brilliance of the simplicity. It doesn’t matter when or where I go, if anywhere, I have the comfort of knowing of anyone comes up or packages are delivered with the confidence that I have eyes on it! My only complaint is that I waited so long to get it!!
2 years ago
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Angie Martin Cherryville, NC
My husband and I purchased our ring doorbell and security light several years ago after having issues with our property being stolen. I love our ring products and I really love the price and ease of installing and using it. I only pay once a year for my service and I can watch my home from anywhere I go. The images and videos are clear and I love that I can communicate through the voice device if I’m away from home. I highly recommend ring devices.
2 years ago
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Angel Morales Charlotte, NC
Very good and affordable way to keep your home and valuables safe and at a glance. Great customer service had to make a call once on a device that stopped working and they sent a new one no questions asked . There monitoring service is the cheapest of all by far and you can always monitor yourself as well. Plus the advantage of seeing who's at your door and answer from the convinience of where ever you are. Its a great company with really quality products that are always updating as well. I will always have them in my home and very well recommend to others for sure.
2 years ago
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Jason McDonald Columbus, IN
I'm a huge Ring fan, especially coming from Vivint or Monitronix before them. I did, however, have to install all my own gear, but considering how intuitive everything is to install or how easy the installation instructions make the process, it's a small price to pay.
Customer service is friendly, top notch, and knows their stuff. Products are great quality, and the monitoring services are cheap.
3 years ago
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Nicky Martin Pontotoc, MS
Ring has been a wonderful experience so far, it has so many uses that can be utilized at work, home or even out of town. We purchased the Ring system due to unsavory people in our neighborhood and it just made us all feel a bit safer. My daughter works from our home so she's alone at night and when I'm away or working I feel more relaxed knowing the Ring is active.
3 years ago
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Katie Marshall New York, NY
I just really enjoy Ring it keeps me updated with, all my community activities including wild animals on my property, can see what my neighbors are experiencing too. The feature I like best is you can share the Ring with your family or tenants. It's very affordable and easy to install, reliable, I've had the Ring for 5yrs. Only had 1 issue with the wiring with had someone fix it. It's very affordable if you need help installing your local handyman can assist. Another feature is rainy, cold weather does not interrupt service.
3 years ago
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no sugarcoating Cheshire, CT
Used them for about 2 years now and still going strong. I shopped with several local and large company and this was the most cost effective to have a good security system, cameras, night vision, 2 way audio, motion sensors + records, customizable, etc... Other than changing batteries once a year (or less if an area is not used often) this is a very low maintenance system.
This is an Amazon company, so to get best deal buy during Prime Day or Black Friday. Initial set up took a bit but well worth it!
3 years ago
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Mary Kate F Greer, SC
Ring is hands down the most affordable yet reliable home security companies out there! Apart from the initial product fee (199+) to buy Ring, you will spend 0$ (!) a month to protect and watch over your home for the starter kit! That’s free home security forever for as little as 200$. There are options for professional home monitoring as well, yet the Ring starter kit is easy to install as a doorbell camera and other outside cameras that detect motion, then pinging your phone to alert you to someone’s presence near your house. The only perceivable downside to Ring’s alerts on your phone for me are that 1) Ring is very reliable but can detect motion for animals and cats even if they are just driving by, and 2) Ring alerts you thru notifications (and loud alerts if you have them turned on) seemingly every few seconds… wish there was a way to specify what type of motion you want to be notified for. Other than that, very pleased with Ring and would definitely recommend!!
3 years ago
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scotty Inver Grove Heights, MN
I really like the ring the ease of installment the ease of using it how it syncs up with pretty much all electronical devices these days and the thing I like the most is the quality of the affordable camera and the powerful microphone it has on it I can hear it across the street my neighbor's talking with the microphone it's pretty awesome and has the longest reach if of all the cameras.
3 years ago Edited May 16, 2022
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Christopher M Harper Katy, TX
The Ring system is easy to install and provides the capability to build the level of security that you like in stages. I removed a prior wired system, but used the existing wires to provide power to ring key pad. That was the preferred solution to installing an unsightly plug. Once installed I enjoy the ability to remotely check on the system and since this is tied into a Ring doorbell the security system is seamless.
3 years ago
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Terri Bullhead City, AZ
I love the features of being able to turn security off & on by phone.
You can set a verbal announcement "Hi, you are now being recorded" which is a double safety feature.
You can turn on lights & siren by phone.
You can get emergency help.
This ring security system is very easy to install & mostly understand.
Customer service rocks!
I love my Ring Security System
3 years ago
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Art Reno, NV
I like you are the one doing the monitoring. Ring gives you an alarm when the motion sensor is tripped and you can view what is happening. If action is needed, like call police, you do that. If ti is just a bear, you can ignore it or watch the show. The reason I did not give them 5 stars is Ring, which is part of Amazon, just changed the way they do 2FA. Previously, they would email you, but they have discontinued that option. Now they want to text you or have you use an authenticator app. Except when I am on the road, I access the Ring devices using either a PC or one of the 3 Kindle Fire tablets I have. Bigger screens, on the same network and no data charges. None of these does texting and I do not want to have to find my phone every time I want to access the Ring devices. The Kindle Fires are set up to use the Kindle App Store, which is very secure, but has no authenicator apps. You would think, because Amazon sold the Ring devices as being Alexa compatible using any Alexa device, before they changed the 2FA method, they would make sure the new method would work with any Alexa device. Nope! And what was wrong with email, anyway?
