Ring: Read 329 User Reviews From Real Homeowners

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Robert Horn II Pahrump, NV

I like the Ring doorbell camera. Using it I can see and speak to someone at the door prior to opening it. It can also save video of anyone approaching the door. This is great for when I am away from home. It works with Alexa too.

2 years ago

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Phoebe Florissant, MO

We got the ring doorbell and was very pleased. For surveillance we had another service. However, this service wasn’t working out. My son told us to check out ring and we did. We are satisfied with the ring service they have been very helpful and patient.

2 years ago

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Mandy Fresno, CA

I absolutely love my Ring. I like how it records, sends notifications to my phone, and I can interact with people on the other end. Sometimes the audio isn’t very good and one time the house alarm was blaring for hours but no one called the police. That was a problem!!

2 years ago

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Suzie Blankenship Herndon, VA

Love my Ring doorbell. It's battery operated and actually does a great job staying charged. I have cats that go in and out (as cats do), so my doorbell alerts me quite often. I often do the Live look when I'm at work just to see what's happening. Works great.

2 years ago

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Joseph Peterson Milwaukee, WI

Great quality. They continue to improve as time goes on. I like that I can talk to whomever comes to the door without having to be there so they don't know (or I just don't feel like getting up :) ). Camera quality is good (caught some naughty kids at Halloween one year and could identify them because of the high quality camera).

2 years ago Edited July 28, 2023

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Julie Hefner Plainfield, IL

We have been a ring customer for a few years and have never had any issues! We had a doorbell camera and then recently added a camera for the garage and it was so easy to combine them in the app. It’s low cost and little maintenance.

2 years ago Edited July 24, 2023

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Mindy Clarke Tacoma, WA

I love my Ring, I feel so much safer knowing we can monitor all activity by our front door. Any motion in front of my house send an alert to my cell phone. an see when packages arrive. I love my ring, and access to the ring neighborhood app, it keeps me informed of criminal activity in and around my neighborhood.

2 years ago

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Darla Wylie Brentwood, CA

I absolutely love my Ring. I'm hesitant to open my front door to anyone considering the society that we live in now. When someone rings my doorbell I'm able to answer with my phone and the person is not able to tell if I'm home or not. Great product and concept.

2 years ago

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Heather H Sanford, FL

Ring provides reliable security at your fingertips. Ring's price plans are reasonable (so far) and their customer service is incredibly pleasant and helpful. I'm impressed with Ring and will stay loyal to them as long as their rates don't skyrocket.

2 years ago

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CAROL Atlanta, GA

I enjoy the peace of mind that Ring provides. It's very comforting knowing that actual live photos are documented whenever anyone approaches my home. I am notified on my phone whenever anyone comes to my door. That way, I always know who has been to my home.

2 years ago

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Louis DeMatteo Columbus, OH

Great DIY security system at an affordable price. I love that all their products are in one app. I have called their customer service department several times and never had to wait. I love their customer service department. They are very helpful.

2 years ago

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FriscoTXHomeowner Frisco, TX

We love our Ring doorbell. We have one up front and added one to the back. Super convenient with the app, and it's impressive how it works so well. Hopefully we don't need to use this system, but I'm confident it will work when we need it.

2 years ago

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Johnny Sigmon Cumberland, MD

I love ring I love the way that you can use your phone and see who's at your door from a thousand miles away and talk to him and if you don't want someone there you can tell him to get away from your home I really love ring and would have nothing but rain for my security thanks ring.

2 years ago

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Gumby Rowland Heights, CA

Ring has been a solid home security solution so far. I have not had any issues with the product. It has a good number of configuration features so I can program it to send me notifications when I want them and I can easily adjust the areas that I want to monitor. I would recommend this product to my friends.

