Overview
Brinks Home Security
Undisclosed
Undisclosed
Undisclosed
Undisclosed
DIY
Yes
32 Years
Vivint
$29.99
None
Undisclosed
Undisclosed
Professional
Yes
27 Years
Ratings
Brinks Home Security
Vivint
Reviews
Brinks Home Security
Reviews
Vivint
Reviews for Brinks Home Security
Helpful Favorable Review
Kathy Stiffler
October 27th, 2026
Las Vegas, NV
DETAILS
Review Source
I have been a very long time customer with Brinks Home Security. They have provided me with excellent service over the years. Today, my experience with the company was outstanding. The rep (Maurice) listened to me and provided me with a very good solution. I would recommend this company to friends and family. Keep up the great work, and a shout out to Maurice for his outstanding customer service.
Helpful Critical Review
Nora Musgrove
October 28th, 2026
Richmond, Virginia
The first rep told me to go buy a battery at Walmart. After, two calls a battery was mailed to me. Received battery and had two lengthy calls to Reps to get my security system working!! The first two reps were untrained and unknowledgeable! It took four calls to get my security system working again! Unimpressed!!
Reviews for Vivint
Helpful Favorable Review
Sachin Rana
July 18th, 2024
DETAILS
Review Source
I like how reliable their security system is , gives me total control over the house. This company Vivint has provided me with advanced features which i absolutely needed like hd cameras , motion sensors that works execellently and also includes smart locks. They also provided detailed guides on how to operate and manage security system easily.
Helpful Critical Review
Cake or Cats
April 14th, 2026
DETAILS
Canceling service from Vivint is a NIGHTMARE!! It took me over an hour to accomplish it. The first 3 calls no one answered. I then found a different phone number and finally got someone. I was asked a ton of questions then they transferred me to someone who asked the same questions and, believe it or not, I was transferred again!! And (no surprise) I was asked the same questions. I guess me saying “I want to cancel service” is too confusing for them. HORRIBLE SHADY COMPANY!
The Final Word
Brinks and Vivint are both good companies, but the overall best appears to be Vivint with more home automation and better features. That said, it's our pleasure to give you accurate, up-to-date, and relevant information and it's up to you to choose the company that best matches your situation and needs.
