Overview
Xfinity
$10
Undisclosed
30 days
$110 or $230
Professional, DIY
Yes
13 Years
Vivint
$29.99
None
Undisclosed
Undisclosed
Professional
Yes
26 Years
Ratings
Xfinity
Vivint
Reviews
Xfinity
Reviews
Vivint
Reviews for Xfinity
Helpful Favorable Review
Tara Gillispie
September 8th, 2022
Charleston, WV
DETAILS
Review Source
I’ve used Xfinity internet for years and have always been very pleased so I added the home security option this time and so far I have not been disappointed. It is much cheaper than the competitors. The no contract option was a huge bonus.
Helpful Critical Review
Andrew Sekel
January 3rd, 2023
DETAILS
I have spent three hours over 2 days trying to get an appointment for a technician to fix my home security system. Xfinity is unresponsive, have a list of things they want you to do when it is obvious some of their equipment is not working properly. Only under threat of termination did they agree to send a tech in a week and charge me $49. Till them I have no security and a beeping noise that goes off every three minutes. Can't sleep they don't care!!
Reviews for Vivint
Helpful Favorable Review
Sachin Rana
July 18th, 2024
DETAILS
Review Source
I like how reliable their security system is , gives me total control over the house. This company Vivint has provided me with advanced features which i absolutely needed like hd cameras , motion sensors that works execellently and also includes smart locks. They also provided detailed guides on how to operate and manage security system easily.
Helpful Critical Review
Erin Sanders
July 16th, 2024
DETAILS
Review Source
Recently I notified Vivint that our panel was smoking. I contacted their customer support through the app and submitted a picture showing the dark soot inside the panel and going up my wall. I was told that I needed to upgrade my panel to the tune of $2000 + dollars. I will be seeking a new security system with a new company.
The Final Word
Xfinity and Vivint are both good companies, but the overall best appears to be Vivint. That said, it's our pleasure to give you accurate, up-to-date, and relevant information and it's up to you to choose the company that best matches your situation and needs.
Top Choice
