Cornerstone Protection: Read 45 User Reviews From Real Homeowners

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Verified Customer

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Patricia Smith

Shannon snd Ken are the best for security I have had them for over 20 years when Shannon owned bates security. They were great moved to Lexington and went with ADT didn’t know they were in business again. ADT is the worst company ever we moved and I ask them to move my equipment and would not work with me just got our equipment paid for snd they told me I would have to get new equipment. I still had Ken’s number from years ago took a shot to see if he could help me he said Shannon and I have started a new security business they got me said up in one day. Any one looking for security should go with them they will take care of you. Never gave yo talk to someone in another state they will take care of personally. Can express how great they are.

3 years ago Edited September 14, 2021

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Verified Customer

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Edwin Case Winchester, KY

I been a customer of Cornerstone Protection for several years now. I recently upgraded to add video to my system. I couldn't be more happy. Does exactly what I wanted and actually more than I thought it would. I have been more than happy with their service be it the actual system or customer service. It's worked when it's supposed to and not had a lot of false alarms like some systems I have heard of before now. I would highly recommend this system and service.

3 years ago

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Verified Customer

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Shawna Johnson Winchester, KY

Shannon was very prompt when we called him to come out & look at our home for security & to upgrade our cameras. He came and installed everything the next morning. I like that fact that Shannon is local, and he is very knowledgeable about his products/services. I can sleep with ease knowing that we have security on our home, our detached garage building. along with the cameras. With all the recent break ins, there is a sense of security knowing that our home is taken care of and is in good hands with Cornerstone Security. I highly recommend Shannon!

3 years ago

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Verified Customer

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John Stegner

I had asked Mr. Shannon S to determine if my current security system was functioning correctly. He came to the house with his crew and installed new door sensors along with the "brains" and now I am completely set for quality and safe protection. Shannon and his men were very competent in their installation and very professional.

3 years ago

Reply from Cornerstone Protection

Thank you John!...looking forward to visit your cabin on the lake!

Feb. 23rd, 2022

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Verified Customer

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Bussell

These people are very professionally in their services and install. Went over everything in great detail, very patient with the questions. Seems like a company that is committed to the customers and their needs. I would recommend this company to anyone. Shannon and his install team are very concerned with peoples safety at home and business.

3 years ago

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Verified Customer

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Mitchell Tedeschi Orlando, FL

Shannon and his crew always provides excellent customer service and takes pride in his work. Shannon never hesitates to take care of me when a problem happens or if I just want to add more features. I can't recommend this company enough. You won't be disappointed

3 years ago

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Verified Customer

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Rick Schooler Winchester, KY

Cornerstone Protection Company is a great company to work with because of their excellent customer service and the peace of mind they give in providing live security monitoring of your home. If the security alarm sounds, a live monitoring person calls me on my mobile phone very quickly.

3 years ago

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Verified Customer

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Rhonda Estes Jackson, KY

We are so very pleased with our new alarm system!! Very professional service!! No mess to clean up. Easy to use system. Excellent service to get it set up and help with any questions. We would highly recommend Cornerstone Protection!

3 years ago

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Peter Benson

Had a great first meeting w/Shannon. He solved a technical issue quickly and had excellent suggestions on further camera options we may take advantage of. Knowledgeable, personable and professional!

3 years ago

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Verified Customer

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tpendleton01 Mount Sterling, KY

I’m very pleased with the amazing service I received from Bobby and Shannon. Both were extremely knowledgeable and friendly. Thank you for your service and training of my equipment too

3 years ago

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Allen Baas Lexington, KY

They are quick to respond. Addressed all my concerns. Priced very fairly, and installed almost immediately. Great customer service and I have peace of mind knowing my family is protected.

3 years ago

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Verified Customer

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Melissa Allen Winchester, KY

We currently have our phones & computers serviced by Cornerstone Protectuon at 2 of our locations. Our experience with Shannon is excellent and we highly recommend Cornerstone Protectuon.

3 years ago

Reply from Cornerstone Protection

Thank you Melissa for your review!

Aug. 12th, 2021

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Verified Customer

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Dr Leo Boisvert Lexington, KY

Corner stone is awesome, I use them both in my business, and my personal residence. Whenever there's an issue, and there really is, Cornerstone is right on it

2 years ago

Reply from Cornerstone Protection

We thank you for your busines Dr. Leo and for always taking care of our BACK!!

Feb. 23rd, 2022

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Verified Customer

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Donna Gadd Berea, KY

Best around! Highly recommend. Friendly and fast and always a phone call away when you need them to fix something or walk you through. Amazing company and people

3 years ago

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Jordan Howard Winchester, KY

Cornerstone Protection offers amazing customer service and is always available! Punctual, polite and caring staff. Would highly recommend Cornerstone!!

3 years ago

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Verified Customer

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Randy Estes Jackson, KY

Quick professional service and quality work!! Very satisfied with the system that was installed!! If there’s a problem Cornerstone will address it!!

