Overview
Brinks Home Security
Undisclosed
Undisclosed
Undisclosed
Undisclosed
DIY
Yes
32 Years
Vivint
$29.99
None
Undisclosed
Undisclosed
Professional
Yes
27 Years
Ratings
Brinks Home Security
Vivint
Reviews
Brinks Home Security
Reviews
Vivint
Reviews for Brinks Home Security
Helpful Favorable Review
Michele DuBois
August 21st, 2026
Palm Bay, Florida
DETAILS
Representative Trishawn was very professional, polite, and helpful. She walked me step by step on what needed to be done to be able to access the application and be able to manage my account. I hope other representatives express the same professionalism as her.
Helpful Critical Review
Eilene Huff
August 20th, 2026
Moreno Valley, CA
DETAILS
Review Source
The representative was prefect!She went above and beyond. I am dissatisfied that "Brinks" isn't considerate enough to offer weekend appointments to the customers who is keeping your company open. Customers work to pay their bills but when a service call is needed we should not have to take off work. Weekend appointments should be an option.
Reviews for Vivint
Helpful Favorable Review
Sachin Rana
July 18th, 2024
DETAILS
Review Source
I like how reliable their security system is , gives me total control over the house. This company Vivint has provided me with advanced features which i absolutely needed like hd cameras , motion sensors that works execellently and also includes smart locks. They also provided detailed guides on how to operate and manage security system easily.
Helpful Critical Review
Cake or Cats
April 14th, 2026
DETAILS
Canceling service from Vivint is a NIGHTMARE!! It took me over an hour to accomplish it. The first 3 calls no one answered. I then found a different phone number and finally got someone. I was asked a ton of questions then they transferred me to someone who asked the same questions and, believe it or not, I was transferred again!! And (no surprise) I was asked the same questions. I guess me saying “I want to cancel service” is too confusing for them. HORRIBLE SHADY COMPANY!
The Final Word
Brinks and Vivint are both good companies, but the overall best appears to be Vivint with more home automation and better features. That said, it's our pleasure to give you accurate, up-to-date, and relevant information and it's up to you to choose the company that best matches your situation and needs.