2 years ago

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Alex Indianapolis, IN

The hardware is abysmal. I regret buying it. Best I can say is that monitoring is cheap, and they've called right away on false alarms. I believe they're known for coming in under 30 seconds in auditing. You really can't beat the monthly cost, especially considering the cellular backup. It was cheap up-front, too. My kit is 2nd gen, bought in 2020. I feel like it is all there, just poorly executed. I wish the hardware could be repurposed. I should note here that this is the only monitored or retail security system I have ever owned. However, I have a lot of experience with networking, AV, computers, wireless, and employer security systems. I know this could be better. The most frustrating thing is that because it barely works, we rarely arm it! It continues to monitor smoke and CO alarms, and a laggy alarm is better than none. When I have contacted customer service or tech support, they have been great. -The app and web interface are terrible. Settings are buried in seemingly unrelated categories. -The doorbell still feels like a separate company from the rest of the security hardware. -Doorbell occasionally decides not to charge from the transformer. Factory reset and/or clean contacts. -LAG CITY. If you factory reset, you'll get snappy performance for a while. Then one day, someone will walk in and the bling-bling happens 30 seconds later. Opening the doorbell camera feed lags, then you get HD real-time. Workarounds exist (and work) but it is just a maintenance headache. There is nothing wrong with my LAN or Wi-Fi. My house is not gigantic. -LAG CITY II. Opening the doorbell remote video feed in the smartphone app often takes too long (tested vs. TeamViewer connection with identical phones). -This is a big one. No glass-break sensors (at least not since I last looked). They said to use an Echo device. Which leads me to: -It came with an Echo Show 5, which has the worst microphone in the Echo line. I hate this device, because everyone has to annoyedly repeat everything or shout. -Limited integration with other security device protocols. -Charging ports on the keypads are hard to get at without OEM cables. -Magnetic sensors that must be mounted with the battery section on the door (sliding doors especially) tend to fall off their mounts or at least show tampered. We use sticky-tack to keep them in place. Very attractive. I do hope that later-generation equipment has built on the failures outlined above, but from April 2020 to January 2023 I have become thoroughly soured on the brand. I am also becoming disillusioned about the supposed benefits of adding more corporate devices to our personal spaces, and the widespread access granted to government. This is a bell that can't be un-rung, pun intended.

2 years ago

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Julian Ramos Atwater, CA

I like the products, the affordable prices are great, and the ability to connect with nearby neighbors is also excellent. My only concern is if the wifi goes out, you are defenseless. If they would come up with a backup security system that could connect via Cell signal for emergencies. I feel safer if the power went out after someone cut power to rob my house as an extreme example, but it does happen.

2 years ago

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Melody Rowe Fayetteville, NC

I love my ring security system and love how they keep up with the latest technology. The only thing that concerns me is sharing of my information. Other then that they seem to be the number 1 company is security of home and business out there. Very top notch.

3 years ago

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Precious H. DeSoto, TX

I have had Ring for 6 years. It is very easy to install and monitor. You can sync it with your TV and phone. I love being able to talk through the speaker when I am away. Ring can be taken with you wherever you go. This is a good investment for homeowners

3 years ago

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marissa wheeler Burlington, VT

Ring has been a wonderful company to work with, there service has been great, reliable, convenient and cost affective for my family and I. Not only has it been great for security reason but has also been a great help at letting us know if we have missed someone while we weren't home that has stopped by.

3 years ago

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Rebecca Robinson Murfreesboro, TN

I felt 100% percent better after having the ring peephole installed. Before if I heard a noise I was concerned. Now I hardly give it a second thought and if I do, I just look at my app. The price of monitoring my ring peephole at this time is an only $3 a month. Unbelievable to me.

3 years ago

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Dan Wandell Murfreesboro, TN

Generally speaking, I like the Ring product's quality and functionality. However, I do not like the monthly video storage cost. Some competitors offer limited free storage, which I think is appropriate for this type of product. I purchased the doorbell and a camera. After the free trial, I decided to sell the system and go with a competitor. If you do not mind the monthly charge, the Ring system is definitely a good system. It just isn't for me.

3 years ago

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Lisa Anne Littleton, CO

Absolutely love my ring! I always know what’s going on at my house and can even answer the door from my couch. My only complaint is the battery life could be longer, but charging them is quick. I don’t know what I would do without my ring cameras.

3 years ago

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Adair Dance Academy Omaha, NE

We have had Ring for several years now and like the service very much. An added bonus is our home insurance company gives a discount for having it and the discount essentially paid for the ring service. I like having the ability to see what is happening by my home any time,, from anywhere.