3 years ago

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Verified Customer

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Beverly Mills Winchester, KY

Rapid response to any call or equipment questions. Have always been personable but very professional to meet specific property needs.

3 years ago

Reply from Cornerstone Protection

Thank you and Don for your business Beverly!

Feb. 23rd, 2022

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Verified Customer

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Christopher Gomes

Incredible experience with a group of very professional and knowledgable people at every level. I highly recommend Shannon and his entire staff!

3 years ago

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Nikki` Brescoach Winchester, KY

Quality service from people who seem to genuinely care about their customer's safety. Highly recommend!

3 years ago

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Carolyn Winchester, KY

They are kind, professional and will work with you to provide the best security system that is needed.

3 years ago

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Verified Customer

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Tom Holmes Winchester, KY

Very prompt when we have had a need and their equipment is top notch. Updates are done very efficiently.

3 years ago

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Verified Customer

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Ajeet Singh Lexington, KY

Best Alarm Service and a great customer service!! Just love it and sleep with a peace of mind at night!!! 👍👍

3 years ago

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Verified Customer

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Brandi Eaton Richmond, KY

absolutely the best customer service, followed up, and answered the million questions that we had! thank you Shannon!!

3 years ago

Reply from Cornerstone Protection

Thank you Brandi we look forward to building a long term relationship with your company!

Aug. 12th, 2021

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Adam Scondo

I like effectiveness of cornerstone protection app their app are easy to operate and I like the way I can access it anywhere

4 months ago

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Ruhul Kuddus Dhaka, 13

We believe our pick is the greatest overall security system, with reliable, competitively priced equipment, after extensive testing and retesting. The home security installation was simple and without issue.

2 years ago

Reply from Cornerstone Protection

thank you sir!

Feb. 23rd, 2022

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Mary Thomas

They are top rated security company. They have excellent equipment and do a great job on the installation. I wouldn't use any other company but Cornerstone Protection!..Keep up the good work!!

3 years ago Edited January 10, 2024

Reply from Cornerstone Protection

Thank you Mary for putting your trust in Cornerstone Protection. We appreciate having you as our customer and looking forward to protecting you and your family!

Aug. 8th, 2021

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Maya My McDonough, GA

My realtor was friends with someone who worked at Cornerstone. I believe his name was Shannon. He was great, really knowledgeable, really professional, and offered advice about security systems, what to look for, and how to determine what's best for my needs. Staff like that makes me remember a company because you feel like the company cares, even if they aren't your security company, they still care that you're secured.

1 year ago

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Brenda Anderson Dallas, TX

Several years back, I owned a large 4 apartment building with a parking lot. I used Cornerstone and put cameras and they did a good job installing and monitoring. The workers were quick and professional. They did what they stood for with no worries. The apartments had no more unwanted come around when they saw the security signs. I would recommend them and they had been recommended to me by a friend I trusted.

2 years ago

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Verified Customer

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Jonathan Graves Paris, KY

Their security system is easy to use and works amazingly! Would definitely recommend to others!

3 years ago

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Kasey Moore Winchester, KY

3 years ago

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Amanda Campbell Louisville, KY

Shannon is always fast to respond and so professional. He knows security inside and out!

3 years ago

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Verified Customer

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malcolm ratchford Frankfort, KY

Shannon provided excellent customer service- timely and professional. Love my cameras!

3 years ago

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Emma Obrien Los Angeles, CA

They arrived on time and completed the installation before they said they would. We added additional cameras, and they came back on Saturday to finish the installation.

2 years ago

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Verified Customer

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Queen Bee's

Super professional and fast responses when time is critical.

2 years ago

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Verified Customer

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Elder Goble Richmond, KY

Extremely professional and equipment is top quality. Skilled employees.

3 years ago

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Martha Angela

The install was done by well trained technicians. They gave us all the time we needed to ask questions and did an excellent job on the installation.

2 years ago

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Kathleen Morrison

Very professional and polite personnel. They did a very clean job and trained us on how to use the system before they left.

2 years ago

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Christina Hart Dhaka, 13

Great service and very informative helpful and patient. Bobby was very knowledgeable and explained everything in detail.

2 years ago

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Lawrence Mills Dhaka, 13

Great experience and well worth the money for the peace of mind my family gets. They felt like family by the time the installation was done.

2 years ago

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Jason Bishop E

They were very polite and very knowledgeable. From start to finish, we were happy with the installation and our security system works great.

2 years ago

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Kim Elkins Winchester, KY

Great service at a very reasonable price. Love the ease of using my phone app to arm and disarm it. Great customer service too.

2 years ago

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Verified Customer

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Wayne Guinn Winchester, KY

They are very professional at every level!

2 years ago

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Verified Customer

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Jim welch Mount Sterling, KY

Always notified us when there was a problem.

2 years ago

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Patricia Bradley

They explained the procedures of the security system well. Installation was professional.

2 years ago

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Mavris odunayo

I really like how cornerstone protection protects my home without me being worried is amazing

10 months ago

Cornerstone Protection Reviews

Summary of Reviews