Overview
Brinks Home Security
Undisclosed
Undisclosed
Undisclosed
Undisclosed
DIY
Yes
32 Years
Vivint
$29.99
None
Undisclosed
Undisclosed
Professional
Yes
27 Years
Ratings
Brinks Home Security
Vivint
Reviews
Brinks Home Security
Reviews
Vivint
Reviews for Brinks Home Security
Helpful Favorable Review
Belinda G Mendoza
August 4th, 2025
DETAILS
Review Source
Phone rep was supposed to help me install a new sensor on my back patio door. He really didn't know what he was doing. It took an hour of putting in the same code about 8 times. Finally, we go it to work but it took an hour.
Helpful Critical Review
Linda Cohen
July 22nd, 2025
DETAILS
Edited July 30th, 2025
My representative was wonderful, but I found that I signed a 5 year contract and didn't know it, until she let me know. The price in the Email stated the price, which would be less than I was currently paying if I signed up for 5 years. I didn't see the small print which brought it up to much more. A scam. She had nothing to do with that and I feel deceived by Brinks. Again, the woman I talked to was terrific.
Reviews for Vivint
Helpful Favorable Review
Sachin Rana
July 18th, 2024
DETAILS
Review Source
I like how reliable their security system is , gives me total control over the house. This company Vivint has provided me with advanced features which i absolutely needed like hd cameras , motion sensors that works execellently and also includes smart locks. They also provided detailed guides on how to operate and manage security system easily.
Helpful Critical Review
Cake or Cats
April 14th, 2026
DETAILS
Canceling service from Vivint is a NIGHTMARE!! It took me over an hour to accomplish it. The first 3 calls no one answered. I then found a different phone number and finally got someone. I was asked a ton of questions then they transferred me to someone who asked the same questions and, believe it or not, I was transferred again!! And (no surprise) I was asked the same questions. I guess me saying “I want to cancel service” is too confusing for them. HORRIBLE SHADY COMPANY!
The Final Word
Brinks and Vivint are both good companies, but the overall best appears to be Vivint with more home automation and better features. That said, it's our pleasure to give you accurate, up-to-date, and relevant information and it's up to you to choose the company that best matches your situation and needs.