3 years ago

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William Rosengrant Red Lion, PA

Started with SWANN security cameras but switched to RING cameras and I like them much better. The RING cameras are very easy to set up and the software to use them is very good. Video quality is great and they are reasonably priced.

3 years ago Edited July 13, 2022

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Michelle Crane Phoenix, AZ

I absolutely love the ring security systems especially the video doorbell. I feel so much safer knowing that if someone comes to my door it will be video taped. I like the sound of the ring and it looks very elegant and modern. All of their products are very well priced.

3 years ago

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Tammy Bright Lexington, KY

I connected a Ring Wireless Doorbell Camera and Chime at my elderly mom’s house for her security. I love being able to see what is going on around her home and neighborhood. The neighbor feature is very helpful to monitor possible dangers around her. It was very easy to install.

3 years ago

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Tamie Johnson Markham, IL

I got my Ring doorbell camera for Christmas and I love that it notifies me when someone is at my door and I can talk to them through my phone and see who it is or if someone is trespassing on my property. I don’t like that I have to charge it in the house.

3 years ago

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James Shirely Seattle, WA

Ever since I got my Ring camera I've felt so much safer in my apartment. It's been great at keeping would be package thieves away. It's also great knowing who's knocking on my door without having to open it first. I would recommend this to everyone.

3 years ago Edited June 3, 2022

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Courtney Martin Tullahoma, TN

I use a Ring doorbell/security camera to keep watch in my front yard considering I live right next to a middle school and let’s just say… kids don’t always respect other peoples’ property. I live in a shared duplex so my doorbell makes it more convenient to tell if someone is at my door or my neighbors!

3 years ago

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Brittany Clark Athol, ID

Ring cameras are great!!! Easy to install. Great quality picture. Great angles. The only downfall is the monthly subscription fees for cloud recording. Other cameras allow for micro SD cards so you can avoid the monthly fees. Otherwise, highly recommend them!

3 years ago

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Michelle Arcadia, OK

Ring security allows me to see who is at my house or business even when I'm not there. I love that I can use an app on my phone to see everything 24/7. I even get message alerts if my camera has gone off. I highly recommend Ring for your security needs.

3 years ago

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Christina Sutu-Wallar San Francisco, CA

I have been using ring‘s service and products since 2018. I like that I can monitor things from my cell phone, anywhere I am. I like that I get notifications with just simple movements in my driveway. I enjoy the aspect of my home is being secure, and I’m able to monitor it on the go!

3 years ago

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Jlbflatx New Braunfels, TX

Purchased and wired installed by family. Love the being able to view and speak to anyone entering our porch. It also connected to Alexa so get instant announcements. We don’t have all the bells and whistles but mid level Ring. It’s affordable and gives added security. Picture quality is good.

3 years ago

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Ka Bian Gaithersburg, MD

We have been using Ring for several years. This is a very easy system with a cellular APP that can monitor the activity both outdoor and indoors. We even can talk with the person in front of our door at a great distance. Very nice designed and easy to operate.

3 years ago

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Erinmarie Xian Seffner, FL

Easy to hook up myself - warranty is AWESOME and the price is amazing! Cameras are the BEST in clarity and sensitivity (depending on how you set it up). Ive had the entire system for almost 2 years and I couldn't be happier. My only concern is when the alarm goes off an automated person calls rather than a real life person on the phone.

4 years ago Edited October 28, 2021

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hmarashi Newark, NJ

I installed a ring doorbell on my front door for my home. The app that ring provides allows you to see who’s at your door and also speak to them. With my elderly parents at home, it’s imperative that I know what’s going on when i’m not there. Ring allows this and I highly recommend.

5 years ago

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Dwhoush Theodore, AL

I love my ring alarm! It’s very easy to use and setup. The only downside is you have to buy all the sensors and they aren’t cheap, but the service is excellent. It’s syncs very well together with the rest of my smart home things.

5 years ago

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mccandless24 Kaysville, UT

I was a little bit concerned with how well our ring doorbell camera would work and if it would really be worth it. I have been more than happy with how it has turned out. The picture quality is great, we can speak through it using our smart phone and are alerted with any movement near our door. It has brought some peace to our family knowing we can see what is going on in front of our house.

