4.5
7.5
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Author: Kalicia Bateman
Serving homes and businesses in Texas, Fort Knox Security features low-cost monitoring and security services for residential and commercial properties. Fort Knox has over a decade of experience and focuses solely on security. The company's trained installation technicians each have extensive security system setup experience and can even provide system takeovers for Smith Thompson, ADT, Monitronics, AT&T, DSC, GE, 2Gig, and all others serving the major metro areas of Texas. Fort Knox Security also provides Smart Home integration as well as business security solutions.
Fort Knox Security has low monitoring rates starting at $15.95. However, Fort Knox Security requires a 36-month contract. Read Fort Knox Security reviews below to see what customers note about the pros and cons of the company.
Fort Knox offers upfront cost savings such as free activation and installation. This makes it an affordable and appealing option among other security companies. Waiving upfront costs leaves room in your budget to customize with additional equipment. With $0 alarm activation, Fort Knox Security also offers the below completely free of charge:
Fort Knox Security advertises same-day installation on its site. This is convenient for homeowners that want protection right away. You can have peace of mind knowing Fort Knox Security has timely service and will send a licensed technician to secure your home and valuables as soon as possible.
Fort Knox offers inexpensive monitoring plans starting at $15.95 per month, which is significantly lower than what most home security companies charge. Monitoring plans include free activation and installation, but Fort Knox Security does require customers to sign a 36-month contract.
The home security company has the ability to take over existing alarm monitoring systems, meaning even if you don't have a Fort Knox home security system installed in the home or if you are looking to save money by switching from your current security provider, Fort Knox helps you through this process.
Fort Knox has professional installer employees that each have about 20 years of experience with varying security systems. You can rest assured that your home will be professionally installed without lifting a finger.
Fort Knox Security offers a $100 referral bonus for every person you refer to its services. All you have to do is fill out Fort Knox Security's referral application and once your referral becomes a customer in "good standing," the money will be applied to your account. Note the referral bonus is not paid out in cash; it is only to be used towards your Fort Knox Security account. Also, it is unclear exactly what Fort Knox Security means by the referral must become a customer in "good standing."
Fort Knox Security's website lists this disclaimer regarding the referral program: "$100 account credit is valid for referrals in the first 60 days of service with Fort Knox. After 60 days, the referral credit is $50.00. Referring party must be a Fort Knox customer with an active account in good standing."
In case there are additional requirements for the referral to be eligible to apply and in "good standing," be sure to ask a Fort Knox employee for the details.
Fort Knox offers three main security packages but also allows customers to customize their own security system plan by selecting their choice of monitoring and equipment.
Fort Knox Available Equipment:
Fort Knox Available Monitoring Options:
Fort Knox's DIY home automation packages allow you to manage the smart devices in your home from your smartphone, tablet, or computer. You will also be able to view your home’s cameras from anywhere in the world (with an internet-connected device). If you live in Texas, Fort Knox can even professionally install your system for just $99.
Fort Knox's UL-approved monitoring center adds an extra level of security for homeowners that supplements their direct control (via control panel or mobile device) and visibility over their security alarm. In the event of a fire or other emergency, the company's monitoring station will send immediate assistance.
One downside of Fort Knox is that its 'Interactive Services' (the ability to manage your security system from a smartphone, tablet, or computer) are available as an upgrade. This does not come standard as it does with most other security companies. You may find that having remote access to your alarm system is a necessity.
Unfortunately, not much information is available online regarding equipment, packages, and pricing options. It lists monitoring plans starting as low as $15.95 per month but it is unknown how much this varies per customer or package. Because of this, it is difficult to know if Fort Knox is the right company for your home or business security needs without calling the company for more information. Potential Fort Knox users will need to contact customer service directly to receive more information on which home security system is right for them.
Fort Knox provides residential and commercial security services in the state of Texas, specifically, Dallas/Fort Worth, Austin, San Antonio, and Houston and their surrounding areas. If you live in these areas, you have nothing to worry about; however, if you decide to move outside the service area before your contract is up, you may have issues canceling and will not be able to continue your service or take your equipment with you.
Consumers complain of the difficult cancellation process with Fort Knox. This is a common complaint for many home security companies. It is important to read the fine print and policies in any contractual agreement and contact the company with any concerns. A common feature among top home security companies is easy cancellations with no long-term contracts. If you want to learn more about what customers are saying about the company, read Fort Knox Security reviews below. Be especially sure to pay attention to customer service reviews, as this is a big part of a consumer's satisfaction with a security company.
Fort Knox Security has a low-fee monthly monitoring plan as well as free activation and installation. Fort Knox allows you to use existing home security equipment and will help you synch the equipment with Fort Knox Security services. This may provide homeowners peace of mind knowing they don't have to buy all new equipment.
However, Fort Knox Security is not interactive through the Fort Knox Security app (available for iOS and Android mobile devices) unless you upgrade to a more advanced package. This is a rare restriction, as most home security providers give you remote access with the most basic security package. An additional con is Fort Knox's difficult cancellation process, as noted by past customers. Read Fort Knox Security reviews below to see what else customers are saying about the security provider. Fort Knox Security is also only available in Texas, so if you are outside of that service area, you cannot use Fort Knox as your security solution.
If any of these disadvantages are concerning to you, we suggest looking into other home security providers.
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