Brinks Home Security vs Vivint

McCall Martin
McCall Martin | Senior Editor

When it comes to home security systems, Vivint offers more advanced features and services compared to Brinks, making it a more robust option for homeowners who want comprehensive protection. While Brinks offers basic security equipment and monitoring, Vivint provides a wider range of devices including smart home automation, video surveillance, and energy management systems. Vivint's professional installation ensures that all equipment is set up correctly, and its 24/7 monitoring and professional response team ensure a quick response in case of emergencies. Additionally, Vivint offers a more customizable system with a wider range of options to choose from, allowing homeowners to tailor their system to their specific needs. Overall, Vivint offers a more advanced and customizable solution for homeowners who want a cutting-edge security system. Read some of the Vivint and Brinks reviews written by real customers.

Brinks Home Security logo
#8 Brinks Home Security
7.9 Overall Score
2.8
star star star star_border star_border
(3,966)
Vivint logo
#2 Vivint
9.1 Overall Score
3.7
star star star star_half star_border
(8,438)

Overview

Brinks Home Security

Monthly Monitoring Price

Undisclosed

Contract Length

Undisclosed

Money-Back Guarantee

Undisclosed

Cancellation Fees

Undisclosed

Installation Options Offered

DIY

Security Camera Included

Yes

Time in Business

Undisclosed

Vivint

$29.99

None

Undisclosed

Undisclosed

Professional

Yes

25 Years

Ratings

Brinks Home Security

Overall Score
7.9 of 10
Review Score
2.8
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Value for Money
3.6
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Quality of Product or Service
3.6
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Company Trustworthiness
3.6
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Likely to Recommend
6.3 of 10

Vivint

9.1 of 10
3.7
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3.5
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3.7
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3.7
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6.9 of 10

Reviews

Brinks Home Security

Number of Reviews
3,966
Review Breakdown
2.8
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1 star
19%
2 star
4%
3 star
7%
4 star
20%
5 star
50%

Vivint

8,438
3.7
star star star star_half star_border
1 star
16%
2 star
7%
3 star
10%
4 star
19%
5 star
48%

Reviews for Brinks Home Security

Helpful Favorable Review

star star star star star

Kanyin Esther

January 25th, 2024

DETAILS

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Review Source

Brinks is the best home security with best professional installers with brinks security camera I can watch over my house whenever I’m on business trip what I like the most is that I can do all this thing through the brinks mobile app

Helpful Critical Review

star star_border star_border star_border star_border

Rebecca Babb

September 29th, 2023

DETAILS

I had a security system with another company that was bought out by Brinks. I had been with them for about 15 years. I called to cancel but they told me I had 4 more years on my contract. I had gotten an emergency pendant that wouldn't cost anything to add I just needed to buy the pendant. I called to cancel my service because I couldn't afford it but they told me I have 4 more years left on my contract. They trapped me into a new contract that I didn't agree to. Beware of bad contacts. I will no longer work with any company that requires a contract! Bad business!!

Reviews for Vivint

Helpful Favorable Review

star star star star star

Carol

April 2nd, 2024

DETAILS

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Review Source

I had switched to ADT and was very unhappy with the service and product operation. Vivint's doorbell camera had better quality and recorded clips very well. ADT's doorbell camera would not even record any clips and it was difficult to even view the camera. I switched back to Vivint and had much difficulty with ADT in the switching process. Vivint's equipment and service far exceeds the standard of the other company.

Helpful Critical Review

star star_border star_border star_border star_border

Frances Mason

March 22nd, 2024

DETAILS

Sold home April 2023 due to health reasons. Moved to small apartment. Vivint system already paid off. Vivint is still illegally getting paid through my bank. The people who bought the house are also paying monthly fees. For monthly service. I've filed a report with BBB. Next will be my lawyer. I'm 75. This problem Vivint created is not only illegal but a crime against the elderly.

The Final Word

Brinks and Vivint are both good companies, but the overall best appears to be Vivint with more home automation and better features. That said, it's our pleasure to give you accurate, up-to-date, and relevant information and it's up to you to choose the company that best matches your situation and needs.

Top Choice

Vivint Logo
Vivint

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