5 years ago

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Nichole Hiatt Eagle Mountain, UT

We've had Ring for about 4 months now, and I love the ease of use. Being able to see my front porch and know when someone is at my house provides so much comfort and security. I like the look of the doorbell too, and the app is very user friendly.

5 years ago

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Lisa Thomas

NOT DOE BUSINESS OWNERS. We bought the system for a small business after talking to customer service and they insisted they were capable of handling all of our needs. Fast-forward eight indoor cameras, three outdoor cameras, installation fees, electrician cost for hard wiring Once that was complete, the drama began. First and foremost, Ring allows you to give employees access to have their own login have their own passcode for the keypad my employees & most important my general manger, partner or anyone else can not contact them to troubleshoot the system or deal with any issues. Only one account owner and the buck stops there. So I’m out of the country and there is an issue where my alarm is going off and I have to jump through a bunch of hoops to get it taken care of. Literally will not talk to the very people I have given access to the system and that they have verified by having me send them an email from my account inviting them. But that isn’t all. We had to buy motion detectors to go at each camera. Because the cameras that detect and record motion will not alarm the system when we are in away mode. They didn’t tell me this. They made it sound like the service would detect an issue and call for emergency but never explained that the one motion detector would have to pick up the bad guy. Not the 11 cameras. So if bad guy doesn’t tho past that motion detector or doesn’t open a window or door to come in the camera will just record them and not alarm anyone. Oh wait it will send me a notice. But if I’m asleep what good is a notification? It’s a long ugly story, but the truth is Ring is not capable of supporting a small business. They failing comparison to the SimpliSafe system with the devices and professional monitoring.

1 year ago

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Tom Nault Ozark, MO

I don't know how in the world this company gets such high rankings when the product is so awful in actual use. I have nine Ring cameras around the exterior of the house. Of the nine, six are battery powered, and three are floodlight cameras, hardwired. I have a very expensive mesh WiFi network with four satellites in a 7,000 square foot house, this WiFi is the latest and greatest, and good signal both inside and outside the house, and I'm on 1G service both up and down. In all cases, the video is frequently not recorded at all, recorded so badly it's useless, or the image quality typically makes anything unrecognizable. Even the motion sensors often don't pick up something as big as a car coming and going and the system is completely and utterly unreliable and is nothing more than an expensive toy. I've pulled out of my garage, driven up my driveway in front of three of the cameras and not a single one recorded anything. Nothing! This is not a substitute for an actual alarm system and you're going to get a usable video only about 20-30% of the time. I've tried different sensitivities, every setting they have and it's still terrible. It's on the border of completely useless. I would say that their monitoring service is at the very bottom of the barrel and I suspect the problem is that Ring tries to save data and I believe it's their network that's at fault. I'd stay away from this product if you're at all serious about monitoring your house.

1 year ago

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Juan Casanova Blue Island, IL

Poor quality video, skip or pauses often, huge delays at times people already gone by the time footage could be viewed on your phone. The units are poorly made and designed to be replace often1 year or 2). They don't offer good warranties only coupons for their new models and upgrades units. My advice I wished I had made my research and not based my desicion on price or popularity 😕 because ones you spend the $250.00 / unit you are stocked with their life time service whether you like it or NOT.( the technology for ring is not there unless you are within 5ft. Of the camera lense and the lighting is perfect). I'm just a secure lifetime paycheck unless I decide to let my 5 units purchased collect dust and not used them.( ring ethics is like buying a new car now a days....if you don't purchased their warranties and packages you will regret it). This review is based on my personal experience and continued to do so since I'm too invested with them.

2 years ago

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Giridhar K

I changed the monitoring from professionally monitored to self on the app. I wasn't aware that, that wont stop my card being charged. Later after few months, I came to know about it when Ring sent an email about payment being declined due to card no longer valid. When I called support, they said, in order to stop payment I need to do it on the website. Changing in the app is not sufficient. I asked for refund of the fees paid since I changed from professionally monitored to self on the app. They denied my request, saying they sent me an email about this (that payment will stop only if disabled on the website and not on the app). I never received any such email. At least I don't remember seeing such email and I don't find in my inbox now either (I could have deleted the email). I am very unhappy with the misleading (cheating) information provided in the app which just stops monitoring without stoping the plan and hence continue to charge the payment card.

