Brinks Home Security vs Vivint

My representative was wonderful, but I found that I signed a 5 year contract and didn't know it, until she let me know. The price in the Email stated the price, which would be less than I was currently paying if I signed up for 5 years. I didn't see the small print which brought it up to much more. A scam. She had nothing to do with that and I feel deceived by Brinks. Again, the woman I talked to was terrific.

I am looking to replace my current alarm and camera system because they can be a bit flaky. I saw an ad for Vivint and starting poking around the site, filled out the form for an "instant" quote and the phone calls began. The outbound sales team is RUDE. If you say it's not a good time they hang up before you even get the last word out. Don't even ask if there is a better time to call. They call 3-4 times per day, all different sales people and all with the same hang up and move on attitude. I would never do business with a company that treats potential customers like a waste of time.