Xfinity vs Vivint
Xfinity Home Security and Vivint are two popular home security systems that offer a range of features and services for homeowners. Xfinity Home Security offers affordable packages that include professional installation, 24/7 professional monitoring, and video surveillance. The system can be easily integrated with other Xfinity products and services, such as internet and cable TV. On the other hand, Vivint offers more advanced features and customization options, such as smart home automation, energy management, and professional installation. Vivint's 24/7 professional monitoring and response team ensure a quick response in case of emergencies, and its mobile app provides a user-friendly interface for controlling the system remotely. Both Xfinity Home Security and Vivint offer video surveillance and mobile apps for remote control and monitoring. Ultimately, the choice between Xfinity Home Security and Vivint will depend on individual preferences and needs, such as budget, desired features, and level of customization.
Overview
Xfinity
$10
Undisclosed
30 days
$110 or $230
Professional, DIY
Yes
12 Years
Vivint
$29.99
None
Undisclosed
Undisclosed
Professional
Yes
25 Years
Ratings
Xfinity
Vivint
Reviews
Xfinity
Reviews
Vivint
Reviews for Xfinity
Helpful Favorable Review
Tara Gillispie
September 8th, 2022
Charleston, WV
DETAILS
Review Source
I’ve used Xfinity internet for years and have always been very pleased so I added the home security option this time and so far I have not been disappointed. It is much cheaper than the competitors. The no contract option was a huge bonus.
Helpful Critical Review
Andrew Sekel
January 3rd, 2023
DETAILS
I have spent three hours over 2 days trying to get an appointment for a technician to fix my home security system. Xfinity is unresponsive, have a list of things they want you to do when it is obvious some of their equipment is not working properly. Only under threat of termination did they agree to send a tech in a week and charge me $49. Till them I have no security and a beeping noise that goes off every three minutes. Can't sleep they don't care!!
Reviews for Vivint
Helpful Favorable Review
Carol
April 2nd, 2024
DETAILS
Review Source
I had switched to ADT and was very unhappy with the service and product operation. Vivint's doorbell camera had better quality and recorded clips very well. ADT's doorbell camera would not even record any clips and it was difficult to even view the camera. I switched back to Vivint and had much difficulty with ADT in the switching process. Vivint's equipment and service far exceeds the standard of the other company.
Helpful Critical Review
Frances Mason
March 22nd, 2024
DETAILS
Sold home April 2023 due to health reasons. Moved to small apartment. Vivint system already paid off. Vivint is still illegally getting paid through my bank. The people who bought the house are also paying monthly fees. For monthly service. I've filed a report with BBB. Next will be my lawyer. I'm 75. This problem Vivint created is not only illegal but a crime against the elderly.
The Final Word
Xfinity and Vivint are both good companies, but the overall best appears to be Vivint. That said, it's our pleasure to give you accurate, up-to-date, and relevant information and it's up to you to choose the company that best matches your situation and needs.