2 years ago

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Shanna Bird Longview, WA

Have this camera in my house. Love the clarity and the system over all. Looking forward to adding more to my system. I am going to be adding the doorbell asap

2 years ago

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Andrew Lundholm Palatine, IL

I purchased many parts of the RING system. Unfortunatelya wired spotlight camera was defective. I waited 2 weeks for a white camera, out of stock was all I hear. I have been waiting over 1 week for a black camera, again told today out of stock. XMAS is next month, these are on amazon. I simply do not get it. So, here I am. Don't buy these unless you have the patience of a clergyman. Don't!!

3 years ago

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john doe Aurora, CO

I have three cameras with solar charging, and ring doorbell. At first I was impressed with the system until I realized the limitations.unless you pay the fee you can’t see anything but live video feed. I paid the annual fee and realized over the two years I’ve had it the sensors are not sensing like they did when new. However, the wind blowing will set the alert off. Also you must have internet with WiFi to be able to see the video feed. Power out? Useless. You own the equipment, but you must still keep paying to use it through cable cost and annual service fee. I really regret spending a lot of money for something that most of the time is useless.

4 years ago

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Edward C Mix Kingston, PA

Two years ago I purchased 4 Ring cameras. 2 solar charges, and 4 extra batteries from Home Depot which was not cheap because I thought they were worth the money. Now 1.5 yr later the hard wire spot light one went bad. Ring replaced it for nothing because I had the extended . Not even 2 months later another one went bad. I even spent over 1 hr with their tech that wasn't trained well enough to help with it . She couldn't even speak English well enough to understand her. She FINALLY realized that it wasn't fixable either. Also my extended warrant expired one month ago and I would have to PURCHASE another one. What a bad product when 2 out of 4 cameras went bad within 2 years. Now I'm stuck with 2 extra batteries and solar charger because I'm buying another one for it to last only 2 years for it to go bad again. They, RING, is very expensive, too only last not very long at all. I was rob with junk that I paid dearly for .

4 years ago

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Constantine Bloomfield, CT

I have a ring alarm system. I tried to post a trespassing of some unknown people coming onto my property illegally to dispose of their trash. I posted the video onto ring neighbors and they tell me they cannot post disputes between neighbors. How is trespassing of unknown persons onto private property a neighborly dispute? Ring service is worthless. Don't waste your money they don't offer the kind of security you are looking for. Criminals must really appreciate the ring system. Our service will be canceled very soon and will probably include a public internet video. I would have give ZERO STARS but I could not write the review without at least choosing one.

5 years ago

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RPP Lake Worth, FL

Purchase the Ring Alarm Wireless 10-piece Security Kit from Costco. Not able to activate the base station. Called the Ring tech support and he had same problem with activation. Finally he suggest me to do the factory reset on brand new unit. After that activate of all sensors, base station and extender. Found one door/window sensor doesn't work after the install, so remove the sensor and call the Ring tech support on 5/9/20 and he mention that sensor need to replace and he will send the another sensor under warranty. I haven't got any confirmation or replacement sensor for 1 week, so called the Ring tech support again on 5/16/20 and another tech support told me that previous tech support didn't submit your warranty replacement ticket. He process the ticket on that day and mention that he will expedite the shipping. He mention that you will get the email for confirmation of shipping. I haven't received any confirmation email and sensor up to 5/20/20, so call the ring support again. Ring representative told me that they ship the product 5/19/20 by ground. I was surprised that they ship it by ground instead of air. She don't have the authority to make any decision, so i was on the phone for more than 30 mins and after that she told me that i am not able to help for expedite the shipping. Also ordered the another two door/window sensors (2pakc) from amazon. Found One sensor came in Ring original packing and other sensor came in different box with ring label-repack and senor and hardware was loose in the box. Found repack sensor doesn't work. Return the sensors to Amazon. Quality of Ring security system is very bad and I will never suggest to any one Ring security system. After that i drop the plan to install the Ring security camera and door bell

5 years ago Edited September 14, 2021

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Amann

I like my Ring doorbell, it provides me protection and I can see what is going on around my home and that helps me feel safe. I would recommend it to anyone looking for security at home.

1 year ago

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