4 years ago
Lindsey Newman American Fork, UT
We love our ring doorbell. It is so helpful when we are too busy to answer the door or don't want to answer for solicitors to open the app and see who it is. I've used it from out of the state to answer a doorbell ring and tell a neighbor we are away! I love that it keeps an eye on movement and makes me feel more secure about my packages when they are delivered.
5 years ago
Travis Renk Anchorage, AK
The equipment is like you would expect and the app works okay. Customer service is terrible, and what is even worse, is if you buy a house with existing Ring equipment or sell your house with Ring equipment. Unlike other security equipment, each time you buy/sell a house with Ring equipment, you have to do a completely new install/setup which includes a 15-day waiting period for the prior owner to relinquish the equipment. Customer is terrible and unwilling to help. I've called four times and get a different story and a lack of willingness to help. Do not recommend unless you plan to take your equipment with you.
1 year ago
Sinister Babe Kyle, TX
New to home security but so far it has been great, the camera quality both night and day have been great! Alerts sent straight to my phone make me feel good about what happens when I’m not home
1 year ago Edited January 15, 2024
Kelsey Mclean Knoxville, TN
Our home Ring Alarm is amazing. The app will video record every single time someone is near your door and send a video to your phone. Easily turn on your alarm through the app if you forget or turn it off before you walk in.
3 years ago
JAV Waynesboro, VA
While the Ring security devices aren't the problem, the cascading $$$ effect to have to buy this and then that, and then update, then subscribe, it feels more like a device pyramid scam to the senior citizens out there just trying to live safely and protect mail and deliveries by using motion and alert sensors and yes, cameras. What good is buying a camera if you can't review anything if you don't subscribe to a "Plan?" Monitoring fees for services provided for security monitoring by Ring I can understand, but what about for those who do not want outside monitoring? I bought a Wzye outdoor camera before buying the four Ring devices (DBCamera, IDCamera, MBSensor, Light Bridge (because you can't use the MBS without one!!!) and am not on any subscription plan yet it serves the purpose of both camera and review options. In hindsight, I should have went with the all Wyze devices, I'd have spent less and received more for my money. As a retired professional, I can no longer keep up with the escalating price gouging for having to purchase everything piece mail or patchwork style. I had to return the MBSensor because it wasn't clear why I needed a "bridge" to connect when I didn't have any smart devices in my home that would require that device. I figured it out once I got the device and couldn't connect it. As one of many senior citizens on a restricted income, you might want to consider what AARP and Consumer Cellular does... offer a discounted rate and serve millions of us instead of price gouging and serving a smaller proportion of that population.
3 years ago
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SC
I purchased the Ring Doorbell late last year. I really love the doorbell and have had no issues with the device. We had to purchase the ring yearly service to get the most out of the device. I was hoping to only use the device without a paid service. Overall, I am very happy with our purchase and would purchase additional ring devices for our home.
1 year ago
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Debra Brown Lithonia, GA
I like Ring because you can install it yourself, use the app and then become part of the community and keep informed. If you move you just take it with you and you can add more equipment as you need it without being harassed by sales calls.
1 year ago
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Dawn Grover
This is a great product. It has different options for entering your house, such as a code, and or fingerprint, etc. My only issue is the battery situation. Of course, that's our responsibility to make sure the batteries, good, but with a regular locking key you don't have to worry about that. Although I would say I would prefer the ring system to a regular locking key. I enjoy the product.
1 year ago
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Kelsey T.L. Lansing, MI
Ring camera security has been a game-changer for our home. The peace of mind it provides is absolutely priceless. The setup of the system itself is fairly simple, and when needed, their customer service has been very helpful and thorough to ensure everything is functioning properly. It's a five-star security solution that I highly recommend.
2 years ago Edited October 31, 2023
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Stephanie Ponce Hemet, CA
The first of its kind. Well to me.
I love that Ring works anywhere. I used it while living in Alaska and in California. Prices are affordable. Quality good.
I like that it has the neighbor access thing where it notifies you of problems in your neighborhood.
Also cameras can easily be access through an app on your phone!
2 years ago
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David Custer Johnstown, PA
We have 3 Ring cameras, and they’re amazing. The cameras are amazing, and they have great coverage. They’re reasonably priced, and so are their plans. I enjoy being able to go onto the app and see what happened the night before or while I’m not home.
2 years ago
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Sandra Anderson Spring Hill, FL
Ring security camera is outstanding! If offers a wonderful service, not only watching my property but showing me when I have deliveries. I can even watch the bunnies playing in my yard! Have had to call with problems which have been resolved quickly with their excellent customer service.
2 years ago
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Nalini Ne
One of my favorite products I’ve ever gotten and really use frequently. The video and sound so useful. I also like the live view. One of the best thing about the Ring so far is that you can store tons of videos and they will not delete them! All other cameras have limited storage or not storage and you have to pay for the camera and service. Ring has been by far the best one!
2 years ago
